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Job DescriptionBuild Community. Create Connection. Grow the Brand. At JETSET Pilates, we believe community starts long before someone walks through our doors. The Community Lead is responsible for introducing JETSET to new markets, building meaningful local relationships, and creating experiences that inspire people to become part of our community. Working alongside the General Manager, this role is the driving force behind local partnerships, community events, social media, and member engagement. From helping launch a brand-new studio to supporting its long-term growth, the Community Lead plays a key role in building awareness, generating leads, and creating an exceptional member experience. This is an ideal opportunity for someone who loves meeting people, thrives in the community, and is excited by the idea of helping build something from the ground up. What You'll DoPre-Opening \u007C Launch the Market Before the studio opens, you'll serve as JETSET's ambassador throughout the community by: Building relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations. Planning and executing community activations, pop-ups, and tabling events. Supporting JETSET On The Mat community classes and creating memorable guest experiences. Capturing leads and helping build a strong founding member community. Creating engaging local social media content alongside the marketing team. Generating excitement and awareness leading into opening day. Post-Opening \u007C Grow the Community Once the studio opens, your focus shifts toward converting community into membership by: Continuing to build partnerships that drive referrals and new memberships. Supporting local events and ongoing community engagement. Partnering with the General Manager to drive membership growth and studio goals. Following up with prospective members and supporting lead conversion. Delivering an exceptional member experience during in-studio shifts. Supporting front desk operations while helping create a welcoming, elevated studio environment. Who You Are You are someone who naturally connects with people and enjoys building relationships. You're energized by being out in the community, creating memorable experiences, and representing a brand you believe in. You bring: Experience in hospitality, fitness, retail, events, marketing, or community engagement. Exceptional communication and relationship-building skills. A passion for health, wellness, and boutique fitness. Strong organizational skills with the ability to manage multiple priorities. An entrepreneurial mindset and a proactive approach to problem-solving. Flexibility to work mornings, evenings, weekends, and community events as needed. Why This Role Matters The General Manager is responsible for leading the studio. The Community Lead is responsible for growing the community around it. Together, these roles create the culture, energy, and member experience that define JETSET Pilates. If you're excited by the opportunity to launch new markets, build meaningful relationships, and help shape the future of one of the fastest-growing boutique fitness brands, we'd love to meet you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ABOUT US Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence. THE ROLE The Assistant Store Manager will partner closely with the Store Manager to lead, inspire, and develop a high-performing team, delivering an exceptional client experience while driving business growth. This individual will play a key role in balancing leadership, client development, and operational excellence in a hands-on, entrepreneurial environment. The Assistant Store Manager will act as a brand ambassador within the San Francisco market, building meaningful relationships with both local and international clientele. Primary Responsibilities: • Partner with the Store Manager to drive business performance, executing strategies to achieve and exceed sales goals, • Lead by example on the sales floor, demonstrating the Thom Browne selling ceremony and maintaining a strong personal contribution to sales, • Execute clienteling strategies, including outreach, private appointments, and local networking to grow the business, • Act as a brand ambassador within the local community, identifying opportunities to elevate brand presence and client engagement, • Coach, motivate, and develop the team through in-the-moment feedback, structured training, and performance management, • Support hiring, onboarding, and retention of top talent, fostering a collaborative and high-performance culture, • Ensure operational excellence across all store functions, including inventory management, shipments, stock organization, and store standards, • Maintain visual merchandising and presentation in alignment with company directives and brand standards, • Partner with the Store Manager to manage store expenses and payroll, ensuring alignment with financial targets, • Utilize CVM tools and client data to drive targeted outreach, track performance, and identify opportunities for growth THE IDEAL CANDIDATE • 5+ years of experience in a retail leadership role, • A hands-on leader who leads from the sales floor and thrives in an entrepreneurial environment, • Demonstrates the ability to balance selling, operations, and team leadership seamlessly, • Passion for fashion, styling, and delivering an elevated client experience, • Strong interpersonal and communication skills; highly relationship-driven and influential, • Proven ability to drive results, develop talent, and execute business strategies, • Adaptable, proactive, and solutions-oriented with a strong sense of ownership WHAT WE OFFER YOU • Competitive compensation. Salary Range is $80,000 - $90,000 + target bonus. Please note that compensation will be offered based on relevant skills and experience, • Comprehensive benefits package, • Thom Browne Classic Uniform, • 401(k) company match, • Diverse and inclusive working environment

The Role- Assistant Store Manager, Roosevelt Field Mall Our client, a NYC based jewelry brand is looking to hire an Assistant Store Manager for their Roosevelt Field Mall location. The Assistant Store Manager is a passionate leader and brand ambassador who partners closely with the Store Manager to drive commercial success, operational excellence, and elevated client experiences. Through inspirational leadership, brand stewardship, and a commitment to luxury standards, they help cultivate a high-performing store environment that reflects the elegance and values of the brand. This role plays an integral part in developing talent, cultivating clientele, and supporting overall store profitability while ensuring every client interaction reflects the highest level of service and hospitality. Responsibilities • Partner closely with the Store Manager to lead, inspire, and develop a high-performing store team, • Support recruitment, onboarding, coaching, and ongoing development to cultivate a collaborative and service-driven culture, • Drive sales performance and KPI achievement, including conversion, AOV, UPT, client retention, and overall store profitability, • Deliver bespoke service and elevated client experiences that strengthen loyalty and cultivate long-term clientele, • Serve as a leadership presence on the sales floor, motivating the team to consistently exceed luxury service standards, • Support the planning and execution of in-store events and client experiences that drive community engagement and brand affinity, • Champion clienteling initiatives and leverage customer insights to elevate the client experience and support business growth, • Oversee operational excellence across front and back of house, including inventory management, omni-channel transactions, shipment processing, and store organization, • Maintain exceptional visual merchandising and presentation standards in alignment with brand expectations, • Partner with store leadership to optimize scheduling, team productivity, and overall business performance Qualifications • 2+ years of retail leadership experience, preferably within luxury or premium retail, • Proven success driving sales performance and achieving KPIs, • Strong leadership, coaching, and clienteling expertise, • Passion for fine jewelry, styling, and delivering elevated luxury experiences, • Strong business acumen with exceptional organizational skills and attention to detail, • Proficiency in Shopify, Google Workspace, and inventory management systems, • Polished communication skills with a refined, client-focused presence, • Flexibility to work evenings, weekends, and holidays as business needs require

Job Description Sales Manager Opportunity at The Rhyland Hotel, Flushing, NY Be Part of Our Premier Opening in Summer 2026 Location: Flushing, NY Start Date: Spring 2026 As The Rhyland Hotel prepares for its grand opening in summer 2026, we are seeking a motivated and results-driven Sales Manager to support the launch and growth of our dynamic hotel. This landmark boutique hotel in Flushing, NY, will feature luxury accommodations, two cutting-edge restaurants serving Modern Asian American cuisine, and a large banquet hall designed to host premier events in the market. About the Role: The Sales Manager will play a key role in driving revenue across all segments, including corporate, group, and social events. This position is ideal for a proactive sales professional who thrives in a fast-paced environment and is excited to be part of a pre-opening team. The Sales Manager will work closely with hotel leadership to establish market presence, build strong client relationships, and contribute to the overall success of the property. Key Responsibilities: • Proactively solicit and secure new business across corporate, group, and social segments, • Develop and maintain strong relationships with local businesses, organizations, and event planners, • Support the execution of the hotel’s sales and marketing strategies to achieve revenue goals, • Conduct site tours, client meetings, and presentations to showcase the hotel’s offerings, • Manage and respond to RFPs, inquiries, and leads in a timely and professional manner, • Collaborate with revenue management and operations teams to optimize pricing and availability, • Assist with pre-opening sales initiatives, including market research, account development, and brand positioning, • Maintain accurate records of sales activities, accounts, and pipeline within CRM systems, • Participate in networking events, trade shows, and community engagement opportunities, • Ensure a seamless transition of booked business to operations, maintaining high service standards Qualifications: • Proven experience as a Sales Manager, Sales Executive, or similar role within a hotel or hospitality environment, • Minimum 3–5+ years of progressive hotel sales experience, preferably in a full-service or upscale property, • Pre-opening experience is a plus, with the ability to contribute to building a sales strategy from the ground up, • Strong understanding of hotel sales segments, including corporate, group, and catering/event business, • Demonstrated ability to meet or exceed sales targets and drive revenue growth, • Excellent interpersonal and relationship-building skills with a client-focused approach, • Highly organized with strong time management and the ability to manage multiple priorities, • Experience with sales systems such as Tripleseat, Delphi, Opera Sales & Catering, or similar CRM tools preferred, • Strong communication, negotiation, and presentation skills, • Self-motivated, goal-oriented, and able to work both independently and as part of a team, • Passion for hospitality and delivering exceptional guest and client experiences

Job Description For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides individuals with serious mental illness, complex medical needs and substance abuse issues with comprehensive care coordination and case management services. Our Children’s Care Coordination team works with the New York State Health Homes Program to help children and families meet their goals and live well cared for in the community. The program serves children/youth and their families ages 0-21. By helping them gain access to services tailored to their individual needs, we help children and families get the support they need to address healthcare goals and gain access to timely and efficient services within their community of choice. STATEMENT OF THE JOB Under the direct supervision of the HH Team Supervisor, the Care Specialist has overall day-to-day responsibility and accountability for coordinating all aspects of care for assigned health home members with complex medical and/or psychiatric co-morbid conditions and for facilitating their access to the full range of medical, behavioral health, substance use, social and psychosocial services in the community, in an efficient and effective manner. Duties of the Care Specialist focus on integration and coordination of physical health, mental health and social service needs. The Care Specialist has to become an active participant in all phases of care transition to assure that members receive all required mental and medical follow up care and services, and must also take action around re-engagement of members who have become lost to care. The Care Specialist electronically monitors and tracks data regarding health home member and alerts all members of the Care Team when follow-up is required. DUTIES AND RESPONSIBILITIES • Demonstrates commitment to the vision of Health Home and strategic priorities to ensure their achievement., • Accountable for engaging and retaining Queens health home members in care, coordinating and arranging for the continuous provision of services, supporting adherence to treatment recommendations, monitoring and evaluating their needs, including prevention, wellness, medical, specialist and behavioral health treatment, care transitions, and social and community services where appropriate through the creation of an individual plan of care., • In collaboration with the health home members, their family and/or caregivers, and other service providers develops, manages and coordinates a comprehensive individualized person-centered care plan that coordinates and integrates the continuum of medical, behavioral health services, rehabilitative, long term care and social service needs and clearly identifies the primary care physician/nurse practitioner, specialists, behavioral health care providers, care manager and other providers directly involved in the individual’s care., • Ensures the availability of priority appointments for health home members to care services including physical, psychiatric, and substance abuse within their health home provider network to avoid unnecessary, inappropriate utilization of emergency room and inpatient hospital services., • Promotes evidence based wellness and prevention by linking health home members with resources for smoking cessation, diabetes, asthma, hypertension, self-help recovery resources, and other medical services based on individual physical needs and preferences., • Tracks and shares health home members’ information and care needs across providers by utilizing electronic databases and monitors outcomes and initiate changes in care, as necessary, to address health home members’ needs., • Reassesses needs for Health Home services and reviews health home members’ historical or targeted clinical measurements (i.e. number of ER visits and inpatient psychiatric admissions)., • Identifies potential barriers to successful care and resolutions to those barriers., • Completes contact notes, incident reports, and other required documentation and maintains accurate recordings in electronic case files in a requested timely fashion., • Checks that health home members receive test results and tracks that patients follow up with medical directions. Prepares and follows-up on a list of health home members who need preventive or metabolic screening, appointment reminders., • Outreach via phone to health home members between visits (check on self-care, medication fills, treatment plan, schedules visits, tests/follow-up) Monitors that the health home member completes post-visit follow-up (fill prescriptions, make appointments)., • Aids the health home members in identifying the primary care physician and multidisciplinary teams of medical, mental health, chemical dependency treatment providers, social workers, nurse’s nutritionists/dieticians, pharmacists, outreach workers including peer specialists and other care providers to assure that enrollees receive needed medical, behavioral, and social services in accordance with a plan of care., • Responsible for maintaining the security of all data files and employ approved methods of data encryption to prevent theft of personally identifiable information., • Refer Queens health home members to peer supports and coordinate peer supports, support groups, and self-care programs to increase client’s and caregivers knowledge about the individual’s diseases, promote the health home members’ engagement and self-management capabilities, and help the to improve adherence to their prescribed treatment order to allow them to make informed decisions., • Assure timely and comprehensive transitional care from an inpatient facility (hospital, rehabilitative, psychiatric, skilled nursing or treatment facility) to follow-up with post discharge interventions in order to prevent health home member’s avoidable readmission after discharge and to ensure proper and timely follow up care., • Develops and maintains health home networks with primary medical and specialty practitioners and mental health providers, substance abuse service providers, community based organizations, managed care plans, emergency rooms, hospitals, and residential/rehabilitation settings, community-based services to ensure coordinated, and safe transition in care for its patients who require transfer to/from sites of care., • Utilizes regional health information organizations (RHIOs) and other data systems to track and share health home members’ information and care needs across providers, monitor their outcomes, and initiate changes in care as necessary to provide the health home prompt notification of an individual’s admission and/or discharge to/from an emergency room, inpatient, or residential/rehabilitation setting and address immediate needs in order to maximize optimum care and timely treatments, services and referrals., • Utilizes and electronically tracks all specialty medical, behavioral, and support service referrals made for health home members, and ensures that the member follows up and receives all of the care they need. Tracks and arranges appointments, educate health home members and coordinate all aspects of the member’s health and community services., • Able to utilize technology conferencing tools including audio, video and /or web deployed solutions and accountable for hand-held devices (I Phone, Blackberry, I Pad, Tablets, Laptops, etc.)., • Makes sure that health home members’ entitlements, insurance and benefits are in place. Provides interpreter services as required., • Responsible for direct service provision of services to the consumer based on needs as established and documented in comprehensive assessments and service plans. This will be re-evaluated and adjusted in the care coordination platform every 6 months or as needed (per goal change or change in life event), • Work schedule includes holiday coverage to accommodate the coverage needs of the program when required. 24 hours/seven days a week availability to provide information and emergency consultation services and provide escorts to health home members from ER, hospital and other settings to alternative level of care., • Reports to Behavioral Health Services Administration and/or Agency Administration issues that may have a negative impact on the reputation of the Agency, client and/or staff welfare or any corporate compliance issue., • Cooperates with any and all investigations conducted by the Agency, funding sources and any other authorized agencies/entities. SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES • Bachelor’s degree in social work, psychology or a related health/human services field with two (2) years of direct work with the target population. OR Degree/certification in Medical and Clinical Assistance or Health professional field. SPECIFICATIONS FOR EXPERIENCE AND TRAINING • The position requires a combination of skills in the areas of crisis intervention, time management, psychosocial rehabilitation skills, • Ability in linking clients to a broad range of services essential to successfully living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing and financial services). Must have excellent communication skills., • Cross-cultural competency, outreach, interviewing, listening, advocating, linking, negotiating, engagement, monitoring and clinical assessment skills are essential., • Excellent computer skills are necessary., • Knowledge of the community medical resources and their financial requirements., • Good oral and written communication skills., • Fluency in second language preferred SPECIFICATIONS FOR PHYSICAL REQUIREMENTS • Ability to work flexible hours and days – including weekends/evenings/holidays according to needs of a 24/7 program., • Regularly required to talk, hear, walk, stand & sit., • Able to lift up to 10 pounds., • Able to climb stairs and make home visits., • Able to stretch and bend to retrieve files., • Able to operate a computer keyboard, mouse, & office equipment., • Able to read printed materials and computer screens., • Able to write., • Able to sit and work on the computer for long periods of time., • Able to travel to multiple locations as needed. BENEFITS: • We offer competitive salary and excellent benefits including:, • Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually), • Medical,, • Dental, • Vision, • Retirement Savings with Agency Match, • Transit, • Flexible Spending Account, • Life insurance, • Public Loan Forgiveness Qualified Employer, • Training Series and other additional voluntary benefits. For more information on our organization, please visit our website at: www.ccbq.org EOE/AA. \nCompany Description For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Job Description Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. $500 Sign-on Bonus! Options for Community Living, Inc. is looking for a Supportive Services Case Manager/Health Educator to join our team! An ideal candidate should meet the following requirements: • Bachelor's degree in human service-related discipline., • Two years of experience working in the field of behavioral health, substance abuse, HIV/AIDS, or other chronic illness., • Familiar with HIV primary care, mental health, and other social services resources., • Must have an understanding of community level work and the importance of collaborating and coordinating with other organizations., • Requires excellent communication and documentation skills., • Bilingual preferred (English/Spanish speaking)., • Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required. Our Benefits include: • Medical, Dental and Vision Insurance, • Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly, • 403(b) retirement plan with an employer match, • Employee Assistance Program, • Tuition Assistance, • Wellness Initiatives, • Paid Training & On-the-Job Training, • Promotional Opportunities, • Mileage reimbursement, • Life Insurance, • Flexible Spending Account Salary Range: $45,500 ($25.00/hr.) - $58,240 ($32.00/hr.) The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule Options: (35 hours/week) • Monday - Friday: 8:00 AM - 4:00 PM, • Monday - Friday: 8:30 AM - 4:30 PM, • Monday - Friday: 9:00 AM - 5:00 PM Location: In person based out of our Ronkonkoma office, with field visits required in Nassau & Suffolk Counties. Pay Type: Non-exempt Responsibilities: The Supportive Services Case Manager/Health Educator provides community-based services focused on linking, engaging and re-engaging persons with HIV/AIDS to care and treatment with an emphasis on frequent contact as a means of retaining the individual in care, avoiding health-related crises, and achieving self-management. Provides health education services to facilitate skills that encourage consumers to be responsible for their health care and lifestyle choices. The Supportive Services Case Manager/Health Educator conducts outreach to recruit eligible clients, assess/prioritize needs, reduce barriers and establish goals. Provides case management services in coordination with service providers. Assist with applying for insurance as necessary. Conduct consumer Health Education screenings and facilitate Health Education group process. The Supportive Services Case Manager/Health Educator assists with implementation of Health Education Curriculum, implementation of contract goals and preparation of necessary reports to funding sources. • Assist in the implementation, planning and coordination of program policies, procedures and operations., • Assist in the development, implementation, planning and coordination of program policies, procedures, and operations., • Conduct consumer screenings, documenting reasons for participation in Health Education services., • Maintain contact with referral sources, conduct outreach to identify program candidates., • Complete intakes and gather supporting documentation. Record appropriate information into Foothold Awards (EMR). Reassess program eligibility quarterly., • Assist Program Manager and Program Supervisor with development of HIV/AIDS health curricula and provide instruction including but not limited to understanding the importance of viral suppression; lab results; consequences of poor/sporadic medication adherence; nutrition; support networks; health literacy; goal setting; program solving strategies; stress reduction techniques; managing co-morbidities; and effective communication with medical providers., • Provide case management services to engage and maintain the consumer in care and improve health outcomes., • Provide advocacy services, and/or coordinate necessary transportation for clients., • Make regular contact with clients to ensure health and safety and access to services (weekly contact with min. one face-to-face contact monthly, promote monthly attendance in group health education). Must travel to visit clients using own vehicle., • Complete assessments, reassessments and service plans with additional health education goal(s) as needed., • Participate in case conferences (min. once every 90 days) and coordinate referrals for services and clinical providers to facilitate engagement and retention in care., • Work with Care Navigators to engage consumers in care and treatment and support services., • Crisis intervention as needed., • Coordinate program admissions, discharges, and case closures. Salary Range $45,500—$58,240 USD Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.

Job DescriptionJOB SUMMARY Care Management is a service model whereby all of an individual's caregivers communicate and interface so that the patient's needs are addressed in a comprehensive manner. This is done primarily through a "care manager" who oversees and provides access to all of the services an individual needs to assure that they receive everything necessary to prevent hospitalizations, stay healthy, and maintain stability. The Care Manager is ultimately responsible for the overall provision and coordination of services to assigned caseload. The Care Manager guides program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. Salary Range: Bachelors - $29.12/hr - $31.04/hr Bachelors (Bilingual)- $30.22/hr - $32.15/hr Masters - $30.22/hr - $33.24/hr Masters (Bilingual) - $31.59/hr - $34.34/hr Masters (Bilingual & License) - $34.43/hr - $37.09/hr MAJOR RESPONSIBILITIES / ACTIVITIES: • Obtains required Care Management enrollment consents from the individual or legal guardian., • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care management., • Manages the patient’s Individualized Plan of Care through which the Care Manager is able to:, • Coordinate the enrollee’s provision of services including as per their acuity level., • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Meets client contact requirements (keeping in mind that caseloads may be “blended”), • Visit face-to-face on a consistent schedule as per the mandates of their acuity level (high, medium, low), • Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed., • Functions as an advocate for clients within the agency and external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences., • Educates the child/caregiver on care of chronic conditions, immunization, screening and other preventive interventions., • Helps clients to obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others., • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences., • Conducts care planning meetings/conferences and serves as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care., • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services., • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge., • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position., • Ensures that child has periodic evaluations and follow up treatment for dental, vision and hearing care, following Medicaid EPSDT guidelines., • All other duties as required. MINIMUM REQUIREMENTS Education and/or credential requirements are determined by children’s acuity level and require one or more of the following: • Bachelors of Arts or Science with two years’ experience, • A Master’s Degree in related field (License preferred), • Bilingual (Spanish speaking) preferred. The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services, • Care Managers serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Managers assigned to children who have medical fragility must have extensive experience in coordinating their care., • Experience providing service coordination and information, linkages, and referrals for community-based services. In addition, the candidate must demonstrate the following Competencies: • Excellent writing, communication, and organizational skills, • A passion for serving children and families with special needs., • Ability to travel to community-based agency offices, participant’s communities, and homes within assigned catchment area., • Ability to receive feedback to professionally grow and/or improve., • Proven self-management abilities, including meeting deadlines, ensuring compliance with agency policy and procedures, and overseeing complete and timely maintenance of agency records, in accordance with contractual requirements. Benefits: Join the Forestdale Team and Enjoy Excellent Benefits: • Four weeks’ vacation, • Medical/dental/vision/life/disability insurance, • 401(k), 7% employer contribution + 2% match, • Tax-deferred health care/dependent care/commuter plans, • Flexible Schedule, • Opportunities for educational scholarships Additional Information Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with. Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

Job DescriptionCommunity & Customer Engagement Manager Location: Nu3S – Jamaica, Queens, NY Schedule: Full-Time Position; Monday and Tuesday off Compensation: $18/hr + Nu3S employee discounts on food, beverages, and servicesAbout the Role Nu3S is looking for an energetic, people-focused Community & Customer Engagement Manager who thrives on building relationships and creating exceptional customer experiences. This role is ideal for college students, recent graduates, or early-career professionals who are passionate about hospitality, marketing, customer engagement, social media, and community outreach. As a key brand ambassador for Nu3S, you will engage directly with customers, capture authentic stories, strengthen community partnerships, support marketing initiatives, and help create memorable experiences that drive customer loyalty and business growth. Key Responsibilities1. Customer Content & Brand Storytelling • Engage with customers and obtain photo/video consent when appropriate., • Capture customer testimonials, success stories, and engaging on-site content., • Coordinate with videographers, photographers, and content creators., • Organize and maintain a library of photos, videos, and customer stories for marketing use.2. Community Engagement & Partnership Development, • Build relationships with local businesses, apartment communities, schools, churches, gyms, and community organizations., • Identify partnership opportunities that increase brand awareness and customer engagement., • ⁠Promote NU3S through partnerships, events, and local outreach., • Represent NU3S at community events, networking functions, and local outreach initiatives, if applicable.3. Social Media & Influencer Coordination, • Coordinate collaborations with influencers, ambassadors, and content creators., • ⁠Support social media content, campaigns, and Google Business updates., • Track campaign results and recommend new partnership opportunities.4. Customer Experience & Reputation Management, • Respond professionally to Google reviews, social media messages, and customer inquiries., • Gather customer feedback and identify trends that impact the customer experience., • Collaborate and share actionable insights with operations and leadership teams to improve service quality and customer satisfaction., • Help create a welcoming, positive, and memorable environment for every guest.5. Marketing & Growth Support, • Support membership campaigns, referral programs, promotions, community events, and loyalty initiatives, • Identify opportunities to increase repeat visits, referrals, and community engagement.What You Will Bring, • Outstanding interpersonal, communication, and relationship-building skills., • Confidence approaching, engaging, and conversing with new people., • Friendly, upbeat, professional, and customer-focused attitude., • Comfortable capturing photos and videos using a smartphone., • Familiarity with Instagram, Facebook, TikTok, Google Business Profile, and other digital platforms., • Strong organizational skills with attention to detail and follow-through., • Dependable, punctual, and proactive work ethic., • Prior experience in hospitality, retail, customer service, marketing, sales, or community engagement is a plus., • Students or graduates pursuing degrees in Marketing, Communications, Hospitality, Business, Public Relations, or related fields are encouraged to apply.What You Will Gain, • Hands-on experience in customer engagement, hospitality, and brand building., • Exposure to marketing strategy, social media management, and content creation., • Experience developing business partnerships and community relationships., • Opportunity to work in an innovative, AI-enabled lifestyle destination., • Mentorship from experienced entrepreneurs and business leaders., • Employee discounts on Nu3S food, beverages, wellness offerings, and auto care services., • Valuable professional development and networking opportunities. Success in this role will be measured by: • ⁠Increase customer traffic and memberships., • Grow Google reviews and social media engagement., • ⁠Build community partnerships., • Improve customer satisfaction and repeat visits., • Generate actionable feedback that enhances operations.Why Join Nu3S? At Nu3S, every customer interaction is an opportunity to create a memorable experience and build lasting relationships. If you enjoy meeting new people, bringing positive energy to every interaction, and helping grow an exciting and innovative brand, we'd love to meet you. Powered by JazzHR 1BNOY0dmz2

Job Description JOB TITLE: Client Navigator EMPLOYMENT TYPE: Full-Time REPORTS TO: Director of the Anti-Violence Program LOCATION: Queens Family Justice Center SCHEDULE: Monday-Friday 9am-5pm (Fully Onsite) SALARY: $58,500.27 ABOUT AAFSC: For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrants and refugees. We help children stay safe, families remain together, and newcomers navigate life in New York City. While our doors are open to all, AAFSC has expertise in serving Arab, Middle Eastern, North African, Muslim, and South Asian communities. Job Summary: The NYC Family Justice Centers (FJCs) are an initiative of the Mayor’s Office to End Domestic and Gender-Based Violence to reduce barriers faced by survivors of domestic and gender-based violence (GBV). GBV can include intimate partner and family violence, elder abuse, sexual assault, stalking, and human trafficking. The NYC Family Justice Centers are co‐located multidisciplinary service centers providing vital social services, civil legal, and criminal justice assistance for survivors of domestic and gender-based violence and their children—all under one roof. Arab American Family Support Center is co-located at the FJCs and partners with the Mayor’s Office, the District Attorney’s Office, and other civil legal and community-based organizations to provide a safe and welcoming place for victims to receive various services. AAFSCNY staff at the FJC provides crisis intervention, case management services, advocacy, information and referrals, and practical assistance to survivors, providing client-centered safety assessments and risk management plans. Client Navigators will greet clients in the waiting areas and hospitality suites and escort them to a private meeting space where they will explain the FJC service delivery model and conduct a brief initial service need and safety assessment with the goal of connecting the client to the appropriate services at the FJC’s. They will continue to help clients navigate the FJC service model and connect successfully to services and partner agencies. Essential Duties: Welcome clients to the FJC and provide a detailed overview of the FJC service delivery model including confidentiality policies, on-site referral process and available services. Screen clients to assess eligibility for FJC services and their service needs, including cultural, linguistic, legal, practical and safety-related needs. Call back voicemails left on the FJC’s main phone line and do virtual screenings as needed. Notify AAFSC Supervisor and ENDGBV/FJC administrative staff of high-risk clients as appropriate. Address immediate client needs and provide crisis intervention. If no case manager is available to assign the client to, the Client Navigator will provide safety planning and advocacy as needed. Work with clients to determine appropriate referrals for case management, mental health counseling, civil legal, economic empowerment, and law enforcement personnel; complete appropriate forms, including the FJC Referral and Consent Forms; and communicate any pertinent information to the partner staff member to help best meet clients’ needs and concerns. For established FJC clients with an already assigned case manager who come to the FJC as a walk-in, conduct a brief screening and connect to their assigned case manager. If the case manager is not available, conduct a safety assessment and safety plan as needed. Provide service referrals and warm hand-offs/linkages, if it is determined that a client is not eligible for FJC services. Maintain communication with clients waiting in the waiting areas and hospitality suite after the initial client screening to answer questions, provide information and provide updates about estimated wait times. Speak with AAFSC supervisor and ENDGBV/FJC administrative staff if a client is distressed if a client asks to speak to a supervisor and/or if the client is experiencing a physical or mental health emergency. Work collaboratively with the reception staff at the relevant District Attorney’s Office to refer appropriate clients and make appointments for those clients, as needed. Enter client information into the FJC client application (aka database) on a daily basis, and track additional data or client needs as requested by ENDGBV. Support ENDGBV’s ongoing efforts to solicit client feedback regarding FJC operations including notifying all clients of their opportunity to complete a client satisfaction survey after every FJC visit and contacting clients after their visits to the FJC’s to complete the surveys and reconnect them to any needed follow-up services as appropriate; Provide coverage for the Front- Line Advocate, as needed and appropriate. Adhere to AAFSC and FJC confidentiality practices and protocols. Other tasks that enhance the mission of the FJCs, as mutually agreed upon by AAFSC and ENDGBV. Background & Position Requirements: The Client Navigators must have an Associate degree and at least two (2) years of relevant work experience (i.e. experience working with survivors of domestic and gender-based violence, providing advocacy services), as well as an understanding of the dynamics and complexities of domestic and gender based-violence, the systems that impact survivor’s lives, and a demonstrated commitment to utilizing trauma-informed engagement practices with survivors of domestic and gender based violence. Must have an understanding of the dynamics and complexities of domestic and gender based violence, the complex systems that impact survivor’s lives, the effects of childhood and adult trauma on survivors and a demonstrated commitment to utilizing trauma-informed, client centered engagement and intervention practices with survivors of domestic and gender based violence Experience collaborating within a multi-disciplinary, diverse team, maintaining a healthy work environment that encourages equity, professionalism, respect, diversity and continuous professional growth and improvement. Commitment to delivering services grounded within a racial equity lens that centers the impact of race, gender and other identities on a client’s willingness and ability to access services. U.S. Work Authorization required. All prospective job candidates must meet screening requirements of both AAFSC and the Family Justice Centers, which may include a background check, finger printing and State Central Registry clearance. We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Powered by JazzHR dWE26bYvgd

Job DescriptionDescription: The Diversion Manager is responsible for managing Turquoise House and Consumer Link Peer Service operations. Work with and offer support to the Program Coordinator, assisting in supervisory and administrative responsibilities. The Diversion Manager promotes life fulfillment and recovery concepts, including choice, self-direction, community integration, meaningful/fulfilling life goals, mutuality and crisis as an opportunity for positive change. The Diversion Manager uses personal experience and peer specialist training to supervise, manage and assist others in their recovery from psychiatric illness. Requirements: ESSENTIAL DUTIES AND RESPONSIBILITIES • General oversight of respite house, including maintenance of building and grounds., • Manage provisions of a safe, clean and secure environment for guests and staff., • Assist with planning and purchasing household goods, groceries and personal items for guests., • Provides direct peer support services-individual, group and warm line-as needed, in accordance with values and engagement policies., • Assists with record keeping and documentation of pertinent information., • Assists with emergency coverage, as needed., • Responsible for supervising program staff., • Promote and support the Team Agreement as written by the peer respite team to promote transparency and honesty., • Support Assistant Director and/or Director of program in maintaining schedules, training, performance reviews and community based meetings, as needed., • Oversee data collection and program reports, as per the Program Director., • Promote and support the Team Agreement, as written by peer team to promote transparency., • Promote the concepts of recipient autonomy and choice in all public appearances and environments., • Share personal recovery to encourage hope, wellness, personal growth and recovery. Education & Experience • Lived in experience and willingness to utilize personal experiences to assist others in their recovery with at least two years in recovery from acute care environment preferred., • High School Diploma/GED, Bachelor’s degree preferred., • One year of full time experience in delivery of direct services to mental health consumer-survivors preferred., • Six months experience in supervision of full or part time staff preferred., • One year of either volunteer, part time or full time employment experience in self-help, peer directed services or support groups., • Good oral and written communication skills., • Proficient in Microsoft Office, • Knowledge of consumer/survivor/ex-patient movement, wellness/recovery based services and Wellness Recovery Action Plan (WRAP) preferred., • Strong comfort level in supporting individuals in crisis or experiencing potential relapse preferred. Other Qualifications • Must be honest, respectful for diversity and hold high personal standards., • Basic knowledge of community support service/resources/ mental health service delivery system preferred., • Must have strength in collaborating with other services and professionals., • Strong organization, time management, planning and have self-direction., • Must be detail oriented with the ability to keep accurate records., • Strong problem solving skills, • Strong comfort level in supporting individuals in crisis or experiencing relapse., • Ability to be creative and flexible., • Valid NYS Driver’s license preferred.

Job Description About Us: Soccer Stars is the leading youth soccer program and Amazing Athletes is the leading multi- sport program for children ages 12 months to 13 years on Long Island and in Eastern Queens. Our acclaimed program provides an energetic, enjoyable, and age-suitable introduction to sports by providing classes, camps, and clinics held in schools, community centers, and local parks. We take pride in our creative curriculum, which focuses not only on sport specific skills but also on fostering social skills and character development, creating a positive and lasting impact on every child we coach. Description Soccer Stars Long Island & Eastern Queens is seeking a full-time Coaching Coordinator to join our team. This role is responsible for leading coach training sessions, evaluating current coaching staff, and ensuring our programs maintain the highest standards of instruction and engagement. The Coaching Coordinator will also play a key role in tracking and managing equipment inventory, as well as supporting the Coaching Manager in all aspects of coach development and program execution. The ideal candidate will have strong leadership skills, a detail-oriented mindset, and excellent communication abilities to support coach development and maintain program excellence. This position requires both on-field engagement and behind-the-scenes coordination to ensure a seamless experience for our athletes, families, and coaching staff. Responsibilities: Coach Development & Training: • Lead and facilitate training sessions for new and existing coaches to align with Soccer Stars & Amazing Athletes curriculum and coaching philosophy., • Conduct on-site evaluations of coaching staff to assess performance and provide a written feedback report., • Support the Coaching Manager in monitoring coach performance and assisting with promotions., • Serve as a mentor and resource for coaches, providing guidance and answering program-related questions., • Assist in implementing structured development plans for coaches to improve skills and teaching methods., • Coach classes regularly and utilize these sessions as training opportunities for new and pre-existing coaching staff., • Fill in coaching vacancies as needed when coaches drop out of assigned classes. Equipment & Logistics Management: • Track, manage, and distribute coaching equipment across all program locations., • Maintain an up-to-date inventory of all equipment, ensuring replacements and restocking as needed., • Ensure that all coaching staff have the necessary materials and gear for their sessions., • Develop and enforce protocols for equipment storage, maintenance, and retrieval. Support for Coaching Manager & Program Operations: • Assist in scheduling coaches to ensure proper staffing for all classes, camps, and clinics., • Support hiring efforts by coordinating interviews, onboarding, and training of new coaches., • Provide administrative support for tracking coach performance, evaluations, and feedback., • Communicate with families and partners as needed to address coaching-related concerns or feedback., • Ensure all coaching staff adhere to Soccer Stars policies and maintain program quality standards., • Respond to parent feedback via email, phone or email., • Be a Brand Ambassador and Leader at all times. This includes class promotion, engaging in conversations with parents and partners, and professional demeanor with coaching team. Requirements • Minimum of 2+ years of soccer coaching experience., • Previous experience in training or mentoring coaches preferred., • Strong organizational and time-management skills., • Excellent communication and leadership abilities., • Ability to work weekends, • Proficiency in Google Suite or other administrative tools., • Ability and willingness to travel across Long Island and Eastern Queens regularly., • Energetic, enthusiastic, and passionate about youth sports and coaching development. Benefits • Career Growth: Opportunities for advancement within the company, • Insurance: Medical, Dental, and Vision, • Paid Time Off (PTO)

Job DescriptionABOUT COMMONPOINT:At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all. ABOUT THE ROLE:To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Director of SYEP Initiatives situated within the Youth Employment Department. The Youth Employment department plays a vital role within Commonpoint’s Youth Workforce Department, serving individuals predominantly between the ages of 14–24. SYEP provides New York City youth with summer employment and educational experiences that build on their strengths and incorporate youth development principles, including engaging their talents and interests, developing skills and competencies, and providing positive adult role models. The Director of SYEP Initiatives will provide leadership and oversight of Commonpoint’s Community-Based, Career Ready, Emerging Leaders SYEP, and Work, Learn & Grow (WLG) programs, ensuring high-quality implementation, achievement of program goals, and compliance with DYCD requirements. This role reports directly to the Senior Director of Youth Employment Programs. Across the agency, Program Directors provide programmatic and operational leadership, support and develop staff, and ensure high-quality programs and outcomes for the communities Commonpoint serves. ROLE RESPONSIBILITIES:Program Oversight & Compliance: • Provide overall programmatic and operational oversight of Community-Based, Career Ready, and Emerging Leaders SYEP, as well as Work, Learn & Grow (WLG), ensuring effective implementation across the summer and fall program cycles., • Provide oversight, guidance, and support to the Assistant Directors assigned to each contract, ensuring program requirements, deliverables, and performance expectations are clearly understood and achieved., • Maintain oversight of all Department of Youth and Community Development (DYCD) contractual obligations and ensure program targets are met on a weekly, monthly, and seasonal basis., • Monitor performance across contracts, identify areas of concern, and work with Assistant Directors to develop and implement strategies for improvement., • Ensure consistent systems and practices across contracts while supporting Assistant Directors in addressing the specific needs and requirements of their respective programs., • Oversee YEPS management and ensure appropriate systems are in place for accurate documentation, payroll committal, user access, and data integrity. Staff Leadership & Development: • Supervise, coach, and evaluate Assistant Directors assigned to each SYEP/WLG contract, establishing clear expectations and accountability for program performance., • Provide Assistant Directors with ongoing guidance, problem-solving support, and professional development to strengthen their leadership and management of program teams., • Facilitate regular meetings with Assistant Directors to review performance, upcoming deliverables, staffing needs, program challenges, and priorities across contracts., • Support Assistant Directors in developing effective work plans, staffing structures, and day-to-day operating practices., • Promote collaboration and best-practice sharing across contracts while building a cohesive SYEP/WLG leadership team. Program Quality, Participant Support & Issue Resolution • Provide oversight and guidance for participant recruitment, enrollment, orientation, worksite and PBL placement, engagement, and completion across contracts., • Provide leadership and support in troubleshooting and resolving incidents, complaints, participant concerns, worksite issues, and other program challenges, ensuring appropriate escalation, documentation, communication, and follow-up., • Guide Assistant Directors overseeing each SYEP program offering in responding to complex or sensitive situations involving participants, families, worksites, schools, and other stakeholders., • Oversee the Career Readiness and Learning Coordinator, providing guidance and support for the delivery of career-readiness, learning, and Project-Based Learning (PBL) initiatives., • Oversee PBL and curriculum development and implementation across programs, ensuring DYCD-approved curricula and learning experiences are consistently delivered and provide high-quality, engaging educational and career-readiness experiences grounded in youth development principles., • Support teams in connecting participants and families with appropriate Commonpoint and community resources when additional support is needed. Worksite Development & Internal Placement Coordination • Oversee worksite development and employer engagement strategies to ensure sufficient, high-quality employment opportunities aligned with participant and program needs., • Support and guide the Employer Engagement Manager in cultivating and maintaining employer and worksite relationships, engaging new partners, and developing quality placement opportunities for participants., • Oversee and support the Director, Operations & Partnerships in coordinating participants placed at Commonpoint worksites, including placement planning, communication with internal departments, and support for staff serving as worksite supervisors., • Ensure internal worksite supervisors understand program expectations, participant supervision requirements, and available resources and supports., • Monitor the quality of internal worksite placements and collaborate with the Director, Operations & Partnerships, Assistant Directors, and internal supervisors to address challenges, strengthen coordination, and support successful participant experiences. Partnerships & Stakeholder Engagement • Develop and maintain strong relationships with DYCD, schools, employers, community partners, participants, families, and other stakeholders., • Support Assistant Directors in developing and maintaining partnerships specific to their contracts and program needs., • Represent Commonpoint’s Youth Workforce programs with external partners and at agency and community events., • Identify opportunities to strengthen partnerships and expand employment and career-development opportunities for participants. Performance & Continuous Improvement • Review program metrics and reports across contracts to assess performance and ensure agency and funder expectations are met., • Collaborate with the Senior Director and Assistant Directors on staffing, budgets, supplies, and resources needed for successful program implementation., • Use program data, staff feedback, and lessons learned to strengthen systems and improve performance across SYEP/WLG., • Implement strategic program practices with direction from the Senior Director, AVP, and executive leadership., • Contribute to the continued growth, quality, and impact of Commonpoint’s Youth Workforce programming. QUALIFICATIONS & KEY ATTRIBUTES:MINIMUM QUALIFICATIONS: • Bachelor’s degree required; Master’s degree preferred., • Minimum of five years of experience in youth workforce development, youth employment, education, or related programming, including at least three years in a supervisory or management role., • Demonstrated experience managing government-funded programs, contracts, compliance requirements, performance targets, and deliverables; experience with DYCD-funded programs strongly preferred., • Experience supervising, coaching, and developing managers and multi-layered teams., • Strong program and project management skills, with the ability to oversee multiple contracts, priorities, deadlines, and program cycles., • Demonstrated ability to use data to monitor performance, identify challenges, and implement solutions., • Experience building and maintaining relationships with youth, families, employers, schools, community partners, and other stakeholders., • Strong written, verbal, and interpersonal communication skills, including the ability to navigate complex or sensitive situations professionally., • Proficiency with Microsoft Office, Google Workspace, databases, and other program-management systems., • Demonstrated cultural competency and experience working effectively with diverse communities. PREFERRED QUALIFICATIONS: • Direct experience with NYC DYCD Summer Youth Employment Program (SYEP) and Work, Learn & Grow (WLG)., • Experience overseeing multiple SYEP contracts or program models, including Community-Based, Career Ready, and/or Emerging Leaders., • Experience with YEPS and DYCD program management and reporting requirements., • Experience managing large-scale seasonal youth employment programs., • Knowledge of New York City’s youth workforce development landscape., • Previous experience in a Commonpoint role is a plus., • Bilingual skills are welcome. KEY ATTRIBUTES FOR DIRECTOR ROLE: • Strategic, organized, and outcome-driven, with strong attention to detail and follow-through., • Strong people leader who provides clear direction, guidance, support, and accountability., • Solutions-oriented with sound judgment and the ability to effectively troubleshoot incidents, complaints, and operational challenges., • Collaborative and relationship-focused, with the ability to work effectively across teams and levels of the organization., • Adaptable and able to remain composed and effective in a fast-paced environment with changing priorities and seasonal demands., • Demonstrates professionalism, discretion, integrity, cultural responsiveness, and a strong commitment to positive outcomes for young people. COMPENSATION & BENEFITS:Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency. To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure. Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include: • Tiered health, dental, and vision insurance options., • Pension plan and 403(b) retirement savings opportunities., • Generous paid time off and family-supportive policies., • Professional development and education support to foster career growth., • Recognition and appreciation programs for exemplary performance., • Employee discounts on programs and services., • Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations., • Long-service severance upon retirement. WORKING CONDITIONS & JOB DETAILS WORKING CONDITIONS:Consider the following: • Environment, such as an office or outdoors., • Exposures encountered, such as hazardous materials, loud noise, or extreme heat/cold., • Essential physical requirements, such as climbing, standing, stooping, or typing., • Physical effort/lifting, such as sedentary - up to 10 pounds; light - up to 20 pounds; medium - up to 50 pounds; heavy - over 50 pounds., • Indicate if required to work weekends, nights, or be on-call as a regular part of the job., • Travel requirements. JOB DETAILSLocation: 63-25 Main Street, Flushing, NY, 11367Salary Range: $75,000 - $85,000Working Schedule: Eg- Mon- Fri, 9am- 5pm Non-Union PositionIn Person APPLICATION DETAILS:Please submit a cover letter and resume as a Word or PDF document only, to Albina Baazov at abaazov@commonpoint.org. Please indicate “Director of SYEP Initiatives” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted. Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises. Commonpoint is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Commonpoint is an equal opportunity employer

Job DescriptionCompany Description About Patient Funding Alternatives (PFA) At Patient Funding Alternatives (PFA), we remove the barriers that keep Medicaid-eligible and medically underserved people from getting the care they deserve. We partner with hospitals and health systems across the country to help patients secure coverage through employer-sponsored insurance, which simplifies the process for the patient, protects them financially, and improves outcomes for the hospital. We are the only organization in the U.S. offering a full Premium Assistance Enrollment service supported by dedicated Patient Advocates working on-site inside partner hospitals. PFA is growing quickly nationwide, and that growth rests on people who care about the patients in front of them. We believe our employees are our most valuable resource, and we work hard to protect a real work/life balance inside a culture built on empathy, teamwork, and respect. Job Description About the role The Patient Advocate Specialist identifies, educates, and enrolls eligible hospital patients into the Health Insurance Premium Payment (HIPP) program. HIPP lets medically complex Medicaid beneficiaries access employer-sponsored coverage alongside their Medicaid benefits, which opens up broader networks and more comprehensive care. This is a full-time hybrid role, 2-3 days per week onsite, based at Cohen Children's Medical Center. You are PFA's face inside those buildings. Read this part carefully, because it is the part people misjudge. The day-to-day of this job looks a lot like a sales role. You work a referral list. You approach patients and families who did not ask to speak with you, often on a difficult day. You explain something unfamiliar in 3 minutes, answer the same 5 objections you heard yesterday, and follow up 4 or 5 times to get one form back. You are measured every week on activity and results. Nothing is being sold and there is no commission pitch, but the skills that make someone good at sales are the same skills that make someone good at this: persistence, comfort with rejection, reading a room, and running your own day without someone assigning your next task. The people who do this best pair those skills with a real belief in what the program does for patients. One without the other does not hold up. What you'll do Patient engagement and advocacy • Identify and approach eligible patients and families from hospital referrals and daily census review., • Explain HIPP clearly and compassionately, adapting how you communicate to each family's situation., • Work through hesitation, confusion, and mistrust without pressuring anyone., • Gather the authorizations and documentation needed to move an application forward., • Build trust with patients while holding professional boundaries. Enrollment and case management • Collect complete, accurate application data: employer details, plan information, premium costs, dependent information., • Solve problems before they stall a case, including unresponsive employers, missing paperwork, and eligibility questions., • Hand off cleanly to PFA's State Operations and Benefit & Advocacy teams so applications get submitted, approved, and supported after enrollment., • Own your caseload from first contact to enrollment. Program maintenance and benefit coordination • Explain how employer coverage and Medicaid work together., • Verify and update ongoing eligibility so families do not lose coverage., • Help patients resolve insurance issues as they come up. Documentation and systems • Manage referrals and patient records in PFA's CRM., • Upload, scan, and transmit documentation securely., • Document every patient interaction in line with HIPAA and internal compliance standards., • Work comfortably on an iPad and iPhone throughout the day. Hospital relationships • Represent PFA on-site as the primary contact for hospital staff., • Build working relationships with case managers, social workers, financial counselors, state agency contacts, and community partners., • Protect PFA's reputation inside the health system through how you handle every interaction. How success is measured This role sits in a metrics-driven environment, and we are direct about that from the first interview. You will have weekly and monthly targets, review them with your manager regularly, and see your own numbers. The measures include: • Patients contacted and screened, • Applications started and completed, • Referral-to-enrollment conversion rate, • Time from first contact to submitted application, • Documentation accuracy and compliance, • Ongoing eligibility renewals maintained People who like knowing where they stand tend to enjoy this. People who prefer work that is not counted usually do not stay. Qualifications Required qualifications • High school diploma or GED., • Full Bilingual proficiency in Spanish., • 2 or more years in a patient-facing or customer-facing role where you were measured on activity or outcomes. Healthcare settings preferred, but retention, enrollment, collections, member services, and inside sales backgrounds all translate., • Comfort working independently on-site with limited daily supervision., • Working proficiency with a CRM or case management system, plus iPad and iPhone., • Ability to pass hospital credentialing, including required vaccinations and drug/alcohol screening. Preferred qualifications • 3 to 5 years in patient-facing roles in a hospital or health system., • Working knowledge of Medicaid and Medicare eligibility, employer-sponsored coverage, and coordination of benefits., • Direct HIPP or premium assistance experience, or experience with an eligibility and enrollment vendor., • Background in patient access, patient financial services, financial counseling, health plan member services, or benefits enrollment., • Full bilingual proficiency in Spanish., • Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or a related field., • Training in motivational interviewing, trauma-informed care, or medical billing and coding., • Ability to read and interpret an EOB, a benefits summary, or a medical bill. What makes someone good at this • Mission-driven. You are genuinely motivated by getting a family covered, and it shows in how you talk about past work., • Persistent. You can hear no on Monday and go back on Thursday without taking it personally., • Empathetic and professional at the same time. You can sit with someone on the worst week of their life and still get the form signed., • Urgent. Coverage windows close. You move quickly without rushing the patient., • Detail-oriented. Applications get denied over small errors, and you catch them., • Culturally competent. You adapt to the person in front of you., • Adaptable. Medicaid policy, hospital processes, and internal procedures all change, sometimes with little notice. This may not be the right role for you if • You prefer a predictable desk role without outreach or targets., • You would rather wait for patients to come to you., • Being measured weekly on activity and conversion sounds stressful rather than clear., • You are looking for a fully remote position. Additional Information Incentive bonus plan Patient Advocate Specialists earn a base salary plus an incentive bonus tied to enrollment performance. We walk through the plan and the targets behind it during the interview process, so you know exactly how it works before you accept an offer. Our benefits: supporting your total wellbeing At PFA, we invest in your total well-being. You'll have access to a comprehensive benefits package that includes employer-subsidized medical coverage, supported by a supplemental cost-offset benefit that helps reduce your out-of-pocket expenses at the point of care. Additional benefits include dental and vision coverage, company-paid life and disability insurance effective day one, a 401(k) retirement program which includes up to a $2,000 annual match, flexible spending accounts, an Employee Assistance Program, and a wellness benefit, all designed to support you and your eligible dependents from the moment you join our team.

Job DescriptionAbout Commonpoint: Commonpoint is a non-profit, multi-service agency providing a diverse array of programs and services to over 35,000 community members across 34 sites. Our mission is to sustain and enhance the quality of family and individual life within an inclusive environment that facilitates growth, meets individual needs, and builds community. Position Objective:The Health & Wellness Youth Activities Coordinator drives the execution, expansion, and operational excellence of youth sports, dance, and seasonal camp programming at our Central Queens location. This dynamic leadership role blends direct program delivery and curriculum development with high-level operational management. As a primary ambassador for our community families, you will spearhead staff development, optimize facility utilization, and ensure exceptional service delivery. Core Responsibilities: Program Leadership & Instructional Excellence: • Direct Instruction: Facilitate and lead 3-6 youth sports or dance classes per semester, modeling high-quality engagement and instructional best practices., • Curriculum Design: Design, implement, and continuously elevate innovative, age-appropriate curricula focused on Social-Emotional Learning (SEL) and youth skill development., • Quality Assurance: Monitor enrollment trends, evaluate program success, and introduce new weekend and seasonal activities to maximize client retention and community reach. Operational & Facility Management:, • Facility Optimization: Oversee scheduling, space allocations, and rentals for the gymnasium and community rooms to achieve an annual revenue target of $175K., • Guest & Client Experience: Direct day-to-day front desk and registration operations, cultivating a warm, welcoming, and solution-oriented environment for families., • Business Operations: Manage department fiscal processes, including budget monitoring, billing, expense tracking, and contract/data compliance in alignment with agency standards., • Safety & Resource Stewardship: Supervise equipment inventory, safety protocols, and facility cleanliness to ensure optimal operational continuity. Team Development & Leadership:, • Talent Management: Recruit, onboard, train, and evaluate part-time sports/dance instructors, administrative assistants, and front desk supervisors., • Workforce Enablement: Build dynamic staff schedules, coordinate substitute coverage, and lead ongoing professional development and staff training sessions.Seasonal Camp Leadership:, • Summer & Mini Camps: Serve in a key leadership capacity (e.g., Operations Manager, Assistant Director, or Lead Coordinator) for the 8-week Summer Day Camp and late-August End of Summer Mini Camps., • Regulatory Compliance: Direct camp operations, schedules, and staffing to ensure complete compliance with Commonpoint standards and NYCDOH regulations. Qualifications & Experience: • Education: Bachelor’s degree in Education, Social Work, Sports Management, or a related field preferred., • Experience:, • Minimum 3 years of experience working with youth/teen populations and planning community-based activities., • 1–2 years of experience managing staff, supervising programs, or leading facility operations., • Proven experience as a lead sports or dance instructor with the ability to design engaging curriculum., • Technical Skills: Proficiency with Google Workspace (Docs, Sheets), database management, and an ability to quickly adapt to proprietary registration platforms., • Core Competencies: Strong interpersonal communication, exceptional multitasking abilities, strategic problem-solving skills, and a clear dedication to the organization's community mission., • Certifications: CPR/First Aid certification (or willingness to obtain upon hire); ability to obtain NYCDOH Camp Director certification. Physical Demands & Travel: • Regularly requires active movement including standing, walking, demonstrating athletic movements, and lifting up to 35 pounds., • Ability to travel between local programming sites as operationally required. Work: Schedule & Compensation • Hours: 35 hours per week (Tuesday – Saturday schedule, typically 12:00 PM – 8:00 PM weekdays; alternating morning/afternoon Saturday shifts). Note: Shifts shift to a Monday – Friday schedule during the summer camp season., • Compensation: $55,000 – $60,000 annually, commensurate with experience. Benefits: Professional non-profit environment, comprehensive benefits package including a 403(b) and pension plan.

Job DescriptionDescription: Location: Forest Hills, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! JOB SUMMARY: Hanover Bank is looking for a full-time Business Development Officer/ Branch Manager at our Forest Hills location. The Business Development Officer is responsible for driving business growth in a designated branch location or across an assigned group of banking locations by developing new business opportunities, strengthening referral partnerships, and supporting branch teams in achieving deposit, fee income and overall growth goals. This role serves as a market-facing business development resource, collaborating with branch leadership and business partners to increase market share, deepen customer relationships, identifying new opportunities within the communities served and supporting the branch locations as needed. Essential Job Duties and Responsibilities: • Must be able to speak Cantonese/Mandarin fluently., • Develop and execute market-specific business development strategies to achieve growth objectives across multiple branch locations., • Generate new business opportunities through proactive prospecting, networking, community involvement, and referral partnerships., • Identify opportunities to expand commercial, consumer, and cash management relationships., • Build and actively manage a personal and team pipeline of business opportunities, to ensure deposit growth goals are attained., • Build and maintain strong relationships with local businesses, professional organizations, centers of influence, and community leaders., • Represent the bank at networking events, chamber of commerce meetings, and community functions to increase brand awareness and generate leads., • Partner with Area Managers and Assistant Managers to develop and implement sales initiatives that support branch performance goals., • Coach and support branch employees on business development best practices, referral generation, and relationship-building techniques., • Conduct joint sales calls with branch personnel to strengthen customer relationships and acquire new business., • Manage sales pipelines and referral activity, providing regular updates on business development efforts and results., • Promote collaboration between retail, commercial, mortgage, wealth management, and other business lines to maximize cross-selling opportunities, • Ensure all branches meet or exceed goals for:, • Small business and consumer deposit growth, • New business account acquisition, • Outbound calling efforts, • Referral volume and pipeline conversion, • Mentor assistant Branch Managers and staff on business development techniques, consultative selling, and relationship management, • Provide branch onsite coverage as needed, • Personally manage and grow a portfolio of key business and community relationships., • Cultivate long-term relationships with existing customers to identify additional banking needs and deepen relationships., • Ensure exceptional customer service throughout the sales and onboarding process., • Resolve customer concerns and coordinate with internal partners to deliver timely solutions., • Analyze market trends, competitive activity, and business opportunities within assigned territories., • Track key performance indicators including new relationships, deposit growth, loan production, referrals, and business development activities., • Prepare regular reports on pipeline activity, sales performance, and market opportunities., • Recommend strategies to improve business development effectiveness and market penetration., • Ensure all business development activities comply with applicable banking regulations, internal policies, and ethical standards., • Maintain confidentiality of customer information and adhere to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and other regulatory requirements., • Support a culture of operational excellence, risk awareness, and compliance. Education and Experience: • Bachelor's degree in business, Finance, Marketing, or a related field preferred, or equivalent combination of education and experience., • Minimum of 5+ years of banking, business development, sales, or relationship management experience., • Demonstrated success in business development, prospecting, and achieving sales goals. Skills and Abilities: • Must be able to speak Cantonese/Mandarin fluently., • Proven ability to lead sales teams and drive measurable growth results, • Strong business development, networking, and relationship management skills, • Ability to translate market insights into actionable growth strategies, • Excellent coaching and leadership capabilities, • Strong financial and analytical skills to manage performance and profitability, • Resourceful and well-connected within the community and COI networks, • Highly organized with strong pipeline and performance management discipline, • Adaptable, resilient, and effective in a competitive, goal-driven environment, • Proficient in Microsoft Office (Word, Excel, Outlook). Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Salary: $84,000-$102,000 per year Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job DescriptionCompany Description Join One of New York's Most Awarded Mental Health Employers! At NYPCC, we're not just changing lives, we're redefining what it means to build a meaningful career in mental health. 2025 and 2026 City & State Top Workplace in New York Mental Health America's Platinum Bell Seal recipient for FIVE consecutive years Serving 15,000+ clients every month 50+ years of transforming lives across New York City If you're looking for more than just your next job, you've found it. For over five decades, New York Psychotherapy and Counseling Center (NYPCC) has been one of New York's leading community mental health organizations, delivering innovative, compassionate care through both in-person and telehealth services. Today, we proudly serve more than 15,000 clients each month while continuing to set the standard for clinical excellence and employee experience. At NYPCC, you'll find: • Competitive compensation and outstanding benefits, • Career growth through our Academy and leadership development programs, • A collaborative, mission-driven culture where our employee matters, • The chance to make a lasting impact on thousands of lives every single day Come build a career where purpose meets possibility! Job Description The Talent Acquisition Coordinator directly assists the Senior Talent Acquisition Manager with a wide range of projects related to recruitment, on-boarding, branding, marketing, engagement, and other HR-related initiatives. This role requires a highly motivated, mission-driven individual with strong recruiting, presentation, and communication skills who thrives in both virtual and in-person recruiting environments. The Talent Acquisition Coordinator will represent NYPCC at career fairs, colleges, and community events, ensuring that the organization attracts top-tier, passionate candidates aligned with our mission and values. Duties and Responsibilities: Recruitment & Talent Acquisition • Conduct full-cycle recruitment: screen, evaluate, and interview candidates using effective and strategic methods., • Represent NYPCC at virtual and in-person events, including college recruiting, job fairs, and community hiring events, with professionalism and enthusiasm., • Draft job descriptions and post positions on internal and external job boards., • Source and screen candidates to ensure alignment with role requirements., • Coordinate interview schedules between candidates and hiring managers., • Communicate with candidates throughout the hiring process to ensure a positive experience., • Maintain and update the Applicant Tracking System (ATS)., • Track and analyze recruitment metrics (time-to-fill, pipeline quality, etc.) to improve efficiency., • Build and maintain strong relationships with school partners, colleges, and community organizations. Recruitment Marketing & Branding • Work in collaboration with the Senior Talent and Acquisition Manager to implement a Recruitment Marketing and Employer Branding strategy to attract high-quality applicants., • Leverage social media, branding campaigns, and creative marketing materials to promote NYPCC’s mission and opportunities., • Act as a visible ambassador for NYPCC’s values and culture at all recruitment touchpoints. Pre-Onboarding & Credentialing • Collect and verify pre-employment documents (licenses, certifications, background checks, I-9, references, etc.)., • Manage the credentialing process for licensed staff, ensuring compliance with organizational, state, and industry requirements., • Partner with the HR Specialist to maintain accurate credential information., • Support preparation of onboarding schedules and orientation materials., • Serve as a primary point of contact for new hires during the pre-onboarding stage. Collaboration & Administration • Work closely with HR Specialist and Hiring Managers to ensure seamless handoff from offer acceptance to onboarding., • Provide regular updates on candidate and credentialing status to HR leadership., • Serve as a backup facilitator for both virtual and in-person new hire orientations., • Partner with hiring managers to anticipate and fill departmental vacancies quickly and effectively., • Contribute to employee engagement initiatives and other HR-related projects., • Adhere to HR laws, rules, and regulations., • Complete all other projects assigned by the Senior Talent Acquisition Manager or leadership team.Qualifications, • Bachelor’s degree in Psychology, Industrial-Organizational Psychology, Human Resources, or a related field., • 2–4 years of experience in recruitment or as a Human Resources Coordinator., • Proven success with in-person and virtual recruiting, including job fairs, college recruiting, and community outreach., • Strong presentation, verbal, and written communication skills; confident public speaker., • High energy, mission-driven, and able to represent NYPCC with professionalism and enthusiasm., • Excellent time management skills with the ability to multi-task and work under pressure., • Social media savvy with creative skills for flyers, branding, and recruitment marketing., • Strong writing and research skills; highly detail-oriented with personal accountability., • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)., • Ability to work effectively across all levels and diverse cultures., • Maintains a positive, upbeat, “can-do” attitude., • Thrives in a dynamic, evolving, high-change environment., • Passionate about NYPCC’s mission and values., • Valid Driver’s License and reliable vehicle to travel across Bronx, Brooklyn, and Queens. Additional Information All your information will be kept confidential according to EEO guidelines. Please Note: • WEEKLY TRAVEL IS REQUIRED TO OUR QUEENS, BROOKLYN AND BRONX LOCATIONS., • POSITION WILL BE FULLY ON-SITE/IN-PERSON WITH A POTENTIAL TO MOVE TO A HYBRID MODEL. Salary: $60,000-$70,000/year Compensation will commensurate with experience and qualifications.

Job DescriptionAbout the Role Soccer Stars is looking for an experienced soccer professional who is passionate about developing coaches and creating exceptional experiences for young athletes. Whether you played competitively growing up, competed in college, currently coach, or simply have a strong understanding of the game, this role gives you the opportunity to help shape the next generation of youth soccer coaches. You'll work alongside our Coaching Operations Manager to observe coaches in the field, lead trainings, mentor staff, evaluate coaching performance, and ensure every Soccer Stars class delivers an engaging, age-appropriate, and high-quality experience. If you love soccer and enjoy helping others become better coaches, we'd love to meet you. About Us Soccer Stars is the leading youth soccer program for children ages 12 months to 13 years on Long Island and in Eastern Queens. We provide fun, energetic, age-appropriate soccer classes, camps, and clinics in schools, parks, community centers, and sports facilities throughout the region. Our mission is to help children build confidence, develop athletic skills, and fall in love with the game of soccer. We take pride in our creative curriculum, positive coaching style, and ability to create a lasting impact on every child we coach. We believe every great program starts with great coaches. What You’ll Do Lead Soccer Coach Development • Lead soccer-specific training sessions for new and existing coaches., • Observe coaches during classes and provide constructive written and verbal feedback., • Evaluate coaches on communication, class management, player engagement, enthusiasm, professionalism, and soccer instruction., • Mentor coaches in the field and serve as a trusted resource for curriculum, class structure, and coaching best practices., • Demonstrate best practices by coaching classes regularly and using those sessions as training opportunities., • Help coaches better understand our age-specific curriculum and coaching philosophy., • Support individual development plans for coaches who need additional guidance., • Identify high-performing coaches and support their continued growth., • Fill coaching vacancies as needed to ensure consistent program delivery.Ensure Outstanding Program Quality, • Visit classes, camps, and clinics throughout Long Island and Eastern Queens., • Ensure coaches deliver fun, energetic, developmentally appropriate soccer sessions that align with the Soccer Stars methodology., • Help maintain strong coaching standards across all programs., • Identify opportunities to improve program quality before issues arise., • Address coaching-related feedback from parents and partners professionally and promptly., • Represent Soccer Stars with a positive, professional, and energetic presence at every location.Support Coaching Operations, • Assist with coach scheduling to ensure proper staffing across classes, camps, and clinics., • Support recruiting, interviewing, onboarding, and training of new coaches., • Maintain records of coach evaluations, feedback, and development plans., • Ensure coaches follow company policies, procedures, and curriculum standards., • Communicate with coaches, families, and partners as needed regarding coaching-related matters.Equipment & Logistics, • Track, manage, and distribute coaching equipment across program locations., • Maintain accurate equipment inventory., • Ensure coaches have the materials and gear needed for their sessions., • Support equipment storage, maintenance, replacement, and retrieval. Our Coaching Philosophy At Soccer Stars, we believe being a great youth soccer coach is not just about creating skilled players. It is about creating confident kids who love the game. We are looking for someone who shares that philosophy and wants to help build one of the strongest youth soccer coaching teams in the region. Why Join Us? As our Soccer Coach Development Specialist, you will directly influence the quality of our programs, the development of our coaches, and the experience of thousands of children and families each year. This is an opportunity to: • Develop and mentor youth soccer coaches., • Stay connected to the game of soccer in a leadership role., • Make a meaningful impact on children across Long Island and Eastern Queens., • Join a growing youth sports organization with opportunities for advancement., • Help shape the future of Soccer Stars programming in the region. Requirements What We’re Looking For We’re looking for someone who has a genuine passion for soccer and enjoys helping others become better coaches. Ideal candidates may include: • Former club soccer players, • High school varsity players, • College soccer players, • Current or former youth soccer coaches, • Assistant coaches, • Referees with a strong understanding of the game, • Physical Education teachers with a soccer background, • Sports Management, Kinesiology, Exercise Science, or Recreation graduates with soccer experienceQualifications, • Strong understanding of soccer through playing, coaching, officiating, or other competitive experience., • Experience coaching, teaching, mentoring, or leading youth programs preferred., • Soccer playing experience at the youth, high school, collegiate, or professional level is highly valued but not required., • Ability to recognize strong coaching and help others improve., • Strong leadership, communication, and interpersonal skills., • Comfortable giving constructive feedback., • Organized, reliable, and detail-oriented., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency with Google Workspace, including Gmail, Calendar, Docs, and Sheets., • Valid driver’s license and reliable transportation., • Ability and willingness to travel regularly throughout Long Island and Eastern Queens., • Evening and weekend availability required. Benefits Benefits • Competitive salary, • Medical, Dental, and Vision Insurance, • Paid Time Off, • Professional development opportunities, • Career growth opportunities, • Supportive, energetic, and mission-driven team culture If you are passionate about soccer, leadership, and helping others grow, we’d love to hear from you.

Job Description Title: Senior Manager, Venue Sales and Live Events Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40% Remote) FLSA Status: Exempt Job Overview: Belmont Park is seeking a highly motivated, entrepreneurial, and results-driven Sales Manager, Venue Sales & Live Events to lead the sales and development of non-racing event business at Belmont Park. This newly created position will be responsible for generating revenue through the booking and execution of weddings, corporate events, concerts, festivals, sporting events, community activations, and other large-scale entertainment properties. The Sales Manager will play a pivotal role in establishing Belmont Park as a premier year-round destination for live events, hospitality experiences, and special events. This individual will identify new business opportunities, cultivate strategic partnerships, negotiate event agreements, and collaborate cross-functionally to maximize venue utilization and revenue generation. Success in this role requires a blend of business development expertise, venue sales experience, relationship management, and strategic thinking. Essential Functions: Event Sales & Business Development • Develop and execute a comprehensive sales strategy to generate event rental revenue from across all Belmont Park venues and event spaces., • Prospect, solicit, and secure new business opportunities including weddings and social events, corporate meetings, conferences, and retreats; concerts and music festivals; Sporting events and exhibitions; community events and cultural festivals, industry trade shows and specialty events, • Build relationships with promoters, event organizers, agencies, sports properties, production companies, and hospitality partners., • Identify opportunities to attract marquee national and international events, including large-scale sporting and entertainment properties., • Generate leads through networking, industry engagement, direct outreach, and strategic partnerships. Venue & Event Management • Serve as the primary sales contact throughout the event booking lifecycle., • Conduct venue tours and client presentations., • Develop event proposals, pricing packages, and revenue models., • Negotiate contracts and event terms in collaboration with legal, finance, and venue operations teams., • Ensure seamless transition from sales to event execution through collaboration with operational stakeholders. Strategic Planning • Develop short- and long-term business plans to maximize year-round utilization of Belmont Park assets., • Monitor industry trends and competitive venues to identify new revenue opportunities., • Assist leadership in developing annual revenue forecasts and business objectives. Partnership & Relationship Management • Establish and maintain relationships with: o Event planners o Wedding coordinators o Corporate decision-makers o Convention and tourism organizations o Concert promoters o Sports governing bodies o Entertainment agencies • Represent Belmont Park at industry events, conferences, networking opportunities, and trade shows. Revenue & Reporting • Consistently achieve and exceed established revenue goals., • Maintain accurate records of sales activity, pipeline management, and forecasting within CRM systems., • Prepare regular reports on sales performance, market activity, and business development opportunities., • Track and analyze key performance indicators to maximize profitability and event growth. Qualifications and Education Requirements: • Bachelor's degree or equivalent combination of education and experience., • Minimum 5 years of sales, venue booking, event sales, hospitality sales, sports business, or related business development experience., • Proven track record of generating significant event-related revenue., • Experience negotiating contracts and managing complex sales processes., • Strong presentation, communication, and relationship-building skills., • Ability to work evenings, weekends, and holidays as required by event schedules., • Proficiency with CRM systems and Microsoft Office Suite. Preferred Skills: • Experience selling stadiums, arenas, racetracks, convention centers, entertainment venues, or hospitality properties., • Existing relationships within the event promotion, sports, entertainment, or hospitality industries., • Experience securing large-scale events involving multiple stakeholders and operational departments., • Knowledge of sponsorship, hospitality, premium experiences, and event monetization strategies. Summary of Physical Requirements and Work Environment: This role is primarily sedentary and performed in an office or office-like environment with no special physical demands required. The position involves extended periods of sitting with intermittent standing and walking, as well as occasional bending, reaching, and other routine movements typical of a professional workplace. The role requires regular hand manipulation, including daily typing and repetitive hand movements while working on a computer. Occasional light lifting (generally up to 10 lbs., and infrequently up to 30 lbs.) may be required. The work environment does not typically expose the employee to hazardous conditions. There is minimal exposure to environmental hazards such as moving mechanical parts, fumes, extreme weather, or high-risk work areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Pay Range / Salary: $81,000 - $99,500

Job DescriptionAssistant Store Manager — Roosevelt Field, Garden City, NY At Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day. Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry. The Role The Assistant Store Manager is a passionate leader and brand ambassador who partners closely with the Store Manager to drive commercial success, operational excellence, and elevated client experiences. Through inspirational leadership, brand stewardship, and a commitment to luxury standards, they help cultivate a high-performing store environment that reflects the elegance and values of Ana Luisa. This role plays an integral part in developing talent, cultivating clientele, and supporting overall store profitability while ensuring every client interaction reflects the highest level of service and hospitality. Responsibilities • Partner closely with the Store Manager to lead, inspire, and develop a high-performing store team, • Support recruitment, onboarding, coaching, and ongoing development to cultivate a collaborative and service-driven culture, • Drive sales performance and KPI achievement, including conversion, AOV, UPT, client retention, and overall store profitability, • Deliver bespoke service and elevated client experiences that strengthen loyalty and cultivate long-term clientele, • Serve as a leadership presence on the sales floor, motivating the team to consistently exceed luxury service standards, • Support the planning and execution of in-store events and client experiences that drive community engagement and brand affinity, • Champion clienteling initiatives and leverage customer insights to elevate the client experience and support business growth, • Oversee operational excellence across front and back of house, including inventory management, omni-channel transactions, shipment processing, and store organization, • Maintain exceptional visual merchandising and presentation standards in alignment with brand expectations, • Partner with store leadership to optimize scheduling, team productivity, and overall business performanceQualifications, • 2+ years of retail leadership experience, preferably within luxury or premium retail, • Proven success driving sales performance and achieving KPIs, • Strong leadership, coaching, and clienteling expertise, • Passion for fine jewelry, styling, and delivering elevated luxury experiences, • Strong business acumen with exceptional organizational skills and attention to detail, • Proficiency in Shopify, Google Workspace, and inventory management systems, • Polished communication skills with a refined, client-focused presence, • Flexibility to work evenings, weekends, and holidays as business needs requireWhat You’ll Love About Us At Ana Luisa, we are committed to creating a people-first culture that values growth, creativity, and excellence. We offer a comprehensive benefits package including health insurance, paid time off, commuter benefits, and exclusive brand perks, including employee discounts. If you are a motivated retail leader with a passion for luxury service and team development, we invite you to join Ana Luisa during an exciting period of growth and brand evolution. Compensation The expected salary range for this position is $65,000–$70,000 annually. Final compensation will be determined based on experience, skills, qualifications, and other relevant factors.EEOC Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status. Powered by JazzHR Kw4MMvaHoW

Job DescriptionBenefits: • Competitive salary Benefits/Perks • Flexible Scheduling, • Competitive CompensationKnocking out calories & changing lives 1 class at a time. Are you the next Boxing Instructor for Team Mayweather? Do you have a passion for life and Boxing? For changing lives and managing a team? For being in charge of the big picture as well as tiny details? What about an urge to be a part of one of the fastest-growing fitness brands in the industry? If you’re nodding and smiling and all but shouting “YES!” then keep on reading because we want you to be our next Mayweather Boxing & Fitness Instructor! About Us: Mayweather Boxing and Fitness is a dynamic instructor-led, group boxing experience. Our workouts are inspired by Floyd Mayweather’s training and techniques, combining boxing, cardio, endurance, and strength training. As a Boxing Instructor, you’ll lead classes that focus on both fitness results and authentic boxing skills. Our personalized approach is powered by in-studio technology, innovative programming, and daily variety. Through our diverse community and unique experiences, we empower all to find their inner champ. Reports to: Owner Schedule: 1-3 Classes Per Week Pay Structure: $45-$55 per class, a combination of base class pay plus class attendance bonus. Job Overview for Boxing Instructor As the Boxing Instructor, you’ll inspire and motivate members in high-energy workouts while helping them improve technique, confidence, and overall fitness. Key responsibilities include: • Leading and motivating members through pre-defined group fitness workouts, • Ensuring proper form and providing corrections as needed, • Understanding the science behind our workouts, heart-rate-focused training, and staying aware of industry trends, • Demonstrating the use of all equipment in workouts, • Performing 2-4 hours of admin and maintenance duties monthly, • Contributing as a supportive and enthusiastic team playerResponsibilities of a Boxing Instructor, • Deliver engaging group fitness classes with enthusiasm and professionalism, • Attend training sessions and bring back lessons learned to enhance coaching quality, • Support studio marketing efforts through community demos, pop-ups, and events, • Promote the studio and brand through social media engagement, • Act as a brand ambassador for community involvement and member experience, • Help the team meet and exceed studio performance metrics (utilization, first-visit conversion, retention)As a Boxing Instructor, You Have:, • Experience teaching or assisting in group fitness settings, • Enthusiastic, personable, and friendly disposition, • Passion for health and wellness, • Excellent verbal communication skills, • Current fitness certification (approved by Mayweather Boxing & Fitness), • AED/CPR certification*Specific job duties and selection requirements vary between Mayweather Boxing & Fitness studio locations. The studio’s hiring manager can provide more details if you are selected to proceed with the interview process. Acknowledgment * I understand that I am applying for a position with an employer that is an independently owned and operated Mayweather Boxing & Fitness franchisee, not the franchisor, Mayweather Boxing & Fitness Franchisor, LLC or any of its affiliates with the Mayweather Boxing & Fitness Franchisor (MBFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment-related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing, and scheduling. MBFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not MBFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Job Description Job Title: Community Manager Reports To: Regional Vice President Location: The Summit at Queens College, Flushing, NY Compensation: $80,000-$87,000 per year, staff apartment and competitive benefits package FLSA Status: Exempt Summary: The position serves as the on-site leader for residential housing operations at The Summit at Queens College in Flushing, NY. This role requires strong leadership, operational expertise, and interpersonal skills to support staff and residents while maintaining an efficient, fiscally sound operation. This is a full-time, live-on, in-person position with housing provided. Essential Duties and Responsibilities: • Oversight of all site operations including facilities maintenance and business operation, • Development and management of operating budget and long-term capital plan, • Supervision and human resource functions of all site employees, • Planning of execution of marketing and leasing efforts, • Management of all residence life functions including community engagement and conduc, • Primary contact person for campus clients Responsibility Details: Facilities and Maintenance: • Community Manage will ensure execution of daily facilities maintenance, preventative maintenance, and housekeeping., • Identify vendors and negotiate contracts for services provided, • Manage annual turn of units between contracts including communication with vendors, housing and contract maintenance staff, and walking units for final preparation prior to student move in., • Works directly with maintenance staff to ensure completion of work orders in a timely manner., • Plan and oversee capital projects and renovations. Marketing and Leasing: • Community Manage will coordinate leasing and marketing initiatives, which includes the development and execution of a marketing plan and leasing timeline, in collaboration with the College., • Updates and maintains the site website and all digital and print marketing materials., • Participates in various recruitment events to market the residential community to prospective residents. Operations: • Community Manager will provide fiscal oversight by managing the operating and capital budgets which includes developing annual budget proposals, presenting budgets to the institution for approval., • Ensures all expenditures fall within budget expectations., • Plans for unexpected expenses., • Tracks and approving expenditures accounts payable functions., • Submits monthly budget variance explanations., • Communicates with COCM accountant staff, • Oversees accounts payable and accounts receivable functions for the site. Residence Life: • Will guide the development and execution of residential life curriculum and student programing within the residential community., • Serve as housing appeals conduct officer and maintain records., • Will participate in afterhours on call emergency response rotation. Other Duties: • Community Manage requires a regular workday with additional responsibilities in the evenings and weekends as needed., • Participates in after hours on call emergency response rotation., • Other duties as assigned. Qualifications An ideal candidate will have strong experience in financial reporting, facilities management/maintenance and capital planning, marketing (print, online, social media and events), managing housing contracts/assignments, accounts receivables/payables and feels comfortable and is fluid in social media platforms. Has excellent verbal and written communication skills to interact with campus partners, students, staff, families, and community members are needed. Effective time management, attention to detail, and the ability to manage competing priorities will be necessary for success too. Minimum Qualifications: • Bachelor’s degree required., • 5 or more years of experience in student housing at a college or university, or equivalent field, • Experience in facilities management or asset management including management of operating and capital budgets., • Supervision of full-time employees, • Strong communication and interpersonal skills with the ability to collaborate effectively with students, staff, and campus partners., • Proficiency with Microsoft Office and student housing management software., • Ability to operate standard office equipment (e.g., copier, computer, telephone)., • Experience supervising full-time staff., • Strong attention to detail and organizational skills., • Ability to manage multiple tasks and competing priorities in a dynamic environment., • Ability to live on-site and serve on-call rotation, • Ability to lift and/or move up to 35 pounds. Preferred Qualifications: • Master's degree in Student Personnel, Higher Education or Business or a related field of study., • Demonstrated understanding and strong commitment to cultural diversity. Experience in an urban/metropolitan University setting., • Experience with Summer Conference housing preferred., • 5 or more years of experience in Housing/Residence Life at a College or University., • Experience working with undergraduate student populations in an on-campus housing environment., • Experience in occupancy management, facilities management or asset management including management of operating and capital budgets. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. The physical demands outlined below are representative of those required for an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to assist individuals with disabilities in performing these functions. While performing the duties of this job, the employee is regularly required to sit, use hands for tasks such as gripping, handling, or feeling, and to communicate through speaking or hearing. The employee will frequently walk, climb stairs, and reach with arms. Occasional requirements include standing, stooping, kneeling, crouching, or crawling. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities necessary for this role include both close and distance vision. Reasonable accommodations may be provided to support individuals with disabilities in performing these essential functions. This is not an employment contract. Salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.

Job Description Position Summary: The Employment Specialist is responsible for developing and maintaining employer relationships, facilitating workshops, and connecting participants to unsubsidized employment opportunities aligned with their career pathways. This role supports the employment journey by preparing participants for interviews, tracking job leads, and collaborating with internal and external partners to ensure successful placements. The Employment Specialist is accountable for meeting job development benchmarks, maintaining accurate documentation, and contributing to overall program performance. What You'll Do: Employer Engagement & Job Development • Conduct career readiness workshops and resume writing within Rikers Island for participants transitioning into the community, • Build, sustain, and expand professional relationships with 25-50 employers across industries to create a robust and diverse pipeline of job opportunities for program participants., • Conduct daily prospecting activities, totaling at least 25 activities a week, including cold calls, outreach visits, networking events, and digital engagement, to identify hiring needs and new employer partners., • Promote the value of partnering with Fedcap by explaining financial incentives, retention supports, and long-term business benefits associated with hiring program participants., • Collaborate with employers to design and coordinate hiring events, job fairs, and informational sessions that connect participants directly to viable career opportunities., • Serve as a key representative of Fedcap to the business community, ensuring all outreach reflects the organization’s mission, professionalism, and commitment to quality outcomes. Job Placement & Preparation • Achieve a minimum of 5 qualifying Job Placements per month where the job placement was the direct result of an employer partner relationship., • Track each participant’s progress from job search through placement, first-day onboarding, and up to one year of retention in collaboration with the Transition Manager., • Support participants' continued success by assisting with performance feedback, wage progression, and promotion opportunities., • Conduct employer satisfaction check-ins and respond promptly to issues impacting customer retention or performance. Performance Management & Reporting • Complete weekly reports on cold calls, field visits, and employer engagement in FedcapCARES., • Announce job leads weekly in workshops and follow up with facilitators on member referrals., • Enter 100% of member case notes and employment data into FedcapCARES and DOC tracking systems within 24 hours., • Support retention efforts by verifying employment data for placed participants. You're a Great Fit For this Role If: • You have a Bachelor’s degree in Social Work, Psychology, Public Administration, or a related field from an accredited institution, preferred, • You bring an equivalent combination of 1 year of Bachelor’s-level education, related training, and/or 2 years ’experience that demonstrates the ability to perform the duties of the position in place of a degree., • You have a minimum of 1 year of experience in job development, employer relations, or workforce development, or 2 years working with individuals facing employment barriers., • You are able to pass the required security screening with DOC for access to Rikers. Compensation • $26.45/hr-$31.25/hr. Equal Opportunity Employer \nCompany Description Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged. For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency. The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact. The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded, and delivered. Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged. \r\n\r\nFor 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency. \r\n\r\nThe work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact. \r\n\r\nThe Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded, and delivered.

Job Description Summary Job Description: Shift Supervisor is accountable for the physical/emotional safety of the environment while on shift. Additionally, the individual is responsible for leading the staff/resident teams. The individual is accountable for staff engaging youth in any and/all education components throughout the school day and during after-school in terms of homework, tutoring and after-school programming. Moreover, the Shift Supervisor must ensure that the behavior management specialist team is positioned optimally to support youth in each educational component. Furthermore, the Shift Supervisor is responsible for the overall safety and movement of the resident/staff team to and from school. This includes timely arrival to school daily, and monitoring speed of agency vehicle/driving route (if applicable). This position offers a full-time, 40 hour-per-week, in person work schedule and is based in Rockaway. From time to time, this position requires work outside of normally scheduled working hours. About St. John’s Founded in 1826 as a home for orphaned children, St. John’s has evolved into a nonprofit social services agency providing residential care to New York City youth involved in the child welfare and juvenile justice systems. We offer holistic, trauma-informed support to young people up to age 21. Our main campus in Rockaway Park, Queens, houses a Residential Treatment Center, Close to Home Non-Secure Placement programs, administrative offices, clinical services, and an on-site NYC Department of Education school. We also operate a Non-Secure Detention residence in Richmond Hill and Limited Secure Placement programs in Brooklyn and Staten Island. St. John’s is dedicated to helping youth heal, grow, and build the skills they need to achieve their goals and return to family or a stable, supportive environment as engaged members of their communities. Principal Responsibilities • Demonstrates fidelity to the agency's service values and organizational imperatives., • Responsible for the full engagement of all residents in each educational component on a daily basis., • Ensures pat frisk are conducted twice daily to minimize the introduction of contraband into unit., • Ensure all tasks are completed prior to team’s departure, this includes but not limited to incident reports, daily log and log book, etc., • Must debrief the current/ incoming shift members each and every day without fail., • Responsible for the timely arrival of residents to and from school on a daily basis, including but not limited to driving routes/speed of vehicle (if applicable)., • Maintain a classroom environment that is conducive to learning throughout the school day., • Divides youth into small clusters to be supported by all school youth counselors throughout the day during classtime. All staff are required to complete daily index cards on youth assigned M-Fri to be collected and submitted to the office manager/ designated POC for documentation., • Responsible for supporting residents in completion of all daily school/other assignments/ tasks and support residents in creating a daily routine of studying both during and after-school., • Responsible for strategic positioning and engaged supervision of staff and residents in each classroom, during school hours., • Maintain all relevant certifications including but not limited to a clean/valid driver’s license, TCI certification, etc., • Additionally, beyond the aforementioned statements, perform any and all tasks as assigned by program leadership. Required Qualifications and Experience • Associate’s degree in human services or related field and a minimum of 1 year relevant experience working with vulnerable youth and families preferred -OR- a high school diploma and 2 years of relevant experience working with vulnerable youth, • Valid driver’s license, • Individual must be well versed in the ITM approach/standards, TCI training specific to program, • Experience managing behavior utilizing the evidence based approach or other therapeutic approach, strong knowledge of programming and program protocol., • Strong communication skills, • Mature, responsible and effective communicator with proven ability to manage both upward and downward, • Attention to detail, • High level of integrity and independent thinker and doer, • Assumes responsibility for staff and residents during shift, • Leads by example Travel Requirements This position offers a full-time, in person schedule and is based in Rockaway and does require travel to other locations when needed. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence Ensure store profitability by driving sales, controlling labor, and managing cost of goods. Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. Review and manage daily time punches to address any time clock issues. Control cash and receipts through adherence to cash handling and reconciliation procedures. Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development Hire, train, coach, and evaluate team members in conjunction with the General Manager. Lead by example with a guest-first mindset, fostering a positive and productive environment. Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. Resolve conflicts and escalate issues as needed to the General Manager Model and uphold HR policies, ensuring team members have access to available resources. Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation Promote NAYA’s catering services and assist in taking orders as needed . Can execute all catering and third party orders with ease, understanding the importance of on time delivery. Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. Perform cash counting, banking/deposit tasks, and manage discounts and promotions. Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities Has mastered kitchen operations, COGS and labor management, line service and throughput Handle delivery issues and third-party dispatches promptly and efficiently. Ensure the store is opened and closed following NAYA’s opening and closing procedures. Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are 2+ years of related leadership experience at a similar caliber concept Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. Adaptable in a fast-paced and challenging work environment Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency Exhibits strong time management and organizational skills Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed Ability to access and accurately input information using a moderately complex computer system Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day We use eVerify to confirm U.S. Employment eligibility.

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence Ensure store profitability by driving sales, controlling labor, and managing cost of goods. Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. Review and manage daily time punches to address any time clock issues. Control cash and receipts through adherence to cash handling and reconciliation procedures. Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development Hire, train, coach, and evaluate team members in conjunction with the General Manager. Lead by example with a guest-first mindset, fostering a positive and productive environment. Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. Resolve conflicts and escalate issues as needed to the General Manager Model and uphold HR policies, ensuring team members have access to available resources. Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation Promote NAYA’s catering services and assist in taking orders as needed . Can execute all catering and third party orders with ease, understanding the importance of on time delivery. Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. Perform cash counting, banking/deposit tasks, and manage discounts and promotions. Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities Has mastered kitchen operations, COGS and labor management, line service and throughput Handle delivery issues and third-party dispatches promptly and efficiently. Ensure the store is opened and closed following NAYA’s opening and closing procedures. Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are 2+ years of related leadership experience at a similar caliber concept Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. Adaptable in a fast-paced and challenging work environment Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency Exhibits strong time management and organizational skills Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed Ability to access and accurately input information using a moderately complex computer system Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day We use eVerify to confirm U.S. Employment eligibility.

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence Ensure store profitability by driving sales, controlling labor, and managing cost of goods. Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. Review and manage daily time punches to address any time clock issues. Control cash and receipts through adherence to cash handling and reconciliation procedures. Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development Hire, train, coach, and evaluate team members in conjunction with the General Manager. Lead by example with a guest-first mindset, fostering a positive and productive environment. Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. Resolve conflicts and escalate issues as needed to the General Manager Model and uphold HR policies, ensuring team members have access to available resources. Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation Promote NAYA’s catering services and assist in taking orders as needed . Can execute all catering and third party orders with ease, understanding the importance of on time delivery. Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. Perform cash counting, banking/deposit tasks, and manage discounts and promotions. Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities Has mastered kitchen operations, COGS and labor management, line service and throughput Handle delivery issues and third-party dispatches promptly and efficiently. Ensure the store is opened and closed following NAYA’s opening and closing procedures. Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are 2+ years of related leadership experience at a similar caliber concept Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. Adaptable in a fast-paced and challenging work environment Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency Exhibits strong time management and organizational skills Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed Ability to access and accurately input information using a moderately complex computer system Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day We use eVerify to confirm U.S. Employment eligibility.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Job Description About Us: Soccer Stars is the leading youth soccer programs and Amazing Athletes is the leading multi- sport program for children ages 12 months to 13 years in Long Island and Eastern Queens. Our acclaimed program provides an energetic, enjoyable, and age-suitable introduction to sports by providing classes, camps, schools, community centers, and local parks. We take pride in our creative curriculum, which focuses not only on sport specific skills but also on fostering social skills and character development, creating a positive and lasting impact on every child we coach. Description Soccer Stars and Amazing Athletes of Long Island & Eastern Queens is seeking a full-time Coaching Operations Manager to join our team. This role is responsible for overseeing, developing, and evaluating our coaching staff to ensure high-quality instruction and program execution. The Coaching Operations Manager will also play a key role in hiring, training, and mentoring coaches while collaborating with internal departments to optimize scheduling and staffing. The ideal candidate will have strong leadership skills, a proactive mindset, and excellent communication abilities to support coach development and program growth. This position involves both hands-on coaching support and administrative coordination to ensure the best experience for our young athletes and their families. For the right candidate, success in this role could evolve into a larger leadership position as we continue to grow and expand our footprint across Long Island and Queens. Responsibilities: Program Management & Operations: ● Oversee the strategy and execution of coach hiring, training, and scheduling. ● Supervise and evaluate coaching staff to maintain and enhance program quality. ● Supervise the Coaching Coordinator to accomplish coaching department goals. ● Maintain accurate inventory and distribution of program equipment. ● Work with the Staffing Coordinator to determine staffing decisions by aligning coaches with appropriate classes and age groups. ● Act as the primary point of contact for coach-related inquiries, feedback, and development. Coach Development & Training: ● Design and implement a comprehensive training program for coaches based on performance evaluations. ● Lead coach training sessions to ensure alignment with Soccer Stars and Amazing Athlete curriculum and coaching philosophy. ● Provide ongoing mentorship, feedback, and support to coaching staff at all levels. ● Conduct regular site visits to ensure class quality, provide feedback, and liaise with parents. ● Evaluate coach performance and provide structured feedback to drive improvement. ● Monitor coach performance and determine advancement for coaches alongside the promotion cycle. Leadership & Community Engagement: ● Support and report to the Owner and General Manager, contributing to overall program success. ● Promote and uphold the Soccer Stars brand through community engagement and partnerships. ● Collaborate with the administrative team on coach performance tracking and development. ● Assist in ad-hoc projects associated with the success of the business. Requirements ● Minimum of 2+ years of youth sports experience. ● Minimum of 2+ years of management or supervisory experience. ● Degree in childhood education, physical education, or sport management is a plus. ● Ability to work weekends. ● Experience in preparing and delivering presentations to large groups. ● Strong leadership and mentorship skills. ● Customer service-oriented mindset. ● Exceptional organizational and communication abilities. ● Ability and willingness to travel across Long Island and Eastern Queens regularly. ● Energetic, enthusiastic, and outgoing personality.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Job DescriptionHotel Manager – Operations & Revenue StrategyPosition Overview The Hotel Manager is responsible for overseeing the daily operations, guest experience, and revenue performance of The Rhyland. This leadership role will ensure operational excellence across all departments while also driving strategic revenue management initiatives to maximize hotel profitability, market positioning, and overall financial performance. The ideal candidate is a hands-on hospitality leader with strong operational knowledge, financial acumen, and a deep understanding of hotel revenue management, pricing strategy, and market analysis. This individual will play a key role in establishing The Rhyland as a premier luxury boutique hotel destination in Queens. Key ResponsibilitiesHotel Operations & Guest Experience • Oversee daily operations across Front Office, Housekeeping, Engineering, Food & Beverage, Security, and Guest Services, • Ensure all departments consistently deliver exceptional boutique luxury service standards, • Maintain strong visibility throughout the property and provide hands-on operational leadership, • Resolve escalated guest concerns promptly and professionally, • Ensure cleanliness, presentation, and maintenance standards are consistently upheld, • Lead operational meetings and coordinate communication between departmentsRevenue Management & Commercial Strategy, • Manage hotel revenue strategy including transient, corporate, group, and airline business segments, • Monitor daily pickup, occupancy, ADR, RevPAR, pace reports, and market trends, • Adjust pricing and inventory strategies based on demand, seasonality, competitor analysis, and forecasted business levels, • Work closely with Sales and Reservations teams to optimize business mix and maximize profitability, • Analyze STR reports, booking trends, and channel performance to identify revenue opportunities, • Oversee OTA strategy, restrictions, promotions, and rate parity, • Assist with annual budgeting, forecasting, and monthly financial analysis, • Develop and implement strategies to increase occupancy, average rate, and total hotel revenueLeadership & Team Development, • Lead, mentor, and develop department heads and hotel staff, • Foster a culture of accountability, teamwork, professionalism, and service excellence, • Support recruitment, onboarding, training, and employee engagement initiatives, • Conduct regular coaching, performance evaluations, and operational follow-ups, • Lead by example through a hands-on and collaborative management styleFood & Beverage & Events Oversight, • Partner closely with Food & Beverage leadership to oversee restaurant, bar, banquet, and catering operations, • Ensure service standards and guest experience expectations are maintained across all outlets, • Support successful execution of events, group business, and banquet operationsFinancial & Administrative Management, • Monitor labor productivity, scheduling, payroll, and departmental expenses, • Ensure compliance with company standards, local regulations, and operational procedures, • Review operational and financial reports regularly to identify opportunities for improvement, • Support ownership with strategic operational planning and reporting Qualifications • Minimum 5 years of hotel leadership experience in a Hotel Manager, Director of Operations, or similar role, • Strong background in hotel revenue management and rate strategy required, • Experience with forecasting, pricing strategy, STR analysis, and hotel performance metrics, • Luxury, lifestyle, or boutique hotel experience strongly preferred, • Strong understanding of Rooms Division and Food & Beverage operations, • Experience overseeing banquet or event operations preferred, • Strong leadership, communication, organizational, and problem-solving skills, • Experience in the NYC hospitality market preferred, • Pre-opening hotel experience is a plus, • Knowledge of PMS, CRS, channel management, and revenue management systems preferredWhat We’re Looking For, • A strategic operator who understands both hospitality and revenue optimization, • A hands-on leader who thrives in a fast-paced, high-expectation environment, • Someone passionate about guest experience, operational excellence, and financial performance, • A detail-oriented professional who can balance luxury service standards with strong business disciplineAbout The Rhyland The Rhyland is an upcoming luxury boutique hotel located in Flushing, Queens featuring thoughtfully designed guestrooms, elevated food & beverage experiences, event spaces, and a hospitality experience inspired by culture, community, and modern Asian American influence.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Summary: Overview As a Medical Staff Floor Manager, LVT at the ASPCA Animal Hospital (AAH), you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager, LVT reports directly to the Senior Director, Floor Managers, and has 10–12 direct reports. In this role, you serve as both a clinical and operational leader, balancing hands-on Licensed Veterinary Technician (LVT) responsibilities with oversight of daily hospital operations. As the Medical Staff Floor Manager, you will play a critical role in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality care from check-in through check-out. You will lead by example on the floor, supporting medical teams as an LVT when needed while ensuring appropriate staffing, patient flow, and adherence to medical standards. You are responsible for optimizing daily operations, identifying workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. Your clinical expertise as an LVT allows you to guide medical quality, support patient care, and partner with veterinarians and support staff to elevate outcomes. You will collaborate closely with leadership across AAH and other ASPCA departments to align team development and operational strategies with organizational goals. As a people leader, you will directly supervise and mentor LVT and HVA team members, fostering a positive, inclusive, and high-performing culture. This includes oversight of daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and targeted training initiatives. Additionally, you will monitor key performance indicators to evaluate both medical and service delivery, contribute to the development and enforcement of standard operating procedures, and participate in strategic planning to improve employee engagement and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 9a-7p onsite at our 92nd Street location., • This is a full-time position. Weekends and holidays may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $92,000 - $97,000 annually. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. Lead staff in appropriate and professional handling of any adverse client or patient events. Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of callouts, injuries, increased volume, etc. Ensure safety needs are met; incident reports are completely and accurately filled out, submitted to benefits, legal, and safety team; readily report workers' compensation claims, benefits, Family and Medical Leave Act (FMLA) requests, etc. to the benefits team. Assist staff on the hospital floor with direct animal care at least 50% of the work week. Review and approve operations team schedules as needed, time off, and timecards. Perform all the duties of an AAH Licensed Veterinary Technician as needed. Assist in general and preventative maintenance needs for all AAH medical equipment. Assist in oversight of Controlled Substance Reporting and all DEA records and ordering including controlled substance reporting and technician's Cubex registration and training. Oversee standards for all supplies including medical, basic animal care & blood supply. Communication & Leadership Attend and lead daily huddles/meetings to ensure optimal workflow. Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Perform other duties as assigned Qualifications New York State Veterinary Technician License required Proficient in Excel, Word, and Outlook required Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. Must be flexible and tactful in all communications Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance Must possess the ability to work standing for 10 or more hours Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience Experience managing people preferred Experience working in a veterinary setting required At least 1 years' experience in an operational role required Ability to direct people as well as to interact with people fairly and courteously. Experience handling and restraining animals required Additional Information We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: High School Diploma (Required) 1-2 years working in a supervisory position, preferably in a busy veterinary practice Stay Connected – Join Our Talent Community: If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community. About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Applicant Notices Applicants have rights under federal employment laws: Equal Employment Opportunity; Employee Polygraph Protection Act (EPPA); Family and Medical Leave Act (FMLA); Uniformed Services Employment Reemployment Rights Act (USERRA). Candidates residing in AZ, CA, CO, Flagstaff (AZ), IL, IN, Los Angeles (CA), Los Angeles County (CA), MA, ME, ND, NJ, NM, NYC, OR, Philadelphia (PA), RI, San Francisco (CA), TN, and WI should click here for additional information about general applicant notices.

Leaf Home is North America’s leading technology-enabled provider of home solutions. Our award-winning products offerings include LeafFilter Gutter Protection, Leaf Home Stair Lift, Leaf Home Water Solutions, and Leaf Home Bath which all provide ample opportunity to be part of a winning team. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-recipient of Top Workplaces. We are seeking outgoing, energetic individuals to join the best event marketing team in North America as a part-time Event Marketer at trade shows, fairs, festivals, and events throughout the area. Job Summary: The Event Marketer will attend pre-scheduled events and generate leads for the local office through ongoing interactions with potential customers. Assigned to work trade shows/events/fairs/festivals, and community events to generate qualified leads for our talented sales team. Responsible for exceeding issued lead targets and goals administered by the Event Marketing Manager. • Interact with potential customers and provide product demonstrations using high energy and positive engagement techniques, • Work well without close supervision but always keeping the manager informed, • Generate and Data Capture show leads for our award-winning products, • Event set up and tear down (ability to lift to 50 pounds) Job Requirements: • Ability to work weekends (Friday, Saturday, Sunday), • Reliable vehicle and valid driver’s license required, • Attention to detail and punctual, • Self-motivated with a strong desire to educate potential customers about our product line, • High level of energy, engagement and standing for extended periods of time at events, • Ability to utilize our proven system to generate qualified leads for our rapidly growing company, • Must have a smartphone to use the Company timekeeping application and submit leads. What we offer: • Starting pay: $18 per hour + Commission. Paid Weekly - Every Friday!, • Compensation increases based on event performance, • Paid Training and flexible scheduling, • Opportunity for growth into management positions Industry-best compensation packages | 401k with company match | Individualized career development programs | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee. To our customers, Live Comfortable, Live Safe and Live Happy. To our employees we want you to Work Comfortable, Work Safe, and Work Happy. APPLY TODAY!

At JD Finish Line, we're not just selling products; we're creating experiences. Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service. We're on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction. Position Title(s): Assistant Store Manager and Supervisor Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You'll have the autonomy to shape the store's success and contribute to our company's growth. Why Join Us? • Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts., • Career Growth: We're committed to your professional development and offer opportunities for career advancement within our growing company., • Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment., • DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger. Key Responsibilities: • Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance., • Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service., • Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets., • Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations., • Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth., • Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers., • Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations., • Additional duties and projects as required. Qualifications: • Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team., • Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills., • Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences., • Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions., • Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed., • Tech-Savvy: Proficiency in retail management software and basic computer applications. Minimum Requirements: Assistant Store Manager • Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights., • Minimum standard work week of 5 days., • Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to School). Supervisor • Availability during the hours necessary to open and close the store, which includes mornings, days, and nights., • Requires a minimum of 5 days of availability., • Minimum standard of a 30 hour work week. All Management • Availability on weekends and holidays., • Punctuality and regular attendance consistent with the company's policies are required for the position., • Must have reliable transportation., • Must speak English clearly in order to converse with customers and effectively supervise staff., • Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports., • May require the ability to move to different locations within the company's network based on operational needs and career growth. Physical Demands: • Requires prolonged standing approximately five to 14 hours per day., • During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day., • Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks., • May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale., • Required to lift items weighing 5 25 lbs regularly. In certain circumstances, weights may be higher., • Must have good vision, including color differentiation., • The work environment for this position is a moderately noisy retail setting. Education: • High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred; or equivalent combination of education and experience. Compensation: Assistant Manager pay range: $20.38 - $24.50 per hour with bonus opportunities in addition to base pay if store KPIs are met. Supervisor pay range: $19.00 - $19.00 per hour. All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off. This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice. EEO Statement: The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices. Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)

Long Island City - Long Island City, NY 11101 Salary Range $30.22 - $30.22 Hourly Position Type Full Time Job Shift Day Title: APIP Senior Case Manager Unit: Family Services Reports to: Director of ATI & Family Services Status: Regular; Non-Exempt Salary: $30.22 per hour (approximately $55,000 annually) Location: Long Island City, Queens Days/Hours: Varies: MondayFriday, 9:00am5:00pm, 11:30am7:30pm; subject to change based on program needs Organization Overview The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation's preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities. Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan, and Queens. The APIP Senior Case Manager is responsible for facilitating Abusive Partner Intervention groups, providing comprehensive case management including individual sessions, treatment planning, documentation, and referralswhile ensuring program integrity and high-quality service delivery. In addition to client-facing responsibilities, this position carries supervisory duties, supporting team members to maintain program standards, adherence to protocols, and overall accountability. Core Competencies Mission and Fit: Embodies Fortune's mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune's core value that none of us should be measured against the worst things we have done. Supervisory Skills Provides guidance and support to staff, ensures adherence to program standards, and promotes accountability through coaching, feedback, and clear expectations. Effective Communication Communicates clearly and professionally in both verbal and written forms. Adapts communication style as needed and supports positive collaboration with clients, staff, and partners. Client Engagement & Assessment Builds rapport using a trauma?informed and client?centered approach. Conducts accurate assessments and motivates participants toward progress while maintaining appropriate boundaries. Organization & Case Management Manages caseloads efficiently, maintains accurate documentation, and prioritizes tasks in a fast?paced environment to ensure timely, high?quality service delivery. • Facilitate Abusive Partner Intervention groups using evidence-based curricula., • Perform general case management duties, including weekly individual sessions, referrals to community-based services, developing client schedules, and creating client-centered treatment plans., • Assist clients in identifying and prioritizing needs., • Provide referrals to ensure participants' concrete needs are addressed., • Ensure accurate and timely data entry of all client information into the agency database., • Provide accurate and timely data and information to be included in court reports., • Monitor participant attendance and compliance with mandate requirements., • Conduct toxicology screenings as needed., • Participate in case conferences to promote collaboration across departments, programs, and external partners., • Attend and participate in meetings, conferences, and training., • Conduct weekly chart audits., • Engage in ongoing professional development., • Additional responsibilities as assigned., • Assist in providing day-to-day guidance, support, and oversight to APIP case management staff to ensure consistent, high-quality service delivery., • Assist in onboarding, training, and mentoring new staff, reinforcing program protocols, expectations, and best practices., • Assist with scheduling, task delegation, and workflow coordination to support program needs., • High school diploma, GED/HSE, or some college preferred., • Experience and commitment to working with mandated participants with criminal justice involvement., • Strong Microsoft Office and database entry skills., • Strong assessment and engagement skills., • Strong written and verbal communication skills., • Bilingual English/Spanish a plus., • Strong organizational and leadership skills., • Demonstrated ability to support and guide staff while upholding program standards., • We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus. We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus. Travel Requirements May require travel to other Fortune office locations. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The Fortune Society is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, genetic predisposition, domestic violence victim status, or marital status.

Market Manager - Queens Welcome to a new idea in banking! At Capital One, we are redefining how people bank because we believe banking should fit our customers' everyday lives, not the other way around. We seek outgoing, passionate leaders who love connecting, teaching, and interacting with individuals and the community. As a Market Manager, you are the driving force behind providing a dynamic, memorable experience in the branch. You will have the unique role of coaching your Branch Ambassador team to create amazing interactions, cultivating an inclusive culture centered on delivering an exceptional experience for every customer, every time. In this role, your leadership style is defined by your ability to include, empower, and inspire your team. You are more than just a manager for the Branch Ambassador team; you will be a trusted mentor, strategist, and guide for their individual development and overall team performance. We are succeeding because our customers are succeeding, and you will be at the forefront of facilitating legendary experiences within this reimagined banking environment. This isn't just a management jobit's leadership with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus entirely on investing in your team's growth and elevating the guest experience. We provide an inclusive environment where we invest heavily in your leadership journey, ensuring you have the tools to empower your people, inspire your community, and show up highly effective across your market every single day. We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes youwithin Capital One or into the wider worldyou leave your market stronger than when you started. • Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance, • Paid Time Off, • Education Assistance, • Matching 401(k) contribution up to 7.5%, • Paid Parental Leave, • Mental Health support, • Back-up Child or Elder Care, • And much more!, • Cultivate "Every Customer, Every Time": You are obsessed with the guest experience. Because our branches are free from traditional sales goals and high-pressure tactics, you will coach your team to measure success by the depth and quality of human connection, ensuring every single interaction is impactful. You will also step in to handle complex customer escalations and engage with various partners to ensure a seamless, high-tier experience., • Lead through Behavioral Coaching: You lead through active presence, creating a supportive, high-energy environment where your leadership style is defined by your ability to include, empower, and inspire your team. Grounded in real-time observation and continuous behavioral feedback, you focus on how your team shows up for our guests rather than traditional numeric quotas. You will empower Ambassadors to think independently and take ownership, ensuring operations run smoothly even when you are visiting another location., • Bring the Capital One Brand to Life: You take pride in our brand and our physical spaces. You will coach your team to maintain a pristine environment and serve as an authentic advocate for Capital One's values. While you collaborate with business partners and internal teams to drive connection and care for the space, you ensure the collective vibe and customer experience are flawlessly aligned to our high standards across all points of contact., • Lead with an Owner's Mindset & Drive Continuous Improvement: You approach your marketmanaging an average of 13 brancheswith a franchise ownership attitude and a forward-thinking mindset that never settles for the status quo. You drive operational excellence, manage talent and resources effectively, listen to customer feedback with patience, and uncover insights to constantly iterate and elevate the spaceensuring your team meets customer-centric goals and that the local branch experience is always evolving., • Empower De-escalation & Resourceful Problem-Solving: No two days across a retail market look the same, and you build a team with the critical thinking skills to handle the unexpected. You will coach and empower Branch Ambassadors to be strong, independent problem solvers who can confidently navigate scenarios they may have never encountered beforewhether that's guiding a customer through a unique financial situation or smoothing out an unexpected operational wrinkle. Your focus is on building their problem-solving confidence, while remaining the ultimate safety net, ready to step in for leader interventions when highly complex situations arise., • Embrace Digital Innovation & Simplify the Complex: You are digitally savvy and forward-thinking. On the floor, you will coach your team on how to help guests easily navigate our mobile and online banking experiences. Behind the scenes, you bring a sense of curiosity to leveraging emerging technology like AI and GEMS to streamline processes, solve problems, and remove administrative burdensensuring your team's energy remains focused entirely where it matters most: on deeply human-centered activities., • Drive Purposeful Community Impact: You understand your local market and know how to bring people together. As the face of Capital One in the community, you will champion volunteerism and guide your team as they connect with local organizations, nonprofits, and charities. You will facilitate team participation in approved community initiatives, ensuring all local engagement aligns seamlessly with Capital One's established programs and strategic partnerships for maximum, professional impact., • High School Diploma, GED, or Equivalent Certification, • At least 2 years of Retail, Sales, or Banking Experience, • At least 1 year of People Management experience or 1 year of Supervisory experience, • Bachelor's Degree, • 4+ years of Customer, Retail, or Financial Services experience, • 2+ years of People Management experience Does this sound like the career move you've been looking for? Let's build the future of banking together! At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Astoria, NY: $112,100 - $126,000 for Market ManagerBayside, NY: $112,100 - $126,000 for Market ManagerFloral Park, NY: $112,100 - $126,000 for Market ManagerFlushing, NY: $112,100 - $126,000 for Market ManagerJackson Heights, NY: $112,100 - $126,000 for Market ManagerQueens Village, NY: $112,100 - $126,000 for Market ManagerRego Park, NY: $112,100 - $126,000 for Market ManagerSouth Richmond Hill, NY: $112,100 - $126,000 for Market ManagerSunnyside, NY: $112,100 - $126,000 for Market ManagerWhitestone, NY: $112,100 - $126,000 for Market Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants