Customer service call center jobs in Elizabeth, New Jersey - Page 2Create job alerts

Job Description Job Title: Customer Service Representative Location: Iselin, NJ Type of Employment: Temporary indefinite In Office/Hybrid/Remote: Hybrid, 2 days a week in office Hourly Rate: $25/hr Job Summary: A large medical manufacturing company in Iselin, NJ is partnering with LHH to hire a HYRBID, temporary Customer Service Representative on a temporary indefinite basis. This role requires a 40-hour work week, Monday through Friday from 8AM to 5PM with a 1 hour lunch. The hourly rate is $25/hr. If this role is a fit to your background, please submit an updated resume for review. Responsibilities Will Include: * Working with assigned accounts and maintaining strong relationships with the customer to ensure return business * Entering all customer purchase orders into Oracle system * Answering incoming phone calls and emails from customers and sales reps (call center feel) * Multitasking in order to fulfill all requests that come in Required Qualifications: * Must be able to work in a very fast paced, high volume environment * Prior account management experience from a corporate company, preferably manufacturing * Strong written and verbal communication skills * Excellent Microsoft Office skills (Word, Excel, PowerPoint, Outlook) * Experience using Oracle is a plus * Ability to work from home efficiently as well as in office when needed Pay Details: $25.00 per hour Search managed by: Nadia Negm Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Planet Honda, the #1 Honda Dealer in NJ, is looking for motivated and enthusiastic individuals to join our Business Development Center (BDC) team to help drive sales and enhance our customer experience. We are committed to providing everyone with quality vehicles, service, and exceptional customer satisfaction. Job Description: As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial role in ensuring our customers have a positive experience from their first point of contact with our dealership. Key Responsibilities: • Respond promptly to customer inquiries via phone, email, and chat, • Schedule appointments for customers to meet with our sales team, • Follow up with previous customers to maintain relationships and encourage repeat business, • Maintain an accurate database of customer information and all interactions, • Provide exceptional customer service by addressing customer concerns and questions, • Collaborate with the sales and service departments to ensure a seamless customer experience, • Achieve consistent weekly and monthly performance targets Requirements: • High school diploma or equivalent, • Previous experience in a customer service or sales role, • Excellent communication and interpersonal skills, • Strong organizational skills and attention to detail, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Must be able to work on Monday – Saturday (day off during the week and Sundays), • Positive attitude and a team player We Offer: • Medical/Dental/Vision Plan, • 401k, • Employee Assistance Program, • Proven Sales & Product Training, • Opportunities for Advancement, • Dealership Gym, • Employee Purchase Program, • Dealership Café, • Base salary with performance-based bonuses, • Paid time off and holidays, • Opportunities for career advancement and professional development, • Employee discounts on vehicles, parts, and services

Job DescriptionDescription: Technical Support Technician WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team. *Please note that your daily duties can change upon the Call Center Managers request to meet business needs. Requirements: The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team.