Clinic coordinator jobs in New Rochelle, New YorkCreate job alerts

Title: Coordinator of Patient Admin/Sales Support \n \n Territory: White Plains, NY \n \n Company: U.S. based Medical Device manufacturer of a life-saving cardiac devices & more in the pipeline. Offers great internal career growth & work/life balance. \n \n Description: \n\n • Will support team to resolve denied medical claims and process the necessary documentation to ensure accurate medical orders (insurance/medical billing and HIPPA compliance strongly preferred); 4 days per week are spent in the field, 1 day allows for remote WFH.\n, • Provide ongoing education and training to hospital and office staff on medical device order requirements and workflows to achieve operational efficiencies.\n, • Responsible for improved claims billing yield within a defined geography consisting of assigned accounts, including eligibility for potential bonus incentive opportunities based on same.\n\n \n Required/Preferred Education and Experience \n\n • High School Diploma /GED required\n, • Bachelor's Degree From a four-year college or university or equivalent combination of education and experience in sales.\n, • Healthcare/Medical Device (Clinical or Billing) experience preferred\n, • Experienced ability to navigate Hospital and Clinic/Practice environments defined as proficiently navigating hospital flow, document collection, along with competent and confident provider and patient interaction.\n, • Ability to proactively plan and work autonomously in close collaboration and communication with others\n, • A high sense of urgency and flexibility to one’s scheduleSuperior organizational skills with the ability to multi-task\n, • Problem solving mentality, while being accountable for each task from beginning to end.\n, • Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred.\n, • Effective team player who is also capable of working independently with strong self-motivation.\n, • Must have a valid driver's license\n\n \n Compensation:$55k base $65k Total – 600/month car allowance, all expenses, 401k and great Medical benefits!

Job Description About Us: The Joint Chiropractic is dedicated to providing affordable and convenient chiropractic care to the community. We believe in the importance of wellness and want to help our neighbors achieve their health goals. As we prepare to open our new clinic in New Rochelle, we’re looking for an enthusiastic Marketing Coordinator to help us make a splash! Position Overview: We’re looking for an outgoing, energetic, and engaging Marketing Coordinator or Street Team Ambassador to represent The Joint Chiropractic New Rochelle in high-foot-traffic areas. This individual will be the face of The Joint Chiropractic, responsible for generating leads by interacting with pedestrians, educating them about The Joint Chiropractic, and building connections within and around the community. If you’re passionate about health and wellness and love engaging with people, this role is for you! Responsibilities Identify, reach out, and secure locations such as gyms, wellness clubs, yoga studios, etc. for table events Organize and set up table events at local fairs, markets, and community gatherings to promote The Joint Chiropractic. Develop relationships with local businesses, schools, and universities to create partnership opportunities. Actively engage with community members to share information about our services and special offers. Actively engage with passersby in designated areas to promote The Joint Chiropractic New Rochelle. Distribute promotional materials, including grand opening and first time customer offers. encourage people to redeem grand opening and first time customer promotion. Educate potential customers about The Joint Chiropractic offerings and the benefits of routine chiropractic care. Answer basic questions about store location, promotions, and brand history. Drive foot traffic to the store by creating excitement and urgency around the grand opening Maintain a positive and professional attitude while representing the brand. Track and report key interactions, feedback, and redemptions to the marketing team. Qualifications Outgoing, approachable, and personable: You thrive on engaging with people and sparking conversations. Strong communication skills: Comfortable speaking to diverse audiences and promoting a brand. Enthusiastic and energetic: Passion for wellness and customer engagement. Reliable and punctual: Must be able to commit to scheduled shifts. Sales-driven mindset: Able to persuade and influence people to sign up and hit daily lead quota. Self-Starter: Ability to work independently and take initiative in a fast-paced environment. Comfortable making cold calls and reaching out to local organizations. Previous experience in street marketing, event planning, brand ambassador roles, or sales is a plus. Perks Competitive hourly salary and performance-based incentives. Opportunity to be part of a national wellness brand. Fun, fast-paced work environment with flexible scheduling. Great resume-building experience in marketing and customer engagement. Opportunities for professional growth and development. The chance to make a positive impact in the community. Join us in bringing wellness to New Rochelle! Powered by JazzHR WME4EMYMg8

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. The Jerome Avenue Men's Shelter (JAMS) provides beds to 200 men with mental illness who are experiencing homelessness. The site offers an array of social services, such as housing case management (including assistance with benefits and gathering vital documents), programming to address mental health and substance abuse issues, meals, and activities. The site has an on-site clinic that can provide primary care and psychiatric services. Residents can remain at the shelter until placed into permanent housing, ideally within nine months of receiving services. • Ensure the security of the premises and perform access control, • Perform regular and frequent foot patrol of the entire facility, • Enforce facility, BronxWorks, and Department of Homeless Services policies, • Promptly advise appropriate supervisors of problems, • Maintain order and promote safety, • Act professionally and as a role model for clients especially during crisis or conflict., • Respond appropriately and effectively to physical or verbal altercations between clients., • Respond appropriately to medical emergencies., • Respond appropriately to situations of child abuse and neglect., • Act as the liaison with police and other emergency services., • Act as designated Fire Safety Coordinator or Fire Guard as needed., • Promptly advise Shift Supervisor informed of problems or concerns., • Make formal notifications as required., • Participate in all training and staff meetings., • Perform additional duties as assigned., • extra hours and or overtime, as needed based on operational needs., • New York State Security Guard Registration Card., • 16 Hour On-The-Job Security Guard Training Certificate., • First Aid / CPR Certificate Preferred., • New York Fire Department Certificate of Fitness as Fire Guard, Shelters Preferred., • Ability to write a clear and concise incident report., • Engaging personality and detailed orientated skills are essential., • Strong oral and written communication, time management and organizational skills are necessary., • Proficiency in Microsoft Office suite and other standard business technology is required., • Basic computer skills, • Ability to create a clear and concise incident report, • Ability to drag an 80-pound canvas bag 30 feet on a tile floor within 30 seconds., • Ability to lift a 40-pound bucket and place it on a standard height table within 30 seconds., • Ability to stand, walk, or sit for long periods of time., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • TB Test required with the first 120 days of employment BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org

The Center for Autism and Related Disorders is seeking highly motivated professionals to join our team. As a member of our growing, founder-owned organization, you'll have the opportunity to join a well-established, mission-driven industry leader focused on helping people with autism live their best lives. CARD offers a dynamic work environment where your talents and skills will be valued and rewarded. The Center for Autism and Related Disorders (CARD) is among the world's largest and most experienced organizations effectively treating individuals of all ages who are diagnosed with autism spectrum disorder. CARD treats autistic individuals using the principles of applied behavior analysis (ABA), which is empirically proven to be the most effective method for addressing the behaviors and deficits commonly associated with autism. With locations throughout the US, CARD's mission is to provide top-quality services that help every patient fulfill their potential and live joyful lives. Through its network of trained behavior technicians, Board Certified Behavior Analysts, and researchers, CARD develops and implements quality, comprehensive, and individualized treatment programs that lead to success. POSITION OVERVIEW: The Clinical Supervisor is responsible for all clinical aspects of treatment for the patients they oversee. This includes the assessment and analysis of the patient's skills and challenging behaviors, development of treatment plans, overseeing the implementation of treatment, collaboration with and training of their patient's caregivers, as well as ongoing coaching and training of behavioral technicians. Treatment plans are primarily designed to address areas of medical necessity and may occur in a variety of settings including the CARD center, patient's home, school, community, or via telehealth. Clinical Supervisors report to the Group Clinical Manager. This is a salaried, exempt, full-time position. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Uses clinical judgment to promote optimal outcomes for each patient, • Develop and maintain treatment plans, • Ensure that all supervision hours are at 100% treatment adherence each month, • Evaluate patients to identify both skill deficits and strengths, • Analyze challenging behaviors to identify the function of the behavior, • Develop functionally relevant treatment plans to reduce challenging behaviors, • Observe treatment implementation for potential program revisions, • Monitor treatment integrity to ensure satisfactory implementation of treatment protocols, • Direct behavior technicians in the implementation of new or revised treatment protocols, • Provides ongoing coaching and training to behavioral technicians, • Summarize and analyze data to evaluate patient progress towards treatment goals and adjust treatment protocols based upon data, • Update treatment plans at least once per month, based upon patient response to treatment, • Fulfill a minimum of 120 payor/client authorized billable hours per month, inclusive of Supervisory hours and therapy hours, • Accurately communicate treatment response to treatment stakeholders (i.e., caregivers, payers), • Coordinate care with other professionals, • Administer, complete, and score standardized assessments, • Includes caregiver as a part of the treatment team, as evidenced by consistent Caregiver Collaboration meetings, • Interacts with payers in a way that is collaborative, professional, thorough, and informative, • Engages with payers as needed for funding meetings (i.e., IEP, peer reviews), • Stay up to date on best practices for ABA treatment to ensure clinical excellence, • Maintains appropriate documentation in Skills and the patient's medical record, • Communicate effectively and compassionately with patients, families and colleagues, • Provide a safe and supportive environment for patients, families and colleagues, • Maintain compliance with HIPAA requirements at all times, • Partner consistently and effectively with other center leadership including but not limited to: Operations Manager, Clinical Supervisors, Administrative Coordinator Technician, Behavior Technician Leads, • Other duties as assigned REQUIREMENTS: • Master's degree in Psychology or Applied Behavior Analysis or related field required, • Certification as a behavior analyst from the Behavior Analyst Certification Board required, • Experience working with individuals with Autism Spectrum Disorder (ASD) required KNOWLEDGE, SKILLS AND ABILITIES: • Empathetic and compassionate individual with the ability to maintain strict confidentiality, • Ability to work collaboratively with team members while maintaining a positive and solution focused attitude, • Ability to work independently to problem solve and exercise clinical judgment, • An effective communicator in both verbal and written formats, • Demonstrate excellent time management skills and the ability to work in a fast paced, changing environment, • Excellent computer skills and knowledge of MS Excel, Word, Outlook; ability to use new computer systems and iPads., • Desire to continuously learn and develop skillsets, • Willingness to work in a variety of locations (center, patient home, etc.), • Willingness to work with a variety of patients, • Reliable means of transportation with proof of auto insurance, • Must pass tuberculosis test, • Proficiency in English, both written and verbal WORK ENVIRONMENT: Treatment may occur in a variety of settings including the patient's home, the CARD center, the patient's school, the community, or via telehealth. Clinical Supervisors work in environments that are both indoors and outdoors and may move between different locations throughout the course of the workday. Treatment environments may be subject to loud or excessive noise at times. PHYSICAL REQUIREMENTS: Be able to work with patients who are seated on the floor, in small chairs, or other home, school, community and clinic environments. Move frequently throughout the therapeutic setting to gather materials, anticipate and respond to the movement of a patient, and/or provide instruction in a variety of settings, such as school, playground, clinic, or community locations. Constantly position oneself to participate and respond to the movements and behaviors of patients, including but not limited to bending to assist a patient, kneeling/crouching to teach a play skill, hurrying to block an open doorway, or reaching to prevent a patient from entering a traffic congested street. Be able to utilize continuous visual tracking in order to monitor the movement of patients, as well as the items and circumstances in the surrounding environment. Occasionally move to evade aggressive behaviors and/or physically block attempts to aggress towards others. Responding to behaviors may occasionally require bearing weight of a patient who is leaning, pushing, etc. Frequently teach patients to use vocal speech. Must be able to articulate sound and model speaking clearly, as well as listen to and shape vocal communication of patients. Occasionally use modeling to teach gross motor skills, such as climbing or jumping, and fine motor skills such as clapping or opening a container. Work in both indoor and outdoor settings as they relate to the patient's natural environment, which may include being outdoors in a variety of weather conditions (e.g., community skills, recess in a school setting, etc.). Be able to lift-up to 30 lbs. while assisting patients.

Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Scarsdale clinic in Westchester. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24 hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need. Qualifications: • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required. What We Offer: We know that exceptional patient service can only be achieved when our team is well cared for. We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include: • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401K plan at 90 days with 100% vested match up to 4% after 18 months of employment., • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Salary: $16-22/hr Who We Are Looking For: We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: • Passion for the field hospitality and customer service., • Self-motivation and willingness to go above and beyond., • Enjoyment of seeking out an opportunity to make an impact daily and connecting with people., • A proactive, collaborative, team-oriented attitude because we don't work in silos., • You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities., • A resonance with our SPEAR-IT values:, • Service, • Passion, • Empathy, • Accountability, • Respect, • Impact, • Teamwork About Us: Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com.

Patient Care CoordinatorThe Patient Care Coordinator (PCC) is the face of the clinic and the patient's guide throughout his or her journey to better hearing. At Starkey Retail, we are setting a new standard for excellence in hearing healthcare through our commitment to the Patient Journey philosophy

Patient Care CoordinatorThe Patient Care Coordinator (PCC) is the face of the clinic and the patient's guide throughout his or her journey to better hearing. At Starkey Retail, we are setting a new standard for excellence in hearing healthcare through our commitment to the Patient Journey philosophy

Job Description Reports To: Medical Director Program: Article 32 and Article 31 Clinics Location: White Plains, NY- 2-3 days a week on-site (Monday-Friday 9 am-5 pm with one set late day 11 pm-7 pm) Hours Per Week: 8-25 FLSA Status: Part-time, Exempt Salary Range: $50-55 per hour (Bilingual candidates are eligible for a pay differential) Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer We provide weekly clinical supervision aimed at promoting the effective accumulation of clinical hours. This structured support is designed to enhance professional development and ensure a comprehensive understanding of clinical practices. Summary of Duties: The Registered Nurse has overall responsibility of assessing and monitoring clients for gaps in preventive services and physical health conditions related to behavioral health treatment or common physical co-morbidities, in our Comprehensive Health Center, licensed by the Office of Addiction Services and Supports (OASAS), Article 32 substance use treatment program. As well as our Article 31 Mental Health Outpatient Treatment and Rehabilitative Services. The Nurse provides screening and monitoring of key health indicators and health risk, as well as clinical monitoring for adverse effects of medications, including monitoring for metabolic syndrome. The Nurse will coordinate completion of required steps for initiation of Medication Assisted Treatment (MAT). The Nurse will serve as a consultant to other team members and may take over some of the work needed to adequately coordinate care if the management of a particular medical condition becomes complex. The Nurse will support recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making, and collaboration. When possible, the Registered Nurse will utilize evidence-based practices and always embracing a trauma-informed and person-centered approach. Responsibilities: • Provide initial health assessments for all new clinic clients and annual follow-up assessments., • Coordinate care for medical issues, including all post-admission medical testing for hepatitis, HIV, tuberculosis, or STDs on site or by referral to external medical providers, arranging for physical examinations of clients who have not had one within one year prior to program admission, scheduling appointments, and liaising with medical providers to obtain records., • Acts as Health Coordinator for the program, providing health education, risk reduction, counseling, and referral service to all clients, specifically HIV/AIDS, tuberculosis, viral hepatitis, sexually transmitted diseases, and other communicable diseases., • Coordinate and monitor usage of prescribed MAT therapies and psychiatric medications such as clozapine (obtaining lab results, reviewing them, and faxing prescriptions), as needed., • Administer antipsychotic medications to clients, as needed., • If needed, administer medication- intramuscular injections (IM) according to Rx order(s) as documented in EHR., • Collaboration with the prescriber on medication refills., • Conduct toxicology testing, as needed., • Obtain and document lab results when clients have labs drawn by outside providers., • Participation in the clinic team meeting, administering injections as prescribed., • Maintaining supplies for the med. room, communication with pharmacies., • Experience understanding various evidence-based models and theories pertaining to substance use and co-occurring disorders, psychoeducation, motivational interviewing, and recovery., • Psychoeducation about medical issues to all clinic clients, individually and in groups., • Follow the established agency policies and maintaining appropriate professional standards., • Complete all required documentation on time and accurately. This includes but is not limited to, progress notes, health screening assessments and care plans., • Ensure client engagement in health and wellness practices, as well as chronic disease management to reduce hospitalizations and improve quality of life., • Responsible for adhering to all standards and guidelines established by applicable regulatory authorities., • Other related duties. Competencies: • Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, substance use disorders, serious mental illness, and recovery. Extensive knowledge of substance use, mental health, family support services, and community resources., • Use of Motivational Interviewing, recovery, and trauma-informed approaches when delivering services., • Experience understanding family systems based on diversity of cultural and ethnic backgrounds., • Must be able to perform duties independently and efficiently., • Familiarity with and ability to use an Electronic Health Record system., • Expected to practice in a recovery-oriented, person–centered manner. Key Performance Indicators (KPIs): • Adherence to treatment protocols and guidelines., • Assessing patient understanding and application of health education provided., • Ensuring all client records are accurate and updated in a timely manner., • Measuring patient satisfaction with nursing care and education received. Requirements: • A degree as a registered nurse and be actively licensed in New York State., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Basic computer knowledge and the ability to document in an electronic health record is required., • Must maintain pre-employment clearances by applicable regulatory clearances as required., • A pre-employment drug screen is required as a condition of employment., • Must be legally eligible to work in the United States without sponsorship., • On-site 5 days a week, Monday-Friday 9 am-5 pm, with one set late day 11 pm-7 pm. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs., • Required coverage of two clinics, located in the same building., • Weekends and on-call coverage are not required. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description The Schwarzman Animal Medical Center's commitment to compassionate veterinary care dates back to 1910 when it was founded as a clinic to help animals whose owners could not afford treatment. We continue this this legacy today as the premier veterinary hospital in the tri-state area, maintaining the only Level 1 Trauma Center in New York City and the highest standards of care as part of our American Animal Hospital Association (AAHA) accreditation. With 150+ veterinarians working collaboratively across 20 specialties and services, our team prides itself on delivering world class veterinary care to help keep pet families together. A Commitment to Lifelong Learning When you join the team at AMC, you join a renowned team of veterinary professionals dedicated to innovative care, research, and education. Our prestigious postgraduate education programs attract future leaders in veterinary medicine, and the clinical research conducted at AMC has led to breakthroughs that change the way care is delivered industry-wide. This shared commitment to learning and innovative care creates a collegial, collaborative environment with rewarding opportunities for advancement, growth, and mentorship. About the Role of Care Coordinator for AMC's Cancer Institute The Schwarzman Animal Medical Center is seeking a full time Care Coordinator which will be responsible for providing clerical support to the hospital's Cancer Institute. Shift: • Monday, Wednesday, Thursday, Friday: 10am–6pm, • Saturday: 8am–4pmSkills Required:, • Minimum of 2 years veterinary/human health clerical experience, • Minimum of 2 years customer service in a professional setting, • Excellent written and verbal communication skills, • Well organized and the ability to multitask, • Ability to interact with all levels of staff, clients, and veterinarian practices, • Maintain confidently and handle sensitive information with accuracy according to policiesSpecific Duties and Responsibilities:, • Serve as primary liaison between The Cancer Institute at AMC and Referral Veterinarians (rDVM) as well as internal and external clients, • Responsible for client check in and check out, which includes (but not limited to) patient registration, admission, and discharge, • Effectively triage phone calls from AMC staff, rDVMs, and clients utilizing excellent decision making and problem solving skills to determine the appropriate response to meet client, rDVM, and pet needs, • Schedule appointments with clients and manage appointment reminders, no shows, and cancellations, • Provide efficient cash collection/payment planning while ensuring compliance with established guidelines and policies, • Obtain all necessary referral documentation, medical records, and pre-registration paperwork, • Provide concierge service to clients and referrals by greeting clients, helping them navigate the hospital, and directing them to appropriate areas, • Track and ensure that patient updates and all forms of client communication have been successfully distributed or transmitted to the rDVM and client, • Update clients as requested by veterinary staff with daily status reports on inpatient pets. Convey patient status information and instructions to the client in a thorough, comprehensive, and appropriate manner, • Process general information calls regarding routine pet care and information regarding other AMC services, • Care Coordinators will be required to master skills associated with electronic medical records and telephone systems to function at an ideal level within the department, • Other duties as deemed necessaryOur comprehensive benefits package includes:, • Competitive salary, • Generous Sign-on bonus, • Generous paid time off, • Tuition assistance, • 50% discount on veterinary care, • 403b matching, • Comprehensive medical, dental, and vision coverage, • You may be eligible for The Public Loan Service Forgiveness Program as we are a 501(c)(3) nonprofit employerShifts:, • TBD Role: Coordinator for The Internal Medicine Department at AMC Department: Oncology Reports to: LVT Manager of Oncology Status: Full-Time Pay Range $23.95—$30.75 USD Excellence in veterinary medicine since 1910. AMC Offers: A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC just completed a major expansion and renovation. This project transformed the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.