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The Senior Customer Service Manager based in Brea, California is a strategic leadership role responsible for overseeing the customer service operations within a global, fast-paced Consumer Packaged Goods (CPG) environment. This role oversees daily operations, ensures service excellence, drives process improvements, fosters strong relationships with customers, 3PLs, and internal teams. The Senior Manager will provide strategic leadership, strengthen cross‑functional alignment, and ensure the team delivers exceptional customer experiences while meeting business goals and supports scalable growth as the business expands. Key Responsibilities • Partner with sales team to manage relationships with key retailers, such as Walmart, TJX, Target, Costco, Aldi etc., addressing service needs and supporting business growth., • Lead, mentor, and develop a high-performing customer service team across multiple regions to achieve and exceed performance targets, such as On Time In Full metrics to keep up with high customer expectations., • Collaborate with sales, supply chain teams to optimize cross‑functional processes and resolve complex issues, Partner with Finance on month‑end reporting, assist in the investigation and resolution of customer deductions. Implement revisions to current processes to minimize non-compliance charges., • Own the end‑to‑end customer service workflow, including order management, issue resolution, escalations, and customer communication to drive operational excellence and process improvement., • Serve as the primary escalation point for complex customer issues, ensuring prompt response to meet both internal and external customer satisfaction, and conduct root‑cause analysis to implement preventive actions., • Create and refine SOPs to ensure consistency, efficiency, and compliance., implement performance dashboards and reporting tools to track service levels and present to senior leadership. Qualifications • Bachelor’s degree in Business Administration, Management, or a related field. Master’s degree preferred., • 7+ years of progressive customer service experience, with at least 3 years in a management or leadership role within the CPG sector., • Proven track record of driving service excellence and leading teams in a high-volume, fast-paced environment., • Strong analytical, problem-solving, and decision-making skills., • Exceptional communication and interpersonal abilities., • Expertise in customer service software, ERP systems, NetSuite preferred, • Ability to work collaboratively across departments and manage multiple priorities., • Experience with change management and implementing new technologies Key competencies • Customer-focused mindset, • Adaptability in fast-paced environment, • Strategic thinking, • Organizational and time management skills Working conditions • Hybrid work schedule, • Office environment, • No travel required.

Responsibilities: Provide janitorial and general maintenance services for warehouse facilities daily.

Responsibilities: Builds and repairs fixtures and structures.Repairs plumbing and electrical systems under 24 volts.Performs routine maintenance and repairs for forklifts, machinery and equipment for both ancillary businesses and warehouse.Provides janitorial and general maintenance of warehouse and

Responsibilities: Operate electric stand-up forklift to move pallets; Hand-stack product from partial pallets onto full pallets; Follow safety procedures; Maintain warehouse organization and cleanliness; Assist with other warehouse duties as needed.

Responsibilities: Operate seated forklift, loading pallets from floor to trailer.Prepares slip sheets and shrink-wraps unstable loads.Picks up large debris and sweeps 53 ft x 8 ft area.

Responsibilities: Pulls merchandise for high-volume orders; Assists in processing orders; Communicates with members, merchandise managers, marketers and buying office to offer a high level of member service.

Job Locations US-CA-Garden Grove Primary Posting Location : City Garden Grove Primary Posting Location : State/Province CA Primary Posting Location : Postal Code 92840 Primary Posting Location : Country US Requisition ID 2026-438973 Position Type Full Time Category Client Services/Account Management Minimum USD $70,304.00/Yr. Maximum USD $84,000.00/Yr. CDS Account Executive The Account Executive is responsible to sell, develop and manage special event programs for client's that sell their products inside Costco. S/he will collaborate with the Director of Sales in developing and monitoring clients' special event marketing strategy. The Account Executive will direct and champion the day-to-day logistics of each special event while proactively identifying additional opportunities to enhance the business. For more than 25 years, Club Demonstration Services (CDS) has helped Costco members make shopping decisions and shaped the identity that Costco is perhaps best known for: its awesome free samples. As the in-house product sampling company for Costco Wholesale, CDS has friendly, professional and talented employees who provide high quality product demonstrations and marketing services to Costco Wholesale and its vendors. Apply Today! What We Offer: Full benefits including Medical, Dental, Vision after 30 days • Short and Long-Term Disability, • 401(K) with company match, • Generous paid time off, • Lead the daily scheduling of demo events across assigned Costco departments, • Partners with key Costco buying contacts to develop demo programs and drive sales: Buyer, Assistant Buyer, Inventory Control Specialists, • Works with external vendors to develop demo programs and continuously monitor program execution, performance and objectives and provide relevant recaps of each program or event, • Manages communication, process, policies and procedures with Costco and vendor partners, • Collaborates with Country Manager to create necessary reports on events, • Bachelor of Arts degree in Business, Management, Communication or related field required, • Must have five (5) years of experience in sales developing new business while executing the logistics of events, • Ability and disciplined in handling confidential information with a sense of urgency, • Working knowledge of marketing skills is an asset, • Very strong leadership, relationship building, customer focus and project management skills, • Highly proficient user of Microsoft Office including PowerPoint and Excel, • Exceptional organizational skills, attention to detail and ability to multi-task across multiple projects and customers, • Excellent oral, written and presentation skills with the capability to present to the top executive levels of any organization Job Will Remain Open Until Filled The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Job Duties and Responsibilities Job Duty • Manage, train, coach and inspire account teams, • Promote a culture of excellence, • Cultivate and grow customer relationships, • Program management: create, implement, execute, reconcile and track, • Support partners with deliverables, updates and reporting, • Performs other duties as required and assigned Supervisory Responsibilities Direct Reports • This position does not have supervisory responsibilities for direct reports Indirect Reports • This position does not have supervisory responsibilities for direct reports Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): Bachelor's Degree or equivalent experience (Preferred): Bachelor's Degree Or equivalent experience Field of Study/Area of Experience: Degree Program/Major (e.g. Marketing, Business Administration or related field) 5+ Years of experience in executing the logistics of events within a fast-paced team environment with strong attention to detail while managing Skills, Knowledge and Abilities • Excellent Written & Verbal Communication Skills, • Good Interpersonal Skills, • Research & Analysing Skills, • Team Building Skills, • Ability to Exercise Sound Judgement, • Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Additional Information Regarding The Company Job Duties and Job Descriptions Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Not ready to apply? Connect with us for general consideration.

Responsibilities: Cuts, trims and prepares raw meat for sale using saws, knives, grinder, and tenderizer.

Responsibilities: Drive and unload commercial truck, verify deliveries, collect payment, and complete paperwork.

Responsibilities: Counts and documents delivered merchandise; Keys received goods to computer.

Responsibilities: Orders and stocks drugs, supplies, and over-the-counter merchandise; Stocks and straightens merchandise for sale in the pharmacy area; Clears and cleans aisles.

Responsibilities: Process and ship vendor-return merchandise by verifying defects, obtaining authorization, and updating inventory.

Responsibilities: Stocks and straightens merchandise for sale in the warehouse; Clears and cleans aisles; Assists members.

Stocks and straightens merchandise for sale in the warehouse.For additional information about pay ranges, click here.We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care r

Operates seated forklift, loading pallets from floor to trailer.Prepares slip sheets and shrink-wraps unstable loads.Picks up large debris and sweeps 53 ft x 8 ft area.For additional information about pay ranges, click here.We offer a comprehensive package of benefits including paid time off, health

Responsibilities: Actively greets members and provides high level member service; Verifies membership cards; Keeps entry counts and checks receipts at exit; Performs and documents warehouse safety checks; Performs security checks of the warehouse.

Responsibilities: Process member orders and collect payment; Provide high level member service; Perform cleanup; Department setup; Closing tasks.

Operates an electric stand-up forklift to move pallets of merchandise and equipment throughout the warehouse.Hand-stacks product from partial pallets onto full pallets of product.We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/

Responsibilities: Processes member sign-ups, renewals and added cards; Instructs members about membership, warehouse and credit programs; Assists members regarding item availability; Issues replacement and temporary cards, keys credit applications, and provides high level member service.

Responsibilities: Pack member orders into boxes and transfer items to a separate cart for cashiers; Perform cleanup, cart retrieval, merchandise restocking; Run for items as directed; Assist with restocking merchandise and maintaining front-end areas; Support cashiers with front-end duties as needed

Responsibilities: Answers telephone and schedules appointments for the hearing center; Rings sales; Provides clerical support; Cleans area; Provides prompt and courteous customer service.

Pulls merchandise for high-volume orders.Communicates with members, merchandise managers, marketers and buying office to offer a high level of member service.We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral h

California applicants: Please review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.

Drives and unloads commercial truck.Verifies items and quantities delivered to members, collects payment and completes paperwork.Must possess a Class B Commercial license with no restrictions.We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision

California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.

California applicants: Please review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.

California applicants: Please review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.

Counts and documents delivered merchandise.Keys received goods to computer.We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assis

Protects company assets from internal and external theft.Observes and reports potential safety and security hazards.We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care re

Responsibilities: Sells merchandise and assists members in the major appliance and electronics areas of the sales floor; Answers member questions and demonstrates merchandise; Stocks and maintains good condition of department product.

California applicants: Please review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.

An exciting opportunity awaits for a Costco Membership Desk Representative to perform daily responsibilities with dedication.

Prepares and bakes a high volume of bakery product according to Costco formulas.

Job Description WE ARE CURRENTLY HIRING FOR THE FULLERTON COSTCO LOCATION! Seeking positive, energetic, and sales-focused professionals who can be passionate brand ambassadors! This is a fantastic opportunity selling nutritional supplements made by Qunol and Zena Nutrition. Are you highly motivated by goals, love interacting with people and known to be a self-starter? If the answer is yes, then this is the job for you! Representatives will be trained to encourage sales while actively demonstrating the features, benefits, and value of our NEW Super greens, Liquid Collagen, Creatine/D3 Gummies, CoQ10, and various Turmeric products! Available Demo Hours: 10am - 5:00pm ~ All days available! We especially need people for weekends! This sales job is ideal for people looking to supplement their income with part time work. Compensation: • Starting at $22-24 an hour plus BONUS based on surpassing sale quotas, • W-2 Employment, • We provide a promotional kit and bi-weekly paycheck via direct deposit!, • Our average brand ambassadors make $300+ per day. Our top brand ambassadors are making $400+ per day! Sales Promoter Responsibilities: • Approach and interact with Costco members to promote various brands provided by suppliers., • Present yourself and the company competently and professionally while at Costco., • Provide excellent customer service to Costco members on behalf of Direct Demo., • Availability for regularly scheduled paid compliance calls with team and/or regional manager., • Must be able to lift-up to 15 pounds. Examples of lifting would include lifting a folding table, lifting product off the shelf, lifting a box of demonstration supplies etc., • Must be able to lift and carry a 4 X 2’ folding table from the parking lot to the store and then back to your car at the end of the shift. The table weighs approximately 15 pounds., • Ability to stand for extended stretches of time., • Ability to work independently and without direct supervision as the only team member per location. Requirements: • Outgoing personality, ability to approach and talk to customers., • Strong verbal communication skills., • Experience with direct sales., • Email and basic computer / mobile device skills. To be considered for this position, applicants must include a current resume and answer all screening questions. Learn more about us at: qunol.com and zenanutrition.com Our company is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, gender identity, gender expression, genetic information, disability or any other characteristic protected by law.

Job Description WE ARE CURRENTLY HIRING FOR THE YORBA LINDA COSTCO LOCATION! Seeking positive, energetic, and sales-focused professionals who can be passionate brand ambassadors! This is a fantastic opportunity selling nutritional supplements made by Qunol and Zena Nutrition. Are you highly motivated by goals, love interacting with people and known to be a self-starter? If the answer is yes, then this is the job for you! Representatives will be trained to encourage sales while actively demonstrating the features, benefits, and value of our NEW Super greens, Liquid Collagen, Creatine/D3 Gummies, CoQ10, and various Turmeric products! Available Demo Hours: 10am - 5:00pm ~ All days available! We especially need people for weekends! This sales job is ideal for people looking to supplement their income with part time work. Compensation: • Starting at $22-24 an hour plus BONUS based on surpassing sale quotas, • W-2 Employment, • We provide a promotional kit and bi-weekly paycheck via direct deposit!, • Our average brand ambassadors make $300+ per day. Our top brand ambassadors are making $400+ per day! Sales Promoter Responsibilities: • Approach and interact with Costco members to promote various brands provided by suppliers., • Present yourself and the company competently and professionally while at Costco., • Provide excellent customer service to Costco members on behalf of Direct Demo., • Availability for regularly scheduled paid compliance calls with team and/or regional manager., • Must be able to lift-up to 15 pounds. Examples of lifting would include lifting a folding table, lifting product off the shelf, lifting a box of demonstration supplies etc., • Must be able to lift and carry a 4 X 2’ folding table from the parking lot to the store and then back to your car at the end of the shift. The table weighs approximately 15 pounds., • Ability to stand for extended stretches of time., • Ability to work independently and without direct supervision as the only team member per location. Requirements: • Outgoing personality, ability to approach and talk to customers., • Strong verbal communication skills., • Experience with direct sales., • Email and basic computer / mobile device skills. To be considered for this position, applicants must include a current resume and answer all screening questions. Learn more about us at: qunol.com and zenanutrition.com Our company is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, gender identity, gender expression, genetic information, disability or any other characteristic protected by law.

Help us succeed as our next Costco Inventory Control Specialist to follow safety procedures and company policies, support the preparation and delivery of goods or services, and work collaboratively across teams and departments.

The listing does not mean that any positions are currently open or available at Costco. California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist.

California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.

Garnishes, weighs, wraps, labels and merchandises bakery products.Cleans and sanitizes bakery, bakery equipment, and bakery utensils.Re-stocks supplies and ingredients.Bakery Wrapper, Bakery, Baker, Restaurant, Retail.

An exciting opportunity awaits for a Costco Customer Service Representative (Remote) to follow safety procedures and company policies, respond promptly to inquiries and resolve basic issues, and coordinate tasks to ensure deadlines are met. Other duties include work collaboratively across teams and

Responsibilities: Prepares and bakes a high volume of bakery products according to Costco formulas.

Now hiring an experienced Costco Forklift Operator to operate forklifts to move pallets, load trucks, and organize warehouse inventory.Stay adaptable in a fast-paced environment.Ensure compliance with safety and quality standards.Perks include competitive pay, flexible shifts, hands-on training, a s

Responsibilities: Prepares, packages, and labels meals, entrees, salads, party trays, rotisserie chicken, ribs, sushi, and sliced meats and cheeses; Assembles take-and-bake pizzas.

Prepares, packages, and labels meals, entrees, salads, party trays, rotisserie chicken, ribs, sushi, and sliced meats and cheeses.Assembles take-and-bake pizzas.

Monitors gas pumps, traffic flow, storage tanks.Cleans and manages spills, assists members, and responds to potential emergencies.Cleans and manages spills, and performs routine maintenance and inspections.For additional information about pay ranges, click here.We offer a comprehensive package of be

Join our growing team as a Costco Warehouse Stocker to organize incoming shipments, restock bulk items, and maintain a clean storage area.

Make an impact in the role of Costco Bakery Associate to prepare, package, and label baked goods while keeping the bakery clean.

Cake Decorator, Decorator, Retail, Grocery. Packages cakes for special order and back stock. Decorates and writes messages on cakes using pastry bags and tips.