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Harmony Suites in Secaucus, NJ is hiring a Front Desk Agent to join our friendly and professional team! We are looking for a responsible, well-groomed, customer-focused individual with good communication skills to assist with front desk operations. Responsibilities: - Greet and assist guests in a warm and professional manner - Greet and assist guests in a warm and professional manner - Handle check-in and check-out processes efficiently - Manage phone calls, reservations, and guest inquiries - Provide information about hotel services and local attractions - Ensure the front desk and lobby areas remain clean and organized Requirements : - Basic computer knowledge - Flexible to work morning, evening, and weekend shifts - Good communication and interpersonal skills - Well-groomed appearance is mandatory - Dress Code: Black blazer, black pants, white shirt, black or blue tie, and black shoes.

The Cannabis Philosophy is a manufacturer of a full line of products. We are seeking a dedicated and organized Assistant to join our team. The ideal candidate will possess strong customer service skills, be proficient in office management tasks, and have an upbeat and positive personality. This role involves supporting daily operations, managing front desk responsibilities, and ensuring smooth communication within the office. The Administrative Assistant will play a key role in maintaining an efficient work environment and providing exceptional service to clients and staff. Responsibilities Utilize computer literacy to create documents, spreadsheets, and presentations as required. Assist in maintaining inventory of office supplies and ordering when necessary. Greet visitors and manage front desk operations with professionalism and courtesy. Handle incoming calls, emails, and correspondence with excellent phone etiquette. Maintain organized filing systems and assist with clerical duties as needed. Support office management tasks including scheduling appointments, managing calendars, and coordinating meetings. Provide support to staff when applicable, enhancing communication across diverse populations. Collaborate with team members to ensure efficient workflow and address any administrative needs. Requirements Proficient in computer applications including Quick Books, Microsoft Office Suite (Word, Excel, PowerPoint). Excellent organizational skills with attention to detail. Cannabis business experience is a plus. Proven experience in an administrative or clerical role is preferred. Strong customer service skills with the ability to interact positively with clients and colleagues. Experience in office management practices is a plus. Strong phone etiquette and communication skills are essential for this position. Join The Cannabis Philosophy where your contributions will be valued, and your professional growth supported! Job Type: Full-time Pay: $20.00 per hour Expected hours: 30 – 40 per week Schedule: 8 hour shift Work Location: In person

Maxus Group is a leader in delivering premier talent and technology solutions, providing world-class support anytime, anywhere. Our integrated service lines allow us to understand our clients' unique needs better, enhancing overall satisfaction across various disciplines. Summary We are seeking an IT Technician to join our dynamic team at Maxus Group. In this role, you will be responsible for providing top-notch technical support and ensuring the efficient operation of computer systems. Your contributions will be vital in maintaining our commitment to exceptional service delivery. Responsibilities Handle incoming issues and requests to the Service Desk (help desk) via ticketing system (JIRA), email, phone, and in-person. Handle incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Provide end users with timely updates regarding their issues and requests. Provide end user support for Microsoft applications such as PowerPoint Provide users with support for Panopto, which is a video recording and sharing platform. Support end users with ZOOM meetings and recordings Upload ZOOM recordings into Panopto Conduct regular system checks and updates to maintain optimal performance of IT infrastructure and equipment. Requirements Experience as an IT Technician or similar role in a technical support capacity Intermediate knowledge of computer hardware, software, and operating systems (Mac OS, Windows) Familiarity with help desk software and ticketing systems like Jira a plus (will Train) Excellent problem-solving skills with a customer-oriented approach An understanding of Panopto a plus but will train Basic understanding of operating and troubleshooting Crestron touch panels and controllers Familiar with ZOOM, creating and recording Meetings Ability to work effectively and efficiently in a team environment. Excellent communication skills (verbal and written) Must have excellent people skills Possess intermediate task management skills If you are passionate about technology and eager to make a difference in a supportive environment, we invite you to apply today to join the Maxus Group team! Job Type: Contract Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person

Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None

Our Company: We’re a friendly, tight-knit team specializing in wellness and beauty products. We take pride in delivering exceptional quality, professionally and with care. Position Requirements: Kitting and Packing of Orders Position Details: • Prepare and kit stock for orders. • Sending out orders. • Pick, pack, label, and stage items for shipment. • Ensure accuracy and quality in every package. • Maintain a clean, organized workspace. • Collaborate with teammates to meet daily targets. Location: Northern Bergen, NJ Schedule: Up to 10hrs/week Qualifications: • Quick and detail-oriented. •Reliable • Living near or within North Bergen. • Physically capable and able to lift stock occasionally. • Warehouse experience is a plus, though all motivated candidates are encouraged. •Basic computer skills—labeling and order entry. • Strong attention to detail and time management. • Able to work independently and as part of a team. Compensation and Benefits: • Competitive hourly Wage. • Flexible hours up to 10hr/week. • Friendly team environment with room for growth. Why Join Us? • Adaptable schedule • Hands-on work in a wellness/beauty environment • Potential to increase hours or take on additional responsibilities over time How to Apply? Send your resume along with a brief note about your availability. We'll reach out to arrange a formal interview.

Powered by in-house technology, TopView Group creates one-of-a-kind experiences for everyone around the world. Our rapidly growing portfolio of products includes hop-on hop-off bus tours in NYC, London, Washington DC, Atlanta, Austin, Dallas, Houston and Philadelphia, special events such as Tea Around Town and North Pole Express, sightseeing and event cruises, bike rental and tours, walking tours, Attraction Pass, and software products. Hop On Hop Off New York Bus Tours starting at $55 | TopView® New York City Tours | New York Sightseeing Bus Tours We’re looking for career-minded, expert bus mechanics with 5 years of experience as a bus mechanic, knowledge of DOT bus inspection, and a solid understanding of electronic / troubleshooting techniques to join our team in the New York City area. Candidates for this role will like sharing process improvement ideas, implementing ideas, and come in with a curious mind and appetite for learning. Ready to take the next step? Apply today! Requirements: 5 years’ minimum experience as a Bus Mechanic with subject matter expertise Must be able to work a part-time schedule that includes Fridays, Saturdays, and Sundays Knowledge of state DOT bus inspection procedures. Must have the ability to identify the cause of breakdowns and repair them, diagnose and repair any issue on the bus and repair them using the most optimal solutions using the most optimal solutions. Ability to troubleshoot, charge, repair, and/or replace air conditioning and ventilation systems. Expert knowledge of electrical and pneumatic (air) systems. Must have a step-by-step troubleshooting mentality. Valid CDL B license (preferred) Duties and Responsibilities: Perform routine maintenance, repairs, and assigned preventive maintenance services. Oversee and participate in the conduct of bus inspections, safety checks, and the diagnosis and repair of electrical, hydraulic, suspension, brake and air systems on commercial buses. Utilizes vehicle computer electronics systems to interpret failure modes to initiate or assign repairs. Participate in major and minor mechanical repairs on buses and other light motorized equipment; diagnose diesel internal combustion engine maintenance problems. Coordinate service calls for emergency breakdowns. Schedule and oversee staff to ensure efficient job completion. Maintain a clean, safe work environment in compliance with company and OSHA Standards. Maintain accurate recordkeeping of all maintenance shop activities. Conduct maintenance and safety training for all employees including newly hired personnel. Conduct in-service training programs for employees with equipment suppliers for new techniques in mechanical repairs. Assist in the selection of new employees; train, supervise and evaluate assigned employees. Interpersonal skills using tact, patience, and courtesy. Perform other duties as required. KNOWLEDGE OF: Electrical systems and electronics with solid troubleshooting techniques A MUST. Tools, equipment and procedures used in the general overhaul, repairs and maintenance of automotive equipment. Principles of internal combustion engines, gas and diesel. Understanding of technologies involved in electrical, hydraulics and fuel systems. Record-keeping techniques. Knowledge of health and safety regulations. Technical aspects of field of specialty. Adherence to state laws and DOT regulations. Basic math. EDUCATION: High school diploma or G.E.D. Undergraduate and/or graduate degree a plus. LICENSES AND OTHER REQUIREMENTS: Certification from a nationally accredited mechanical/electrical institution is a plus. Formal training such as military, ASE certification, and/or 608/609 certificate a plus. Experience with Cummins Bus / Motor or Vanhool Bus / Motor a plus. EXPERIENCE: Diesel engine repair: 10 years (Required) Mechanical knowledge: 10 years (Required) SCHEDULE: Full-Time 1st Shift - 5am - 2pm 10 hour shift 8 hour shift ​​​​​​​Holidays On call WHY CHOOSE TopView Sightseeing: Competitive Compensation: Earn $30.00 - $40.00 per hour, commensurate with experience. Up to $10,000 sign on bonus.

Experience: Entry-level, no prior experience required Training: Provided Just The Part is a Black-owned tech repair startup based in New York and Texas. We offer fast, mobile repairs for phones, tablets, and computers—bringing tech support directly to the customer. We’re building a street-level sales and referral team made up of creatives, freelancers, and everyday connectors to help us grow locally. Role Overview: We’re looking for social, self-driven individuals to join us as commission-based sales & referral associates. Your main job is simple: connect people who need device repairs (like cracked screens or slow laptops) with Just The Part—and get paid for every repair we complete. This is a non-repair role. You don’t need tech experience—just people skills, hustle, and a network. What You’ll Do: Find and refer people who need phone, tablet, or computer repairs Promote Just The Part online, in-person, or within your community Help connect customers to our mobile tech team Choose your own methods—social media, word-of-mouth, events, etc. Perks & Benefits: 💸 Commission per completed repair – earn for every customer you bring in 🕒 Set your own hours – 100% flexible, work on your own schedule 🔧 Free part repair on your own devices 💰 Discounted repairs for you and friends 🌟 No experience needed – we’ll support your success ✊🏾 Be part of a growing Black-owned startup with room to grow 👩🏽‍🎨 Especially welcoming to students, artists, creatives, and freelancers Join the Team: If you’re a people person with hustle, this is your chance to earn money while supporting a local business that puts community first. Apply today and start earning commission for every repair you refer! We are hiring a part-time Sales Representative. This is an entry-level role, and training will be provided, making it perfect for those looking to start a career in sales.

Come join our dynamic team at Hudson Milestones, where passion and excellence unite! The Assistant Director position provides program support and staff development-related services within our Residential Department. Job Description: This position provides program support and staff development-related services in the Residential Services Department. Responsibilities include but are not limited to interviewing, providing initial orientation, monitoring of training and all staffing needs in the residential program, as well as administration and supervision. Staff training and counseling will be provided also. This position is responsible for the safe and efficient operation of residential programs, program quality, and licensing components. This title is a backup to the Senior Director of Residential Services and/or Director of Program’s position. This job title is an exempt position as specified in NJAC. Responsibilities: - Responsible for reading, understanding and complying with all appropriate governing documents in the administration of their programs, be it contracts, agency policies and procedures, State or Federal standards, specific program operations manuals, and circulars both internal and external. - Provides supervision, training, and evaluation to multiple group home staff and supervisors. - Accurately reports all Unusual Incident Reports (UIRs) to the Department Director and to the New Jersey Division of Developmental Disabilities at the approval of the Department Director and Chief Executive Officer. - Responsible for completing all UIRs and follow-up reports accordingly. - Develops and maintains accurate program budgets and expenditure records to ensure the responsible use of program funds in collaboration with the Director of Finance. - Ensures payroll processes are appropriately managed and observed in collaboration with the E-Time Coordinator, Director of Finance, and Department Director. - Ensures daily operation matters that pertain to insurance, repairs, maintenance, etc. are appropriately managed and reported in collaboration with the Director of Operations or designee. - Monitors program site operations to ensure appropriate design and implementation of program activities, complete/accurate files and recordkeeping systems, site safety, and medication supervision. Trains staff as needed to ensure compliance and quality of services. - Responsible for maintaining and following up on the department’s Continuous Quality Improvement system in collaboration with Director of Compliance and Department Director. - Must have the ability to independently monitor and update as necessary the Department’s Operations Manual in alliance with regulations, CCP Manual and other - grantor mandated changes, with the approval of the Department Director and Chief Executive Officer. - Conducts new client intake interviews and coordinates intake into services as per - eligibility and admission criteria, as approved by the Chief Executive Officer. - Develops and implements new residential and related services as required by program/client needs. - Reviews Individual Service Plans for Residential Services clients and reports discrepancies to the Support Coordinator through the Individualized Service Plan - (ISP) Worksheet for Residential Providers. - Ensures accuracy of files and recordkeeping systems for Individual Service Plans. - Develops positive and professional relationships with Support Coordination Agencies and other key external contacts. - Serves as a liaison between the agency and the New Jersey Division of Developmental - Disabilities, as well as other community providers, community organizations, and client family members. - Coordinates, attends, and/or schedules all required meetings relevant to the operation of the residential program as directed by the Department Director and the Chief Executive Officer. - Monitors and spot checks staff schedules to ensure appropriate program coverage and accordance with standards and policy. - Assists with coordinating the departmental staff training day, creates and delivers program specific trainings or trainings for agency training days, as determined by the Chief Executive Officer. - Interviews prospective employees and makes recommendations to the Department - Director and the Chief Executive Officer on new hires, terminations, promotions, disciplinary actions, and transfers. - Ensures all necessary mandated documents have been secured for all employees. - Assists in the development of the Quality Assurance tools to monitor compliance and ensure corrective action when necessary. - Works cooperatively and collaboratively with the Department of Finance and Operations to ensure that all fiscal related matters are properly executed. - Responsible for ensuring all staff trainings for the department are in compliance as it pertains to the department and the College of Direct Support (CDS). - Responsible for reviewing referrals and making recommendations accordingly to Department Director and Chief Executive Officer. - Accurately and professionally communicates with all Support Coordinators or interested parties wanting to receive services. - Works closely with and keeps the Department Director informed of departmental activities and client support needs or changes daily. If necessary, reports directly to the Chief Executive Officer. - Works cooperatively and collaboratively with other Departments in the best interest of the organization and those we serve. - Ensures that a safe and healthy environment is maintained for all clients at all times. - Works flexible hours and available for on-call as needed. Qualifications: Bachelor’s Degree in Social Work, Special Education, Psychology, or related field; or equivalent experience working with people with intellectual/developmental disabilities in a residential setting. Minimum of 5 years’ experience working with people with intellectual/developmental disabilities including individual support plan development, program monitoring, and behavioral plan development experience preferred in residential settings. A minimum of two years additional experience in a residential program. A minimum of 3 years supervisory/management experience in a residential program. Minimum 21 years of age as mandated by the Community Care Manual. Valid New Jersey Driver’s License Must have cleared I3 screen, Department of Human Services FBI Fingerprints, Central Registry and Child Abuse Registry. Skills: Strong written and oral skills. Adequate computer skills in Microsoft word, Outlook and Excel Able to deliver effective presentations and training programs Good planning and organizational skills Professional disposition Red Cross CPR/First Aid certification a plus Application Instructions: To apply, please submit your resume along with fully completing all fields of our job application form via www.hudsonmilestones.org. Be sure to complete all sections of the application. Applications will be reviewed on a rolling basis until the position is filled. Note: We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status, or uniformed servicemember status. The salary range and benefits listed above follow New Jersey’s Pay Transparency Act. Actual compensation may vary based on experience, education, and qualifications.

We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. The bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties. To succeed as a bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable. Bartender Responsibilities: Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders. Planning drink menus and informing customers about new beverages and specials. Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers. Checking identification to ensure customers are the legal age to purchase alcohol. Taking inventory and ordering supplies to ensure bar and tables are well-stocked. Adhering to all food safety and quality regulations. Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register. Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment. Developing new cocktail recipes. Bartender Requirements: High school diploma. Additional education, training, certificates, or experience may be required. Meets state minimum age to serve alcohol. Availability to work nights, weekends, and holidays. Positive, engaging personality, and professional appearance. Basic math and computer skills. Exceptional interpersonal and communication skills. Strong task and time management abilities. Eye for detail and understanding of drink mixing tools and techniques. Ability to stand, walk, bend, etc for extended periods, and lift up to 25 lbs.

📍 Location: New Jersey 07032 About Us: We are a growing 3PL company offering container pickup, unpacking, storage, transfer, and direct order fulfillment services. Our warehouse in New Jersey is looking for a dedicated Warehouse Operator to join our team and help keep our operations running smoothly. Job Responsibilities: Receive, sort, and store incoming inventory Pack and label orders for shipment Organize and maintain warehouse shelves Operate warehouse equipment (pallet jacks, forklifts, etc.) Ensure accuracy in inventory management and shipping processes Maintain a clean and safe work environment Qualifications: ✅ Previous warehouse experience preferred but not required ✅ Attention to detail and strong organizational skills ✅ Basic computer skills for inventory tracking (a plus) ✅ Forklift certification (preferred but not required)

Position: Front Desk Sales Associate Duties: - First and foremost a sales position. -Contacting warm leads in a timely manner to establish relationship to get them for a first visit -Be knowledgeable about products, programs, and pricing - Present best membership options or class packages to students based on their goals - Ensure new members are welcomed and onboarded -Assisting current members with requests, questions, and concerns Skills Required: - Excellent sales, communication, and customer service skills - Goal oriented with an ability to achieve sales targets - Proficient computer skills - Ability to excel in a fast changing, diverse environment - Must work in person or relocate near address: Job Type: Part-time Pay: $15.00 - $20.00 per hour Compensation Package: Commission pay Schedule: 4 hour shift Day shift Evening shift Every weekend Weekends as needed Work Location: In person

What we offer: Weekly tips Daily tips Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) 1 free meal per shift Unlimited fountain drink per shift Commuter benefits Paid time off 401K program Referral bonus for bringing new members in to the team Additional incentive for crew members if they have a Qualifying Certificate for Food Protection issued by the NYC Health Department or if acquired when employed. Opportunities for advancement Crew Members perform essential duties in many different areas within the restaurant, including the cash register area, grill, dressing station, fry station, lobby and morning prep area, and provide friendly, fast and accurate service in order to ensure an excellent customer experience. Schedule: Available to work days and nights weekends and holidays and variable schedule, per the needs of the business Qualifications: Reasonable accommodation will be considered and implemented in accordance with ADA requirements. 16+ years of age Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 8 hours with scheduled breaks) Function in a fast-paced and noisy kitchen environment Tolerance to temperature fluctuations Work with hazardous substances such as hot oil Read, write, speak, and understand basic English Communicate clearly Use a basic computer system (ex. cash register) Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Available to work nights, weekends and holidays, and variable schedule, per the needs of the business Adhere to Company’s policies and procedures, as well as City, State, and Federal laws and mandates Responsibilities: Will be discussed during the interview and/or orientation EQUAL OPPORTUNITY: At Five Guys, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Five Guys is proud to be an equal opportunity workplace.

Full Job Description Job Overview: We’re seeking a motivated and outgoing Guest Service Associate to support both in-office and out-of-office functions for our premiere tour company, HeliNY. This role is ideal for someone who enjoys engaging with people, thrives in a dynamic environment, and has a passion for both customer service and hands-on marketing. The ideal candidate will spend part of their time in the office handling customer inquiries via phone and email, and the other part actively promoting our services in the community. Your goal will be to generate awareness, attract new customers, and drive ticket sales while ensuring a smooth and welcoming experience for every client. Key Responsibilities: Customer Service (In-Office): · Answer incoming phone calls and respond to customer emails promptly and professionally · Assist walk-in clients with booking tours and answering general questions · Manage scheduling, basic data entry, and maintain accurate records of sales and customer interactions · Provide outstanding service to ensure repeat business and customer satisfaction Field Work & Sales (Out-of-Office): · Promote our sightseeing tour services, charter flights, and destination packages to potential customers in designated public areas and high-traffic spots · Create brand and product awareness by distributing flyers, engaging with potential customers, and offering on-the-spot information · Persuade potential clients to visit the office and book tours or learn more about our other helicopter experience offerings. · Track and report outreach activity and generate sales leads · Work closely with the office team to align on promotions, messaging, and sales goals Qualifications: · 2+ year of experience in customer service, retail, hospitality, or in-person sales · High school diploma or GED required; college coursework or a degree in Marketing, -Communications, Business, or Hospitality is preferred · Experience in field marketing, tourism, hospitality, or aviation is a plus · Outgoing, friendly personality · Excellent verbal communication and interpersonal skills · Highly motivated, reliable, and capable of working independently · Basic computer literacy (email, spreadsheets, and booking systems) · Bilingual or multilingual candidates are encouraged to apply Additional Requirements: · Must be available to work the full Friday–Sunday schedule consistently · Ability to stand, walk, and be active for extended periods while working in the field · Comfortable working both indoors and outdoors in various weather conditions Job Type: Part-time Expected hours: 24 per week Benefits: - Employee assistance program - Referral program Schedule: - 8 hour shift - Day shift - Evening shift - Every weekend Education: - High school or equivalent (Required) Experience: - Customer service: 2 years (Required) Shift availability: - Night Shift (Required) - Day Shift (Required) Ability to Commute: - Hoboken, NJ 07030 (Required) Ability to Relocate: - Hoboken, NJ 07030: Relocate before starting work (Required) Work Location: In person