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Company Description At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale. We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care. We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network. For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all. Brief Overview Amwell is a “Customer First” organization and in 2022 we launched & introduced Amwell’s first Customer Success team, spanning all business verticals and products. We are looking for an experienced, passionate Customer Success Manager (CSM) with excellent relationship building & project management skills to join the team. Using primarily digital customer success methodologies, CSMs also leverage deep customer relationships, industry knowledge, key data insights, and a broad understanding of Amwell’s products and processes to drive increased satisfaction, adoption, and customer retention throughout the customer lifecycle CSMs serve in a hypercare capacity for at-risk or escalated customer situations requiring intensive, focused attention, to: · Proactively identify solutions & overcome barriers to satisfaction · Help them to maximize the benefits of their Amwell product portfolio · Work with them to define, track and achieve goals & KPIs · Achieve greater product adoption & utilization · Advocate to ensure that all departments within Amwell are aligned to meet their needs · Strengthen long-term relationships, by building trust and loyalty. Core Responsibilities HyperCare Customer Success Management · Provide temporary enhanced, high-touch customer success management to at-risk or escalated customers · Develop and implement targeted intervention plans for escalated customers to address their specific challenges · Once customers are successfully de-escalated, transition them back to standard digital customer success processes · Flexibly support and/or move between multiple hypercare assignments as customer needs evolve Digital Customer Success Management · Utilize primarily digital methodologies, including a queue based approach, to efficiently guide customers through the customer lifecycle from adoption to proficiency · Leverage automation, digital communications, and data-driven insights to proactively monitor customer health · Scale customer success activities across multiple accounts simultaneously using digital tools and processes · Proactively build strong relationships with customer contacts at each level of the customer organization throughout the entire partnership · Understand and help measure customers’ business goals and KPIs to develop tailored proactive outreach as appropriate, including provider engagement, product consulting, use case optimization and proactive monitoring of support issues · Collaborate closely with Sales to identify expansion opportunities in support of account growth · Leverage expert knowledge of Amwell’s software and hardware products to help customers get the most from their contracted products, including advising customers on best practices & news, clinical workflows (where applicable), consulting on configuration options, partnering with them on reporting needs reflecting their KPIs and communicating product features & functionality that benefit the customer’s business · Proactively engage with providers, program managers and other customer stakeholders to understand pain points and best practices, provide training at scale where needed, and gather feedback on Amwell’s products · Manage basic platform or program configuration needs & updates · Be a champion for documentation and alignment across internal & external stakeholders, a true customer-facing advocate with the skills and passion of a project manager · Maintain internal CRM (Gainsight) to track customer health and activity, proactively identify trends & potential risks, and to provide greater visibility to the internal organization about the customer and their needs · Manage support ticket escalations with urgency – owning internal & external coordination and messaging and develop remediation plans for at-risk customers · In general, work cross-functionally with Sales, Customer Support, Product & Engineering, and Professional Services to drive a successful overall customer relationship Travel Requirements: Limited Qualifications · A bachelor’s degree or equivalent · 4+ years of relevant experience in customer success in a SaaS environment · US based requirement given the need to access PHI · Experience working in healthcare technology and/or operations · A ‘customer first’ mindset and passion for delivering a delightful customer experience · Comfortable understanding and explaining software products to diverse audiences · High level of verbal and written communication skills · Excellent time management and project management skills · Experience at a high growth company with distributed operations · High energy level, enthusiastic, and eager to do what is necessary to be successful · Gainsight and Salesforce proficiency preferred Do Well. Live Well. At Amwell. Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day. Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members. We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are. Benefits • Flexible Personal Time Off (Vacation time), • 401K match, • Competitive healthcare, dental and vision insurance plans, • Paid Parental Leave (Maternity and Paternity leave), • Employee Stock Purchase Program, • Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program, • Free Subscription to the Calm App, • Tuition Assistance Program, • Pet Insurance Salaried, Exempt Roles The typical base salary range for this position is $93,690 - $114,510. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation. Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed. Privacy Notice

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience. Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions. As a Senior Product Manager at Zippy, you will play a key role in building the systems that support everything that happens after a loan is originated. This includes servicing, financial operations, data infrastructure, and investor support. You will help shape the tools and processes that ensure loans are managed accurately, money moves efficiently, and stakeholders have access to the insights they need to operate at scale. This role spans multiple areas of the business. You will work cross-functionally to improve internal workflows, develop operational tools, and strengthen the data foundation that powers servicing, reporting, and decision-making. You will focus on driving clarity, reducing friction, and enabling future growth by applying strong systems thinking and a deep understanding of how technology supports day-to-day operations. This is a great opportunity for a product generalist who enjoys solving complex behind-the-scenes challenges and is excited to contribute to the infrastructure that supports Zippy's continued growth. * Own the strategy and execution for your product area, aligning with Zippy’s mission and business goals. * Use data, A/B testing, and customer insights to drive decisions, optimize experiences, and measure success. * Lead the product lifecycle, from discovery and roadmap definition to launch and iteration. * Balance short-term wins with long-term impact, ensuring quick iterations drive lasting value. * Solve complex problems, considering customer needs, business growth, and technical feasibility. * Work cross-functionally to align teams, remove roadblocks, and ensure smooth execution of product initiatives. * Thrive in a fast-paced startup, adapting quickly, making bold bets, and iterating to improve. * 5+ years of product management experience in fintech lending, with loan servicing or data product experience preferred. * Strong systems thinker with a track record of building internal tools, improving operational workflows, or supporting infrastructure at scale. * Strong customer and business intuition, with a data-driven approach to decision-making. * Ability to thrive in a fast-paced startup environment, balancing speed with quality while adapting to evolving priorities. * Excellent problem-solving skills, with the ability to navigate ambiguity and drive clarity. * Exceptional collaboration and communication skills, with experience working across teams like engineering, design, sales, and operations. * Passion for creating products and experiences that drive impact. Important Applicant Information * While many of our interviews are conducted virtually, all applicants should be prepared to potentially meet in person as part of the process. * As a participating employer, we will use E-Verify to confirm employment eligibility. * Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, and Wisconsin. Applicants that do not reside in the bolded states will be rejected. Total Rewards At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work. Our benefits and perks are always evolving, but here’s what we offer right now: * Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience. * Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy. * Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment. * Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family. * Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses. * Training & Licensing Support: We invest in your professional growth with resources for training and licensing. * Paid Time Off: We offer generous PTO—and we encourage you to use it! * Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs. * Parental Leave: We provide paid parental leave to support you and your growing family. * No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge. * Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more. * Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us. Beyond the tangible benefits: * Core Values: At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule. These values guide our decisions, shape our culture, and inspire us to achieve our best every day. * Join a Growing Team: Be part of a dynamic team at a pivotal moment in Zippy’s growth, where every contribution makes a significant impact. * Innovative Work: Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution. * Supportive Culture: You’ll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging. * Diversity & Inclusion: We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring their whole selves to work. * Inspirational Leadership: Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed. * Meaningful Impact: Be part of a mission-driven team that’s making housing more affordable for everyone, helping prospective buyers secure fast and simple online loans to purchase manufactured homes. By joining Zippy you will help improve the lives of over 22 million Americans who live in manufactured homes today. Zippy is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

Senior Product Manager, Salesforce Platform Why This Role Matters At Greenbox Capital, we are transforming how businesses access capital by building technology that simplifies underwriting, accelerates decisions, and improves operational efficiency. As a Senior Product Manager focused on the Salesforce platform, you will lead the roadmap for the systems that power our lending lifecycle across servicing, collections and Salesforce-driven operational workflows Your work will ensure Salesforce and related systems operate as a cohesive platform that supports scalable growth, operational efficiency, and a seamless experience for both clients and internal teams. This role reports to the Chief Operating Officer and partners closely with engineering and operations leadership. What You’ll Do • Own the Salesforce platform roadmap supporting servicing, collections and underwriting workflows, • Partner with engineering leadership to improve Salesforce data models, objects, and system integrations, • Translate operational and underwriting needs into clear product requirements and development priorities, • Design workflow improvements and automation that reduce operational friction and improve processing speed, • Lead product discovery, backlog prioritization, and delivery coordination across engineering and business teams, • Support product launches through documentation, training, and internal enablement, • Expand utilization of Salesforce through improved reporting, integrations, and platform capabilities, • Establish QA and UAT processes to improve release quality and reduce defects What Success Looks Like • Product initiatives improve workflow efficiency and reduce manual processing, • Product partners well with technology to deliver strong data infrastructure and design for easy use in workflows, reporting, and data analytics, • Engineering teams receive clear, structured requirements that allow predictable development delivery, • Internal stakeholders rely on the platform to manage workflows, reporting, and operational decision-making, • New capabilities are adopted quickly because they align with how teams work, • Measured through roadmap delivery predictability, product development cycle time, workflow adoption and reduction in manual processes You’re a Strong Fit If You • Approach product management as a systems problem, not just a feature backlog, • Enjoy breaking complex operational workflows into structured product solutions, • Work comfortably with engineers, analysts, and operational stakeholders, • Prefer validating ideas through prototypes, diagrams, and workflow exploration, • Communicate clearly and confidently with both technical teams and business leadership What You’ve Done Before • 5+ years of product management experience delivering software products, • Experience in fintech, lending, payments, or complex operational environments, • Required experience owning products built on Salesforce or similiar CRM platforms, • Experience improving workflows, automation, or operational decision systems, • Exposure to underwriting, servicing, or credit workflows preferred Tools and Expertise You’ll Bring • Salesforce platform knowledge, • Product lifecycle management and Agile delivery, • Analytics tools such as PowerBI, Tableau, Sigma, Looker, or Databricks, • SDLC tools including Azure DevOps, Jira, Linear, or Shortcut, • Vendor evaluation and integration experience Benefits 💸 Competitive Pay 🌴 Flexible PTO 🏡 Remote — U.S. (Eastern Time hours) 🩺 Full Benefits Package — Health, Dental, Vision 🧠 Smart, Supportive Teammates

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. We’re looking for a Customer Success Enablement Manager to elevate how our Customer Success organization equips teams to drive resolution, prove value, and enable long-term customer outcomes at AssetWatch. This role sits at the intersection of Customer Success, Product, Operations, and Revenue. You will design and operationalize enablement strategies that empower Customer Success Managers (CSMs), Condition Monitoring Engineers (CMEs), Implementation, and Support teams to deliver measurable impact across the full customer lifecycle. As AssetWatch expands its customer ecosystem, AI-driven insights, and enterprise capabilities, this role ensures our teams are aligned, confident, and equipped to translate innovation into customer value. Your work will directly influence retention, expansion, time-to-value, and customer trust. This is a builder role for someone who thrives in cross-functional environments and believes enablement is not just training, but operational leverage. What’s the Opportunity • Own and evolve Customer Success onboarding and everboarding programs, leveraging existing CS training materials and structured paths to reduce ramp time and accelerate performance., • Develop and maintain scalable Customer Success playbooks that standardize best practices across onboarding, renewal, expansion, churn mitigation, and enterprise engagements., • Drive enablement across our core CS technology stack including Salesforce, Vitally, Gong, and QuickSight to ensure adoption, data accuracy, and actionable customer insights., • Translate product roadmap initiatives such as self-service integrations, enterprise APIs, Marketplace expansion, and resolution-focused features into clear enablement plans that prepare CS teams ahead of launches., • Equip teams to clearly articulate AssetWatch’s differentiated value, including AI + human expertise, predictive maintenance outcomes, and ROI storytelling., • Partner cross-functionally with Product, Engineering, Sales, and Operations to align enablement with strategic initiatives and automated resolution workflows., • Establish measurable enablement KPIs tied to customer health, renewal forecasting, time-to-value, and expansion growth., • Create structured feedback loops between frontline teams and leadership to continuously refine messaging, workflows, and training priorities., • Support Customer Success in navigating new offerings ensuring clear positioning, risk communication, and alignment with operational guardrails., • Continuously assess skills gaps across CSMs, CMEs, and support roles, and implement targeted programs to elevate strategic conversations, technical fluency, and enterprise-level engagement. Qualifications • 4+ years of experience in Customer Success Enablement, Customer Success Operations, Revenue Enablement, or a similar cross-functional role within a SaaS or industrial technology organization., • Strong understanding of Customer Success systems, including Salesforce, Vitally, Gong, and analytics dashboards., • Experience developing and scaling playbooks, onboarding programs, and operational documentation that drive consistency and reduce friction., • Deep understanding of the AssetWatch value narrative including predictive maintenance, AI-driven insights, and human expertise combined., • Ability to translate product innovation and roadmap updates into practical enablement programs aligned with customer-facing impact., • Strong cross-functional collaboration skills, with experience partnering across Product, Engineering, Sales, and Operations to influence outcomes., • Data-driven mindset with experience defining KPIs and measuring enablement impact against retention, expansion, and customer health metrics., • Exceptional communication and facilitation skills, comfortable leading virtual and live training, building multimedia content, and presenting to executive stakeholders., • Experience in predictive maintenance, IoT, industrial technology, or B2B SaaS environments preferred. #LI-REMOTE What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options, • Flexible work schedule, • Comprehensive benefits including retirement plan match, • Opportunity to make a real impact every day, • Work with a dynamic and growing team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

LILT in the News * LILT listed on the ___ for the first time. * Check out ___. * ___ "Revolutionizing Content with AI Agents." About Us LILT is the leading AI solution for enterprise translation. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions. LILT was recently named one of the TOP 100 Software Companies! We’re honored to be recognized by___ as one of the most impactful software companies in the world, ranking #52 on their Top 100 list. LILT is more than a translation solution— it’s a strategic multiplier for global growth, enabling enterprises to unlock new markets, accelerate go-to-market strategies, and deliver seamless multilingual experiences at scale. We empower enterprises to create, translate, and summarize content across text, video, and speech in over 100 languages—all seamlessly integrated with 100+ business systems. Lilt is proud to be trusted by brands like___,, the___,,. Where You’ll Work Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our ___! This position will be based out of our future Boston office and will be expected to work in the office in a hybrid capacity. Authorization to work in the U.S is a precondition of employment. What You’ll Do We are seeking an experienced and dynamic Sr Manager of Invoicing and Collections to lead and transform our invoicing and collections processes. In this pivotal role, you will collaborate closely with Revenue Operations, Sales and the Accounting teams to enhance efficiency and scalability. This position demands both strategic foresight for long-term growth and the ability to execute tactical initiatives effectively. You will be instrumental in identifying opportunities for process improvements and automation, driving change, and achieving outstanding financial performance. Key Responsibilities: * Manage the entire invoicing cycle, from preparing invoices to collecting payments * Ensure accurate and up-to-date client information related to billing and payments * Oversee the invoice process, identifying and resolving any inconsistencies or errors * Manage the invoice review process prior to electronically sending them from our system to our customers * Track key billing and collection metrics like write-offs, adjustments, and revenue recognition * Work closely with other departments, such as Sales and Customer Success, to resolve billing issues * Identify and implement improvements to the billing process to ensure efficiency and accuracy * Provide vision and strategy around automation and process opportunities. Guide and lead billing systems automation(s). * Monitor and report on accounts receivable status, aging, and collections activities. Provide weekly updates on key metrics to Finance leadership and make data-driven recommendations for improvement. * Own the end-to-end Sales Tax and VAT compliance process, including registration, rate management, tax determination, filings, audits, and cross-functional coordination to ensure accurate and timely reporting across all jurisdictions. * Engage with customers to ensure timely payments and resolve escalations. * Support month-end close processes and financial reporting reviews. * Assist with internal and external audits, ensuring compliance and accuracy. * Ensure preparation and delivery of notices, and other communications regarding delinquent accounts * Communicate information changes and the status of delinquent accounts to leadership Skills and Experience: * Minimum of 6+ years of experience in Accounting/Invoicing/Collections. Experience in high-growth enterprise SaaS or technology companies is highly desirable. * Strong knowledge of invoicing operations and collections techniques. Proficiency in ERP systems Tabs (a plus), Netsuite (a must) and Salesforce (a plus) * Proven ability to design and optimize order-to-cash processes. Experience with process automation and systems integration. * Excellent organizational abilities, attention to detail, and strong written and oral communication skills. Ability to prioritize tasks, solve problems and take initiative Why You’ll Love LILT Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT. At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation. Benefits: * Compensation: At market salary meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at ___. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

“Mineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines to target hypertension and related comorbidities such as chronic kidney disease (CKD), obstructive sleep apnea (OSA) and other diseases driven by dysregulated aldosterone. Its initial product candidate, lorundrostat, is a proprietary, orally administered, highly selective aldosterone synthase inhibitor. Mineralys is headquartered in Radnor, Pennsylvania. For more information, please visit ___. Follow Mineralys on LinkedIn, Twitter and Bluesky” Mineralys is a fully remote company. The Director of Accounting is a key leadership role within the growing Finance organization, responsible for overseeing the general ledger. This role will lead the build‑out and ongoing optimization of our accounting infrastructure to support commercial product launch, revenue recognition under ASC 606, inventory and cost of goods sold (COGS) accounting, and gross‑to‑net (GTN) processes. The ideal candidate brings deep public company and commercial‑stage experience in life sciences, strong technical accounting expertise, and a proven track record of leading high‑performing teams in a SOX‑compliant environment. This remote position is based in Colorado, with regular bi-monthly, in person meetings with the Finance team in the Boulder region. Principal Responsibilities • Lead the overall accounting function, including general ledger, accounts payable, payroll accounting, revenue, inventory/COGS, fixed assets, and equity compensation., • Own the monthly, quarterly, and annual close processes, ensuring accurate and timely preparation of financial statements in accordance with U.S. GAAP and company policies., • Establish and oversee commercial accounting processes for product revenue, including contract review, revenue recognition under ASC 606, and accounting for variable consideration and gross‑to‑net deductions (e.g., chargebacks, rebates, copay assistance, returns)., • Design and implement inventory and COGS accounting processes to support commercial manufacturing, distribution, and supply chain activities in partnership with Technical Operations and Supply Chain teams., • Lead the development, documentation, and maintenance of robust accounting policies, procedures, and internal controls, ensuring SOX compliance and scalability as the company grows., • Support external financial reporting processes in partnership with SEC reporting resources, including support for 10‑Q/10‑K filings, earnings materials, and other regulatory or lender reporting, as applicable., • Serve as primary point of contact for external auditors on all accounting and internal control matters, managing audit requests and driving issue resolution., • Evaluate complex and non‑routine transactions (e.g., collaborations, licensing, debt, equity, business combinations, stock‑based compensation) and prepare or review technical accounting analyses and memos., • Drive continuous improvement and automation across accounting operations, including optimal use of ERP and related systems (e.g., NetSuite, FloQast, Tipalti, payroll platforms) to improve efficiency, accuracy, and visibility., • Build, lead, and develop a high‑performing accounting team, providing coaching, clear objectives, and career development opportunities. Skills and Attributes 1. Deep technical knowledge of U.S. GAAP, including ASC 606 (Revenue from Contracts with Customers), ASC 842 (Leases), and accounting for inventory, equity compensation, and complex arrangements., 2. Significant experience in a commercial‑stage biopharmaceutical, biotech, or life sciences company with responsibility for product revenue and gross‑to‑net accounting., 3. Proven track record building and leading high‑performing accounting teams in a fast‑paced, high‑growth, public company environment., 4. Strong understanding of SOX requirements and experience designing, implementing, and maintaining internal controls over financial reporting., 5. Hands‑on, detail‑oriented, and process‑minded with a continuous improvement mindset., 6. Excellent analytical, problem‑solving, and decision‑making skills, with the ability to navigate complex and ambiguous issues., 7. Effective communicator with the ability to convey complex accounting matters to non‑finance stakeholders., 8. High degree of integrity, sound judgment, and commitment to ethical business practices and compliance., 9. Proficiency with ERP and financial systems (ideally NetSuite) and close‑management or automation tools such as FloQast, as well as AP and procurement solutions such as Tipalti. Supervisory Responsibility This role has direct supervisory responsibility for accounting staff and managers, including general ledger, accounting operations, and other functional leads as the team scales. Travel This position requires up to 10 % travel. Frequently travel is outside the local area and overnight. Education and Experience • Bachelor’s degree in Accounting or Finance is required; CPA strongly preferred. Advanced degree is a plus., • 12+ years of progressive accounting experience, including significant leadership responsibility at the Senior Manager or Director level in a public company environment., • Prior experience in the biopharmaceutical, biotech, or broader life sciences industry is strongly preferred., • Demonstrated experience supporting or leading accounting for commercial product launches, including revenue recognition and gross‑to‑net accounting., • Strong background in managing audits and working with external auditors, including Big 4 or large regional firms., • Experience implementing or optimizing ERP and related finance systems (e.g., NetSuite, FloQast, Tipalti, payroll platforms)., • Proven success in building and scaling accounting processes and teams in a high‑growth, SOX‑compliant environment. This position is eligible for standard Company benefits including medical, dental, vision, time off and 401K, as well as participating in Mineralys incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based on geographic location, work experience, education, and/or skill level. US Salary Range: $175,000 - $195,000 #LI-Remote

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. This Technical Architect CRM & Industry Workflow is a functional and technical expert consulting with customers on implementing ServiceNow CRM & Industry Workflow's solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). Technical Architect, CRM & Industry Workflow brings architectural guidance, business acumen in the industry (Customer Service, Field Service Management, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners. What will you be doing in this role? Project Delivery • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer., • Ensure quality of work delivered by technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients., • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices., • Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients., • Write/estimate stories, monitor developer’s work, and own overall quality and delivery of development., • Lead technical onboarding efforts with new clients to understand their current processes and platform configurations., • Deliver any purchased development artifacts, documentation, and knowledge transfer activities., • Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues., • Mentor developers and technical consultants on technical design standards and best practices., • Maintain and build proficient knowledge of the ServiceNow platform and products., • Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems., • Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities., • Interface with the product team during new product implementations to gain best practices insights and give feedback on new features and capabilities to enhance the product. To be successful in this role, you will need to have the following qualifications: • At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies. Preferably ServiceNow CRM & Industry Workflow Solutions. (Knowledge of other CRM tools is a plus - Salesforce, ServiceNow, Zendesk. Etc. ServiceMax, Pega, etc.), • Minimum of 2 years of experience developing enterprise architectures, technical roadmaps., • Strong Understanding of industry specific knowledge including system architecture, use cases, workflows, personas, industry standards, compliance and regulation requirements (Ex. HIPPA, PHI, and PII) typically found in the ecosystem., • Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems., • Understanding of data classifications and impacts to storage and security requestions for various types., • Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design., • Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise., • Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. As a ServiceNow Expert Services Consultant, you will be a continuous learner required to achieve and maintain new accreditations and certifications, participate in professional development courses and be passionate about innovation. Required ServiceNow Certifications: • Certified System Administrator, • Certified Implementation Specialist – Customer Service Management, • Certified Technical Architect (required or must achieve in first year), • Preferred additional ServiceNow Certifications:, • Certified Implementation Specialist – IT Service Management, • Certified Implementation Specialist – IT Operations Management, • Certified Master Architect Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Based in Austin, Texas, TrueDialog is a Communications Platform-as-a-Service (CPaaS) company that offers an enterprise-grade SMS messaging platform designed for businesses of all sizes. Our award-winning platform is transforming how organizations connect with customers through text messaging - today's most engaging and responsive channel - with powerful capabilities and simplified implementation. Through superior features, industry-leading security, and direct carrier connections, the platform deliver enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. We are seeking a Sr. Product Manager to augment the customer and market needs and contribute to the vision, strategy, development and execution of our SMS, MMS, Voice and RCS communications platform. This role will report directly to the Chief Technology Officer (CTO) and will also work closely with the CEO, and other members of the leadership team as needed. The ideal candidate will be instrumental in collaborating with the CTO to help shape the product roadmap and run product operations, ensuring product excellence, and delivering innovative solutions that meet the evolving needs of enterprise customers and partners, and keep TrueDialog at the forefront of innovation. The ideal candidate will act as the crucial bridge between product development, sales, and marketing. He/she will have a strong understanding of the technology and work closely with the product owners, to effectively translate timelines and product details to marketing and sales, and also translate market and customer needs into requirements for the product owners. Key Responsibilities • Product Operations Leadership, • Collaborates with the leadership team to capture product vision and strategy and produce company-wide associated work products, • Work with the CTO and Product Owners to manage the product roadmap, aligned with company goals and market trends., • Identify opportunities for innovation in messaging workflows, integrations, and compliance-driven features., • Partner with the CTO to align product initiatives with technical architecture and scalability plans., • Work with leadership to ensure all new feature requests are based on quantified business cases such as revenue improvement, retention improvement, or competitive parity., • Execution & Delivery, • Work closely with the tech team to deliver high-quality product releases., • Establish KPIs and success metrics to measure product adoption, customer satisfaction, and revenue impact, in coordination with customer success, marketing and finance., • Drive prioritization and resource allocation across competing initiatives., • Customer & Market Insight, • Engage with customers, partners, and industry stakeholders to gather insights and translate them into product requirements., • Monitor competitive landscape and regulatory changes (e.g., carrier rules, TCPA, potentially GDPR with future expansion) to ensure compliance and differentiation., • Leadership & Collaboration, • Work closely with product managers/owners and foster a culture of accountability, innovation, and operational excellence., • Serve as a product voice in executive discussions, providing clear updates and strategic recommendations., • Collaborate closely with engineering leadership to balance speed, scalability, and compliance., • Collaborate with a team of product owners, ensuring alignment across product lines and team efficiency, • Actively learn and understand each product owner’s area of expertise to foster collaboration and cross-domain innovation., • Build a unified product culture that values knowledge-sharing and collective accountability., • Marketing Partnership, • Work with the Marketing team to translate technical features into clear, non-technical product descriptions and highlight business value, for campaigns, collateral, and customer communications., • Ensure product positioning resonates with diverse audiences, from technical buyers to business decision-makers., • Documentation & Knowledge Management, • Develop and maintain comprehensive product documentation, including feature specifications, release notes, and compliance updates., • Identify areas requiring updates and ensure documentation remains accurate, accessible, and aligned with regulatory standards., • Proven experience (6+ years) in product management, ideally at communications, SaaS, or messaging platform start-up or earlier stage founder-led companies., • Strong understanding of SMS/MMS technologies, carrier ecosystems, APIs, and compliance frameworks. Knowledge of RCS a plus, • Demonstrated ability to translate technical concepts into successful business outcomes for diverse audiences., • Track record of leading cross-functional teams and delivering products at-scale., • Excellent communication, stakeholder management, and executive presentation skills. The ideal candidate can effectively translate highly technical concepts into valuable content for the marketing and sales teams., • Analytical mindset with experience in data-driven decision-making and customer-centric product design., • Adept at navigating complexity, rapid decision cycles and evolving priorities., • Proven ability to translate founder intent into executable product plans while balancing structure, delivery discipline, and business outcomes., • Proactive, independently goal-driven, high integrity, highly organized., • Negotiation skills, particularly in reconciling diverse perspectives in the organization., • Advanced experience with Jira & Confluence and other products in the Atlassian ecosystem. Preferred Qualifications • Experience with US and Canadian messaging regulations (e.g., TCPA, carrier compliance)., • Background in enterprise SaaS or B2B communications platforms., • Familiarity with cloud infrastructure (Azure, AWS) and API-first product design., • Prior experience with CRMs such as Salesforce, HubSpot, Microsoft Dynamics, • Master’s in Product Management (MPM) or advanced degree in technology, business, or related field., • Prior product leadership experience and certifications, • Dynamic Work Environment: Join a passionate team in a fast-growing company with a strong product foundation, proven financials, and ambitious growth plans. This is an opportunity to shape the future of enterprise SMS communications in a high-growth environment including direct collaboration with the CTO and executive leadership team., • Competitive Compensation: Attractive salary and benefits package in a remote company, including 70% of employee health benefits paid, 401k, strong PTO, and professional development opportunities., • Growth Opportunities: Be a key player in a market that is poised for exponential growth, and scale-up environment where your insights and leadership will directly impact the company’s future, • Innovative Culture: Work in a collaborative culture of innovation, compliance, excellence, and customer impact. This is a forward-thinking setting that values innovation, creativity, and data-driven decision-making with a strong team and proven Executive team

Description Title: Owner’s Representative (Missouri) Employee Status: Full Time - Exempt Salary: Grade: 4 Starting range of $70,600 - $79,400 | St. Louis Reports to: Managing Director of Real Estate Solutions – Southern Region Department: Real Estate Solutions (RES) Location: Saint Louis, Missouri Hybrid Remote: In office: T/W | Remote: M/Th/F Department Function: The Real Estate Solutions Department provides a wide range of real estate consulting and development services to help assist nonprofits with the planning, design, and construction of facilities, including project financial feasibility, facility condition assessment, site search and due diligence for property development, and owner’s representative services both internally and externally. RES collaborates with broader IFF cross-function, programmatic efforts to build nonprofit capacity in targeted sectors and mission-related initiatives. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function Based in the Saint Louis, Missouri office, the Owner’s Representative (OR) manages facility design and construction phases on behalf of our nonprofit clients for their renovation and new construction projects. work associated with the construction and building analysis of RES projects. The Owner’s Representative participates in projects led by other RES staff, as well as directly coordinates and manages several small- to large-sized projects and Project Teams simultaneously under the supervision of the Director of Real Estate Solutions, and in close connection with the Director of Consulting for Design and Construction. This includes conducting site visits and analyses on potential buildings for clients, conducting facilities assessments and providing analyses of facilities, taking a lead role in managing the design process on construction projects, managing all aspects of construction projects, project accounting and reporting, and managing client relationships during the construction phase of projects. The Owner’s Representative works on many real estate projects simultaneously, participates in departmental planning meetings for projects, is an active Project Team Member on projects, and supports the work of the Senior Vice President and other RES staff as necessary to further IFF’s mission in the Southern Region market. This includes an active role in Business Development for IFF and the Real Estate Solutions Department. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Conducts site visits of buildings for potential lease or purchase by clients, assesses buildings and their systems for suitability for client’s intended purpose, and provides analyses of such buildings for Project Team Leaders., 2. Conducts facilities assessments of clients’ existing facilities according to the policies and procedures of the RES Department, assesses facilities’ major systems, layout, structure and suitability for program purposes, analyzes data collected through facilities assessments, and provides written and visual recommendations for modifications or improvements to Project Team Leaders., 3. Coordinates services of architects and engineers and other professionals in connection with the design phase of projects. Ensures that such professionals are providing services according to the project criteria set, and the project schedule and budget., 4. During the construction phase of assigned RES projects, coordinates all aspects of construction management ensuring that project goals and milestones are being met. • Solicits bids from and secures various real estate professionals and vendors for work on projects. Evaluates and makes recommendations on bids and negotiates terms of works and approves hiring of vendors., • Coordinates pre-construction work associated with projects including securing construction estimates and any other work necessitated by the project., • Oversees securing permits for construction projects including meeting with government officials and addressing problems that arise to ensure permit is secured according to schedule., • Assists with the negotiation of construction contracts and architectural contracts for construction projects., • Reviews architectural plans, construction drawings and performance specifications for accuracy; identifies areas for costs savings and works with architects to produce plans that meet clients’ budgets., • Manages relationships with contractor and architect during construction, attends construction meetings, reviews and keeps track of shop drawing submittals, reviews and approves change orders, and works toward resolving construction-related disputes that arise., • Manages and tracks all construction-related accounting (including construction escrows) to ensure that project stays within budget., • Assesses the status of projects against their plan and schedule, identifies actual or potential problems, and facilitates and guides solutions to ensure that the projects are completed as planned., • Keeps Managing Director, Senior Vice President of Real Estate Solutions or Project Team Leader apprised of progress through regular updates or meetings and including them on important correspondence related to the project. 5. Assist Senior Project Manager to prepare development scenarios and cost estimates for clients., 6. Assists other Project Team Leaders as a Project Team Member in a supporting capacity and carries out duties as assigned by the Project Team Leader., 7. Assists Owner’s Representative Team Manager, Managing Directors and Senior Vice President of Real Estate Solutions with the development and improvement of systems and procedures for project and team management within RES., 8. Makes presentations to and facilitates meetings with clients, represents IFF Real Estate Solutions at meetings, presentations and events, when requested by the Managing Director of RES and prepares written materials on projects for other IFF departments as needed., 9. Manages construction or repair work associated with the IFF’s asset management portfolio as necessary, including visiting sites, assessing facilities, hiring vendors, and working on specific projects that arise related to IFF-owned buildings., 10. Participates in department knowledge sharing and training efforts by making presentations, conducting research, and assisting in technical committees in support of department performance goals., 11. Advise clients, architects, and contractors on equitable procurement procedures in support of the economic and racial justice goals of the clients and IFF., 12. Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., 13. Assist in generating additional business for the department and performs other duties as assigned., 14. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 15. Perform other projects as assigned. Performance Measures: 1. Successful completion of assigned projects according to goals set for each project, the project budget and schedule, and the RES department’s policies and procedures. Completed projects meet quality standards., 2. Demonstrated ability serving as clients’ advisor, including high level of client satisfaction with respect to services provided, client goals accomplished, and reports produced., 3. Achieve and maintain the highest quality of work product and level of excellence for both internal and external clients within time and budget constraints., 4. Internal and external meetings are facilitated in an organized way and are meaningful to the participants. Outcomes of these meetings are analyzed and well presented., 5. Continually seek to achieve efficiency and other improvements in all operations., 6. Achieve and maintain a superior level of satisfaction and working relationship with all internal and external clients, partners and team members in the development and execution of contract and project efforts., 7. Written reports are complete, accurate and clear and follow policies and procedures., 8. Oral presentations are clear, well organized, comprehensive and persuasive. Appropriate supporting material and visual aids are well utilized and enhance the presentation., 9. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 10. Models personal accountability that promotes ownership and engagement., 11. Builds and maintains effective working relationships with colleagues, peers and team members., 12. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 13. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s Degree required, preferably in architecture, engineering, construction management or similar. Advanced degree in real estate, architecture, construction management, or engineering preferred. Previous Experience: At least two years’ experience in architecture, engineering, construction management, facilities management, or real estate development required. Additional Requirements: Minimal regional travel is required. The Owner’s Representative may be required to work throughout Missouri, Kansas, and southern Illinois (Southern Region) and travel to any of the IFF Real Estate Solutions 8 offices to support the Real Estate Solutions staff working in those markets. The Owner’s Representative will visit abandoned buildings and vacant lots and inspect them fully, and inspect construction project sites. Occasional evening and weekend work may be required. Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: • Hybrid workplace, • Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. A resume is required, a cover letter is appreciated. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Rockstar is recruiting for a dynamic SaaS company seeking to scale intelligently through systems, data, and AI. Our client is a fast-growing organization that values strategic architecture and hands-on execution to enable reliable decision-making and drive transformative growth. We are seeking a hands-on, strategic leader to own and evolve the business systems, data architecture, and AI transformation roadmap. This role operates at the intersection of systems, data, and execution—responsible for building the foundation that enables scalable growth, reliable decision-making, and AI-driven capabilities across the organization. The candidate will lead cross-functional technical initiatives across Finance, GTM, Product, and Operations, combining hands-on execution with clear stakeholder alignment and delivery discipline. This is a player-coach role that combines program leadership, systems architecture, and hands-on execution in a fast-growing SaaS environment. Key Responsibilities AI Transformation Leadership • Own and drive the AI transformation roadmap, advancing maturity from early-stage (Level 0–1) to scalable adoption (target: Level 3), • Identify and prioritize high-impact AI use cases across Finance, GTM, and Product in partnership with functional leaders, • Lead execution of AI initiatives, including workflow automation and agentic AI capabilities, • Ensure foundational systems and data structures are designed to support scalable AI adoption Enterprise Systems & Data Architecture • Own the architecture and evolution of the business systems ecosystem across all functions, • Define how core systems (e.g., HubSpot, NetSuite, Snowflake, and others) integrate, interact, and scale, • Establish and maintain a unified data model and clear system-of-record definitions across the organization, • Evaluate and guide selection of tools, platforms, and data infrastructure (e.g., warehouse, ETL, BI), • Design data flows and system interoperability to enable reporting, automation, and AI use cases, • Act as the primary steward of business data integrity, consistency, and accessibility Business Systems Ownership (Hands-On) • Own administration and optimization of key business systems, with a willingness to be hands-on where needed (e.g., configuration, field creation, workflow updates), • Partner with RevOps, Finance, and other stakeholders to ensure systems support evolving business needs, • Provide architectural guidance for CRM (HubSpot) and ERP (NetSuite), while collaborating with functional owners on day-to-day usage, • Ensure systems are scalable, well-structured, and aligned with downstream reporting and analytics requirements Data, BI & Decision Enablement • Partner with Finance and RevOps to implement and scale business intelligence capabilities, • Support the development of data models, reporting layers, and dashboards that enable real-time decision-making, • Help define and standardize key metrics, KPIs, and reporting frameworks across the organization, • Improve data quality and reliability across systems and reporting environments Cross-Functional Program Leadership • Serve as the program manager for high-impact, cross-functional initiatives across Finance, GTM, Product, and Operations, • Establish structure, accountability, and execution rigor across strategic projects, • Align stakeholders, manage dependencies, and ensure initiatives are delivered on time and with clear outcomes, • Act as a connective layer across teams to drive progress and reduce organizational friction Business Process & Systems Alignment • Identify gaps where systems, data, and processes are disconnected, • Design and implement scalable workflows that improve efficiency and data integrity, • Partner with RevOps and other functional leaders to ensure process changes are supported by strong systems design What Success Looks Like (12 Months) • AI maturity advances to Level 4 with clearly defined and operational use cases, • A cohesive systems architecture is established, with clear integration patterns across HubSpot, NetSuite, and data platforms, • A reliable data foundation is in place, with a defined source of truth and improved data consistency across systems, • Business intelligence capabilities are implemented and actively used by leadership, • Cross-functional initiatives are executed with greater speed, clarity, and accountability, • Systems and data are structured to support automation and future AI expansion Qualifications • 7–12+ years of experience in business systems, systems architecture, integration engineering, enterprise applications, automation, data platforms, or technical business systems roles in a B2B SaaS environment, • Proven ability to lead cross-functional initiatives in a SaaS or technology-driven environment, • Strong understanding of systems architecture, data modeling, and data flows across business applications, • Hands-on experience working with business systems (e.g., CRM, ERP) and data platforms (e.g., Snowflake or equivalent), • Must have personally designed, built, or implemented systems integrations, automation workflows, data pipelines, or AI-enabled workflows—not only managed teams or vendors delivering them, • Experience implementing or scaling BI tools and reporting frameworks, • Familiarity with AI, automation, or workflow tooling, with a strong interest in driving AI adoption, • Ability to operate as both a strategic architect and hands-on executor in a lean environment, • Excellent communication skills, with the ability to work across technical and non-technical stakeholders Nice to Have • PMP or equivalent program management experience, • Background as a developer, systems architect, or technical operator, • Experience designing or scaling data infrastructure in a SaaS environment, • Exposure to AI-enabled workflows or agentic AI systems, • Located in US East or Central time zone Why This Role Matters This role is central to how the company scales. The candidate will define how the systems, data, and AI capabilities come together—enabling smarter decisions, more efficient execution, and a more connected, intelligent organization.

Interview Type: Either Web Cam or In Person Work Arrangement: Hybrid Engagement Type: Contract Short Description: Under broad supervision, designs, codes, tests, modifies and debugs computer applications utilizing Esri ArcGIS. Complete Description: Job Summary: The Georgia Dept. of Transportation (GDOT) is seeking a technical GIS developer for configuring and developing custom Esri ArcGIS Enterprise 10x, 11x (Javascript API, Experience Builder, ArcGIS Portal/Online/Hub, Field Maps) applications. Applications are deployed within SharePoint web sites. Custom GIS solutions will be integrated within .NET based applications, GDOT databases (Oracle/Oracle Exadata, SQL Server), data warehouse (Oracle Exadata), and enterprise reporting (Oracle Business Intelligence Enterprise Edition (OBIEE), Data Visualizer, or Power BI). The candidate will have application programming/development, implementation, and support experience. Under broad supervision, designs, codes, tests, modifies and debugs computer software and applications. Researches and analyzes program or systems problems, provides resolutions, and completes documentation. Translates business requirements into development activities in secure, commented, and maintainable code. Candidate will be working in the Enterprise GIS Team of IT Applications. Candidates will work with supporting IT team members (database, network, server, etc.) and interacting with management, architects, developers, and business units. The candidate will follow internal SLDC, standards, and accepted best practices for developed solutions. The Enterprise GIS team is composed of 2 ArcGIS developers, 2 System Administrators, a data manager, and team leader. The team supports over 180 ArcGIS Desktop users and approximately 60,000 annual ArcGIS Server web visits. Applications support GIS portal, feature mapping, project planning, emergency operations, permitting, safety, and traffic records. The team develops enterprise GIS services, applications, and databases. The team coordinates with client, server, network, and database/data warehouse personnel to support and develop the underlying IT solutions. Responsibilities: Develops customized web applications, webservices, mobile, and enterprise solutions Develops geoprocessing and GIS web services Develops GIS web editing/mapping applications Conducts performance, unit, system, integration, and quality assurance testing of applications Maintains existing applications/services Upgrades and migrates existing applications/services to current version/systems architecture Provides end user support and creates support documentation Works closely with other developers and architects Estimates work effort and proposes/designs development solutions Work Terms and Conditions: 8 Hour workdays on a fixed schedule (i.e. not a flex-schedule), starting no earlier than 7:00AM Eastern Time, starting no later than 9:00AM Eastern Time, Monday - Friday, 40 hours per week GDOT has NOT specified a number of days onsite vs remote. However, local candidates (i.e. able to come in office) will be preferred over an out of state candidates (i.e. remote worker). GDOT prefers candidates who can demonstrate they have the capability to work a hybrid work schedule which is a combination of remote and in-office work. Candidate capacity (i.e. days they could come into the office) to work a hybrid work schedule will be discussed during interviews. The consultant will follow all applicable State of Georgia and GDOT policies, procedures, standards, guidelines, and accepted best practices. The position end date is set for the end of the GDOT Fiscal Year. GDOT may exercise the option to renew contracts in one-year increments. Several successful consultants have continued working for several years with contract extensions. However, GDOT is under no obligation to extend contracts and may terminate employment at any time. When teleworking or working remotely, consultant must have suitable internet connection and environment to comply with GDOT telework policies. GDOT will reimburse authorized travel expense lodging and meals. GDOT will reimburse authorized travel use of a personal vehicle. Any travel expenses to start work or relocate to Georgia or will not be reimbursed. All travel expense reimbursement shall be in accordance with State Accounting Office Travel Policy: ___ The Department has 13 holidays, which consultants are not allowed to work nor make up any time for those holiday weeks without management's approval. Consultants are not to take extended leave during their first year of service (e.g. greater than 1week). Consultant must have cell phone which can be used for business calls. GDOT does not provide free parking. All routine commuting expenses are the responsibility of the consultant.

The range for this role is $133,500.00 - $193,000.00. Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Principal Software Solutions Architect (PSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The PSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, establishing architectural standards and working directly with the software delivery team to ensure quality development and release of features. The PSA coordinates with our project managers to ensuring organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Principal Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to CCM Members. Additionally, PSA works closely with the manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. This includes providing input into the enterprise architecture, representing the PSA’s domain pillar. The Principal Solutions Architect – with a background in the various technologies and stacks (JavaScript/NodeJS/ExpressJs/React/Postgres, Salesforce/Lightning Web Components OSS, .NET/SQL Server, Web Services) – works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, deployment, and user access. They will also conduct requirements-gathering from end users, stakeholders, and other SMEs. The Principal Solutions Architect is a key technical leader within our organization, mentoring Senior Solutions Architects and software developers in architecture, technology, and leadership. Essential Job Duties & Responsibilities • Craft software feature roadmaps balancing stakeholder feature delivery with architectural improvements, • Translate requirements into end user / stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Properly scope, design, and size project delivery efforts, • Provide direction and guidance on the solution architecture to the IT Delivery teams, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Apply architectural and engineering concepts to design solutions that meet CCM’s standards for scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with the Manager of Design and Architecture to design reference architectures and roadmaps to best align with business strategy, • Mentor Senior Solutions Architects and software developers in architecture, technology, software development practices, and leadership, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Introduce, develop, and maintain tools, practices, and processes to help the organization scale, design best-in-class architecture, and develop test and release automation, • Develop and maintain technical standards, policies, and procedures, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s beliefs, • All other duties as assigned Essential Skills & Abilities • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Deep experience in the software development life cycle best practices, including coding standards, code reviews, source control management, QA, Database architecture, build processes, testing, deployment, and the management of technical debt, • Strong hands-on full stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of platforms (Node/Express/React Stack/Salesforce/.NET), cloud technologies (Heroku, AWS S3), Integration (ESB, MuleSoft, Express Gateway), Data (PostgreSQL, MS SQL), Message Queueing and Pub/Sub (RabbitMQ, Temporal), network, infrastructure, web application security, business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree in computer science, information systems, engineering or closely related field with 10+ years’ experience in software design and implementation of complex IT projects required, • 10+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Software solution architecture experience in a healthcare payer organization required, • Agile software development experience required (certified Product Owner preferred), • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology or business (MBA) Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project management skills to join the team. The CSM will build deep, multi-threaded relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain deep, multi-threaded long-term relationships with key language access stakeholders across all levels of the organization, including executive leadership. Drive Adoption & Utilization: Proactively monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Lead Quarterly Business Reviews, Annual Reviews, and ad hoc customer meetings. Lead Account Planning & Risk Mitigation: Develop comprehensive account plans and lead the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 5+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. Demonstrated experience navigating complex contract negotiations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: An understanding of the language access industry, regulatory requirements, and common workflows. Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Travel Requirements: 25 - 30% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the___ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process ___. The Sales Strategy & Operations (SS&O) team partners with advertising sales leaders to drive business performance through strategy, analytics, and operational rigor. We combine structured problem-solving, deep business insight, and scalable execution to help the sales organization make better decisions, operate more effectively, and accelerate revenue growth. As a Sr. Sales Strategy & Operations Manager, you will serve as a senior strategic partner to sales leadership, helping shape business priorities through rigorous analysis, clear recommendations, and strong operating discipline. You will lead high-impact work across sales strategy, business performance, planning, and operational execution - monitoring key metrics, identifying risks and opportunities, and driving accountability against the company's monetization goals. This role is ideal for someone who is highly analytical, thrives in ambiguity, and can move fluidly between long-term strategy and day-to-day business execution. What you'll do: • Partner with senior sales leaders to frame strategic questions, evaluate business performance, and inform decisions on key monetization priorities., • Translate complex business drivers, trends, and operating metrics into clear, actionable insights and recommendations for executive audiences., • Own and improve core business cadences, including recurring performance reporting, business reviews, quarterly recaps, and metric tracking that drive accountability across the sales organization., • Proactively identify revenue risks and growth opportunities, and help leadership prioritize actions to unlock step-change growth., • Support annual planning, quarterly priority-setting, and broader sales strategy development through data-driven analysis and structured recommendations., • Drive strategic growth and sales productivity initiatives, including KPI development, performance measurement, resource allocation, and coverage-related analyses., • Partner cross-functionally with teams including Sales Finance, BizOps, Product, Analytics, and other sales operations stakeholders to align priorities and execute against business goals., • Redesign, simplify, and scale processes, reporting, and systems to improve decision-making, operational efficiency, and organizational effectiveness., • Operate as a senior individual contributor who can independently lead ambiguous, high-impact workstreams while influencing stakeholders across functions and levels., • Contribute to team effectiveness by sharing best practices, raising the analytical bar, and informally mentoring others on the SS&O team., • Use AI-enabled tools to accelerate analysis, synthesize business trends, and surface insights that inform sales strategy and operational decision-making., • Apply AI to improve core business cadences and workflows, including reporting, performance reviews, planning materials, and executive-ready synthesis., • Partner with cross-functional teams to identify opportunities to embed AI into sales strategy and operations processes in ways that improve productivity, scalability, and decision quality., • Experiment with emerging AI tools and approaches to streamline repetitive work, enhance problem-solving, and raise the impact of the SS&O team. What we're looking for: • 10+ years of experience in strategy, operations, analytics, consulting, investment banking, corporate strategy, or related roles in highly analytical environments., • Strong track record of independently solving ambiguous business problems, identifying the highest-value questions, and connecting analysis to concrete business action., • Exceptional analytical skills and experience working with large, complex datasets; strong proficiency in SQL and Tableau or similar BI tools., • Demonstrated ability to synthesize data into clear narratives and executive-ready recommendations for senior stakeholders., • Experience driving cross-functional alignment and influencing outcomes without direct authority., • Proven ability to build and improve operating mechanisms, business cadences, reporting, and scalable processes in fast-paced environments., • Strong business judgment, structured thinking, and attention to detail, with the ability to balance strategic perspective and executional rigor., • Experience using AI tools to support analytical problem-solving, business insight generation, workflow automation, or executive communication., • Strong judgment in applying AI to business contexts, including the ability to validate outputs, protect confidentiality, and use AI responsibly., • Curiosity about emerging AI capabilities and a willingness to incorporate them into strategy and operations workflows to improve speed and effectiveness., • Experience in sales strategy, go-to-market, or revenue operations is strongly preferred., • Understanding of digital advertising, ad products, and sales organizations is strongly preferred., • Familiarity with sales systems and tooling is a plus. Relocation Statement: • This position is not eligible for relocation assistance. Visit our ___ page to learn more about our working model. In-Office Requirement Statement • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection., • This role will need to be in the office for in-person collaboration 1-2 times/month and therefore needs to be in a commutable distance from the SF or NY office. #LI-HYBRID #LI-SH2 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found ___. US based applicants only$155,644—$272,377 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete___for support.

Job Locations US-GA-Atlanta | US-RI-Providence | US-MA-Boston | US-OH-Columbus | US-OH-Cleveland | US-NY-Albany | US-NY-New York Tracking Code 2026-12342 Next 150 Construction, a fully owned subsidiary of Gilbane Building Company is seeking a Sr. Purchasing Manager to be responsible for all purchasing activities in a Business Unit (BU) or multiple small BU's. Who are we? As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Who are you? You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual. You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane's business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future. Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. What's in it for you? Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. - Provides oversight to all BU Purchasing activities • Identifies and tracks deviations on the Baseline SOP, if applicable, within the BU, • Develops a departmental budget, manages the budget, and assigns projects to it, • Assists with resource and workload allocation and management, • Coordinates with operations for the purchasing requirements and trade contract flow downs from the prime agreement, • Acts as the signing authority on all contracts, waivers, recommendations to award, and other documentation, • Manages multiple purchasing teams and their projects, • Produces Trade Partner risk mitigation strategy and execution by coordinating with the operations teams, the risk management team, and the leadership team, • Coordinates and collaborates with the Support Operations and Preconstruction departments to incorporate their deliverables into the purchasing process, • Maintains Trade Contractor relationship management across a BU or multiple BUs Elevates and collaborates with the specific BU leader when issues arise, • Represents Gilbane Purchasing at BU industry events and within the Diverse Owned Small Business (DOSB) vendor community, • Ensures all training is provided to gain a thorough understanding of all company policies and procedures, • Develops long term strategic planning and contingency plans while taking global issues into account, • Responsible for the career development and coaching of team members, • Fosters a positive and inclusive work environment to motivate and engage team members, • Interprets and translates the organizational strategy, ensuring team understanding of their role in accomplishing strategic goals EXPERIENCE/EDUCATION, • Bachelor's degree in Engineering, Construction Management, or similar technical field, • 12+ years of experience managing/purchasing/procuring work of construction Trade Contractors, • Ability to lead multiple teams while encouraging them to work together towards a common goal by utilizing strengths of various team members, • Knowledge of the differences in design responsibility and how it flows down to Trade Contracts, • Knowledgeable in the different types of owner contracts and how they function, • Knowledge of risk management including Gilbane P&P bonds and Builders Risk, • Knowledge of the DOSB market, capacity, and strategy, • Ability to leverage material and equipment status tracking to guide teams to early and/or direct procurement, • Ability to utilize cashflow and workforce projections during the bid process to determine the qualification of a bid, • Ability to prepare teams for Project Health Assessments (PHAs) and guiding team through PHAs, • Knowledge of how to satisfy the needs of any of our clients, • Ability to solicit and apply lessons learned Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. Submit your resume and create a profile for general considerations. Do you know anyone in your network who might be interested in joining the Next 150 Team? Click here to refer them ConnectWithNext150

GENERAL SUMMARY OF DUTIES: Assists with and learns about the efficient operation of the assigned community or communities under the direction of their Community Director(s). On a daily basis, the Intern is flexible and may perform the tasks associated with the operation of the community including leasing, resident services, maintenance and actions to ensure compliance with all applicable laws and company policies. The program is designed to provide the college student a positive learning and/or practical work experience providing them the opportunity to grow and sharpen their practical work skills, and contribute toward the successful achievement of the Company. This is an hourly position based in numerous locations located throughout the United States. SUPERVISION RECEIVED: Reports directly to one or more Community Directors, Senior Community Directors, or General Manager SUPERVISION EXERCISED: N/A TIME COMMITMENT: Part-time or Full-time (approximately 29 hours per week minimum not to exceed 40 hours in a given work week) for three months, typically starting in June. The start and end dates and hourly commitment of the internship are flexible and can be adjusted based on managements needs. ESSENTIAL FUNCTIONS: • Renew and lease apartments using effective selling techniques to close each sale and obtain the required deposit(s)., • Meet with and show the prospects the community and all of the amenities., • Complete administrative tasks associated with community operations, including accounting and financial reporting, processing invoices, making bank deposits, reconciling resident accounts, and performing other clerical tasks assigned., • Responsible to complete customer applications, to ensure all background checks, deposits, and lease paperwork is completed in accordance with all legal requirements and company policy to guarantee a timely move-in., • Notify the new resident upon approval of the application, prepare resident move-in or renewal paperwork, ensure the new resident signs all necessary paperwork (leases, addenda, notices, etc.), and pays applicable deposits. Prepare new residents file according to company requirements for the Community Director's approval., • Enter data into the community database., • Explain the "Move-In Inventory" form to new residents and ensure that the form is returned., • Answer prospect, resident, and customer inquiries which may include questions about the community, the company, lease details, and amenities and takes prompt action to solve/address issues and/or enter resident service requests into the system if needed., • Assist in gathering and compiling current market and economic information, and prepare competitive market analyses and trends if requested., • Answer the telephone and receive and greet visitors to the community in the absence of a Concierge., • Provide superior customer service to internal and external customers., • Enter, update, and maintain the guest card data base., • Produce timely and accurate administrative, accounting, and other reports., • Conduct routine site inspections to ensure that the physical aspects of the community meet established standards regarding the grounds, market tour trail, curb appeal, risk management/safety requirements, cleanliness, and general appearance and implements corrective measures as necessary., • Assist residents who call or come to the office to make a service request by entering that service request into the system for them., • Assist in sponsoring functions and programs that promote resident satisfaction. TAbility to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply concepts of basic algebra, geometry, and statistics. Ability to exercise initiative, problem solving and decision making skills. The individual must be energetic, enthusiastic, detail-oriented, and have the ability to multi-task. Ability to learn the principles and methods for showing, and promoting property and knowledge of demographics surrounding assigned community. Ability to effectively present information to prospective or current residents. Ability to respond to common inquiries or complaints. Ability to quickly develop strong internal working relationships. Ability to travel, when applicable. Must be a self-starter and have strong organizational and analytical skills, effective oral and written communication skills. Ability to professionally work well with others and to maintain positive relationships with co-workers, Company managers, clients, and customers both internal and external. Proficiency with Microsoft Office, Word, Excel, and Power Point and an ability to learn and utilize other software products needed. Ability to perform numerous administrative duties and to create, compose, and edit written materials. Knowledge of basic office practices and procedures. TYPICAL PHYSICAL DEMANDS: Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Regular exposure to outside elements, weather, and unpleasant odors. Flexible schedules with occasional evening and regular weekend work. EDUCATION AND EXPERIENCE: In order to apply, applicants must be: • Currently enrolled college students with an interest in Real Estate and/or general business., • U.S. citizens or legal permanent resident., • Able to demonstrate leadership abilities and excellent oral and written communication skills. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as one QuidelOrtho we are seeking a Director of Global Supply Network Excellence. The Quality & Compliance Director is a global people leader within QuidelOrtho' s Global Quality & Compliance (GQ&C) organization. This leader is responsible for developing and leading a team of Quality professionals to ensure the design, implementation, and continuous improvement of Quality systems, processes, and programs that enable QuidelOrtho' s Right to Operate and support business agility, innovation, and growth. This role provides strategic direction and operational oversight across QuidelOrtho' s overall supply network providing leadership for supplier quality and supply chain quality -ensuring alignment with global regulatory requirements (ISO 13485, FDA 21 CFR 820, IVDR, and other applicable standards). The role partners cross-functionally to embed Quality and Compliance principles throughout the product lifecycle, driving harmonization, inspection readiness, and continuous improvement. The role leads the strategy for quality support of end-to-end supply chain. Encompassing distribution, marketing companies and supplier management. The responsibilities span all quality elements associated with the supplier management process including initial partner selection, creation and maintenance of quality agreements, monitoring of overall partner organization quality performance, supplier audit, change management and non-conformance / CAPA oversight. This position includes the oversight of the purchasing control processes. This role also demands identification and execution of continuous improvements to QuidelOrtho' s Supplier Quality Management processes at the global level to meet the current and future needs of the QuidelOrtho business. These improvements will ensure continued compliance with quality system regulations while driving overall efficiencies and improvements in QuidelOrtho' s Supplier Quality Management Processes. These initiatives will demand close collaboration with key stakeholders and business partners across the organization including but not limited to Global Procurement, Global Supply Chain, Operations, R&D, Site Quality, Design Quality, Global Compliance and Regulatory. This leader is also accountable for developing talent, strengthening scientific and compliance capabilities, and fostering a culture of engagement, collaboration, and performance. By integrating technical expertise, data-driven insights, and agile leadership behaviors, the Quality & Compliance Manager/Senior Manager ensures that Quality systems and teams deliver sustainable business and compliance outcomes. This position will be onsite in Rochester, NY or San Diego, CA. * Lead, develop, and inspire a team of Quality professionals to achieve organizational and individual performance objectives. * Establish clear priorities, assign responsibilities, and ensure effective resource allocation to meet business and compliance needs. * Provide technical, regulatory, and operational leadership to ensure Quality systems comply with ISO 13485, FDA 21 CFR 820, IVDR, and other applicable requirements. * Management Responsibility as required by ISO13485/9001 and ensuring specific economic operator roles are fulfilled - for example, importer / distributor / Authorized Representative responsibilities * Drive harmonization and standardization of Quality processes, procedures, and tools across sites and functions to strengthen compliance and efficiency. * Partner with Manufacturing, R&D, Regulatory Affairs, Supply Chain, and other stakeholders to integrate Quality and Compliance principles throughout the product lifecycle. * Promote a culture of continuous improvement by identifying opportunities for simplification, process excellence, and digital enablement within the Quality Management System (QMS). * Ensure the team maintains a state of inspection readiness and supports successful engagement with regulatory agencies, notified bodies, and internal audits. * Monitor Quality performance using metrics and data analytics to identify risks, drive root cause analysis, and implement sustainable improvements. * Coach and mentor emerging Quality leaders and technical experts to build organizational capability and ensure robust succession planning. * Communicate Quality and Compliance strategy, progress, and risk mitigation plans to senior leadership and cross-functional stakeholders. * Manage departmental budget and resources effectively, identifying opportunities to drive cost efficiencies while maintaining compliance and quality standards. * Model QuidelOrtho' s leadership principles by demonstrating collaboration, accountability, inclusion, and service mindset in all interactions. * Person Responsible for Regulatory Compliance (PRRC per EU IVDR (2017/746) on behalf of the wholly-owned legal manufacturers of QuidelOrtho Corporation as defined in the Delegation of Authority (DMS-POL80064) * Article 15(3)(a): Responsible for ensuring that the conformity of the devices is appropriately checked, in accordance with the quality management system under which the devices are manufactured, before a device is released. * Execution of Importer and distributor responsibilities, specially making sure that the devices placed on the market bear the CE marking, are accompanied by the required information and labelled in accordance with the Regulation, and storage and transport conditions are in line with specifications. * Perform other work-related duties as assigned. Required: * Bachelor's degree in Life Sciences, Engineering, or a related technical discipline required.12+ years' experience in Medical Device quality system management * Strong understanding of Quality System regulations and standards, including ISO 13485, FDA 21 CFR 820, and IVDR * Experience/knowledge of Supplier Quality Management Processes, auditing, Change Management, Root Cause Analyses, Corrective/Preventive Actions * Experience/knowledge with distribution processes, logistics and supply chain operations * Proven ability to lead and develop high-performing teams and build future technical and people leaders. * Demonstrated success driving Quality and Compliance initiatives that align with business strategy and regulatory expectations. * Excellent collaboration, influence, and communication skills across functional and organizational boundaries. * Strong analytical and problem-solving skills, with experience using data to drive decision-making and improvement. * Experience leading in a matrixed, global organization and managing competing priorities effectively. * Commitment to scientific integrity, compliance excellence, and continuous improvement Preferred: * Desirable certifications include ASQ -CQA, ASQ-CQE, ASQ-SWQE, ASQ-CQM, * Advanced degree (MS, PhD, MBA, or equivalent) in a relevant discipline. * Experience implementing or optimizing global Quality Management Systems (QMS) and digital tools. * Lean Six Sigma, PMP, or similar certification demonstrating process improvement expertise. Internal: Operations, Supply Chain, R&D, Commercial, Regulatory Affairs, and other Quality & Compliance teams globally and regionally External: Suppliers/External Manufacturers: In line with established Quality Agreements ensure partnership with External Partner sites to monitor and improve quality performance The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment. At QuidelOrtho, our culture is shaped by four core behaviors that guide how we collaborate, make decisions, and support each other and those we serve. The ideal candidate will exhibit these behaviors, as we believe they're essential to how we thrive as a team and achieve meaningful impact: * Thrive Together - Collaborate intentionally, grow as a team * Make It Happen - Focus on priorities, embrace continuous improvement * Commit to Service - Cultivate a service mindset * Embrace Inclusion - Be open and authentic, welcome diverse perspectives Salary range for this position takes into account a wide range of factors including: education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. Salary range for this position is $155,000 to $249,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-SP1

At Henderson, we're about more than just buildings We're about the people, experiences, and longevity of a building. We're a company of problem-solvers and innovators known for our technical excellence and ability to provide come up with out-of-the-box solutions when it comes to design and construction. We love the process of bringing buildings to life - and keeping them in shape long after the doors open. As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities. It's What We Do We provide total building system design and construction services across multiple high-growth markets throughout the country for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, and venue. It's How We're Different We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We've always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential - both as professionals and individuals. Together, we provide dream up innovative solutions for our clients industry-wide problems, design and construct spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: ___ Henderson Engineers is looking to hire a Senior Mechanical Engineering Manager to join their Community Sector. A Senior Engineering Manager is a senior technical leader with broad responsibilities related to the health, growth and performance of engineers within a sector. They are responsible for leading a team of engineers, driving technical excellence and operational efficiency through discipline-specific operational oversight, people development and strategic resource management to ensure the organization consistently delivers high-quality work while supporting the professional growth of its technical staff. They maintain a strong technical presence while guiding staff to execute the technical vision and strategy of the sector. Required Qualifications: • Bachelor's degree in relevant field of engineering (e.g., mechanical, electrical, fire protection, or architectural) preferred. High School Diploma or General Education Degree (GED) required., • Minimum 15 years of relevant progressive experience required., • Minimum of 3 years in a leadership or management role required., • Expert knowledge and proficiency in engineering design, A&E industry, codes, design guides and standards relating to a broad range of practices, projects and/or program types required., • Proficient knowledge and understanding of earned value, contracts and construction processes and methods required., • Working knowledge of current and industry specific tools and software required, including BIM modeling, markup and annotation, workflow and task management applications., • High emotional intelligence and ability to lead with empathy and clarity, navigate performance conversations constructively and support team members through challenge and change., • High technical aptitude with ability to learn, understand, and utilize various systems and processes. Experience and comfortability with training others on systems and processes., • Proven track record of developing high-performing teams, aligning them with organizational goals, and fostering cross-discipline collaboration., • Proven track record of serving as a connector between teams, leadership and business functions, translating vision into action and culture into practice., • Experience in championing the growth of others through mentorship, coaching and cultivating a pipeline of future leaders., • Effective verbal and written communication skills with the ability to communicate with designers at all levels in a clear and concise manner., • Effective critical thinking and problem-solving skills., • Team oriented and willingness and ability to function in a highly collaborative environment, in group projects and leading less experienced designers. Ability to work independently as needed., • Adapts to changing work environments, priorities and organizational needs., • Ability to prioritize, execute and/or direct multiple tasks in a dynamic environment., • Ability to give and receive constructive feedback and adjust to coaching., • Must be a self-starter, proactive and willing to teach, manage and/or help others as needed., • Must be trustworthy and capable of handling sensitive information. Preferred Qualifications: • Professional Engineering (PE) license preferred., • Additional certifications aligning with the relevant technical field (e.g., BEMP, CPD, CDP, NICET, RCDD, etc.), • preferred., • Sustainability certifications (e.g., CDP, LEED, WELL, etc.) preferred., • Performance as an Engineer of Record (EOR) preferred. Essential Job Functions & Responsibilities: Team Leadership & Development: • Leads the coaching culture across a team of technical staff through goal setting and alignment with organizational goals, measuring progress and ensuring succession planning, leadership development and technical mentorship are scalable within the sector., • Builds strong leadership teams and supports engagement across multiple levels within a sector., • Oversees performance management processes for their staff, sets expectations for Engineering Managers, monitors sector-wide performance trends and adjusts plans with business workload., • Proactively collaborates with sector leadership on business planning, team capacity, forecasted needs and cross-sector alignment to ensure an effective staffing strategy., • Cultivates psychological safety and inclusion and leads through trust and high-impact relationships., • Ensures discipline-specific communication reaches the sector and translates strategy into clear expectations for Engineering Managers and their teams., • Acts as a career coach, providing performance feedback and guidance on skills progression and career development, particularly for engineers advancing to more senior roles., • Practices effective employee relations and personnel management for the discipline., • Manages the application of quality strategies for the discipline and ensures quality standards are met., • Manages the application of quality assurance tools, processes, databases, priorities and industry best practices for the discipline., • Drives the application of quality initiatives to enhance engineering processes, optimize production and improve how we work., • Champions a culture of continuous improvement, implementing best practices and adopting developing technologies to drive operational excellence., • Works with sector leadership on resource allocation and assigning appropriate staff to project scopes as needed., • Proactively monitors and tracks earned value generation for the discipline through engagement with design staff, project managers and design leads on projects. Recommends tools and efficiencies for accurate data monitoring and reporting., • Ensures that the feedback loop on engineering initiatives, project staffing, and KPIs are functioning smoothly., • Serves as a consultant on interviews for technical production staff within the sector., • Works closely with engineering leadership to ensure the team adheres to technical processes and standards. Supports technical problem solving where necessary. (where applicable): • Consistently performs to a higher standard of industry-wide expectations associated with carrying a PE license and being enabled as an Engineer of Record (EOR), including making reasonable engineering decisions and delivering the highest quality of work and accountability to projects. We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy. Culture • Flexible Work Hours (Because we all need to balance work and life.), • Casual Dress Code (Be yourself, please.), • Paid Volunteer Time (We literally pay you to volunteer.), • Paid Parental Leave (Because we know both parents deserve to be there for a new child.), • Health and Wellness Initiatives (Get Fit and Stay Fit.), • Receptive and Forward-Thinking Leadership (Our doors are always open.), • Clear Career Path Options (We want you to excel.) Benefits • Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.), • Employee Stock Ownership Plan (Yes, our employees are the owners.), • Paid Training for Professional Development (We'll pay for the time you take getting better at what you do.), • Performance Bonuses (When you do well, we reward you for your work.), • Comprehensive and Extensive Insurance (We've got you covered.), • Paid Term Life and Disability (We've got your family covered, too.), • Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.), • Paid Time Off and Sick Time off (Take a break. You deserve it!), • Financial Wellness & Coaching Program (Financial security makes you a happier team member.) More information can be found here - ___. Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program. Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment. All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment. To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails. NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT Henderson representatives conduct all email communications exclusively through a company email address that ends with @. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website's careers page.

Summary of Job Support eligibility and benefits configuration and deployment, including collaboration with pharmacy benefits manager (PBM) and Cognizant, formulary teams, for configuration. Responsible for Quality Assurance and Testing for operations and implementations. Coordinate and manage the pharmacy plan/ benefit design implementation process in partnership with PBM to ensure the accuracy and timeliness of members' pharmacy benefit administration for superior member experience. Responsibilities • Maintain in-depth understanding of and ability to create and maintain plan/benefit design rules and limitations to include: Adjudication rules, Clinical rules, Payment rules, and Plan/group management., • Partner with Sales and Product teams, assist in developing pharmacy benefit plan designs, meeting client requests, Health Plan strategic/ business parameters and all regulatory and other oversight agencies' requirements., • Responsible for creating and maintaining plan/benefit design documentation to support internal and external requirements, • Lead communication and coordination between Health Plan and PBM for receipt of required information for claims adjudication system set up, reporting and claim adjudication process., • Assess all requests for new/ changes to plan benefit information to ensure compatibility with PBM claim adjudication logic., • Submit accurate and complete requests to the PBM for new and changing benefit plan designs., • Test pharmacy benefit plan designs for accuracy and alignment with business requirements., • Serve as liaison to PBM to troubleshoot and resolve benefit-related questions/ issues, researching plan/benefit design options and requirements., • Participate in PBM implementation meetings as required., • Review and approve PBM benefit set up requirements., • Perform claim testing to ensure accurate claim adjudication., • Work with the pharmacy clinical team to implement formulary updates in the claim adjudication system., • Participate in the research and resolution of claims adjudication-related discrepancies, errors, and problems., • Acts as a resource to operational areas in support of the pharmacy claims adjudication process and responding to issues related to plan/ benefit design., • Conduct quarterly audits of pharmacy benefit configurations to ensure alignment with plan design, regulatory requirements, and accurate claim adjudication across all lines of business., • Recommend streamlined work processes and systems that impact plan/ benefit design to create efficiency and quality outcomes., • Maintain acceptable and appropriate quality levels and production SLA response time., • Bachelor's degree., • Pharmacy Technician Certification (Required), • Additional years of related experience may be considered in lieu of degree (Required), • Ability to perform in office environment with extended periods of sitting, using telephone, and viewing computer screens (Required), • Ability to prioritize tasks daily and trouble shoot urgent customer issues to successful completion (Required), • Advanced knowledge of MS Office - Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc. (Required), • Exceptional problem solving, analytical, interpersonal and communication skills to resolve issues within Operations (Required), • Professionally skilled in verbal and written communication (Required), • Meticulous organization skills, with the ability to multi-task, and ability to make sound decisions in a timely and independent manner (Required) Additional Information, • Requisition ID: 1000003022, • Hiring Range: $56,160-$99,360

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Teladoc Health Inc. seeks Manager, DevOps Engineering (Multiple Openings) at its facility located at 155 E 44th Street, 17th Floor, New York, NY 10017. JOB DESCRIPTION: Work with engineering development leadership to build shared cloud infrastructure and application services that meet the requirements and needs of the commercial platform and application teams. Ensure services are designed with 24/7 availability and operational maturity. Lead, manage and inspire a team of DevOps engineers. Build and maintain a highly effective release management system. Assign and monitor the work of technical personnel, ensuring that application infrastructure development and deployment is done in the best possible way, and implement quality control and review systems throughout the development and deployment processes. Conduct periodic reviews with key stakeholders. Identify, evaluate, and execute preventive measures to minimize/avoid impact to the customer's experience. Analyze and review application performance against the Technical Operations SLA. Work with cross-functional business teams to understand requirements and other performance SLAs. Collaborate with Product and Customer Support teams to plan and deploy product releases. Implement proactive monitoring, alerting, trend analysis and self-healing systems. Initiate and drive service improvement plans, collaborating with our SRE and NOC teams. Manage analysis and approval of new code through security and performance gates that the position will design and develop for feature-complete software. Be an advocate for security and performance standards in the organization. Manage operational aspect of production and development servers including developing, training in, and validating compliance with procedures and checklists related to disk space usage, monitoring solutions, deployment, conventions, access to the production and development sources, source control access and usage, performance monitoring, code modifications validation, scheduling, and more. Responsible for the team's adherence to ITIL and other audited regulatory compliance (HiTrust, FedRAMP) programs. Update management in case of critical incidents and act as a point of contact for other related communications. Work within IT and Technical Operations, business stakeholders and with vendors, to successfully identify, prioritize, and resolve issues and provide subject matter expertise for enhancements, developments, operational improvements to the website applications that Teladoc Health relies on. Ensure system technical specifications, process, procedures, runbooks, SOPs, and infrastructure requirements definitions based on conceptual design are maintained and high-quality for all technical and non-technical deliverables to a wider organizational audience and for T3-4 level support of production workloads. Ensure the development of our SaaS public and private cloud infrastructure is conducted in cost conscious ways, using "infrastructure as code" and automated environment provisioning tools and techniques. Participate in the full software and infrastructure development life cycle process including requirements analysis and design implementation. Consult with the Product Management team to prototype, refine, test, and ship products to meet business needs. Consult and participate in implementation of new customer features, products, and utilities. Identify and evaluate new technologies for implementation. Analyze user needs to determine technical requirements. Collaborate with the Operational, Development and Architectural teams to ensure operational maturity requirements (reliability, availability, scalability, observability, performance, capacity etc.) are met, and recommend operational improvements to them. Ensure internally developed and externally acquired custom off the shelf solutions are appropriately instrumented and monitored via the Teladoc monitoring standards. Perform managerial work to accomplish tasks and projects within defined timelines and in a professional manner in alignment with active standards. 100% Telecommuting. The role supervises 9 individuals. REQUIREMENTS: This position requires a bachelor's degree, or foreign equivalent in Computer Engineering, Electrical Engineering or a related field. Plus 8 years of experience as a Technology Lead, Azure Infrastructure Consultant, Microsoft Build Master, Lead Engineer, or other occupation involving Software within the Service (SaaS) industry. Additionally, the applicant must have professional experience with: (1) Version management and ticketing systems such as Git and Jira; (2) Deploying, operating and troubleshooting web application software on Unix/Linux systems; (3) Continuous integration, testing and deployment with tools such as Jenkins, Azure DevOps, Bamboo CI, etc.; (4) Working with large scale infrastructure in AWS or Azure public cloud; (5) Designing systems with high availability and disaster recovery; (6) Monitoring, metrics and visualization tools such as New Relic, Sensu, Nagios, etc.; and (7) Unix/Linux system administration and troubleshooting. Alternatively, the employer will accept a Master's degree, or foreign equivalent in Computer Engineering, Electrical Engineering or a related field. Plus 6 years of experience as a Technology Lead, Azure Infrastructure Consultant, Microsoft Build Master, Lead Engineer, or other occupation involving Software within the Service (SaaS) industry. Additionally, the applicant must have professional experience with: (1) Version management and ticketing systems such as Git and Jira; (2) Deploying, operating and troubleshooting web application software on Unix/Linux systems; (3) Continuous integration, testing and deployment with tools such as Jenkins, Azure DevOps, Bamboo CI, etc.; (4) Working with large scale infrastructure in AWS or Azure public cloud; (5) Designing systems with high availability and disaster recovery; (6) Monitoring, metrics and visualization tools such as New Relic, Sensu, Nagios, etc.; and (7) Unix/Linux system administration and troubleshooting. RATE OF PAY: $261,248.00 - $261,248.00 per year Applicants who are interested in this position should apply by emailing resume to ___. Reference Job Code: 9647745_2026 or via ___ and search for Manager, DevOps Engineering. We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? * Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our ___. * Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. * Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. * Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. * Enjoy an inclusive ___ centered around you and your family, with tailored programs that address your unique needs. * Explore ___ with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on ___. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available ___.

Thank you for considering Progyny! Progyny is seeking a Member Services intern to act as a project manager who will support the contact center transformation by managing timelines, coordinating cross-functional team meetings, and ensuring deadlines are met for key initiatives. This role will help streamline operations, track progress, and drive efficiency while allowing me to focus on strategic oversight. Progyny's internship program offers undergraduate and graduate students the chance to gain valuable corporate work experience while contributing to meaningful projects that benefit the company. The internship program runs year-round based on the needs of each department, with a dedicated summer program beginning June 2nd 2026. Summer interns will be required to present to senior leadership on project(s) that they have completed during their time with Progyny. The internship program will align the intern to a specific business leader to execute on a specific project plan. This is a paid internship with a hybrid schedule, requiring interns to work in the office on Tuesdays, Wednesdays, and Thursdays. Remote positions may also be available. What you'll do... * Project Coordination - Assist in managing project timelines, deliverables, and dependencies to ensure the smooth execution of transformation initiatives. * Stakeholder Collaboration - Facilitate communication between internal teams, vendors, and key stakeholders to align expectations and drive progress. * Process Documentation - Develop and maintain process maps, SOPs, PowerPoint Presentations and project reports to track improvements and standardize workflows. * Performance Analytics - Gather and analyze key performance metrics to assess the impact of transformation efforts and identify areas for improvement. * For each project assigned you will have a project plan, and all the appropriate documentation completed. * For each project the meeting and updates are completed timely * By the end of the summer, you should be able to run a good portion of a project on your own. About you... * Must be enrolled in an undergraduate or graduate program- graduate program preferred * Strong Microsoft Office (PowerPoint, Excel, Word) skills and ability to efficiently work with large volumes of data and pivot tables. * Organized and methodical with strong attention to detail. * Comfortable collaborating with and presenting to executives. * Demonstrated ability to be adaptive and inquisitive; natural problem solver. * Prefers to work independently with clear initial guidance/requests leveraging cross functional resources and teams. * Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

Dir, Epidemiology Pipeline (TA-Oncology) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities JOIN OUR TALENT NETWORK. This position is part of an ongoing talent pipeline; while there is no immediate opening, qualified candidates will be considered as opportunities become available. *Looking for SME in Oncology Clinical Trials-Serves as a scientific resource for RWLP management, Company senior management, and other Functions within Company providing expertise in multiple scientific areas. *Works hand-in-hand with RWLP management, business development, and operations personnel to develop and win global business opportunities; helps to lead the development and delivery of project proposals, bid defenses, and represents capabilities presentations. *Provides overall scientific oversight of selected projects, responsible for meeting or exceeding customer expectations for timelines, budgets, quality, and overall satisfaction. *Coordinates with the project manager to oversee the scientific aspects of study start-up and ongoing study management. Leads the development of and/or peer-review essential study documents including the protocol, case report forms, statistical analysis plan, study management plans, and interim/final study reports. Facilitates scientific advisory boards for safety studies and produces scientific reports/manuscripts/abstracts/presentations. *Maintains a strong working understanding of clinical and epidemiological practice guidelines, clinical research models, protocol designs, real-world research development trends, and regulatory expectations and develops trainings for RWLP/Company organization to enhance their familiarization of epidemiologic study designs and applicable guidelines. *Responsible for the continued building of organizational capacity, improvement of scientific and operational processes and methodologies for non-traditional site management tasks (i.e., remote or central monitoring approaches, minimized regulatory document collection, etc.), integrated RWLP technology solutions including secondary database resources, and RWLP Standard Operating Procedures (SOP) development and maintenance. *Works collaboratively across the organization to help develop business opportunities in the area of post marketing safety commitments and/or risk management; develops and recommends techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices. *Works to develop collegial relationships with sponsors, thought-leaders and clinical investigators. *Develops abstracts, provides podium presentations, and leads authorship of articles, manuscripts, etc. in industry and peer-reviewed journals to promote Company services. Requirements: *SME in Oncology Clinical Trials *Requires graduate degree in Epidemiology, Statistics, or Public Health; (Masters; Preferred Doctorate); *Requires in-depth knowledge of and experience with a variety of study designs; familiarity with post-marketing and late phase study designs as well as relevant guidelines preferred; *Requires basic knowledge of statistical programming language(s) (e.g., SAS, R, Python); *Excellent communication, presentation, both written and spoken; *Strong personal communication and team-oriented skills; *Demonstrated leadership and technical skills. We are always excited to connect with great talent. This posting is intended for a [possible] upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary: • Facilitate Operations training programs; evaluate and maintain those programs to ensure they are current and effective., • Responsible for multiple training topics such as: Products; Guidelines, polices & procedures; and Systems utilized by operations staff. Responsibilities: • Facilitate delivery (in-person and virtual) of product, process, and systems courses across all areas as business needs dictate for new hire, upskilling or refreshers; with class sizes varying from individual to large groups (up to 20)., • Deliver content, leverage engagement, use deeper questioning and effective classroom management techniques., • Observe learners and provide constructive feedback., • View topic assessment data and adjust training real-time as necessary., • Support Learning Lab activities, assisting with questions and encouraging learners to find answers themselves., • Leverage class feedback and from manager observations to identify areas for improvement., • Work with stakeholders, SMEs, and others to design and develop training material to ensure accuracy; and to ensure delivery reflects best practices to support the overall current training requirements as well as changes that need to be incorporated., • Lead the design, development, and delivery of targeted training courses for specific business functionalities, • Determine new training opportunities to increase understanding of business processes, • Obtain and interpret feedback of results to determine if training was effective, and to identify opportunities to improve materials, coursework, and assessments, • Perform research to maintain awareness of best practices, and to locate articles, courses, etc., • Maintain mastery level of understanding of all Enterprise products, systems, and policies & procedures required for the operations areas - and seek opportunities for deeper knowledge., • Develop resources to assist training department to strengthen training tools., • Participate in activities that look at new processes, systems, etc. to support corporate initiatives with an eye towards identifying opportunities to improve processes for the enterprise, • Evaluate training's impact and results in the business units and in training; reports findings and make a significant contribution to planning and other core processes, • Perform all other duties as assigned. Qualifications Education, Training, Licenses, Certifications • Bachelor's Degree required; additional years of related experience/specialize training may be considered in lieu of educational requirements Relevant Work Experience, Knowledge, Skills, and Abilities • 3 - 5+ years' relevant, professional work experience required, • Some experience developing e-Learning modules using tools such as Articulate Storyline, Rise, Camtasia, or Captivate required, • Some knowledge of instructional design models such as ADDIE or Agile required, • Proven experience in various types of training: hands-on, virtual, classroom, and large audience settings required, • Proven ability to design, develop, and deliver effective training materials, processes, and sessions required, • Knowledge of adult learning theory required, • Excellent communication skills (verbal, written, presentation, interpersonal/relationship building) required, • Excellent organizational, decision-making, problem identification and resolution, and time management skills required, • Strong knowledge of customer service/contact center day-to-day operations and strong service system knowledge preferred, • Very strong customer service orientation and commitment to quality, responsibility, high work standards, and initiatives required, • Proficiency with MS Office (Word, Excel, Powerpoint, Outlook) required, • Growth oriented, self-motivated, innovative, and flexible required, • Ability to follow instructions, procedures, and assignments accurately within a set time frame and to function under stressful situations, in a calm and rational manner required, • Ability to work effectively with wide range of audiences under training project and ad hoc conditions., • Ability to travel as needed. Additional Information, • Requisition ID: 1000003129, • Hiring Range: $56,160-$99,360

About Child Mind Institute We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments. Position Details: As part of the Center for Data Analytics, Innovation, and Rigor team, you will report to Technical Project Manager, you will lead the implementation and validation of evaluation frameworks for assessing both AI systems in clinical and mental health research contexts, and the symptoms of their users. You will own the distillation of clinical definitions into evaluation rubrics, combining applied clinical science with evaluation operations to ensure that rubrics are clinically grounded and operationally scalable. You will work closely with both the clinical and data science teams, ensuring knowledge is effectively operationalized to the satisfaction of both specializations. Supervising a small team of data science and software professionals, you will establish reliability standards, oversee the design of metrics for use in multi-rater evaluation systems, and ensure scientific rigor through quality assurance, versioning, and comprehensive documentation. This is a full-time, exempt position. A hybrid schedule will be required for employees based in the New York Tri-State area or California Bay Area, with a minimum of four (4) days per week in the office, on a schedule determined by your supervisor. Remote positions will be considered for candidates located outside of these regions . The in-office requirement and schedule are subject to change based on the needs of the program and the organization. Please note: We are not currently able to employ individuals residing in Ohio, North Dakota, Washington, or Wyoming. You Will: • Translate clinical symptom evaluations and manualized therapeutic protocols into reliable, consistent, precise, and scorable evaluation criteria., • Design and implement metadata standards and protocols for multi-rater clinical evaluation systems, enabling crowd-sourced ratings from diverse clinical experts., • Set reliability standards and adjudication logic for resolving disagreements among clinical annotators, ensuring consistency across large-scale annotation efforts., • Establish and enforce quality assurance processes, versioning systems, and comprehensive documentation for all evaluation rubrics and measurement frameworks., • Contribute to scientific publications, white papers, and technical documentation of measurement methodologies and validation studies., • Collaborate with clinical leadership to ensure evaluation criteria accurately reflects clinical best practices, safety standards, and clinician feedback., • Supervise and mentor a small team of data analysts and engineers, providing guidance on evaluation methodologies, statistical analysis, and rubric implementation., • Collaborate with other technical project stakeholders, to ensure that technical definitions and requirements of all curated rubrics and resources are being met. You Have: • PhD, PsyD, MD, or equivalent experience in measurement science, psychometrics, biostatistics, clinical psychology, epidemiology, or related field, • 8+ years of applied evaluation experience in clinical research, health outcomes research, or psychometric assessment, • 5+ years of experience with patient evaluation, clinical rating scales, or performance assessment frameworks, • 5+ years of experience in at least one scientific programming language (e.g., Python/R, Matlab) and related toolboxes or frameworks (e.g., Tidyverse, Scipy, Sklearn, Polars, Pytorch) is required. Experience can be concurrent with education., • 5+ years of experience with applied statistics, including reliability analysis, classical test theory, item response theory, or factor analysis., • Demonstrated leadership of multi-rater or benchmark systems. #LI-hybrid #LI-remote Our Benefits Our great compensation package and benefits include medical insurance, 401(k), paid parental leave, dependent care, flexible work schedules, discounted tickets and entertainment perks programs. For more information about our benefits, please visit our ___. Pay Range The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting. EEO Disclaimer Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants for employment, regardless of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship status, marital status, military or veteran status, physical or mental disability, genetic information, medical condition, or any other characteristic protected by applicable federal, state, or local laws. In compliance with California law, we also prohibit discrimination based on reproductive health decision-making, status as a victim of domestic violence, sexual assault, or stalking, or any other category protected by the California Fair Employment and Housing Act (FEHA). In New York, we extend this prohibition to include status as a victim of domestic violence, familial status, or any other characteristic protected by the New York State Human Rights Law (NYSHRL). Child Mind Institute is dedicated to ensuring accessibility and reasonable accommodations for individuals with disabilities or medical conditions. If you require an accommodation to participate in the application process or perform your job, please contact our HR Department at ___ This policy applies to all aspects of employment, including recruitment, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. The Patient Services Program Manager PSPM within Eisai Market Access will oversee day-to-day program operations of Eisai patient support programs to assure quality and business rules compliance. This role will work to identify continuous improvement opportunities and escalate as appropriate. The PSPM will be responsible for building internal processes and documentation to assure successful program oversight. The PSPM will conduct routine call monitoring and review of external vendors. The PSPM will build budget requirements/proposals and track program operational costs and FTEs. The PSPM will partner with the field-based access and reimbursement team to resolve patient/provider issues. This role will be a part of the strategy/program development process by sharing feedback and ideas. This position will work cross-functionally with applicable Eisai stakeholders to include other Market Access teams, Compliance, Legal, Training and Internal Audit. Responsibilities: • Support definition of access & reimbursement strategy for assigned marketed product in Neurology., • Assist in monitoring of assigned program operations including compliance, and quality auditing., • Support implementation of training initiatives and other learning opportunities targeted to each product's current reimbursement environment and patient assistance needs., • Support maintenance of comprehensive dashboard reports and business reviews as directed., • Maintain and share accurate and compliant information (e.g., Coverage, Coding, and Payment across Medicare, Medicare Part D, Commercial Payors) to cross-functional stakeholders, as directed., • Oversee delivery by external vendors supporting patient services programs., • Engage with external partners (e.g., reimbursement support vendors, PAP distribution vendors, Medicare/Medicaid policy development stakeholders, reimbursement and PAP experts, healthcare professionals, payers) to track external landscape impacting patient services strategy, as directed., • Support and facilitate CRC submission of new materials and on-going review and re-submission of expiring materials. Qualifications: • Bachelor's degree in related field (Master's preferred) with 5+ years of relevant experience in pharma/biotech industry., • Experience in pharma reimbursement including US reimbursement system in any of the major payer segments (Medicare, Medicaid, Federal, Managed Care); related or additional experience in pharmaceutical sales and/or marketing is preferred., • Experience supporting key compliance areas related to the provision of reimbursement support services., • Experience managing vendors/providers., • Experience with end-to-end technology sourcing to pay process., • Proven performance in earlier role., • The ability to travel approximately 10-12% to meetings, vendors, training, etc. Skills:Communication & Cross-functional Influence, Critical Thinking & Business Agility, Industry & Regulatory (Market Access), Mentoring/ People Development, Patient Services Strategy, Project Management Eisai Salary Transparency Language: The annual base salary range for the Patient Services Program Manager is from :$91,500-$120,100 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Dir, Epidemiology Pipeline (TA - Virology) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities JOIN OUR TALENT NETWORK. This position is part of an ongoing talent pipeline; while there is no immediate opening, qualified candidates will be considered as opportunities become available. *Looking for SME in Virology Clinical Trials-Serves as a scientific resource for RWLP management, Company senior management, and other Functions within Company providing expertise in multiple scientific areas. *Works hand-in-hand with RWLP management, business development, and operations personnel to develop and win global business opportunities; helps to lead the development and delivery of project proposals, bid defenses, and represents capabilities presentations. *Provides overall scientific oversight of selected projects, responsible for meeting or exceeding customer expectations for timelines, budgets, quality, and overall satisfaction. *Coordinates with the project manager to oversee the scientific aspects of study start-up and ongoing study management. Leads the development of and/or peer-review essential study documents including the protocol, case report forms, statistical analysis plan, study management plans, and interim/final study reports. Facilitates scientific advisory boards for safety studies and produces scientific reports/manuscripts/abstracts/presentations. *Maintains a strong working understanding of clinical and epidemiological practice guidelines, clinical research models, protocol designs, real-world research development trends, and regulatory expectations and develops trainings for RWLP/Company organization to enhance their familiarization of epidemiologic study designs and applicable guidelines. *Responsible for the continued building of organizational capacity, improvement of scientific and operational processes and methodologies for non-traditional site management tasks (i.e., remote or central monitoring approaches, minimized regulatory document collection, etc.), integrated RWLP technology solutions including secondary database resources, and RWLP Standard Operating Procedures (SOP) development and maintenance. *Works collaboratively across the organization to help develop business opportunities in the area of post marketing safety commitments and/or risk management; develops and recommends techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices. *Works to develop collegial relationships with sponsors, thought-leaders and clinical investigators. *Develops abstracts, provides podium presentations, and leads authorship of articles, manuscripts, etc. in industry and peer-reviewed journals to promote Company services. Requirements: *SME in Virology Clinical Trials *Requires graduate degree in Epidemiology, Statistics, or Public Health; (Masters; Preferred Doctorate); *Requires in-depth knowledge of and experience with a variety of study designs; familiarity with post-marketing and late phase study designs as well as relevant guidelines preferred; *Requires basic knowledge of statistical programming language(s) (e.g., SAS, R, Python); *Excellent communication, presentation, both written and spoken; *Strong personal communication and team-oriented skills; *Demonstrated leadership and technical skills. We are always excited to connect with great talent. This posting is intended for a [possible] upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Dir, Epidemiology Pipeline (TA-Immunology) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities JOIN OUR TALENT NETWORK. This position is part of an ongoing talent pipeline; while there is no immediate opening, qualified candidates will be considered as opportunities become available. *Looking for SME in Immunology Clinical Trials-Serves as a scientific resource for RWLP management, Company senior management, and other Functions within Company providing expertise in multiple scientific areas. *Works hand-in-hand with RWLP management, business development, and operations personnel to develop and win global business opportunities; helps to lead the development and delivery of project proposals, bid defenses, and represents capabilities presentations. *Provides overall scientific oversight of selected projects, responsible for meeting or exceeding customer expectations for timelines, budgets, quality, and overall satisfaction. *Coordinates with the project manager to oversee the scientific aspects of study start-up and ongoing study management. Leads the development of and/or peer-review essential study documents including the protocol, case report forms, statistical analysis plan, study management plans, and interim/final study reports. Facilitates scientific advisory boards for safety studies and produces scientific reports/manuscripts/abstracts/presentations. *Maintains a strong working understanding of clinical and epidemiological practice guidelines, clinical research models, protocol designs, real-world research development trends, and regulatory expectations and develops trainings for RWLP/Company organization to enhance their familiarization of epidemiologic study designs and applicable guidelines. *Responsible for the continued building of organizational capacity, improvement of scientific and operational processes and methodologies for non-traditional site management tasks (i.e., remote or central monitoring approaches, minimized regulatory document collection, etc.), integrated RWLP technology solutions including secondary database resources, and RWLP Standard Operating Procedures (SOP) development and maintenance. *Works collaboratively across the organization to help develop business opportunities in the area of post marketing safety commitments and/or risk management; develops and recommends techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices. *Works to develop collegial relationships with sponsors, thought-leaders and clinical investigators. *Develops abstracts, provides podium presentations, and leads authorship of articles, manuscripts, etc. in industry and peer-reviewed journals to promote Company services. Requirements: *SME in Immunology Clinical Trials *Requires graduate degree in Epidemiology, Statistics, or Public Health; (Masters; Preferred Doctorate); *Requires in-depth knowledge of and experience with a variety of study designs; familiarity with post-marketing and late phase study designs as well as relevant guidelines preferred; *Requires basic knowledge of statistical programming language(s) (e.g., SAS, R, Python); *Excellent communication, presentation, both written and spoken; *Strong personal communication and team-oriented skills; *Demonstrated leadership and technical skills. We are always excited to connect with great talent. This posting is intended for a [possible] upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary of Position • Perform clinical reviews within the Medical Management Operations Concurrent Review utilization management department., • Ensure accurate administration of benefits, execution of clinical policy and timely access to appropriate levels of care. Principal Accountabilities • Under the direction of the leader, is responsible for the execution of efficient departmental processes designed to manage inpatient utilization within the benefit plan., • Act as the clinical coordinator collaborating with members and facilities to evaluate member needs within the inpatient setting., • Establish and maintain active working relationships with assigned facility care managers/utilization management departments to facilitate appropriate clinical reviews and patient care., • Enter and maintain documentation in the TPH platform meeting defined timeframes and performance standards., • Communicate authorization decisions and important benefit information to providers and members in accordance with applicable federal and state regulations, and NCQA and business standards., • Review and investigate member and provider requests to determine appropriate utilization of benefits and/or claim adjudication., • Research evidence-based guidelines, medical protocols, provider networks, and on-line resources in making coverage determinations and recommendations., • Prepare and present clinical case summaries in routine inpatient rounds., • Maintain an understanding of utilization management, program objectives and design, implementation, management, monitoring, and reporting., • Identify quality, cost and efficiency trends and provide solution recommendations to Supervisor/Manager., • Actively participate on assigned committees., • Perform other related projects and duties as assigned. Qualifications Education, Training, Licenses, Certifications • Associate's degree or bachelor's degree in nursing., • Valid RN License without restriction., • May require a CME accreditation in specific specialties., • Certification in utilization or care management preferred Relevant Work Experience, Knowledge, Skills, and Abilities • 4 - 6+ years of Nursing experience., • Case and/or utilization management/care coordination and managed care experience., • Strong communication skills (verbal, written, presentation, interpersonal) with all types/levels of audience., • Organizing and prioritizing skills, and strong attention to detail., • Trained in the use of Motivational Interviewing techniques., • Experience working in physician practice and/or with electronic medical records., • Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.)., • Proficiency with the use of mobile technology (Smartphone, wireless laptop, etc.). Additional Information, • Requisition ID: 1000002996, • Hiring Range: $68,040-$118,800

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK: Manager - Epic Technology Services (Environment & Release Management) As Manager - Epic Technology Services (Environment & Release Management), you'll lead the planning and coordination of Epic software releases across MSK's Epic environment landscape. This includes oversight of quarterly Epic upgrades, Service Updates (SUs), and Release Authorizations (RAs) to ensure all release cycles are executed predictably, securely, and in full alignment with MSK operational and compliance requirements. This role requires strong collaboration across Epic Technology Services, Epic Hosting, application teams, Infrastructure, IAM, Security, Integration, Endpoint Services, Field Services, Virtualization, and Business Continuity teams. The ideal candidate has deep experience supporting Epic environments and managing upgrade project/cutover plans. Role Overview Epic Release Coordination * Provide oversight of the Epic software lifecycle, including Service Updates (SUs), quarterly upgrades, and environment planning strategy. * Manage and coordinate MSK's quarterly Epic upgrades, updates, and Release Authorizations (RAs) - including planning, readiness, cutover oversight, post-deployment validation, and any emergency or regulatory releases. * Experience with Epic Software build tracking, change management, and Data Courier and Content Management processes. * Facilitate Epic upgrade meetings and Staying Current Captains meetings to ensure cross-team alignment. * Manage upgrade project plans and cutover plans, ensuring alignment with Epic Hosting, Infrastructure, and Application teams. * Lead MSK's Epic release/upgrade meetings, maintaining clear timelines, dependencies, and communication plans. * System analyst or equivalent experience with implementation or operational support of Epic Software, or other IT enterprise EHR systems preferred. * Epic experience with Epic's User Web, Nova, Sherlock, and Release Authorization processes preferred. Release Planning, Readiness & Communication * Oversee Nova notes management and assignment, ensuring timely review and action by responsible teams. * Maintain release readiness frameworks: cutover playbooks, readiness checklists, rollback procedures, risk assessments, approvals, and decision logs. * Communicate release scope, timelines, risks, and impacts to Epic teams, operational groups, and leadership. * Collaborate with Training, Communications, and Clinical Operations to ensure end user readiness. Testing Support & Quality Assurance * Work with MSK's testing and QA teams to ensure testing is completed according to established timelines and deliverables. * Monitor testing progress and escalate blockers or risks. * Ensure testing teams receive environment readiness updates, release notes, and technical details required for validation. * Review testing summaries and readiness artifacts to support go/no-go decisions. Environment & Deployment Alignment * Ensure MSK Epic system integrity through strong knowledge of Epic system architecture (e.g., Chronicles, Interconnect, Hyperspace, web services). * Maintain understanding of MSK's Epic integrations, including Rhapsody, HL7, web APIs, and third-party systems. * Oversee MSK's environment refresh strategy, including planning, sequencing, prerequisites, and communication. * Collaborate with Epic Hosting, Infrastructure, DBA, IAM, Security, and Integration teams to ensure environment synchronization and technical readiness. * Provide oversight of MFA and other technical configurations related to Epic access, workflows, and deployment activities. * Ensure MSK follows security best practices across environment and release operations. * Oversee Disaster Recovery (DR) testing in partnership with Business Continuity teams. * Partner with Endpoint Services to ensure Epic-connected endpoints meet OS and patching standards. * Collaborate with Field Services and application teams to ensure Business Continuity Access (BCA) workstations remain updated and operationally ready. * Work closely with the Virtualization team to support Epic Hyperdrive delivered via Citrix, ensuring performance, readiness, and environment alignment. * Support deployments across non-production and production Epic environments. Operational Oversight, Documentation & Audit * Review and coordinate follow-up actions for Downtime Prevention Escalations (DPE), Security & Privacy Risk Escalations, and Care Concerns Bulletins. * Maintain thorough release documentation including cutover plans, readiness packets, testing summaries, issue logs, and decision records. * Support SOC2, ITGC, and internal audits related to release governance, access controls, and technical readiness evidence. * Continuously improve release management processes, communication workflows, and governance structures. Key Qualifications * 3-5+ years experience with enterprise IT system activities including implementation projects, upgrade projects, and periodic maintenance. * Strong understanding of Epic upgrade cycles, updates, Nova workflows, and Release Authorization (RA) processes. * Experience managing project plans and cutover plans for Epic/EHR implementations and upgrades. * Experience with Epic software build tracking, change management, and Data Courier and Content Management processes. * Experience working with ITSM/ITIL processes; familiarity with ServiceNow for change and incident management. * Familiarity with HL7, integration workflows (e.g., Rhapsody), and SQL/database fundamentals. * Strong communication and collaboration skills with the ability to work cross-functionally across application, technical, and operational teams. * Able to coordinate and participate in scheduled downtimes and other system events during nights and weekends as required. * High attention to detail with strong documentation and audit readiness discipline. Core Skills * Skilled at coordinating multi-team upgrades, cutovers, and release readiness. * Deep understanding of Epic architecture, integrations, environment dependencies, Citrix/Hyperdrive, MFA/security configurations. * Works effectively across Application, Infrastructure, IAM, Security, Hosting, Integration, Endpoint Services, Field Services, and Virtualization teams. * Demonstrates ownership, consistency, and continuous improvement of MSK's Epic release lifecycle. * Exceptional communicator able to translate technical concepts for executive, clinical, and operational leaders. * Analytical problem-solver who anticipates risk, drives structured change control, and champions continuous improvement. Additional Information * Schedule: 9:00 AM - 5:00 PM EST, Monday - Friday * Location: Hybrid; 3x a month (with flexibility as needed) at 885 Third Ave, New York, NY * Reporting to Director, Epic Technology Services Helpful Links: Pay Range: $124,000.00 - $204,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Principal Product Manager Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities * Define and communicate long-term product vision and strategy across a portfolio of products, platforms, or capabilities aligned with business objectives. * Partner with executive leadership to shape business strategy through product insights, market intelligence, and customer understanding. * Ensure alignment of product goals across teams and functions, including engineering, data science, design, commercial, and operations. * Conduct in-depth market, customer, and competitive analysis to identify opportunities, risks, and emerging trends. * Oversee the full product lifecycle across multiple products or capabilities, from ideation through growth, optimization, and sunset. * Act as a senior voice of the customer, ensuring customer needs, regulatory considerations, and usability are reflected in product strategy. * Define and monitor success metrics and key performance indicators (KPIs) at the product and portfolio level to drive outcomes-based decision-making. * Identify strategic, operational, and regulatory risks and develop mitigation strategies to ensure successful product delivery and adoption. * Influence prioritization and investment decisions to maximize customer value and return on investment. * Lead through influence by coaching and mentoring Product Managers and Senior Product Managers, and by establishing product best practices. * Drive consistency and scalability across products by defining frameworks, standards, and reusable capabilities. * Build and maintain strategic partnerships with internal teams, customers, vendors, and external partners that enhance the overall product value proposition. * Represent the product organization with key customers, partners, and industry forums as a product thought leader, as appropriate. * Bachelor's degree (BS/BA) in Information Systems, Management, Statistics, Computer Science, Data Science, Engineering, or a related field. * Extensive experience leading product strategy and delivery for complex software, technology-enabled, or data-enabled products in healthcare, life sciences, or other regulated industries. * Demonstrated ability to define and evolve long-term product vision and strategy across multiple products or platforms. * Proven experience influencing executive stakeholders and driving alignment across complex, cross-functional organizations. * Strong business acumen with experience developing product investment cases and prioritization frameworks. * Deep understanding of customer needs, industry trends, and competitive landscapes within healthcare or life sciences. * Ability to anticipate regulatory, compliance, and market changes and proactively adapt product strategy. * Strong product-level understanding of technology and data concepts sufficient to guide strategic decisions and evaluate tradeoffs. * Ability to partner effectively with engineering, data science, and architecture leaders without requiring hands-on technical implementation. * Exceptional verbal and written communication skills, with the ability to convey complex concepts clearly to executive and non-technical audiences. * Strong ability to lead through influence, build consensus, and navigate ambiguity. * Strategic, outcomes-oriented mindset with a focus on delivering measurable business and customer value. * Strong analytical and problem-solving skills to inform decision-making at scale. * Comfortable operating in dynamic environments and adapting strategy in response to change. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. The Patient Services Senior Program Manager PSPM within Eisai Market Access will oversee day-to-day program operations of Eisai patient support programs to assure quality and business rules compliance. This role will work to identify continuous improvement opportunities and escalate as appropriate. The PSPM will be responsible for building internal processes and documentation to assure successful program oversight. The PSPM will conduct routine call monitoring and review of external vendors. The PSPM will build budget requirements/proposals and track program operational costs and FTEs. The PSPM will partner with the field-based access and reimbursement team to resolve patient/provider issues. This role will be a part of the strategy/program development process by sharing feedback and ideas. This position will work cross-functionally with applicable Eisai stakeholders to include other Market Access teams, Compliance, Legal, Training and Internal Audit. Responsibilities: • Support definition of access & reimbursement strategy for assigned marketed products., • Assist in monitoring of assigned program operations including compliance, and quality auditing., • Support implementation of training initiatives and other learning opportunities targeted to each product's current reimbursement environment and patient assistance needs., • Support maintenance of comprehensive dashboard reports and business reviews as directed., • Maintain and share accurate and compliant information (e.g., Coverage, Coding, and Payment across Medicare, Medicare Part D, Commercial Payors) to cross-functional stakeholders, as directed., • Oversee delivery by external vendors supporting patient services programs., • Engage with external partners (e.g., reimbursement support vendors, PAP distribution vendors, Medicare/Medicaid policy development stakeholders, reimbursement and PAP experts, healthcare professionals, payers) to track external landscape impacting patient services strategy, as directed., • Support and facilitate CRC submission of new materials and on-going review and re-submission of expiring materials. Qualifications: • Bachelor's degree in related field (Master's preferred) with 8+ years of relevant experience in pharma/biotech industry., • Experience in pharma reimbursement including US reimbursement system in any of the major payer segments (Medicare, Medicaid, Federal, Managed Care); related or additional experience in pharmaceutical sales and/or marketing is preferred., • Experience supporting key compliance areas related to the provision of reimbursement support services., • Experience managing vendors/providers., • Experience with end-to-end technology sourcing to pay process., • Proven performance in earlier role. Skills:Communication & Cross-functional Influence, Critical Thinking & Business Agility, Industry & Regulatory (Market Access), Mentoring/ People Development, Patient Services Strategy, Project Management Eisai Salary Transparency Language: The annual base salary range for the Patient Services Senior Program Manager is from :$149,300-$195,900 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Analyzes business and technical processes to formulate and develop new and modified business information processing systems. Develops, maintains, and establishes operational specifications for systems considering such things as information flow, volume, ad hoc reporting, analysis and document format. Represents the business unit to define requirements and business cases for the technology developments. Coordinates with business and technology teams ascertaining system requirements, such as program functions, output requirements, input data acquisition, execution of users acceptance and may coordinate testing, and system techniques and controls. Requires knowledge of computer system capabilities, business processes, and workflow. Essential Functions Systems Technologies Leadership * Drive definition of future state solution architecture by establishing strong business relationships, creating a strategic roadmap for realizing the vision, and articulating technology impact to business processes and the overall function. * Provide strategic oversight of relevant technologies and platforms. * Monitor industry & technical trends and recommend appropriate technologies and platforms to accommodate evolving regulatory requirements, user needs and business and functional requirements. * Lead the development, support and rollout of relevant technologies and platforms. * Accountable for overall quality and delivery of technology solutions. Application Support and Operations Management * Manage the development, deployment, monitoring, maintenance, upgrade, and support of relevant and platforms with business and IT and stakeholders as required. * Oversee provision of end-user services, including technical support services. * Coordinates and monitors support activity daily. * Escalates major incidents within the IT organization and/or cloud provider. * Communicates support status on a regular basis. * Ensure managed service partners are meeting established SLAs. * Oversees SaaS provider system and support performance. * Manage IT assets and software components and liaise with infrastructure teams for hardware and equipment asset management, as required. * Assist in negotiations and administer vendor, outsourcer, and consultant contracts and service agreements, as required. Requirements * Education, Work Experience, and Domain Knowledge * College diploma or university degree in the field of computer science, information science, management information systems, or business administration. * 5-7 years related work experience in pharmaceutical domain designing, implementing, and supporting Enterprise-grade Revenue Management (Contracting, Gov't Pricing) oriented technical solutions (e.g., Model N Powered N) meeting complex business requirements. * Minimum 4 years' experience supporting /administering Model N Power by N SaaS platform. * Leadership and Teamwork * Demonstrated skills in helping negotiate priorities and resolving conflicts among project and functional stakeholders. * Demonstrated ability to influence and drive adoption of new technologies, processes, and solutions. * Communication, Organization and Problem-Solving Skills * Strong problem-solving and software triage skills with ability to work cross-functionally in a fast-paced and rapidly changing work environment to dissect root cause of issues creating the best solution for Eisai considering quality, cost, and speed requirements * Excellent written and verbal communication skills and strong cognitive ability especially with respect to understanding, documenting, and describing complex technical subjects. * Excellent interpersonalandcollaborativeskills with astrong customer-centricfocusare necessary. * Strong project management with ability toplan,organize, prioritize, and work effectively in aconstantlyfast paced andchangingdynamicenvironment. * Eisai Core Values * Consistent demonstration and embodiment of Eisai company core values Collaboration, Excellence, Innovation, Integrity, Passion, Patient/Stakeholder Centricity. * Information Technology Planning, Analysis, Design, Architecture and Management * The ability to work at all levels of the organization to develop a vision for platform roadmaps and maintain consensus around the strategic direction allowing us to meet Eisai business needs. * Strong understanding of project management principles and Systems Development Life Cycle standards and familiarity with agile software delivery methodologies such as Scrum. * Experience in managing application / system changes in accordance with computer system validation, 21 CFR Part 11 and GxP policies and /or Regulatory Controls (e.g., SOX- Sarbanes-Oxley) Eisai Salary Transparency Language: The annual base salary range for the Manager, Americas Revenue Management Platform IT is from :$123,600-$162,200 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Health insurance Nati Boutique, a rapidly growing boutique retailer, is seeking an experienced and professional Assistant Manager to join the team at our new Williamsburg boutique (coming soon!). As our Assistant Manager, you will work directly under the supervision of our Store Manager, helping to ensure the store operates smoothly and efficiently. You will assist in the implementation of operational processes that attract and retain customers while driving sales. Additionally, you will work closely with our CEO and co-owner to help drive financial sales goals. Successful Assistant Managers provide key support and lead by example in order to uphold the highest standards in customer service. They know that it requires their full attention and passion to help our guests feel great when they enter and leave our store. If youre knowledgeable about sales and store operations and have a passion for fashion, we want to hear from you! Responsibilities • Assist with the day-to-day responsibilities of a high-volume retail environment, with the key focus of driving sales., • Assist with the training and development of new Sales Associates., • Help drive the development of process improvements, link warehoused inventory into the store, track inventory performance, assist with restocking and organizing items, as well as overall inventory management., • Handle the processing of exceptions including returns, damages, and other customer service issues., • Ensure inventory is properly stocked and displayed to maximize sales., • Deliver the highest level of customer service by welcoming customers into the store, assisting customers with clothing selection, ensuring that fitting rooms are ready for customers by promptly clearing out merchandise and returning it to the sales floor, processing transactions accurately and with a sense of urgency, accurately execute end-of-day settlements., • Maintain expert-level product knowledge by familiarizing yourself with store inventory., • Communicate customer questions, concerns, and/or feedback to the team in an appropriate time frame., • Demonstrate a professional and warm attitude that encourages a strong sense of teamwork at all times, especially during fast paced peak hours/seasons. Qualifications • Minimum 2 years in an Assistant Manager role at a high-volume fashion retail company., • Solid understanding of sales techniques and best practices in customer service., • Excellent team building and leadership skills and proven experience coaching employees in tactics to attract and retain clientele., • Proven ability to lead a small to medium sized Sales team in order to meet and exceed sales goals., • Familiarity with inventory control systems and procedures., • An upbeat, outgoing, and engaging personality - able to initiate contact with the customers and identify their shopping needs., • A can-do attitude with a proactive mindset; desire to wear many hats and jump in to help wherever needed - motivated to go above and beyond the call of duty., • High level of maturity, integrity and attention to detail., • Able to establish and maintain a good rapport with coworkers and customers., • Bachelors degree in management, business administration, or relevant field, preferred., • This role requires open availability to work 5 days (40 hours) a week, including regular weekend shifts and some holidays., • Must be able to stand up to 8 hours and carry up to 50lbs with or without reasonable accommodation. This position involves moving large bags of inventory. Benefits/Perks • Competitive salary and generous annual bonus program, DOE., • Employee sponsored healthcare coverage., • Fun and energetic environment with a growing retailer., • Direct exposure and regular interaction with owners., • Employee discount. Job Types: Full-time The base hourly rate range for this position is $30-$35. Keep in mind that the actual offer will depend on things like your experience, and performance so in some cases, it might be a little higher than the range listed here. Also, salary is just one piece of the overall package! We offer a full range of rewards, including performance bonuses, long-term incentives, a generous PTO policy, and plenty of other great benefits.

Job Description AKIRA – Assistant Store Manager (Full Time) In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com). AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company. Position: Assistant Store Manager Position Summary: AKIRA Assistant Store Managers are goal-driven leaders and dynamic salespeople. They are deeply committed to delivering a world-class styling experience, fostering a high-energy team environment, and driving consistent results. By leading through action and operating with an ownership mindset, our Assistant Store Managers play a critical role in talent development, customer satisfaction, and store performance. Key Responsibilities * Assist store management in recruiting, interviewing, and onboarding exceptional team members * Support training, coaching, and talent retention to build a high-performing team * Help create and maintain a positive, energized, and inclusive store atmosphere * Reinforce and embody AKIRA's 5 Steps of Selling on the floor * Deliver real-time and written performance feedback to team members * Motivate and inspire employees to exceed individual and team goals * Ensure daily operations, merchandising, and store visuals meet AKIRA standards * Support in upholding and enforcing company policies and procedures * Achieve and exceed personal sales goals with passion and consistency * Contribute to overall store sales goals (daily, weekly, and monthly) * Lead by example and promote AKIRA's brand values and 4 Principles Qualifications * Minimum 1 year of retail experience, with some exposure to leadership or management * Passion for fashion and strong awareness of current trends * High energy, strong work ethic, and performance-driven mindset * Leadership potential with the ability to guide, support, and motivate a team * Excellent communication, organizational, and time-management skills * Ability to work efficiently in a fast-paced, high-volume environment * Willingness to adapt to change, take initiative, and solve problems * Familiarity with visual merchandising and exceptional customer service standards * Basic knowledge of store operations, including inventory control and loss prevention * Collaborative spirit with the ability to build strong working relationships Physical Requirements * Ability to repetitively push, pull, and lift up to 50 lbs. * Comfortable standing and walking for extended periods, including 10–12 hour shifts Benefits and Perks AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet Insurance, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and a generous employee discount. We’re committed to internal growth, providing meaningful development and career advancement opportunities. Compensation At AKIRA, we are committed to fair and transparent compensation practices. Compensation for this position will be determined based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process. Job Type: Full Time

Job Description Janie and Jack is looking for an inspired Assistant Store Manager to become an integral part of our team! The Assistant Store Manager is a champion of the business and leads confidently to drive exceptional results. You are looked to for expertise, direction, communication, and feedback to help the team achieve their goals. You are obsessive about creating a store environment focused on our customer and provide an engaging and convenient shopping experience for everyone. What you will do: • Supports General Manager in managing the day-to-day operations of the store to ensure the store meets KPI’s., • Cooperates with General Manager to develop clear action plans for store and thrives to achieve objectives, deliverables, and timelines of plan., • A result driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships., • Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout., • Utilizes tools and resources to enhance the customer experience., • Thrives in change and uncertainty and generates ideas to evolve and grow the business., • Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling, using strong business acumen skills., • Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand., • Supports the General Manager on building a dynamic team by networking, recruiting, and anticipating future needs based on business objectives., • Accountable for self and consistently holds others accountable., • Operationally strong and resourceful., • Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance in partnership with the General Manager., • 2-4 years retail sales experience with management experience (preferred)., • Experienced leadership with demonstrated experience in meeting/exceeding sales and profits., • Training skills to elevate the team’s product knowledge and selling skills., • Experience implementing merchandising strategies and changing visual sets., • Acts with authenticity, sincerity, and transparency., • Available when needed, including nights, weekends, and holidaysin addition to our peak business periods such as the holiday season., • Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed., • The Product—so good, and you’re able to use your employee discount on all of it!, • The People—ask anyone who works here…we have incredible people on our team!, • The Experience—you’ll enjoy a rewarding career at a respected global children’s brand!, • The Benefits—a generous employee discount that you can use on all in-store, • merchandise!, • Competitive Paid Time Off plan*, • Extensive 401(k) plan with company matching*, • Medical, dental, vision and life insurance*, • Employee Assistance Program with resources like financial and legal assistance, emotional work/life counseling, health, and wellness resources, • Tuition reimbursement* Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life. Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources. Sales Leads, Assistant Managers, General Managers and District Managers are eligible for the quarterly bonus program.

Job DescriptionDescription: Sales Supervisor (Part-Time or Full-Time) Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after almost 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand. Position Summary: The incumbent assists the Store Manager with all aspects of the day-to-day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. In the absence of the Store Manager or Assistant Manager, supervises and manages all store personnel, including implementing and enforcing company policies, procedures, corporate directives, establish control-related standards and procedures. As part of a team focused on delivering exceptional customer experiences you will introduce our customers to the most innovative premium denim on the market and contribute to the continued success of our brand. As a member of the Store Management Team the Sales Supervisor’s key role is to ensure the highest level of customer engagement is met and sales results are achieved. The Sales Supervisor assists the Store Manager and Assistant Store Manager with all aspects of the day-to-day operations of the store, including driving sales, providing an exceptional customer experience, and coaching and developing the team. In partnership with the Store Manager and Assistant Store Manager the Sales Supervisor supports with implementing and enforcing company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained. Key Responsibilities: • Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals., • Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs., • Responsible for setting the example for customer engagement that exceeds industry standards., • Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach., • Assists with training, coaching, developing and motivating associates to achieve maximum sales productivity., • Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations and policies & procedures., • Assists with managing payroll and ensuring payroll goals are met within established guidelines to ensure proper coverage based on business needs., • Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines., • Communicates with Store Manager and/or Assistant Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skill development., • Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers., • Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage. Required Skills: • Strong leadership ability., • Strong time management skills., • Able to meet performance expectations., • Effective verbal and written communication skills., • Strong organizational skills; ability to multitask and prioritize., • Strong problem solving and decision making skills., • Ability to accurately and efficiently operate cash register while following cash handling procedures., • High level of initiative/self-starter. Education/Experience: • 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience. Special Physical and/or Mental Requirements: • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed., • Bend, lift, open, and move product up to 50 pounds as needed. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include but are not limited to; making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets, such as dogs and cats, or using specialized equipment. Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Requirements:

Position Overview: We are seeking a highly skilled and experienced Blue Cherry ERP Manager to join our team. The ideal candidate will be responsible for overseeing the effective implementation, configuration, and maintenance of our Blue Cherry ERP system. You will play a pivotal role in optimizing business processes, improving efficiency, and ensuring the ERP system aligns with our organizational needs. Key Responsibilities: • Collaborate with cross-functional teams to gather and define system requirements., • Monitor system performance, troubleshoot issues, and implement solutions as needed., • Provide user training and support to ensure proper utilization of the ERP system., • Oversee system upgrades, patches, and enhancements, ensuring minimal disruption to operations., • Configure and customize the ERP system to meet specific business requirements., • Develop and maintain system documentation, including user guides and training materials., • Manage the end-to-end implementation and integration of the Blue Cherry ERP system., • Stay up-to-date with industry trends and best practices in ERP management., • Ensure data integrity and security within the ERP system., • Manage vendor relationships and contracts related to the ERP system. Qualifications: • Bachelor's degree in Information Technology, Business Administration, or a related field., • Proven experience in managing and implementing Blue Cherry ERP systems., • Strong knowledge of ERP, EDI process best practices, and industry standards., • Excellent project management skills with a track record of successful ERP implementations., • Proficiency in system configuration and customization., • Strong analytical and problem-solving abilities., • Ability to work collaboratively in a team-oriented environment.

Job Description STORE MANAGER NEW YORK CITY FLAGSHIP | IMMEDIATE START Some stores are managed. The best ones are led. A globally celebrated, female-founded fashion brand — with a devoted following, an iconic aesthetic, and serious cultural momentum — is opening its New York City flagship. And they need the person who doesn't just run the store, but defines what it stands for. This is not a role for someone who maintains standards. It's a role for someone who sets them. The person who walks in on day one with ownership already in their bones — who sees the floor, the team, the culture, and the numbers as theirs to shape, not just oversee. The clientele is discerning. The environment is extraordinary. The brand is one people already know and love before they walk through the door. Your job is to make sure the experience lives up to everything they came for — and then exceeds it. If you are an experienced, commercially sharp retail leader who builds cultures people actually want to be part of, who holds a team to a standard without losing their trust, and who takes the performance of a store as personally as if it were your own business — we want to meet you. This Isn't a Management Role. It's an Ownership Role. The P&L is yours. The team is yours. The culture is yours. The customer experience — on a Saturday at peak trade, on a quiet Tuesday morning, on the day a new collection drops — is yours. A great Store Manager doesn't enforce the standard. They are the standard. And everything below them rises to meet it. Who You Are The person the whole store calibrates to. * A Culture Architect — You don't inherit team culture. You build it, deliberately and intentionally, from the first hire to the daily rituals that make your team feel like they're part of something worth showing up for. People who've worked under you cite it as a career highlight. * A Commercial Leader — You read your numbers the way other people read the news — first thing, every day, with full understanding of what they're telling you and exactly what to do about it. Conversion, UPT, AUR, ATV — these aren't KPIs you report up the chain. They're levers you actively pull. * A Developer of People — Your greatest professional pride isn't a sales record. It's the ASM who got promoted, the Keyholder who stepped into management, the Associate who went from nervous to exceptional on the floor because of how you coached them. * Decisive and Consistent — You make the call, you hold the line, and you do it the same way regardless of who's watching. Your team knows exactly what you expect because you've never been ambiguous about it. * Genuinely Passionate — You love fashion, you understand this customer, and you care about the in-store experience in a way that shows in every decision you make — from how a rail is hung to how a new team member is welcomed on their first shift. What You'll Own A store. A team. A standard. The Culture — It starts and ends with you. Build, protect, and evolve a team culture that is high-performing, inclusive, and genuinely exciting to be part of. Recruit people who fit the brand and grow them into people who define it. Set expectations with clarity, lead with consistency, and celebrate the wins loudly enough that the team knows they matter. The Floor — The experience is never on autopilot. Lead from the floor — not from the back office. Be present during peak trade, visible during the moments that matter, and actively involved in the client experience your team delivers. The standard on the floor on your busiest Saturday is the same as your quietest Wednesday. That's not a coincidence. It's leadership. The Numbers — Own them, move them, explain them. Take full accountability for the store's commercial performance across all KPIs. Know your conversion rate, your ATV, your UPT, and your top performers — and know what's behind every variance. Build a selling culture where individual performance is tracked, celebrated, and coached with the same rigour as team results. Partner with district leadership to set targets and deliver on them. The Team — Your most important asset. Recruit, onboard, schedule, and develop a team that operates at a consistently high level with or without you in the building. Coach your ASM and Keyholder team as future leaders, not just shift openers. Handle performance issues directly, constructively, and without delay — because the team that trusts you is the team that performs for you. The Visual Standard — The floor always looks the way it should. Execute and elevate the brand's visual merchandising direction with precision and a genuine eye for what works. Ensure the store environment reflects the brand's aesthetic at all hours, not just opening. Share selling insights and client feedback that inform how the floor is merchandised and how the product is bought. The Operations — The behind-the-scenes is just as important as the front. Manage scheduling, labour, inventory, loss prevention, cash handling, and compliance to an exact standard. Run a stockroom and a sales floor that work together seamlessly. Oversee all operational procedures with the understanding that a tight operation is what protects the customer experience — every single day. What We're Looking For * 4+ years of retail experience with at least 2 years as a Store Manager or General Manager — you've held full accountability for a store's performance, culture, and team before and you know what that weight feels like * A proven record of building and developing high-performing retail teams — people got better, got promoted, and stayed longer because of how you led * Deep commercial literacy — you live in your numbers, understand what drives them, and take personal ownership of every variance * Experience in contemporary, premium, or luxury fashion retail — you understand the standard this environment requires and you've operated at it * Full operational fluency: P&L management, scheduling, loss prevention, inventory, cash handling, compliance — you don't delegate understanding, even when you delegate tasks * Familiarity with Shopify POS is a plus — the ability to master new systems quickly is non-negotiable * Complete flexibility across weekends, evenings, and key trading periods — this is a flagship and the role reflects that fully * A visible, genuine passion for fashion, the customer, and the retail experience — this role attracts people who would be regulars here if they weren't running it Why You'll Love It Built for leaders who are serious about what they build. * Competitive Salary — A compensation package that reflects the full weight and accountability of this role. This is not a mid-market rate with a flagship title attached. * Performance Bonus — A structure that rewards the results you drive, not just the hours you put in. * Monthly Wardrobe Allowance — A generous monthly allowance to wear the brand you're leading. Looking like you belong here is part of the job — we make it easy. * Employee Discount — Meaningful employee pricing on a collection you'll genuinely want to own. The kind of discount that feels like a privilege, not a perk. * A Brand Worth Building — This is a ground-floor leadership role at a flagship for one of the most culturally connected fashion brands in the world. The people who build this store right now are the ones the brand grows with. Ready to Apply? The right person isn't looking for a job. They're looking for this one. Send us your resume and a brief note on what makes you the right Store Manager for this store and this brand. Applications are reviewed on a rolling basis — shortlisted candidates will be contacted directly. Start date is immediate. The strongest teams are diverse teams. Applicants from all backgrounds are warmly encouraged to apply — especially those who share a passion for intentional fashion, elevated retail, and exceptional leadership. Start Date: Immediate Rate: $38 - $42 Location: New York City Employment Type: Full-Time

Overview The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience. The David Yurman SoHo Assistant Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan • Partner with sales professionals to meet their individual sales plans and KPIs., • Participate in the development and execution of strategic initiatives to deliver the sales budget., • Demonstrate an active role on the selling floor through sales leadership and client development., • Support sales professionals in closing sales., • Facilitate the implementation and success of special events held at the retail store., • Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market., • Maintain visual presentation based on company vision and market needs. Clientele/Service Management • Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development., • Ensure store data capture goals are being achieved., • Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met., • Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions. Operations • Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage., • Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns., • Implement and support all security measures., • Partners with the sales professionals in the administration of special order requests., • Oversee store opening and closing in the absence of the Retail Store Manager. Talent • Partners with the Retail Store Manager in hiring and providing performance review feedback., • Trains new Sales Associates., • Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance., • Provide formal and informal feedback to staff to build ongoing development opportunities., • Explain and enforce KPIs and ensure that staff is trending to those measures. Qualifications • Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations., • Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff., • Ability to manage multiple tasks in a fast-paced environment., • Proven ability to drive results, and strategic vision to develop business., • Fine Jewelry and or Fine Watch experience preferred, but not required., • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, )., • Flexibility to work non-traditional hours, including days, nights, weekends and holidays., • Computer Skills: Proficient in Microsoft Word, Excel, and Outlook The expected base pay for this role is $95,000 - $115,000 annually. Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Job Description About Us: Jennifer Miller is a boutique jewelry company with locations on the Upper East Side, the Hamptons, Palm Beach, and Miami. Retail Manager The Retail Manager is responsible for driving sales performance, ensuring operational excellence, and effectively managing team performance to support overall business growth. Sales Leadership & Performance • Foster and maintain a luxury selling environment that consistently exceeds sales goals and enhances client retention., • Develop and execute strategies to achieve daily, weekly, monthly, and annual sales targets., • Set clear individual sales goals and hold team members accountable for performance.Operations, • Oversee all aspects of store operations to ensure efficiency, organization, and compliance., • Maintain strong operational standards and ensure all team members are properly trained and executing consistently., • Support the day-to-day functions of the business, ensuring adherence to company policies and procedures., • Manage inventory processes., • Support website fulfillment as needed.Team Development & Manpower Management, • Develop and inspire team members through ongoing coaching, real-time feedback, and structured performance reviews., • Identify individual strengths and optimize scheduling to maximize productivity and sales opportunities., • Recruit, hire, and retain top talent while building a strong pipeline and succession plan for future growth.Merchandising & Store Environment, • Support merchandising initiatives and contribute to the overall visual and brand aesthetic of Jennifer Miller.Trunk Shows The ideal Retail Manager candidate will have 3+ years of retail store leadership experience, and a minimum of 5 years in retail. Knowledge of the Upper East Side Customer is a plus. Knowledge of jewelry and accessories is a plus. Knowledge of Shopify a plus.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Employee discounts Responsibilities: • Regularly visit multiple store locations to supervise daily operations, • Ensure staff are following company procedures and providing excellent patient care, • Assist in recruiting, onboarding, and training new staff when needed, • Support doctors and manager by helping with supply orders, frame inventory, and operational needs, • Coordinate equipment maintenance, repairs, or replacements as needed, • Serve as the first point of contact for staff questions and problem-solving, • Monitor store organization, cleanliness, and inventory levels, • Communicate with management about staffing, operational updates, and improvements Qualifications: What Were Looking For: • Previous experience in an optical setting (optical supervisor, optical manager, or similar role), • Strong organizational and leadership skills, • Strong understanding of optical sales, products, and frame/lens selection, • Knowledge of insurance and medical billing processes related to eye care, • Leadership or supervisory experience, • Ability to travel between multiple locations in NYC/nearby areas, • Confident communicator who can motivate and support staff, • Problem-solver with a proactive, can-do attitude, • Bilingual (English/Spanish)

Job DescriptionDescription: Sales Supervisor (Part-Time or Full-Time) Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after almost 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand. Position Summary: The incumbent assists the Store Manager with all aspects of the day-to-day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. In the absence of the Store Manager or Assistant Manager, supervises and manages all store personnel, including implementing and enforcing company policies, procedures, corporate directives, establish control-related standards and procedures. As part of a team focused on delivering exceptional customer experiences you will introduce our customers to the most innovative premium denim on the market and contribute to the continued success of our brand. As a member of the Store Management Team the Sales Supervisor’s key role is to ensure the highest level of customer engagement is met and sales results are achieved. The Sales Supervisor assists the Store Manager and Assistant Store Manager with all aspects of the day-to-day operations of the store, including driving sales, providing an exceptional customer experience, and coaching and developing the team. In partnership with the Store Manager and Assistant Store Manager the Sales Supervisor supports with implementing and enforcing company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained. Key Responsibilities: • Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals., • Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs., • Responsible for setting the example for customer engagement that exceeds industry standards., • Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach., • Assists with training, coaching, developing and motivating associates to achieve maximum sales productivity., • Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations and policies & procedures., • Assists with managing payroll and ensuring payroll goals are met within established guidelines to ensure proper coverage based on business needs., • Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines., • Communicates with Store Manager and/or Assistant Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skill development., • Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers., • Strong leadership ability., • Strong time management skills., • Able to meet performance expectations., • Effective verbal and written communication skills., • Strong organizational skills; ability to multitask and prioritize., • Strong problem solving and decision making skills., • Ability to accurately and efficiently operate cash register while following cash handling procedures., • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed., • Bend, lift, open, and move product up to 50 pounds as needed. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include but are not limited to; making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets, such as dogs and cats, or using specialized equipment. Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Requirements:

Job DescriptionDescription: Sales Supervisor (Full-Time) Position Summary: Join the Splendid family where our love of softness drives all we do, from the fabric of our clothes to the moments we create in our stores, with our customers and in our communities. At Splendid we believe in bringing people together. In good company and great conversation. We believe in taking time to enjoy the little things and more importantly celebrate the big things. We think that people should cherish every moment. Live it up. Laugh out loud. Play a little. We believe that home is truly where the heart is and that you should be able to bring a little piece of it with you everywhere you go. That's why what we create fits seamlessly into the lives of our customers. Splendid offers the opportunity to bring this vision to life in our stores. As a member of the Store Management Team the Sales Supervisor’s key role is to ensure the highest level of customer engagement is met and sales results are achieved. The Sales Supervisor assists the Store Manager and Assistant Store Manager with all aspects of the day-to-day operations of the store, including driving sales, providing an exceptional customer experience, and coaching and developing the team. In partnership with the Store Manager and Assistant Store Manager the Sales Supervisor supports with implementing and enforcing company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained. Key Responsibilities: • Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals., • Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs., • Responsible for setting the example for customer engagement that exceeds industry standards., • Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach., • Assists with training, coaching, developing and motivating associates to achieve maximum sales productivity., • Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations and policies & procedures., • Assists with managing payroll and ensuring payroll goals are met within established guidelines to ensure proper coverage based on business needs., • Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines., • Communicates with Store Manager and/or Assistant Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skill development., • Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers., • Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage. Required Skills: • Strong leadership ability., • Strong time management skills., • Able to meet performance expectations., • Effective verbal and written communication skills., • Strong organizational skills; ability to multitask and prioritize., • Strong problem solving and decision making skills., • Ability to accurately and efficiently operate cash register while following cash handling procedures., • High level of initiative/self-starter. Education/Experience: • 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience. Special Physical and/or Mental Requirements: • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed., • Bend, lift, open, and move product up to 50 pounds as needed. Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Requirements:

Job Description Our Upper East Side boutique is a flagship location, serving a sophisticated and loyal clientele with significant opportunity for continued growth. THE OPPORTUNITY We are seeking a Store Manager who is equal parts sales driver, relationship builder, and team leader. This is a client-first, high-energy role for someone who: -Knows how to bring in business, not just manage it -Builds authentic, long-term client relationships -Leads with presence, confidence, and positivity -Thrives in a luxury, fast-paced, people-driven environment You will take full ownership of the boutique’s success by driving revenue, developing a strong team, and creating an exceptional in-store experience that keeps clients coming back. KEY RESPONSIBILITIES Sales Leadership & Client Development -Drive and exceed sales goals through exceptional service and relationship-building -Actively develop new business and cultivate a loyal, high-value client base -Lead by example on the sales floor & beyond by engaging, styling, and closing sales -Maintain a luxury selling environment that is warm, personalized, and elevated -Implement client outreach strategies, including follow-ups, events, and networking Team Leadership & Development -Build a strong, motivated, and client-focused team culture -Set clear expectations and hold the team accountable to performance goals -Provide ongoing coaching, feedback, and development (e.g., weekly touch bases) -Identify strengths and optimize scheduling to maximize productivity and sales -Collaborate on recruiting, hiring, and retaining top-tier talent Operations & Business Management -Oversee all aspects of daily store operations with a high level of organization and detail -Ensure operational excellence across inventory, processes, and policies -Manage inventory and support website fulfillment as needed -Utilize our POS system for sales tracking, reporting, and client management -Ensure the right people are in the right place at the right time -Shopify knowledge to support online and in store sales Merchandising & Store Experience -Maintain an elevated, visually compelling store environment aligned with the brand -Support merchandising and product presentation -Ensure every detail contributes to a seamless and beautiful client experience Events & Trunk Shows -Participate in and support trunk shows and events across the U.S. -Leverage events and client connections as an opportunity to build relationships and drive sales THE IDEAL CANDIDATE -4+ years of store manager experience ( must have store manager experience) -Proven ability to drive sales and build a client base -Strong interpersonal skills with a natural ability to connect (“gift of gab”) -Energetic, upbeat, and engaging presence on the floor -Experience managing and developing high-performing teams -Detail-oriented with strong operational awareness -Experience with Shopify and retail systems -Strong sense of style and understanding of luxury presentation -Familiarity with the Upper East Side client is a plus -Background in jewelry, accessories, or luxury retail is a plus -Ability to travel for trunk shows -Demonstrated longevity and growth in prior roles COMPENSATION -Bonus Potential: Performance-based -Employee product discounts -401k & health benefits -Opportunity for growth within a growing multi-location brand WHY THIS ROLE This is not a passive management role. This is an opportunity to own a business within a business in one of NYC’s most prestigious retail markets. If you are someone who thrives on building relationships, leading people, and driving meaningful results, and are surrounded by beautiful products and a loyal client base, this is an exciting opportunity.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development The Resale Revolution Starts With You! Every great team is led by a great leader. As an Assistant Manager, you will assist the Store Manager with day-to-day operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Assistant Managers help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience. Minimum Requirements: Prior experience in retail management (1 year+) Have a good eye for fashion and current trends. Must be able to work a minimum of 31 hours per week. Must be authorized to work in the United States. What Youll Do: When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you arent just impacting the planets future- you are impacting your own. • We have clear paths for promotion and several routes you can take as you embark on your second-hand management journey., • Youll learn how to run a second-hand business youll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.You are:, • A Team Player. You are as enthusiastic about the success of others as you are about your own success., • Authentic. You are your unique self!, • Fashion-focused. You eat, breathe, and sleep style. Fashion is life., • Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!, • People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others., • A Trainer. You enjoy explaining how things work and have patience when teaching others.You will:, • Engage. You get to meet new people, every day! Lead by examplegreet each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in., • Prioritize + Delegate. There will be a lot coming your way from running breaks to noticing lines- youll need to use your team to get everything done and run the store like a well-oiled machine!, • Be Customer-focused. You will guide your team to help customers learn how we work and try selling! Each customer has different needs and its up to your team to help them out., • Be a Mentor and Coach. Youll guide your team members in developing their skills using our training tools and growth plans. Your goal is to support your team!, • Be Transparent. You will have clear and consistent communication with your manager. Partnership is a cornerstone of our leadership philosophy- two heads are better than one! We all bring unique perspectives to problem-solving!, • Have Integrity. You will act with integrity in words and actions- do the right thing and do it right, even when its difficult., • Be Compassionate. You will embody our core values of service, inclusion, and education. Its important that we connect with all customers and try our best to help them., • Be Reliable. You will show up to work on time and ready to go!, • Support your physical + mental health. We care about our employees wellbeing and offer a mental health day in addition to sick PTO., • Encourage you to live your best life by taking vacation time!, • Offer you a set schedule with 2 consecutive days off., • Give you incentives when you work during the holidays. We give you overtime pay for select holidays throughout the year, and are closed on Thanksgiving and Christmas., • Contribute to your 401(k). Free money? Well match up to 6% of your contribution as soon as you are eligible! We offer both a Roth and traditional 401(k)., • Offer a generous discount on all merchandise including luxury consignment pieces- shop where you work!, • Be Transparent. We have clear pay ranges and always advertise pay for positions. We believe in pay equity., • Offer Earned Wage Access. Need money before payday? Youll be able to access pay as you earn it through our partner app ZayZoon, • Empower you. Our Employee Resource Group (ERG) gives you a seat (and a voice) at the table. Employees meet monthly to discuss shaping the company through a diverse lens and meeting DEI commitments., • Let you take the lead. We offer clear paths for growth and ongoing professional development that are straightforward and attainable., • Celebrate with you. Well provide you with many opportunities to bond with your team as you celebrate successes together. One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991. Since opening the doors of its first location in the heart of San Franciscos Fillmore District, Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, Houston, and Dallas. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing. Crossroads has been featured in Harpers Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the resale revolution. If you like sustainability, fashion, and working in a fun, positive environment, youll enjoy a career with us! #HP123

Job DescriptionAbout Ghirardelli Are you ready to make your mark in one of the most iconic landmarks of New York City? We're seeking an enthusiastic and dynamic Store Manager to lead the launch and management of our new store in the legendary Empire State Building! Join the Ghirardelli team! Scope of Responsibilities The General Manager is most directly responsible and accountable for all aspects of managing our store and upholding the high standards of the Company and its reputation. The General Manager ensures that the store operates in a way that delivers excellent customer service, maximizes financial return, and fosters an environment that makes Ghirardelli a great place to work for our employees. Store Management • Ensures the well-being of store and its employees through effective management of safety and risk, including prevention, escalation, and response, • Effectively and timely communicates with all levels of the organization by following company standards of team-building, recognition, and professionalism, • Works closely with store personnel, store and division management teams, and Ghirardelli corporate liaisons, such as human resources, finance, and payroll, • Establishes and effectively prioritizes daily store activities for quality operations, • Upholds the values of exemplary customer service by modeling behavior and leadership, • Monitors sales and labor cost issues daily with a goal to maximize profitability without sacrificing customer service, • Responds in a timely manner to all escalated customer service issues, • Maintains high standards of cleanliness, food/product safety, and branding requirements, • Properly uses POS, SAP and ADP systems in all its functionality, including payroll, inventory management, cost of goods sold, gross profit, and customer service, • Works in tandem with district manager to establish store plans that are attainable and growth-oriented, • Works in conjunction with regional manager and finance department to establish profit and loss for the store, • Performs payroll, scheduling, interviewing, selection, in-service training, and separation management in conjunction with the human resources and payroll departments, • Develops store personnel, especially the management team, using coaching, mentoring, and empowerment practicesSpecific Knowledge & Skills, • 3+ years experience in store operations management, • Experience and accountability for financial statements including Profit & Loss, • Occasional to Constant Repetitive Fine Manipulation (keyboarding, ten key, writing), • Rare to Occasional Simple Grasping, • Rare to Occasional ability to lift and carry up to 50 pounds, • Occasional to Constant Sitting, • Occasional to Constant Walking, • Occasional to Constant Standing, • Rare to Occasional twisting of the neck and waist, • Rare to Occasional Reaching at or below the Shoulder level, • Ability to travel to various locations across the country, • Occasional to Frequent usage of verbal communication equipment (telephone, radio, cellular) Powered by JazzHR 0qJUU8FkQU

Job Summary: The HRIS Manager is responsible for the configuration, optimization, and ongoing support of the Workday platform, with a strong focus on functional design, system configuration, and process improvement across key HCM modules. This role serves as a subject matter expert in Core HCM, Advanced Compensation, Benefits, Performance Management, and Absence Management, ensuring the system is scalable, compliant, and aligned with evolving business needs. In addition to configuration ownership, this role will deliver reporting and analytics solutions, including dashboards and calculated fields, to support data-driven decision-making. The HRIS Manager will report to the HRIS Director and partner closely with HR, IT, and external vendors to enhance system capabilities and user experience. Key Responsibilities • Lead the configuration, maintenance, and enhancement of Workday modules, including Core HCM, Benefits, Advanced Compensation, Performance, and Absence, • Act as a functional SME, translating business requirements into scalable Workday configurations and solutions, • Own and support Advanced Compensation cycles (merit, bonus, eligibility rules, allocations) and Performance Management processes, • Configure and optimize Absence Management, including plans, accruals, and compliance requirements, • Maintain Benefits Module, including plan updates and open enrollment configuration,, • Partner with HR stakeholders to evaluate processes and implement system-driven improvements and automation, • Design and maintain Workday security framework, ensuring proper role-based access, Segregation of Duties, and data privacy compliance, • Oversee data integrity and governance, including audits, validation, and mass data loads using EIBs, • Collaborate with HRIS/IT to design, test, and support integrations between Workday and internal/external systems, • Troubleshoot and resolve complex system issues; act as escalation point for HRIS-related challenges, • Support semi-annual Workday releases, including impact analysis, testing, and deployment of new functionality, • Build and maintain Workday reports, dashboards, and calculated fields to support HR operations and business insights, • Partner with HR and leadership to deliver meaningful analytics and audit-ready reporting Required Qualifications • Bachelor’s degree in Human Resources, Information Systems, or related field (or equivalent experience), • 5+ years of hands-on Workday experience with strong configuration ownership, • Proven experience supporting and configuring: Core HCM, Advanced Compensation, Performance Management, and Absence Management, • Demonstrated ability to translate business needs into functional system configurations, • Experience managing compensation cycles, performance processes, and absence programs in Workday, • Strong experience with Workday security, business process frameworks, and data governance, • Hands-on experience with EIBs and mass data loads, • Solid experience with Workday reporting, including calculated fields and dashboards Preferred Qualifications • Experience supporting or leading Workday implementations or major enhancements, • Experience with Workday integrations (Studio, Core Connectors, or similar), • Familiarity with other HR systems (e.g., Lawson, Kronos), • Advanced Excel skills Skills & Competencies • Strong functional and technical understanding of Workday configuration and architecture, • Ability to design efficient, scalable system solutions aligned with HR processes, • Analytical skills with the ability to support reporting and data insights, • Strong problem-solving and troubleshooting capabilities, • Effective communication with both technical and non-technical stakeholders, • Ability to manage multiple priorities in a fast-paced environment