Customer service call center jobs in San Antonio, TexasCreate job alerts

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am CST to 10:00 pm CST with two days off. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated professionals to work in our San Antonio office at 9800 Fredericksburg Rd San Antonio, TX 78288 for future insurance sales and customer service opportunities in March 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: * Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. * Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. * Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. * Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. * Maintain required Property & Casualty license and state registrations. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or GED equivalent * Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service. * Acquire and maintain Property & Casualty (P&C) license and state registrations, within 90 days of hire. (Training, Licensing and State registration fees paid for by USAA.) * Demonstrated communication, problem-solving, and critical thinking skills to effectively respond to routine member inquiries. * Effective time management and organizational skills. * Successful completion of a job-related assessment may be required What sets you apart: * 1 year of customer contact experience in a needs-based sales environment * 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face * US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 9:30am-6:00pm Work Schedule: 8hr shifts within the hours of 8:00am – 10:00pm CST USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day. All work schedules for this role are 40 hours per week. Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members. Salary: The hiring range for this position is: $45,010-$46,010 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 1 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * Experience working with Medicare Advantage and Medicare Supplement Plans * 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * Experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 2 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans * 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * 3 or more years of experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: * Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. * Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. * Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. * Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. * Maintain required Property & Casualty (P&C) licenses and state registrations. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or GED equivalent * Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed * 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience * Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: * US military experience through military service or a military spouse/domestic partner * Prior experience in a fast-paced contact center environment Training Schedule: Monday - Friday 8hr shift within the hours of 8:00 AM – 6:00 PM Local Time USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Compensation range: The hiring range for this position is: $46,370 - $48,870. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: * Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. * Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. * Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims * Knowledge of estimating losses using Xactimate or similar tools and platforms. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. * Ability to prioritize and multi-task, including navigating through multiple business applications. * May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * 1+ years relevant property adjusting claims of moderate complexity * Experience desk adjusting residential property claims to include water, roof, and personal property * File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) * Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) * Currently hold an active P&C Adjuster license * Experience working directly for a standard insurance carrier * Experience in a all center environment * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the San Antonio, TX location. Relocation assistance is not available for this position. What you'll do: * Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. * Negotiates liability for comparative negligence (claimant or adverse carrier). * Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. * Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. * Analyzes information obtained to establish compliance for regulatory requirements and settlement value. * Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. * Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. * Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. * Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. * Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. * Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * May serve as an informal resource for team members. * Applies proficient knowledge of Auto Physical Damage to adjust claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years of customer service experience. * 1 year of experience handling low to moderately complex auto non injury liability claims. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Experience determining auto liability coverage. * Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. * Ability to organize, analyze, and effectively determine risk and appropriate response. * Successful completion of a job-related assessment may be required. What sets you apart: * 1-2 years recent multi-vehicle claims liability to include comparative negligence * Guidewire Claims Center experience * Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage (Part C) * Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits * Arbitration/Subrogation knowledge * Bachelor's degree * Active Adjuster's License * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $54,550.00 - $97,750.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Days Shift Must be able to take call Do you want to join an organization that invests in you as an RN Service Line Coordinator? At Methodist Hospital Northeast, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Benefits Methodist Hospital Northeast offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation., • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more., • Free counseling services and resources for emotional, physical and financial wellbeing, • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), • Employee Stock Purchase Plan with 10% off HCA Healthcare stock, • Family support through fertility and family building benefits with Progyny and adoption assistance., • Referral services for child, elder and pet care, home and auto repair, event planning and more, • Consumer discounts through Abenity and Consumer Discounts, • Retirement readiness, rollover assistance services and preferred banking partnerships, • Education assistance (tuition, student loan, certification support, dependent scholarships), • Colleague recognition program, • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence), • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location. You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated RN Service Line Coordinator like you to be a part of our team. Job Summary and Qualifications General Statement of Duties: The RN Service Line Coordinator is responsible for all patient care activities related to the specific area of clinical practice. Demonstrates competency in assessing, planning, implementing and evaluating care for each patient. Maintains high standards for performance and acts as a resource person for the department. In this leadership role the Clinical Coordinator promotes collaboration among all members of the team, facilitates delivery and timeliness of service, role models and promotes excellent customer service, prevents and/or resolves conflict and, overall, provides for an optimal patient care and work environment during the designated shift. Essential Job Functions: 1. Obtains nursing history from available sources including the patient, the chart, other nursing personnel and the physician. Differentiates between normal/abnormal findings. Utilizes nursing history to make an assessment of patient’s condition, and individualizes plan of care. Anticipates, recognizes, and reports changes to the appropriate person(s). Monitors patient data and determines it effect on the patient’s progress and the nursing care plan., 2. Documents findings and actions clearly including assessment of the patient and use of safety measures. Makes certain physician’s orders are given and/or completed and all other reports and charges are documented according to policy. Makes certain that charting is thorough and complete., 3. Establishes priorities in providing care for the patient assignment and re-establishes priorities to accommodate changes in the patient’s status and the unit’s operation. Assists with/supervises procedures, equipment set-up and troubleshooting as necessary. Reviews overall nursing care program for the department and determines effectiveness in meeting established care goals., 4. Adapts to changing unit environment, i.e., volume, triage levels and acuity, staffing, etc. Functions as a resource person for less experienced personnel and unit preceptors. Sets up and teaches in-service programs to support the department and to complement overall staff education., 5. Assures that all employees are involved in process improvement actively seeking to improve and refine processes within the department in accordance with System, facility and unit initiatives. Supports hardwiring processes, validating and coaching staff when appropriate and necessary (ex. Hourly rounding, AIDET, quality initiatives, Core Measures, CPOE, eMAR, Unit Based Staff Practice Council participation, etc.), 6. Coordinates patient and room assignments, along with resources and needs, considering needs/abilities of employees available for assignment. What qualifications you will need: Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics: 1. Education: Graduate of an accredited diploma, associates, or baccalaureate degree nursing program *RNs hired as of 01/01/2013 that do not have a BSN upon hire must do all of the following: 1. Enroll in a BSN or higher degree nursing program within two years of hire date and submit documentation to facility CNO (or designated representative), 2. Complete the BSN or higher degree nursing program within five years of hire date Note: Verification of high school graduation/GED is required for those who completed nursing diploma programs., 3. Experience: One year of current RN clinical experience in the specialty area of the unit (ex. ED, OR) required, 4. Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable)., 5. Preferred: Bachelor of Science in Nursing (BSN) on hire Minimum License, Certificates, or Registrations Required: 1. Required: RN License to practice as a professional registered nursing in the state of Texas, 2. Preferred: Certification in their specialty Methodist Hospital Northeast is a 232 bed, full service hospital. We are home to the Joint Replacement Academy. We offer the latest treatment options for knee and hip pain. We house an impressive neurosurgical program. This program offers services from elective spine surgeries to advanced and comprehensive brain and spine care. We are recognized by the American Heart Association/American Stroke Association as a Certified Primary Stroke Center. We handle patients with urgency. We are acknowledged by the American College of Cardiology as an Accredited Chest Pain Center with Primary PCIa. All complaints are handled crucially. We are identified by the American Nurses Credentialing Center for having a Pathway to Excellence Program. We dedicate resources to our employees. We have received the Mission: Lifeline® Bronze Receiving Quality Achievement Award. This is awarded for implementing specific quality improvements. These measures were outlined by the American Heart Association. The improvements impact the treatment of patients who suffer severe heart attacks. This was outlined by the Texas Award for Performance Excellence. We have been nationally recognized by Leapfrog’s Hospital Safety Grade A. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our RN Service Line Coordinator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Days Shift Must be able to take call Do you want to join an organization that invests in you as an RN Service Line Coordinator? At Methodist Hospital Northeast, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Benefits Methodist Hospital Northeast offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation., • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more., • Free counseling services and resources for emotional, physical and financial wellbeing, • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), • Employee Stock Purchase Plan with 10% off HCA Healthcare stock, • Family support through fertility and family building benefits with Progyny and adoption assistance., • Referral services for child, elder and pet care, home and auto repair, event planning and more, • Consumer discounts through Abenity and Consumer Discounts, • Retirement readiness, rollover assistance services and preferred banking partnerships, • Education assistance (tuition, student loan, certification support, dependent scholarships), • Colleague recognition program, • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence), • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location. You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated RN Service Line Coordinator like you to be a part of our team. Job Summary and Qualifications General Statement of Duties: The RN Service Line Coordinator is responsible for all patient care activities related to the specific area of clinical practice. Demonstrates competency in assessing, planning, implementing and evaluating care for each patient. Maintains high standards for performance and acts as a resource person for the department. In this leadership role the Clinical Coordinator promotes collaboration among all members of the team, facilitates delivery and timeliness of service, role models and promotes excellent customer service, prevents and/or resolves conflict and, overall, provides for an optimal patient care and work environment during the designated shift. Essential Job Functions: 1. Obtains nursing history from available sources including the patient, the chart, other nursing personnel and the physician. Differentiates between normal/abnormal findings. Utilizes nursing history to make an assessment of patient’s condition, and individualizes plan of care. Anticipates, recognizes, and reports changes to the appropriate person(s). Monitors patient data and determines it effect on the patient’s progress and the nursing care plan., 2. Documents findings and actions clearly including assessment of the patient and use of safety measures. Makes certain physician’s orders are given and/or completed and all other reports and charges are documented according to policy. Makes certain that charting is thorough and complete., 3. Establishes priorities in providing care for the patient assignment and re-establishes priorities to accommodate changes in the patient’s status and the unit’s operation. Assists with/supervises procedures, equipment set-up and troubleshooting as necessary. Reviews overall nursing care program for the department and determines effectiveness in meeting established care goals., 4. Adapts to changing unit environment, i.e., volume, triage levels and acuity, staffing, etc. Functions as a resource person for less experienced personnel and unit preceptors. Sets up and teaches in-service programs to support the department and to complement overall staff education., 5. Assures that all employees are involved in process improvement actively seeking to improve and refine processes within the department in accordance with System, facility and unit initiatives. Supports hardwiring processes, validating and coaching staff when appropriate and necessary (ex. Hourly rounding, AIDET, quality initiatives, Core Measures, CPOE, eMAR, Unit Based Staff Practice Council participation, etc.), 6. Coordinates patient and room assignments, along with resources and needs, considering needs/abilities of employees available for assignment. What qualifications you will need: Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics: 1. Education: Graduate of an accredited diploma, associates, or baccalaureate degree nursing program *RNs hired as of 01/01/2013 that do not have a BSN upon hire must do all of the following: 1. Enroll in a BSN or higher degree nursing program within two years of hire date and submit documentation to facility CNO (or designated representative), 2. Complete the BSN or higher degree nursing program within five years of hire date Note: Verification of high school graduation/GED is required for those who completed nursing diploma programs., 3. Experience: One year of current RN clinical experience in the specialty area of the unit (ex. ED, OR) required, 4. Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable)., 5. Preferred: Bachelor of Science in Nursing (BSN) on hire Minimum License, Certificates, or Registrations Required: 1. Required: RN License to practice as a professional registered nursing in the state of Texas, 2. Preferred: Certification in their specialty Methodist Hospital Northeast is a 232 bed, full service hospital. We are home to the Joint Replacement Academy. We offer the latest treatment options for knee and hip pain. We house an impressive neurosurgical program. This program offers services from elective spine surgeries to advanced and comprehensive brain and spine care. We are recognized by the American Heart Association/American Stroke Association as a Certified Primary Stroke Center. We handle patients with urgency. We are acknowledged by the American College of Cardiology as an Accredited Chest Pain Center with Primary PCIa. All complaints are handled crucially. We are identified by the American Nurses Credentialing Center for having a Pathway to Excellence Program. We dedicate resources to our employees. We have received the Mission: Lifeline® Bronze Receiving Quality Achievement Award. This is awarded for implementing specific quality improvements. These measures were outlined by the American Heart Association. The improvements impact the treatment of patients who suffer severe heart attacks. This was outlined by the Texas Award for Performance Excellence. We have been nationally recognized by Leapfrog’s Hospital Safety Grade A. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our RN Service Line Coordinator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. • A Home Therapy nurse trains home hemo or peritoneal dialysis patients in-center and sometimes in the patient’s home., • We Will Train - In-center hemodialysis, critical care, and home health are great backgrounds., • Work Schedule – Monday through Friday, 8am to 5pm; Modified schedules are possible based on patient caseload at the facility., • Competitive on-call pay when placed in on-call rotation., • Holidays – Home Training Nurses rarely work on a holiday., • We lead the industry in clinical quality improvement, delivering amongst the best patient outcomes in the U.S. as measured by the CMS ESRD Quality Incentive Program. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned. • Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements as they pertain to home dialysis program and patient care requirements., • Train patient (and/or care partner) in the practice of self-care Peritoneal Dialysis or Hemodialysis upon meeting federal and state regulations governing Registered Nurse qualifications., • Conduct home visits to assess the patient's home environment per policy; initially and minimally annually thereafter. Routinely evaluate patient performance and assess the home environment more frequently as needed to improve care., • Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient., • Document all nursing services in the Electronic Medical Record including but not limited to training sessions, routine and non-routine in-person interactions, and phone conversations. Documentation should accurately reflect the patient status and nursing interventions and be written to ensure continuity of care., • Participate in infection control monitoring, implementation, and recording as requested., • Be familiar with emergency equipment and all emergency operational procedures. Communicate and regularly review Emergency Preparedness procedures with all home patients, including but not limited to emergency disconnection from dialysis equipment, what to do and who to contact if displaced from home., • Ensure clinic and patient supply inventory and usage is appropriate for patient prescriptions and place orders in timely manner to avoid fees and penalties., • Continually seek to improve patient and quality outcomes through tracking and trending of program and patient performance, use of critical thinking skills and root cause analysis to improve patient and quality outcomes. Assist in obtaining data for the continuous quality improvement activities., • Obtain routine and non-routine laboratory tests as ordered and communicate critical lab values and urgent patient needs to the responsible physician or physician extender in a timely manner., • Complete and document monthly review of patient medication profiles. Administer medications as ordered by the physician., • Responsible for performing on call nursing services, nights and weekends, on a rotational basis as needed or assigned., • Flexible with staffing locations and hours to accommodate patient and USRC home program needs., • Coordinate home evaluation with technical services department to ensure that the necessary electrical, plumbing and drainage requirements for proper equipment operation are met prior to patient acceptance into home program. Compensation for the role will depend on several factors, including a candidate's experience, qualifications and skills. U.S. Renal Care offers a comprehensive total rewards package, which includes a 401k match, healthcare coverage, and a broad range of other benefits. QUALIFICATIONS/REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: • Current RN license in applicable state. License must be maintained as current and in good standing., • 12 months of clinical experience in providing nursing care and 3 months of experience in the specific modality for which the nurse will provide home dialysis training, except in states with a more stringent requirement such as Texas, which requires at least 6 months experience in the specific home modality., • Previous experience in providing nursing care to patients on maintenance dialysis preferred., • CPR certification required prior to patient care assignment., • Confirmation of ability to distinguish all primary colors., • Must successfully complete the Home Therapy Nurse Orientation program and maintain annual demonstration of skills and competency applicable for the modality assigned., • Demonstrated working knowledge of the English language and ability to communicate verbally and in writing., • Must have basic computer skills; proficiency in all USRC clinical applications required within 90 days of hire., • Must meet any practice requirement(s) for the applicable state. All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO All Part Time employees are eligible for the following benefits: * 401k with employer match * PTO

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Radiology Tech PRN today with Methodist Hospital Northeast. Job Summary and Qualifications General Statement of Duties: Under supervision performs patient admitting functions which include scheduling and registering patients for radiological procedures. What will you do in this Role: 1. Takes requests for exams from physician offices, schedules patients for radiologic tests, procedures and admissions utilizing scheduling module; obtains accurate information on physician orders, pre-certifications and insurance plans, and enters the information into an appropriate system. Faxes and mails out reports to referring physicians. Separates batch reports and sends to appropriate areas to be place into patient’s medical records for in house patients, answers phones and intercoms, calls Doctors for Radiologists. Coordinates procedures for Radiologists and patients. Responsible for calling on-call teams for emergent cases after hours., 2. Informs patients or the physician office staff about any procedure requirements such as preps and signed order by physician., 3. Coordinates scheduling exams requiring anesthesia or sedation with Anesthesia Group and tech and setup from OR for the anesthesiologist to ensure the availability of staff and equipment., 4. Registers patients for services: obtains required authorizations, demographic and financial information for the patient’s medical and business office records and entering the information online. Will have patients fill out questionnaires appropriate to exam to be done., 5. Collects paperwork and ABN’s when necessary on each patient and aligns pertinent documents for establishing the patient’s medical records and financial file. Distributes documents to appropriate departments. When paper work is returned from departments it must be separated, organized and alphabetized before sending to medical records., 6. Collects deposits, deductibles, co-pays and other payments from patients to reduce bad dept expense and documents payment status in the system and charts. Prepares and submits daily deposits to cashier. Additional Job Roles: 1. Supports the mission and vision of the Methodist Healthcare System and demonstrates excellent customer service at all times., 2. Understands and is committed to helping the Methodist Healthcare System and its associated facilities achieve its goals., 3. Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function., 4. Adheres to the MHS Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and the community. Understands the personal obligation to report any activity that appears to violate applicable laws, rules regulations or the Code of Conduct itself., 5. Completes other duties as assigned. Qualifications: 1. High School Diploma or GED preferred., 2. Two years of experience in patient admitting in a hospital setting preferred • Basic Cardiac Life Support must be obtained within 30 days of employment start date, • (ARRT-R) Radiography must be obtained within 6 months of employment start date, • (RT) Radiologic Technologist/Radiographer, or Certificate, or Associate Degree No Travel Required No experience Required Years of Experience Benefits Methodist Hospital Northeast, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services, • Wellbeing support, including free counseling and referral services, • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence, • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling, • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing, • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Note: Eligibility for benefits may vary by location. Methodist Hospital Northeast is a 232 bed, full service hospital. We are home to the Joint Replacement Academy. We offer the latest treatment options for knee and hip pain. We house an impressive neurosurgical program. This program offers services from elective spine surgeries to advanced and comprehensive brain and spine care. We are recognized by the American Heart Association/American Stroke Association as a Certified Primary Stroke Center. We handle patients with urgency. We are acknowledged by the American College of Cardiology as an Accredited Chest Pain Center with Primary PCIa. All complaints are handled crucially. We are identified by the American Nurses Credentialing Center for having a Pathway to Excellence Program. We dedicate resources to our employees. We have received the Mission: Lifeline® Bronze Receiving Quality Achievement Award. This is awarded for implementing specific quality improvements. These measures were outlined by the American Heart Association. The improvements impact the treatment of patients who suffer severe heart attacks. This was outlined by the Texas Award for Performance Excellence. We have been nationally recognized by Leapfrog’s Hospital Safety Grade A. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Radiology Tech PRN opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Fraud Call Center Representative – Onsite in San Antonio, TX Address: 2822 General Hudnell Dr. San Antonio, TX 78266 Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $16.75/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: • Full-Time Employment: Reliable schedule and stability., • Competitive Pay: Pay is $16.75/hr, • Shift differentials: Night Differential $1.50 extra per hour for shifts between 6 PM-6 AM all days, and/or Weekend Day Differential $1.00 on Saturday-Sunday 6AM-6PM., • Paid Training & Overtime: Get the training you need to excel and take advantage of overtime opportunities., • Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics., • Career Growth: Opportunities to advance your career in a supportive, innovative environment., • Efficiently manage a high volume of inbound calls in a fast-paced environment., • Provide outstanding customer support by answering inquiries related to their accounts., • Identify client needs and recommend solutions when fraud has been identified using comprehensive training, customer records, and our knowledge management systems., • Analyze potential fraud and suspicious activity by monitoring card alerts and fraud prevention reports., • Process disputes and fraud claims in line with client policies and guidelines., • Escalate issues to the appropriate channels when a risk review, exception handling, or further analysis is needed., • Log cases in the database, documenting actions taken and conversations with customers for accuracy., • Maintain confidentiality by ensuring information is shared only with authorized individuals in compliance with legal requirements., • Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations., • An effective communicator who can clearly explain complex information., • A dedicated professional with a strong work ethic and problem-solving skills., • A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution., • Must be at least 18 years old with a High School Diploma or equivalent., • Must have 6 months of Customer Service, Call Center or Dispatch experience., • Complete a background check, credit check, and security fingerprinting. Landing Page: ___ Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.75, which may be below your state's minimum wage. Please consider this when applying . Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: ___. Complete the form and then email it as an attachment to ___. You may also ___.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative – Onsite in San Antonio, TX Address: 2822 General Hudnell Dr. San Antonio, TX Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $15/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: • Full-Time Employment: Reliable schedule and stability., • Competitive Pay: $15/hr, • Shift differentials: Night Differential $1.50 extra per hour for shifts between 6 PM-6 AM all days, and/or Weekend Day Differential $1.00 on Saturday-Sunday 6AM-6PM., • Paid Training & Overtime: Get the training you need to excel and take advantage of overtime opportunities., • Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics., • Career Growth: Opportunities to advance your career in a supportive, innovative environment., • Efficiently manage a high volume of inbound calls in a fast-paced environment., • Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies., • Assist cardholders with inquiries regarding transactions and account statuses., • Listen actively to understand customer needs and offer clear, accurate information., • Process transactions efficiently via web-based applications and handle research requests with precision., • Maintain in-depth knowledge of company and client programs, policies, and technology., • Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations., • An effective communicator who can clearly explain complex information., • A dedicated professional with a strong work ethic and problem-solving skills., • A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution., • Must be at least 18 years old with a High School Diploma or equivalent., • Must have 6 months of Customer Service, Call Center or Dispatch experience. Landing Page: ___ Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15.00 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: ___. Complete the form and then email it as an attachment to ___. You may also ___.

Back Customer Service Representative (Dental & Vision Benefits) Remote in TX or In-Office San Antonio #5788 Multiple Locations Apply X Facebook LinkedIn Email Copy Remote, Texas, United StatesSan Antonio, Texas, United StatesCustomer ServiceFull-time Class starting May 18, 2026, to work in-office San Antonio, TX or remote in Texas! Starting pay rate of $18/hr! Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty. This is an inbound, call center position and will communicate with providers and insured members for verification of insured eligibility, plan provisions, claim status or other pertinent information. This role will be a part of our Group (dental and vision) insurance division. What you do: • Communicates by phone or written correspondence with policyholders, providers, plan participants, and field partners to answer routine questions, process transactions, or resolve issues., • Documents customer inquiries and related customer data electronically., • Assists service team(s) with back office support functions., • Protects the confidentiality of plan participants and policyholders to ensure compliance with privacy policies and procedures., • High school diploma or equivalent., • 0-2 years of related experience Contact center, customer service, dental office and/or insurance experience is highly preferred., • Ability to work overtime when required to support business needs., • Excellent verbal and written communication skills. Demonstrates initiative when assessing situations. A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: • Starting pay of $18 per hour, • 401(k) Retirement Plan with company match and quarterly contribution, • Tuition Reimbursement and Assistance, • Thrive Days - Personal time off, • Health Benefits: Medical, Dental, Vision, • Health Savings Account (HSA) with employer contribution, • Well-being programs with financial rewards, • Professional development programs, • Leadership development programs, • Employee resource groups, • Matching donations program, • Generous paid maternity leave and paternity leave, • Fertility, surrogacy and adoption assistance, • Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S. The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan.Pay Range Pay Range The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $14.16 - $22.65 / hourPay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.

Description CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 253-bed hospital serving the fastest-growing area of San Antonio. Specialized care includes orthopedic and surgical care with advanced spine surgery, Intensive Care, complex neurology for treating stroke and other neurovascular issues, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, women's services, a newborn nursery, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, emergency services, and more. The campus also boasts an Outpatient Imaging Center, an Ambulatory Surgery Center, and four medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Summary: Responsible for performing all the duties of a phlebotomist including specimen collection, specimen receiving, and specimen referrals. Responsibilities: • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Ensures that the company philosophy and core values are evident in the service delivered to customers. * Takes responsibility for seeking and achieving professional growth and continued education. * Assures quality of work performed by all associates. Coordinates services to customers in a manner that provides customer satisfaction and cost-efficient operations. * Assures compliance with CAP, JCAHO, OSHA, infection control, safety, and other regulatory standards, including privacy and security of health information (PHI). * Maintains collection tray/container/bag and working area in a neat and sanitary condition & restocks as necessary. * Responsible for procurement of supplies for the department in cooperation with the team lead. * Performs all duties of a phlebotomist; specimen collection, specimen receiving, specimen send-outs. * Prepares specimens for referral to outside labs, including ordering of misc. and misc. referred testing, packaging of specimens, calling of cab, referral paperwork, and the mail system * Performs all patient specimen collections including, but not limited to, venipuncture, capillary collection, urine drug screen collection, skin tests, and blood, throat, and NP cultures. * Ensures that specimen requirements are met at the time of collection and maintain specimen integrity * Demonstrates good communication skills by competently interacting with customers, patients, family members, nurses, physicians, clients, and co-workers. * Operates the laboratory computer system to document specimen information, patient registration, order entry, collection lists, and other assigned tasks. * Performs other related duties as assigned (stand-by/on-call, inventory, special projects, cross-training, etc.). * Completes associate performance evaluations and annual competency assessments in a timely manner. Job Requirements: Education/Skills • High School diploma or equivalent preferred * Bilingual English/Spanish preferred * Completion of a Phlebotomy; Medical Laboratory; or Medical Assistant program that includes phlebotomy preferred * Familiar with medical terminology; computer data entry; organizational skills Experience • One year phlebotomy experience preferred Licenses, Registrations, or Certifications • Certified Phlebotomy Technician (CPT) is preferred * Phlebotomy Tech (PBT) certification or State licensure is preferred if in Louisiana In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: PRN Work Type: Per Diem As Needed

Back Customer Service Representative (Dental & Vision Benefits) Remote in TX or In-Office San Antonio #5788 Multiple Locations Apply X Facebook LinkedIn Email Copy Position Locations Remote , Texas , United States San Antonio , Texas , United States Area of Interests Customer Service Full-Time/Part Time Full-time Job Description Class starting May 18, 2026, to work in-office San Antonio, TX or remote in Texas! Starting pay rate of $18/hr! Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty. This is an inbound, call center position and will communicate with providers and insured members for verification of insured eligibility, plan provisions, claim status or other pertinent information. This role will be a part of our Group (dental and vision) insurance division. What you do: Communicates by phone or written correspondence with policyholders, providers, plan participants, and field partners to answer routine questions, process transactions, or resolve issues. Documents customer inquiries and related customer data electronically. Assists service team(s) with back office support functions. Protects the confidentiality of plan participants and policyholders to ensure compliance with privacy policies and procedures. Supports department goals by achieving established service standards and metrics. What you bring: High school diploma or equivalent. 0-2 years of related experience Contact center, customer service, dental office and/or insurance experience is highly preferred. Ability to work overtime when required to support business needs. Excellent verbal and written communication skills. Demonstrates initiative when assessing situations. Proficient use of computer systems and keyboarding skills. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: Starting pay of $18 per hour 401(k) Retirement Plan with company match and quarterly contribution Tuition Reimbursement and Assistance Incentive Program Bonuses For your time: Thrive Days - Personal time off Paid time off (PTO) For your health and well-being: Health Benefits: Medical, Dental, Vision Health Savings Account (HSA) with employer contribution Well-being programs with financial rewards Employee assistance program (EAP) For your professional growth: Professional development programs Leadership development programs Employee resource groups StrengthsFinder Program For your community: Matching donations program Paid volunteer time- 8 hours per month For your family: Generous paid maternity leave and paternity leave Fertility, surrogacy and adoption assistance Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S. About this Position's Pay The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan. Job Details Pay Range Pay Range The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $14.16 - $22.65 / hour Pay Transparency Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.

Bilingual Social Media Agent – Remote Earn $17 per hour (This includes an hourly base rate of $16.00 and a bilingual differential of $1.00 an hour) + bonus. Candidates must live in Texas to be eligible. What will I do as a Remote Customer Service Representative? Are you bilingual and have a passion for engaging with customers through modern social media channels? Join our team as a Bilingual Social Media Agent, playing a vital role in supporting our customers, solving their issues, and upselling products and services that meet their needs. While this is primarily a social-media based role, there will be occasions when reaching out to your customers via phone is necessary to ensure they receive the best possible support and solutions. You will represent one of the nation’s largest brands handling inbound inquiries via online social media platforms, providing solutions, and identifying opportunities to offer additional products and services. Key Role Responsibilities • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs., • Process orders, update customer accounts, and ensure accurate records in internal systems., • Fully remote, work-from-home environment with paid training and ongoing professional development, • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment, • Full time hours. 40-hour work week, • Paid Time Off. Because rest isn’t a reward – it's necessary for your well-being., • Medical, Dental and Vision Insurance. We will help cover the cost of your premium., • Tuition Reimbursement. Your goals are important, and we’ll help you achieve them., • Referral Program. We have one of the most lucrative referral programs around. Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Key Qualifications • Must be proficient in both English and Spanish language, with strong bilingual communication stills to effectively engage and assist a diverse customer base., • Spanish and English written communication skills are a must, as you will send most of your time communicating with customers through chat., • Exceptional written communication skills, with the ability to build rapport and handle difficult situations professionally over chat; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting., • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service., • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting., • Available for 12 weeks of paid training, with consistent 8-hour shifts., • Available to work full time 8-hour shifts., • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States. Candidates must live in Texas to be eligible. What You Need to Thrive in Our Remote Environment: • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular), • 25Mbps Download/10Mbps Upload, • Ping Rate – Less than 100 ms, • A private workspace with desk/chair, and a door you can close, where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours., • Ability to be on webcam during working hours

Description Exciting Opportunity: Join Our Team as a Customer Service Representative! Are you a great communicator who enjoys helping people and solving problems? We're looking for motivated, professional, friendly individuals to join our Customer Service Call Center team! Only seeking applicants local to the San Antonio area $18 to $21 an hour based on experience This is not a remote position, but you may have the opportunity to work a hybrid schedule from home a percentage of the time, but you must be employed with ABC for a minimum of 3 months - 6 months of continuous, regular employment and have an acceptable performance and attendance record in order to be eligible for a hybrid schedule. You must also meet or exceed current scorecard goals. • During your training you will be required to train in the office for 3 - 6 months as stated above., • Willing to work a minimum of 1 Saturday* per month (rotate with your Team), • We're only considering local candidates based in San Antonio or nearby areas, as this role is based out of our San Antonio office., • Shift is 9 AM - 6 PM, but during training it will be 8 AM - 5 PM Are you ready to embark on an exciting career with ABC Home & Commercial Services? We're not just a company; we're a close-knit community dedicated to service and excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now! How You'll Make an Impact: ABC Home & Commercial Services is seeking a professional, detail oriented individual who can consistently accommodate our current or new customers as well as Technicians & Service Managers. This person should be able to handle a wide variety of services calls for specific departments (Pest or Mechanical). Requirements What You'll Bring: • Experience Preferred - will train the right candidate., • Bonus points if experience is in any of the following services: Mechanical (HVAC, Plumbing, Electrical), Lawn, Pest and Home Improvement (Handyman, pool cleaning/repair, power washing), • An individual that is cooperative, accommodating and patient., • Ability to be consistent with repetitive work., • Supportive and always willing to help., • Ability to organize tasks and workload consistently throughout the day., • Excellent interpersonal and communication skills., • Must be able to adhere to company policies and procedures., • High proficiency with emailing, instant messaging, and use of various electronic devices and applications for effective communication and information sharing., • Excellent written communication skills, including spelling and punctuation., • Bilingual is a plus., • Collaborative team player., • Must be able to type at least 30 wpm, proficient in 10-key, and be able to use phone systems., • Ability to sit for long periods of time., • Willing to work a minimum of 1 Saturday per month (rotate with your Team)*., • During your training you will be required to train in the office for 3 - 6 months. What We Offer: • Health, Dental, Vision & Life Insurance, • 401(k) with company matching, • Paid vacation and sick leave (PTO), • Participation in Profit Sharing Plan, • Volunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO), • Additional compensation for promoting and referring our services (Lead Now Program)., • Company clubs & committees, and company outings, • Paid trainings and development opportunities, • Tuition reimbursement, • Educational scholarships for employees and family members, • Wellness program, including gym membership, • (Hybrid Schedule) Potential to work from home a percentage of the time after 3 - 6 months of training. What You'll Do: • Answer incoming calls for specific department(s) such as Home Improvement, Pest, Lawn & Mechanical., • Provide timely and accurate information to incoming customer requests., • Schedule service appointments., • Resolve or diffuse customer issues and provide timely feedback to supervisors regarding service failures or customer concerns or customer concerns., • Resolve service problems by clarifying the customer's complaint; determine the cause of the problem; select and explain the best solution to solve the problem, expediting corrections or adjustments; follow up to ensure resolution., • Maintain customer records by immediately updating account information., • Work in partnership with other employees to meet and exceed customer expectations., • Maintain a professional attitude at all times with customers, fellow employees and supervisors. ABC is an Equal Opportunity Employer. Please note that if an offer is extended ABC participates in the E-verify (I9) program & conducts a thorough Background check and pre-employment drug screening. For CSR positions a WPM test will also be conducted. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.

*Fully in-office training for first 90 days *- Hybrid schedule to follow *Pay Rate: *$17.75/hr *Schedule: *Monday - Friday 12pm - 9pm Contract to Hire We are actively seeking to onboard a Viewer Experience Advocate to join our dynamic Viewer Experience team. As a Viewer Experience Advocate joining our dynamic Viewer Experience team, you will be at the forefront of our viewer interactions, playing a vital role in enhancing our brand image. Your technical expertise will be of utmost importance as you skillfully address viewer needs, passionately recommend suitable products, and fearlessly embrace new challenges. • In this role, your understanding of network functionality and familiarity with common streaming devices will be instrumental in providing unparalleled support to our viewers., • Act as first point of contact for resolving technical queries and ensuring a seamless streaming experience., • Support multiple products, using multiple systems, and servicing multiple regions., • Provide assistance to viewers via phone and/or chat regarding account management, billing queries, content questions, and basic navigation of our site and applications., • Make streaming product recommendations on each viewer interaction., • A high school diploma or GED and at least one year of experience in customer service., • Proficiency in Windows Operating Systems, Microsoft Excel, Word, and Google Docs., • Strong written and verbal communication skills., • Excellent typing, phone, and computer navigation skills., • High standards of written communication, including proper punctuation, grammar, and spelling., • Good comprehension and documentation skills., • The ability to navigate the Internet, email, and Instant Messenger tools., • Familiarity with digital streaming services and devices., • A positive, adaptive attitude, ready to switch gears to meet the needs of our viewers and team., • Effective and professional communication skills., • Robust time management skills to ensure productivity aligns with department standards., • A sense of accountability, taking ownership of issues from start to finish., • Willingness to work 365 days a year (including holidays) with 24-hour support availability., • Dependable access to transportation. #priorityeast26 This is a Contract to Hire position based out of San Antonio, TX 78229. The pay range for this position is $17.75 - $17.75/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

POSITION SUMMARY/RESPONSIBILITIES: Prepares pharmacy prior authorization requests for review by nurse/pharmacist/physician reviewers. Completes pharmacy authorization requests and issues review outcome notifications to Community First Health Plans (CFHP) members and providers. Follows clinical criteria and instructions to approve prior authorization requests based on established criteria, plan policies and procedures. Performs non-medical research including eligibility verification and benefits verification. Reviews medication utilization reports and identifies trends through advanced data analytics. Produces reports to comply with regulatory and accreditation standards. EDUCATION/EXPERIENCE Graduation from high school/GED required. Bachelor's degree preferred. Five years of pharmacy experience required. Some coursework at the college level is preferred. Excellent customer service, phone etiquette, attention to detail, and typing skills is required. Basic knowledge of Microsoft Office and internet required. Experience in health insurance/pharmacy insurance or managed care organization preferred. Prior authorization processing experience desired. Experience in a PBM or managed care call center desired. Knowledge of InterQual screening criteria as well as DRG, ICD-10 and CPT coding is preferred. LICENSURE/CERTIFICATION Texas State Board of Pharmacy registration required. Certification as a Pharmacy Technician (CPhT) is required.

About VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter. What You’ll Do • Handle customer-service or sales calls (inbound and outbound)., • Follow detailed scripts and procedures., • Resolve customer issues using empathy, accuracy, and strong communication., • Meet performance goals for quality, response time, and satisfaction. What You’ll Need • Clear English communication (bilingual preferred, additional pay), • 2-monitor setup, minimum 1080p resolution each, • Hard-wired Ethernet connection, • Windows 10 or higher, 8GB+ RAM, and a USB headset with noise cancellation, • Quiet, distraction-free workspace, • Strong work ethic and ability to complete training modules independently Preferred Background • 2+ years of customer-service, call-center, or sales experience, • Previous remote or performance-based work experience, • Tech-savvy, reliable, and eager to learn Please note this is a 1099 contractor position.

START DATE: MAY 11th Description We are actively seeking Call center reps to join our dynamic Viewer Experience team. As a Viewer Experience Advocate joining our dynamic team, you will be at the forefront of our viewer interactions, playing a vital role in enhancing our brand image. Your technical expertise will be of utmost importance as you skillfully address viewer needs, passionately recommend suitable products, and fearlessly embrace new challenges. • A high school diploma or GED and at least one year of experience in customer service., • Proficiency in Windows Operating Systems, Microsoft Excel, Word, and Google Docs., • Strong written and verbal communication skills., • Excellent typing, phone, and computer navigation skills., • High standards of written communication, including proper punctuation, grammar, and spelling., • A positive, adaptive attitude, ready to switch gears to meet the needs of our viewers and team., • Effective and professional communication skills. #WestPriority26 This is a Contract to Hire position based out of San Antonio, TX 78229. The pay range for this position is $17.75 - $17.75/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to startCaring. Connecting. Growing together. TheAssociate Pharmacy Care Coordinatorwill make outbound calls to members and physicians to improve medication adherence and other pharmacy related quality metrics. Responsible for gathering prescription refill orders and providing excellent customer service as well as determining the eligibility of members applying for the Medical Assistance Program. Schedule: Monday to Friday,9:00 AM - 6:00 PM and Saturday rotation (8:00 AM - 5:00 PM) Location: Onsite -19500 W Interstate 10, San Antonio, TX 78257 Primary Responsibilities: • Conduct a high volume of outbound calls to members to discuss reasons for non-compliant to medication(s), schedule pharmacy telephonic appointments, and/or obtain important follow up information from providers. Outbound calls are made primarily using an auto dialer requiring precision to detail and adaptability to type of response needed, • May answer inbound calls from members and assists them with their inquiries. Routes calls to appropriate department if necessary, • Follows system scripting and validates member demographic information, • Documents the provider or member's record with accurate information obtained on the call, • Performs desk and on-site review of all claims documentation to validate correct billing and that payment made to contracted pharmacies is supported and appropriate, • Provides support to internal staff, subcontractors and providers with respect to Medicare drug related issues, • Participates in and contributes to the overall pharmacy quality improvement initiatives, • Collects and maintains eligibility information in an appropriate and confidential manner, • Enters all assigned applications within a specified time frame to ensure eligibility deadlines are met accordingly, • Exhibits excellent phone and communication skills while providing complete and accurate information to members, • Requests additional or supplemental information via correspondence to complete applications, • Adheres to assigned schedule and quality metrics, • Uses a multi-lined telephonic system to answer calls regarding eligibility requirements and medication refill orders, • Follows all policy and procedures for the Medical Assistance Program, • Performs all other related duties as assigned, • Ability to receive and comprehend instructions verbally and/or in writing Required Qualifications: • High School Diploma/GED(or higher), • Active and unrestricted Pharmacy Technician license in the state of Texas, • National Pharmacy Technician Certification (Certified Pharmacy Technician), • 6+ months of experience in a pharmacy setting, • 6+ months of experience in a customer service setting, • 6+ months of experience with Medicare Part D, particularly the pharmacy record review, claims, billing, and reimbursement rules, • 6+ months of experience with HIPAA Privacy and Security Rules and CMS security requirements, • 6+ months of experience with Microsoft Office, internet, and e-mail, • 6+ months of previous Call Center experience, • PBM experience, • Advanced knowledge of NCPDP and other types of prescription drug claims, • Working knowledge of Medicare Part B and Part D coverage guidelines and payment methodologies Previous retail pharmacy experience, • Bilingual (English/Spanish) Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED

This individual will be analyzing excel reports in extensive detail - they will need RCM experience but they are running reports for each department to identify specific needs, shortfalls, or workflow. This individual is analyzing the data to support the teams in missing collection/ billing gaps for each facility and payer! There are more than 80+ tabs on the excel sheets organized by both facility and payer. Responsible recording rates on account on a timely basis, resolving payment variances and completing month-end close in accordance with CBO policies for facilities assigned. Performs other related duties as assigned or requested. Customer Service • Maintains the highest level of customer service via courtesy, compassion and positive communication., • Promotes the Mission and Vision of Post Acute Medical within the work environment and the community., • Respects dignity and confidentiality by adherence to all applicable policies and procedures., • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Fully in-office training for first 90 days - Hybrid schedule to follow *Pay Rate: *$17.75/hr *Schedule: *Monday - Friday 12pm - 9pm Contract to Hire We are actively seeking to onboard a Viewer Experience Advocate to join our dynamic Viewer Experience team. As a Viewer Experience Advocate joining our dynamic Viewer Experience team, you will be at the forefront of our viewer interactions, playing a vital role in enhancing our brand image. Your technical expertise will be of utmost importance as you skillfully address viewer needs, passionately recommend suitable products, and fearlessly embrace new challenges. • In this role, your understanding of network functionality and familiarity with common streaming devices will be instrumental in providing unparalleled support to our viewers., • Act as first point of contact for resolving technical queries and ensuring a seamless streaming experience., • Support multiple products, using multiple systems, and servicing multiple regions., • Provide assistance to viewers via phone and/or chat regarding account management, billing queries, content questions, and basic navigation of our site and applications., • Make streaming product recommendations on each viewer interaction., • A high school diploma or GED and at least one year of experience in customer service., • Proficiency in Windows Operating Systems, Microsoft Excel, Word, and Google Docs., • Strong written and verbal communication skills., • Excellent typing, phone, and computer navigation skills., • High standards of written communication, including proper punctuation, grammar, and spelling., • Good comprehension and documentation skills., • The ability to navigate the Internet, email, and Instant Messenger tools., • Familiarity with digital streaming services and devices., • A positive, adaptive attitude, ready to switch gears to meet the needs of our viewers and team., • Effective and professional communication skills., • Robust time management skills to ensure productivity aligns with department standards., • A sense of accountability, taking ownership of issues from start to finish., • Willingness to work 365 days a year (including holidays) with 24-hour support availability., • Dependable access to transportation. #priorityeast26 This is a Contract to Hire position based out of San Antonio, TX 78229. The pay range for this position is $17.75 - $17.75/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Customer Service Representative - Prescription Benefits Join a customerfocused team where you'll make a real impact by helping members understand and use their prescription benefits. This role is ideal for someone who enjoys problemsolving, clear communication, and delivering empathetic service in a highvolume environment. *What You'll Do * • Handle 30-50 customer interactions per day via phone and email, answering questions about prescription benefits, • 2+ years of call center experience (medical or insurance experience preferred), • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am CST to 10:00 pm CST with two days off. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated professionals to work in our San Antonio office at 9800 Fredericksburg Rd San Antonio, TX 78288 for future insurance sales and customer service opportunities in March 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: - Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. - Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. - Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. - Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. - Maintain required Property & Casualty license and state registrations. - Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or GED equivalent - Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service. - Acquire and maintain Property & Casualty (P&C) license and state registrations, within 90 days of hire. (Training, Licensing and State registration fees paid for by USAA.) - Demonstrated communication, problem-solving, and critical thinking skills to effectively respond to routine member inquiries. - Effective time management and organizational skills. - Successful completion of a job-related assessment may be required What sets you apart: - 1 year of customer contact experience in a needs-based sales environment - 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face - US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 9:30am-6:00pm Work Schedule: 8hr shifts within the hours of 8:00am – 10:00pm CST USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day. All work schedules for this role are 40 hours per week. Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members. Salary: The hiring range for this position is: $45,010-$46,010 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Security Department The Security Department for Vantage Data Centers is very hands on. In most cases, we specify, purchase, configure and maintain all networking and server hardware. We also work closely with partner VARs to learn about the latest technology changes so that we can make informed purchase decisions. We are always looking for ways to strike the best balance between technology, performance, and cost. Vantage Security Department also participates in designing each of our new data center building's security infrastructure. If you like getting into the details and helping to design, build and maintain Security infrastructure in a modern data center, then come work at Vantage. We're expanding with many new builds! Position Overview This role is on-site in San Antonio, TX. The role may travel up to 25% pending business needs. The Security Systems Technician is responsible for monitoring and maintaining Vantage data centers security systems to ensure all customer security needs are met. This will involve project management activities for all security systems installs and any upgrades required. Essential Job Functions * Participate in project management for all security system installations and upgrades. * Collaborate with other groups or departments during system design, implementation, and commissioning of new VDC buildings to ensure projects are completed per VDC standards and all timelines are met. * Monitor and maintain data center's Security systems to ensure that all customers security needs are met and functional with maximum uptime. * Generate reports as needed for VDC Audits and as required by customers. * Prioritize work schedule to minimize impact on customers. * Build, lead, and maintain access levels for all Vantage Data Centers. * Retrieve video footage as requested or required for legal, law enforcement or operational review. * Handle all service requests for site repairs and maintenance. * Lead all security related vendors for installations, ongoing service, and repairs to ensure timeline execution. * Hands-on troubleshooting and repair as needed. * Document all critical evolutions, lessons learned, and find possible efficiency gains in processes * Support, and monitor vendor activities ensuring work activities meet scope of work and follow established procedures * Develop and implement Standard Operations Procedures * Lead the tasks in accordance with client service level agreement. * Respond as needed when system maintenance or complications arise * Additional duties as assigned by Management Job Requirements * DEC or equivalent work experience, in Information Technology preferred * 5 + years of demonstrated ability/experience managing security systems, required * 3+ years of demonstrated ability/experience with Access Control Systems (ACS), Video Surveillance System (VSS) required * In-depth, hands-on expertise with all low-voltage security technologies (CCTV, access control, IP networking and structured cabling * Experience designing security systems for new buildings or facilities, to include placement of access control systems, cameras, and call buttons * Project management experience managing large scale projects with multiple deadlines and customers * Strong computer skills including proficiency with Microsoft desktop and server operating systems, as well as Microsoft Office 365 * Working knowledge of networking concepts (IP addresses, MAC addresses) * Genetec certification highly desired or the ability to obtain certification within 90 days of hire * Experience with Traka Systems * Data Center experience is strongly preferred, but not required * Able to plan, coordinate, and prioritize feature work to meet business commitments * Strong communication skills (verbal and written) with effectively communicate internally with team members as well as externally with vendors and other service providers. * Travel is expected to be less than 25%, but may be higher during construction projects Physical Demands and Special Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Additional Details * This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. * Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown #LI-A02 #LI-ONSITE We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage Data Centers is an Equal Opportunity Employer Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Site Operations Department The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations. Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective. This job posting is for transitioning military: US Air Force, US Navy, US Army, US Marine Corp, US Coast Guard etc. Timeline can be now, or anytime in 2025 or 2026. When you formally apply, please indicate locations and estimated timeline for terminal leave and EAOS. Potential locations: (these are onsite positions) * Ashburn, VA / Sterling, VA * Phoenix, AZ * Quincy, WA * Santa Clara, CA * New Albany, OH (Columbus) * San Antonio, TX * Future States and Site to be determined Position Overview We are looking for Critical Facilities professional who knows what best-in-class service looks like and can make that a reality. This role is an important member of our facilities team where we manage some of the most efficient and cost-effective data center facilities in the industry. The successful candidate for this role will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers. If you enjoy working on critical data center systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components and lighting systems. If you know the importance of getting it right the first time and not disrupting mission critical data centers. If you enjoy delighting customers with superior service and you have the desire and ability to do so, then please read on! Essential Job Functions * Work under limited supervision, both independently and within a team environment * Manage multiple one-time and/or ongoing projects * Respond to safety and emergency situations and maintain a safe and secure work environment * Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment * Frequent contact with employees at all levels of the organization; frequent external contact with vendors Duties * Operate, perform maintenance and service repairs on critical Data Center systems (UPS, PDU, Diesel Generators, ATS equipment and Building Controls, Chillers, CRAH, ETC) * Develop reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime * Coordinate, and oversee all maintenance vendors to ensure personnel safety, protect the Facility's critical equipment, and maintain power to the critical load * Create required MOPs (Method of Procedure), SOPs (Standard Operating Procedures) and EOPs (Emergency Operating Procedures) to ensure all maintenance activities are performed in accordance to them * Additional duties as assigned by Management Job Requirements * Minimum 3 years, 5+ years preferred, of "hands on" experience with the maintenance and repair of industrial electrical and mechanical systems in mission-critical facilities to include; emergency generators (Generators, Fuel Delivery systems and Parallel Switchgear), electrical distribution (MV/LV switchgear and associated controls), critical and essential PDUs, UPS, switchgear, HVAC, air handling units, computer grade cooling systems, and building monitoring/control systems. * Demonstrate knowledge in operating, maintaining, repairing, inspecting and testing critical electrical distribution systems, HVAC systems and building management/automation equipment * Ability to read commercial building blueprints and understand electrical single lines and schematics * Knowledge of commonly-used concepts, practices, and procedures related to mechanical & electrical systems needed to run data centers * Technical Writing skills and experience; as well as creating, coordinating, updating and/or modifying MOPs/SOPs/EOP's for critical facilities equipment, to include supporting new systems and researching technical requirements * Work experience in the electrical or mechanical field is highly desired. Strong emphasis on technical skills/training, with intent to obtain license within a reasonable time * May be required to complete formal training in an area of specialty, such as UPS maintenance * Candidates must possess reliable transportation for reporting to work for shifts, or emergencies * Travel is expected to be less than 5%, occasionally for training purposes * Potential employees must complete a background check successfully Physical Demands and Special Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to stand 1/3 - 2/3 of the time * Ability to walk 1/3 - 2/3 of the time * Ability to sit 1/3 - 2/3 of the time * Ability to climb and balance 1/3 - 2/3 of the time * Ability to stoop, kneel, crouch and crawl 1/3 - 2/3 of the time * Ability to reach with hands & arms 1/3 - 2/3 of the time * Ability to smell, talk & hear * Ability to use hands to type, handle & feel * Ability to reach with hands and arms * Ability to see at close and distance ranges and the ability to see color * Must be comfortable working in a high stress, fast paced environment with shifting priorities * Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support * Ability to lift up to 50 pounds 1/3 of the time Additional Details: * Salary Range: $ 35 - 55 Hourly + Bonus(this range is based on national market data and may vary in other locations) * This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. * Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown. * This role is open on a rolling basis, and we review applications as they come in. There's no set deadline, but if you're interested, we encourage you to apply soon-our hiring needs can shift, and we welcome applications at any time while the opportunity is available. #LI-TS1 #LI-Onsite We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage Data Centers is an Equal Opportunity Employer Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Equipment Technician today with Methodist Hospital. Benefits Methodist Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation., • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more., • Free counseling services and resources for emotional, physical and financial wellbeing, • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), • Employee Stock Purchase Plan with 10% off HCA Healthcare stock, • Family support through fertility and family building benefits with Progyny and adoption assistance., • Referral services for child, elder and pet care, home and auto repair, event planning and more, • Consumer discounts through Abenity and Consumer Discounts, • Retirement readiness, rollover assistance services and preferred banking partnerships, • Education assistance (tuition, student loan, certification support, dependent scholarships), • Colleague recognition program, • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence), • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location. Come join our team as a(an) Equipment Technician. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today! Job Summary and Qualifications Assumes primary responsibility for all equipment utilized in the department, as well as the maintenance of the department supply, storage and equipment preparation areas. Performance requires a high degree of communication ability, technical skills and knowledge of equipment function and safety in order to provide consistent quality medical equipment function and availability for all clinical needs. Essential Job Functions: 1. Assembles and calibrates all invasive and noninvasive mechanical ventilators and respiratory equipment per manufactures recommendations., 2. Maintain all equipment utilized and follow proper disinfection/sterilization techniques for equipment., 3. Responsible for maintaining appropriate equipment availability and ordering rental equipment when necessary., 4. Maintains cleanliness and inventory of the lab to include equipment and facilities. Will organize, order inventory of office supplies and equipment and will maintain storage room clean and stocked at the completion of each shift., 5. Responsible for supporting the Respiratory Care Supervisors and staff by assisting with taking clean equipment and supplies to all areas and returning dirty equipment to the department., 6. Must follow-up on equipment hazard reports and follow manufacturer's procedures for recall action or equipment modifications required by special notice. Additional Job Functions: 1. May handle, pick up, deliver and/or stock non-controlled medications as directed by a licensed team member., 2. The job responsibilities of this position may include cross training in other functions or positions to ensure satisfactory operation of the department/work unit or to permit flexible staffing assignments. It also includes flexing of work schedules to meet departmental needs and staffing at other MHS facilities and candidate will take “CALL” as necessary on a rotational basis., 3. Supports the mission and vision of the Methodist Healthcare System and demonstrates excellent customer service at all times., 4. Understands and is committed to helping the Methodist Healthcare System and its associated facilities achieve its goals., 5. Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function., 6. Adheres to the MHS Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and the community. Understands the personal obligation to report any activity that appears to violate applicable laws, rules regulations or the Code of Conduct itself., 7. Completes other duties as assigned. Methodist Hospital opened in 1963 as the first hospital in the now internationally acclaimed South Texas Medical Center. With over 900 beds, Methodist Hospital offers a broad range of specialties including cardiology, oncology, bone marrow transplants, emergency medicine, neurosciences, maternity care, gynecology and orthopedics. We are proud to be the largest provider of the lifesaving ECMO Program in San Antonio, are home to the largest robotics program in the world, and our Adult Blood Cancer and Stem Cell Transplant unit has become the first program to receive FACT Accreditation in North America. As the flagship hospital, and most comprehensive medical care facility of Methodist Healthcare, we appreciate the support and recognition we receive from the community. We’ve recently been named the No.1 Best Regional Hospital by the U.S. News and World Report for 2019-20. We pride ourselves on providing the highest quality of care possible for our patients, which is proven by our consecutive Grade A Leapfrog Hospital Safety scores. In addition, Methodist Hospital not only received a Primary Stroke Center designation from The Joint Commission, but has also received a Comprehensive Stroke Center Certification from DNV GL Healthcare, designating the facility as offering the most advanced stroke treatment available in a given geographic area. For more information, please visit our website at and select Methodist Hospital under Locations. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Equipment Technician opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: - Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. - Asks questions to discover key information and life events and understand need or problem. Documents relevant information. - Recognizes life events, understands and assesses the member's needs, financial situation, and goals. - Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales - techniques and persuasion skills and implements recommendation(s). - Educates the member on how regulatory changes will impact a product. - Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. - May provide limited member servicing support. - Ensures adherence to company and regulatory practices. - Supports enterprise business goals through the achievement of individual referral and product acquisition goals. - Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. - Employees in Health Solutions work with brokered products and act as an agent for the member. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: - Hours of operation - January – September /Monday – Friday / 7:30am – 6:00pm (Central) - October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) - Your 8-hour shift will fall within these hours. We are currently looking for closing shift - This role is required to be in office, with potential hybrid opportunity after 6 months. - This is for a June 8, 2026 start date What you have: - High School Diploma or General Equivalency Diploma required. - Required maintenance of Life and Health license. - Required annual completion of AHIP and Broker/Carrier appointments. - 2 or more years customer service/sales experience. - Experience delivering frequent written and oral communication. - Experience acquiring and applying new concepts and information. - Experience processing and analyzing information. - Experience fulfilling requests and meeting deadlines. - Experience resolving conflict and negotiating. - Experience multi-tasking in an operating systems environment. - Experience participating in or leading teams. - Successful completion of a job-related assessment may be required. What sets you apart: - Current Life and Health License - 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans - 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) - 3 or more years of experience working with Final Expense Policies - Life Insurance Sales experience - Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: - Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. - Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. - Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. - Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. - Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. - Maintains accurate, thorough, and current claim file documentation throughout the claims process. - Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates - Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. - Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. - May be assigned CAT deployment travel with minimal notice during designated CATs. - Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma. - 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims - Knowledge of estimating losses using Xactimate or similar tools and platforms. - Demonstrated negotiation, investigation, communication, and conflict resolution skills. - Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. - Ability to prioritize and multi-task, including navigating through multiple business applications. - May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. - Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: - 1+ years relevant property adjusting claims of moderate complexity - Experience desk adjusting residential property claims to include water, roof, and personal property - File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) - Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) - Currently hold an active P&C Adjuster license - Experience working directly for a standard insurance carrier - Experience in a all center environment - US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: - May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. - May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. - May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. - May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Call Center Representative A to Z Bathroom Remodeling is one of the fastest-growing brands in the acrylic bath remodeling industry. We specialize in custom bath remodeling solutions that enrich the lives of our customers by delivering bathrooms that are attractive, durable, and maintenance-free. A to Z Bathroom Remodeling of San Antonio is seeking a Call Center Representative for our San Antonio, TX market and surrounding areas to join our winning team. This is a great opportunity to work with a rapidly growing company, earn a competitive income, and make a positive impact by helping homeowners improve their homes. General Purpose: Provide excellent customer service while contacting homeowners by phone to set qualified appointments for free consultations. Accurately input and manage lead information, update reports, and respond to inbound inquiries from advertisements. Responsibilities: * Deliver a scripted pitch to homeowners * Adapt scripts to meet the needs of individual homeowners * Handle questions and overcome objections professionally * Collect and verify homeowner information (name, address, phone number, etc.) * Schedule appointments over the phone * Enter appointment details into the system accurately * Document key details from conversations * Confirm appointments set by canvassers or sales representatives * Schedule appointments for sales representatives * Conduct quality control calls * Answer inbound calls from prospective customers responding to ads * Follow up with homeowners after initial contact * Maintain and update lead information and reports Qualifications: * Strong understanding of sales and marketing principles * Previous experience in telemarketing, sales, marketing, or promotions preferred * Product knowledge (training provided) * Proficiency with basic computer applications * Excellent communication and customer service skills We’d love to hear from you—apply today! We are hiring immediately and look forward to adding you to our growing team. Powered by JazzHR NeS31FE022

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Customer Service / Remote] - Anywhere in U.Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone cal

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to clie

DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by actively listening, empathizing, and findi

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the San Antonio, TX location. Relocation assistance is not available for this position. What you'll do: - Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. - Negotiates liability for comparative negligence (claimant or adverse carrier). - Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. - Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. - Analyzes information obtained to establish compliance for regulatory requirements and settlement value. - Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. - Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. - Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. - Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. - Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. - Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. - May serve as an informal resource for team members. - Applies proficient knowledge of Auto Physical Damage to adjust claims. - Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. - May be assigned CAT deployment travel with minimal notice during designated CATs. - Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma. - 2 years of customer service experience. - 1 year of experience handling low to moderately complex auto non injury liability claims. - Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. - Experience determining auto liability coverage. - Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. - Demonstrated negotiation, investigation, communication, and conflict resolution skills. - Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. - Ability to organize, analyze, and effectively determine risk and appropriate response. - Successful completion of a job-related assessment may be required. What sets you apart: - 1-2 years recent multi-vehicle claims liability to include comparative negligence - Guidewire Claims Center experience - Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage (Part C) - Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits - Arbitration/Subrogation knowledge - Bachelor's degree - Active Adjuster's License - US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $54,550.00 - $97,750.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 2 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans * 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * 3 or more years of experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 1 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * Experience working with Medicare Advantage and Medicare Supplement Plans * 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * Experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 2 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans * 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * 3 or more years of experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: * Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. * Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. * Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. * Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. * Maintain required Property & Casualty (P&C) licenses and state registrations. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or GED equivalent * Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed * 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience * Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: * US military experience through military service or a military spouse/domestic partner * Prior experience in a fast-paced contact center environment Training Schedule: Monday - Friday 8hr shift within the hours of 8:00 AM – 6:00 PM Local Time USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Compensation range: The hiring range for this position is: $46,370 - $48,870. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Hiring for All Positions – Auto Dealership The secret to our dealership’s ongoing success? We only hire the best people. To us, each new employee is an investment—an investment in their future growth and professional development and in our business. We are proud to employ the best technicians, sales consultants, service advisors and valets in the business. But our needs don’t stop there. We are also looking for top-notch IT administrators, marketing coordinators, HR managers, training facilitators, call center representatives and more to join our expert teams. If you have what it takes and are ready to take your career to a whole new level, then let’s talk about future opportunities. Just submit your resume and job preference and we will keep you posted when a job comes available that matches your needs and experience. Requirements will vary by position. However, most positions will require a valid driver license (must be insurable) and a combination of education and/or relevant experience. Education and/or Experience Varies by job Candidates with a combination of education and/or experience are preferred Compensation Compensation is based on experience and commensurate with Fortune 500 companies. Benefits Benefits include medical, dental, life and disability, 401(k), paid vacation, sick, holiday and a wellness program. We are an Equal Opportunity Employer. About Kahlig Auto Group is an industry leading automotive retailer comprised of 10 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales, service and overall ownership. We are a company full of hard-working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 1 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * Experience working with Medicare Advantage and Medicare Supplement Plans * 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * Experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 2 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans * 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * 3 or more years of experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

A Service Desk Quality Analyst monitors and evaluates IT service desk interactions (emails, tickets, chats) to ensure compliance, technical accuracy, and high-quality customer support. They analyze performance trends, identify training gaps, and provide coaching to agents to improve customer satisfaction (CSAT) and service efficiency. Key Responsibilities Interaction Monitoring: Review inbound/outbound tickets and email responses for demeanor, accuracy, and policy compliance. Performance Metrics Analysis: Track key performance indicators (KPIs) such as first response time, average resolution time, and ticket volume. Coaching & Training: Provide constructive feedback to agents to improve support quality. Quality Assurance (QA) Standards: Create and maintain criteria for measuring agent performance. Process Improvement: Identify root causes of poor service performance and recommend solutions Minimum Qualifications Associate’s Degree or equivalent relevant experience Professional Certifications or License preferred; 5-8 years of experience in call center, quality control, quality assurance and/or training. Other Job Specific Skills Extensive experience with quality assurance program creation or execution. Extensive Experience with service desk monitoring/ticketing software. Exceptional customer service and problem-solving skills. Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. Excellent analytical skills and decision-making abilities. Proven ability to achieve and maintain departmental quality standards. Superb Internet software and Windows operating systems and software skills. Exceptional ability to train and develop new and existing support agents. Excellent interpersonal, facilitation, and relationship management skills. Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. Great coordination skills across multiple departments of the Customer system. Analytical Skills: Ability to analyze data to spot trends in support quality. Communication Skills: verbal and written skills for providing coaching and feedback. Technical Knowledge: Familiarity with IT support, ticketing systems (e.g., JIRA), and Service Desk tools. Experience: Previous experience in customer service and quality assurance is typically required #CJPost Interaction Monitoring: Review inbound/outbound tickets and email responses for demeanor, accuracy, and policy compliance. Performance Metrics Analysis: Track key performance indicators (KPIs) such as first response time, average resolution time, and ticket volume. Coaching & Training: Provide constructive feedback to agents to improve support quality. Quality Assurance (QA) Standards: Create and maintain criteria for measuring agent performance. Process Improvement: Identify root causes of poor service performance and recommend solutions