Prefers specific knowledge of claims processing and customer service systems (NASCO adjustment and pend processing, UPS, UCSW, Research Station, Cognos, and Image). * Prefer knowledge of ITS/Blue ...
Processes Manual Payments/ACH transactions * Handle unemployment claims and verifications forms as needed performing other job-related duties and ad-hoc projects as assigned Skills You'll Need
... processes. Identify overpayment/underpayment opportunities by data mining, investigation, and quality review on benefit and/or provider configuration, rate loads, rate assignments, COB, claims ...
Track and process new orders, account upgrades, and escalate customer complaints to the appropriate department * Maintain a broad working knowledge of all products, services, and promotions available ...