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Customer service assistant jobs in Deer Park, New YorkCreate job alerts

  • Customer Service & Front Counter Specialist
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    Customer Service & Front Counter Specialist
    7 hours ago
    $19–$22 hourly
    Full-time
    Deer Park

    The Auto Paint Depot – Deer Park, NY Pay: $19.00–$22.00 per hour Schedule: Full-Time | Monday–Saturday availability | 8:00 AM–5:00 PM | Occasional Sundays may be required About The Auto Paint Depot The Auto Paint Depot is a growing automotive paint and supplies company located in Deer Park, NY. We specialize in custom-mixed automotive paint, touch-up paint, professional automotive refinishing products, and online order fulfillment for customers throughout the United States. We are looking for a dependable, organized, customer-focused person to join our team and become an important part of our front counter and customer service operation. This is not simply a receptionist position. You will work directly with customers in our store, by phone, and online. You will help customers place orders, answer questions, research existing orders, and help resolve problems when they occur. We are willing to train the right person, but reliability, professionalism, communication skills, and the ability to learn are extremely important. What You'll Do Your responsibilities will include: • Greet and assist customers at our front counter, • Answer incoming customer phone calls, • Respond professionally to customer emails and online inquiries, • Help customers place orders and select appropriate products, • Ring up in-store purchases and process customer transactions, • Create and review customer orders and invoices, • Look up order status and tracking information, • Help resolve shipping, damaged-order, return, refund, and order-related issues, • Assist customers with automotive paint and color-match questions, • Communicate with customers when additional information is needed to complete or correct an order, • Work with orders from our website and online marketplaces, • Use systems including email, WooCommerce, Amazon, eBay, ShipStation, POS software, and other business applications, • Keep accurate notes and records of customer issues and resolutions, • Follow up with customers when a problem requires additional attention, • Stock merchandise and help keep the front counter, showroom, and customer areas organized, • Assist other team members when needed, • Perform light lifting and remain on your feet during portions of the workday Who We're Looking For We are looking for someone who is: • Reliable and punctual, • Friendly, patient, and professional with customers, • Comfortable speaking with customers face-to-face and over the phone, • Able to communicate clearly through email, • Comfortable using computers and learning new software, • Organized and able to handle multiple tasks at the same time, • Able to follow instructions and established procedures, • Able to take ownership of a customer problem and follow it through to resolution, • Comfortable working in a busy small-business environment where priorities can change throughout the day, • Willing to learn about automotive paint, products, paint codes, and our ordering systems, • Able to work independently without needing constant supervision, • A team player who is willing to help wherever needed Qualifications Customer service and/or retail experience is preferred. Automotive, auto body, automotive paint, parts-counter, collision-industry, or similar experience is a strong plus, but we are willing to train a dependable candidate who is eager to learn. Experience with e-commerce, Amazon, eBay, WooCommerce, ShipStation, POS systems, or online customer service is also a plus. Spanish/English bilingual ability is a plus. Basic computer and email skills are required. Schedule & Availability This position requires availability Monday through Friday between 8:00 AM and 5:00 PM. Some Weekends may occasionally be required depending on business needs. Saturday availability 9:00 am to 3:00 pm. Please apply only if you can reliably meet the scheduling requirements of this position. Compensation & Benefits • $19.00–$22.00 per hour, • Full-time position, • 1 week paid time off (PTO), • 1 week sick time, • Major holidays off and paid, • On-the-job training, • Opportunity to learn the automotive paint and refinishing industry, • Opportunity to grow with an established local and e-commerce business A Successful Person in This Position The right person doesn't need to know everything about automotive paint on day one. What matters most is that you show up consistently, arrive on time, communicate professionally, pay attention to details, learn from training, and genuinely try to help customers. When a customer has a problem, we don't want someone who simply says, "I don't know." We want someone who will find out what happened, communicate with the customer, ask for help when necessary, and work toward a solution. If you're dependable, comfortable working with people and computers, enjoy solving problems, and want a position where you can learn and take on responsibility, we'd like to hear from you. When Applying Please include a short response to the following question with your application: A customer contacts us and says the automotive paint they received doesn't match their vehicle. They are frustrated and want the problem fixed. How would you handle the situation? We're not looking for automotive paint expertise in your answer. We want to understand how you communicate, think through a problem, and take care of a customer.

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  • Staff Accountant
    Staff Accountant
    17 hours ago
    $69000–$80000 yearly
    Full-time
    Farmingdale

    Ready to grow your accounting career? Join Accurate Ingredients and gain hands-on experience across accounting, inventory, reporting and month-end close—with a reduced-hour workweek that supports work-life balance. ESSENTIAL ACCOUNTABILITIES: General Accounting • Review and process employee expense reimbursements and mileage reports., • Prepare recurring accounting reports and spreadsheets., • Maintain accurate accounting records and supporting documentation., • Assist with maintaining the accuracy of the general ledger., • Prepare and maintain schedules supporting various accounting functions., • Ensure compliance with company accounting policies and procedures. Accounts Payable • Process vendor invoices accurately and timely., • Match purchase orders, receiving documentation, and vendor invoices., • Prepare accounts payable batches for approval and payment., • Reconcile vendor statements and investigate invoice discrepancies., • Maintain vendor records, including W-9s and payment information., • Communicate with vendors regarding invoices, payment status, and account inquiries., • Ensure invoices are accurately coded to the general ledger., • Assist with month-end accounts payable accruals. Inventory Costing • Assist with inventory costing and maintenance of inventory cost records., • Review inventory transactions for accuracy and completeness., • Analyze inventory cost variances and research discrepancies., • Reconcile inventory balances between the ERP system and the general ledger., • Assist with monthly inventory reconciliations and inventory valuation., • Participate in physical inventory counts and cycle count reconciliations., • Support the Controller in maintaining accurate product costing and inventory valuation., • Assist in identifying inventory control issues and recommending process improvements. Financial Close & Reporting • Assist with month-end and year-end close activities., • Prepare journal entries under the direction of the Controller., • Perform bank, credit card, and selected general ledger account reconciliations., • Prepare supporting schedules for financial reporting., • Assist with audit requests, tax reporting, and other financial reporting requirements., • Research accounting issues and provide supporting documentation as requested. Cross-Functional Support • Collaborate with Sales, Purchasing, Operations, Customer Service, and other departments to resolve accounting-related issues., • Respond to vendor inquiries regarding invoices and payments., • Maintain organized electronic and physical accounting records., • Identify opportunities to improve accounting processes and efficiencies., • Participate in cross-training to provide backup support for critical accounting functions., • Perform other accounting-related duties and special projects as assigned by the Controller. MINIMUM QUALIFICATIONS: Education: · Associate's degree in Accounting required; · Bachelor's degree in Accounting, Finance, or a related field preferred. Experience: · 0–2 years of accounting experience. · Internship or previous experience in Accounts Payable or general accounting is preferred. Skills, Knowledge & Abilities: · Basic understanding of accounting principles and financial reporting. · Proficient in Microsoft Office, including Excel, Word, and Outlook. · Experience with ERP or accounting software preferred. · Strong analytical, organizational, and problem-solving skills. · Excellent attention to detail and accuracy. · Ability to prioritize multiple assignments and meet deadlines. · Effective verbal and written communication skills. · Ability to maintain confidentiality and exercise sound judgment. · Strong work ethic, dependability, and willingness to learn.

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  • Warehouse Associate
    Warehouse Associate
    27 days ago
    $20–$25 hourly
    Full-time
    Deer Park

    The Warehouse Associate for Manhattan Laminates | Roberts Plywood will be primarily responsible for processing inbound/outbound transactions in a timely and accurate manner, applying inventory control procedures to ensure accuracy and servicing/supporting clients and departments. Job Duties & Responsibilities: • Pick & package orders of plywood for shipment using sit-down forklift., • Assist in customer pick-ups by locating orders via handheld scan gun, pulling correct items, and assisting the client load their vehicles., • Assist in unloading and loading trucks., • Maintain warehouse cleanliness (i.e. moving skids off the floor, keeping entrance to exits/entrances clear, discarding empty packaging, etc.), • Maintain safe work environment by reporting hazards to management. Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Requirements • Required to lift and move at least 50 lbs., • Required to have at least 1 year forklift experience., • Required to display reliability & punctuality., • Previous experience in lumber or distribution industry preferred., • Maintain positive attitude to promote positive company culture., • Desire to learn and improve one’s own performance., • Produce work with a high degree of accuracy while multi-tasking., • Customer service focused., • Possess problem-solving skills and readiness to research solutions., • Ability to prioritize work and process large volume transactions. Experience: • Sit-down forklift: 1 year (Required), • Warehouse experience: 1 year (Preferred), • RF scan gun experience: 1 year (Preferred) Ability to Commute: • Deer Park, NY 11729 (Required)

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  • Documentation & Data Management Specialist
    Documentation & Data Management Specialist
    17 hours ago
    $70000–$79500 yearly
    Full-time
    Farmingdale

    Accurate Ingredients is seeking a Data Management & Documentation Specialist for its Farmingdale office. The position is responsible for maintaining customer, supplier, product, pricing and other master data within SAGE ERP; administering Master Agreements; maintaining documentation controls; responding to customer documentation requests; developing recurring reports; auditing data quality; and working across Sales, Customer Service, Purchasing, Accounting and Operations. Key Responsibilities Data Management • Maintain and update databases, spreadsheets and information management systems., • Monitor data quality and integrity, identifying and resolving inconsistencies or errors., • Perform data audits, validation and reconciliation activities., • Develop and maintain data standards, naming conventions, and organizational structures., • Generate routine reports and dashboards to support operational and management decision-making., • Coordinate data collection from multiple departments and ensure consistency across systems., • Support data migration, cleansing, and archival projects. Documentation Management • Maintain document control systems and repositories., • Create, organize, review, and distribute controlled documents, including policies, procedures, manuals, forms and records., • Ensure documentation is current, accurately version-controlled and compliant with organizational standards., • Coordinate document reviews, approvals and periodic updates with stakeholders., • Monitor document retention and disposal practices in accordance with company policies and regulatory requirements., • Develop filing structures and documentation standards to improve accessibility and efficiency. Compliance and Quality Assurance • Ensure adherence to data governance, records management, and document control policies., • Support internal and external audits by providing documentation and evidence as required., • Maintain confidentiality and security of sensitive business information., • Assist in implementing process improvements related to data management and documentation practices., • Track compliance metrics and prepare reports for leadership. Collaboration and Support • Serve as a point of contact for data and documentation-related inquiries., • Train employees on documentation standards, data entry requirements and document management systems., • Collaborate with departments to identify opportunities for process improvement and automation., • Support project teams by organizing project documentation and maintaining records throughout project lifecycles. Required Qualifications • Associate's or Bachelor's degree in Business Administration, Information Management, Data Management, Library Science, Records Management, or a related field., • 2-5 years of experience in data coordination, document control, records management, or administrative operations., • Strong proficiency with Microsoft Office Suite, particularly Excel, Word, and SharePoint., • Experience working with databases, document management systems, or enterprise information systems., • Excellent organizational skills with strong attention to detail., • Strong written and verbal communication skills., • Ability to handle confidential and sensitive information with discretion. Preferred Qualifications • Experience with data governance, quality management, or records management programs., • Knowledge of document control processes in regulated environments., • Familiarity with SharePoint, Power BI, ERP systems, CRM platforms, or document management software., • Certification in records management, document control, quality systems, or information governance is a plus.

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