Client services jobs in Jersey City, New Jersey - Page 9Create job alerts

Companies is hiring Territory Managers who are experts in brand advocacy and merchant visits!. About the Position: Our client in the financial sector and 2020 Companies have partnered to hire an experienced full-time Territory Manager for a field-based team providing welcome services to new merchant

As part of the Managed Services team you will lead the delivery of exceptional fund finance and accounting solutions across diverse client engagements. As a Manager, you will oversee operations, mentor onshore and offshore team members, and uphold compliance with accounting standards while driving e

Must possess excellent sales ability to market StoneX services to customers. Develops and implements a structured sales plan to target new business such as: attending conferences, utilizing industry conference attendees list, networking with existing client base. Maintaining leads, opportunities, cu

Team Lead, Project Finance Agency.As the Team Lead in Project Finance Agency within the Corporate Bank, you will manage a team of Client Services Specialists providing agency services on a diverse portfolio of project finance/structured finance transactions including construction bridges, syndicated

To manage accounts of multiple client service programs or single large national program; to maintain client, client broker and key vendor relationships; and to manage program procedures and processes that impact customer satisfaction ensuring consistency in process within the account as well as clie

Work from Home - Remote Location: Remote.Must be able to work between the hours of 6:00a 5:00p PST.Hours of Operation Monday Friday 5am 5pm PST.Working hours between 6:00a 5:00p PST with a 45 minute lunch.Under moderate supervision, serves as primary contact for support and service of commercial

The Corporate Investment Banking - Client Service Analyst is a part of the broader Security Services Custody Client Operations team responsible for ensuring all aspects of custody operations for clients are completed, transactions are timely processed, exceptions are resolved proactively, and provid

Project Manager- Client Services. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.

Assist with and enter client requests for document composition, proofreading, editing, and production of SEC filings (including prospectuses, proxy statements, and other financial disclosures) according to established procedures. At least one year of experience in financial services, legal, printing

Managing Director Advisory Services. Serve as the primary point of contact for clients, including C-suite leaders, managing relationships, and ensuring client satisfaction. Financial acumen in managing project budgets and forecasts.

Job Description: Stylist Reports To: Store Manager Summary: The A.L.C Stylist is a fashion industry professional specializing in styling services to boutique guests, celebrities, public figures, and high-profile individuals. The primary role of a stylist is to curate outfits, select clothing, accessories, and overall looks for guests, ensuring they appear stylish, polished, and on-trend for various events, red-carpet appearances, photo shoots, interviews, public appearances, and life in general. Responsibilities Sales Performance: • Achieve and exceed sales and metric goals, • Utilize product knowledge and trends to provide relevant styling suggestions, • Actively engage with customers, building relationships to drive repeat business, • Maintain knowledge of store key performance metrics and work towards targets, • Collaborate with the management team to develop action plans and sales strategies, • Customer Service/Clienteling:, • Use Product Knowledge to speak to the collection’s vision and the product’s quality Sales Floor/Operations: • Maintain the visual presentation of the store, ensuring VM standards are met, • Assist in floor sets and replenishment of merchandise as needed, • Complete opening and closing duties, • Collaborate with the management team to oversee any additional operational tasks, • Other duties as assigned The A.L.C. Style Seven! - Key responsibilities of Stylists include: 1. Clothing Selection: Choosing suiting, dresses, separates and accessories that align with the client's style, body type, and the occasion., 2. Fashion Coordination: Creating cohesive outfits, coordinating colors, patterns, and textures to achieve a desired aesthetic., 3. Trend Analysis: Staying up to date with the latest fashion trends, collections, and releases to keep clients fashionable and ahead of the curve., 4. Collaboration: Working closely with team and management to reinforce outfits and accessories for clients' appearances positively., 5. Fitting: Ensuring garments fit ideally or assisting by coordinating with seamstresses., 6. Accessorizing: Selecting the handbags and other accessories to complement the overall look and add layering., 7. Red Carpet and Event Styling: Preparing clients for high-profile events such as award shows, premieres, and weddings, ensuring they make a memorable and fashionable impact. Stylists work closely with guests to understand their preferences, comfort zones, and long-term image goals. They act as fashion consultants, confidants, and creative partners, helping build and evolve their personal connections through clothing and style choices. Becoming a successful A.L.C. Stylist requires a deep understanding of fashion, a keen eye for trends, strong networking skills, and the ability to adapt to diverse personalities and preferences. Our Stylists gain recognition and build trust through their guests' appearances in causal settings, red-carpet events, and social media platforms. Qualifications: · Previous experience in a retail role, preferably with a fashion luxury/contemporary brand · Strong sales, customer service, and communication skills · Basic computer skills in retail point of sales system, excel, and word · Organizational skills and an eye for detail · A positive, high energy, entrepreneurial spirit · A team player who is inspired by other’s successes as well as your own · Able to work retail hours, including weekends and holidays The compensation for this position ranges from $42,500 to $52,000 annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries. Overview We’re looking for an outstanding Associate Director—someone who can win the hearts of clients, inspire their teammates, and skillfully juggle multiple pieces of business. This is a unique opportunity for an experienced digital media star to actively drive performance for some of the largest brands on the planet. In this role, you can make a real difference in our clients’ business and our own. Responsibilities As an Associate Director, you’ll be responsible for oversight of your team and all campaign management activities they perform. You will be accountable for ensuring best practices are followed by your team and campaigns are set up, managed, and operated according to strategic plans. You will also assist in final QA of campaigns prior to launch. You’ll be responsible for identifying opportunities for process improvement and working to implement improved processes with your team. You will be the representative for the precision capability with other capability leaders and should be able to explain to internal/client leadership complex precision concepts in an easily digestible manner. You will be the representative to leadership for your team communicating needs and ensuring they are met. You will help guide the overall media strategy while ensuring it aligns with client marketing strategy. You will be responsible for delivering against and exceeding client KPIs. Most importantly, you must possess a strong inner drive to redesign the digital media landscape, enjoy working with some of the finest minds in the industry, and want to be a part of something truly unique that will have a lasting impact on some of the world’s biggest brands. Day to day your role includes: • Directing and managing the daily workflow of all Digitas client campaigns, including proposal development, campaign activation and maintenance, and post-buy recaps, • Interfacing with media strategy teams to build strategic campaign plans, communicate recommendations, and identify and deliver new solutions in a collaborative fashion, • Reviewing client deliverables for quality, ensuring that recommendations and work products are sound and viable, • Owning development and review of strategic proposals, coordinating across teams to account for all relevant inputs and providing pressure testing through a client lens when needed, • Assuming accountability and ownership of campaign execution for assigned client accounts, • Developing and maintaining quality control procedures for campaign implementations, • Understanding and effectively communicating our value proposition, technology, and processes as related to the growth of current and prospective agency accounts, • Monitoring and reporting on campaign performance, • Participating in forecasting exercises for senior management, • Adopting established account management standards and program management best practices, • Supporting training, mentoring, and development of team members, • Participating in regular sessions to share and learn new strategies for optimizing and enhancing campaign performance, • Embracing and encouraging a culture based on teamwork, collaboration, and intellectual curiosity, • Assisting in the development and documentation of best practices for improving communication and collaboration within the team and the group Qualifications • Six to nine years of deep experience in display and video media buying, • In depth understanding of media planning and programmatic buying, and practical experience with Google Marketing Platform, TheTradeDesk, or similar buying platforms, • Proven experience with at least three or more years of people management experience, overseeing three or more reports in an account management/client services team, • Strong fluency with the digital media ecosystem– you know this world by heart and you keep pulse with the rapid changes happening within it – and a clear, solid understanding of the media planning and buying process, • Extensive experience in a client service position or role, • The ability to organize and manage your work and that of the junior staff on the team, • Strong analytical thinking and mathematical skills, • Excellent communication and writing skills—you’re poised, precise, and above all, kind when relating to others, • Solid presentation skills and presenting to key stakeholders or senior leadership with confidence, • Willingness to travel as needed – you’re open to new places, new faces and new ideas, • A four-year college degree, • Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation. Additional Information Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact . Compensation Range: $95,950 - $150,995 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/15/2025.

The Client Service Manager is responsible for maximizing sales and client business through leading the utilization of the VB client journey in-store, clienteling initiatives, and the consignment program. The Client Service Manager oversees the utilization of the Personal Shopper Program and Studio Services Program. The Client Service manager is also responsible for building community, identifying partnerships within their market, and planning in-store events and activations. This role is based in our Madison Ave location. Responsibilities: CLIENTELING: • Leads the training of the client journey for the sales team in order to deliver exceptional customer service, • Responsible for client capture rate and client book audits, • Manages client lists and leads outreach initiatives and follow-up, • Partners with the CRM team and requests client lists in order to drive traffic and sales, • Ensures client appointments and consignments are documented and recorded per policies, • Conducts chat-ins with team members to address clienteling performance and client business goals, • Analyzes client shopping trends and presents new clienteling ideas and initiatives, • Manages top client appreciation initiatives PERSONAL SHOPPER & STUDIO SERVICES PROGRAM: • Manages the Personal Shopper Program and Studio Services Program and ensures Personal Shoppers and Studio Stylists uphold the VB contract, • Facilitates all Personal Shopper and Studio Stylists in-store and virtual client appointments, • Responsible for all Personal Shopper and Studio Stylist consignment pulls and consignment returns, • Ensures Personal Shoppers and Studio Stylists are sent the monthly newsletter and plans weekly outreach and follow-up, • Facilitates all gifting and exclusive offers for Personal Shoppers and their clients, • Recruits and meets with Personal Shoppers and Studio Stylists within their market, • Partners with Events team to plan Personal Shopper Events, • Initiates product requests for client appointments and events as needed, • Provides Event Recap and hindsight to GM and Field Leader, • Tracks sales, consignments and returns and provides audited sales report for all Personal Shopper and Studio Stylist business, • Submits monthly commission and Event invoice to finance team PARTNERSHIPS/EVENTS: Creates community calendar in order to maximize effective planning • Identifies local charities, organizations, and groups to partner with and plans in-store events, • Responsible for partnering with corporate and identifying event host in support of the VBGB quarterly partner, • Connects with local schools and sororities to form partnerships, • Partners with the Events Team to solidify hosts and execute all events, • Plans in-store activations strategically during peak business times, • Identifies event needs prior to event and communicates needs to Events Team in a timely manner, • Attends community charity events and luncheons on behalf of Veronica Beard, • Responsible for silent auction donations and fashion show participation, • Provides event recap and hindsight to GM, Events Team, and Field Leader, • Manages post-event host and attendee outreach/thank you letters FASHION/STYLING: • Represents the fashion and style of Veronica Beard, • Knowledge of current fashion trends and styles, • Appreciation and demonstration of an overall finished fashion look, • Comfortable with being on camera for social media purposes (both stills and video), • Able to fluidly discuss product and fashion on camera Requirements: • Minimum of 2 years retail store management position/experience in women’s apparel (or related field), • Ideal candidate must have previous experience in planning events and building client retention and loyalty, • Ability to work flexible schedule including nights and weekends, • Strong verbal and communication skills, • Strong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awareness, • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures, • Foster a work climate that inspires mutual trust, respect, professionalism, and teamwork to achieve goals The base salary range for this role is between $70,000 and $75,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.

About Mile Marker Mile Marker is the preeminent, end to end media agency deliberately built for the ambitions of growth marketers. We provide an unmatched range of capabilities, simplified access to data profiles and a carefully layered technology stack that holds accountable our media plans, and the humans that develop them, to deliver measurable, impactful business outcomes with true integrity. Mile Marker’s client roster includes FreshPet, DoorDash, Webster Bank, and Harry’s, among others. For more information, go to______. About the role Mile Marker, an omni-channel media agency built for the ambitions of growth marketers, is seeking an exceptional talent to become our Director of Marketing Sciences, responsible for building and growing a best-in-class practice at the intersection of data strategy, analytics innovation, and media excellence. This is a senior, high-impact role that will drive the agency’s next evolution, empowering smarter marketing and new monetization streams through robust data partnerships, proprietary insights, and future-ready technology integration. The role will report to our Chief Analytics Officer. What you'll do • Architect and launch the Marketing Sciences practice within Mile Marker as a core pillar of our value and differentiation., • Help develop and champion the agency’s strategic data roadmap—translating client needs and market trends into actionable frameworks, services, and IP., • Work with complex datasets to generate actionable insights, • Oversee all data strategy initiatives: data acquisition, management, curation, and security for both client and agency use., • Identify, negotiate, and manage data partnerships—from syndicated sources to bespoke industry alliances., • Guide the creation and ongoing refinement of internal, proprietary data sets—mining Mile Marker and client trends for actionable insights., • Outline the agency’s role in data clean room capabilities: define agency’s approach, technical standards, legal compliance, and market offerings within the framework of our current value propositions., • Keep agency at the forefront of privacy, identity, and data governance best practices., • Create new business models by defining how, where, and when agency data and analytics products can be monetized (e.g., custom audience solutions, benchmarks, or insight-driven recurring revenue offerings)., • Collaborate with business development, centers of excellence and Client Solutions teams to invest in and commercialize data assets., • Serve as the point person for integrating new and existing data assets and partnerships into Waypoint (agency process) and Relay (tech stack); provide ongoing direction for evolution based on industry and client needs., • Partner with Milers across our matrix structure to deliver measurable value across the agency and client experience., • Provide strategic and technical perspective on the role of AI within the data practice as well as outlining efficiencies in the process., • Contribute to new business efforts by harnessing existing knowledge and tools as well as developing a unique point of view for prospective clients’ business needs Qualifications • 9+ years’ experience spanning marketing analytics, data strategy, consulting, or media sciences (agency experience strongly preferred)., • Bachelor's required; advanced degree in quantitative field (MS, MBA, or PhD) is a plus., • Advanced level Python and Snowflake user, • Advanced working knowledge of data partnerships, clean room solutions, digital audience strategy, and data privacy., • Experience developing and monetizing proprietary data assets and/or SaaS data products., • Knowledge of modern marketing technology: data pipelines, analytics platforms, cloud integrations, and marketing cloud environments., • Exceptional communication skills, both written and verbal, with experience presenting to senior and C-level clients and in new business pitches., • Capable of providing points of view and showcasing expertise in advanced analytics techniques and ad effectiveness research, • Ability to lead, motivate, and inspire a team, fostering a culture of innovation, collaboration, and excellence., • Strong organizational skills and the ability to manage multiple projects simultaneously., • A proactive, solution-oriented mindset and the ability to drive change., • A strong understanding of media planning and buying processes, along with a proven ability to align analytics efforts with business objectives., • Experience working in a full-service media agency or a similar fast-paced, client-driven environment., • A high level of personal accountability and the ability to drive results with limited supervision., • A strategic thinker who can balance long-term vision with short-term execution.

WHO WE ARE: A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world.______ expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit______ or follow the brand on Instagram and YouTube. YOU WILL BE: The Selling Assistant supports the seller in delivering a seamless and elevated shopping experience for top clients. This role is responsible for assisting with appointment preparation and execution, processing transactions, and managing post-appointment follow-up such as order tracking, alterations, and thank-you correspondence. The Selling Assistant also helps maintain accurate client records, supports digital selling and social media initiatives, and organizes gifting projects to enhance client engagement. With a strong focus on organization, service, and attention to detail, the Selling Assistant ensures fitting rooms and merchandise are maintained to the highest standard while enabling the Personal Stylist to provide exceptional, personalized client experiences. WHAT YOU WILL DO: • Assist the seller in preparing and executing selling appointments, • Ring transactions at POS, • Process merchandise for Fashionphile Service, • Completing post appointment follow up, including order tracking, alterations, thank you notes, • Help organize appointment scheduling, • Enter and maintain precise clientele information, • Assist with Digital selling and Social media presence, • Help organize gifting projects and experiences for Top Clients, • Ensure all unsold merchandise is returned to stock, • Ensure cleanliness of fitting rooms using housekeeping and maintenance services WHAT YOU WILL BRING: • Experience working in a fast-paced environment, • Styling, fashion and/or fashion retail experience is required, • Experience with Microsoft Excel, Teams and Sharepoint, • Any additional duties and responsibilities including projects, tasks, and activities as required, • High School Diploma / equivalency required., • Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays, • Comfortable working in a remote environment YOUR LIFE AND CAREER AT BERGDORF GOODMAN: • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation, • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate, • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental), • An amazing employee discount SALARY AND OTHER BENEFITS: The hourly rate for this position is between $22 per hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact Bergdorf Goodman People Business Partner department. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Summary: Act as brand ambassador consistently sharing and embodying the aesthetics of alexander wang. Proactive in acquiring and building a loyal client base through different touchpoints, services, and communication channels to ensure a fully immersive and authentic client experience. Responsibilities include but are not limited to: • Able to execute Client Experience Expectations, ensuring brand’s goals are met for every client interaction, • Able to manage client expectations, • Able to learn and adhere to operational processes, • Able to maintain high level of energy from greeting customers, to discovering their connection to the brand, to styling the client appropriately across all categories to capturing meaningful data to build a return client base, • Maintain clear understanding of new arrivals, best sellers and fit information to be able to advise clients quickly and knowledgably, • Support all operational tasks as needed—being a team player and assist with necessary stock receiving processes and maintain proper standards set by the Operations Supervisor when interacting with merchandise, • Support visual floor moves and maintain visual standards as needed, • Able to consistently meet monthly/quarterly/yearly sales objectives as determined by management and reach growth in sales YoY, • Ability to accurately collect customer data at Point of Sale in compliance with local/state guidelines and manage client communication appropriately Qualifications/Skills: • Bachelor’s or relevant degree preferred, • 1-3 years of experience in sales or customer service, • proficiency in a second language other than English is a plus, • excellent communication skills, • knowledgeable on trends and adept with styling, • genuine curiosity to build long term relationship with clients, • excellent storyteller, • strong organizational skills We are an Equal Opportunity Employer M/D/F/V

Job Title: Customer Care Representative Location: New York City Terms: FT Permanent – 5 Days Onsite at the NY Office Salary: $60,000-$70,000 based on experience JOB OVERVIEW: The Customer Care Representative is a vital member of the Operations Team, providing service and support to customers, Sales Representatives, and internal departments. This role ensures efficient order processing, handles inquiries, and contributes to the smooth execution of daily operations across trade, retail, repair, international channels, and e-Commerce. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer & Sales Support and Account Management: • Act as a primary liaison for both customers and Sales Reps by providing accurate information on product pricing, availability, item specs, order status, and repair estimates., • Process orders and memo requests via BOSS, phone, EDI, or email with accurate and timely data entry., • Retrieve and respond to daily inquiries from general and repair voicemail boxes with a high level of responsiveness and professionalism., • Maintain proactive communication with Trade Sales Representatives, assisting with client account updates, preparing jewelry for trade and trunk shows, and managing related clerical tasks such as document transmission and follow-up correspondence., • Perform various duties as required for designated Trade accounts, including data entry into customer’s portals and ordering customer specified tags., • Collaborate with internal departments (Accounts Receivable, Shipping, Merchandise) to resolve customer concerns related to billing, order fulfillment, and delivery logistics., • Maintain detailed and organized records of order-related documents and correspondence to support audit readiness and service consistency., • Respond to E-Commerce and online repair inquiries with professionalism and efficiency. International & Affiliate Coordination • Serve as the point of contact for South American accounts, • Act as a backup resource for Affiliate and International partners., • Prepare all necessary documents for International shipments, in compliance with customs and shipping regulations. Repair Processing • Manage incoming repairs for Trade, Retail, and Mail-in customers, including receiving, logging, repair order creation, and preparation of completed items for return shipment., • Liaise with repair teams and customers to ensure timely status updates and clear communication throughout the service cycle. Order Fulfillment & Inventory Support • Support daily Order Fulfilment/Operations duties, including stock keeping, pulling merchandise and fulfilling orders, memo fulfillment, memo returns, order invoicing, and processing credits (RTV - Return to Vendor), • Participate in E-Commerce order fulfillment and related activities., • Participate in semi-annual physical inventory counts and reconciliation efforts to maintain accuracy in merchandise records. JOB QUALIFICATIONS & SKILLS: • Exceptional verbal and written communication skills with a customer-centric approach., • Strong organizational and multitasking abilities in a high-volume, detail-oriented environment., • Ability to work collaboratively with cross-functional teams to troubleshoot and resolve issues., • Retail and Luxury experience preferred, • Spanish speaking preferred JOB COMPETENCIES • Accountability – Takes personal responsibility for the quality and timeliness of their work, • Product Knowledge – Understanding our products and being able to suggest alternatives in a persuasive manner, • Customer Service - Refers to the ability to satisfy the expectations and requirements of customers, both internal and external. Displays courtesy and sensitivity and responds promptly to service requests. Identifies customer needs and explains services clearly. MIKIMOTO CORE COMPETENCIES • Job Knowledge – Able to complete all routine tasks independently. Understands and performs most phases of the job well. Keeps abreast of changes in areas of expertise. Provides good advice in areas of responsibility., • Initiative – Identifies opportunities and issues, proactively acts and follows through on work activities to resolve or capitalize on them. Works independently with little direction., • Problem Solving – Regularly demonstrates the ability to solve difficult problems with effective solutions in a timely fashion. Seeks input from others when making a decision. May be relied upon to do so without supervision and seeks advice when unusual situations arise. Makes decisions based on accurate and complete analysis of information., • Teamwork – Effectively works with others. Able to resolve conflicts and listens to others. Maintains honest relationships and is respected by others., • Dependability – Can be trusted or relied upon to act in the way required or expected to get the work done. Is present at work. Is a team player. Takes responsibility for actions., • Communication – Shows an understanding of the need to initiate or respond to information in an appropriate, timely and complete manner. Oral and written communications are usually acceptable, being both comprehensible and appropriate., • Flexibility – Demonstrates flexibility. Adapts plans and goals for new conditions. Stays current with the organizational objectives and applies knowledge to new methods. BENEFITS • Competitive Compensation Package including Salary, Company-paid Medical, Dental, Vision Benefits, Life and Long-term Disability Insurance, • Offers 401(K) Savings Plan with Employer Match, Short-term Disability Insurance, • Paid Time Off, Paid Holidays, Summer “Days”, • Annual Gym Reimbursement, • Mikimoto Employee Discount, • Eligibility may vary based on level and tenure, subject to change

THE TEAM The mission of the Service Department is to deliver highly elevated service to support loyal, enduring relationships with the client. THE OPPORTUNITY Aritzia is growing, and our Service team in Retail is growing with it. This is a unique opportunity to be part of the team responsible for successfully delivering elevated, Everyday Luxury service to each of our clients to build loyal and enduring client relationships. As the Service Advisor, you will process transactions, support with the management of client services, and uphold exceptional organization at the service counter to create memorable moments for clients in the most important area of the store. And, with the skills you gain in this role, the opportunities are endless – from a rewarding career in Retail to continued growth and development with Aritzia. THE ROLE As the Service Advisor, you will: • Deliver extraordinary experiences and make meaningful, memorable moments at the service counter, • Accurately and efficiently process transactions while preserving a world-class client experience, • Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience, • Support service counter operations, including managing the line up to ensure clients are serviced as quickly as possible, preparing product for transactions, packaging client purchases, and returning product to the sales floor THE QUALIFICATIONS The Service Advisor has: • Proven skills, education, and/or applicable certifications (previous experience operating a point-of-sale system is an asset), • A commitment to learn and apply Aritzia's Values, Business and People Leadership principles, • The ability to collaborate fluently with cross-functional partners, • A commitment to quality and investing in results that add value to the business THE REWARDS You will receive industry-leading pay & benefits at Aritzia: • Competitive Pay Package – We’re committed to performance-based pay increases, • Product Discount - Our famous product discount, online and in store, • Aspirational Workspace - Every detail is considered to connect to the energy of the culture, • Set your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply)., • Career Progression — We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

WHO WE ARE: A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world.______ expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit______ or follow the brand on Instagram and YouTube. YOU WILL BE: The Selling Assistant supports the seller in delivering a seamless and elevated shopping experience for top clients. This role is responsible for assisting with appointment preparation and execution, processing transactions, and managing post-appointment follow-up such as order tracking, alterations, and thank-you correspondence. The Selling Assistant also helps maintain accurate client records, supports digital selling and social media initiatives, and organizes gifting projects to enhance client engagement. With a strong focus on organization, service, and attention to detail, the Selling Assistant ensures fitting rooms and merchandise are maintained to the highest standard while enabling the Personal Stylist to provide exceptional, personalized client experiences. WHAT YOU WILL DO: • Assist the seller in preparing and executing selling appointments, • Ring transactions at POS, • Process merchandise for Fashionphile Service, • Completing post appointment follow up, including order tracking, alterations, thank you notes, • Help organize appointment scheduling, • Enter and maintain precise clientele information, • Assist with Digital selling and Social media presence, • Help organize gifting projects and experiences for Top Clients, • Ensure all unsold merchandise is returned to stock, • Ensure cleanliness of fitting rooms using housekeeping and maintenance services WHAT YOU WILL BRING: • Experience working in a fast-paced environment, • Styling, fashion and/or fashion retail experience is required, • Experience with Microsoft Excel, Teams and Sharepoint, • Any additional duties and responsibilities including projects, tasks, and activities as required, • High School Diploma / equivalency required., • Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays, • Comfortable working in a remote environment YOUR LIFE AND CAREER AT BERGDORF GOODMAN: • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation, • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate, • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental), • An amazing employee discount SALARY AND OTHER BENEFITS: The hourly rate for this position is between $22 per hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact Bergdorf Goodman People Business Partner department. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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