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Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
Seeking a personal assistant for a family that has homes on both the East and West coasts in US. Travel is a must and be responsible for setting up and breaking down the homes. Ideal candidate should have a love for design, construction and be highly organized. The salary benefits will depend on experience and bonuses are included. Personal Assistant Duties and Responsibilities: Supports client directly as the go-to person for all needs, including daily administration, calendar management, travel schedules, project coordination, work with construction and vendors. Is a liaison for the client and cc’s client on everything. Provides administrative support. Computer savvy on Mac. Makes administrative decisions and takes action in the client’s absence. Manages a high-volume travel schedule. Conserves client’s time by reading, researching, and routing correspondence; drafting documents; collecting and analyzing information; and initiating telecommunications. Coordinates home projects by capturing timelines and strategies and constant updates. Maintain information in binder for each home. Keeps, bills for homes and puts in excel worksheet. Know how to manage and hire staff. Pack and Unpack suitcases. Shipping items and keep track of deliveries. Must like dogs and be coordinate what the dog needs. Keep track of charity events and donations.
Executive Assistant Responsibilities: - Manage the CEO’s emails and calendar; schedule meetings with clients and city agencies. - Screen, prioritize, and respond to communications from stakeholders including clients and team members. - Coordinate meetings, prepare agendas, take minutes, and ensure timely follow-ups. - Attend meetings with the CEO, take detailed notes, draft meeting summaries for the CEO’s review, and ensure action items are tracked and completed. - Utilize experience with Department of Buildings and other city agencies’ processes to resolve inquiries and support CEO project coordination. - Maintain confidentiality of sensitive information and uphold a high level of professionalism. - Assign projects to project managers and route emails to the appropriate team members. - Research and coordinate webinars and networking events that the CEO should attend. - Conduct research and provide information to support project execution and informed decision-making. - Provide general administrative support to the CEO to ensure efficient time and task management. Office Management Responsibilities: - ** ** Answer office phone calls, take accurate messages, and route inquiries appropriately. - Maintain and update project information in the company’s CRM system (Bitrix24). - Oversee office supply inventory and coordinate maintenance of office equipment. - Prepare internal reports, correspondence, and documentation for the CEO and weekly team meetings. - Collect and log incoming mail daily. - Organize team celebrations and office events. - Assist in onboarding new employees, including workstation setup and preparation of orientation materials. ** Experience Requirements** - Minimum of 2 years of experience as an executive assistant or in an office management role. - Prior experience working with city agencies such as the Department of Buildings (DOB), with knowledge of relevant processes and filings. - Demonstrated ability to handle multiple priorities and operate effectively in a fast-paced environment. - Strong written and verbal communication skills, with experience interacting with senior-level stakeholders. - Proven ability to manage confidential information with discretion and professionalism. ** Education and Qualifications** - Bachelor’s degree in Business Administration, Management, or a related field (preferred). - Proficient in Microsoft 365 applications, including Outlook, Excel, and Teams. - Experience with project management tools and CRM software (Bitrix24 preferred). - Tech-savvy and a quick learner with the ability to adapt to new systems and tools. - Highly organized, detail-oriented, and solutions-driven, with a strong customer service mindset. Type of Work: Full-Time, In-Office Schedule: 9 AM to 5 PM, Monday to Friday
Job Overview Modern Age is a forward-thinking longevity and wellness clinic in NYC, dedicated to helping clients look and feel their best at every age. We are a growing startup seeking a customer-centric, proactive Full-Time or Part-Time Front Desk Administrator who shares our passion for wellness, aesthetics, and providing exceptional service. Key Responsibilities: Warmly greet and assist clients, ensuring a seamless and welcoming experience that reflects Modern Age’s commitment to personalized care. Manage scheduling, appointment confirmations, and client communications using platforms like Canvas and Podium. Process payments and manage billing with Stripe, ensuring smooth and secure transactions. Address guest concerns or complaints with professionalism and efficiency. Handle administrative tasks such as filing, correspondence, and maintaining office supplies. Following up with labs orders when necessary. Collaborate with management to streamline front desk operations and improve efficiency as we grow. Stay up-to-date on Modern Age’s services, including Botox, HydraFacials, Microneedling, and other longevity-focused treatments, and products to confidently address client inquiries. Assist with maintaining a calm, organized workspace that enhances the client experience. Qualifications: Previous experience in a med spa, aesthetics, or wellness setting is required. Outstanding customer service and communication skills, with a warm and professional demeanor. Familiarity with platforms such as Stripe, Canvas, and Podium is plus. Excellent time management skills to prioritize tasks effectively. The ability to multitask and prioritize in a fast-paced environment. A proactive mindset with a desire to assist in streamlining operations and enhancing overall client satisfaction. Team player who works well in collaboration with management and supports the vision of Modern Age. What We Offer: An exciting opportunity to be part of an innovative startup at the forefront of longevity and aesthetic care. A positive, supportive work environment focused on professional growth. Competitive hourly wage with room to grow within the company. Discounts on retail and aesthetic services. Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Expected hours: 25 – 40 per week Schedule: 4 hour shift 8 hour shift Day shift Morning shift Work Location: In person
Job Summary We are seeking a highly organized and detail-oriented Office Assistant to join our dynamic team. The ideal candidate will provide administrative support to ensure smooth daily operations, assist with office management tasks, and coordinate with various departments. This role requires excellent organizational skills, the ability to multitask, and a proactive approach to problem-solving in a fast-paced work environment. Duties Perform general administrative tasks, including answering phones, managing emails, and handling correspondence. Maintain and organize office files, records, and documentation to ensure easy access and retrieval. Assist with scheduling meetings, coordinating appointments, and managing calendars. Prepare reports, spreadsheets, and presentations using Microsoft Office Suite. Order office supplies, track inventory, and ensure all office equipment is properly maintained. Support HR and management with employee onboarding, paperwork, and company communications. Handle data entry, recordkeeping, and processing invoices or expense reports. Assist in coordinating company events, travel arrangements, and team activities. Serve as a point of contact for internal and external communications, ensuring professionalism and efficiency. Qualifications High school diploma or equivalent; an associate's or bachelor’s degree is a plus. Previous experience in an administrative or office support role preferred. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational skills with attention to detail and accuracy. Ability to multitask, prioritize, and manage time effectively. Excellent verbal and written communication skills. Professional demeanor with the ability to work both independently and collaboratively. Join Our Team! Become part of a supportive and innovative work environment where your contributions will help drive efficiency and success. If you are a motivated individual with a passion for organization and teamwork, we’d love to hear from you! Job Type: Full-time Pay: From $18.00 per hour Expected hours: 40 per week Language: Prefer Chinese Schedule: 8 hour shift Weekends as needed Work Location: In person
Overview We are seeking a dedicated and detail-oriented Administrative Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing exceptional administrative support. This position requires strong organizational skills, effective time management, and the ability to handle multiple tasks efficiently in a fast-paced environment. Responsibilities Perform data entry tasks accurately and efficiently to maintain up-to-date records. Manage office operations, including scheduling appointments and maintaining calendars for team members. Serve as the first point of contact at the front desk, greeting visitors and managing incoming calls. Assist with administrative tasks such as filing, document preparation, and correspondence. Support medical duties as needed, ensuring patient information is handled with confidentiality and professionalism. Coordinate meetings and prepare necessary materials for presentations or discussions. Maintain an organized office environment to enhance productivity and workflow. Experience Previous experience in an administrative role is preferred, with a focus on office management or reception duties. Familiarity with calendar management and scheduling software is highly desirable. Strong organizational skills are essential, along with the ability to prioritize tasks effectively. Excellent time management skills to ensure deadlines are met without compromising quality. Proficiency in data entry and basic computer applications is required. Experience as a medical or medical specialty receptionist is a plus but not mandatory. We encourage candidates who are proactive, detail-oriented, and eager to contribute positively to our team to apply for this exciting opportunity as an Administrative Assistant. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: Dental insurance Health insurance Paid time off Schedule: 8 hour shift Day shift Work Location: In person
Small CPA based office in Queens looking for office staff member for income tax preparation and other financial data entry. Ability to interact directly with clients, draft correspondence and perform related clerical tasks. Part-time, in-office only, flexible days/hours. $25+/hr. depending upon experience. Approx. 20-25 hrs. per week. Benefits after 1 year include paid vacation & holidays. sick days, annual bonus. Advanced tax preparation training offered. Requirements: English fluency. familiarity with Microsoft Office, income tax preparation skills. Experience with ProSeries or Lacerte software a plus. Perfect for retiree or parent of school-age children.