Customer satisfaction jobs in Mount Vernon, New York - Page 4Create job alerts

Job Description Company Overview Seasons Supermarkets is one of the largest kosher supermarket chains in the nation. At present, there are eight Seasons locations across the Tri-State area with plans to expand. Seasons offers its customers a full-service kosher shopping experience where everyone, including its highly dedicated associates, is treated like family. We are seeking an experienced and motivated Assistant General Manager to join our team. The Assistant General Manager plays a key leadership role in supporting the General Manager with all aspects of store operations, ensuring smooth daily functions, high customer satisfaction, and a positive work environment for associates. This position requires strong leadership, organizational skills, and the ability to drive results through effective management and collaboration. Responsibilities include but are not limited to: • Assist the General Manager in overseeing all areas of store operations, including the front end and individual departments., • Drive sales performance, ensure cost control, and optimize labor utilization for maximum efficiency., • Support workforce planning, scheduling, and event coordination to align with business goals., • Collaborate with department managers to set objectives, monitor performance, and achieve store targets., • Ensure effective implementation of weekly sales flyers and in-store merchandising initiatives., • Maintain store sanitation and cleanliness in compliance with local health and safety regulations., • Partner with the Corporate Audit team on merchandising, product placement, and presentation standards., • Communicate with the Corporate Liaison regarding employee relations, reviews, training, and engagement activities., • Promote a culture of teamwork, professionalism, and accountability among associates and supervisors., • Provide leadership, coaching, and support to staff to ensure high standards of customer service and operational excellence., • Minimum of 5 years of management experience in a large retail or wholesale business., • Proven ability to lead teams with professionalism, authority, and creativity., • Strong decision-making, communication, and organizational skills., • Ability to motivate and inspire others to achieve store and company goals., • A customer-oriented individual with a genuine passion for delivering exceptional service., • Experience in sales growth, process improvement, and operational efficiency., • Strong problem-solving and leadership abilities., • Health Insurance, • Dental & Vision Insurance, • Paid Time Off (PTO), • Free 100K Life and AD&D Insurance, • Short-Term Disability Insurance, • Long-Term Disability Insurance, • Flexible Spending Accounts (FSAs), • Supplemental Insurance

Job Description Bango Bowls - General Manager Fresh, flavorful, fast and friendly…..all day and everyday. We use nothing but high-quality ingredients and provide our customers with a quick, accurate and consistent meal every time. As a company we are upfront and honest with ourselves, customers and staff. Most of all we want to create a fun and collaborative team environment! #JoinTeamBango Our Restaurant General Managers are world class leaders and are encouraged to act like owners. They set the example that their team members aspire to by teaching and living by some of our leadership values: * Every impression is a first impression – next level customer service * Always be problem solving * Accountability – hold yourself and team to the highest standard * Act like an owner – think and act in the entrepreneurial spirit Our General Managers are the lifeline to our business! They are the key ingredient in culture, customer satisfaction and store operations. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: * Hire, train, develop and coach hourly team members * Facilitate ongoing training and development of the team to build a bench for future managers * Foster Bango’s culture keep it strong and personified by the team * Maintain timely and accurate schedules that ensures appropriate staffing * Ensure every guest has a memorable experience * Deliver high quality, attractive food made according to Bango Bowls standards * Monitor and controls daily food cost * Follow proper sanitation and cleanliness standards in the restaurant to fulfill health requirements * Review and analyze financial data weekly to initiate the necessary actions to increase sales and profits * Responsible for driving local store marketing, fundraising efforts and overall community involvement * Manage inventory and ordering processes to ensure an adequate level of product and supplies * Follow all cash handling procedures to minimize all cash shortages and ensure that daily bank deposits are completed * Foster a safe work environment by following safety guidelines * Maintain proper employee records and documentation per company standards and federal, state and local ordinances

Job Description Job Title: Repair Center Technician (Contract) • The position will be paid Contract will be paid by 3rd party (more details upon interview) Job Summary: Repair Center Technician will be responsible for inspection and repair for all pending units for needed repairing. Efforts should be made for prompt and accurate processing. Repair Center Technician must make every effort to ensure customer satisfaction and avoid re-repair. Maintaining an organized inventory repair parts and orderly repair parts at all times. By maintaining the right mix and level of repair parts stock, technician helps to ensure the efficiency and productivity of the repair center's operations. Repair Center Technician may have responsibility for team members, other team’s requests. Responsibilities • Inspection and repair for security camera system, • Report for repairs, • Help for shipping process for repaired units, • Refurbish for C grade units, • Re-update Firmware, • System Process for repair units, • Management for scrap units, • Recording for repair process, • Input related information of repair units to the system, • Management for Pending units, • Inventory for repair parts, • Order for repair parts, • Responsible for customer requests, • Customer Service (handle requests from internal teams), • Responsible for making sure that repair units meet a set of standards, • Ensure repair units are processed at the correct quality, • Do re-repair and re-inspection the units as required, • Complete non-conformance reports as required Requirements • Associates degree in electronics preferred, • Bilingual in Korean (Required) / English, • Experience with electronics repair, • Basic MS Office Knowledge, • Detail-oriented and organized, • Excellent verbal and written communication skills

Job DescriptionBenefits: • 401(k), • Employee discounts, • Paid time off Job Description - Assistant General Manager Goldfish Swim School is the fastest-growing national learn-to-swim program across the country.We are currently offering an exceptional management opportunity with boundless career and professional growth pathways as our expansion across the vibrant landscape of New York continues. Join our team to embark on an exciting journey of personal and professional development! Applications for this position will be closed on 9/1/2024, post will be closed sooner if the right candidate is found, please apply ASAP if interested. Why Join Goldfish Swim Schools? At Goldfish Swim Schools, we are dedicated to fostering a supportive environment where children develop essential life skills and water confidence. As Assistant General Manager, you will play a pivotal role in ensuring the success of our swim school operations. We offer competitive compensation, professional development opportunities, and a collaborative team culture that values your contributions. See our video on the Goldfish Experience: Summary: As Assistant General Manager, you will assist in overseeing daily operations at our New Rochelle location, supporting a team of staff including swim instructors, lifeguards, and customer service representatives. Your responsibilities will include maintaining facility standards, assisting with marketing efforts, and promoting our core values to enhance customer satisfaction. Primary Responsibilities: • Assist in managing day-to-day operations according to Goldfish Swim School standards., • Support and coach staff to deliver high-quality swim instruction and facilitate optimal performance., • Collaborate with Deck Supervisors on class scheduling, customer service, and staff training., • Provide training and guidance in sales and marketing initiatives., • Assist in maintaining retail and vending operations., • Support private party operations to ensure adherence to operational procedures., • Familiarize yourself with scheduling and administrative software to optimize facility operations., • Assist in maintaining a safe and sanitary swim environment, adhering to safety protocols., • Participate in employee engagement activities to foster a positive workplace culture., • Support implementation of Emergency Action Plans and safety procedures. Job Qualifications and Skills: Required: • College degree preferred., • 3 years of leadership experience at the supervisory level., • Problem solver and creative thinking skills to identify and resolve challenges that students encounter., • Experience with Customer Relationship Management (CRM) software and sales tracking., • Experience with payroll systems and employee scheduling software., • Excellent leadership, communication, and interpersonal skills., • Positive attitude and a genuine desire to make a difference in the lives of children and families in our community., • Passion for customer service and a commitment to upholding Goldfish Swim Schools' core values (Integrity, Compassion, Trust, Accountability, and Fun)., • Some evenings until 8pm (~3/week) and one weekend day per week (5 hour shift, done by 2pm)., • Must pass background examinations (included with training). Preferred: • Experience as a youth sports instructor/coach, camp counselor, or aquatics instructor/supervisor is preferred. Ability to work with children, • Strong aquatics background, including instruction and lifeguard experience is desired, • Experience hiring, managing, and training teams, • Business experience in membership sales is ideal, • Experience with payroll systems and employee scheduling software, • Experience with maintenance of pool equipment and pool sanitation systems, • Ability to work collaboratively with cross-functional teams and thrive in a fast-paced environment, • Positive attitude and a genuine desire to make a difference in the lives of children and families in our community Benefits: • 401(k), • Health insurance, • Employee discount, • Flexible schedule, • Paid time off Goldfish Swim School New Rochelle is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see: NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Starting Pay Rate: $50,000-$65,000

Job Description Are you a seasoned professional with a passion for customer service, quality, and safety? Join our team as a Lead Field Service Technician! We are seeking an experienced, highly motivated Lead Field Service Technician to join our dynamic team. As a key member of a two-person team, you will work closely with a Technician 2 to deliver exceptional roofing services and repairs at customer job sites. This position requires a blend of technical expertise and leadership skills to ensure safety, quality, and client satisfaction in every job you perform. If you have a strong background in roofing, an eye for detail, and a commitment to maintaining high standards, we want you to be part of our team! Why Join Us? • Competitive Pay: $30 - $40 per hour, based on experience., • Company Vehicle: Provided for applicable positions., • Paid Time Off: After 90 days, • Technology: Company phone and laptop for work use., • Career Growth: Opportunities for professional development and advancement., • Commitment to Safety & Quality: Join a company that prioritizes safety, client satisfaction, and quality service. Key Responsibilities: Team Leadership & Communication: • Lead and mentor Technician 2, ensuring effective coordination of daily tasks., • Maintain open communication with your supervisor and the client’s point of contact (POC)., • Provide clear updates to clients regarding project progress and any changes. On-Site Roofing Services: • Identify and repair roof deficiencies, including leaks, flashing issues, and membrane concerns., • Perform roofing tasks such as tear-offs, insulation installation, membrane welding, and flashings., • Conduct detailed work on roofing components, such as pipes, curbs, and walls., • Ensure strict compliance with manufacturer specifications and safety standards. Vehicle & Equipment Maintenance: • Perform daily vehicle inspections and ensure inventory is up to date., • Promptly report any equipment or vehicle issues., • Operate and maintain all roofing tools and equipment in optimal condition., • Work Generation & Proposals:, • Submit proposals for additional work, including NTE increases, qwikbids, and work expansion opportunities., • Collaborate with the client’s POC to identify potential areas for additional service., • Documentation & Reporting:, • Capture before-and-after photos and detailed descriptions of service activities., • Upload service details to internal applications., • Provide work summaries to clients and complete all required documentation, including timesheets., • Safety & Compliance:, • Ensure strict adherence to OSHA safety protocols., • Valid, clean driver’s license., • Minimum of 2 years of roofing experience or 5 years in the construction industry (roofing preferred)., • Proven leadership skills and experience managing a team., • Strong communication skills for client interaction and team coordination., • Proficiency with mobile applications for service documentation and reporting., • Willingness to obtain any necessary OSHA certifications., • Flexibility to work after hours and weekends as needed.Daily Responsibilities:, • Coordinate and review daily tasks with Technician 2., • Safely drive to job sites and introduce the team to the client’s POC., • Perform inspections, document roof deficiencies, and conduct necessary repairs., • Identify opportunities for additional repairs or services and submit proposals., • Maintain vehicle and tool readiness for each job., • Ensure compliance with safety standards and manufacturer specifications., • Provide clients with work summaries and ensure complete satisfaction., • Complete timesheets and necessary service documentation. If you're a detail-oriented, safety-conscious professional with strong leadership skills, we encourage you to apply and join our team of dedicated experts! To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nations Roof provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. Our company is a Drug Free Workplace. No Recruiters. All candidates must be authorized to work in the U.S.

Job DescriptionJob Description: The Receptionist is expected to: Protect the legal, financial and moral well being of the dealership; Ensure all calls and customers are greeted in a timely and welcoming fashion to initiate positive visits; Accurately file receipts and permits to maintain an accurate record keeping process to ensure quick data retrieval; Be a teacher to support the efforts of other employees to be successful; Seek ways to improve business operations efficiencies and customer service. Primary Duties: Ensure maximum productivity, customer service and cost control. Achieve customer service satisfaction standards while facilitating incoming calls and traffic. Effectively greets, communicates and guides customers to appropriate departments for assistance. Accurately review receipt of money and permits to ensure consistent tracking methods are utilized. Reports to work on time and maintains a reliable work schedule which fosters a dependable environment for customers and team members. Effectively communicate with and perform all job duties requested by management. Perform all other job duties as requested by management. Operate with integrity. Demand the highest ethical standards from self and others Set an example of good attitude and professionalism, including a neat, orderly and safe work environment. Communicate and help resolve customer complaints and adjustments. Job Requirement:Job Qualifications: High school diploma or the equivalent, preferred. One year of reception experience in a retail facility is desirable. Working knowledge of Outlook and Microsoft Office applications. One year of customer service experience. Professional communication skills. PHYSICAL REQUIREMENTS: Work performed in a dealership administrative setting due to necessity to welcome dealership customers and guests in person. While performing the duties of this job, the employee is exposed to weather conditions precedent at that time. Regularly required to sit, stand, talk, hear, use hands and fingers and move about facilities. Required to lift up to 10 pounds. Required vision include the ability to adjust focus. Required to operate equipment in a safe manner at all times. Perform other duties as required. To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. Leadership- the individual demonstrates ethical and followership behaviors which promotes our dealership standards resulting in a cohesive and effective team. Compliance -- the individual understands and adheres to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners. Customer Service--the individual understands his/her role in providing excellent customer service through the defined processes which promote efficiencies, fairness and cost effectiveness. Ethics/Integrity -- the individual represents tour dealership by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest. Oral Communication--the individual clearly identifies and professionally expresses issues in positive or negative situations. Planning/Organizing--the individual prioritizes and plans work activities and uses time efficiently. Quality--the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Dependability--the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. Safety and Security--the individual observes safety and security procedures and uses equipment and materials properly. Benefits Include: Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off Comprehensive employee recognition programs. Continued training through the manufacturer. Opportunities for career advancement. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You! Apply By Clicking The 'Apply Now' Button

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY

Job Description DARCARS of Englewood now hiring an Automotive Valet The Automotive Valet position plays an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you are responsible for lane management and will perform various tasks and errands for the dealership service department. For this role, you'll need: • Valid driver’s license and acceptable, safe driving record, • Strong communication skills with both customers and DARCARS employees, • Demonstrated commitment to customer service, • Requires a High School diploma or equivalent (GED), • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers, • Requires the ability to bend, twist, and stand for long periods of time in various weather conditions, • Ability to lift a minimum of 30 lbs, • Ability to operate manual vehicles is a plus, • Comprehensive Benefits Plan including 401k, • Employee discounts on vehicle purchases, parts and service repairs, • Opportunities to join our community service initiatives, • Conducts business in a professional and ethical manner, • Greets every customer with a smile, • Directs customers to their desired destinations when parking or retrieving their vehicles, • Assists with service write-up and tagging of customer vehicles, • Assists with efficient vehicle flow within dealership as service tickets are generated., • Assists Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit, • Provides shuttle service to customers, when requested, • Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers., • Maintains cleanliness of service area, keeping floor clean and dry, as necessary, • Responsible for garbage removal, • Cleans driveway and walkways, removing debris, ice, and snow, as necessary., • Complies with DARCARS policies and procedures, • Assist in dealer exchanges We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeed #indeedlow Powered by JazzHR hzW1SWjyiX

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSalary: $110,000-$130,000 Annually Are you ready to lead the commercial launch of cutting-edge technology in life sciences? Mitsui Chemicals America, Inc. is seeking a dynamic, driven Senior Account Manager to spearhead the sales and business development of our innovative InnoCell plate technology for the New Business Incubation Center US Project. If you thrive in fast-paced environments, excel at building relationships, and have a passion for advancing scientific solutions, we want to hear from you! What Youll Do: • Lead Sales Strategy:Drive sales execution for InnoCell plates across pharma, biotech, CROs, and academic institutions., • Business Development:Identify and acquire new accounts, nurture strong customer relationships, and become a trusted advisor to researchers and decision-makers., • Collaborate & Innovate:Work closely with marketing and product teams to tailor messaging and product demonstrations., • Industry Engagement:Represent Mitsui Chemicals at key conferences, trade shows, and scientific meetings., • Customer Support:Act as the primary contact for technical, quality, and engineering support, ensuring customer satisfaction., • Market Intelligence:Track customer feedback and competitive trends to guide product development and positioning., • Revenue Management:Analyze profitability, prepare forecasts, and optimize financial performance., • Compliance:Ensure product and pricing compliance with industry regulations. What You Bring: • Bachelors degree in life sciences, biomedical engineering, or related field., • 510 years of experience in life sciences sales or account management., • Proven track record in sales to R&D teams within biotech, pharma, or academic research., • Strong understanding of cell culture workflows (MPS, organoids, or related applications)., • Excellent communication, relationship-building, and problem-solving skills., • Ability to travel up to 40% and work beyond normal business hours as needed., • Proficiency in Microsoft Office (Word, Excel)., • Experience with laboratory consumables or advanced cell culture technologies. Why Mitsui Chemicals America? • Be part of a global leader in chemical innovation., • Drive the launch of transformative technology in the life sciences sector., • Collaborate with passionate, talented professionals., • Competitive compensation and benefits. Ready to make an impact? Apply now and help us shape the future of scientific research! remote work