Senior Accounts Receivable Specialist
1 day ago
Carteret
Job Description Position Title: Senior Accounts Receivable Specialist Department: Finance Reports To: AR Manager Position Summary The Senior Accounts Receivable (AR) Specialist is responsible for executing day-to-day AR operations, including cash application, collections, and customer account reconciliation. This role plays a critical part in ensuring accurate financial records and driving timely cash collection. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced environment with a strong focus on managing a defined portfolio of customer accounts, resolving discrepancies, and maintaining strong customer relationships to support effective collections and overall working capital improvement. Key Responsibilities Invoicing & Billing • Prepare and issue accurate customer account statements and credit memos., • Verify pricing, quantities, and billing terms in alignment with customer agreements and company policies., • Apply customer payments (ACH, wire, check, credit card) accurately and timely., • Investigate and resolve unapplied cash, short payments, and overpayments., • Own and actively manage a defined portfolio of customer accounts., • Perform outbound collection efforts on past-due balances to drive timely payment., • Build and maintain strong relationships with customers to facilitate efficient issue resolution and consistent payment behavior., • Communicate with customers via phone and email to resolve outstanding invoices, discrepancies, and payment delays., • Maintain detailed documentation of collection activities and follow-ups., • Set up and maintain accurate customer account records in the ERP system., • Ensure customer data, billing terms, and contact information are current and complete., • Reconcile customer accounts and investigate discrepancies, including billing errors, deductions, and payment variances., • Partner with internal teams (Sales, Customer Service, Operations) to resolve disputes and improve collection outcomes., • Assist with AR aging analysis and collection reporting., • Support month-end close activities, including AR reconciliations and supporting schedules., • Identify opportunities to improve AR processes, accuracy, and efficiency., • Assist with system updates, testing, and documentation of AR procedures., • Support initiatives to reduce unapplied cash and improve overall AR aging. Qualifications Required Experience • High school diploma required; associate’s or bachelor’s degree preferred., • 3+ years of accounts receivable, billing, or collections experience., • Experience working with ERP systems., • Strong understanding of AR processes, billing, and cash application., • Experience in distribution, manufacturing, or product-based environments., • Experience with NetSuite or similar ERP systems., • Strong attention to detail and accuracy., • Proactive and results-oriented approach to collections., • Ability to build and maintain strong customer relationships., • Excellent communication and customer service skills., • Strong organizational and time management skills., • Ability to manage multiple priorities in a fast-paced environment., • Problem-solving mindset with a willingness to take ownership. Work Environment • Onsite or hybrid work environment depending on company needs. Carteret, NJ Please Note All offers are contingent upon the successful results of a pre-employment drug screen and a criminal background check.