Client support specialist jobs in Newark, New Jersey - Page 3Create job alerts

The Field Support Specialist will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership.The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and u

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended jGVAdbuGtJ

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended 5IywhlrkTf

Job Description Job Title: People & Talent Specialist (Founding Role) Work Style/ Location: 100% Onsite, NY, NY Type: Full-Time Position Overview BizFirst is supporting our client in identifying a People & Talent Specialist to lead recruiting and culture-building efforts for a growing US office. This is a founding role with high autonomy and high impact. You won't be filling reqs. You'll be building something. Our client is a fast-growing global data and AI consultancy with operations across three continents. They've built a consultant-first culture anchored in real investment in their people, proprietary training, and deep partnerships with platforms like Snowflake, Databricks, and Google Cloud. The US arm has the backing of an established global brand with the energy and ambition of a New York startup. The Mission: Build the Foundation Your mission is twofold: hunt the most brilliant technical minds in the data and AI ecosystem, and build a culture so compelling they never want to leave. You'll have a seat at the table to define what this company's culture means in the US market. You'll be the face of the company to elite Data Engineers, Cloud Architects, and DevOps specialists. What You'll Be Driving Culture & Community (The Heartbeat) • You're the "Vibe Keeper." You'll define and protect the values, ensuring that as the company scales, it doesn't lose the scrappy, smart, and social energy that makes it special., • From curated team offsites and mixers to meaningful employee engagement initiatives, you'll make sure distributed and local teams feel like one unit., • You'll represent the company at industry events, partner with channel sales teams, and turn the office into a hub for the NY tech community. Talent Architecture (The Growth Engine) • Move beyond the LinkedIn cold spray. You'll leverage a deep, existing network of technical talent in Data, Cloud, and Fintech to build a world-class consultancy., • Design a high-touch, frictionless interview process that mirrors the company's technical sophistication. Make every candidate feel like they're joining a mission, not just a job. This role is People & Culture first, recruiting second. You set the tone for how people experience this company, from first touchpoint through their entire career here. • 4+ years technical recruiting (Data/AI/Cloud)., • Bachelors preferred but not required., • The Culture Builder: High-energy and intentional about how a team feels. You don't just attend the happy hour, you're the one everyone gravitates toward. You think about what makes people stay, not just what gets them in the door., • The Technical Recruiter: 4+ years recruiting in Data, AI, Cloud, or Engineering (agency or in-house). You speak the language of Data & Analytics, you know LinkedIn Recruiter cold, and you go beyond it into curated networks and communities most recruiters never touch., • The Brand Ambassador: You know the New York tech scene: the events, the meetups, the rooms where data and AI talent actually spend time. You'll be the company's face in those circles., • The Storyteller: You turn a complex technical vision into a compelling human narrative. Every candidate should feel like they're joining a mission., • The Grinder: Agency-level grit. Building a team from scratch in a new market is hard. You don't stop when the first outreach doesn't land. You find a way., • Autonomy: They hire adults. They don't micromanage; they empower., • Impact: You will personally hire the first 50+ people in this office. Your thumbprint will be on everything. Your work matters, and so do you. Here's what's waiting: • Proprietary learning academy with 100+ custom modules, • Mentoring program with a Senior Support Lead, • 360-degree progress reviews with real feedback, not fluff, • Guilds, regular training, and peer learning, • Paid certifications across all major platforms, • Hackathons and innovation days, • Kudos and recognition programs BizFirst is a recruiting firm built for companies that got tired of being account #47. We place talent across AI and data, GovCon, finance and operations, and telecom infrastructure. Every search is led by a senior Delivery Lead managing just 3 to 4 clients total. The result: candidates in days, a single point of contact from kickoff to placement, and a 94% retention rate past 90 days.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job Description T&M is seeking a Technical Specialist to support our New Jersey Community and Land Development Market. This role serves as a hands‑on technical practitioner, providing recommended technical approaches for municipal and public infrastructure projects, with a primary focus on QA/QC oversight and review. The Technical Specialist will take a leadership role in guiding and empowering project teams to consistently deliver high‑quality work that meets rigorous standards for technical accuracy, regulatory compliance, and client satisfaction. In addition, this individual will act as a regional technical resource, responsible for developing and enforcing QA/QC standards and procedures, reviewing engineering deliverables, supporting internal technical training initiatives, and contributing to continuous improvement efforts across the Northeast Region. As a technical specialist, you will have key responsibilities in the following: • Develop, implement, and maintain QA/QC standards and procedures to ensure consistency, accuracy, and compliance across all project deliverables., • Conduct comprehensive reviews of design plans, specifications, reports, and calculations to confirm alignment with company standards, client expectations, and applicable regulatory requirements., • Provide technical guidance and mentorship to engineering staff, supporting knowledge sharing and professional development across the team., • Collaborate with project managers and design teams during key project phases to proactively identify and resolve technical issues by providing technical expertise, • Participate in the development and delivery of internal technical training programs to promote best practices and elevate overall technical performance., • Bachelor’s degree in Civil Engineering (required); PE license required, • 12+ years of civil engineering experience, with a focus on municipal engineering and public sector projects, • Strong understanding of local and regional regulatory requirements, • High level of technical proficiency & strong background in development of design drawings and technical specifications for civil engineering projects, as well as experience in civil engineering construction phase service., • Proven experience conducting technical QA/QC reviews., • Strong attention to detail, highly organized and systematic in approach., • Ability to mentor others and communicate complex technical information clearly., • Proficiency in civil engineering design tools such as AutoCAD Civil 3D, StormCAD, HydroCAD, etc. T&M Associates offers a competitive and comprehensive benefits package designed to support the health, well-being, and professional growth of our employees. Benefits include comprehensive insurance (medical, dental and vision), a 401(k) with company match, paid time off, flexible work schedules, wellness programs, and professional development opportunities — all within a people-first, award-winning hybrid work environment. See more details about benefits here. If this sounds like a company you want to be part of then apply now! New Hires must have documents indicating they are eligible to work in the United States. EEO/AA Employer. For California based applicants, our CCPA-CRPA Privacy Notice can be found on our Careers page at #LI-HYBRID

Job DescriptionCompany Description We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions). Job Description Tier 2 Field Technician (New York City | Hybrid Field + Remote) Full-Time | MSP Environment We’re looking for a confident, customer-friendly Tier 2 Field Technician to support our clients throughout NYC. This role blends remote work with frequent onsite visits, and is perfect for someone who enjoys variety, problem-solving, and being the “face” of the company at client locations. If you're looking to grow your skills, build deeper technical experience, and eventually move into higher-level engineering roles, you’ll feel right at home here. What You’ll Do * Provide Tier 2 support across multiple client environments—both remotely and onsite. * Work from home on remote tickets, while spending 3–4 days per week onsite handling escalations, hands-on troubleshooting, and client requests. * Support desktops, laptops, mobile devices, network hardware, servers, and cloud services. * Troubleshoot issues involving Microsoft 365, Windows OS, macOS, Azure AD/Entra ID, printers, connectivity, and business applications. * Deploy and support firewalls, switches, access points, and other network components. * Assist with small-to-medium projects such as workstation rollouts, network upgrades, migrations, and hardware refreshes. * Maintain accurate documentation in RMM/PSA tools and communicate clearly with both clients and internal teams. * Build strong relationships through professionalism, reliability, and excellent communication. What You Bring * MSP experience is required—you’re comfortable with multi-client environments and shifting priorities. * Solid Tier 2 troubleshooting experience across Windows, macOS, Microsoft 365, networking basics (DNS, DHCP, VLANs), and common business software. * Comfort supporting field hardware—workstations, WiFi, printers, cabling basics, routers, and switches. * Ability to solve problems independently and escalate appropriately when needed. * Strong communication skills and a client-first, service-oriented mindset. * Ability to navigate NYC for onsite visits (subway/walking is perfectly fine). * A desire to learn, grow, and take on more responsibility over time. Growth & Advancement Opportunities We invest heavily in professional development, and this role is designed to be a launching pad. As you grow your technical depth and take on more responsibility, you’ll have opportunities to advance into: * Senior Support Engineer * Project Engineer / Implementation Specialist * Systems Administrator * Systems Engineer * Cloud Engineer (M365/Azure) * Network Engineer We want you to move forward, not stay stuck in tickets forever. Why You’ll Love This Role * A healthy balance of remote work and onsite client interaction. * A supportive MSP team that values collaboration and continuous learning. * Exposure to a wide variety of environments, keeping every day interesting. * Clear pathways to advance into higher-level engineering and system administration roles. If you love helping people, enjoy being hands-on in the field, and want a career path that grows with you, we’d love to talk. Qualifications MSP Experience necessary. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Headquartered in Chadds Ford, PA, ACS International Resources (ACS) has provided managed IT services and consulting for over 30 years to our clientele. Our services include providing fully staffed 24/7/365 NOC and Help Desk Support, project management and implementation support, data warehousing and dashboard development, software development, and strategic consulting services to an array of corporate clients that align with their strategies and operations. ACS is searching for a Business Technology Specialist to join our team for one of our clients in the New York City area. The Business Technology Specialist will be responsible for providing on-site technical support, maintaining the integrity of clients’ overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, maximizes customer retention, and increases profitability. Requirements • Candidate should be local or willing to travel/commute to Lower Manhattan, NYC (Downtown)., • Minimum 3+ Years of computer hardware repair,outstanding customer service experience and hands-on technical experience, • Strong working knowledge of: Windows Devices, Apple Devices, Active Directory, File & Printer Servers, Office 365 / Google Suite Administration, Adobe Creative Cloud Suite Tools and Services, Networking & Network Switches, and Hardware Installations / Troubleshooting, • Basic Knowledge of: VoIP Systems, Video Conference Systems, Systems and Network Security, System backup, qne Imaging, • Skills, • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills, • Be capable of lifting up to 25 lbs, • Be able to install, configure, troubleshoot and resolve technical issues properly, • Manage all on-site installation, repair, maintenance, network administration, and test tasks for items including, but not limited to:, • Network Equipment (servers, firewalls, routers, wifi, switches), • Workstations (desktops, laptops, monitors), • Manage inventory of computers, peripherals, and software licenses, • Peripheral devices (printers, scanners, docking stations), • Audio-visual equipment and backup solutions, • Provide training and education to customers about products and services, • Complete daily checklists, continuously monitor work queues and review and acknowledge all assigned tickets for the next day by the end of the current shift, • Document and implement client processes by creating SOPs (Standard Operating Procedures) including, but not limited to: New User Setup & Termination Processes (Active Directory), Workstation Setup Guides, or Network Diagrams, • Work with Technical Account Manager to manage the clients’ needs, • Provide excellent customer support and technical services onsite and remotely, • Take ownership of tasks and follow through to ensure complete resolution, • Work closely with the company’s support desk team to resolve technical issues, • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles, • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description Location: Newark, NJ / Northern New Jersey (Hybrid Daily Local Travel Required) Employment Type: Contract Role (1099) About Us Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right. About the Role As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions. Key Responsibilities • Follow structured procedures and checklists with accuracy and consistency, • Monitor accounts, balances, and system statuses to confirm successful execution, • Troubleshoot routine technical problems and escalate complex cases when necessary, • Keep precise, auditable records of all actions and outcomes Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline. Calm Under Pressure: You handle live or time-sensitive workflows without losing focus. Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems. Locally Available: Youre based in NJ (or open to relocating) and can handle daily in-person requirements. Bonus Points • Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations), • Familiarity with structured SOP-driven environments, • Comfort with balancing technical and client-facing tasks, • Achievement in competitive video games or strategy games, • New grads and new workers welcomeWhy Join Us, • Competitive hourly pay with performance incentives, • Flexible schedule with reliable, repeatable workflows, • Opportunity to be part of the core engine of a fast-growing startup, • Clear processes and strong team support so you can perform with confidence

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended ZkR5oDiLIz

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended gkpIEqo9Nx

Job Description Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Senior Production Technology Director Location: Remote, United States About the role: Working in true collaboration with our tech team, we are looking for a Senior Production Technology Director to help audit our current processes and develop a production technology toolset that is robust, scalable, and increasingly powered by AI and advanced automation. You will be working with the, internal clients Implementation, IT & Services, and Sales to develop new workflows as a core part of our service offering. The purpose of this role is to manage overall daily production support across the group, oversee the specification and build of AI-powered tools and solutions, and consistently improve current workflows to enhance cost and production efficiency, quality, and service levels. You will guide and manage a team of Developers and Technology Managers, setting technical direction, nurturing talent, and ensuring the team operates together at a high standard across all production technology initiatives. This includes overseeing the team's adoption and proficient use of AI-assisted coding and scripting tools (such as GitHub Copilot, ChatGPT, Claude, and other LLM-based development assistants) to accelerate development cycles, improve code quality, and reduce manual effort in building and maintaining production solutions. You will be required to support the Technology Director in the management of key new account implementations from a technical and operational point of view, working with them to create comprehensive projects to deliver production automation and company-wide solutions. This includes identifying, specifying, and building overseeing bespoke AI-powered tools — from adaptive workflow automation and predictive production scheduling to AI-enabled quality assurance and content adaptation — cooperating with internal stakeholders to ensure plans are delivered on time and on budget. With a track record in complex projects, you will help ensure the smooth transition of the plan and manage ongoing needs. The primary focus for this role will be to implement and consistently improve the daily operational effectiveness of accounts. Tightening up processes, streamlining workflows, embedding AI and machine learning solutions where they can deliver measurable gains, and ensuring teams cooperate around best practices — making sure we are utilising the systems, resources, and partners we have to their fullest potential. The Senior Production Technology Director is responsible for ensuring that the agency has best-in-class processes, systems, and AI capabilities that maintain the highest standards in project and campaign delivery and meet the evolving demands of the client with the same level of commitment and passion as the client. Work with the Production Support Team to define and implement workflows on tools like Dalim ES/Twist and other automation tools, including AI-enabled automation platforms, and to promote use of automation and AI across the group. Working with the Global Technology and Innovation Director, PMO office, and OMG team to evaluate, architect, and implement AI-powered automation software across our network of agencies and hubs globally — including assessing emerging AI technologies, building proof-of-concept solutions, and scaling successful implementations across the business. What you will be doing: • Guide, manage, and develop a team of Developers and Technology Managers, setting clear goals, conducting code reviews, and fostering a culture of innovation, collaboration, and continuous improvement, • Spec, design, and oversee the build of AI-powered production tools and platforms — from requirements gathering and solution architecture through to development, testing, and deployment, • Encourage and promote the use of AI-assisted coding and scripting tools across the development team (e.g., GitHub Copilot, LLM-based code generation, automated testing frameworks, AI-enabled debugging) to accelerate delivery, improve code quality, and reduce repetitive manual development tasks, • Evaluate emerging AI/ML technologies (including generative AI, computer vision, NLP, and smart automation) for application within production workflows, recommending and implementing solutions that deliver tangible efficiency and quality gains, • Build and maintain AI-powered automation pipelines for content production, asset management, quality control, and workflow orchestration, • Accountable for delivery of assigned projects to time, scope, and quality, • Advise and connect with stakeholders internally and externally, developing warm, trusting working relationships with various teams across the business and with key client contacts, • Ensure project plans are signed off and have met quality standards and guidelines before deployment, • Ensure projects are accurately recorded within agreed tools, • Ensure all tools are deployed following consistent agency standards, e.g., our internal tool OMG, • Map and deploy agreed process changes, including AI-augmented workflows and adaptive routing and prioritisation systems, • Ensure key documentation is created and training is provided to new team members, including AI tool onboarding and upskilling programmes for the wider production team, • Provide input into ongoing process improvements and changes to ensure the team is continuously improving, leveraging data insights and AI to inform and shape direction, • Establish best practices and governance frameworks for responsible AI use, including data privacy, ethical AI standards, and quality assurance for AI-generated outputs, • A desire to be in the detail — systems, processes, profitability, utilisation, production, and delivery, • Experience in fast-paced agencies. This business manages scale and speed across the USA and Canada, • Trusting, dependable relationships built through honest, consistent delivery What you need to be great in this role:, • 10+ years of technical services experience in a complex production environment — not a traditional agency — across Print, Digital, Social, and Motion technologies, • Demonstrated experience managing and nurturing teams of Developers and Technology Managers, with a track record of attracting, retaining, and growing technical talent, • A solid understanding of AI and machine learning technologies, including practical experience specifying, building, or implementing AI-powered tools and solutions within a production or creative technology environment, • Hands-on experience with AI-assisted development workflows — comfortable using and promoting tools like GitHub Copilot, ChatGPT/Claude for code generation, scripting automation, prompt engineering, and AI-enabled QA/testing, • Experience with AI/ML frameworks, APIs, and platforms (e.g., OpenAI, Azure AI, AWS AI/ML services, Google Cloud AI, or similar) and an understanding of how to integrate these into production systems, • Familiarity with scripting and programming languages commonly used in production automation (e.g., Python, JavaScript, Shell scripting) with the ability to leverage AI tools to accelerate coding, troubleshooting, and solution development, • Experience in building and deploying complex production technologies, • Experience in implementation of large-scale projects and ideally change management processes, • Ability to manage multiple projects in a fast-paced environment, • Excellent planning and organisational skills, • Ability to work under pressure to meet deadlines, • Effective interpersonal and collaborative judgement skills, • Excellent attention to detail and accuracy skills, • Capable and forward-thinking — able to manage their work and always meet commitments, • A thoughtful, methodical thinker with common sense, • Ability to question constructively and explore ideas openly (both their own and others'), • Ability to see the bigger picture, • Technical competence and understanding of creative process / working within a creative environment, • Clear, effective communication skills both internally and externally with clients, • Past experience in managing external partner relationships, • A genuine passion for AI innovation and a curious, considerate mindset — constantly exploring how new technologies can transform production workflows and deliver meaningful advantage Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Job Description JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist III applies systems analysis techniques and procedures to determine hardware, software, or system functional specifications, and design, document, develop, test, or modify computer systems based on user or business specifications. The IT Support Specialist III also serves as the lead for the setup, configuration and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper computer operations for the end user. ESSENTIAL FUNCTIONS: • Design, develop, analyze and create the virtual desktop infrastructure, including hardware and software components based on end user specifications., • Apply system analysis techniques and procedures to monitor the performance of the VDI environment, identify potential issues and recommend solutions to resolve them., • Identify, develop and implement policies and procedures to ensure the security and reliability of the VDI environment., • Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs., • Assist with managing onpremise and Azure (Active Directory) accounts and services, • Maintain IT asset management (inclusive of software licensing and certificate management)., • Deep hands on (support, build, life cycle transformation) understanding of Windows client operating systems, • Windows server knowledge (inclusive of DHCP, DNS, GPOs and administrative tasks., • Create and maintain technical documentation, training materials and project plans., • Stay up-to-date with new technologies and advancements in the VDI field., • Provide and lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software., • Provide and lead first and second line support to the Funds’ users via telephone, email, and in-person., • Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system., • Monitors system alert management system and responds to alerts for hardware and software issues., • Provide excellent customer service, answer Help Desk phone in courteous and professional manner., • Understand and evaluate end-users needs, develop creative technical solutions, and know when to escalate a problem., • Document all requests, including the entire problem solving process., • Learn the software and hardware used and supported by the Funds., • Unpack, setup, connect and test new computers, printers and other peripherals in accordance with user specifications., • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in accordance with user specifications., • Disconnect, move, reconnect and test workstations and printers for move and change requests., • Maintain and manage computer asset inventory, ensuring that all equipment is set up and maintained within required specifications and Funds standards., • Troubleshoot LAN/WAN basic networking issues., • Troubleshoot printers, scanners, and other peripherals issues., • Responsible for setting up audio/visual equipment for presentations in accordance with user specifications., • Respect, collaborate and work alongside other IT staff members, including upper management, • Facilitate repairs with vendors., • Perform routine maintenance as needed., • Perform other related duties as assigned., • Provide support after hours, on weekends and through on-call rotation. QUALIFICATIONS: • A+ Certification required, Network+, ITIL Certification and Microsoft Professional Certification are pluses., • 5-7 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis., • Solid background in personal computer hardware repair and/or troubleshooting., • Knowledgeable in computer hardware, operating systems, applications, and networks., • Advanced experience with Group Policy Management, MDM, Windows, Windows Server, and Exchange., • Familiar with MS Office, Teams, One Drive, SharePoint Online, and MS Azure., • Familiar with programming languages and/or PowerShell are pluses., • Prior experience of software deployment, management processes, and/or vendor management are pluses., • Experience with Active Directory configuration, printer server, LAN and WAN networks., • Knowledge of diagnostic utilities and other research tools for troubleshooting and issue resolution., • Offer exceptional customer service to end users by being highly communicative and responsive., • Must be able to multitask., • Ability to work independently and also as a team member with the IT staff., • Excellent organizational and time management skills., • Flexibility and willingness to adapt to change., • Strong analytical skills to resolve problems, identify and document solutions., • Strong interpersonal communication and relationship-building skills. Education and or Experience: Associates, Bachelors degree in Computer Science or a related discipline. Minimum 5 years of experience in VDI, IT Support Level 2 or above technical/systems support Language Skills: Speak, Read, Write and Understand English. Mathematical Skills: Good Reasoning Ability: High Certificates Licenses, Registrations: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environments The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended qQQvhkNo5t

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended 6kW4Nv8bWT

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage. Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Excellent customer service skills, • Excellent hands-on technical support skills, • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description About Company: The SR Group is a global search and recruitment company that includes specialist consultancies such as Brewer Morris, Frazer Jones, and Taylor Root. Each of our recruitment brands is a leader in its field. No matter where you work within The SR Group, we provide a career path that ensures your aspirations are always within reach. Our in-house learning and development experts, many of whom have been recruiters themselves, support new joiners to hit the ground running and help experienced professionals advance into senior and leadership roles. Over the years, this structured pathway has proven successful, with many of our most influential managers and leaders having benefited from it directly. We offer limitless opportunities, empowering our people to achieve their career goals. About the Role: The Principal Recruiter at The SR Group, US Inc, NYC office, plays a critical role in driving the recruitment strategy to meet our client’s growth and operational goals. This position is responsible for leading full-cycle recruitment efforts, from sourcing and engaging top-tier candidates, and managing the interview and offer process with hiring managers to acquiring and driving new business. The Principal Recruiter will collaborate closely with business leaders on Marketing and Sales positions to develop innovative sourcing strategies that attract diverse and highly qualified talent. This role requires a strategic mindset combined with hands-on execution to build strong talent pipelines and enhance the overall candidate experience. Ultimately, the Principal Recruiter will contribute significantly to the company’s success by ensuring the right people are hired to support business objectives and foster a high-performance culture. Minimum Qualifications: • Bachelor’s degree in Human Resources, Business Administration, Marketing or a related field., • At least 7 years of 360-desk recruiting experience, preferably in a staffing agency environment., • Proven track record of successfully recruiting for senior-level and specialized positions., • Strong knowledge of applicant tracking systems (ATS) (preferably Bullhorn) and other recruitment technologies., • Master’s degree in Human Resources or related discipline., • Experience recruiting in the technology, finance, or professional services industries., • Certification such as SHRM-CP, SHRM-SCP, or AIRS Certified Recruiter., • Familiarity with diversity, equity, and inclusion (DEI) recruitment strategies., • Lead end-to-end recruitment processes for senior and specialized roles across multiple departments., • Own and manage a 360-desk: client acquisition, job intake, candidate sourcing, interviewing, and placement, • Build and maintain strong relationships with clients and candidates, • Partner with hiring managers and leadership to define hiring needs, role requirements, and candidate profiles., • Develop and implement creative sourcing strategies including direct sourcing, networking, and leveraging social media platforms., • Manage candidate pipelines, conduct interviews, and provide timely feedback to ensure a smooth hiring process., • Maintain accurate recruitment metrics and reports to track progress and improve hiring effectiveness., • Coach and mentor junior recruiters to enhance team capabilities and ensure consistent recruitment standards. The Principal Recruiter utilizes strong communication and interpersonal skills daily to build relationships with candidates and internal stakeholders, ensuring alignment on hiring needs and expectations. Advanced sourcing skills are applied to identify and engage passive candidates through various channels, including social media and professional networks. Analytical skills are essential for interpreting recruitment metrics and adjusting strategies to improve efficiency and quality of hires. Leadership and mentoring skills are used to guide junior recruiters, fostering a collaborative and high-performing recruitment team. Additionally, proficiency with ATS and recruitment software streamlines workflow and enhances candidate tracking and reporting.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Zx6HKAx4o2

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended PMMv4IHPEI

Job Description Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As part of the Enterprise Onboarding Team, the Enterprise Provisioning Specialists work with customers in executing the technical onboarding of Global Relay's services. The Enterprise Provisioning Specialists work in collaboration with the Onboarding Team and customer IT resources to implement services in scope, provide guidance on best practices, and drive implementation progress. Provisioning Specialists are trusted client advisors helping ensure that the solutions meet each customer's unique requirement while setting up services correctly and smoothly. This team is available 24x7 for working with customers globally. The primary function of the Enterprise Provisioning Specialist is to participate in the provisioning of our most strategic and demanding accounts and work to ensure the success of the customer's implementation. Working collaboratively as part of the Enterprise Onboarding Team the Provisioning Specialists will assist in the mentoring of internal resources, and championing Provisioning's requirements throughout the development cycle of Product releases. Your responsibilities: • Responsible for the setup, and implementation of the Global Relay product suite, including third party services., • Provide world class service in the deployment of Global Relay services and resolving customer enquiries., • Build strong relationships with Customers, Partners, and other Global Relay Teams., • Ensure client project deadlines are met in an efficient and professional manner., • Work with clients to determine required workflows and implement solution leveraging best practices., • Assist Business Development on pre-sales solution configurations and proof of concept/trial implementations., • Complete implementations for clients with unlimited number of users and highest complexity., • Validate data and message flow meets compliance requirements., • Ensure errors or omissions in Provisioning documentation or wiki articles are addressed., • Perform peer reviews of new service implementations., • Manage high profile client setups independently while providing guidance to Project Managers and Business Development., • Establish connectivity to, and appropriate archiving from mixed, multi clustered email server environment., • Setup archiving for services requiring Global Relay software deployed in customer environments., • Configure SAML authentication and Single-Sign On integration as well as Directory Sync Services for enterprise customers., • Manage multi-tenant setups with a variety of technical and non-technical contacts., • Attend Sprint demos to champion client and implementation interests to Product., • Review standard release and emergency fix deployment plans and communicate any perceived risks., • Ensure product updates are cascaded into the team's knowledge base and to client facing documentation. About you: • Post-secondary education (minimum of an undergraduate degree is preferred)., • 5+ years Technical, enterprise systems administration experience, • Minimum 2 years SaaS implementations experience which must include experience in a customer facing role., • Adaptability to working with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle., • Ability to understand technical as well as business requirements and accurately capture technical notes., • Demonstrates a history of being able to work effectively with groups with at different levels of technical and process experience., • Strong written, verbal, and inter-personal communication skills, with outstanding telephone and email etiquette., • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Project and Visio), • Strong analytical and problem-solving skills with significant attention to the smallest details., • Strong understanding of domains, networking principles, message flow, email protocols, and DNS., • Advanced knowledge of networking fundamentals (AD, ADFS, TCP/IP, DNS, DHCP, VPN, LDAP, SSO), • Microsoft Exchange, Office365, Google G Suite, and/or Domino Server experience, particularly around journaling, is required., • Proficiency with MS Windows Server / workstations and command line interface., • Cisco IronPort experience, particularly around disclaimer engines and egress filtering, is an asset., • Ability to create and run Excel Macros, create and run scripts to automate tasks, SQL knowledge, and the ability to create and run SQL scripts preferred., • Basic scripting (PowerShell, Perl, VBScript, etc.), MCSE, MCITP, CCNA, PMP and other industry certifications are desirable. Working conditions: Enterprise Provisioning Coverage is needed 24x7 leveraging a follow the sun model. Specialists are required to work professional work days. Weekend and off hours availability for scheduled activities, urgent customer implementation requests, and ad hoc escalations is required. Compensation: Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$90,000—$150,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job DescriptionPrimary Job Title: Recruitment / Talent Acquisition Specialist Alternate/Related Job Titles: • Talent Acquisition Specialist, • Recruiter, • Corporate Recruiter, • Talent Acquisition Coordinator, • Position Type: Contract, • Contract Duration: 3 Months, • Shift: 9:00 AM – 5:00 PM, Monday–Friday (37.5 hours/week, Possible OT), • Start: As Soon As Possible, • Support a corporate recruitment portfolio managing approximately 20–30 requisitions simultaneously., • Conduct intake meetings with hiring managers to define role requirements and recruitment strategies., • Manage and maintain candidate activity within the Applicant Tracking System (ATS)., • Source and screen candidates across multiple recruitment platforms including LinkedIn Recruiter., • Conduct candidate screening calls to assess qualifications and fit., • Manage the full lifecycle of requisitions from sourcing through offer stage., • Coordinate feedback collection from hiring managers and interview panels., • Support the offer process including communication with candidates and internal stakeholders., • Collaborate with recruiting teams to ensure an efficient hiring process., • Maintain accurate recruitment records and candidate communications.Required Experience:, • Minimum 6 months of recruitment experience., • At least 6 months of sourcing and candidate screening experience., • Experience using LinkedIn Recruiter for candidate sourcing., • Ability to manage multiple open requisitions simultaneously.Nice-to-Have Experience:, • Experience with SAP SuccessFactors or other ATS platforms., • Recruitment or sourcing experience within financial services or banking., • Experience supporting corporate or high-volume recruiting environments.Required Skills:, • Candidate sourcing, • Recruitment lifecycle management, • LinkedIn RecruiterPreferred Skills:, • SAP SuccessFactors, • Applicant Tracking Systems (ATS), • Financial services recruitment, • Talent pipeline developmentAdditional Skills:, • Intake meeting facilitation, • Candidate screening, • Offer coordination, • Stakeholder communication, • Time management, • High-volume requisition management, • Team collaboration, • Adaptability in changing environmentsBenefits:, • Medical, Vision, and Dental Insurance Plans #gttic #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015

Job Description We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company. Responsibilities • Provide first level contact and convey resolutions to customer issues, • Properly escalate unresolved queries to the next level of support, • Track, route and redirect problems to correct resources, • Update customer data and produce activity reports, • Walk customers through the problem-solving process, • Follow up with customers, provide feedback and see problems through to resolution, • Utilise excellent customer service skills and exceed customers’ expectations, • Ensure proper recording, documentation and closure, • Recommended procedure modifications or improvements, • Preserve and grow your knowledge of help desk procedures, products and services Requirements • Proven working experience in providing help desk support, • Proficiency in English, • Working knowledge of help desk software, databases and remote control, • Strong client-facing and communication skills, • Advanced troubleshooting and multi-tasking skills, • Customer service orientation, • BS degree in Information Technology, Computer Science or equivalent

Job DescriptionAbout Us We’re a fast-growing startup in specialized alternative markets, building smart operations from the ground up. Our team is small, scrappy, and collaborative. We’re looking for someone who loves solving problems, takes pride in being reliable, and enjoys being the go-to person for making tech just work. If that’s you, we want to meet you. The Role As our Tech Support Specialist, you’ll keep both our clients and team running smoothly. You’ll handle device setup, account provisioning, light troubleshooting, and support for client onboarding. You’ll also document solutions and help improve our internal IT processes as we grow. Responsibilities • Set up phones, devices, and email/accounts for clients., • Troubleshoot basic issues (setup, connectivity, logins) and guide people through fixes., • Coordinate smooth handoffs across teams during client onboarding and offboarding., • Maintain structured records of recurring issues and solutions to build playbooks., • Prior experience in IT support, helpdesk, or troubleshooting roles., • Strong organizational and problem-solving skills., • Clear communicator who can calmly guide clients through basic tech processes., • Comfortable with occasional local travel., • Adaptable and proactive in a fast-moving startup environment. Nice to Have: • Experience supporting small operational teams in startups or entrepreneurial settings., • Competitive hourly pay with performance incentives, • Flexible hours with consistent workflows, • Clear SOPs and support systems so you can execute with confidence

Job DescriptionWe are: NoGood is an award-winning, tech-enabled growth consultancy that has fueled the success of some of the most iconic brands. We are a team of growth leads, creatives, engineers and data scientists who help unlock rapid measurable growth for some of the world’s category-defining brands. We bring together the art and science of strategy, creative, content and growth expertise into a single cohesive team, powered by robust data analytics and proprietary AI tech. Based in NYC, we support partners globally, with a client partner roster that includes VC-backed startups, scale-ups, and Fortune 500 companies such as Nike, Oura, Spring Health, TikTok, Intuit, P&G, and more. Since 2016, we’ve been delivering what others only promise. Why settle for good enough if you can be up to NoGood We are looking for: We're looking for a skilled Talent Acquisition Specialist to drive our hiring efforts for technical and GTM roles for NoGood’s sister company- Goodie AI. You'll be the architect of our talent pipeline, managing full-cycle recruitment while ensuring every candidate experiences the NoGood and Goodie culture from first contact through their first day. This role combines strategic recruiting with hands-on people operations, making you a key player in scaling our team and strengthening our culture. You're a people-first recruiter who understands that great hiring goes beyond matching skills to job descriptions. You excel at identifying potential, building relationships with candidates across diverse backgrounds, and creating hiring experiences that reflect our company values. You thrive in fast-paced environments and can seamlessly juggle multiple priorities while maintaining high standards. You'll be instrumental in building NoGood and Goodie’s future by identifying and attracting the talent that will drive our growth. Your work directly impacts our ability to deliver exceptional results for clients while creating an environment where team members thrive. You'll have the opportunity to shape both our talent acquisition strategy and company culture. You'll Do Full-Cycle Recruitment • Partner with hiring managers to define role requirements, develop sourcing strategies, and execute hiring plans for technical and GTM positions, • Source, screen, and interview candidates for roles including: Software Engineers, Data Engineers, Product Design, Marketing professionals, Sales professionals, and other technical and GTM positions, • Manage candidate pipelines from initial outreach through offer acceptance and onboarding, • Proactively build and maintain a robust network of qualified candidates across target roles and markets, • Ensure every candidate has an exceptional experience that reflects NoGood's and Goodie values and culture, • Act as a brand ambassador, representing NoGood and Goodie professionally in all candidate interactions, • Develop and refine our recruitment messaging and positioning to attract top talent, • Assist in the design and execution of comprehensive onboarding experiences for new hires, • Coordinate 30, 60, and 90-day check-ins and development plans, • Manage new hire documentation, compliance requirements, and first-week schedules, • Collaborate with the People Team to plan and execute culture initiatives including team events, offsites, happy hours, and celebrations, • Support employee engagement efforts across our New York , remote US, and global team, • Collaborate with leadership on team-building initiatives and company culture development, • Track and analyze recruiting metrics to identify trends and improvement opportunities, • Provide regular reporting on hiring pipeline, time-to-fill, and candidate experience metrics, • 2+ years of full-cycle recruiting experience in fast-paced environments- preferably at AI, SaaS, or similar tech startups, • Proven track record hiring for technical, marketing, sales, and creative roles, • Experience with both domestic and international hiring processes, • Strong understanding of recruiting best practices and compliance requirements, • Proficiency with applicant tracking systems (ATS) and sourcing tools, • Knowledge of recruiting platforms (LinkedIn Recruiter and specialized job boards aimed at tech and startup hiring), • Experience with HR information systems and documentation management, • Excellent judgment in assessing candidate potential, cultural fit, and role alignment, • Outstanding written and verbal communication skills, • Ability to build rapport quickly with candidates from diverse backgrounds and industries, • Strong self-management and organizational skills, • Ability to handle multiple priorities and deadlines simultaneously, • Growth mindset with openness to feedback and continuous learning, • High level of discretion and professionalism in all interactions, • Experience in ad tech, product, or marketing-focused companies, • Experience in early stage (Seed-Series B) organizations, • Background in people operations or HR generalist functions, • Event planning and culture programming experience, • Earn More, Together: Base Pay + Profit Sharing & Commissions Opportunities, • Health First: Premium Medical, Dental & Vision Coverage, • Flex Work Environment: Hybrid at HQ and remote globally, • Set Up Shop: Home Office Stipend, • Recharge Anytime: Unlimited PTO Plan, • Family First: Paid Parental Leave Plan, • Secure Your Future: 401(k) Plan with Employer Matching, • Level Up: Mentorship & Career Growth Support, • Always Be Learning: Access to Top-tier Resources & Industry Experts, • Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite), • Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans, • Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours, • Grow With Us: Endless Opportunities to Lead & Succeed, • Keep on Shining: Ongoing Employee Development Programs EEO & Compensation Transparency: NoGood is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. NoGood complies with federal, state, and local laws on compensation, pay transparency, and pay equity. We take factors including geographic location, education, training, skillset, market rates, certifications, and more into consideration when constructing pay ranges for new and existing roles within our organization. The compensation range for this position is $65,000 - $85,000. At NoGood, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that our team members are included and have a sense of belonging that makes us a great company to work with and a great company to work for. To that end, NoGood is committed to Equal Opportunity Employment and complies with all Equal Opportunity Employment laws. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will work to make reasonable accommodations available in the job application and interview process, to perform essential duties of the job function, and to retrieve other benefits and privileges of employment with our organization.

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Document Support Specialist deals with meeting projects with tight deadlines and the demands of being available to work in any of our locations and shifts. Providing support in the Printing/copying and scanning of client documents by being flexible to work weekends, holidays, and overtime.

Support the overall day-to-day business relationships of Company Network USD and CAD Network Clearing Clients at an account level. Drive processing efficiency by improving the overall USD straight-through processing rate over 95% at the client level. Drive customer satisfaction by working closely wi

Our client is a multi-award winning, global tech enterprise - they're now looking for a range of college graduates to help further their presence and enhance their growth on a local scale!.Learn about the marketplace you’ll be operating in order to best meet customer needs.Strategically genera

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Media Sales Specialist will work directly with recognized brands, agencies, and vendor partners to secure advertising revenue and establish themselves as a trusted resource for clients. The Specialist manages their own accounts and collaborates with Sales Leads to support larger accounts. They are responsible for developing sales-related materials including presentations, RFPs, custom proposals, etc. Seeking input from cross-functional teams (including Media, Analytics, Product, and Finance) as required, the Specialist ensures the team's main objective of maximizing sales revenues while ensuring utmost client satisfaction is met. This presents a unique opportunity to work in an entrepreneurial environment while benefiting from the resources, organizational support, and existing vendor relationships of an industry leader. What You Will Do • Contribute to building a pipeline of prospective accounts by identifying and nurturing leads., • Cultivate relationships to expand and develop client accounts., • Coordinate with internal and external stakeholders to create sales collateral, presentations, project plans, and account setup information., • Collaborate with cross-functional teams (e.g., media planning, operations, analytics) to devise marketing strategies for both on-site and off-site initiatives., • Provide exceptional customer service to clients by promptly responding to requests and ensuring availability for follow-up questions., • Analyze campaign results to identify opportunities for enhancing client satisfaction and performance., • Listen actively to advertisers' needs and generate innovative ideas to enhance and optimize the offerings of Macy's Media Network, feeding insights to the product development team. Sales and Negotiation: Proven ability to secure advertising revenue and build strong relationships with recognized brands, agencies, and vendor partners. Customer Service: Exceptional customer service skills, including prompt responsiveness to client requests and thorough follow-up to ensure client satisfaction. Analytical Skills: Capability to analyze campaign results and identify opportunities for enhancing client satisfaction and performance, demonstrating a data-driven approach to decision-making. Online Advertising Expertise: Deep knowledge of the online advertising space, including exchange and audience-based selling, with experience in retail media highly desired. Communication and Presentation: Excellent communication and presentation skills, both written and verbal, essential for effectively conveying ideas and proposals to clients and stakeholders. Stakeholder Management: Experience managing multiple stakeholders, such as vendors, marketing agencies, and media owners, as well as cross-functional teams, to ensure project success and alignment with objectives. Detail-Oriented: Strong attention to detail in marketing activities, including the development of sales collateral, presentations, reports, and project plans, to ensure accuracy and professionalism. Who You Are • Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. 3-5 years of ad sales experience for on- and off-site media, including selling into agencies., • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review, • Employee Assistance Program with mental health counseling and legal/financial advice About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. DIGITAL00

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues, • Competitive Pay, • Paid Time Off, • Flexible Holiday Time-Off & Flexible Scheduling, • Instant access to earned wages with PayActiv, • Enhanced benefits: pet, home & auto insurance & more, • 401(k) plan options available, • Bonus earning opportunities, • Growth potential opportunities, • Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience. Essential Functions: • Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships, • Embrace and be proficient with technology, • Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice, • Participate in the merchandising and operational requirements of the role Qualifications and Competencies: • High School Diploma or equivalent required, • 1-2 years related experience, • Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner, • Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels, • Ability to think creatively, strategically and technically, • Position requires prolonged periods of standing/walking around store or department, • May involve reaching, crouching, kneeling, stooping and color vision, • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Position Overview The Associate Media Director is a high-level client team specialist, requiring a strong leader with proven experience managing teams, juggling multiple high-level projects at one time, researching, and justifying partner selection, and developing and negotiating multi-faceted media and marketing partnerships. The Associate Media Director must think strategically and work collaboratively with other disciplines across the agency to create recommendations that deliver on client strategic goals and business objectives. The Associate Media Director is a team leader who manages their client leads and works with the investment leaders to train and provide reviews for their direct reports Responsibilities • Oversight and leadership of client relationships., • Aligning with client goals and acting as a strategic partner to exceed them., • Strengthening and broadening client relationships resulting in a deeper footprint with the organization., • Partners with the finance and project management team to ensure delivery and drive profitability., • Drives the process for an integrated business, aligning and ensuring all integrated disciplines are working together in support of the business., • Manage a team that will execute the full national buying process for each client including the development of branded content, detailed audience tracking, strategic negotiations, and tactical scheduling through final post-buy analysis., • Plays an active role in conflict resolution. Identifies, manages, and resolves problems before they escalate., • Strong strategic contributor with ability to assemble thought leadership POVs, proposals and reporting., • Supports and delivers on MAGNA agency-wide media partnerships targets in a way that benefits client in a cost-effective way., • Responsible for team development and growth., • The ideal candidate will also have some experience dealing with other outside agencies or have the desire to oversee partner agencies., • Ability to manage an entire team or teams on all assigned business., • Strong oral and written communication skills. Solid presentation skills., • Be a team player and pinch hit/support on projects., • Must be willing to help other members of the team, let junior members shine as well., • Communicating your decisions and solutions to the team., • Helping creatives express their ideas with feasible recommendations to tie it closer to the brief., • Passionate about innovation and the creative process, desire to find creative ways say "yes" to ideas and to contribute your own., • Passionate about advertising and the ability to spread that passion to others., • Management and supervisory experience required., • Bachelor's degree in business administration/marketing preferred. We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications. Employment Transparency It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email___. Salary Range$110,000—$115,000 USD

Job DescriptionBenefits: • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off RESPONSIBILITIES The major responsibilities of this position include, but are not limited to: Data Entry, Data Collection & Documentation: • Accurately enter client demographics, HIV testing data, counseling notes, case notes, referrals, and service utilization data into AIRS, EHR systems, and internal trackers., • Ensure all documentationincluding intake forms, service encounter notes, progress notes, assessments, and outcome measuresis complete and submitted within required timeframes., • Maintain HIV testing temperature logs and ensure accurate tracking of pre- and post-test counseling activities., • Ensure timely data entry for service encounters, intakes, assessments, and program deliverables, preferably same day and no later than the same business week., • Review and reconcile discrepancies in data entries to ensure accuracy and completeness across all systems., • Ensure adherence to data quality standards for Aids Institute, Ryan White, HIPAA, and internal QI/QA guidelines., • Conduct routine data quality checks, support monthly AIRS data cleanup, reconcile errors, inconsistencies, and missing information, and AIRS utilities backup., • Prepare or support monthly, quarterly, and annual program reports, including AIRS, RCMR, EBP, progress reports, and narrative reports., • Ensure all required reporting deadlines are met:, • AIRS and program data entry and reporting: by the 10th of each month, • Assist in the preparation of Monthly narrative reports: by the 10th of each month, • Monitor data for trends, gaps, and performance indicators, support development of dashboards and data visualization tools for program monitoring., • Prepare monthly, quarterly, and annual reports for internal QA/QI, funders, and program performance dashboards., • Assist with chart reviews, internal audits, and funder monitoring visits., • Conduct monthly AIRS cleanup, utilities backup, and routine quality assurance checks., • Support the production and review of program reports., • Collect and enter Evidenced-Based Program (EBP) group data, attendance sheets, pre-post-surveys, and outcome evaluations.Program Coordination & Team Support, • Collaborate with Program Manager, outreach staff, and all program staff to verify service documentation and ensure documentation is accurate and timely and resolve data issues., • Support the Program Manager, QI/QM staff, Executive Director, Associate Executive Director, and Fiscal Manager in preparing for audits, chart reviews, and funder site visits., • Participate in weekly supervision, Team meetings, monthly QA meetings, required trainings, required data management trainings, and other meetings as assigned., • Provide basic training to staff on data entry requirements, documentation standards, and reporting guidelines., • Assist clinical and administrative leadership in preparing documentation for audits and quality assurance purposes., • Analyze data to identify trends, gaps, and program improvement opportunities., • Document linkage to HIV medical care for newly identified HIV-positive individuals., • Track follow-up outcomes and referral confirmations., • Support staff in ensuring all referral and linkage data is documented promptly and accurately.Administrative & Technical Support, • Maintain both electronic and physical client files in compliance with confidentiality, HIPAA, and agency policies., • Assist in creating and improving data tracking tools, logs, templates, used for QI, and performance monitoring sheets., • Provide basic technical support and training to staff regarding data entry procedures, documentation standards, and reporting requirements., • Assist with compiling documentation for QI/QA processes, audits, and internal compliance checks., • Maintain secure, organized, and HIPAA-compliant electronic and paper records., • Support development of data tools, tracking templates, and dashboards and performance monitoring., • Troubleshoot data issues in collaboration with IT, EHR vendors, and program leadership., • Help develop tools and systems for tracking HIV testing data, outreach numbers, and EBP outcomes. HIV Prevention Program Data Functions (Specific to MSA/TPSS/YMSM): • Support in-office HIV testing workflow by tracking all pre- and post-test activities., • Ensure accurate data collection for referrals to mental health, substance use, medical care, and other supportive services., • Work with staff to link newly identified HIV-positive clients to HIV primary care services and document linkage outcomes., • Collect and enter EBP group data (3MV), attendance sheets, pre- and post-surveys, and outcome evaluations., • Assist with capturing referrals for mental health, substance use treatment, primary care, STI testing, and PEP and PrEP navigation.Other Duties, • High School Diploma required, associate or bachelors degree in data management, Social Services, Public Health, or related field preferred., • 12 years of experience in data entry, administrative support, or records management in healthcare, behavioral health, HIV services, or nonprofit settings., • Experience with AIRS, eSHARE, EHR systems, or similar funder-mandated databases preferred., • Strong understanding of HIPAA, confidentiality, and data security protocols., • Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and able to manage multiple tasks with tight deadlines., • Strong attention to detail and ability to meet strict deadlines., • Ability to work independently and collaboratively., • Excellent attention to detail, organizational skills, and written/verbal communication., • Experience in HIV/AIDS services or behavioral health programs strongly preferred., • Knowledge of HIV testing protocols, confidentiality standards, and data security requirements., • Ability to work collaboratively with cross-departmental teams., • Must pass background check and support the mission of the organization.

We have an exciting opportunity for a remote, licensed Client Support Specialist in the Greater Tri-State area! While you will work from home, you must reside near the Greater Tri-State area as occasional in-person participation with your peers is an important part of our culture.

Division: Headquarters Project Location(s): New York, NY 10001 USA Minimum Years Experience: 15 Travel Involved: 0-10% Job Type: Regular Job Classification: Experienced Education: Job Family:Construction Compensation:Salaried Exempt The salary range for this position is estimated to be 194,020.00 - 281,605.00 USD annualized. Position Description: Lead development and implementation of the company's Global Immigration & Mobility (GIM) strategy aligned with business goals. Provide expert-level guidance, support, and communication of options and requirements to deliver exceptional employee experience for seamless cross-border travel assignments. Create and standardize GIM policies, programs, and global practices in strict compliance with global immigration, tax, and labor laws. Develop relationships with external partners and align related resources with business needs including global and domestic relocation, international assignments, taxation support, visa sponsorships, Green Card process, and vendor management. Essential Duties & Key Responsibilities: • Develop comprehensive Global Immigration & Mobility (GIM) strategy aligned with business goals for growth and informed by data-driven insights to provide best experiences for employees. Create strategy roadmap and proposals to present to executive leadership., • Utilize thought-leadership and GIM expertise to develop, implement, and maintain global and domestic strategic direction policies, practices, and programs., • Maintain current and relevant GIM knowledge to mitigate risks and ensure adherence and compliance with relevant country laws and regulations. Provide informed advice to leadership and other stakeholders on how changes may affect company, GIM applications and assignments., • Understand international business travel eligibility and requirements. Maintain knowledge of change in status and communicate travel risk assessments and country medical guides to stakeholders. Promote and communicate services available through International SOS (ISOS)., • Oversee global immigration to ensure employee valid work authorization, including visa applications, work permits, renewals, extensions, and permanent residency processes. Oversee adherence to timely and accurate processing of immigration and mobility documentation for employees., • Engage with leaders, employees, and Human Resources (HR) teams to communicate and discuss immigration options, requirements for different types of visas, potential risks for individuals and company, work permits for U.S. citizens on assignment, expatriates, inpatriates, repatriation, and with specific attention to employees whose visa application was not approved and/or renewals and extensions that have been reached their maximum duration of time., • Oversee preparation and filing of global immigration applications, support employees to understand timeline and completion of documents are submitted correctly and accurately. Engage with various immigration providers on behalf of employees to ensure timely responses to inquiries and submission of necessary paperwork., • Support individuals facing complex immigration issues, including offboarding of employees with expiring visa status., • Develop benchmarks and key performance indicators (KPIs) for program standards., • Continuously monitor GIM programs and develop innovative solutions to improve practices and achieve immediate and long-term business goals., • Develop audit process of immigration and mobility records and processes to ensure compliance and data integrity., • Lead design, maintenance, and continuous improvement and innovation of GIM policies, practices, and programs, including expatriate compensation, housing, tax equalization, and allowances, in collaboration with Legal, HR and Finance stakeholders, and use of Artificial Intelligence (AI) or other technology to evolve current systems, with consideration for global needs, risks, dependencies, timing, and/or technology considerations. Qualifications: • Bachelor's Degree (or advanced degree, Master's or Juris Doctorate (JD)) from accredited degree program in Human Resources, Organization Development, or related field of study, with minimum of 15 years of progressive immigration related experience in Human Resources (HR), global immigration, tax compliance, or related field, or equivalent combination of education, training, and experience, • Deep knowledge of global immigration, labor, and employment laws and in-depth experience with work visas, permits, and residency requirements, • Extensive knowledge of global mobility policies and practices, • Senior Professional in Human Resources (HRCI SPHR) or Society of Human Resources Management Senior Certified, • Professional (SHRM SCP) certification, or other related certification, preferred, • Professional certifications related to HR, immigration, or taxation, such as Global Professional in Human Resources (GPHR), Certified Global Mobility Specialist (GMS), or Certified Payroll Professional (CPP), desired, • Experience developing and leading complex strategic or operational initiatives, managing large-scale transformation projects, and developing and executing a mobility or immigration service vision, • Familiar with tax laws, compliance requirements, and global tax implications related to international assignments for in-patriates, ex-patriates, and international employees in U.S., Canada, Asia, and European counties, • Familiar with and able to manage expectations with tax consultants/vendors providing tax services, • Exceptional leadership and highly accountable management skills of concurrent complex projects, tasks, and teams, including problem-solving, critical thinking and analytical skills; able to manage project/team budget, • Understand cultural nuances that may impact immigration and tax-related matters, • Strong client servicing skills, ability to build positive relationships with stakeholders, and demonstrate cultural awareness and sensitivity, especially with employees from diverse backgrounds The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may perform work on-site at construction work sites, office locations, and/or off-site venues. While performing the duties of this job, the employee regularly works in an office setting. The noise in the work environment is usually quiet to moderate in an office setting. The employee is required to work in compliance with company safety policies, procedures, and applicable laws. Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law. Apply NowShare Save Job

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Talbots - [Retail Sales] As a Client Specialist at Talbots, you'll: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally; Support all service enhancers to build strong relationships including active use of

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! We are looking for an experienced Senior Client Support Representative to join our team. This Senior Client Support Representative is responsible for providing exceptional support to our clients, ensuring their inquiries regarding benefits coverage and service experience issues are addressed promptly and accurately. They will utilize internal knowledge materials and resources, to swiftly respond to client inquiries, demonstrating a high level of empathy. The Senior Client Support Representative will also be responsible for resolving complex and escalated inquiries that require investigation, providing thorough and empathetic solutions. They will educate clients on self-service resources available through our platform and follow up when necessary to ensure resolution and satisfaction. The Senior Client Support Representative actively identifies trends in client contact reasons, escalates potential issues to leadership daily, and stays updated with business updates to provide accurate assistance. They will contribute to the improvement of our department by suggesting updates to departmental knowledge resources and recommending changes to existing support processes. As a Client Support Specialist, you will play a vital role in delivering exceptional support, improving processes, and fostering effective team collaboration with coaching sessions and one-on-one sessions. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare. This is a remote position. Talkspace Headquarters is located in NYC. What You'll Do • Use internal knowledge materials and resources to quickly and accurately answer client inquiries, related to benefits coverage and service experience issues (ie. coverage eligibility, billing, refunds, clinical complaints, service interruptions, etc.)., • Resolve complex and/or escalated inquiries that require investigation and a high degree of empathy, ensuring every interaction with Talkspace leaves our clients feeling cared for, understood and supported., • Participate in non-inbound volume related department operations speciality projects aimed to further support our clients in their full journey at Talkspace., • Educate clients on self-service resources available to them through our platform., • Follow up with clients when necessary to ensure resolution and satisfaction., • Identify client contact reason trends and roll up potential issues that may be interrupting service for client to leadership daily, as needed., • Keep up with business updates to ensure the assistance provided to clients is accurate., • 2 years experience in a contact center delivering email, chat, and phone support, or similar experience within a customer-facing role., • High School diploma or equivalent preferred. 4-year college degree is a plus., • Experience in the tele-health, tele-therapy, medical insurance industries is a plus., • Ability to multi-task in various systems + programs., • Experience (or strong interest) in working in a fast-paced, rapidly changing environment., • Excellent written and verbal communication skills., • Strong critical thinking and investigatory skills., • Ability to use sound judgment when problem solving., • Ability to work independently, as this is a remote team, and maintain consistent communication with Supervisor., • Basic math skills, required., • Familiarity with Zendesk, Atlassian (Jira, Confluence), Looker is a plus. Experience with Workforce Management., • Comprehensive Medical, Dental and Vision plans coverage since day one, • Pre-tax benefits: HSA/ FSA, • 401k Retirement Savings Program with matching up to 4%, • Voluntary benefits including disability, basic life or pet insurance, etc., • Monthly Wellness Stipend to promote mental and physical self-care, • PTO and Remote First Environment, • Regular team events, including Wellness Workshops and Team Building Events At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively. The hourly rate for this role is $22/hr. Why Talkspace? Talkspace is the world's leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world's population 2 billion people live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible. Combining our passion for innovation along with our desire to help others overcome the stigma behind "getting help," we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse "for purpose" space. If you're equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you! Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don't meet every qualification or if your path has been nontraditional such as not completing a formal degree program, taking a career break, or having a prior criminal record if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team. Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background. Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care. Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual. Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

42694BR Requisition ID: 42694BR Business Unit: TSU Job Description: Are you interested in working on design and construction projects that impact our world? CDM Smith offers employees opportunities to delve into many aspects of electrical engineering, including the design of complex power systems, observation and construction services, and power system analyses, etc. We want to match you up with the projects that inspire you. You will collaborate on challenging and meaningful work that positively impacts the community and makes a difference in the world while applying innovative, state-of-the-art software and programs. At CDM Smith, we are invested in your success. We offer flexible work options that allow our employees to meet their needs outside of work. Sign-on bonus may be considered for the successful candidate. We have multiple openings for Senior Electrical Specialists. As a Senior Electrical Specialist, you will: Create moderate to highly complex designs of electric master system plans, power systems, protection and generation models, facility power systems, sustainability/renewable energy systems, and other similar electrical systems. Execute a variety of electrical design assignments using prescribed methods and standard techniques including drawing sequence and presentation, sizing various system components, and refining rough sketches. Incorporate changes to designs or sketches and redlines or mark-ups on ongoing projects. Contribute to studies of power systems and electrical calculations for electrical systems, lighting simulations, lighting layouts, communications, fire alarm, security and other similar calculations. Perform site reviews and studies, as needed, to ensure designs are aligned with location specifications. Update design requirements as necessary. Collaborate with sales staff to create proposals in response to current and potential client requests for proposals (RFPs). Reviews draft proposals for adherence to firm, industry, state, local and federal regulations and best practices. Meet with current and potential future clients to review their current and future design needs Provide technical guidance and training to more junior staff. Mentor more junior staff and develop them for future growth within the discipline and firm. Job Title: Senior Electrical Engineering Specialist Group: ISO Employment Type: Regular Minimum Qualifications: Bachelor's degree. 7 years of related experience. Equivalent additional directly related experience will be considered in lieu of a college degree. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Preferred Qualifications: Experience designing power systems for water, wastewater, industrial, federal, and transit facilities. Experience designing medium and low-voltage power distribution systems. Familiar with industry and federal codes and standards (NEC, NFPA, NESC, IEEE, UFC, etc.) Experience conducting power system analysis using software such as SKM Power Tools for Windows and ETAP. EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. Why CDM Smith?: Check out this video and find out why our team loves to work here! () Join Us! CDM Smith - where amazing career journeys unfold. Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. Job Site Location: United States - Nationwide Agency Disclaimer: All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. Amount of Travel Required: 5% Assignment Category: Fulltime-Regular Visa Sponsorship Available: No - We will not support sponsorship, i.e. H-1B or TN Visas for this position Skills and Abilities: Expert knowledge of computer assisted design and drafting (CADD) 3D and 4D software and practices. Advanced knowledge in design, calculations and design systems. Excellent knowledge of Microsoft business software (excel, word, etc.). Excellent communication, collaboration, and presentation skills with the ability to engage clients and convey complex concepts in an understandable manner. Ability to work effectively across all levels in a highly dynamic environment. Strong analytical and problem-solving skills. Good knowledge of federal, state and local regulations. Background Check and Drug Testing Information: CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. Pay Range Minimum: $81,765 Pay Range Maximum: $134,909 Additional Compensation: All bonuses at CDM Smith are discretionary and may or may not apply to this position. Work Location Options: Hybrid Work Options may be considered for successful candidate. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The Tenant Activity Specialist is expected to plan and lead assigned activity groups using a strengths-based, client-centered approach to support social support, inclusion, skill development, wellness, and recreation to reduce social isolation, to support the rehabilitation services provided and pro

Manage timekeeper and billing rate submissions in client eBilling systems, maintaining accurate and up-to-date internal records. Qualifications for Legal E-Billing Specialist:. Provide reporting and analysis on cost and billing trends; support ad hoc finance and billing projects.

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job DescriptionLHH Recruitment Solutions is assisting our client in their search for a skilled and knowledgeable HVAC Technical Assistance Specialist to join their team. This role is responsible for delivering expert technical assistance, resolving product-related inquiries, managing warranty claims, and supporting out-of-warranty repair processes for products. The position also involves maintaining accurate parts records and overseeing physical inventory. This opportunity is ideal for someone with a strong mechanical background and a passion for providing excellent customer support. If you are a motivated individual with a strong technical foundation and a passion for supporting customers in the HVAC industry, we invite you to apply for this exciting opportunity. Key Responsibilities: • Serve as a product expert on equipment, including specifications and technical functionality, and respond to technical inquiries from distributors and end users via phone and email., • Collaborate with the Operations Team to process warranty claims and guide customers through out-of-warranty repair procedures., • Maintain comprehensive records of product claims, field issues, and service-related data to support continuous product improvement initiatives., • Manage office parts inventory, including tracking, organizing, and updating parts documentation., • Support the Order Processing Team by assisting with parts order fulfillment for distributors.Qualifications:, • Strong communication skills and the ability to work effectively with customers and internal teams., • High School diploma, and relevant technical certification is a plus., • Proficiency with Microsoft Office, shared-drive, dashboard, and cloud-based spreadsheet program., • Prior experience in technical assistance, refrigeration systems, or HVAC tools is highly beneficial. Benefit offerings for full-time employment include 10 paid Holidays, and 10 PTO days, prorated based on hire date within the calendar year. Also included: Medical, dental, vision, term life and AD&D insurance, long-term disability, employee assistance program, onsite gym, and a 401k plan. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Pay Details: $58,000.00 to $62,000.00 per year Search managed by: Edwin Moreno Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The Customer Experience Specialist serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, & client services. As a Customer Experience Specialist, you are goal-oriented, customer obsessed and driven to achieve and