Automotive Service Writer Advisor
hace 14 días
Saddle Brook
Job Description We are a German auto repair and aftermarket performance shop seeking a motivated, reliable, and detail-oriented individual to join our team as a Service Writer / Sales Associate & Social Media Coordinator. This is a hybrid role ideal for someone who enjoys working with customers, understands automotive service, and has a creative side for digital marketing. Key Responsibilities Customer Service & Sales • Act as the liaison between customers, technicians, and management, • Clearly explain services, repairs, and recommendations, • Schedule appointments, prepare estimates, and create work orders and invoices, • Follow up with customers and return calls promptly, • Order parts, receive deliveries, and process vendor invoices, • Manage and grow social media accounts and online presence, • Create engaging content (text, photos, video), • Respond to comments, messages, and inquiries, • Stay current with trends, platform updates, and best practices, • Assist with marketing campaigns and promotions, • Must have a valid driver's license with clean record (required) and must drive manual transmission (no exceptions), • Must have reliable transportation to commute to Saddle Brook NJ, Monday–Friday 8:00 AM – 5:00 PM (40 hours max per week), • Strong knowledge of German vehicles (required), • Experience with European performance aftermarket (preferred), • 1+ year in service writing, sales, or customer service (preferred), • Must speak English fluently (required) and Spanish is a plus, • Excellent communication and organizational skills, • Experience with social media platforms and content creation, • Basic image/video editing skills, • Age 18+ and authorized to work in the USA (required), • High school diploma or GED (minimum), • Ability to work independently, • Detail-oriented, professional, and team-focused Someone who is: • Honest, dependable, and punctual, • A self-starter who takes initiative, • Organized and able to manage multiple tasks, • Friendly, outgoing, and customer-focused, • Passionate about cars and automotive performance