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Job Description Key Responsibilities • Daily time entry accounting for at least 80% of hours clocked in., • Maintain and update technical documentation in IT Glue., • Assist and guide Jr. Engineers on troubleshooting steps; serve as an escalation point for service tickets., • Configure and manage Windows Server:, • File, print, and remote access services., • File permissions, event logs, backups/restores., • Administer enterprise email applications (Exchange/Office 365):, • Add/remove users and groups, configure permissions, aliases, and forwarding rules., • Install, configure, and troubleshoot:, • MS Office Suite applications., • Standard POP, SMTP & Exchange clients (including Outlook)., • Workstation hardware (video cards, NICs, sound cards, drives, PDAs)., • Network configuration & troubleshooting:, • TCP/IP, DNS, VLANs, routing, firewalling., • Routers, firewalls (SonicWALL, FortiGate), wireless technologies., • Switches, hubs, patch panels, and network node connectivity., • Support and troubleshoot Citrix & Windows RDP environments., • Perform data backup and recovery; maintain corporate antivirus and VPN connectivity., • Provide accurate time estimates for tasks and ensure complete resolution., • Strong ability to communicate technical concepts clearly to non-technical audiences., • Able to work independently while being a supportive team player., • Willingness to learn new technologies quickly through self-study and practice., • Detail-oriented and able to perform technically complex tasks accurately., • Capable of handling stressful situations professionally., • Proactively seeks assistance when needed without overburdening others., • Required:, • CompTIA A+ certification., • Valid driver’s license., • Minimum 2 years of IT experience (hardware, software, networking, security)., • Preferred:, • Network+, Security+, MS-900 or AZ-900, MCP, CCNA/CCDA/CCNP, Project+, Apple certifications., • 2+ years’ experience with VLANs, routing, firewall support, server hardware (CPU/RAID/SCSI), mobile messaging tech., • 5+ years’ experience in an MSP environment (for senior-level consideration)., • Experience with Citrix & Windows RDP environments.

Job Description JOB SUMMARY: CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. CFSB is seeking a Senior Tier 1 Support Specialist to be responsible for supporting the end users and executive leaders on hardware, software, and network-related problems, answering any questions, onboarding/offboarding of personnel and providing break-fix resolutions for all bank staff. The Senior Tier 1 Support Specialist will also assist with the mentoring and leadership of the Tier 1 team. The expectation is that the Tier 1 Support Specialists will troubleshoot beyond the PC, including troubleshooting servers, network devices, cloud systems and Apple computers. The successful Senior Tier 1 Support Specialist will be able to prioritize multiple requests, be organized, have strong communication skills, work with all levels of management, ensure that support tickets are resolved promptly, provide metrics for all things related to the Tier 1 Support team and participate in the routine after-hours support rotation. Responsibilities: The Senior Tier 1 Support Specialist will work closely with the other staff members under the IT Manager’s direction along with other members within the IT department on the following responsibilities including, but not limited to: • Be able to work in a fast-paced environment., • Ability to organize, prioritize, and meet established deadlines., • Ensure all requests are resolved promptly and with high-quality results., • Assist users over the phone, in-person, and remotely using multiple platforms., • Provide desk-side support for all levels of staff., • Administration of Active Directory, Azure, SharePoint, Zoom, Exchange, Office365, Computing endpoints, virtualization platforms, email filter, phone systems, mobile devices, and other IT-related software., • Understanding of virtual desktop environments and remote desktop technology., • Configure, deploy and relocate desktops, laptops, printers, and any other related devices., • Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, Android, and other standard hardware devices and software., • Collaborate with team members regarding resolutions to various users within the CFSB environment., • Troubleshoot problems ranging from server and application to network and PC issues., • Handle escalations from phone calls, emails, or monitored alerts., • Utilize experience and knowledge to assess issues and provide solutions for matters presented., • Assist with the triage of alerts and tickets to other technical teams., • Take ownership of tickets and customer interactions., • Document resolutions, update outdated procedures and assist with process improvements., • Engage in continued certification training to improve skillset., • Escalate issues to other teams where required to help with the remediation of user issues., • Report/lead critical incidents or problems that become too complex for self-resolution. • Correlate and provide necessary metrics of the performance of the Tier 1 team. • Occasional local travel to our Branch office located in Woodhaven, Queens. • Must be flexible to work various shifts, including holidays, weekends, and participate in the On-call rotation with the IT team as needed Knowledge, Skills, and Abilities: • Minimum 4 years’ experience in administering/supporting any of the following:, • LAN/WAN environments, • Experience with PSA and RMM Tools, • Network Operations Center, • Help desk or relevant IT Support role, • Microsoft Windows 10/11 • Apple OS-X and Apple management tools • Microsoft Windows Server 2012/2016/2019 and Active Directory, • Experience and proficiency in troubleshooting Office 365 Suite and Azure Intune, • Moderate to advance understanding of protocols such as DNS, DHCP, TCP/IP, Kerberos, SSL • Experience with scripting SDLC best practices, PowerShell/Python is a huge plus. • Knowledge of backup technologies, • Knowledge of security best practices and policies, • Ensure that all support requests are resolved within established service level agreements (SLAs), • Experience in the set-up, configuration, and use of computer hardware, software, and networks, • Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language, • Self-motivated and willing to learn, as well as continually find the solution, • Demonstrated written communication skills to create helpful support logs and documentation, • Have a positive attitude, empathy, and high energy, • Ability to take the initiative and adapt. Education, Training, and Experience: • Associate’s degree preferred. Relevant and significant industry experience may provide a substitute for the education requirement., • Minimum of 7+ years of experience in a technical support role, with experience in a Tier 1/2 support or Executive support role preferred., • The use of ticketing systems such as FreshService / FreshDesk; having experience with this system is a plus. Any certifications in the following is a huge plus: • Microsoft Certifications • Apple Certifications • Cisco Certified Network Associate (CCNA), • CompTIA Network + Security + Salary: $90,000 - $100,000 / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Role Name: Senior Engineer Location: / United States (Remote Work) JOB DESCRIPTION: Senior Engineer for Patching is responsible for managing and optimizing the patch management process using Tanium. This role involves ensuring the security, compliance, and efficiency of systems across the organization by implementing and maintaining effective patch management strategies. Key Responsibilities: • Manage and optimize the patch management process using Tanium., • Configure and manage Tanium to deploy patches, software updates, and configuration changes to endpoints, ensuring compliance with organizational security standards., • Ensure the security and compliance of systems by conducting regular patch assessments and remediation., • Develop and implement patch management policies and procedures to enhance the overall security posture., • Collaborate with IT, security, and other departments to ensure seamless integration and operation of patch management solutions., • Collaborate with the vulnerability management team to identify and prioritize patching efforts based on risk and business impact., • Support the deployment of patches, software updates, and configuration changes to endpoints using Tanium., • Troubleshoot and resolve patch management-related issues, including patch deployment, software update, and configuration management, • Provide technical leadership and guidance to junior engineers and support staff., • Monitor and report on the performance and compliance of systems, identifying and addressing any issues or gaps., • Stay up-to-date with industry trends and best practices in patch management and security. Qualifications: • Proven experience in patch management, with a strong background in Tanium., • Strong technical skills in system security, patch management, and compliance., • Strong technical expertise in Tanium, operating system administration (Windows, Linux, macOS), and patch management tools., • In-depth knowledge of patch management best practices, industry standards, and compliance requirements., • Experience in developing and implementing patch management policies and procedures., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams., • Relevant certifications, such as Tanium Certified Operator, Tanium Certified Analyst, CompTIA Security+ or similar, are a plus Skills: • Strong problem-solving and analytical abilities., • Ability to manage multiple tasks and priorities effectively., • Proficiency in using patch management tools and technologies., • Knowledge of industry trends and best practices in patch management and security. Work Environment: • This role may require occasional travel to different office locations.The Senior Engineer for Patching will work closely with various departments, including IT, security, and facilities management, to ensure the successful implementation and operation of patch management solutions.

Job DescriptionSalary: $60k-$65k Ready to Escape the IT Grind? Come Build Something Greater with My IT Crew. At My IT Crew, we believe every team member deserves a voice. Since 2016, weve been a leader in the Managed Service Provider (MSP) space by doing things differentlyempowering our people, embracing innovation, and delivering exceptional service. Our customer satisfaction rating? A consistent 97%. Our tech stack? Always evolvingbecause we dont just keep up, we stay ahead. Our culture? Transparent, collaborative, and driven by growth. If you're tired of being just another cog in the wheel, and want to be part of a team where your input matters and your development matters more, you mightve just found your new home. Position: Field Engineer Location: Varies (Onsite with Clients) Travel: Regular travel required, including air travel Department: Service Delivery Were growing and looking for a Field Engineer whos not only technically sound, but also thrives in building relationships, solving problems, and being the trusted face of My IT Crew onsite. What Youll Do: • Be the frontline representative of My IT Crewgreet and support clients with professionalism and warmth., • Travel to client sites to troubleshoot, resolve, and prevent technical issuesquickly and effectively., • Communicate clearly and regularly with clients, keeping them informed and confident in your support., • Collaborate with internal teams to continuously improve documentation and processes., • Identify trends and recurring problems to proactively reduce future disruptions., • Contribute to training and knowledge-sharing with your team to raise the bar for everyone. What You Bring: • 3+ years of Windows-based IT support experience, • One or more of the following certifications: • CompTIA Security+, • CompTIA Network+, • Microsoft Modern Desktop, • Microsoft 365 Administrator • Strong customer-facing communication and interpersonal skills, • Ability to work independently while thriving in a collaborative culture, • High attention to detail and a natural instinct for pattern recognition and root cause resolution, • A passion for learning, documenting, and helping your team grow Why Youll Love It Here: • Useful, living documentation at your fingertips, • A team that listensand learns from each other, • Weekly collaborative trainings, not boring lectures, • New tools, new tech, and no gatekeeping, • A company that rewards initiative and values growthboth personal and professional Sound like you? Lets talk. My IT Crew isnt just a place to workits a place to grow, contribute, and thrive. Come be part of a team thats redefining what IT support can be.

Job Description Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission aligned Systems Engineer with the Information Technology Department. The Systems Engineer will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. The Systems Engineer will be a key member of the Infrastructure team, reporting to the Assistant Director of Infrastructure, and will play a vital role in supporting both HCZ and Promise Academy's technology ecosystem. This position is responsible for implementing, maintaining, and optimizing our multi-platform environment that includes Microsoft, Apple, and Google technologies. The Systems Engineer will work collaboratively with both the Infrastructure and IT Support Services teams to ensure seamless operation of our systems. For more information, check out Want to Work at Harlem Children’s Zone? Here’s 7 Things You Need to Know. Requirements • Bachelor's degree in Computer Science, Information Technology, or related field preferred, • 5+ years of experience in systems engineering or systems administration roles, • Strong experience with cloud platforms including AWS, Azure, and Google Cloud, • Demonstrated experience supporting and managing Microsoft and Apple ecosystems in an enterprise environment, • Experience with identity management systems, particularly Entra ID and JAMF Connect Personal Qualities • Excellent problem-solving skills with a methodical and analytical approach, • Strong communication abilities, including the capacity to explain complex technical concepts to non-technical staff, • Ability to work both independently and collaboratively in a team environment, • Excellent time management skills and ability to prioritize multiple tasks, • Commitment to continuous learning and staying current with evolving technologies, • Advanced knowledge of Windows Server, Active Directory, and Microsoft 365 administration, • Strong understanding of macOS and Apple device management using JAMF, • Experience with Chromebook administration and Google Workspace, • Familiarity with networking concepts including TCP/IP, DNS, DHCP, and VPN technologies, • Knowledge of virtualization technologies (VMware), • Understanding of security best practices, including access control, encryption, and threat mitigation, • Scripting abilities in PowerShell, Bash, Python, or other automation languages, • Experience with backup and disaster recovery solutions and practices, • Be well-versed in migrations of applications, code, and data onto cloud platforms., • Design and implement solutions for streaming data ingestion and processing. Systems and Cloud Services • Design, implement, and maintain cloud infrastructure across AWS, Azure, and Google Cloud platforms, • Manage and support Entra ID (formerly Azure AD) authentication systems, group policies, and security configurations, • Configure, maintain, and administer JAMF Connect for Mac authentication, ensuring secure and seamless user experience, • Collaborate with the Systems Administrator to maintain and optimize JAMF, Autopilot, Intune, and Google for device management across Apple, Microsoft, and Chromebook environments, • Support and troubleshoot Microsoft 365 and Google Workspace email and collaboration services, • Implement and manage VMware virtualization technologies and server infrastructure, • Monitor system performance, capacity, and availability, and proactively address potential issues, • Collaborate with cross-functional teams, including data scientists, analysts, and business stakeholders, to understand data requirements and translate them into scalable data solutions, • Design and build data pipelines and ETL processes to extract, transform, and load data from various sources., • Develop and maintain data models and schemas within Snowflake/Redshift to support efficient querying and analysis., • Ensure data quality and integrity by implementing data validation and cleansing processes., • Design, build, and optimize data pipelines using Snowflake and cloud tools., • Implement ETL/ELT processes for data extraction and loading from various sources, including Qualtrics., • Monitor data pipeline performance and troubleshoot issues., • Create and maintain documentation., • Evaluate emerging data technologies., • Collaborate with the infrastructure team to implement and maintain security protocols, access controls, and data protection measures, • Ensure systems adhere to organizational security policies and industry best practices, • Assist in developing and implementing disaster recovery and business continuity plans, • Collaborate with the Cybersecurity Specialist to conduct regular security audits and vulnerability assessments, • Develop and implement automation solutions to streamline IT operations and reduce manual intervention, • Create and maintain system documentation, standard operating procedures, and technical guides, • Provide technical support for complex system issues that escalate from other IT teams, • Work collaboratively with the Assistant Director of Infrastructure and other IT team members to develop and implement technology solutions, • Assist in training technical staff on new systems and technologies, • Contribute to the evaluation and testing of new technologies that may benefit the organization, • Microsoft certifications, • JAMF Certified Administrator or JAMF Certified Tech, • AWS Certified Solutions Architect or equivalent Google Cloud certification Benefits As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth. Our exceptional full- time benefits include: • Highly competitive base salaries, • Paid time off, • Employee referral bonus, • Career advancement, • No-cost health insurance, • Life Insurance, • Short-and long-term disability, • Additional voluntary benefits, • Wellness discounts, • Commuter benefits, • Financial wellness perks

Job Description JOB DESCRIPTION JOB TITLE Systems Administrator REPORTS TO Director of Technology CODE STATUS ☒ Exempt ☐ Nonexempt DATE 10/14/2025 SUPERVISORY ☐ Yes ☒ No REVISION SUPERVISES N/A POSITION SUMMARY The Systems Administrator plays a critical role in supporting and maintaining the technological infrastructure of Bronx Charter School for Better Learning (BBL). This position is responsible for the implementation, maintenance, security, and performance of IT systems and networks across all school campuses. The Systems Administrator also provides high-level support to faculty, staff, and students, ensuring smooth day-to-day technology operations while contributing to long-term strategic IT planning. ESSENTIAL FUNCTIONS * Execute technology projects and initiatives under the direction of the Director of Technology. * Provide technical support and troubleshooting for software, hardware, and network-related issues across campuses. * Deploy, configure, and manage both physical and virtual server infrastructure and core systems. * Collaborate with the Director of Technology and team members to develop and scale the BBL IT infrastructure strategy. * Maintain and manage voice and data networks, ensuring reliable communication systems. * Create, update, and maintain detailed documentation of systems architecture, configurations, IT procedures, and policies. * Provide technical support for audio-visual systems at various sites, including setup, testing, and maintenance. * Install, maintain, and troubleshoot hardware and software for end users and backend systems. * Assist in evaluating and implementing new technologies that align with the school network’s goals. * Respond to and manage daily support requests. * Proactively communicate with school stakeholders to identify technology needs and propose process improvements. * Administer and support critical systems and applications including: DUO, PowerSchool, JAMF, Asset Panda, Office 365, Google Workspace (including Google Classroom) and Freshservice. REQUIRED QUALIFICATIONS * Bachelor's degree in Information Technology, Computer Science, or a related field from an accredited institution. * Minimum of three years of experience in a fast-paced IT environment, preferably in a multi-site or education setting. * Technical Proficiency in at least four of the following technical areas: * Switching, Routing, Firewalls, Load Balancing. * Wireless Networking (Autonomous, Lightweight, and/or Cloud-Managed Systems) * VolP and Video Conferencing Systems (e.g., Lightpath, Zoom, Webex, and Microsoft Teams) * Microsoft Server Technologies (Windows Server 2016/2019, Hyper-V, File/Print Services) * Microsoft Domain Services (AD DS, ADFS 3.0, DNS, DHCP, Azure AD Connect) * Group Policy and Desktop Imaging * Disaster Recovery and Resiliency Planning (clustering, backups, journaling) * Support of iOS, Android, and Windows devices * Student Information Systems (e.g., PowerSchool) OTHER FUNCTIONS Perform other related duties as assigned to support IT operations and school needs. CERTIFICATIONS Relevant industry certifications (e.g., Microsoft, Cisco, CompTIA, Google, Amazon Web Services) are strongly preferred. KEY SKILLS AND COMPETENCIES * Strong customer service orientation and the ability to support non-technical end users with patience and clarity. * Excellent diagnostic and problem-solving skills with a strong attention to detail. * Ability to manage multiple competing priorities and maintain productivity under pressure. * Comfortable performing hands-on technical work while supporting strategic planning. * Ability to work independently and collaboratively within a small, agile team. * Strong verbal and written communication skills, including the ability to document procedures and convey technical concepts clearly. * Adaptability and openness to change in a dynamic school environment. * Strong organizational skills and the ability to prioritize tasks effectively. * Demonstrated initiative and self-sufficiency, with a willingness to seek support when necessary. PHYSICAL DEMANDS/WORK ENVIRONMENT * Ability to work on-site across multiple school locations with the BBL network. * Must be able to lift and move equipment (up to 40 lbs), climb ladders, and maneuver in server closets and tight spaces when necessary. * Requires use of standard office and technical equipment (computers, AV systems, networking tools, diagnostic equipment). * Availability for occasional after-hours or weekend work during system maintenance, upgrades, or emergencies. TRANSPORTATION Must have a valid driver's license and vehicle, and/or access to reliable transportation. EQUAL EMPLOYMENT OPPORTUNITY BBL is an Equal Employment Opportunity Employer. We are committed to fostering a diverse, inclusive, and equitable workplace. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, military status, or any other legally protected category.

Job DescriptionSalary: ElPreventa Tcnico Senior es responsable de liderar el diseo, dimensionamiento y presentacin de soluciones tecnolgicas complejas, alineando las necesidades de los clientes con las capacidades tcnicas de la organizacin. Su funcin combina visin tcnica, habilidades comerciales y capacidad de comunicacin ejecutiva, apoyando a los equipos de ventas y delivery en la elaboracin de propuestas de alto impacto orientadas a transformacin digital, nube, modernizacin de aplicaciones y seguridad. Responsabilidades Principales 1. Consultora y Diseo de Soluciones • Levantar requerimientos tcnicos y funcionales con clientes y stakeholders., • Disear arquitecturas de referencia sobre Microsoft Azure y AWS, aplicando principios de cloud-native, DevOps, y microservicios., • Elaborar documentos de diseo tcnico, diagramas de arquitectura, y roadmaps de migracin o modernizacin., • Recomendar frameworks, lenguajes, patrones de diseo y metodologas de desarrollo acordes al contexto del cliente. 2. Apoyo a Ventas y Propuestas • Preparar presentaciones tcnicas, demos, y sesiones de discovery junto al equipo comercial., • Desarrollar propuestas tcnico-econmicas que detallen alcance, beneficios, riesgos, costos y SLA., • Participar en RFPs, RFIs y workshops con reas de tecnologa, seguridad y negocio del cliente., • Identificar oportunidades de cross-selling y up-selling de servicios cloud, desarrollo y soporte. 3. Buenas Prcticas y Gobierno Tcnico • Promover estndares de arquitectura segura, observabilidad, CI/CD y automatizacin., • Aplicar buenas prcticas de ingeniera de software (SOLID, Clean Architecture, IaC, API-first)., • Alinear las soluciones con las polticas de ciberseguridad, cumplimiento y privacidad (ISO 27001, GDPR, Ley 155-17, etc.)., • Participar en revisiones de cdigo, diseo y calidad tcnica durante fases de preventa o PoC. 4. Innovacin y Capacitacin • Mantenerse actualizado en tendencias de IA, automatizacin, contenedores, serverless, y seguridad cloud., • Contribuir con contenido tcnico interno: playbooks, whitepapers y kits de propuesta., • Mentorizar a ingenieros y consultores junior del rea comercial y tcnica. Requisitos del Cargo Formacin Acadmica: • Ingeniero en Sistemas, Ciencias de la Computacin, Electrnica o reas afines., • Deseable Maestra o especializacin en Arquitectura de Software, Cloud Computing o Ciberseguridad. Experiencia: • Mnimo 5 a 8 aos de experiencia en desarrollo y arquitectura de software., • Al menos 3 aos de experiencia comprobada en preventa tcnica o consultora de soluciones cloud., • Experiencia en presentaciones tcnicas y workshops con clientes empresariales. Conocimientos Tcnicos Avanzados: • Cloud Platforms: Microsoft Azure (App Services, AKS, Functions, DevOps, AD/Entra ID, Key Vault, Monitor) y AWS (ECS, Lambda, RDS, S3, IAM, CloudFormation)., • Ingeniera de Software: .NET, Node.js, Python, CI/CD, API Management, patrones de integracin., • Seguridad y Cumplimiento: Azure Security Center, Defender for Cloud, AWS Security Hub, MFA, IAM, RBAC, DLP, Compliance., • Office 365 / Microsoft 365: Integraciones con Azure AD, Exchange Online, SharePoint, Power Platform., • Metodologas giles: Scrum, Kanban, DevOps, SAFE, con dominio de herramientas como Azure DevOps, Jira o GitHub Enterprise., • Infraestructura como Cdigo: Terraform, ARM/Bicep, CloudFormation, Ansible., • Conocimientos Deseables: Arquitectura Zero Trust, FinOps, automatizacin con IA (OpenAI, Cognitive Services). Competencias Clave • Comunicacin efectiva con pblicos tcnicos y no tcnicos., • Orientacin a resultados y pensamiento analtico., • Alta capacidad de documentacin tcnica y storytelling comercial., • Liderazgo colaborativo y autogestin., • Capacidad para trabajar bajo presin en contextos de RFP o cierres comerciales. Certificaciones Valoradas • Microsoft Certified: Azure Solutions Architect Expert / Azure DevOps Expert., • AWS Certified Solutions Architect Professional o Associate., • Certified Scrum Master (CSM) o SAFe Agilist., • Microsoft 365 Certified: Security Administrator o Enterprise Administrator Expert., • ISO 27001 Lead Implementer / CompTIA Security+.

Job DescriptionSalary: up to $75,000 Location: On-site New York City, NY Eligibility: Applicants must currently reside in the New York City area. This is an on-site position, and only local candidates will be considered. We are seeking a highly skilled and motivated IT Systems Administrator to join our team. This on-site role is based in New York City, and only applicants currently residing in the NYC area will be considered. The IT Systems Administrator will be responsible for maintaining and supporting the organizations IT infrastructure, ensuring systems are running efficiently, securely, and with minimal downtime. The role involves troubleshooting issues, managing network and server configurations, supporting end users, and implementing system improvements. Key Responsibilities: • Server Management:Assist with installation, configuration, andmaintenance ofoperating systems, software, and hardware, including servers, storage, and network devices., • Network Support: Assist with the maintenanceof local area networks (LAN), wireless networks, and cloud systems, ensuring secure and reliable communication., • User Support:Provide technical support for internal users, resolving hardware, software, and network issues in a timely manner., • Documentation:Create and maintain detailed documentation for network configurations, system setups, and procedures for troubleshooting., • Collaboration:Work closely with other teams and departments to identify, troubleshoot, and resolve technical challenges., • Project Support:Participate in IT projects, system upgrades, and network expansions as needed. Collaborate closely with Managed Service Providers on technology projects, maintenance, and support., • Training & Development:Stay current with emerging technologies and best practices to enhance overall system performance and security. Qualifications: • 5 years minimum of proven experience as a Systems Administrator, Network Administrator, or similar role preferred, • Strong knowledgeof PChardware, operating systems (Linux, Windows Server, etc.), and network infrastructure., • Proficient in scripting and automation tools (e.g., PowerShell, Bash, Ansible) preferred, • Solid understanding of security protocols, firewalls, and VPNs preferred, • Strong problem-solving and analytical skills., • Excellent communication and interpersonal skills to effectively collaborate with various teams and end users., • Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Preferred Skills: • Experience with Azure, network engineering, monitoring tools, and performance tuning., • IT certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA) are a plus., • Knowledge of ITIL or other IT service management frameworks. Physical Requirements: • Ability to lift and move equipment (up to 50 pounds)., • Occasional on-call availability for after-hours support. Location Requirement: Please note: • This is a full-time, on-site position located in New York City., • Only applicants currently living in the New York City area are eligible for consideration., • Relocation assistance is not available for this role.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Senior IT Engineer to join our IT Engineering pod. This individual contributor role is responsible for building and securing the foundation of our internal IT infrastructure with a focus on identity architecture, endpoint management, systems integration and automations. You will own and improve critical platforms like Okta, Jamf, Intune and Google Workspace, driving automation, stability, and scalability across our IT environment. This is a high-impact, hands-on technical role ideal for someone who thrives in fast-paced startup environments and is passionate about security, operational efficiency and enabling rapid growth. This position is based in either our New York City or Nashville office, with an on-site presence required four days per week. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Redesign and maintain Charlie Health's identity architecture using Okta, Google Workspace and Microsoft Entra, • Manage and optimize endpoint management platforms (Jamf Pro and Intune) for macOS and Windows environments, • Implement and enforce secure device trust workflows, including support for certificate-based authentication, • Deploy and operationalize Jamf Connect across the organization, • Support phased rollout of Google Managed Chrome with Context-Aware Access for enterprise-wide DLP, • Drive systems automation and integrations using tools like Workato to reduce manual IT labor, • Serve as Tier 2/3 technical escalation for identity, endpoint, and integration-related issues, • Bachelor's degree required; engineering, computer science, or IT-related field preferred, • 10+ years of experience in IT systems engineering or infrastructure roles, • Hands-on experience with Okta, Google Workspace, Microsoft Entra ID / AD, Jamf Pro, and Intune, • Proven ability to design and manage secure, scalable identity and endpoint architectures, • Experience deploying and managing SSO, MFA, RBAC, and device trust workflows, • Strong troubleshooting, documentation, and cross-functional collaboration skills, • Must be authorized to work in the United States, • Must be able to work on-site four days per week in NYC or NashvilleNice to Have, • Experience with Workato or similar low-code automation platforms to drive operational efficiency, • Experience designing or maintaining SaaS integrations across HRIS, identity, and productivity platforms, • Background in high-growth startups or scaling IT in fast-paced environments, • Experience supporting teams in healthcare or other regulated industries (e.g., HIPAA), • Certifications such as: Okta Certified Administrator or Professional, Jamf Certified Admin or Expert, Google Workspace Admin or Collaboration Engineer, GCP Cloud Digital Leader or Associate Cloud Engineer, Microsoft 365 Certified or CompTIA Security+, Network+, • Familiarity with ITIL v4 or similar operational frameworksBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $115,000 and $130,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionThis is a full time / direct hire role. No agencies please. About the Position The Director of Information Security is a key leadership role in enabling and maintaining a stable, scalable, and secure ecosystem while ensuring that our business and customer data is protected and available. This position is responsible for leading and managing all functions within the Information Security Program that involves developing the strategic roadmap and overseeing the effective daily operations of the Security Program concerning Security Engineering, Operations, Governance, Risk, and Compliance. The Director of Information Security will drive the development and implementation of security controls, create security policies, manage vendor risks, raise cyber security awareness, monitor and respond to security incidents, and ensure data security, classification, and compliance are maintained. This position will also be responsible for the administration, implementation, and oversight of all IT Information Security and Data Protection strategies for the organization to ensure alignment with relevant laws, regulations, and industry standards. Job Responsibilities: • Develop and execute the strategic roadmap for the security program, including security engineering, operations, governance, risk, and compliance. Focusing on fostering a culture of accountability and customer service., • Establish, implement, and oversee a comprehensive program to ensure the integrity, confidentiality, and availability of data. This includes staying current on security trends and the threat landscape, as well as maintaining and enhancing existing cybersecurity tools., • Create high-quality documentation for the strategic security vision, including blueprints, standards, and frameworks that align with business goals., • Manage cybersecurity risks and ensure all security strategies aligned with relevant laws, regulations, and industry standards. This also involves overseeing cybersecurity compliance and leading security awareness and data privacy training programs., • Act as the primary escalation point for all security incidents, including those involving third parties. Lead the response and containment efforts for any breaches and ensure that the organization can effectively detect, protect, respond, and recover from threats., • Oversee information security projects, ensuring they are appropriately resourced and delivered on time, within scope, and on budget., • Responsible for managing vendor risks as part of the Information Security Program. Actively engage with vendors to understand their security roadmaps, technology directions, and investments aimed at enhancing security capabilities. Experience: • 10+ years of progressive IT experience with at least 7 years in cybersecurity and 3+ years of management experience is required., • Demonstrated expertise in implementing and defining IT control frameworks and security controls such as NIST CSF, CIS as well as OWASP., • Deep technical knowledge of modern hosting, computing, and data delivery platforms, with a strong emphasis on security, is a must., • Proven ability to manage vendor relationships and govern third-party risks, ensuring their security practices align with organizational needs., • Deep and hands-on expertise in Microsoft-based cloud security products and services is required, along with familiarity in other cloud environments like AWS., • Proficiency with Data Loss Prevention (DLP) tools, including network, endpoint, and cloud-based solutions, is required. You must also have strong knowledge of cryptographic services and experience with the development of risk reduction strategies through technical and non-technical controls., • Strong knowledge of EDR, MDR, vulnerability management, and penetration testing is essential. Experience with SIEM, IPS/IDS, and Threat Intelligence tools is required for monitoring and analysis. The ideal candidate must act as the primary escalation point for all security incidents, including those involving third parties, and lead the response and containment of any breaches., • The ability to plan for and execute recovery procedures following a security incident is essential., • A strong understanding of global data privacy regulations and guidelines, such as GDPR and CCPA, is critical., • The ideal candidate must be skilled in drafting security standards, reference architectures, policies, procedures, and implementation guidelines., • Demonstrated understanding of technological trends and developments in the areas of information security, risk management, compliance controls, and cybersecurity best practices., • Experience in managing department budgets and recruiting staff is required., • The ideal candidate must be able to dive deep with the team and provide hands-on guidance to ensure proper project delivery. Education & Certifications: • Bachelor’s degree in Engineering, Computer Science, or related field and/or related experience., • Professional security management certification such as CISSP, CISM, CISA, CompTIA Security +, or other similar credentials, preferred. Skills and Attributes: • The ability to articulate complex cybersecurity issues and recommendations to non-technical stakeholders is crucial. This is particularly important for gaining support and funding from leadership and for creating effective security awareness training programs., • The ability to develop a strategic vision and roadmap for the security program that aligns with overall business objectives. This goes beyond day-to-day technical tasks and requires forward-looking, high-level planning., • Experience with project management methodologies like Agile or Waterfall, as well as the ability to manage scope, timelines, and budgets., • The ability to collaborate effectively with different departments, including IT, legal, and operational teams, is critical for successful security implementation. The security leader must be seen as a partner, not a roadblock., • Attention to detail is vital for drafting security policies, analyzing logs, and identifying potential vulnerabilities., • The role requires excellent analytical skills to solve complex problems, especially during a security incident. The ability to perform root cause analysis (RCA) and develop effective remediation plans is a key skill., • Experience with Identity Management and Active Directory supporting SSO and MFA, OAuth and SAML based authentication, role-based access control, and identity federation such as Okta, EntraID, SailPoint, or similar platforms., • Working knowledge of EDR/MDR and Endpoint Management platforms such as CrowdStrike, Sophos, SentinelOne, Microsoft Defender, or similar services., • Experience with Vulnerability Management tools and ASV services such as Rapid 7, Qualys, Tenable or similar., • Strong understanding of network protocols, firewalls, VPN’s, IDS/IPS, and other common security technologies including Cisco, Meraki, Fortinet, Palo Alto, etc., • Working knowledge of Email Security platforms such as CheckPoint, Proofpoint, Microsoft 365, Mimecast, or similar., • Experience with GRC platforms to manage governance processes such as Drata, Vanta, OneTrust, or similar., • Knowledge and practical application of auditing various information security/risk management frameworks.

Job Description Job Description: IT Supervisor Job Type : Part Time Report To : IT Manager Schedule : Various Location: 47 Edison Pl, Newark, New Jersey, 07108 As the IT Supervisor at City Night-Life Entertainment Corp, you will lead the IT team in maintaining and optimizing all technology systems that support the club’s operations. You will oversee daily IT activities, ensure system security and reliability, and coordinate projects to improve the club’s technological infrastructure. Key Responsibilities: • Supervise and support the IT team, including IT Associates and other technical staff, • Oversee installation, maintenance, and troubleshooting of hardware, software, networks, and POS systems, • Ensure cybersecurity measures are implemented and maintained to protect club data and systems, • Coordinate IT projects such as system upgrades, new technology rollouts, and infrastructure improvements, • Monitor system performance and proactively address issues to minimize downtime, • Develop and enforce IT policies, procedures, and best practices, • Provide training and technical support to club staff on IT systems and equipment, • Manage relationships with external vendors and service providers, • Prepare reports on IT performance, incidents, and project status for management, • Proven experience in IT supervision or team leadership, preferably in hospitality, nightlife, or entertainment industries, • Strong technical knowledge of networks, hardware, software, POS systems, and cybersecurity, • Excellent problem-solving, organizational, and communication skills, • Ability to manage multiple priorities and work under pressure, • Experience with IT project management and vendor coordination, • Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified) are a plus, • Flexibility to work evenings, weekends, and holidays as required By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job DescriptionAbout Us:Versana is an industry-backed fintech on a mission to make the syndicated loan market better. By digitally capturing agent banks’ data on a real-time basis, Versana provides unprecedented transparency into loan-level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our platform, participants can rest assured they are accessing the loan market’s most credible source of deal information. About You:Versana is looking for a Security Engineer to join our InfoSec squad. You will play an essential role in safeguarding our organization's information systems and data from potential threats and vulnerabilities. You will work collaboratively with senior engineers and cross-functional teams to enhance our security posture using cutting-edge technologies.Key Responsibilities: • Identify and help remediate application security vulnerabilities, ensuring compliance with industry standards and best practices., • Integrate and maintain security tooling in CI/CD (SAST, SCA, DAST, container and secrets scanning) and collaborate with developers to tune signal vs noise., • Assist in the configuration and management of security tools (e.g. DLP, SIEM, CNAPP, Cloud Security Posture Management tools)., • Configure and tune security monitoring and alerting (log sources, detection rules, dashboards) to reduce false positives and improve actionable signal., • Participate in threat modeling and secure design reviews for new and existing applications., • Participate in incident response activities, including containment, eradication, and recovery efforts., • Work continuously with cross-functional teams (engineering, DevOps, product, QA) to embed security controls and guidance throughout the SDLC (“shift left”)., • Contribute to securing AI/ML/LLM related technologies (prompt injection defenses, output filtering, API key/secret protection, data minimization, monitoring for misuse)., • Automate repetitive security tasks and reporting where possible (scripts, pipeline jobs, policy-as-code)., • Support the implementation of security policies, procedures, and standards., • Stay up-to-date with the latest security trends, threats, and technology advancements.Must Haves:, • 1–3 years combined experience in software development and/or application or cloud security., • Ability to read and reason about code in at least one of: Python, Java, JavaScript/TypeScript, Go, or C#., • Understanding of Application Security principles and web application vulnerabilities such as OWASP Top 10, their risk and remediations., • Basic understanding of cloud computing principles and services (e.g., AWS, Azure, Google Cloud)., • Exposure to security tools such as firewalls, intrusion detection systems, and vulnerability scanners., • Strong communication and teamwork skills., • Detail-oriented with a proactive approach to identifying and mitigating security risks.Nice to Haves:, • CompTIA Security+, CompTIA CySa+, Certified Ethical Hacker (CEH), or similar certifications., • Infrastructure-as-Code knowledge such as Terraform.

Job Description 100% Remote. Our client has an opening for a Cybersecurity Engineer 3 (764117) This position is up to 5 months with the option of extension. The client is located in Richmond, VA. 5+ years in IT security or cloud security roles required. Required 5 Years 3+ years of hands-on experience securing Azure environments Required 3 Years Bachelor’s degree in Computer Science, Cybersecurity, or related field or equivalent work experience required. Required 5 Years Relevant certifications (MS Certified Cybersecurity Architect Expert, Azure Security Engineer Associate (SC-300), CompTIA Security+, CISSP, CISM Highly desired 5 Years Experience with Azure Security Services (Azure Defender, MS Sentinel, Azure Key Vault, Azure Policy and Blueprints, Azure Security Center) required. Required 5 Years Experience with Azure Active Directory (AAD), including conditional access, MFA, and identity protection required. Required 5 Years Extensive knowledge of PIM and RBAC required Required 5 Years Experience with NSGs, ASGs, VPN, ExpressRoute, and hybrid connectivity security required Required 5 Years Ability to implement and moitor compliance with regulatory standards such as NIST, ISO 27001, GDPR, etc. is required Required 5 Years Extensive knowledge of threat modeling and vulnerability management, SIEM/SOAR tuning and response workflows, and security alert triage and forensics Required 5 Years Ability to perform scripting and automation using PowerShell, Bicep, ARM templates, or Terraform Required 5 Years Ability to perform perform integration with CI/CD pipelines for secure deployments (GitHub Actions, Azure DevOps) Required 5 Years Ability to create and deliver security architecture reports and documentation Required 5 Years Experience in risk assessment and mitigation strategies Required 5 Years By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

Job Description GEM Technologies is a leading Managed Service Provider (MSP) headquartered in the heart of New York City. With a commitment to delivering exceptional IT solutions and services, we serve a diverse range of clients across various industries. Our team of skilled professionals is dedicated to providing top-notch technology solutions that empower businesses to thrive in today's dynamic and ever-evolving digital landscape. We actively monitor, maintain, and fortify clients' digital infrastructures, ensuring robust cybersecurity through continuous threat detection, prevention, and remediation efforts. We are seeking a talented and motivated System Engineer to join our dynamic team of IT experts. As a System Engineer at GEM Technologies, you will work closely with our clients to understand their unique technology needs and collaborate with our team to deliver tailored solutions that drive business success. You will be responsible for designing, implementing, and maintaining our Windows-based systems and infrastructure. You will work closely with our IT team to ensure the stability, security, and performance of our systems. Your work will be primarily done onsite at client locations throughout the NYC metro area. Key responsibilities will include: • Manage complex IT systems and infrastructure for our clients., • Collaborate with clients to assess their IT requirements and provide expert recommendations., • Implement and support server environments, network configurations, and virtualization technologies., • Troubleshoot and resolve technical issues related to systems, networks, and applications., • Perform regular system updates, maintenance tasks, and security patches., • Monitor system performance, identify areas for improvement, and optimize system efficiency., • Provide exceptional customer service by addressing client inquiries and concerns., • Document system configurations, processes, and procedures. Requirements • Bachelor's degree in computer science, Information Technology, or related field (or equivalent work experience)., • Proven experience as a System Engineer, Systems Administrator, or similar role., • Strong knowledge of Windows, • Proficiency in managing Windows server environments., • Strong knowledge of network protocols, firewall configurations, and security best practices., • Expertise in MDM solutions such as Intune., • Experience with virtualization technologies such as VMware or Hyper-V., • Familiarity with cloud platforms such as AWS, Azure, or Google Cloud is a plus., • Excellent problem-solving skills and a proactive approach to identifying and resolving issues., • Strong communication skills and the ability to work collaboratively within a team and with clients., • Relevant certifications (e.g., Microsoft, Cisco, CompTIA) are a plus. If you are passionate about technology, dedicated to delivering outstanding solutions, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the System Engineer position at GEM Technologies. Benefits • Salary range for this position is $52,000 to $80,000 per year., • Holiday pay, • Ample PTO, • Health Insurance, • Dental/Vision Plan

Job DescriptionJoin our experienced roster of consultants that support Hedge Funds and Family Offices. Arootah is a personal and professional development leader in the Investment and Financial Services industry. Our mission is to provide top business advisory services to our hedge fund client base. We focus our Business Consulting on the multi-faceted needs of Hedge Funds and Family Offices. Arootah was founded by Rich Bello, the Co-Founder and COO of the industry-leading $10 billion hedge fund, Blue Ridge Capital. Rich brings more than 30 years of experience, including leadership positions at Morgan Stanley, Tiger Management, and Ernst & Young. Visit us at for more information. WHO WE NEED: Arootah is searching for experienced Cybersecurity Analysts to consult to our highly prestigious client base. As a consultant, you will work with our Hedge Fund and Family Office clients to provide expert advice. Having previously served in this role, you have specific, hands-on experience implementing, maintaining, and operating a cybersecurity program for a leading Hedge Fund or Family Office. What You'll Do • Best practice reviews., • Developing realistic and effective action plans., • Breaking apart goals into actionable steps., • Advising on vendor selection and oversight., • Creating and implementing policies, procedures, and control measures., • Evaluating each client’s advancement toward goal actualization through key performance indicators (KPIs) and scoring matrices., • Special projects or other areas of need., • Implement and assist with the day-to-day operations of securing the firm’s various information systems by providing technical expertise in all areas of network, system, and application security., • Protect sensitive information by installing and configuring security software like firewalls and encryption programs., • Monitor network traffic and analyze records like authentication logs to identify and investigate anomalies to prevent and detect security incidents., • Lead the firm's vulnerability management program, conduct the annual cybersecurity assessments and penetration tests, and research and report on emerging threats, to help the firm take pre-emptive risk mitigation steps., • Implement organization-wide security best practices to protect the business against existing, new, and emerging security threats., • Test and analyze the organization’s business continuity and disaster recovery plan to ensure operations will continue in the event of a cyberattack or natural disaster., • Assesses new security technologies to determine potential value for the firm., • Execute and carry out firm incident response program to identify and prevent all potential breaches (internal or external), or misuse of data, that may occur., • Review, investigate, and respond to real-time alerts within the environment., • Generate real-time and historical reports for internal and external stakeholders regarding security and/or compliance violations. Qualifications, • A Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, Information Sciences, or a related field, with a strong academic record., • One or more of the following certifications: CEH, CISM, CompTIA Security+, CISSP, GSEC, GCIH, GNFA, GREM or other related SANS certifications., • 5+ years of specific experience as a Cybersecurity Analyst at a hedge fund or family office., • Working experience with one or more of the following technology vendors and products: Splunk Cloud, Rapid7 Nexpose Vulnerability Scanner, Sophos Antivirus, Varonis DatAlert, ForeScout CounterACT, or similar., • Thorough understanding of Microsoft’s enterprise technology platform, including Azure, Active Directory, SQL, Office365, and the Windows server and desktop operating systems., • In-depth knowledge of security event management, network security monitoring, investigating common types of attacks, network packet analysis, log collection and analysis, and reviewing security events., • Demonstrated experience implementing and/or enforcing security and compliance frameworks such as NIST, Cobit, and ISO., • Strong writing and presentation skills are requiredin order to communicate findings and recommendations, as well as the ability to articulate security-related concepts to a broad range of technical and non-technical staff.Job Status, • Contractor

Job Description Network/System Administrator Location: New York, NY Duration: Long Term Job Summary: We are looking for a knowledgeable and proactive Network/System Administrator to manage and maintain the organization's network infrastructure and server systems. The ideal candidate will have experience in managing Windows servers, Active Directory, and networking equipment to ensure reliable and secure IT operations. Key Responsibilities: Install, configure, and maintain Windows servers, Active Directory, DNS, DHCP, and file services. Administer and monitor network infrastructure including switches, routers, firewalls, and wireless access points. Ensure system and network security through regular updates, backups, and monitoring. Manage user access controls, group policies, and permissions via Active Directory. Troubleshoot and resolve network, server, and system-related issues. Assist in planning and implementing infrastructure upgrades and improvements. Maintain documentation related to network topology, system configurations, and procedures. Collaborate with other IT staff on projects and support escalated technical issues. Requirements: Proven experience as a network or systems administrator. Strong knowledge of Windows Server environments and Active Directory. Solid understanding of networking protocols and technologies (TCP/IP, VLANs, VPNs). Hands-on experience with Cisco or similar networking devices. Relevant certifications such as CCNA, CompTIA Network+, or Microsoft certifications are preferred. Strong analytical and troubleshooting skills.

Job Description You will be leveraging your security operations experience to analyze and respond to security notifications, events, and inquiries. You will be performing initial triage of potential security incidents through log and data analysis to determine whether or not activity is a substantiated or valid threat, assessing severity and potential impact, taking pre-approved remediation measures to contain a threat, and escalating findings to investigators for further review and analysis. You will use your knowledge of cyber threats and the results of your analysis to coordinate with partner teams to improve threat detection through tuning and creation of new use cases, to improve capabilities through enriching existing data and creation of new data feeds, and to improve triage accuracy, consistency and timeliness through automation. This role plays a critical part in threat detection and response, ultimately reducing the likelihood of security breaches and protecting sensitive company information. • Analyze and investigate activity on company devices that could represent a security threat, • Work cross-functionally with the Security teams to develop solutions for analyzing security events at scale and protecting Bask networks, systems, and data, • Interpret disparate data sources to report on trends and support investigative requests, • Collect requirements for enhancements to detection models and response systems, • Leverage existing systems and data to perform analyses and promote process improvements, • Provide actionable insights to help identify, prevent, detect, and respond to anomalous or potentially malicious user activity, • Collaborate effectively with teammates, lead projects, mentor others, and develop and champion quality operational standards across the team, • Provide expert technical guidance on threat detection and penetration testing methodologies., • Drive the organizational security vision by prioritizing and overseeing the execution of projects aligned with our security roadmap., • Collaborate cross-functionally with security engineering teams to enhance detection systems, implement countermeasures, and ensure comprehensive protection of Stripe's networks, systems, and data., • Develop, document, and implement strategies, playbooks, and capabilities to advance our threat detection and penetration testing functions., • Continuously improve security processes by integrating feedback from penetration tests and threat detection activities into our security architecture., • 5+ years experience in information technology or cyber security roles including security operations/incident response, • 2+ years experience analyzing large data sets to solve problems and/or manage projects related to security event triage and/or workplace investigations, • B.S. or M.S. in Cyber Security and Information Assurance, Data Analytics, Computer Science or related field, or equivalent experience, • Working knowledge of SQL, • Basic knowledge of scripting or programming in Javascript, Typescript, Python, Kali Linux, and other programming languages, • Proven experience with log querying and analysis (e.g. first or third party applications, system / data access, event logs), digital forensics, or incident response using one or more industry standard SIEM Platforms (Splunk, Sentinel, Chronicle, Elastic, etc.), • Proficiency using analytical methods to inform detection systems or guide strategic response, • Strong cross-functional collaboration and written/verbal communication skills, • Ability to think creatively and holistically about identifying and reducing risk in a complex environment, • Prior experience working with high volume data in a security operations environment, • Experience with data processing and analysis tools (e.g. Jupyter Notebooks, Databricks), • An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors, • Ability to leverage threat intelligence and/or hunting concepts in an enterprise environment, • Experience in one or more of the following areas: user and entity behavior analytics (UEBA), SOAR/security automation, security information event management (SIEM), data loss prevention (DLP), Information Security, or Data Privacy Fully Remote Position

Job DescriptionISSOEmployment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an Information Systems Security Officer (ISSO) with DIACAP and/or RMF experience who has deep expertise in security assessment documentation to support Dept. of Commerce systems and efforts to achieve their Authorization to Operate (ATO). This position is located at the client site in the Herbert Hoover building in Washington, DC. The scope of this position includes full life-cycle Assessment and Authorization (A&A) management through all 6 Steps of the RMF process in support of the Government ISSM.In this role, you’ll conduct security assessment, and information system security oversight activities in accordance with NIST 800.53 that support systems from the perspective RMF requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Review systems to identify potential security weaknesses and recommend improvements to amend vulnerabilities, implement changes, and document upgrades. - Maintain responsibility for managing cybersecurity risk from an organizational perspective. - Identify organizational risks, prioritize those risks, and maintain a risk registry for escalating and presenting those risks to senior leadership.- Provide security guidance and IS validation using the National Institute of Standards and Technology (NIST) RMF, DoC, and local security policies.- Providing configuration management (CM) recommendations for information system security software, hardware, and firmware and coordinating changes and modifications with the ISSM, Security Control Assessor (SCA), and Authorizing Official (AO).- Maintain vulnerability scanning tool compliance, such as HBSS or ACAS, and patch management, such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes.- Support security authorization activities, including transitioning from the legacy Information Assurance Certification and Accreditation Process (DIACAP) to compliance with the DoC RMF.- Provide subject matter expertise for cyber security and trusted system technology. - Apply advanced technical knowledge and analysis of specialized functional areas in task requirements to develop solutions to complex problems.- Research, write, review, disposition feedback, and finalize recommendations regarding cyber security policy, assessment and authorization assessments (A&As), security test and evaluation reports, and security engineering practices and processes. - Conduct research and write risk assessment reports to include risk thresholds, evaluation, and scoring.- Support analysis of the findings and provide expert technical guidance for mitigation strategies, including implementation advice on the cyber security risk findings, and other complex problems. Qualifications:- Bachelor’s Degree.- A minimum of five (5) years experience as an Information Assurance (IA) Analyst, ISSE, ISSO, or similar role in ATO package development, including generating security documentation for requirements, security control assessment, STIG and IAVA compliance, Standard Operating Procedures, test results, etc.- eMASS experience.- Professional security certification such as: CCNA Security, CySA+, GICSP, GSEC, CompTIA Security+ CE, SSCP, or higher.- Strong desktop publishing skills using Microsoft Word and Excel.- Experience with industry writing styles such as grammar, sentence form, and structure.- Ability to multi-task in a deadline-oriented environment. Ideally, you will also have:- CISSP, CASP, or a similar certificate is preferred.- Master's Degree in Cybersecurity or related field.- Strong initiative, detail orientation, organizational skills, and aptitude for analytical thinking.- Demonstrated ability to work well independently and as a part of a team.- Excellent work ethic and a high commitment to quality. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.Health, Dental, and VisionLife Insurance401kFlexible Spending Account (Health, Dependent Care, and Commuter)Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description POSITION DESCRIPTION The Critical Infrastructure Protection (CIP) Enforcement Analyst investigates, analyzes, and prepares dispositions for noncompliance of Critical Infrastructure Protection (CIP) NERC Reliability Standards. This person also provides technical expertise in cybersecurity and CIP issues and works with other ERO Enterprise staff, registered entities, and regulators to support a highly reliable and secure North American Bulk Power System. KEY RESPONSIBILITIES • Articulate the facts and circumstances, extent, and cause of each noncompliance and ensure the noncompliance disposition ties to the NERC Reliability Standard requirement., • Assess the risk of each noncompliance and ensure the disposition appropriately and thoroughly describes the risk., • Review mitigation and/or work with entity to develop mitigation for each noncompliance so that each noncompliance is corrected, and the mitigation prevents recurrence., • Verify mitigation is completed through a review and documentation of mitigation evidence., • Review and document the compliance history for each noncompliance., • Conduct peer reviews of noncompliance dispositions drafted by other staff., • Communicate with registered entities and the ERO Enterprise as necessary, to investigate CIP noncompliance and issues, and to assure appropriate and informed enforcement actions., • Triage incoming noncompliance to identify violation facts, preliminary risk assessment, and complexity of the noncompliance., • Develop risk criteria to evaluate the potential impact and likelihood of impact the noncompliance has on the BPS., • Ensure confidential information is identified, labeled, stored, and transferred in accordance with NPCC’s procedures for confidential information., • Ensure information and data placed into various portals, software, and databases are accurate and complete., • Participate in NPCC and ERO Enterprise meetings, workshops, task forces, committees, and forums, as assigned., • Assist in developing responses to oversight of NPCC., • Develop and/or amend policies and procedures., • Bachelor’s degree in Cybersecurity, Information Systems, Computer Engineering, or other relevant Bachelor’s degree., • 3 or more years’ experience associated with computer systems used in the electric utility industry; or 3 or more years of experience in securing computer systems, including both physical and electronic security; or 3 or more years of experience working within an electric utility Control Center or Regulatory IT role., • One or more of the following certifications preferred:, • CompTia Security+, • CompTia Network+, • CompTia CySa+, • Ability to effectively communicate technical concepts to non-experts verbally and in writing, • Excellent organizational skills and ability to prioritize and to manage multiple assignments concurrently., • Strong questioning attitude and attention to detail, • Strong analytical and problem-solving skills., • Strong interpersonal and conflict resolution skills., • Ability to mentor others, • Ability to learn and work in a variety of portals, software, and databases., • Proficient with Microsoft Office Suite or related software.

Job Description Job Summary Network Technician TEEMA CONTRACT TO PERMANENT In-Office Washington, IN, United States Position Overview We are seeking a motivated Junior Network Engineer to support the design, implementation, and maintenance of our enterprise network infrastructure. This role focuses on network security, connectivity, and ensuring HIPAA compliance while helping to maintain a highly available and resilient environment. Key Responsibilities * Network Security & Compliance * Assist in managing and updating ACL policies to prevent intrusions and mitigate DDoS attacks. * Ensure all network configurations meet HIPAA compliance requirements. * Implement network segmentation to improve security and redundancy. * Wireless & Infrastructure Management * Install, design, and implement wireless infrastructure for new locations and migrations. * Manage and optimize wireless performance, reduce latency, and improve network reliability. * Modify network architecture to enhance redundancy and achieve near-zero downtime. * Data Center Operations * Troubleshoot routing and server-related network issues within the data center. * Install and replace data center infrastructure as required to meet organizational needs. * Upgrade access layer infrastructure and install Cisco UCS Blades for VMware environment expansion. * Expand LAG groups on Cisco Nexus switches to increase chassis throughput and create VPC configurations for extended data center uptime. * Systems Support * Manage and resolve issues related to on-premises Microsoft Exchange 2016. Qualifications & Skills * Education & Experience: * Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience). * 1–3 years of experience working in a network engineering or IT support role. * Technical Skills: * Understanding of TCP/IP, routing, switching, VLANs, ACLs, and wireless technologies. * Experience with Cisco networking equipment (Nexus switches, UCS blades). * Familiarity with VMware environment basics and Microsoft Exchange administration. * Knowledge of HIPAA compliance requirements a plus. * Soft Skills: * Strong analytical and troubleshooting abilities. * Ability to work independently and collaboratively in a team environment. * Good documentation and communication skills. * Certifications (Preferred): * CompTIA Network+, CCNA, or similar entry-level networking certification.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Senior IT Engineer to join our IT Engineering pod. This individual contributor role is responsible for building and securing the foundation of our internal IT infrastructure with a focus on identity architecture, endpoint management, systems integration and automations. You will own and improve critical platforms like Okta, Jamf, Intune and Google Workspace, driving automation, stability, and scalability across our IT environment. This is a high-impact, hands-on technical role ideal for someone who thrives in fast-paced startup environments and is passionate about security, operational efficiency and enabling rapid growth. This position is based in either our New York City or Nashville office, with an on-site presence required four days per week. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Redesign and maintain Charlie Health's identity architecture using Okta, Google Workspace and Microsoft Entra, • Manage and optimize endpoint management platforms (Jamf Pro and Intune) for macOS and Windows environments, • Implement and enforce secure device trust workflows, including support for certificate-based authentication, • Deploy and operationalize Jamf Connect across the organization, • Support phased rollout of Google Managed Chrome with Context-Aware Access for enterprise-wide DLP, • Drive systems automation and integrations using tools like Workato to reduce manual IT labor, • Serve as Tier 2/3 technical escalation for identity, endpoint, and integration-related issues, • Bachelor's degree required; engineering, computer science, or IT-related field preferred, • 10+ years of experience in IT systems engineering or infrastructure roles, • Hands-on experience with Okta, Google Workspace, Microsoft Entra ID / AD, Jamf Pro, and Intune, • Proven ability to design and manage secure, scalable identity and endpoint architectures, • Experience deploying and managing SSO, MFA, RBAC, and device trust workflows, • Strong troubleshooting, documentation, and cross-functional collaboration skills, • Must be authorized to work in the United States, • Must be able to work on-site four days per week in NYC or NashvilleNice to Have, • Experience with Workato or similar low-code automation platforms to drive operational efficiency, • Experience designing or maintaining SaaS integrations across HRIS, identity, and productivity platforms, • Background in high-growth startups or scaling IT in fast-paced environments, • Experience supporting teams in healthcare or other regulated industries (e.g., HIPAA), • Certifications such as: Okta Certified Administrator or Professional, Jamf Certified Admin or Expert, Google Workspace Admin or Collaboration Engineer, GCP Cloud Digital Leader or Associate Cloud Engineer, Microsoft 365 Certified or CompTIA Security+, Network+, • Familiarity with ITIL v4 or similar operational frameworksBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $115,000 and $130,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Client is seekinga skilled and experienced Windows System Administrator to join our contract ITteam. The ideal candidate will have 57 years of hands-on experience managingWindows environments and a strong understanding of SQL databases. The selectedcandidate will be responsible for maintaining, securing, and optimizing ourWindows-based infrastructure and supporting SQL systems that are critical tobusiness operations. KeyResponsibilities: • Administer, maintain, and optimize Windows Server environments (2016/2019/2022)., • Manage Active Directory, Group Policy, DNS, DHCP, and Windows patching., • Monitor system performance and troubleshoot hardware, software, and network issues., • Implement, support and maintain backup/recovery solutions and disaster recovery plans., • Install, configure, and maintain SQL Server environments., • Write and optimize SQL queries and scripts for system automation and reporting., • Collaborate with development and application teams to ensure system compatibility and performance., • Collaborate with customers, ajacent technical teams and all level of management to address systems issues., • Maintain security best practices, including system hardening and vulnerability management., • Produce documentation for system configurations, procedures, and change controls. Qualifications: • 57 years of experience in Windows system administration in mid to large-scale environments., • Strong experience with Microsoft SQL Server (installation, maintenance, scripting, performance tuning)., • Proficiency in PowerShell scripting for automation., • High level of familiarity with virtualization technologies (VMware, Hyper-V and Nutanix)., • Understanding of network fundamentals (TCP/IP, firewalls, VPNs)., • Knowledge of ITIL practices and change management processes is a plus., • Excellent troubleshooting and analytical skills., • Strong communication and collaboration abilities., • Detail Oriented, • Customer Outcome Focused. PreferredCertifications: MicrosoftCertified: Windows Hybrid Server Administrator MicrosoftCertified: Administrator Associate CompTIA Security+or equivalent PreferredEducation: Masters Degree

Job Description The IT Application Manager is responsible for overseeing the design, implementation, and maintenance of the organization's IT infrastructure, systems, and applications. This role combines technical expertise, leadership, and a customer-focused approach to ensure the reliability, security, and scalability of IT services. The IT Application Manager will collaborate with cross-functional teams, lead IT projects, and provide technical guidance to resolve complex issues. Technical Support & Troubleshooting • Provide first-line support for hardware, software, and network issues via phone, email, or in-person., • Diagnose and resolve technical issues related to workstations, servers, and networking equipment to minimize downtime. Infrastructure & System Management • Lead the planning, design, and deployment of IT infrastructure, including servers, storage, network components, and cloud-based solutions., • Manage and monitor Active Directory, DNS, DHCP, Windows Shares, Antivirus, and backup systems. Collaboration & User Support • Act as a owner of Tier I Tier II Tier III support, providing expert technical support and guidance., • Conduct training sessions to enhance employees' technical skills and promote effective technology use., • Work closely with other IT team members and departments to implement IT projects and improve service delivery. Documentation & Process Improvement • Maintain detailed records of support requests, resolutions, and system configurations using the helpdesk system., • Create and maintain standard operating procedures and client-related documentation., • Proactively identify and implement innovative solutions to improve IT support services and operational efficiency. Application Management • Administer productivity and collaboration tools such as Teams, One drive, Adobe Suite, POS, ERP, • Troubleshoot application issues, serve as an escalation point, and manage support escalations with software vendors., • Implement security patches and maintain system configurations according to best practices. Strategic Leadership • Evaluate emerging technologies and trends to enhance the organization's IT capabilities. Education & Experience • Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred)., • Proven experience in IT support or a similar role. Technical Proficiency • Strong troubleshooting skills for Windows and Mac operating systems, hardware, and networking equipment., • Knowledge of networking concepts, including routers, switches, and security protocols., • Familiarity with tools like Intune, Azure Update Management, and third-party patching solutions. Communication & Customer Service • Excellent verbal and written communication skills to interact with users of varying technical expertise., • A customer-focused attitude with a commitment to delivering high-quality support and service. Preferred Qualifications • IT certifications (e.g., CompTIA A+, Network+, MCSE) are an advantage., • Competitive compensation packages, • Medical, Dental, Vision, FSA, • Retirement Savings Plan Match, • Summer Fridays, • Discounts and More!, • Annual Salary $130,000, • The offered salary for this position will vary based on role requirements determined by NYC Alliance, skill set and years of experience.

Job Description PRIMARY FUNCTION/PURPOSE: The Senior Systems Administrator is a key member of the IT department responsible for managing, securing, and optimizing the organization's network and systems infrastructure. This role directly reports to the IT Support Manager under the supervision of VP of IT, and combines advanced system administration expertise with high-level network administration responsibilities, ensuring that CRF’s technology environment remains secure, resilient, and scalable. The ideal candidate brings proven technical skills, experience supporting mission-driven organizations, and the ability to align IT operations with organizational goals. MINIMUM QUALIFICATIONS: • Maters Degree in Information Technology, or Bachelors Degree in Computer Science, or a related field (or equivalent experience), • 5+ years of progressive experience as a System Administrator or Network Administrator, with at least 2 years in a senior-level or lead role, • Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN), routing, and switching, • Proven experience with Windows Server administration, Active Directory, virtualization platforms, and enterprise backup solutions, • Hands-on experience with network security, firewalls, and compliance-driven IT environments, • Experience in non-profit or social services organizations strongly preferred, • Excellent analytical, troubleshooting, and documentation skills, • Effective communicator with the ability to explain technical concepts to non-technical audiences, • Relevant certifications (e.g., CCNA, CompTIA Network+, Microsoft Azure Administrator, VMware Certified Professional) preferred, • Demonstrated ability to work independently and collaboratively in a fast-paced, mission-driven environment, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions ESSENTIAL DUTIES AND RESPONSIBILITIES Network & Systems Administration • Design, implement, and maintain a robust and secure network infrastructure, including switches, routers, firewalls, VPNs, and wireless systems, • Proactively monitor network and server performance, identifying and resolving issues to maintain high availability and reliability, • Manage Windows Server environments, Active Directory, Group Policy, and related services, • Administer virtualization environments (VMware, Hyper-V) and cloud-based infrastructure (Azure, AWS) to ensure scalability and business continuity, • Implement and enforce network and system security policies, including firewalls, intrusion detection/prevention systems, and access controls, • Conduct regular vulnerability assessments and security audits, reporting findings and remediation plans to the VP of IT, • Lead the development and execution of backup, disaster recovery, and business continuity plans to safeguard mission-critical data and services, • Integrate enterprise applications, databases, and cloud services with core infrastructure, • Actively participate in IT projects, providing technical leadership, documentation, and implementation support, • Maintain up-to-date documentation for network configurations, system processes, and IT policies, • Serve as a tier-3 escalation point for complex network and system issues, • Provide training and guidance to IT staff, helping to build internal capabilities and improve support processes, • Partner with program directors and department heads to understand business requirements and align technology solutions, • Travel regularly across NYC program sites to support IT operations and deploy equipment, • Participate in vendor management, procurement, and technology evaluation processes, • Ability to lift and transport IT equipment (desktops, laptops, monitors, printers) as required, • Must be comfortable with on-site support, including occasional evenings/weekends during critical upgrades or incidents EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Responsibilities • Assist in the deployment, configuration, and maintenance of Exabeam SIEM solutions to monitor and analyze security events in both IT and OT environments., • Monitor Exabeam alerts and logs to identify potential security threats, anomalies, and operational issues across IT and OT infrastructure., • Triage and investigate security incidents escalated by Level 1 analysts, providing initial analysis and support to determine the nature and severity of the incidents., • Collaborate with IT and OT teams to gather additional context and telemetry data for incident investigation and response., • Escalate complex or high-priority security incidents to Level 3 resources for further analysis and resolution., • Assist in the customization and tuning of Exabeam rules, alerts, and dashboards to improve detection accuracy and reduce false positives., • Participate in regular assessments and audits of Exabeam configurations and policies to ensure compliance with security standards and best practices., • Document incident response procedures, findings, and recommendations for the continuous improvement of IT and OT security operations. Requirements • Bachelor’s degree in computer science, Information Technology, Cybersecurity, or related field, or equivalent work experience., • 2-5 years of prior relevant experience working with Exabeam SIEM platform, or an overall 5 to 10 years of experience., • Basic understanding of IT and OT systems, networks, and protocols., • Strong analytical skills with the ability to analyze and interpret security event data., • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment., • Eagerness to learn and develop skills in cybersecurity and IT/OT security operations., • Relevant certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP) are desirable but not mandatory., • Ability to work in a fast-paced environment and adapt to changing priorities and requirements.

Position Summary: Chubb’s Global End User Services (EUS) organization is focused on building and driving a world class service-oriented culture and experience for all users globally. The WORKPLACE TECHNOLOGY LEAD will be responsible for the support of business capital investments related to technology service delivery and operations. This position partners with Chubb’s internal technology teams to ensure industry leading support of the project or portfolio of projects. A large part of the position’s day to day duties will be to work closely and cross-functionally with multiple disciplines to solve technical issues and provide solutions. A fundamental part of the role will be to ensure that end user issues are, where possible, anticipated and resolved before they happen. Evaluate and educate the employees on IT practices that improve their working efficiency while at Chubb. Primary Job Responsibilities: • Manage the service delivery and implementation support of Technology Infrastructure (including IT, AV, Telephony & Print) and technology related services present within our offices. The ideal candidate will use their knowledge and skills to diagnose issues and design, plan, or implement a company aligned resolution in a timely and appropriate manner., • Serve as the regional point of contact regarding technology related escalations for the End User Services, and Network team. This will include responding to escalations, coordinating internal/external resources, and follow-up through to incident resolution., • Manage a team of technology support vendors to ensure best-in-class support and service, including ensuring compliance of KPI’s, SLAs and other performance measures., • Manage, troubleshoot, and respond to support requests as/when required., • Accountable for Technology related Operational Costs (OPEX), employee NPS, and the management and administration of technical services and assets/service acceptance for each building within in the territory., • Responsible for managing territory related technology break-fix activities and ensuring resolution in agreed SLAs., • Work with vendors to conduct Planned Preventative Maintenance Activities to proactively identify and resolve technology issues., • Manage and engage third party vendors for operational projects and approved installations/decommissions., • Coordinate and partner with Chubb’s Service Desk, NOC and Network Engineering teams for troubleshooting and resolution of LAN, WAN, and WLAN network issues., • Coordinate and partner with leadership on continuous improvement – Use existing, emerging, and innovative technologies to enhance the End User Experience and improve/streamline technology services processes., • Proactively ensure that issues with in-building technology are anticipated and resolved before they happen. These can be mitigated by identifying trends in ticket data, user experience surveys, and identifying chronic or recurring technology related issues. Partner with other internal teams and follow through to resolution and direct internal escalations as required., • Support mission-critical infrastructure for Chubb locations and partner directly with internal and external teams for expedited resolution., • A Bachelor’s degree in a relevant technical field or an Associate’s degree and 6+ years of technical experience preferred (support, field work, CCNA, etc.) with a demonstrable understanding of Networking., • Prior experience (2+ years) managing engineers/technicians in a support capacity., • Ability to use discretion and judgment in evaluating problems and creating solutions to resolve technical related issues., • Ability to build positive relationships with our employees by utilizing your specialized capabilities to ensure a positive outcome including fostering teamwork and collaboration within your direct team and internal/external stakeholders., • Demonstrate excellent customer service skills including empathy, diplomacy, and problem ownership., • Ability to effectively communicate technical information, both verbal and written, to a wide range of end-users, including staff with a non-technical background., • Alongside good technical skills, the ideal candidate will be a proactive self-starter with the ability to work autonomously as well as collaboratively., • Advanced knowledge of the operation of Microsoft and Apple based business applications and operating systems., • Familiarity with networking principles, architecture and basic support, i.e. Cable testing, ping tests, traceroutes, and operating system specific network configuration. Preferred Qualifications • IT Management certifications (a plus): ITIL, ITSM, • Technical certifications (a plus): CompTIA A+, Network+, CCNA, CCNP, Microsoft/Mac certifications or equivalent. Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Design, implement, and maintain enterprise storage solutions, including storage area networks (SAN), network-attached storage (NAS). CompTIA Storage+, Pure Storage, EMC Proven Professional, NetApp Certified Storage Associate) are a plus. Configure, deploy, and maintain storage infrastructure compone

Configuring, deploying, maintaining, troubleshooting, and supporting computer workstations, laptops, printers, mobile devices, phones and other computer and equipment. MCDST, MCSA, CompTia A+, Security+, HDI-CSR / HDI TSP, ITIL Foundation, Associate's Degree in Computer Science, Computer Information

Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Familiarity with remote desktop tools and support software. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus.

No h1's. Contract employment. Looking for Greencards or US Citizens only position is remote but must be able to make it for a face to face interview. Looking for clients who can make it to NYC office when requested. Job Overview The Service Desk Technician is the first-level contact for end-users needing support across the Americas. This role requires a friendly, outgoing personality with excellent customer service skills and a proactive approach to resolving end-user issues. Patience and a calm, can-do attitude are equally important as technical troubleshooting skills. Your primary responsibility will be managing the Americas support queue with timely and effective resolution of user requests. You will be the face of IT support for our users, ensuring their technology needs are met efficiently while maintaining high service standards. Responsibilities • Providing first-level desktop and laptop support, documenting all work, and maintaining accurate time logs in Freshservice, • Managing the Americas support queue with timely response and resolution of user requests, • Provisioning and deprovisioning company laptops while maintaining accurate inventory records in our asset management system, • Troubleshooting hardware, operating system, and application issues through multiple support channels (on-site, phone, remote, and ticket-based), • Escalating complex issues to senior IT staff with detailed documentation and initial troubleshooting steps completed, • Supporting new hire technology setup and terminated employee equipment collection processes, • Maintaining organized inventory tracking using spreadsheets and asset management systems, • Update, categorize, comment, and escalate tickets within Freshservice as needed, • Troubleshooting basic to intermediate issues including:, • Software installation and configuration problems, • Password resets and account access issues, • Email setup and troubleshooting, • Basic network connectivity problems, • Collaborate with the IT team to achieve the highest level of efficiency and uphold IT standards, • Work with Apple and Dell support to set up repair requests, • An Associate degree in Information Technology, Computer Science, or a related field, or relevant experience in these areas, • 2-4 years of hands-on experience in IT support, help desk, or desktop support roles, • A customer service-oriented professional with strong interpersonal skills, • Self-motivated with good collaboration and communication abilities, • Experience supporting end-users on both Mac and PC platforms in a business environment, • Basic troubleshooting experience with network connectivity and standard office printers, • Experience working with vendor support (Dell, Apple) for hardware issues and repair coordination, • Strong written and verbal communication skills with attention to detail in English, • Preferred experience with: macOS, Windows 10/11, Okta, basic Jamf management, Microsoft Office Suite, Cisco equipment, Google Meet, and development tools, • Excellent customer service and interpersonal skills, • Commitment to continuous learning and staying up-to-date with technology, • Strong problem-solving skills and ability to work independently, • Experience with ticketing systems and asset management platforms

Certifications: One or more of the following certifications are preferred (GCFA, GCIA, GCIH, GNFA, GREM, OSCP, OSEP, OSED, OSWE, OSDA, OSCE3, CompTIA Security+, CCNA CyberOps, or CEH). As a Lead Cyber Security Engineer, you will ensure the security of Relativity's network and infrastructure. Build a

Job Description Quest International is looking to add a full-time Field Service Technician II (Hospital Pharmacy Robotics), currently residing in New York, to fulfill our customers’ needs across NY/NJ. Job Summary This role performs preventive maintenance and corrective repairs on advanced robotic compounding systems in hospital pharmacies, ensuring optimal device performance, patient safety, and workflow efficiency. You will inspect, service, and troubleshoot mechanical, electrical, and software components per manufacturer and regulatory specifications, collaborate closely with clinical staff to plan and execute work, and maintain thorough documentation while adhering to strict sterile compounding and safety standards. Key Responsibilities • Install, maintain, and repair robotic pharmacy compounding systems and related peripherals, • Execute preventive maintenance, calibrations, and functional/verification tests, • Diagnose mechanical, electrical, and software faults; perform corrective repairs, • Support integrations with hospital information systems and IV workflow tools, • Utilize gravimetric, barcode, and camera-based verification workflows, • Coordinate with clinical staff; occasional after-hours/on-call support, • Document work orders, parts usage, and service reports in digital systems, • Provide remote phone support and escalate complex issues when needed, • Travel across NY/NJ and manage schedules, routes, and site access requirements Required Skills and Experience • Bilingual English/Spanish (spoken and written), • Background in biomedical engineering or related technical field, • Hands-on experience installing, maintaining, and troubleshooting automated/robotic electromechanical systems, • Knowledge of sterile compounding practices (USP 797/800) and hazardous drug safety, • Familiarity with HIS/EMR integrations and clinical workflows, • Proficiency with diagnostics for pharmacy automation (sensors, actuators, drives) and verification technologies (gravimetric, barcode, camera), • Physically able to lift up to 50 lbs, bend, climb, and stand for extended periods, • Strong communication, customer service, and documentation skills Basic Computer Skills • Microsoft Word and Excel for service documentation and reports, • Comfortable with digital work-order, parts tracking, and ticketing tools, • Able to follow procedures in specialized service software Bonus / Preferred • CBET or CPhT certification; USP 797/800 training, • Experience with Omnicell, ARxIUM RIVA, APOTECA, BD/Pyxis, or similar pharmacy automation platforms, • Exposure to machine vision or verification cameras in regulated environments, • Cleanroom experience and familiarity with HL7/EHR integrations, • CompTIA A+ or related technical certifications Additional Details • Extensive regional travel; must use personal vehicle and be able to rent cars; valid driver’s license required, • Occasional after-hours and on-call work to meet clinical schedules, • Field-based role in hospital pharmacy settings with strict compliance and safety expectations

Job Description CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. CoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry's fastest and most flexible infrastructure. CoreWeave builds cloud solutions for compute intensive use cases — VFX and rendering, machine learning and AI, batch processing, and Pixel Streaming — that are up to 35 times faster and 80% less expensive than the large, generalized public clouds. Learn more at . About the role: CoreWeave is looking for an Integrated Security Program Manager to manage system design, bid evaluation, construction administration, and system commissioning for concurrent projects across multiple regions, supporting security programs & designs for CoreWeave's office and data center locations. You'll evaluate products and vendors, and test new technologies to find the right solutions for CoreWeave and our customers. This role reports directly to the Integrated Security Design Team Lead. Who you are: • Professional certification (e.g. PSP, CPP, etc.), • Manufacturer certifications from major Physical Security providers, such as Genetec, Axis, HID, Suprema, • Axis Certified Professional, • Experience using Bluebeam, AutoCAD and/or Revit, • Network administration experience with certifications such as CompTia Network+, • Experience with IT network topologies and basic routing/switching, • Experience with basic Cyber Security principles (e.g. Comptia Security+, Comptia Network+, Cisco Certified Network Associate), • Ability to manage competing priorities in a fast-paced environment and meet deadlines per project scope, • Demonstrated ability to present complex, technical information to both technical and non-technical audiences, • Excellent technical writing, presentation, and documentation skills, • Ability to work with minimal supervision, attention to detail, and follow-through, • Willingness to learn new technologies/toolsets as an ongoing part of the role At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionDescription:IT Field Services Technician / ServiceNow CSM AnalystNew York, NY About the Position: We are looking for a motivated Field Services and Performance Analyst to join our New York City team. This role focuses on managing and enhancing the ongoing integrations and providing support to the department's Dashboards. This role will support omnichannel improvements and capabilities for our ServiceNow Live Agent. Additionally, the resource will work on customer channels via the website, social media, and any interactions via the CSM Platform. This role will support IT Asset Management (ITAM) and Performance Analytics (PA), as well as part-time setting aesthetics. This position offers excellent growth opportunities for Techs looking to advance their career and expertise in a specific field while gaining hands-on experience across multiple IT areas. Schedule: Monday through Friday, 9:00 am - 5:30 pm (on site), Saturdays / Sundays (remote, on call as needed) Your Role: PaaS and Infra Administration: • Maintain Items, Catalogs, and Knowledge, and continually improve services and incident analytics for our Service Desk., • Will maintain client dashboards [Clinical Data and IT], providing real-time analytics [PBI to ServiceNow., • Maintenance and continuous improvement of Mobile UI Agent and Now Applications, and in addition to building a New Customer NOW application., • Learn and dive deep into the ServiceDesk operation numbers, to be able to report to the company and perform quick workarounds during high-impact incidents and drive faster resolution to reduce the business impact., • Will Update Current Company Status – Business Operations Statuses – to Report Plan Changes, Outages and Unplanned Changes., • Demonstrate and provide – Hourly Updates to provide status to Ongoing Problems, Incidents, and workarounds, demonstrating Progress eliminating re-incidence., • Will assist with maintenance of Customer Platform Databases and Tables, to improve success rates for our case management – summarization AI platform., • Will work with Design and IT, HR, Finance to improve customer service portals, and knowledge bases., • Join Workshops with Platform techs and help to organize and maintain focus for automating various forms of notifications and communication workflows., • Will be managing a comprehensive asset lifecycle from procurement to disposal, including asset control and depreciation – Status, State, ., • Understand how to create Models and Products, as well to and Manage Purchase Orders., • Automate SN web and agent applications, and coordinate asset tracking transitions based on event triggers., • Support field services operations, including workstation deployment and maintenance., • Overview and assist with hardware installation, cable management, and desk minimalist setup., • Record and maintain asset compliance and optimize software licensing automation., • Help with the support of Microsoft Intune device management operations and integrations with ServiceNow., • Collaborate with Network teams during incidents. Assist Cisco network engineers when necessary to physically access the hardware. Help with monitoring, reporting major incidents, guaranteeing that problems are escalated accordingly, and providing analytical insights into incident impact., • Coordinate video conferencing setups and system support for the ongoing meeting rooms, ensuring minimal cables and hardware look, in addition to keeping them running smoothly., • Help and eager to learn and support CAs and PKI, SCEP deployment processes., • Some experience with ServiceNow (administration, configuration, or business analytics), • Eager to Learn ServiceNow and Microsoft Intune integrations., • ITIL Frameworks are our most recommended knowledge -required, • Knowledge of PKI, certificate authorities, and SCEP protocols, • Hardware and Software Asset Lifecycle, • Strong analytical and problem-solving skills., • Excellent communication and documentation abilities, • ServiceNow/ ITIL certification, • Experience with Microsoft Intune and Cisco platforms, • ITAM experience and software asset management knowledge, • Basic networking knowledge (cabling, access points), • CompTIA A+ or equivalent technical certification The base rate of pay for this position is $55,000 - $65,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: • Comprehensive benefit package, • Paid Time Off (which increases after 1 year with Mountainside), • Paid holidays including a Multicultural Holiday, • 401(k) with employer matching Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.Requirements:

Job DescriptionSalary: $65k-$75k Ready to Escape the IT Grind? Come Build Something Greater withMy IT Crew. AtMy IT Crew, we believe every team member deserves a voice. Since 2016,wevebeen a leader in the Managed Service Provider(MSP) space by doing thingsdifferentlyempoweringour people, embracing innovation, and delivering exceptional service. Our customer satisfaction rating? A consistent 97%. Our tech stack? Always evolvingbecause wedontjust keepup,we stay ahead. Our culture? Transparent, collaborative, and driven by growth. Ifyou'retired of being just another cog in thewheel, andwant to be part of a team where your input matters and your development matters more, youmightvejust found your new home. Position: On Site Tech Engineer Location: Monroe, NY Department: Service Delivery Weregrowing and looking for a On Site Tech Engineerwhosnot only technically sound, but also thrives in building relationships, solving problems, and being the trusted face of My IT Crew onsite. WhatYoullDo: • Serve as the primary technical resource, stationed directly at the clients location., • Provide day-to-day IT support, troubleshooting, and issue resolution for hardware, software, and network systems., • Collaborate with the clients staff to understand and address their technical needs in real time., • Perform installations, upgrades, and maintenance of IT systems as required., • Escalate complex technical issues to the internal support team when needed., • Ensure client satisfaction by delivering timely, professional, and efficient support., • Document support activities, solutions, and client feedback., • Act as a liaison between the client and the company, ensuring smooth communication and service delivery. What You Bring: • 3+ years of Windows-based IT support experience, • One or more of the following certifications: • CompTIA Security+, • CompTIA Network+, • Microsoft Modern Desktop, • Microsoft 365 Administrator • Proven experience in IT support, systems administration, or a similar technical role., • Strong troubleshooting skills across hardware, software, and networking., • Excellent communication and interpersonal skills to work effectively with clients onsite., • Ability to manage time and prioritize tasks in a dynamic environment., • Familiarity with ticketing systems, documentation practices, and IT service management tools., • A proactive, problem-solving mindset with attention to detail., • Flexibility to adapt to client needs and handle both routine and urgent issues. WhyYoullLove It Here: • Useful, living documentation at your fingertips, • A team that listensand learns from each other, • Weekly collaborative trainings, not boring lectures, • New tools, new tech, and no gatekeeping, • A company that rewards initiative and values growthboth personal and professional Soundlikeyou? Letstalk. My IT Crewisntjust a place to workitsa place to grow, contribute, and thrive.Come bepart of a teamthatsredefining what IT support can be.

Job DescriptionSalary: $85k-$95k Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. • Our clients love us and oursatisfaction surveys show it at a consistent 97%, • We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support, • No more asking everyone for help, it's right at your fingertips.Having documentation that's actually useful? That's us!, • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for a Support Engineer to assist with our Professional Services team. Job Responsibilities: • Tech who delivers top-level customer support and enjoys helping people, • Work on tickets from the board sorting by priority, • Provide a great customer experience, • Manage expectations by communicating with the client all relevant information, • Respond to incidents in a timely manner, • Resolve incidents efficiently, • Help with information relevant to creating documentation, • Detect patterns that indicate wider and bigger issues Skill Requirements: • This is an mid-level position with onsite (at client locations) as needed., • We require at least 3 years of Windows-based IT support experience, • One of the following certifications:, • CompTIA Security+, • CompTIA Network+, • Microsoft Modern Desktop, • Microsoft 365 Administrator, • Excellent communication skills, • Assist and help the MAC Team to grow their knowledge - continuously updating documentation for the clients while working on tickets, • Keen attention to detail, the memory of patterns, and interest in problem-solving, • Consistently demonstrate the My IT Crew Core Values and meet standard metrics

Job Description Overview We are seeking a versatile Field Services Technician who combines Tier 1/2 IT support skills with strong hands-on experience in structured cabling and onsite technology installations. This role involves a mix of technical troubleshooting, physical installation work, and customer-facing service across New York City and the greater NYC metropolitan area. Key Responsibilities • Perform cable runs (Cat6, coax, snake cable) including punch-downs, keystone terminations, patch panels, toning, and labeling., • Terminate and test Cat6 cabling; fiber termination experience is a strong plus., • Install, configure, and troubleshoot network equipment including switches, routers, firewalls, and wireless access points., • Handle onsite hardware tasks such as device setup, office reconfigurations, and equipment relocations., • Mount and install office and AV equipment (TVs, cameras, speakers, etc.)., • Provide support for copier/printer installation and troubleshooting., • Deliver desktop and end-user support including hardware issues, printer/copier setup, and basic Microsoft 365 troubleshooting., • 2+ years of experience in a Managed Service Provider (MSP) or field services role., • Proven ability in structured cabling installation, termination, and troubleshooting., • Familiarity with network equipment installation and configuration., • Strong troubleshooting skills for desktop hardware, networking, and peripherals., • Basic Microsoft 365 administration ability (account setup, password resets, Outlook issues)., • Excellent communication skills with a customer-first mindset., • Ability to work independently, follow instructions, and maintain high attention to detail., • Physically capable of lifting 50+ pounds, working on ladders, and performing manual installation work., • Ability to travel throughout New York City and the greater NYC metropolitan area for onsite assignments., • Fiber termination experience., • Relevant certifications (CompTIA A+, Network+, BICSI, OSHA)., • Competitive salary and benefits package., • Opportunities for professional growth and development, including 100% training and certification reimbursement.Company DescriptionAt Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.At Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.

Job DescriptionAbout Us: OptionMetrics, headquartered in New York, NY. is a dynamic and innovative technology company, a trusted provider of financial information and research derived from the option markets. We are at the forefront of developing solutions that empower businesses. Our commitment to excellence, coupled with a collaborative, forward-thinking culture, has made us the preferred choice for top-tier talent. Our data and analytics models are utilized by over 350 investment banks, hedge funds, asset management firms, and academic institutions globally, solidifying our position as a leader in the industry.OptionMetrics is seeking an IT Support Analyst will oversee a diverse portfolio of IT systems and assets, ensuring optimal performance and reliability across the organization. The successful candidate will manage the full lifecycle of IT infrastructure—from routine upgrades and timely fixes to proactive maintenance strategies that keep our technology ahead of the curve. Armed with a deep knowledge of computer hardware, software, and network maintenance, the ideal candidate will stay current with industry trends to troubleshoot and resolve technical issues swiftly, while anticipating future needs and implementing scalable solutions. Moreover, the IT Support Analyst will serve as a trusted resource, delivering expert support and guidance to employees to swiftly resolve critical issues. Their proactive approach will help minimize downtime and enhance overall productivity. This position requires working on-site at our NYC location in a hybrid capacity. Objectives:- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.- Handle business-critical IT tasks and system improvements.- Enable faster and smarter business processes and employee productivity.- Research and evaluate emerging technologies, hardware, and software.- Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft Office365, and Zoom. Responsibilities: 1. User Support & TroubleshootingProvide Tier 1/Tier 2 support for desktops, laptops, mobile devices, and SaaS applications. Troubleshoot hardware/software issues and escalate when necessary. 2. Identity & Access ManagementAdminister Azure Active Directory (accounts, groups, MFA, conditional access).Manage join/leave processes (onboarding, off boarding, access rights). 3. Endpoint & Device ManagementConfigure and enforce policies via Microsoft Intune (MDM/MAM).Create and maintain standard desktop images for consistent deployments. Track hardware inventory, software usage, and license compliance. 4. SecurityEnsure timely patching and update deployments across all devices. Manage endpoint security including antivirus/anti-malware tools. 5. Networking & Collaboration ToolsManage Wi-Fi access points, SSIDs, and connectivity troubleshooting. Set up and maintain conference room AV systems (displays, cameras, microphones, Zoom/Teams integration).Provide live support for meetings and video conferences to ensure smooth execution. 6. Operations & ProcessMaintain asset lifecycle documentation (procurement → assignment → retirement). Write and update IT knowledge base and self-service guides. Required Skills & Qualifications:3–5 years in IT support or desktop engineering.Strong knowledge of Azure AD and Microsoft Intune.Experience with desktop imaging, policy management, and patch compliance.Proficiency in hardware/software inventory management and license tracking.Hands-on knowledge of Wi-Fi network management (APs, controllers, SSIDs, security).Experience with conference room technology (AV setups, video conferencing platforms).Strong with Windows 10/11, macOS, and business SaaS platforms (Office 365, Slack, Zoom, Teams).Excellent troubleshooting and communication skills. Preferred skills and qualifications:- Bachelor’s degree (or equivalent) in computer science.- Certification is a plus: CompTIA, Google, CCNA, ITIL.OptionMetrics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, OptionMetrics will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination . If you need a reasonable accommodation for any part of the employment process, please contact us by email and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. BronxWorks is hiring one (1) Help Desk Specialist for the IT Program. RESPONSIBILITIES • Provide first-level technical support to end users via phone, Zoho Desk ticketing system, email, or in-person., • Troubleshoot and resolve hardware and software issues for desktops. laptops, printers, and other IT peripherals., • Install, configure, and maintain operating systems and software applications., • Collaborate with IT team members to escalate complex issues and ensure timely resolution., • Assist in the implementation and maintenance of IT infrastructure and systems., • Create and maintain documentation for IT processes, procedures, and troubleshooting guides through SharePoint and the Zoho Desk ticketing system Knowledge Base., • Conduct user training sessions on IT tools and best practices., • Stay current with technological trends and developments to provide proactive support and recommendations., • Manage and support Microsoft online tools such as Intune, Office 365, and SharePoint., • Bachelor’s degree in Information Technology, Computer Science, or related field required, • Industry certifications such as CompTIA A+ and Network + required, • 1-2 years of experience in a help desk or technical support role required, • Strong oral and written communication, time management and organizational skills, • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 50 pounds., • Ability to stand, walk, or sit for long periods., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Travel is necessary., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INDMID

Job DescriptionSalary: Competitive Job Title: Level 2 Help Desk Technician (Hybrid) Location: Stamford, CT (Hybrid Remote & Onsite) Job Type: Full-Time About Us: We are a fast-paced and client-focused Managed Service Provider (MSP) based in Stamford, CT. We support a wide range of businesses with their IT needs, providing exceptional service, reliable solutions, and a security-first mindset. As we continue to grow, were looking for a skilled and motivated Level 2 Help Desk Technician to join our team. Position Summary: As a Level 2 Help Desk Technician, you will be responsible for providing both remote and onsite support to our clients in the Stamford, CT area. Youll act as an escalation point for Level 1 issues and handle more complex technical problems related to networks, systems, and software. This hybrid role is ideal for someone who is technically adept, eager to grow, and passionate about cybersecurity and customer service. Key Responsibilities: Provide Level 2 support for desktops, laptops, printers, mobile devices, and networking issues Manage and troubleshoot Microsoft Office 365 environments (including Exchange, Teams, SharePoint) Support and maintain Active Directory, DNS, and Group Policy Perform onsite visits to client locations as needed for installations, troubleshooting, and project work Document work thoroughly in ticketing and knowledge base systems Escalate unresolved issues to higher-level engineers when appropriate Maintain a strong focus on cybersecurity best practices across all client environments Stay up to date with new technologies and participate in ongoing training and certifications Qualifications: 2+ years of experience in a help desk or technical support role, preferably with an MSP Proficient in Microsoft Office 365 administration and support Strong knowledge of Active Directory and DNS Familiarity with remote monitoring and management (RMM) tools and ticketing systems Excellent communication and customer service skills Self-motivated, detail-oriented, and able to manage multiple priorities Must have a valid driver's license, reliable transportation, and be located within commuting distance of Stamford, CT Strong understanding of cybersecurity principles and a commitment to securing client environments Preferred: Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Certified, etc. Experience supporting Windows servers, firewalls, and backup solutions Why Join Us? Be part of a close-knit team that values your input and growth Exposure to a broad range of technologies and industries A hybrid work environment with flexibility and autonomy Ongoing professional development and training Competitive compensation and benefits remote work

Job DescriptionJob Title: Technology Support Specialist / Helpdesk Analyst Location: New York City, NY Duration: 12+ Months Contract Role Summary: The Technology Support Specialists role is to provide computer and software-based technical support, systems analysis and administration, and information services in a multi-vendor/multi-solution environment. This role is responsible for supporting all client Offices around the globe. Duties include break/fix requests, network infrastructure, information security, procurement, vendor management, VOIP, AV technology and special projects to improve the efficiency of IIE Team Members. Essential Functions Job Duties: Setup, configure, and maintain PC hardware, software, and peripherals (phones, printers, etc.) in a multi-vendor (PC/Mac/Chrome) environment. Assist engineers with providing third level support, troubleshooting network and enterprise related issues. Research and recommend changes, upgrades, and advancements in technologies that support the Helpdesk and business goals. Develop, prepare, test and deploy workstation OS level images. Support and perform workstation and computer moves when required. Assist with ensuring the security of the corporate environment by managing and monitoring access control and anti-virus across different software and hardware packages. Ensure all support requests are well documented in the IT ticketing system, from the creation of the ticket to the successful resolution. Update, maintain and improve upon the IT knowledge base within the ticketing system. Maintain a daily log of work performed and submit reports and other paperwork as required. Assist with the creation and maintenance of processes and procedures for supporting cloud-based applications and platforms such as Office 365, Okta, Box, 8x8, etc. Coordinates all aspects of daily AV operations and service delivery including scheduling and maintaining operational readiness of the AV equipment. Provide level 2 support for Audio/Visual platforms. Interact professionally with clients exhibiting strong customer service skills. Track assets and inventory that has been distributed to end-users and ensure proper levels of inventory are available. Perform IT Procurement duties to include purchases, PO/Invoice, Vouchers, etc. This involves working directly with vendors, monitoring the status of open purchase orders, and resolving issues regarding PO to invoice discrepancies, returns, and quality issues with vendors. Knowledge, skills and abilities here: CompTIA and/or Microsoft certification required, such as A+, Network+, MCP, etc. Extensive experience with PC support, systems administration, inventory management, service desk and a variety of other software platforms Demonstrated experience with AD, O365, Wi-Fi, VoIP, networking fundamentals, video conferencing fundamentals, A/V (sound), and printing Minimum 5 years experience with multi-vendor (PC/Mac/Chrome) PC hardware, peripherals and mobile devices configuration/deployment/support Strong customer service, analytical, and problem-solving skills with the ability to multi-task Best Regards, Lokesh Vanjarapu Sr. Technical Recruiter | 732-515-7098 LinkedIn: linkedin.com/in/lokesh-vanjarapu-6b4649188

Job DescriptionSalary: 97,000 to $132,000 About PactFi Private asset markets (PE, Private Credit, VC, Real Estate) have 10x to 9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. However, digital infrastructure has not kept pace, with most of the market operating predominantly in error-prone, internal-only software solutions. PactFi provides secure, end-to-end, operational infrastructure for managing complex private credit transactions. Our web-based application brings together all parties involved in such a transaction to more efficiently allocate capital, complete KYC, share documents, manage funds flow, and more. The platform is secured to a bank-grade standard, and we have received our SOC 2 Type 2 attestation. PactFi was developed in close partnership with two of the industry's largest players, both of whom represent the top 3 players in the private credit space by both size (AUM) and deal activity. Role Overview We are looking for an IT Support Engineerto join our growing team. This person will work closely with our DevSecOps team to manage company IT infrastructure, user provisioning, network systems, and compliance readiness. This is an excellent opportunity for someone who is eager to grow their technical skills, work across multiple systems (Mac, Windows, Linux), and contribute directly to the security and operational excellence of a fast-growing fintech. Responsibilities • IT, • Provide IT support for company employees and maintain/troubleshoot company assets., • Support onboarding and offboarding processes including setting up user accounts, provisioning machines, and deactivating access for departing employees., • Manage and maintain employee devices (macOS and Windows 11) and software configurations., • Oversee machine lifecycle: track inventory, trade out and repurpose devices, and manage equipment resale lists., • Office, • Administer Microsoft 365, Entra ID (Azure AD), Intune, SAML integrations, and Office suite management., • Manage vendor and employee accounts across SaaS platforms., • Maintain and segment office network infrastructure (Ubiquiti or similar), including VLANs, firewalls, and network segregation., • Coordinate with ISP vendors to ensure reliable office connectivity., • Compliance, • Support SOC 2 Type 2 and ISO 27001 compliance initiatives including gathering evidence around IT systems, device management, and security controls., • Assist in the rollout of endpoint protection, MDM policies, and VPN configurations (OpenVPN or similar)., • Contribute to documentation of IT policies and standard operating procedures., • Track tasks and issues via Jira. Requirements • Strong understanding of macOS and Windows 11 administration., • Working knowledge of networking concepts (VLANs, subnets, firewalls, OSI model)., • Familiarity with Microsoft administration tools (Intune, Entra, SAML, Office)., • Experience with VPN configuration and remote access solutions., • Detail-oriented and organized able to track inventory and follow compliance processes., • Strong communication, teamwork, and troubleshooting skills., • Willingness to learn and grow into automation, scripting, and systems management. Nice-to-Haves • Linux experience preferred, • Basic scripting skills in Bash or Python., • Exposure to Ansible automation., • Experience using Jira for IT or project tracking., • Interest or prior exposure to SOC 2 Type 2 / ISO 27001 frameworks., • Bachelors degree in Computer Science or Information Technology., • CompTIA A+ certification. What We Offer • Competitive salary + equity., • Healthcare coverage., • Tremendous growth opportunities and autonomy to take ownership of key IT processes.

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job DescriptionSalary: $50,000-$60,000 Location: Brooklyn, NY (Onsite Only) Department: Hardware & Inventory Reports To: Hardware & Inventory Team Lead Job Type: Full-Time (9am-6pm) Position Summary At My IT Crew (MY IT CREW), we dont just fix things, we make sure our partners are always up and running. As an Onsite Hardware Technician, youll play a critical role in ensuring the reliability, performance, and accuracy of the hardware that powers our clients businesses. From desktops and laptops to kiosks, switches, and other endpoints, youll diagnose, repair, and maintain it all while keeping inventory processes sharp and organized. This full-time onsite role in Brooklyn is ideal for someone who loves hands-on work, thrives in fast-paced environments, and takes pride in keeping systems and stockrooms equally efficient. Key Responsibilities Hardware Troubleshooting & Repair • Diagnose and repair a variety of hardware systems including desktops, laptops, kiosks, and networking equipment., • Install, upgrade, and replace hardware components., • Follow established procedures for receiving, labeling, storing, shipping, and tracking hardware assets., • Maintain accurate inventory logs and participate in regular audits., • Provide hardware and basic application support in coordination with the Service Desk., • Work cross-functionally with procurement, logistics, and service teams to ensure timely deployment and recovery of hardware., • Adapt to shifting priorities based on departmental workload and urgent business needs., • Maintain workspace and equipment areas in a clean, organized, and secure manner. Required Experience & Skills Hard Skills • Proven experience with hands-on hardware troubleshooting and repair., • Strong understanding of PC components, operating systems (Windows/Linux), and networking basics., • Familiarity with switches, routers, and network protocols (TCP/IP)., • Asset/inventory tracking systems and hardware lifecycle management., • Detail-oriented and highly organized., • Calm under pressure, dependable, and adaptable., • Polite, professional, and effective communicator., • Self-starter who thrives with minimal supervision., • Strong critical thinking and common-sense problem-solving. Preferred Qualifications • Associates or Bachelors degree in Computer Engineering, Information Technology, or equivalent experience., • CompTIA A+ or similar certification., • Experience supporting kiosks or other specialized endpoint hardware., • Basic knowledge of server hardware and peripherals. Performance Metrics (KPIs) • Hardware issue resolution time (diagnosis to completion), • Inventory accuracy and audit results, • SLA compliance for shipping/receiving and RMA turnaround, • Number of successfully completed hardware deployments or recoveries, • Internal and end-user satisfaction scores (CSAT) Culture Fit & Philosophy At My IT Crew, we're builders, fixers, and partners. We believe every piece of tech matters, from the servers in the rack to the keyboard at a front desk. As a Hardware Engineer/Technician, youre not just maintaining devices youre helping our partners stay productive and connected. If youre hands-on, reliable, and serious about quality, we want you on our team.

Job DescriptionRole - IT Help Desk Location - Brooklyn, New York Full Time Pay rate - $55k - $60k + Benefits Bilingual - Fluent in English and Mandarin - "Proficiency in Mandarin is preferred as the successful candidate will be required to communicate with business partners in China. Job Description: • An Associate degree in Information Technology, Computer Science, or a related field is required. A Bachelor's degree is preferred., • Proven experience in providing IT support and troubleshooting in a professional environment., • Professional certifications (such as CompTIA A+, Microsoft Certified Professional, etc.) are a plus., • Familiarity with common hardware components, printers, and peripherals., • Knowledge of operating systems (Windows, iOS, Android), productivity applications (Microsoft Office), and popular software applications. IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at . Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility Powered by JazzHR klYOGY2ZXx

Job DescriptionLead/Senior Service Desk Technician *US Citizens or GC holders *On-site daily in Jersey City, NJ The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities • Advanced Technical Support, • Troubleshoot and resolve complex hardware, software, and network-related issues., • Serve as an escalation point for junior Service Desk Analysts, providing expert guidance and problem-solving., • Actively contribute to maintaining and improving technical documentation, procedures, and knowledge base articles., • Customer Service Excellence, • Demonstrate a high level of professionalism and empathy when engaging with end users., • Ensure communication about issue status and resolutions is timely, clear, and customer-focused., • Provide feedback to the team on best practices for handling difficult or complex customer situations., • Reporting & Documentation, • Track and analyze service desk metrics (e.g., response times, resolution rates) to identify trends and opportunities for improvement., • Assist in preparing regular reports on team performance and technical issues for management review., • Maintain documentation on complex resolutions or system changes to facilitate knowledge transfer., • Continuous Learning & Development, • Stay updated on emerging technologies, tools, and best practices in IT support., • Team Lead or Supervisory Experience, • Demonstrated success in leading or mentoring teams, even if informally., • Experience in scheduling, delegating tasks, and ensuring quality control for a service desk or technical support function., • ITIL or Similar Framework Knowledge, • Familiarity with incident, problem, and change management processes., • ITIL Foundation certification (or higher) is a strong plus., • Technical Certifications, • Industry certifications such as CompTIA A+, Network+, Microsoft (MCSA/MCSE), Cisco (CCNA), or similar credentials., • Proven track record of advanced troubleshooting in diverse environments (Windows, macOS, cloud platforms, etc.)., • ServiceNow or Other Ticketing Systems, • Hands-on experience configuring and troubleshooting popular ITSM (IT Service Management) platforms., • Ability to generate reports, dashboards, and manage automation within ticketing systems., • Strong Communication & Soft Skills, • Proven ability to communicate complex technical concepts to both technical and non-technical audiences., • Adept at conflict resolution, active listening, and building rapport with users and team members., • Project Involvement, • Involvement in process improvement or technology rollout projects., • Education: Associate or Bachelor’s degree in Information Technology or related field; or equivalent work experience., • Experience: 3+ years of hands-on Service Desk or Help Desk experience with a focus on advanced troubleshooting. Prior leadership/mentoring experience is highly desired., • Certifications: ITIL Foundation, CompTIA, Microsoft, or relevant vendor certifications are a plus., • Technical Proficiency: Experience with desktop, laptop, and mobile hardware; operating systems (Windows, macOS); office productivity suites; network fundamentals; active directory account management; and remote support tools., • Soft Skills: Excellent communication, organizational, and customer service skills. Strong ability to prioritize, multitask, and remain calm under pressure.

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job DescriptionOverview Company Overview: Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became the world's largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Our canine group, under Allied Universal® Enhanced Protection Services, is hiring a SmartTech Technology Specialist. The SmartTech Technology Specialist will handle technical and administrative tasks regarding SmartTech product maintenance. This individual will proactively analyze trends, upgrade software, and troubleshoot internal technical issues. This individual will also perform scheduled/unscheduled system maintenance. He/she will also resolve issues based on his/her extensive product and technology knowledge so that Enhanced Protection Services is able to continue to fulfill its contractual obligations and meet its time deadlines with clients. RESPONSIBILITIES: • Support Emergency Operation Center by screening test calls and other administrative tasks, • Handle incoming helpdesk phone calls and email, ensuring appropriate prioritization and escalation of tasks and courteous, timely, and effective resolution of support issues, • Engage in Level 1 Help Desk support for end users via account support, troubleshooting, and other technical support needs, • Utilize IT ticket system for engaging end user support, ensuring events are recorded succinctly and accurately, • Escalate technical support issues to next support tier, as written in support documentation(s), • Troubleshoot desktop and internal/production server technical issues using personal skills, knowledge base, vendor literature, and communication with other team members, • Troubleshoot/resolve network connectivity and performance issues, • Install and configure Windows client systems (including hardware, software, applications, communications, printers, and peripherals) in a networked environment, • Perform scheduled/unscheduled configuration changes, software and hardware upgrades, and other fixes to remote and/or local machines in order to maintain a safe and secure network to minimize O/S vulnerabilities and virus outbreaks, • Analyze trends and perform research, system monitoring, and test fixes to ensure effective problem resolution, • Provide constant professional and courteous email/phone communication and/or feedback to end-users to understand their requirements and setting the appropriate expectations for completion of tasks, • Perform post-resolution follow-ups to help requests to ensure end-user satisfaction, • Create and maintain documentation for systems and procedures related to primary job responsibilities, including maintaining incident, setup/configuration, and knowledge databases, • Maintain and train others in compliance with company technical standards, • Receive purchased items and RMA defective items, • Perform hardware and software asset tracking, • Lift/transport moderately heavy objects (computers, monitors, etc.), • Perform other related duties as assigned or requested, • High school diploma or equivalent, • Minimum of one (1) year of professional desktop support experience in an Information Technology environment, • Minimum of one (1) year of professional end-user computer phone support, • Strong technical aptitude Windows servers and software, • Thorough understanding of hardware and software configurations, • Exceptional customer service, organization, communication, and interpersonal skills, • Exceptional analytic and problem-solving skills with attention to detail, • Strong technical aptitude of Microsoft Office Suite and other common office applications, • Solid knowledge of various computer and networking components, • Familiarity with local and wide-area networking concepts, • Ability to work collaboratively in a team environment, • Ability to work unsupervised and to multitask, handle frequent interruptions, and prioritize work, • Ability to study existing products, new products, and technologies to advance level of knowledge, • Excellent written and documentation abilities, • Ability to absorb and retain information quickly, • CompTIA A+, SQL knowledge, • Medical, dental, vision, basic life, AD&D, and disability insurance, • 401(k) plan, subject to eligibility requirements, • Paid time off offered at an accrual rate of 4.923 hours bi-weekly, • Eight paid holidays, • Employee Assistance Program If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1451731