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Job Description Job Code M1426RS Department Name Retirement Services Reports To CARE Management FLSA Status Non Exempt Union Code 53A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Provide advanced benefits counseling services as a case manager to active, inactive, disabled and retired members and their dependents; assist in understanding disability, health, condolence, pension, and other retirement benefits. The Senior Counselor will handle the more complex/escalated cases assigned to the CARE team. This role requires strong analytical judgment, effective problem-solving skills, and empathetic communication to navigate nuanced participant needs. The Senior Counselor also serves as a subject matter resource, supporting escalations, contributing to staff training, and strengthening overall team performance, while consistently upholding the CARE values of Collaboration, Action, Reliability, and Empathy. Essential Duties and Responsibilities: • Interpret pension, disability, condolence, and Fund-Paid health (FPH) rules, procedures and requirements for 32BJ members across multiple plans., • Review and assist with the processing of all pension, disability, and condolence applications., • Conduct in-person and telephone counseling appointments., • Perform outreach to inform members about available benefits and address escalated cases requiring additional guidance and support., • Review member records, including workhistory, service credits and eligibility information; research and analyze personnel data to support benefit determinations and application processing., • Explain QDRO calculations, multi-plan reciprocity calculations, disability benefit calculations, and other intricate benefit details., • Provide support in researching member appeals and document findings related to CARE services., • Review members’ eligibility for ancillary retiree benefits, including SRSP, Health and Legal Fund benefits., • Review member’s eligibility for FPH benefits, including Early Retiree, Worker’s Compensation, Short-Term Disability, and extended disability., • Assess the need for and review supporting documentation for benefit determinations including pension, disability, and FPH recertification.., • Prepare and coordinate member communications, including summaries, recertification letters, missing information notices, and award letters., • Discuss SRSP distribution options, Social Security benefits, Medicare benefits, COBRA continuation of coverage, and other sensitive benefit-related matters with members and their dependents., • Work closely with management staff in maintaining expected work production., • Work with Retirement Services Analysts, Member Services, DOE, and Compliance staff to assist with the review and resolution of member issues., • Review submitted documentation for completeness and validity and perform outreach to obtain missing or additional required documentation., • Independently manage a complex caseload from intake through resolution., • Support onboarding, refresher training, and knowledge-sharing for CARE staff., • Respond to inbound CARE calls, including intake for pension, condolence, and disability inquiries., • Provide backup coverage for CARE staff as needed., • Participate in retirement planning seminars by presenting pension information to large groups., • Perform tasks and special projects as required by management/supervisory staff Qualifications (Competencies): • Minimum of three years of experience processing pension claims/calculations or three years retirement counseling experience required., • Knowledge of some aspects of the administration of the 32BJ Pension Fund preferred., • Demonstrated ability to provide exceptional customer service via phone, email, virtually and in-person., • Must demonstrate excellent oral and written communication skills., • Strong public speaking skills required., • Must meet performance, accuracy, attendance and punctuality standards., • Strong analytical, problem solving and decision-making skills., • Detailed knowledge of 32BJ benefits as displayed through participant case handling., • A demonstrated capability to manipulate and use multiple software programs including Excel, Microsoft Word, and Windows applications., • Excellent documentation skills., • Strong ability to multitask., • Ability to prioritize work and meet deadlines., • Flexibility with work schedule., • Overtime or travel required periodically. Soft Skills (Interpersonal Skills): • Detail oriented with excellent organization skills., • Ability to work independently coupled with the ability to work as a member of a fast-paced team. Education: College degree (preferred) or equivalent experience. • Call center experience a plus., • CARE Team Counselor experience required., • Pension and disability customer service background required. Language Skills: English required; bilingual Spanish preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Description Job Code A2226RS Department Name Retirement Services Reports To Assistant Manager, CARE Team FLSA Status Union Code 53A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of CARE Team Management, the Associate Counselor provides counseling and case management services to active, inactive, disabled, and retired 32BJ members and their dependents. The Associate Counselor delivers guidance on benefit eligibility calculations, methods of retirement payments, taxability of retirement income, retiree health benefits, and disability benefits related to the pension application.This role requires a commitment to empathetic and high-quality service while upholding the CARE Team’s core values of Collaboration, Action, Reliability, and Empathy. Essential Duties and Responsibilities: • Make and receive initial and follow-up calls to members whose cases are being handled by the CARE Team.., • Interpret retirement rules and communicate pension application procedures and requirements for member retirements, pre-retirement surviving spouses, and post-retirement surviving spouses., • Conduct in-person and telephone counseling appointments and process pension applications., • Provides supportive, participant-centered guidance to members and dependents, actively listening to understand needs and identify appropriate next steps, • Review the accuracy of all received pension applications and supporting documents., • Process pension elections in Dynamics or v3locity and establish disbursement schedules., • Ensure required supporting documents are submitted and verified; determine needs for additional information to meet requirements., • Coordinate all communications with members, including but not limited to Pension Summary Letters, Acknowledgement Letters, Missing Information Letters, and Award Letters., • Review members eligibility for retiree health benefits., • Discuss SRSP (401(k)) distribution options with members., • Discuss Legal Fund benefits with members., • Provide an overview of Social Security and Medicare benefits to retiring members., • Assess the need for detailed earnings reports from the Social Security Administration to assist in finalizing the calculation of pension service credits and review such reports with members., • Participate in retirement planning seminars by presenting pension information to large groups., • When not providing retirement counseling, work on processing pension applications and estimates (OPEs), including RMD applications and OPEs, reinstatements, and other duties including but not limited to Banking procedures (stop payments, check reissues and EFT changes)., • Provide back-up support to CARE Support Specialists and CARE Representatives as needed., • Work closely with Management in maintaining and reviewing personal work production., • Perform tasks and special projects as required by management/supervisory staff. Qualifications (Competencies): • Minimum of 1 year experience processing pension claims/calculations or 1 year customer service experience with pension products., • Knowledge of some aspects of Pension Fund administration including eligibility requirements and benefit provisions preferred., • Must demonstrate effective oral and written communication skills., • Must meet performance standards including attendance and punctuality., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs simultaneously including Dynamics, v3locity, vendor systems, Excel, Microsoft Word, and Windows applications., • Strong analytical, problem solving and decision-making skills., • Strong public speaking skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Flexibility with work schedule (some overtime or travel required). Soft Skills (Interpersonal Skills): • Demonstrates exceptional communication skills and professionalism in all interactions, ensuring a positive experience through responsive, empathetic, and solution-oriented service, • Ability to build rapport and foster trust through empathetic communication and member-focused service, • Demonstrates active listening skills to understand participant needs and identify appropriate next steps, • Ability to coordinate and work on multiple projects simultaneously., • Detail oriented with excellent organization skills., • Ability to work independently coupled with the ability to work as a member of a fast-paced team., • Ability to maintain effective working relationships with project team members, supervisors, and employees from other departments. Education: • College graduate (preferred)., • Pension Customer Service or call center experience is a plus., • Financial customer service background is a plus., • Notary Public license helpful (will be required to obtain license if not already licensed). Language Skills: Speak, read, write, and understand English (bilingual Spanish preferred). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Description Responsibilities: Performs billing functions to review and take necessary actions to resolve billing errors ensuring clean claim submission Knowledge of insurance billing in the following areas: Worker's Comp and Motor Vehicle Claims in NJ and NY Work directly with third party payers, internal and external customers, and other contract clients toward effective and efficient collection results on accounts assigned by management in accordance with departmental policy and procedures Ability work well independently and communicate efficiently and respectfully with patients and insurance representative Must have experience with Worker's Comp and No Fault PIP in New York and New Jersey billing and reimbursement regulations Identify billing errors and denials, by understanding the problem and resubmit corrected claims or take other appropriate action resolutions. Be able to negotiate settlements Be able to communicate with law firms that are processing arbitration on behalf of hospital. Send appeals for: low reimbursement, no authorizations, timely filing, medical necessity etc. with correct documentation. Submit paper claims to primary and secondary insurance with correct documentation, ie: operative reports, implant invoices, primary eob's Adjust claims for correct fee schedule, incorrect payments and patient responsibility. Scan work and correspondence daily and maintain clear detailed notes Maintains a thorough knowledge of third party billing and collection requirements for payers assigned for handling. EDUCATION/EXPERIENCE REQUIREMENTS High School Diploma or equivalent Minimum 5 years billing and follow-up experience Coding certification preferred but not required.

Job Description Job Code 1180 Department Name Health Fund Admin Reports To Manager, Health Fund Operations FLSA Status Exempt Union Code N/A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Manager of Health Fund Operations, the Claims Dispute Resolution Analyst will be responsible for reviewing healthcare claims flagged under the "lesser of terms" payment principle and managing cases within the Independent Dispute Resolution (IDR) process. This role involves analyzing claims, negotiating equitable reimbursement rates, and ensuring compliance with regulatory requirements, including the No Surprises Act. The Claims Dispute Resolution Analyst will collaborate with internal teams, healthcare providers, and payers to resolve disputes while maintaining accurate documentation and delivering timely results. Essential Duties and Responsibilities: • Case Review and Analysis, • Conduct thorough review of disputed medical claims to determine the medical necessity of services provided to our members and identify resolution pathways, • Analyze clinical documentation to support or contest payment disputes, • Identify and review cases flagged under the "lesser of terms" payment principle, • Analyze claim details, including billed charges, payer allowed amounts, and applicable contracts or benchmark rates, • Collaborate with healthcare providers to obtain necessary clinical information and provide expert clinical insight during negotiations, • Negotiation, • Initiate and manage rate negotiation discussions with healthcare providers and/or facilities, • Leverage data such as industry benchmarks, comparable claims, and cost analysis to propose equitable reimbursement rates, • Document all negotiation processes, ensuring transparency and accountability, • Negotiate arrangements for planned care with out-of-network providers when no in-network equitable exists, • IDR Process Management, • Coordinate the submission of notices and required documentation through various methods of receipt, • Ensure compliance with federal regulated 30-day open negotiation period and timelines for IDR requests, • Manage the workflow of IDR cases from initiation through final resolution, • Data Entry and Documentation, • Accurately input case details, clinical data, and communications into internal systems, • Maintain records of all correspondence, decisions, and outcomes related to IDR cases, • Ensure all documentation is complete and compliant with federal regulations, • Collaboration and Communication, • Coordinate with internal teams, including billing, compliance, and legal, to gather necessary documentation for negotiations, • Serve as a liaison between providers and payers, facilitating efficient and amicable resolutions, • Communicate outcomes effectively to all stakeholders, including patients when necessary, • Compliance, • Maintain up-to-date knowledge of regulations governing claims and reimbursement, particularly around "lesser of terms" and balance billing, • Ensure all actions and submissions are in full compliance with federal regulatory requirements, • Support the maintenance of a resource database, • Maintain up-to-date knowledge of resources and entitlements, • Reporting, • Assist in generating reports on IDR/Lesser of case outcomes, trends, and performance metrics, • Assist in building presentations to report findings to internal and external stakeholders, • Perform any other relevant, or pertinent work duties assigned by management Qualifications (Competencies): • 3+ years of experience in healthcare billing, claims, or payer-provider negotiations required, • Proficiency in data entry, with attention to detail and accuracy, • Experience with healthcare billing and systems is a plus, • Excellent verbal, interpersonal, and written communication skills, • Ability to communicate complex medical and regulatory information clearly and effectively, • Ability to manage multiple cases simultaneously and meet strict deadlines, • Experience with the Independent Dispute Resolution process or similar healthcare arbitration processes, • Strong knowledge base of the healthcare industry, • Outstanding analytical and problem-solving skills, • Ability to use Microsoft Office with emphasis on Excel and Word, • Excellent organizational and prioritizing skills, • Ability to work on simultaneous projects with diverse working groups, • Excellent customer service skills when working with claimants and hospitals to resolve disputes, answer questions and provide solutions related to medical claims Education: Bachelor’s degree in Healthcare Administration, Business, or a related field; or the equivalent education and/or experience. Language Skills: The ability to read, write and understand English is essential Bilingual in English/Spanish preferred Reasoning Ability: High Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job Description Hi, we're Oscar. We're hiring a Data Scientist II to join our Data team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves - one that behaves like a doctor in the family. About the role: Oscar's data team is focused on pushing our understanding of this complex landscape of health care and insurance business. Insurance companies sit on a trove of data that is both broad and deep, spanning financial claims, clinical medical records, and rich product interaction data from our members. Connecting the dots across these datasets gives us unique insight into how the healthcare system functions and allows us to improve care coordination, better manage risk, build higher-performing provider networks, and create a standout consumer experience in our product. As a Data Scientist II you will drive data science projects across multiple teams and domains. In this role, you'll take ownership of analytical and modeling work, contribute to technical direction, and partner closely with business, engineering, product and data stakeholders to deliver impactful solutions. This is a mid-level role for data scientists who can operate independently, manage ambiguity, and apply advanced analytics or modeling techniques with minimal oversight. You will report into a leader on the Data team (Senior Data Scientist and above). This posting is representative of multiple roles, and final team placement will be determined during the interview process. Work Location: This position is a hybrid role based in our New York City office, Los Angeles Office, or Tempe Office requiring a hybrid work schedule with 3 days of in-office work per week Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $131,200 - $172,200 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses. Responsibilities: • Research, develop, and maintain data pipelines, statistical models, and advanced analytical solutions, • Own projects end-to-end, including problem definition, implementation, validation, and iteration, • Deliver high-quality analytical and modeling outputs with limited manager oversight, • Collaborate closely with data science peers and cross-functional partners across business units, • Help ensure data science processes and outputs align with broader team strategies and roadmaps, • Provide guidance or informal mentorship to junior data scientists or analysts when needed, • 3+ years of experience in data science, applied analytics, or a related quantitative field (industry, academia, or both), • 2+ years of experience using SQL and Python and/or R to query, analyze, and manipulate data, • Master's degree in a quantitative or technical field, • Knowledge of or previous work experience in health care or health insurance, • Experience mentoring or supporting junior team members At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description:\n\n General Purpose of the Job: At a professional level, the Recruitment Manager will have direct hands-on management of the day-to-day staffing and hiring initiatives and full-cycle recruiting process, which encompass one to supervise, provide guidance, coach, support, and champion the Recruitment Team in some of the following areas: designing and implementing hiring processes that meets compliance efforts and aligns to the organization’s hiring goals, and develop strategies to identify high-performing candidates who will fit a rapidly growing organizational culture. This role requires an individual to be an active member of the overall Human Resources and Recruitment Team and will provide support with on-going Human Resources and Recruitment projects. The position requires an extremely perceptive person who can interact respectfully with individuals at all levels within the organization, as well as with external vendors, with an understanding of the balance between the organization’s needs, business demands, and candidate goodwill. The incumbent will act as an ambassador to possible new hires and will be committed to help to optimize and promote the organization’s brand. Essential Duties and Responsibilities:Manage full cycle recruiting process for a variety of governmental agency budgeted and organizational staffing needs, which include positions from line staff up to leadership level.Manage sourcing, soliciting feedback from hiring managers, providing ongoing updates during the recruitment process to stakeholders, communicating status to candidates, coordinating offers, background checks and onboarding.Responsible for keeping applicant tracking system/tool up to date, and compliant with all state and federal laws.Maintain consistent and regular updates to the Human Resources Team abreast of new hires, job titles, start dates and the satisfactory return of background checks to ensure start dates are accurate.Create, enhance, and implement an efficient recruitment process with recruiting tools and resources that are data-driven and sets best practices.Responsible for clean and reportable data to support Human Resources and organizational metrics reporting.Utilize a metric driven approach and best practices to recruitment performance, initiatives, and training.Develop regular feedback mechanisms to track candidate experience and interview team, and review feedback with stakeholders on next steps.Implement and maintain hiring policies and processes that encourage excitement and drive to source great and unique talent.Being proactive in drawing candidates’ initial interest, then create, and rely on, strong interviewing skills and good judgment to identify an ideal match.Employ strategies that will find candidates who will fit the organization’s culture of respect, professionalism, collaboration, long-term committed, and honesty.Implement and maintain hiring policies and processes that encourage excitement and drive to source great and unique talent.Ensure consistent interpretation and administration of organizational recruitment procedures to avoid miscommunication and process breakdowns.Provide advisement, and training where necessary, to managers and supervisors on productive, efficient, and legally acceptable interviewing techniques to minimize the risk of claims of unfair hiring practices.Assist with the OnBoarding process to ensure new hires are prepared ready to start.Continually evaluate the structure of the Recruitment Team to optimize for efficiency and effectiveness and to support the organization’s growth.Exhibit extensive knowledge of recruitment policies and procedures & Federal, State, and local laws regarding employment practices. Ensure compliance with local, state, and federal laws regarding employment practices, organizational policies and procedures as it relates to hiring practices and processes, and records retention.Evaluate, develop, and revise job descriptions and other relevant recruitment and human resources documents.Conduct recruitment audits periodically, but quarterly at a minimum.Collaborate with HR team members on compliance audits, special projects and initiatives when needed.Maintain an environment of positive employee relations by maintaining confidentiality, establishing trust and credibility, being approachable and fair, balancing business needs with employee needs, and spending significant time interfacing directly with employees and managers.Irrespective of responsibility, serve as backup support where needed to meet business demands and needs.Contributes to the overall success of the organization by performing all other duties and responsibilities as assigned by supervisor or designee, and being able to pivot with ever-changing priorities and newly added job-related responsibilities that arise based on business changes, needs, and demands. Team Supervision and ManagementLead, supervise, manage, direct, and mentor all aspects of the Recruitment Team, ensuring effective clear communication and collaboration for each staff.Conduct weekly/bi-weekly one-on-one meetings to review progress and provide support.Perform evaluations and execute professional development plans for Recruitment staff's continued learning and career growth.Develop and implement effective recruitment strategies to attract and retain top talent across the organization.Communicate a vision and strategy for the Recruitment team, as well as the team and personal goals to drive successful execution of that vision and strategy.Manage and mentor the team to achieve ambitious results and create a high standard of accountability.Build a team culture of accountability, optimism, excellence, transparency, and adaptability in a rapidly changing environment.Champion initiatives to ensure a diverse and inclusive hiring process that supports the organization’s commitment to equity. Position Parameters [other measurable factors]: Decision-making responsibilities:Decisions generally include oversight, management and coordination of recruitment related concerns.Strong analytic skills and ability to rapidly assimilate complex information.Positive influencing skills with the ability to generate support and build consensus.Problem solving responsibility:Must be able to identify and anticipate any issue through research and propose the resolution.Should possess a thorough understanding of industry requirements and transactions or related experience and all related departments’ roles in such transactions.Creativity and an out of the box approach are required to improve all areas of responsibility.Exceptional consulting skills with the ability to probe and actively listen to gain understanding and help clarify inquiries, needs, and/or root cause of an issue.Working relationships and contacts:Strong strategic thinking and influence skills, with the ability to build trust and alignment across executive leadership and broader organizational teams.Interact with other departments or divisions to ensure cooperation and the delivery of proper services.Strong interpersonal skills necessary to work with outside regulators or investors.A friendly, engaging personality a plus to work with internal departments to research and resolve recruitment challenges.Must be able to present and explain documentation to senior management and management in control functions.Impact/importance of function:Demonstrated critical ability to maintain accurate recruitment records facilitate and conduct activities around the organization’s recruitment matters with an ultimate resolution while staying within regulatory guidelines to prevent risk in hiring standards and practices, as well as reputational risk.Develops functional and practical recruitment strategies that align with organizational objectives by contributing information, analysis, and making beneficial recommendations of policies, and procedures to senior management, department heads, colleagues, and other stakeholders. Position Requirements and Minimum Qualifications: Licenses, certifications, degrees, and job-related knowledge: Bachelor’s degree in human resources management, business management, or related field is required. Master’s degree is strongly preferred.At least six (6) years of prior direct recruitment experience is required, including at least four (4) years of direct management and supervisory.Professional certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is a plus.Extensive expertise and in-depth understanding in Recruitment processes and policies.Comprehensive knowledge of employment law and regulatory compliance, risk management, classification and compensation, job analysis, job evaluation, talent acquisition and retention, employment services, development of and application of policies and procedures, management and audit of HRIS/applicant tracking systems [or the absence of an applicant tracking] and records, and communications.Direct work experience in and knowledge of nonprofit organizational operations and governmental contract knowledge is strongly preferred.Knowledge of relevant employment and hiring laws, including but not limited to labor law covering Equal Employment Opportunity Commission (EEOC), the Equal Pay Act (EPA), and Americans with Disabilities (ADA) is a plus.Proven ability to align Recruitment strategies with organizational goals and drill down to creating and/or developing team and individual performance goals.Deep understanding of the principles and functionalities of a HRIS system, including the ability to analyze data, manage system configurations, implement new features and leverage the system to optimize Recruitment processes.Excellent business judgment and willingness to learn new practice areas.Proficiency in documenting processes and keeping up with industry trends. Non-profit environment experience is a strong plus, to understand and be able to work within the budgetary constraints of Recruitment. Job-related skills, including language, mathematical, and reasoning (analytical) skills:Unquestionable personal integrity, fairness, and credibility, and the ability to gain the trust of employees at all levels.Must demonstrate an unwavering commitment to professional ethics, discretion, confidentiality in all internal and external interactions and information, and supervising employees and consulting with management.Acts as a key representative of the organization, consistently exhibiting a polished demeanor, exceptional judgment, and a proactive, solution-oriented approach.History of proven, measurable results for managing growth and aligning recruitment processes and tools to support designed business priorities with the ability to provide thoughtful, progressive and strategic guidance.Demonstrated success in a Recruitment leadership role, with a proven ability to lead transformative Recruitment initiatives that align with organizational goals in fast paced, growth-oriented environment.Expertise in strategic talent initiatives and talent optimization.Expertise in analysis, critical decision making, project management, and process improvement.Demonstrated ability to understand and work with analytical tools, reports and technology.Must be highly detail oriented with excellent evaluative and mathematical skills.High level of experience and comfort working within, or the absence of, an HRIS/applicant tracking system.High level of computer proficiency in MS Office: Outlook [email system] Word, Excel [with advanced level knowledge], PowerPoint, Adobe, internet navigation, and the ability to learn new technologies and databases. Intellectual, creative, and/or communication abilities: Communicate effectively and establish trustworthiness throughout the organization with Senior Management, department heads, colleagues, and stakeholders as an effective developer of solutions to business compliance challenges and potential risks.Ability to act as liaison among a range of internal customers, manage with influence by demonstrating strong communication, relationship management, organizational and analytical skills.Equal ability to work independently or as part of a multi-functional team in reviewing business and contractual requirements output and adherence to company policy and regulatory directives.Highly ethically motivated and results-oriented, proven creative problem solver with positive respectful proactiveness.Strong interpersonal, management, supervisory, and leadership skills with an excellent change management approach.Excellent time and project management with strong follow-up skills, with the ability to prioritize and manage multiple tasks assigned efficiently.Superior written and oral communication, organizational, and presentation skills.Ability to work in a dynamic, rapidly changing environment, adapting to multiple and shifting required priorities and collaborating with a wide range of colleagues to deliver expected results.Must have incredible initiative, the ability to work well under pressure, and the ability to be flexible and work both independently and as part of a team to complete complex projects in a fast-paced environment.Must be adept and comfortable with crisis management.Demonstrated ability to exercise critical thinking, analytical and problem-solving skills as well as resourcefulness. Other:Contributes to the overall success of the organization by performing all other duties and responsibilities as assigned by supervisor or designee and being able to pivot with ever-changing priorities and newly added job-related responsibilities that arise based on business changes, needs, and demands.May be required to work long hours and a varied schedule.Open to be available after hours for any urgent calls.Travelling throughout various locations in the New York City area.Lifting and moving objects weighing up to 30 pounds several times a week.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description About Parento Parento is the first provider for paid parental leave, distributing the first and only paid parental leave insurance and parental support program. Our holistic program enables companies to offer paid maternity and paternity leave to all employees. Designed to support working parents while alleviating HR's workload, Parento's white glove leave concierge handles the complexities of leave management, payroll calculations, compliance, and claims, while providing emotional and parent coaching for employees. Our proprietary program boasts a 95% return-to-work rate and guides employees through the process before, during, and after leave to ensure a seamless re-onboarding. Position Overview The Sales Development Representative (SDR) position is responsible for generating qualified sales pipeline through outbound prospecting and lead qualification. This role focuses on identifying and engaging prospective customers and booking high-quality discovery meetings for Sales Consultants. Success in this role requires strong communication skills, comfort with high-volume outreach and the ability to stay organized and resilient in a target-driven environment. This is a great opportunity for someone hungry and looking to grow within a sales organisation, whilst helping expand access to paid parental leave and support for working families. Key Responsibilities • Prospecting: Researching target accounts and identifying key decision-makers with defined ideal customer profiles (ICPs)., • Outreach: Conducting high-volume outbound calls, emails, and LinkedIn messages to engage prospective customers., • Lead Qualification: Identifying prospect pain points and assessing fit for the product/service., • Meeting Booking: Scheduling discovery calls and demos for Sales Consultants, ensuring accurate handoff and context., • Pipeline Generation: Consistently meet or exceed monthly targets for meetings booked and qualified pipeline created., • CRM Management: Logging activities and maintaining accurate records in HubSpot., • Collaboration: Working closely with marketing and Sales Consultants to align messaging, provide feedback on lead quality and refine outreach strategies. Requirements • Communication: Excellent verbal, written, and active listening skills with the ability to engage senior stakeholders., • Tech Savvy: Proficiency with CRM (HubSpot), sales engagement tools and LinkedIn for prospecting., • Resilience: Handling rejection and staying motivated and maintaining momentum in a high-activity role., • Organization: Strong time management to meet targets., • Business Acumen: Understanding sales cycles and market needs., • Mindset: Self-starter, tenacious, goal-oriented, and eager to learn., • Track Record: Proven ability to hit targets and exceed goals., • Growth Potential: A desire to advance within a sales organization, • Experience: 1-3 years in sales, customer service, or business development., • Education: Bachelor's degree or higher, • Property & Casualty Insurance License preferred but not required

Job Description Job Code M0526HF Department Name 32BJ Health Fund Reports To Senior Manager, Policy FLSA Status Exempt Union Code N/A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: The 32BJ Health Fund is seeking a Policy Research Analyst to join the Policy Team. The position reports to the Senior Manager of Policy. The Health Fund Policy team was created to address the changing regulatory landscape, evaluate and advance health policy, and elevate the 32BJ Health Fund in public discussions on health care costs, hospital prices, and payment innovation. Our team is at the forefront of driving policies to lower healthcare costs and hospital prices in New York and New Jersey for the purpose of ensuring affordable, accessible, and high-quality benefits for our members. Our legislative successes to date include passage of the NYS Healthcare Affordability and Equity Law to prohibit anti-competitive contracting clauses, the NYC Healthcare Accountability and Consumer Protection Act creating the first-ever municipal Office of Healthcare Accountability, and the Healthcare Data Transparency Act requiring the New York State public employee plan to publish its hospital prices. Currently, our team is working to pass novel legislation to establish fair prices, called site neutral payments, for routine outpatient services in New York State, and legislation to codify healthcare cost growth benchmark infrastructure in New Jersey. We work on these legislative efforts with the Coalition for Affordable Hospitals, a multistakeholder coalition -- of labor unions, health care providers, community and consumer advocates, religious institutions, civil rights organizations, and government entities. This position will have a focus on supporting this legislative work in New York and New Jersey and is ideal for someone passionate about health policy solutions that create greater affordability for 32BJ Health Fund and its participants. Essential Duties and Responsibilities: • Perform research activities such as literature reviews, budget and policy analysis, and quantitative data analysis, • Compiling tailored, "just in time" information on specific hospitals or bill content in response to legislator questions, typically during a legislative session, • Work with communications teams to create images/graphs to distill complex policy topics into easy-to-understand visuals, • Research specific policy design issues in-depth to inform legislative language and amendments, • Analyze hospital audited financials to create hospital financial profiles, • Use visualization tools like Tableau to tailor data to specific audiences and prepare for meetings with legislators, • Support narrative-building in New York and New Jersey to center hospital prices in healthcare affordability and access policy conversations through research and writing to support reports, white papers, or other written products, • Maintain fact sheets with basic data point and keep calendar of data updates, • Develop and maintain expertise in data extraction and analysis of policy datasets, such as: NASHP, Sage Transparency, hospital audited financial statements, NYS SPARCS, NYS Institutional Cost Reports, CMS Healthcare Cost Report Information System, NYS All Payer Database, • Attend meetings and public hearings, prepare briefing notes, and interact with external partners and advocates, • Monitor State and City administrative activities relevant to healthcare provision, such as merger/acquisition approval meetings or land use and zoning processes, • Policy research and budget analysis, including for example:, • National scan of research of best practices in other states (i.e., updating compendium released in first policy conference), • How different states pay for healthcare cost accountability initiatives, • Review new, proposed, and final federal, state, and local legislation and assist in summarizing key provisions, • Help summarize learnings from policy implementation to research and advocate for new policies at the city, state, and federal level Qualifications (Competencies): • 2-5 years of relevant work experience, including analyzing and assessing policy options relative to a specified goal., • The ideal candidate is someone with a background in health policy and legislative research, including both quantitative and qualitative research., • Ability to analyze and distill large datasets, format spreadsheets, and effectively communicate findings., • Familiarity with healthcare claims and/or organizational financial analysis., • Ability to proficiently use MS Office software packages, including strong Excel skills., • Demonstrated ability to use data visualization tools, such as Tableau, is a plus. Soft Skills (Interpersonal Skills): • Ability to work independently and collaboratively as part of a team, • Excellent communication skills, both oral and written, • Well organized, attentive to detail and able to multitask and manage projects, • Ability to prioritize work and meet deadlines Education: College or paralegal degree, or equivalent experience required. MPH, MPA, or MPP a plus. Reasoning Ability: High Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job DescriptionAbout rag & bone From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future. Job Summary: The Accounts Receivable Coordinator oversees the domestic wholesale AR portfolio across major, off-price, and specialty accounts, ensuring timely collections, accurate cash application, and full vendor compliance. This role manages end-to-end AR activities including account reconciliation, dispute resolution, customer account setup, and aging oversight while maintaining clear visibility for management through detailed reporting and trackers. Partnering closely with Sales, Customer Service, and Logistics, the coordinator drives process improvements, resolves urgent issues, and supports order release and payment resolution in a fast-paced, high-volume environment. Responsibilities: • Oversee the domestic wholesale AR portfolio across Majors, Off-Price, and DOM Specl Accounts, ensuring timely collections and accurate cash application., • Monitor and manage vendor compliance by reviewing portal activity, invoices, and account status., • Reconcile accounts, investigate disputes, and coordinate resolutions across Sales, Customer Service, and Logistics., • Maintain visibility for management through up-to-date AR aging reports and portfolio trackers., • Drive efficiency by partnering with Sales and Customer Service to improve processes around order release, payment reconciliation, and claims handling., • Own the full setup process for new customer accounts, including credit terms, tax documentation, and billing accuracy., • Run daily AR aging reports and follow up on overdue balances; generate and send statements., • Track invoices in vendor portals and update Excel trackers for majors on a monthly cadence., • Manually upload invoices to Revolve on a weekly schedule., • Send weekly prepayment requests (Tuesdays) and follow up to ensure timely application., • Set up new customer accounts end-to-end, ensuring accuracy in credit terms, tax documentation, and billing details., • Respond to a high volume of ad hoc requests and “fire drills” via email, troubleshooting quickly to keep orders, payments, and reconciliations moving., • Partner with Sales and Customer Service to release orders in line with credit limits and resolve claims/payment holds. Requirements:, • D365 ERP -- daily (invoice processing, settlements, reporting)., • Excel -- daily (aging reports, trackers, reconciliations)., • Vendor portals (Nordstrom, Neiman Marcus, Revolve, Bloomingdale’s, etc.) - weekly or as needed for invoice tracking and uploads., • Email/Outlook & Teams -- daily (cross-team and client communication). Skills and strengths:, • Strong attention to detail and accuracy in financial tracking and reconciliations., • Ability to stay responsive under pressure, resolving urgent issues quickly via email and cross-team communication., • Process-driven mindset with a knack for building trackers, reports, and automations that increase efficiency. Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity Have No Fear | Innovate and solve problems Own Every Decision | Work together and get results Quality Matters | Not only with product, but we see it in our people Make Shit Happen | Be disciplined, be competitive Our in office policy is in office, 4 days a week. Benefits • Paid Time Off, • Clothing Allowance, • Generous Employee Discount, • Paid Parental Leave, • Membership to Calm and access to other wellness benefits, • Medical, dental, vision and ancillary benefits rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR G1OQfYq1bx

Job DescriptionDescription: SUMMARY The Asset Management Analyst is responsible for a wide range of activities aimed at managing and optimizing energy assets and their underlying P&L and supporting the Asset Management team. ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned as needed) Finance & Performance Analysis: • Support development and review of annual budgets for the project portfolios, • Perform monthly variance analyses, • Provide input and review of the pro-forma financial models for generation assets, • Author reports on project performance for investors and lenders, • Assist in cash flow forecasting and management, • Perform financial analyses of offtakes to determine optimization opportunities, • Develop other ad-hoc economic analyses as needed, • Identify and implement opportunities to optimize projects and budgets, • Provide support with partners, as applicable, including commercial, operational, and financial reporting and optimization, • Develop analysis and reporting tools, dashboards, and KPIs using PowerBI or similar tools Operations: • Collaborate with the operations engineering team to evaluate and improve operational performance and quantitatively justify economics., • Coordinate with project O&M staff and vendors for performance optimization, • Participate in daily operation calls on assigned assets, • Support commercial operations including net position management on energy, RECs, and resource adequacy Regulatory and Compliance: • Ensure compliance with regulatory requirements and project agreements with high accuracy, • Maintain compliance with obligations for: • Power Purchase Agreements, • Interconnection Agreements, • Operating Agreements, • Credit Agreements, • Operations and Maintenance Agreements, • Land Agreements, • Warranty Agreements Risk Management: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS • Experience managing contracts and understanding market rules in any of CAISO, NYISO, ERCOT, MISO and PJM., • Excellent analytical and critical thinking skills with the ability to identify and solve complex problems paired with strong written and verbal communication skills, • Ability to drive collaboration with cross-functional teams, • Experience with renewable energy assets financed through tax equity and debt structures, • Demonstrated proficiency in Microsoft Excel, Word, Teams, PowerBI and PowerPoint, • Experience with standard financial metrics and analyses (NPV, IRR, DCF models), • Approx. 10% Travel via airline and auto required to project sites and various corporate offices (NYC, San Diego, Reno), various stakeholders including offtakers, CEC, CAISO, ERCOT, major contractors/vendors, etc. EDUCATION and/or EXPERIENCE, KNOWLEDGE • Bachelor's degree in Business, Mathematics, Economics, Finance, or Engineering. ., • At least 2 years of work experience in the California, Texas, and/or New York energy sector, preferably managing solar, wind, and/or battery assets, • Experience onboarding of greenfield renewable and/or battery projects in California, Texas, and/or New York, • Experience with various forms of offtakes including unit-contingent power purchase agreements (PPAs), fixed quantity swaps, contracts for differences, BESS tolling, Index Plus, and Virtual PPAs. PHYSICAL DEMANDS 10% Travel to Project Sites, TG Offices, Stakeholders and Offtakers WORK ENVIRONMENT Working hybrid schedule out of Home Office other than Travel Commitment stated above Terra-Gen is an equal opportunity employer, drug-free workplace, and complies with Americans with Disabilities Act and related laws and regulations as applicable. All applicants are considered for all positions without regard to age, race, religion, color, sex, gender, sexual orientation, pregnancy, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. All offers of employment are contingent upon successful completion of a pre-employment background check and drug screening. All qualified applicants with arrest or conviction records will be considered for employment in accordance with federal, state or local requirements such as the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Employees must be authorized to work in the US and employment is contingent upon presentation of acceptable documents as evidence of identity and employment authorization, as detailed on Form I-9. Terra-Gen provides a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off, paid holidays, and 401(k) retirement savings plan with employer match. The posted compensation is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California. This salary range may also be modified in the future, depending upon skills, experience, education, and geographical location.

Job Description Seeking an Estimator to join our team! The candidate will work on the School Construction Authority Job Order Contract (SCA JOC), reporting to the Program Manager and Executive Leadership Team. The candidate will support the Proposal and Project Teams, by analyzing proposal requirements and developing mechanical, electrical, plumbing, and construction estimates for all phases of construction related to school facilities. Minimum Requirements: • Associate degree in engineering, architecture, and/or construction from an accredited college or university. Bachelor’s degree is preferred., • 5 years in general construction estimating; or a comparable combination of education and experience., • Provide a dispute resolution in relation to all aspects of the cost proposal including but not limited to quantity and unit price items., • Responsible for reviewing construction estimates with supporting documentation including contractor price proposals and supporting documentation of drawings, technical specifications, cost estimates, vendor/subcontractor quotes, market analysis, and other related documents to determine if the proposed construction cost has been developed regarding supporting documentation, project location, schedule, and local labor conditions., • Assist the project team in contract negotiations, respond to requests for explanations of their cost estimates, review contractor request for equitable adjustment (REAs) for validity and assist in claims support, and act as a resource for the project team in need of quick unit costs for reference by analyzing blueprints and other documentation to prepare time, cost, materials, and labor estimates., • Prepare estimates of all major and minor construction aspects including overall scope of work, time, and materials for use in selecting vendors or subcontractors., • Confer with engineers, architects, owners, contractors and subcontractors on changes and adjustments to cost estimates., • Prepare estimates used by management for purposes such as cost estimating and budget planning, scheduling work, and organizing., • Prepare cost and expenditure statements and other necessary documentation at regular intervals for the duration of the project., • Assess the cost effectiveness of products, projects, or services, tracking actual costs relative to bids as the project develops. Set up cost monitoring and reporting systems and procedures., • Take actions to deal with the results of delays, bad weather, or emergencies at construction sites. Inspect and review projects to monitor compliance with building and safety codes, and other regulations., • Provide a dispute resolution in relation to all aspects of the cost proposal including but not limited to quantity and unit price items., • Ability to build and strengthen long-lasting client relationships by providing reliable service and project solutions., • Ability to communicate clearly and effectively with all management levels. Must have excellent oral and written communication skills., • Must have strong organizational and time management skills., • Must be able to adapt and prioritize, meeting deadlines, in a fast-paced environment., • Operate with a sense of urgency, quickly responding to clients., • Demonstrated leadership, responsiveness, and accountability., • Detail oriented with strong analytical skills., • Proactive and take initiative., • Demonstrated proficiency with all applicable software packages including but not limited to MS Windows, MS Office (including Project, Word, Excel, Outlook, and PowerPoint), Adobe Acrobat, and estimating software such as Procore, PlanSwift, eBuilder, Bluebeam, Onscreen Takeoff, Sage 300, E-Gordian, etc.Company DescriptionWPA is a woman-owned Owner's Representative firm and we manage construction projects for mostly nonprofits including schools, hospitals, libraries, etc. in the New York City area. We have been in business for over 30 years and have completed well over 500 projects. We currently have somewhere between 50-60 employees. Because we are a woman-owned firm we are on contracts with larger Construction Management firms such as LiRo, Hill International, Jacobs, Tectonic, Gilbane, etc. and we help them to meet their WBE goals. We provide Project Managers, Inspectors, Estimators, Office Engineers and so on. Currently we are on about 10-15 different contracts.WPA is a woman-owned Owner's Representative firm and we manage construction projects for mostly nonprofits including schools, hospitals, libraries, etc. in the New York City area. We have been in business for over 30 years and have completed well over 500 projects. We currently have somewhere between 50-60 employees.\r\n\r\nBecause we are a woman-owned firm we are on contracts with larger Construction Management firms such as LiRo, Hill International, Jacobs, Tectonic, Gilbane, etc. and we help them to meet their WBE goals. We provide Project Managers, Inspectors, Estimators, Office Engineers and so on. Currently we are on about 10-15 different contracts.

Job Description Job Title: Director of Facilities & Operations Reports To: Regional Vice President Location: The Heights at Montclair State University, Montclair, NJ Compensation: $92,000.00-$98,000.00 per year and a comprehensive benefits package FLSA Status: Exempt Company Information Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university. Summary The primary responsibility of the Director of Facilities & Operations is the overall maintenance and custodial of The Heights at Montclair State University in Montclair, NJ. Areas of responsibility include, but are not limited to, fiscal oversight, hiring/training/supervision of maintenance and custodial team members, capital planning, development/implementation and oversight of all maintenance, cleaning, and preventive maintenance plans, and close collaboration with campus partners to create and maintain a satisfactory housing experience for residents in the community. Primary Responsibilities: • Seamless Assimilation: Provide leadership, development and program management for residential community integrating it into the institutional culture, • Point Person: Represent and provide communication about the residential community to University, owner, auditors, state/county/city housing stakeholders, and corporate staff., • Client Relations: On site coordination, communication and liaison with the University; more specifically, Residential Education and Services, Student Affairs, Finance and Treasury, University Facilities, Auxiliary Services/Dining Services, Fire Safety, University Police, Parking Services, University and Community Relations, etc., • Accountability: Assume accountability for the management and administrative operation of the residential community including office management, staff supervision, and facility management., • Supervision: Directly supervise one Assistant Director for Facilities and one Maintenance Supervisor. Oversee supervision of subordinate employees in the areas of Maintenance and Operations; responsible for the overall direction, coordination, and evaluation of these units. Carry out supervisory responsibilities in accordance with the organization's policies and applicable state and federal laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; maintaining personnel documentation and process bi-weekly payroll employees., • Human Resources: Oversee human resource functions such as benefits, workers compensation claims, payroll processing, hiring, training and evaluating for direct and indirect reporting staff., • Emergency Response: Available for emergency response at all times (unless arrangements are made with supervisor); Support of after-hours duty staff, which may include response expectations at site., • Reporting: Distribute regular status reports about the residential community including a weekly operations report, weekly licensing report, and collaborative reporting with the University for collections, occupancy, and subordinated expenses; also includes bi-annual furniture, fixture, and equipment report and tracking; providing prompt and thorough documentation for incidents that may create liability., • Budgets: Manage operating and capital budgets. Includes developing annual budget proposals, presenting budgets to University and Owner for approval, ensuring all expenditures fall within budget expectations, planning for unexpected expenses, tracking and approving expenditures, accounts payable functions, submitting monthly budget variance explanations, and communicating with corporate accountant., • Accounts Payable: Provide oversight of the accounts payable area including processing invoices for payment, tracking expenditures, containing costs and providing reports regarding expenditures., • Contracts: Manage vendor/contractor relationships including negotiating for the most cost effective and high quality services and monitoring vendor activities for contract compliance., • Facilities’ Programs: Oversee facility management program including an active preventive maintenance program, promoting a culture of sustainability, a responsive maintenance ticket system with low call back volume, a well-regulated housekeeping and grounds-keeping program, inventory control and asset management, and ongoing quality improvement efforts., • Turn(s): Manage annual “turn” of apartments between contracts including assisting institution in conducting an efficient and student friendly move in/move out processes., • Service Delivery: Design and implement effective systems and processes so excellent customer service is provided. Manages subordinate supervisors who supervise employees in the areas of Maintenance, Custodial and Operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications An ideal candidate will have strong experience in financial reporting, facilities management/maintenance and capital planning, marketing (print, online, social media and events), managing housing contracts/assignments, accounts receivables/payables and feels comfortable and is fluid in social media platforms. Has excellent verbal and written communication skills to interact with campus partners, students, staff, families, and community members are needed. Effective time management, attention to detail, and the ability to manage competing priorities will be necessary for success too. Required Minimum Qualifications: • Bachelor’s degree., • 7+ years in student housing operations, property management, facilities management., • Previous experience in operations including budget, personnel, analyzing data, report generation, business administration processes, facilities management, and budget management., • Strong communication and interpersonal skills with the ability to collaborate effectively with students, staff, and campus partners., • Proficiency with Microsoft Office, student housing management software and work order management systems., • Ability to operate standard office equipment (e.g., copier, computer, telephone)., • Experience supervising full-time staff., • Strong attention to detail and organizational skills., • Ability to manage multiple tasks and competing priorities in a dynamic environment., • Ability to lift and/or move up to 35 pounds. Preferred Qualifications: • Master’s degree preferred in higher education, student personnel, business administration, facilities, project management or a related field., • Knowledge of building systems such as chilled water HVAC systems, fan coil units, building automation control systems, rooftop outside air units, etc. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not employment contract. Salary commensurate on experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.

Ensures that claims payments are issued in a timely and accurate manner and that claims handling is conducted in compliance with applicable statutes, regulations, and other legal requirements, while following all applicable company procedures and policies. Job Opportunity At Great American Insurance

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Opportunity for advancement, • Training & development, • Competitive Pay, • Professional Development Responsibilities • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation., • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims., • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary., • Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals., • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation., • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution., • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier., • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system., • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.Qualifications, • Hold the insurance license required by your state and have a minimum of two years of commercial lines insurance account management experience as well as a Bachelors Degree or comparable work experience., • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects., • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations., • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision., • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.

Job DescriptionSalary: Salary Range: $65K- $72K THE NEIGHBORHOOD SELF HELP BY OLDER PERSONS PROJECT, INC. 975 KELLY STREET SUITE 401 BRONX, NEW YORK 10459-3477 Tel: (718) 542-0006 Email: Job Title: Human Resources Associate Department/Program: Human Resources / Administration Reports To: Human Resources Consultant (or Designee) FLSA Status: Full-Time / Exempt Work Location: Bronx, NY (Hybrid) Salary Range: $65K- $72K About SHOPP: Neighborhood Self-Help by Older Persons Project (SHOPP) enhances the strength and resilience of individuals, regardless of age or ability, through innovative programs and support services. SHOPP is committed to building vibrant communities where all individuals are empowered to lead fulfilling lives with meaningful connections and purpose, while serving diverse communities with dignity, respect, and cultural responsiveness. Position Summary: The HR Associate supports the day-to-day human resources operations of the agency, ensuring employees receive timely support while maintaining accurate documentation, HR system updates, onboarding/offboarding coordination, benefits administration, and compliance tracking. This role requires strong attention to detail, professionalism, confidentiality, and the ability to manage multiple HR priorities in a fast-paced nonprofit environment. Essential Functions and Responsibilities: The following duties are representative of the essential functions of this role and are not exhaustive. Employee Support • Respond to employee HR questions and issues as they arise, escalating to HR leadership and external HR consultant support (as needed)., • Identify recurring employee questions or issues and flag trends to HR Leadership and HR Consultant to inform policy clarification or training needs., • Maintain accurate and up-to-date employee files and HR records daily. Onboarding & Offboarding • Post open positions and manage job advertisements in BambooHR., • Create onboarding packets and process all new hire documentation including offer letters, forms, ID requests, and verification of completion/signatures., • Coordinate benefits orientation and provide onboarding benefits information to new hires., • Support offboarding processes including separation letters and deactivation across HR and benefit platforms (Paychex, BambooHR, Employee Navigator, PBS-FSA, Transit, etc.). Also, coordinate the return of the organizations property from former staff., • Ensure onboarding and offboarding processes are executed consistently and in alignment with agency protocols and compliance requirements., • Follow a check-list to track and complete all onboarding and offboarding procedures. Benefits Administration • Enroll eligible employees in benefit plans including health insurance, retirement, FSA/DCAP, and commuter benefits., • Process benefit changes due to Qualified Life Events., • Respond to employee benefit inquiries and assist with claims, issues, and follow-up., • Monitor benefit compliance deadlines and complete required reports (ex: quarterly PCORI reporting)., • Maintain effective communication with the UHC representative and Employee Health & Benefits Broker. Compliance & Timekeeping (BambooHR) • Maintain documentation for leaves of absence, ADA accommodations, and related compliance matters., • Manage Disability, FMLA, and PFL claim documentation and maintain communication with insurance representatives., • Monitor timesheets and attendance records to ensure policy compliance., • Track and approve PTO daily in BambooHR., • Update employee (e.g. Activity Specialists) hours and leave time per pay period based on supervisors input., • Temporarily, update manager approval roles when supervisors are out (vacation, leave, etc.). Workers Compensation • Provide guidance and required incident report packets to employees and supervisors., • Complete the EFROI (incident report) submission online., • Maintain communication with the workers compensation representative throughout open cases., • Complete annual workers compensation audit requirements., • Ensure timely and accurate reporting of incidents and maintain organized documentation of support compliance and audit readiness. Retirement Plan Administration (Mutual of America) • Manage employee retirement plan enrollment and payroll contribution coordination., • Respond to employee plan questions and provide support for loans (MOA/MetLife)., • Support annual compliance testing and audit preparation. Reporting & HR Administrative Support • Manage Department of labor unemployment claims and maintain supporting documentation., • Prepare employment verification letters upon request., • Support Public Service Loan Forgiveness (PSLF) employment verification and related documentation., • Support licensing and permit renewals for Older Adult Center (OAC) site locations., • Maintain and manage HR systems and portals (BambooHR, Employee Navigator, Paychex, PBS, NYSIF, SSLIC)., • Work with insurance companies to ensure we maintain up to date certification for all funders and other appropriate parties., • Maintain HR trackers for leave administrative to support visibility into key people, processes and maintain consistency of SHOPP policies., • Other duties as assigned. General Responsibilities • Participate in supervision, team meetings, and organizational initiatives, • Maintain compliance with SHOPP personnel policies, procedures, and funder requirements, • Complete accurate and timely documentation, reporting, and administrative tasks, • Support program and organizational goals and meet established deadlines, • Demonstrate professionalism, accountability, and responsiveness in all aspects of work, • Work independently and collaboratively to support team and program success, • Demonstrate flexibility in supporting evolving program and organizational needs Qualifications: Required: • Associates or Bachelors degree preferred (HR, Business, Public Administration, or related field)., • 2+ years of HR administration or benefits experience preferred., • Strong knowledge of confidentiality and HR compliance practices, including documentation management and processing., • Experience working in HRIS systems (BambooHR, Paychex, Employee Navigator preferred)., • Highly organized, detail-oriented, and responsive in communication., • Strong judgement in handling sensitive and confidential information., • HR compliance (leave administration, ADA tracking), • Timekeeping/PTO monitoring., • Strong customer service mindset., • Professional discretion and confidentiality. Core Competencies: This role is evaluated based on the following competencies: • Job Knowledge: Demonstrates understanding of role responsibilities, program requirements, and applicable systems., • Collaboration & Teamwork: Works effectively with colleagues, partners, and community stakeholders., • Efficiency & Effectiveness: Completes work accurately, timely, and contributes to productivity and process improvement., • Mission & Vision Alignment: Demonstrates commitment to SHOPPs mission and integrates values into daily work., • Problem Solving: Identifies challenges and implements thoughtful, practical solutions., • Communication: Communicates clearly and professionally with internal and external stakeholders, demonstrating strong written, verbal, and active listening skills. Physical and Work Environment Requirements: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • Ability to sit, stand, and move throughout the workday, • Ability to travel to SHOPP locations and community sites as required, • Ability to work in office, community, and field-based environments, • Ability to lift and carry items up to 5 pounds, • Ability to walk, climb stairs, and navigate various environments, • Ability to attend community events, including evenings and weekends, • Ability to work in varying weather conditions Work Schedule and Travel: • Typical work schedule: 9 a.m. to 5 p.m., • Evening/weekend requirements (if applicable): occasional event attendance, • Travel between sites or community locations (when necessary) Disclaimer: This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. SHOPP reserves the right to modify this job description at any time. Background Check Notice: All offers of employment are contingent upon the successful completion of a background check. Equal Opportunity Employer: SHOPP is an equal-opportunity employer that fosters a diverse, inclusive, and respectful workplace. Incentive Benefits: Commuter Benefits, Dental Insurance, Employee Discount, Flexible Spending Account, Health Insurance, Life Insurance, Paid Time Off,403(b) Retirement Plan, Vision insurance.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We offer perks like paid vacation, performance bonuses, and health insurance stipends, along with hands-on training to support your success. As a business graduate from the University of Delhi, I bring a global perspective and a passion for giving back, including supporting education and school supply donations for underserved children in India. If youre looking for a supportive, growth-oriented environment, wed love to have you on our team! ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Hemant Jiwnani - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Our team includes experienced insurance professionals and motivated individuals who work together to help customers protect what matters most. We provide training, mentorship, and career development opportunities so team members can grow within the insurance and financial services industry. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Angel Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We take pride in the work we do and the impact we have on our customers lives. Our team is committed to providing excellent service while continuing to grow both individually and as an agency. For our team, we offer a Simple IRA, health benefits, and a strong focus on work-life balance. Our office culture is supportive, team-oriented, and growth-focused. Were looking for someone who is dependable, motivated, and enjoys helping others - someone who wants to build a meaningful career while being part of a team that values collaboration and success. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Alberto Santana - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Agent Hielly Martinez, earned the privilege of becoming a State Farm Agent in 2008, inspired by the work ethic and humility of his immigrant parents. Through hard work, determination, and a passion for helping others, his agency quickly became a top producer and eventually expand to multiple office locations. Mr. Martinez is grateful for the chance to serve his community while creating opportunities for othersespecially young adults who, like himself, dream of financial stability and a brighter future. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Hielly Martinez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Property & Casualty license (must have or be able to obtain)., • Bilingual Spanish preferred.

Job Description Join the Allstate Insurance-Tom Birks Agency, a vibrant and customer-focused establishment located in the heart of Bloomfield, New Jersey. As a Licensed Insurance Representative, you will be an essential part of our dedicated team, helping clients navigate their insurance needs with expertise and care. Our agency is renowned for providing exceptional service and cultivating strong relationships with our community. We pride ourselves on our positive work environment and inviting culture, ensuring that every team member feels valued and supported in their professional journey. In this role, you will leverage your knowledge and skills to provide personalized insurance solutions, ensuring our clients are well-protected and informed. If you are passionate about making a difference in people's lives and eager to grow in a stable and fulfilling career, the Allstate Insurance-Tom Birks Agency is the place for you. Your path to a rewarding future begins here! This position has unlimited earning potential (salary, commission and bonus). Many 1st year agents can make $75,000+ and $100,000+ in year 2 and beyond. We are looking for motivated individuals that want to make real money and believe in their abilities...!!! Benefits Annual Base Salary + Commission + Bonus Opportunities Health Insurance Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Paid Time Off (PTO) Salary+Commission+Bonus Aggressive Commissions Sales Contests/Prizes Responsibilities Client Consultation: Engage with clients to understand their property and casualty insurance needs, providing personalized advice and solutions. Policy Management: Accurately maintain and update client records, ensuring all information is current and correct. Sales: Develop strong relationships with potential clients to convert opportunities into sales and policy renewals. Claims Assistance: Guide clients through the claims process, offering support and advice to ensure a smooth experience. Product Knowledge: Stay informed about Allstate's insurance products and services to effectively address client inquiries and recommend appropriate solutions. Compliance: Ensure all actions and practices comply with state and federal insurance regulations, maintaining a high standard of ethical integrity. Requirements Licensing: Must hold an active Property & Casualty or Personal Lines Insurance License in the state of New Jersey. Experience: Minimum of 1-2 years in insurance sales in property and casualty insurance. Communication Skills: Strong verbal and written communication techniques, capable of engaging potential clients effectively. Customer Service: Demonstrated commitment to providing excellent customer service and understanding client needs. Team Collaboration: Ability to collaborate with team members to achieve agency goals. Reliability: Consistent attendance and punctuality is essential for this on-site position. Tech Proficiency: Familiarity with insurance software and CRM systems is beneficial.

The Senior Claim Representative, under the direction of the Claims Team Leader, investigates and settles claims promptly, equitably and within established best practices guidelines. Authoritative technical knowledge of claims handling and claims terminologies. Assist Team Leader in developing method

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred. Flexible work from home options available.

Job DescriptionBenefits: • Life insurance, • Licensing paid by agency, • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Responsibilities: • Establish customer relationships and follow up with customers, as needed., • Responding promptly to customer inquiries via phone and email., • Providing information about insurance policies, coverage details, and claims processes., • Assisting clients with policy changes, updates, and renewals., • Investigating and resolving customer issues or concerns with empathy and professionalism., • Use a customer-focused, needs-based review process to educate customers about insurance options.Requirements:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • People-oriented, • Detail oriented, • Proactive in problem-solving, • Able to learn computer functions, • Ability to work in a team environment, • Bilingual Spanish highly preferred

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Hourly pay plus commission/bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionTo proceed with your application for this position, please complete the Predictive Index Behavioral Assessment linked below. Ensure you finish the assessment for your application to be reviewed. Behavioral Assessment Link POSITION SUMMARY: This position supports the work of the YMCA, a leading non-profit charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Under the direction of the Chief Human Resources Officer, the HR Generalist is responsible for the management of Human Resource Information Systems (HRIS), Benefits Administration along with a focus in Compliance and Recruitment. OUR CULTURE: At the YMCA of Montclair, we strive to be the Employer of Choice, provide World-Class Service, and be the Charity of Choice. Our goal is to be a place where employees are empowered and excited to come to work. All staff ensures that members experience customer-centric, individual attention each and every day. We strive to be the preferred partner in collaborating with others, identifying and meeting our community needs. ESSENTIAL FUNCTIONS: • Serve as the main point of contact for employee inquiries regarding benefits, HR policies and procedures., • Maintains the work structure by partnering with hiring managers to update job requirements and job descriptions for all positions., • Facilitate New Hire Orientation., • Manage benefits enrollment/changes for employees, inclusive of annual open enrollment, and HRIS management with accuracy, compliance and confidentiality., • Provide periodic reporting as required, e.g. Headcount, EEOC, OSHA, etc., • Advocate for employee engagement and retention, developing initiatives that enhance workplace culture and building organizational trust., • Addressing employee concerns, resolving conflicts, and fostering a positive and inclusive work environment., • Partner with CHRO to develop employee career roadmaps., • Monitor HR metrics, analyze trends, and recommend programs to improve performance and employee experience., • Maintain employee records and audit trails in accordance with company and regulatory requirements., • Partner with CHRO to execute mid-year and annual performance review cycle., • Handles leave of absence, worker’s compensation cases, accommodations, with professionalism and empathy., • Administer and track COBRA payments., • Manage Unemployment Claims billing and oversight of processed claims receipts. Data reporting on UI claims., • Management of Department of Labor (DOL) claims, DOL hearings process, and DOL monthly staffing data requests., • Collaborates cross-functionally with all internal departments., • Ensure compliance with all applicable employment laws and regulations., • Stay up to date on HR best practices and industry trends., • Attend required Abuse Risk Management training and adhere to procedures related to managing high-risk activities and supervising members and participants., • Follow employee and volunteer screening requirements and use screening instruments to screen for abuse risk. Provide employees and volunteers with on-going supervision and training related to abuse risk., • Provide employees and volunteers with regular feedback regarding their boundaries with consumers and require them to adhere to policies and procedures related to abuse risk., • Respond quickly to policy and procedure violations using Y’s disciplinary procedures and respond seriously and confidentially, • to reports of suspicious and inappropriate behaviors and follow mandated reporting requirements., • Communicate to all employees and volunteers the Y’s commitment to protect our members from abuse., • Building relationships, • Creativity, • Critical Thinking, • BA/BS degree in Human Resources, Business Administration, or related field required., • 3- 5 years of Human Resources experience with a broad understanding of all Human Resources functions such a benefits, compensation, recruiting, compliance and employment law., • Approachable, collaborative, and influential partner to the business, able to engage employees at all levels., • Ability to be autonomous, multi-task, set priorities, meet deadlines, and communicate status effectively in a fast-paced environment., • Flexibility to adjust in a changing environment., • Exceptional interpersonal, written and verbal communication skills., • Strong organizational, time management, attention to detail, problem-solving and analytical skills. Able to plan, organize, and implement projects and follow up as required., • Ability to maintain confidentiality and handle sensitive information with discretion., • An exemplary model of professionalism, integrity, dependability, and trustworthiness., • Proficiency in MS Word, Excel and PowerPoint., • Understanding of New Jersey employment law., • Ability to travel locally for assignments, as needed, up to 20% of the time., • PHR/SPHR Certification, • Experience working in a nonprofit organization, • Hands-on experience with ADP Workforce NowWORK ENVIRONMENT & PHYSICAL DEMANDS:, • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • Commitment to integrity, diplomacy, and best-in-class HR practices that align with YMCA values., • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach and must be able to move around the work environment., • As the HR Generalist, transportation to other Y-locations is required; employee must have a valid driver’s license to travel to all locations and within the service areas as needed. Reliable transportation is required. Benefits include complimentary YMCA membership; accrued PTO; Medical, Vision, and Dental Health Insurance; paid Holidays, enrollment in the Y’s retirement program (must complete 1000 hours within 2 years of service) with 12% of salary contributed by the Y; 75% discount for SACC (before and aftercare), Early Learning Center, and Summer Camp programs in our Y facilities; a rewarding career with professional growth and advancement opportunities; a challenging and fun work environment with creative and talented individuals. WORK SCHEDULE: Monday to Friday, 9:00 AM to 5:00 PM. ANNUAL SALARY: $60,000 – $65,000

Job DescriptionBenefits: • Competitive salary, • Paid time off As a Customer Service Representative with Tawanda Jackson - State Farm Agent, youll be the friendly voice and helpful hand that keeps our customers happy and informed. Whether answering inquiries, assisting with policy changes, or guiding customers through the claims process, youll play a key role in creating exceptional experiences. This isnt just a jobits a chance to build a career in a supportive, dynamic environment where your skills are valued, and your potential is unlimited. For those with a passion for sales and growth, opportunities to advance are on the horizon! What Youll Be Doing: • Answering customer inquiries with professionalism and care., • Helping customers make policy updates and changes., • Assisting with claims and providing timely follow-ups., • A natural communicator with great people skills., • Detail-oriented and able to multitask like a pro., • Customer service experience? Thats a plus!

Job Description Essential Job Duties and Responsibilities: • Track Workers’ Compensation claims, including each Claimant’s C-2 Form; report to the Safety Department for investigation and OSHA log input; create and maintain claim files in the appropriate category, • Coordinate property, fire, flood, and motor vehicle damage claims; review damage forms and photos; establish files; coordinate with claimants, insurance carriers, and internal staff; and obtain signed indemnification agreements prior to inspections, • Coordinate repairs of damaged and affected units with internal departments to ensure timelines are aligned; obtain insurance information and pursue subrogation when applicable, • Assist with insurance policy submission packages and support meetings with brokers and underwriters for renewals, • Follow up with the New York City Fire Department (FDNY) to obtain Fire Marshal and incident reports, as needed, • Maintain the Driver’s License & DMV “LENS” Notification Program, including monitoring license status changes, updating records, and maintaining the Corporate Driver License database, • Assist with organization and preparation for Accident Review Committee hearings, • Assist with preparation of the two-year insurance budget, • HS diploma or equivalent required., • Two to four (2–4) years of Workers’ Compensation claims experience, • Training and experience equivalent to 3 years of property and third-party (General Liability) claims, • Candidate must be detail oriented, • Must possess effective written/oral communication and interpersonal skills, • Working knowledge in Microsoft Office that includes MS Word, Excel, & Outlook, • Must be able to work flexible hours, as needed, • Knowledge of insurance policy preparation for renewals is a plus, • Familiarity with the Yardi program is a plus Persons performing service in this position classification may routinely exert up to 25 pounds of force to lift, carry, push, pull, or otherwise move objects. This type of work will involve regular walking or standing for extended periods of time. It may involve stooping or bending. Handling and working with various materials and objects are important aspects of this job. Reasonable accommodations may be made to enable a person to perform the essential functions of the job. Riverbay Corporation is an Equal Opportunity Employer.

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include: • Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes., • Providing exceptional customer service through phone, email, and other communication channels., • Translating documents and correspondence between English and Spanish., • Collaborating with team members to ensure accurate and timely resolution of customer issues., • Educating clients on insurance products and helping them make informed decisions.Qualifications:, • Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages., • Previous customer service experience in the insurance industry is a plus., • Strong organizational and multitasking abilities., • Empathetic and patient, with a commitment to resolving customer concerns., • Familiarity with insurance terminology and policies.Requirements:, • High school diploma or equivalent; college degree is a plus., • Relevant state insurance license preferred., • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Hector Camilo - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Signing bonus We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off I bring energy and enthusiasm into the office, creating a workplace thats upbeat, supportive, and team-oriented. Were a family here, everyone genuinely enjoys working together and celebrating each others wins. Community involvement is a big part of who we are. Were active in local events, support area businesses, and make it a priority to give back. I also encourage my team to get involved in causes that matter to them, because when we lift up our community, we all win. We offer great benefits including a Simple IRA, health coverage, and plenty of cash incentives and team events to keep things fun and rewarding. When it comes to hiring, I believe you can teach insurance but not personality. Im looking for warm, personable, and outgoing individuals who bring positive energy to the office and enjoy connecting with people. If that sounds like you, youll fit right in with our close-knit team. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Teri Digrande - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish, Cantonese or Russian preferred.

Job Description Company: Fast Growing Roofing Company specializing in storm damaged roofing issues. Position: Storm Restoration Sales Representative Turn storm damage into high-income sales success. We’ll train you to inspect, educate homeowners, and close restoration deals with confidence. Responsibilities • Canvass neighborhoods to find homes with roof damage, • Perform basic roof inspections (training provided), • Talk with homeowners about roofing solutions and insurance claims, • Previous Sales Experience (roofing sales is a plus!), • Strong communication skills, • Comfortable working outdoors and talking to people, • Willing to learn and stay motivated, • Able to climb a ladder for inspections, • $100,000 – $350,000+ per year, • Top performers can earn $450,000+, • Commission-based with high earning potential Send your resume with your current phone number. #hc238874

Job Description We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment. Responsibilities: • Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems., • Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations., • Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on inventory status., • Prepare shipping paperwork, including freight quotes and bills of lading, for outbound deliveries., • Handle claims related to damaged shipments and follow through on documentation needed for resolution., • Generate sales orders, invoices, and credit memos while maintaining accurate transaction records., • Organize customer, inventory, and order documentation through structured digital filing and cloud-based record storage., • Respond promptly and professionally to purchase orders, inbound messages, and requests for current inventory information., • At least 1 year of experience in customer service, order entry, logistics coordination, billing support, or a related function., • Ability to manage multiple priorities effectively in a deadline-driven, fast-moving work environment., • Strong attention to detail with a consistent focus on data accuracy and record quality., • Solid organizational skills with the ability to maintain clear and reliable documentation., • Working knowledge of invoicing, credits, and general order processing activities., • Proficiency with Microsoft Office and comfort using accounting or order management software., • Effective problem-solving skills and the ability to collaborate productively with cross-functional teams.

Job DescriptionBenefits: • 401(k) matching, • Company parties, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Company: Fast Growing Roofing Company specializing in storm damaged roofing issues. Position: Sales Representative Immediate Hiring! We’re looking for motivated and outgoing individuals who want to build a high-income career in roofing sales. No experience is required — we provide full training. Rsponsibilities • Canvass neighborhoods to find homes with roof damage, • Perform basic roof inspections (training provided), • Talk with homeowners about roofing solutions and insurance claims, • Previous Sales Experience (roofing sales is a plus!), • Strong communication skills, • Comfortable working outdoors and talking to people, • Willing to learn and stay motivated, • Able to climb a ladder for inspections, • $100,000 – $350,000+ per year, • Top performers can earn $450,000+, • Commission-based with high earning potential Send your resume with your current phone number. Company DescriptionFast Growing Roofing Company specializing in storm damaged roofing issues.Fast Growing Roofing Company specializing in storm damaged roofing issues.

Job Description Job Summary: We are a leading out-of-network medical revenue cycle management company specializing in providing comprehensive support to providers. Our services include pre billing, claims processing, arbitration support, and navigating complex regulatory frameworks, such as the No Surprises Act. We are seeking an experienced Independent Dispute Resolution (IDR) Attorney to oversee and manage our arbitration processes, ensure compliance with federal and state regulations, and contribute to our claims processing operations Looking for Lawyer/Attorneys ready to join on immediately Lawyers/Attorneys from this location can apply." New York, New Jersey & Connecticut" The ideal candidate will bridge legal and billing expertise to enhance our service offerings. NOTE- This position offers a hybrid work arrangement, with 3 days per week in our New York office and 2 days working remotely, blending in-person teamwork with flexible scheduling. Key Responsibilities: • Independent Dispute Resolution Management, • Lead and oversee all IDR activities under the No Surprises Act for out-of-network claims., • Utilize proprietary arbitration software to track, manage, and resolve disputes efficiently for clients., • Keep track of all claims in the 90-day cooling off period, and monitor when they can be submitted on the IDR portal, • Follow up on unprocessed disputes or unpaid claims after determination has been made, • Assist with overseeing IDR Representative, • Additional duties and responsibilities as assigned, • Develop and maintain relationships with arbitrators, legal professionals, and other stakeholders., • Monitor regulatory updates and ensure compliance with arbitration-related laws and guidelines., • Support and streamline claims processing operations to ensure accurate and timely handling of out-of-network claims., • Collaborate with the claims team to identify potential arbitration cases and strategize resolutions., • Serve as a key point of contact for clients regarding arbitration cases and claims processing., • Provide expert guidance on dispute resolution processes to clients and internal teams., • Analyze and improve workflows for arbitration and claims processing., • Represent Sunknowledge and clients in Federal IDR proceedings, preparing and submitting offers to resolve payment disputes with health plans., • Review and draft legal documents, including contracts, IDR submissions, and compliance policies for billing operations., • Collaborate with our billing team to ensure claims align with NSA requirements and maximize collections., • Juris Doctor (JD) or Paralegal Certification highly preferred., • Minimum 2+ years of direct experience with out-of-network medical claims, arbitration, or dispute resolution., • In-depth knowledge of the No Surprises Act and related regulations., • Familiarity with arbitration platforms and claims processing systems., • Exceptional organizational and analytical abilities., • Strong understanding of medical billing and coding as it relates to out-of-network claims., • *Candidates must have demonstrated experience in handling IDR (Independent Dispute Resolution), NSA (No Surprises Act), and out-of-network claim cases on behalf of healthcare providers., • Strong understanding of State and federal laws, • Excellent communication and negotiation skills.Company DescriptionWe are Sunknowledge Services Inc., an ISO 27001:2022 certified, American-owned & operated company headquartered in New York City, and a leading global provider of Business and Knowledge Process Outsourcing services in the US healthcare domain.We are Sunknowledge Services Inc., an ISO 27001:2022 certified, American-owned & operated company headquartered in New York City, and a leading global provider of Business and Knowledge Process Outsourcing services in the US healthcare domain.

Job DescriptionJob Title: Registration Desk Clerk - Bilingual (Spanish) (Bilingual Dental Center Receptionist) Labor Grade: 3 Department: Dental Center Reports To: Supervisor, Clerical Staff FLSA Status: Local 153 - Non-Exempt Additional Pay: Plus $2,000 annually based on required Spanish fluency. The 32BJ Dental Center is growing, and we’re excited to announce the expansion of our Dental Center. We’re currently seeking a total of 5 people-focused Dental Center Registration Desk Clerks to join our team. We offer: • Competitive Salary coupled with a great work/life balance., • Spanish Fluency Addition: $2,000 annually added to your pay, • Prime Location - Flatiron District in Manhattan, • Full-time Schedule consisting of a 35-hour work week., • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium., • Pension Benefit that includes monthly employer contributions., • Retirement Benefit that includes 401K employer contributions., • Professional Coverage/Reimbursement includes Continuing Education (CE) reimbursement, malpractice coverage, and uniform allowance., • Paid Time Off including vacation, personal, CE & sick days., • Federal Paid Holidays – Up to 11 days off with pay., • And more... Summary: Under the supervision of the Clerical Supervisor, primary function is to be the front-line interface of the Dental Center to its patients. The Registration Desk Clerk will perform at a high level of efficiency and customer service to assist the patient in the entirety of the appointment process. Additional functions will include and not be limited to: scanning, data entry, and administrative tasks related to patient care and standard operations. The Registration Desk Clerk is cognizant of the philosophy, standards, objectives and policies of the Dental Center and the Funds. Essential Duties and Responsibilities: • Register Dental Center patients and the ability to qualify emergency patients using the Dental Center emergency patient guidelines, • Schedules initial, recall and treatment appointments, and reschedules appointments as necessary, • Checks patients in for their scheduled appointments, verifies patient’s demographics, quotes internal policies and benefits, • Assists patients with their benefit concerns and questions, • Perform monthly patient outreach by contacting members listed on the waitlist platform, • Verifies benefits eligibility and makes notes in the Dental Practice Management system, • Answers incoming calls related to appointments, vendor inquiries, current and future patient inquiries, and internal departmental inquiries, • Checks Delta Dental website and for claims history and frequency limitation for dental services being provided, • Confirms appointments for the next day as needed, • Assist patients with various administrative forms (HIPAA, Minor Consent, Records Release, Radiographs, Referrals, and Attendance, etc…), • Creates and maintains patient accounts in the Dental Practice Management System and any other required internal systems, • Assists with additional projects or initiatives, resulting from the day-to-day operations, • Releases patients from appointments as needed, • Assist in the release of patient records following an authorized request, • Scans and loads patient documents to their accounts in the Dental Practice Management system, • Utilizes resources available to troubleshoot daily clerical challenges in an efficient and effective manner, • Maintains detailed knowledge of dental benefits to provide plan participants with up to date plan and benefits information in English in Spanish, • Participate in any/all of the Dental Center improvements geared towards operational excellence, • Documents daily interactions in the Dental Practice Management system, • All other duties assigned by Clerical Supervisor or other supervisor/manager. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Technical Skills: • Ability to prioritize work, • Ability to effectively communicate with both members and staff including proficient handling of difficult communication with irate people, • Ability to operate Electronic Dental Record and other telecommunication systems, • Strong ability to multi-task Interpersonal Skills: • High level of customer service orientation, • Strong organizational and oral interpersonal skills, • Excellent listening skills, • Ability to operate effectively in a fast-paced work environment, • Ability to maintain composure when dealing with irate people Educational Requirements and/or Experience: High School Diploma, GED or equivalent experience. Employment experience with direct customer service exposure. Language Skills: Proficiency in English and Spanish languages is a must Reasoning Ability: Above Average Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • under 1/3 of the time: Standing, walking, climbing or balancing, stooping, kneeling, couching, or crawling, • ½ to 2./3 of time: Sitting, reaching with hands and arms, • Over 2/3 of time: Talking or listening, • 100% of the time: Using hands

Job Description Job Description Hudson Meridian’s Public Sector Division is seeking a full-time Assistant Resident Engineer. The Assistant Resident Engineer (ARE) will be responsible for the effective quality assurance and oversight of a Design-Build contract and will interact closely with the Resident Engineer (R.E.) as part of the Owner’s Representative team. Job Responsibilities • Ensure all contract works in compliance with contract documents., • Assist the Resident Engineer in their responsibilities., • Direct the field inspection staff in the assignment of their duties and reviewing their Daily Inspection Reports., • Attend the Design-Builder’s coordination meetings to assist in the resolution of conflicts., • Inform the Resident Engineer of issues affecting the progress of the work and recommend courses of action., • Confirm Quality Assurance Inspection staff are performing tasks in accordance with contract documents, contract change orders, and permit requirements., • Coordinate staging and Design-Builder field operations to ensure that scheduled completion dates are achieved when needed., • Prepare communications with the Client., • Participate in weekly and monthly status meetings., • Participate in the preparation of reports to management as needed., • Preparation of the minutes of all Progress Meetings and any other special meetings required. This will include follow-up for the Resident Engineer for completion of critical issues and tasks., • Monitoring Construction Management software to check that data entry is current and accurate. This includes Risk Register, Issues Files, Disputed Work, Claims, RFIs, Payment Tracking, NCRs, and Correspondence., • Assisting the Resident Engineer in identifying and tracking of items that require follow-up., • Logging and tracking of all Subcontractor Approval Requests, including checking references and preparation of responses., • Review and check of Contractor’s Request for Partial Payments prior to approval by the Resident Engineer., • Assuring that all required documentation is accurate and complete. This includes monitoring that the required Time & Materials sheets are maintained for extra work and allowances., • Tracking Contractor’s Certifications of Materials, Designs and Tests to ensure that the requirements of the Contract Specifications are met., • Maintaining documentation for Contract Closeout including requirements for Special Inspections, Occupation or Use Prior to Completion, Substantial Completion, Extensions of Time and Final Reporting and Equipment Tracking Logs., • Maintaining a Log of the Contractor’s Non-Conformances and their status in the Construction Management software., • Ensure that inspector’s daily reports are completed., • Update and maintain potential change order log, generated from RFI responses and ongoing field conditions encountered., • Maintain organized and detailed project records. Requirements • Bachelor’s degree in engineering, • Five (5) years of relevant experience in a similar role, • OSHA 30 Hour Construction Safety Course Certification., • Demonstrated capability for written and oral communication., • Demonstrated capability for handling a leadership role., • Experience showing a progression of responsibility and expertise., • PE, CCM, DBIA, PMP, ASTM etc. certifications preferred. The Assistant Resident Engineer is expected to assist the Project Manager with their his/her duties in the office during design/preconstruction and will be in the field full-time during construction Company DescriptionHudson Meridian Construction Group is one of the leading construction services firms in the Northeast, offering a unique blend of expertise to private and public sector clients. Our team delivers tailored services as Construction Managers, Program Managers, and General Contractors, bringing a commitment to excellence, collaboration, and client-focused solutions on every project.Hudson Meridian Construction Group is one of the leading construction services firms in the Northeast, offering a unique blend of expertise to private and public sector clients. Our team delivers tailored services as Construction Managers, Program Managers, and General Contractors, bringing a commitment to excellence, collaboration, and client-focused solutions on every project.

Job Description As a Customer Care Representative, you will interact directly with patients, assisting them with their medical equipment needs, processing orders, verifying insurance, and providing general administrative support. You will play an essential role in ensuring patients receive the right equipment on time while maintaining excellent customer service and a high level of professionalism. Wage: Competitive and negotiable, based on experience Key Responsibilities: * Patient Interaction & Front Desk Support: Greet and assist patients in a friendly, professional manner, both in person and over the phone. Address patient inquiries regarding product availability, insurance coverage, and order status. * Patient Registration & Information Collection: Collect and verify required patient information, including insurance details, medical history, and prescription information to ensure compliance with all Medicare/Medicaid requirements. * Medicare/Medicaid Verification & Authorization: Verify patient insurance coverage and eligibility through Medicare/Medicaid portals. Assist with obtaining prior authorizations as needed to ensure patient coverage for durable medical equipment. * Order Processing & Coordination: Assist patients in selecting appropriate medical equipment, process orders, and coordinate delivery schedules. Ensure all required paperwork is completed accurately and promptly. * Insurance & Billing Support: Work closely with the billing department to ensure accurate submission of claims, following up on any rejected or unpaid claims. Ensure all billing information aligns with Medicare/Medicaid regulations. * Patient Education: Provide clear instructions to patients on the proper use and care of their medical equipment. Address any concerns regarding warranties, returns, or troubleshooting of equipment. * Problem Resolution: Proactively address any patient concerns or issues regarding products, billing, insurance, or service delivery, and escalate matters to the appropriate department if necessary. * Documentation & Record Keeping: Maintain accurate, up-to-date patient records, ensuring all information is in compliance with HIPAA and other regulatory requirements. Document all interactions and updates in the patient management system. * Collaboration with Internal Teams: Collaborate with sales, billing, and delivery teams to ensure smooth communication and fulfillment of patient needs. Qualifications: * Experience: • Experience working with Medicare/Medicaid policies, billing procedures, and insurance verification is strongly preferred. Education: • High School diploma or equivalent; Associate's or Bachelor’s degree in healthcare administration or a related field is a plus. Knowledge & Skills: • Knowledge of Medicare/Medicaid billing and coverage policies, specifically related to Durable Medical Equipment (DME)., • Familiarity with DME products, healthcare regulations, and compliance standards., • Ability to manage patient inquiries efficiently and with a high level of empathy and professionalism., • Proficient in using office software (Microsoft Office Suite) and Electronic Health Records (EHR) systems., • Strong verbal and written communication skills, with the ability to clearly explain complex healthcare processes to patients. Customer Service Focus: • A patient-centered approach with a strong ability to handle sensitive situations with compassion and professionalism., • Excellent organizational and multitasking skills with a keen eye for detail. Problem-Solving Abilities: • Capable of resolving patient issues and concerns quickly and effectively while maintaining a positive experience.

Job Description About the Role We are seeking a motivated and detail-oriented Dispatch Trip Coordinator & Customer Service Representative to join our team. This is an excellent opportunity for someone looking to build a career in the transportation and moving industry. No prior dispatch experience is required — we provide full hands-on training to the right candidate. In this role, you will be a key part of our daily operations: coordinating moving crews, communicating with customers and field teams, and ensuring every move runs smoothly from start to finish. Duties & Responsibilities: Dispatch & Coordination • Dispatch moving crews and ensure all teams are equipped with the necessary details, materials, and equipment before departure, • Monitor crews in the field throughout the day, providing real-time support and updates as needed, • Coordinate scheduling, routing, and logistics to keep all jobs running on time, • Assist foremen, drivers, and crew members with any issues or changes that arise during a move, • Maintain accurate records of all dispatched jobs, crew assignments, and operational notes, • Communicate and coordinate with internal colleagues and management on a daily basis Customer Service • Answer inbound calls and messages from customers, responding promptly and professionally to all inquiries, • Provide customers with accurate updates, ETAs, and status information throughout their move, • Resolve customer complaints and concerns in a timely manner, finding solutions that protect the customer relationship, • Increase client satisfaction and positive recommendations by delivering a high level of service on every interaction, • Follow up with customers as needed to ensure a positive experience from booking through delivery Administrative • Perform administrative duties including processing orders, forms, and required documentation, • Maintain up-to-date knowledge of company policies, technology platforms, and operational procedures, • Participate in scheduled team meetings and ongoing training opportunities, • Support the operations team with various day-to-day office tasks as assigned Skills & Qualifications: Must Have • Strong verbal and written communication skills — you will be on the phone and coordinating constantly, • Ability to multitask and stay organized in a fast-paced, high-volume environment, • Calm, professional, and solutions-focused when handling pressure or difficult situations, • Dependable, punctual, and accountable — this role directly impacts the customer experience, • Basic computer and typing skills; comfortable learning new software and systems, • Collaborative team player who communicates clearly with coworkers and management, • High school diploma or GED required Preferred (Not Required — We Will Train) • Prior experience in dispatch, moving, logistics, transportation, or customer service, • Familiarity with dispatch or moving management software, • Experience using customer communication platforms (text, email, CRM tools), • Knowledge of the moving or transportation industry, • Bilingual English / Spanish a plus — not required Company DescriptionFlatRate Moving is a nationally recognized moving and relocation company with over 30 years of experience. Built on a guaranteed Flat Rate® pricing model and a strong reputation for service quality, FlatRate Moving is committed to delivering professional, organized, and customer-focused relocation experiences. As part of that commitment, our Customer Service and Claims team plays a critical role in ensuring that any concerns are handled promptly, fairly, and professionally.FlatRate Moving is a nationally recognized moving and relocation company with over 30 years of experience. Built on a guaranteed Flat Rate® pricing model and a strong reputation for service quality, FlatRate Moving is committed to delivering professional, organized, and customer-focused relocation experiences. As part of that commitment, our Customer Service and Claims team plays a critical role in ensuring that any concerns are handled promptly, fairly, and professionally.

Job Description Job Code 306 Department Name Clerical Reports To Supervisor, Clerical Staff FLSA Status Non Exempt Additional Pay: Plus $2,000 annually based on required Spanish fluency. The 32BJ Dental Center is growing, and we’re excited to announce the expansion of our Dental Center. We’re currently people-focused Dental Center Registration Desk Clerks to join our team. We offer: • Competitive Salary coupled with a great work/life balance., • Spanish Fluency Addition: $2,000 annually added to your pay, • Prime Location - Flatiron District in Manhattan, • Full-time Schedule consisting of a 35-hour work week., • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium., • Pension Benefit that includes monthly employer contributions., • Retirement Benefit that includes 401K employer contributions., • Professional Coverage/Reimbursement includes Continuing Education (CE) reimbursement, malpractice coverage, and uniform allowance., • Paid Time Off including vacation, personal, CE & sick days., • Federal Paid Holidays – Up to 11 days off with pay., • And more... Union Code 53E Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Clerical Supervisor, primary function is to be the front-line interface of the Dental Center to its patients. The Registration Desk Clerk will perform at a high level of efficiency and customer service to assist the patient in the entirety of the appointment process. Additional functions will include and not be limited to: scanning, data entry, and administrative tasks related to patient care and standard operations. The Registration Desk Clerk is cognizant of the philosophy, standards, objectives and policies of the Dental Center and the Funds. Essential Duties and Responsibilities: • Register Dental Center patients and the ability to qualify emergency patients using the Dental Center emergency patient guidelines, • Schedules initial, recall and treatment appointments, and reschedules appointments as necessary, • Checks patients in for their scheduled appointments, verifies patient’s demographics, quotes internal policies and benefits, • Assists patients with their benefit concerns and questions, • Perform monthly patient outreach by contacting members listed on the waitlist platform, • Verifies benefits eligibility and makes notes in the Dental Practice Management system, • Answers incoming calls related to appointments, vendor inquiries, current and future patient inquiries, and internal departmental inquiries, • Checks Delta Dental website and for claims history and frequency limitation for dental services being provided, • Confirms appointments for the next day as needed, • Assist patients with various administrative forms (HIPAA, Minor Consent, Records Release, Radiographs, Referrals, and Attendance, etc…), • Creates and maintains patient accounts in the Dental Practice Management System and any other required internal systems, • Assists with additional projects or initiatives, resulting from the day-to-day operations, • Releases patients from appointments as needed, • Assist in the release of patient records following an authorized request, • Scans and loads patient documents to their accounts in the Dental Practice Management system, • Utilizes resources available to troubleshoot daily clerical challenges in an efficient and effective manner, • Maintains detailed knowledge of dental benefits to provide plan participants with up to date plan and benefits information in English in Spanish, • Participate in any/all of the Dental Center improvements geared towards operational excellence, • Documents daily interactions in the Dental Practice Management system, • All other duties assigned by Clerical Supervisor or other supervisor/manager. Qualifications (Competencies): • Ability to operate Electronic Dental Record and other telecommunication systems, • Proficient in Microsoft Office applications, with a focus on Excel and Outlook, • Demonstrated ability to manage multiple tasks and priorities efficiently in a fast-paced environment, • Strong organizational skills and proven ability to prioritize tasks, • Experienced in entering, updating, and maintaining data across various systems with precision and strong attention to detail, • Proactive in identifying issues and implementing effective, practical solutions to improve processes and outcomes Soft Skills (Interpersonal Skills): • Strong verbal and written communication skills, • Exhibits a deep commitment to delivering exceptional customer service and ensuring patient satisfaction, • Listens attentively to patients and colleagues to accurately assess needs and respond appropriately, • Works effectively with team members to support shared objectives and drive results, • Ability to handle difficult communication with calmness and professionalism, • Adjusts quickly to changing priorities, workflows, and environments Education: High School Diploma, GED or equivalent experience. Employment experience with direct customer service exposure. Language Skills: Proficiency in English and Spanish languages is a must. Reasoning Ability: Above Average Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, walking, climbing or balancing, stooping, kneeling, couching, or crawling ½ to 2/3 of time: Sitting, reaching with hands and arms Over 2/3 of time: Talking or listening 100% of the time: Using hands