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  • Encore Business Group inc
    Customer Service Manager
    interview badgeInterviews today
    Customer Service Manager
    1 day ago
    Full-time
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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  • Total Care LLC: Wilfredo Cruz MD
    Data Entry Clerk
    Data Entry Clerk
    14 days ago
    $25–$30 hourly
    Full-time
    Journal Square, Jersey City

    We value team members who are detail-oriented, organized, and excel in both written and verbal communication. Key Responsibilities • •, • Accurately input, update, and maintain data across various platforms and systems., • •, • Review and verify data for completeness and accuracy., • •, • Manage multiple data entry assignments while adhering to set deadlines., • •, • Communicate effectively with team members to clarify project requirements and resolve issues., • •, • Safeguard confidential information and ensure data integrity at all times., • •, • Organize files, records, and correspondence digitally for easy retrieval., • •, • •, • Demonstrated accuracy and speed in typing and data entry tasks., • •, • Proficient computer skills, including internet browsing, email, and handling attachments., • •, • Ability to download/upload files and utilize multiple digital tools efficiently., • •, • Strong written and verbal communication skills with a keen attention to detail., • •, • Time management skills to handle multiple projects and meet deadlines., • •, • •, • Previous experience in a remote data entry or typist role., • •, • Familiarity with Excel and collaborative online document platforms., • •, • Proven ability to quickly learn new software and systems.

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    No experience
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  • Evro Aluminum Corp
    Front Office Administrator
    Front Office Administrator
    1 month ago
    Full-time
    Sunset Park, Brooklyn

    Pay $21 an hour Job type: Full-time Shift and schedule 8am-5pm Monday to Friday Work Location: In person Job description Aluminum Storefront distributing Company in Brooklyn seeks full-time administrative assistant Monday through Friday, 8:00 - 5:00. We are a small, friendly office environment and we are willing to train in regards to the industry but administrative experience is a must. Must be responsible, self-starter, reliable, energetic, work well with others, have the ability to see things through and a willingness to learn. Applicant must also have excellent phone manner but they also need to be quick and be able to multi-task a lot of administrative and office support responsibilities at the same time. Duties include but are not limited to: Answering phones & emails, taking detailed massages, filing, data processing, order entry, customer service, accounts receivable, organizing, and keeping office tidy. PUNCTUALITY and RELIABILTY are a must!!! Qualifications Strong interpersonal, customer service and communication skills Ability to multitask Proficient in Microsoft Office suite and Sage accounting Duties Manage daily office operations, including scheduling appointments and maintaining calendars. Provide excellent customer service by greeting visitors and responding to inquiries in a professional manner. Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date. Maintain organized filing systems for both physical and digital documents. Assist with clerical duties such as typing correspondence, preparing reports, and managing office supplies. Support team members with administrative tasks, acting as a personal assistant when required. Keep workspace and common areas clean and tidy. Coordinate communication between departments and ensure timely follow-up on outstanding issues. Strong customer service skills with the ability to interact positively with clients and colleagues. Excellent organizational skills to manage multiple tasks effectively. Ability to maintain confidentiality and handle sensitive information appropriately. Previous experience as an administrative assistant or personal assistant is preferred but not required. As an Administrative Assistant, you will be integral to maintaining efficient office operations and providing exceptional customer service. Reporting to the Office Manager, your role will involve utilizing your core skills in phone etiquette, Microsoft Office, and clerical tasks to support daily administrative functions. Your premium skills in QuickBooks and communication will enhance our accounting processes, while your relevant skills in data entry and calendar management will ensure smooth scheduling and organization. Join our team to contribute to a productive and collaborative work environment.

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  • Center For Community Alternatives & CCA Wellness Center
    Medical/ Administrative Coordinator (Front Desk) 7:00am-3:00pm
    Medical/ Administrative Coordinator (Front Desk) 7:00am-3:00pm
    2 months ago
    Full-time
    Downtown Brooklyn, Brooklyn

    At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program

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