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Department/Unit: HBD - Medicine Cardiology Work Shift: Day (United States of America) Salary Range: $83,200.00 - $128,960.00 Registered Nurse (RN) Cardiology Office Albany, NY Our Cardiology outpatient practice located in Albany, NY is seeking an RN with excellent attention to detail and clinical reasoning skills to join our dedicated team of healthcare providers! Under the direction of the practice physician and/or advanced practice provider (APP) and the supervision of the Nurse Supervisor (RN), the RN may provide direct patient care, patient triage (in-person and telephonic), assessment, planning, directing and evaluating of a patient’s specific care plan and clinic visit. Able to work effectively within a team of multi-specialty professionals. Essential Duties and Responsibilities include: * Obtains and accurately record patient’s vital signs; reports abnormal values to treating provider * Obtains and documents a patient’s history (Medical, Surgical and Social) and focused physical assessment, related to the clinic visit and as dictated by clinic procedure * Administers medications and treatments to patients in clinic, under the direction of a physician or APP * Participates in in-office procedure, as related to clinic specialty, under the direction and supervision of a Physician or APP and documents results in EHR * Performs review and triage of incoming test results, patient requests and pharmacy renewals; facilitates call-backs to patients as necessary * Facilitates the utilization of resources to meet patient outcomes and contribute to Facility (AMC), New York State and National Quality data metrics * Delegates tasks deemed appropriate per licensure of LPN and/or MA * Adheres to AMC’s regulatory agency (The Joint Commission) and internal compliance policies * Orientation and education of newly hired staff * Completes continuous/annual education related to Clinic specialty to maintain knowledge base on current practices * Provides education to patients related to their visit and overall health and wellness Minimum Qualifications: * Associate’s degree of a state accredited Registered Nursing program is required * NYS current RN licensure to practice professional nursing is required * Current BLS certification required * Experience in Outpatient setting preferred. Experience in Cardiology preferred. * Excellent customer service and communication skills * Ability to effectively present information and respond to questions from physicians, patients and their family members or other employees within the work setting. * Familiar with computer software. * Effective Written and Verbal Communication Skills * Working Knowledge of MS Word and Excel * Experience with electronic health record preferred * Ability to give medications via all routes and ability to calculate medication doses Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: HBD - Rheumatology Work Shift: Day (United States of America) Salary Range: $83,200.00 - $128,960.00 RN - Full Time Rheumatology Office Latham, NY We provide a variety of therapies for patients. Services provided include acute and chronic infusion procedures. Unique opportunity to provide hands on care administering infusions combined with patient care management. Work with highly engaged and skilled staff in a fast-paced Infusion environment. This position may require you to float between our Latham and Albany offices. Under the direction of the practice physician and/or advanced practice provider (APP) and the supervision of the Nurse Supervisor (RN), the RN may provide direct patient care performing infusion therapy, patient triage (in-person and telephonic), prior-authorization, assessment, planning, directing and evaluating of a patient’s specific care plan and clinic visit. Able to work effectively within a team of multi-specialty professionals. Essential Duties and Responsibilities include: • Obtains and accurately record patient’s vital signs; reports abnormal values to treating provider, • Participates in in-office procedure, as related to clinic specialty, under the direction and supervision of a Physician or APP and documents results in EHR, • Performs review and triage of incoming test results, patient requests and pharmacy renewals; facilitates call-backs to patients as necessary, • Facilitates the utilization of resources to meet patient outcomes and contribute to Facility (AMC), New York State and National Quality data metrics, • Delegates tasks deemed appropriate per licensure of LPN and/or MA, • Adheres to AMC’s regulatory agency and internal compliance policies, • Orientation and education of newly hired staff, • Completes continuous/annual education related to Clinic specialty to maintain knowledge base on current practices, • Provides education to patients related to their visit and overall health and wellness Minimum Qualifications: • Associate’s degree of a state accredited Registered Nursing program is required, • NYS current RN licensure to practice professional nursing is required, • Current ACLS and CPR certification required, • Certification in specialty, Infusion Therapy setting preferred, • Excellent customer service and communication skills, • Ability to effectively present information and respond to questions from physicians, patients and their family members or other employees within the work setting. Familiar with computer software., • Effective Written and Verbal Communication Skills, • Working Knowledge of MS Word and Excel, • Experience with electronic health record preferred, • Ability to give medications via all routes and ability to calculate medication doses Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: HBD - Pediatrics Work Shift: Per Diem (United States of America) Salary Range: $83,200.00 - $128,960.00 Registered Nurse (RN) - Per Diem Outpatient Pediatric Specialties 22 New Scotland Ave Albany, NY The Pediatric Specialties within Bernard & Millie Duker Children's Hospital is looking for a per diem RN to assist colleagues collaborate care for our seven specialities: Pediatric Gastroenterology, Nephrology, Endocrinology, Infectious Disease, Rheumatology, Pulmonary and Genetics. Under the direction of the practice physician and/or advanced practice provider (APP) and the supervision of the Nurse Manager (RN) and/or Nurse Supervisor (RN), the RN may provide direct patient care, patient triage (in-person and telephonic), assessment, planning, directing and evaluating of a patient’s specific care plan and clinic visit. Able to work effectively within a team of multi-specialty professionals Essential Duties and Responsibilities include: * Obtains and accurately record patient’s vital signs; reports abnormal values to treating provider * Obtains and documents a patient’s history (Medical, Surgical and Social) and focused physical assessment, related to the clinic visit and as dictated by clinic procedure * Administers medications and treatments to patients in clinic, under the direction of a physician or APP * Participates in in-office procedure, as related to clinic specialty, under the direction and supervision of a Physician or APP and documents results in EHR * Performs review and triage of incoming test results, patient requests and pharmacy renewals; facilitates call-backs to patients as necessary * Facilitates the utilization of resources to meet patient outcomes and contribute to Facility (AMC), New York State and National Quality data metrics * Delegates tasks deemed appropriate per licensure of LPN and/or MA * Adheres to AMC’s regulatory agency (The Joint Commission) and internal compliance policies * Orientation and education of newly hired staff * Completes continuous/annual education related to Clinic specialty to maintain knowledge base on current practices * Provides education to patients related to their visit and overall health and wellness Minimum Qualifications: * Associate’s degree of a state accredited Registered Nursing program is required * NYS current RN licensure to practice professional nursing is required * Current CPR certification required * Certification in specialty, Ambulatory setting preferred * Excellent customer service and communication skills * Ability to effectively present information and respond to questions from physicians, patients and their family members or other employees within the work setting. * Familiar with computer software. * Effective Written and Verbal Communication Skills * Working Knowledge of MS Word and Excel * Experience with electronic health record preferred * Ability to give medications via all routes and ability to calculate medication doses Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: HBD - Otolaryngology Work Shift: Day (United States of America) Salary Range: $83,200.00 - $128,960.00 Job Description Summary Under the direction of the practice physician and/or advanced practice provider (APP) and the supervision of the Nurse Manager (RN) and/or Nurse Supervisor (RN), the RN may provide direct patient care, patient triage (in-person and telephonic), assessment, planning, directing and evaluating of a patient’s specific care plan and clinic visit. Able to work effectively within a team of multi-specialty professionals Job Description • Obtain and accurately record patient’s vital signs; reports abnormal values to treating provider, • Obtains and documents a patient’s history (Medical, Surgical and Social) and focused physical assessment, related to the clinic visit and as dictated by clinic procedure, • Administers medications and treatments to patients in clinic, under the direction of a physician or APP, • Participates in in-office procedure, as related to clinic specialty, under the direction and supervision of a Physician or APP and documents results in EHR, • Performs review and triage of incoming test results, patient requests and pharmacy renewals; facilitates call-backs to patients as necessary, • Facilitates the utilization of resources to meet patient outcomes and contribute to Facility (AMC), New York State and National Quality data metrics, • Delegates tasks deemed appropriate per licensure of LPN and/or MA, • Adheres to AMC’s regulatory agency (The Joint Commission) and internal compliance policies, • Orientation and education of newly hired staff, • Completes continuous/annual education related to Clinic specialty to maintain knowledge base on current practices, • Provides education to patients related to their visit and overall health and wellness Minimum Qualifications • Associate’s degree of a state accredited Registered Nursing program is required, • NYS current RN licensure to practice professional nursing is required, • Current CPR certification required, • Certification in specialty, Ambulatory setting preferred, • Excellent customer service and communication skills, • Ability to effectively present information and respond to questions from physicians, patients and their family members or other employees within the work setting. Familiar with computer software., • Effective Written and Verbal Communication Skills, • Working Knowledge of MS Word and Excel, • Experience with electronic health record preferred, • Ability to give medications via all routes and ability to calculate medication doses Job Description Summary Under the direction of the practice physician and/or advanced practice provider (APP) and the supervision of the Nurse Manager (RN) and/or Nurse Supervisor (RN), the RN may provide direct patient care, patient triage (in-person and telephonic), assessment, planning, directing and evaluating of a patient’s specific care plan and clinic visit. Able to work effectively within a team of multi-specialty professionals Job Description • Obtain and accurately record patient’s vital signs; reports abnormal values to treating provider, • Obtains and documents a patient’s history (Medical, Surgical and Social) and focused physical assessment, related to the clinic visit and as dictated by clinic procedure, • Administers medications and treatments to patients in clinic, under the direction of a physician or APP, • Participates in in-office procedure, as related to clinic specialty, under the direction and supervision of a Physician or APP and documents results in EHR, • Performs review and triage of incoming test results, patient requests and pharmacy renewals; facilitates call-backs to patients as necessary, • Facilitates the utilization of resources to meet patient outcomes and contribute to Facility (AMC), New York State and National Quality data metrics, • Delegates tasks deemed appropriate per licensure of LPN and/or MA, • Adheres to AMC’s regulatory agency (The Joint Commission) and internal compliance policies, • Orientation and education of newly hired staff, • Completes continuous/annual education related to Clinic specialty to maintain knowledge base on current practices, • Provides education to patients related to their visit and overall health and wellness Minimum Qualifications • Associate’s degree of a state accredited Registered Nursing program is required, • NYS current RN licensure to practice professional nursing is required, • Current CPR certification required, • Certification in specialty, Ambulatory setting preferred, • Excellent customer service and communication skills, • Ability to effectively present information and respond to questions from physicians, patients and their family members or other employees within the work setting. Familiar with computer software., • Effective Written and Verbal Communication Skills, • Working Knowledge of MS Word and Excel, • Experience with electronic health record preferred, • Ability to give medications via all routes and ability to calculate medication doses Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Securitas Technology Corporation (STC) Technology and Solutions groups are experiencing tremendous success, and we currently have an Embedded Technician opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering. In this role, you will be responsible for providing service on STC products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed. STC is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. STC security solutions include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions on a cloud-based platform spanning hardware and software capabilities. Responsibilities • Services intrusion, CCTV, and access control security systems., • Performs scheduled, routing preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it’s in satisfactory working order., • Completes maintenance, within assigned hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs., • Assists with the start-up of new equipment or system installation and adjusts as needed to ensure the system is operational., • May plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new systems installations., • Presents a professional image both in personal and vehicle appearance., • Performs work assignments in a safe manner and within specified cost limits., • Promotes, builds, and maintains good customer relations and assists with contract retention., • Maintains company propriety and documentation in accordance with established policies; handles proprietary information in the prescribed manner; adheres to and supports Securitas Technology policies and procedures including all safety requirements., • Keeps abreast of changes and new developments in products and technology., • Attends and completes training programs as requested. Job Requirements • High School diploma or GED required, Vocational/Technical Degree in electrical, security, or computer systems preferred., • MUST HOLD a minimum of 1-2 years of experience installing and/or servicing Access Control and CCTV, • Lenel Certification preferred or hands on experience, • Verint Certification preferred or hands on experience, • Avigilon, • Genetec, • ProWatch, • AXIS IP Cameras, • Door Hardware troubleshooting, • Automatic doors openers, • Video, • Camera Troubleshooting, • Lead Installation, programming, and maintenance of Honeywell ProWatch access control systems, • Configure, troubleshoot, and optimize Genetec Security Center and platforms, • Strong working knowledge of Windows Server and Client environments, • Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint), • Strong written and verbal communications skills, • Working knowledge IP video and addressing, • Excellent problem solving and analytical skills, • Excellent time management skills, • Positive attitude and strong work ethic, • Climb ladders that extend up to 24 ft. in height., • Carry items up to 75 pounds., • Ability to work on-call on a rotational basis covering after hours & weekend emergency calls., • A valid state driver’s license, without restrictions, is required. Securitas Technology offers comprehensive benefits including: • Highly competitive salary, • Company training and industry leading certification program, • Company Vehicle, • Company Cell Phone, • Medical, Dental, Vision, and Life Insurance, • Company Paid Short Term and Long-Term Disability, • 401K with 60% Match up to 6% of salary, • Paid vacation, holiday and sick time, • Educational Assistance, • Exceptional growth opportunities, • Wide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Location: Temporary Remote - Port Washington, NY Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: • Answer incoming calls and process customer orders., • Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly., • Resolve customer complaints while maintaining composure and professionalism., • Document customer interactions accurately and track call types., • Follow up with customers regarding order status, shipping, and stock availability., • Maintain support service levels consistent with Luxottica’s standards., • Perform all other duties as assigned. Requirements: • High school diploma or equivalent., • Minimum 1 year of experience in customer service, hospitality, or call center environments., • Excellent telephone etiquette and communication skills (verbal and written)., • Strong PC skills including Microsoft Office (Word, Excel) and internet navigation., • Ability to prioritize tasks, manage time efficiently, and work well in a team environment., • Demonstrated listening and comprehension skills. Nice to have: • Higher education degree., • Experience using SAP., • Knowledge of optical products and industry terminology., • Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Job Title: Bilingual Call Center Representative Department: Corporate Payroll Operation Location: Bronx, NY 10461 Shift Time: 8:00 AM - 4:00 PM Duration: 04/20/2026 - 06/13/2026, 7+ Weeks with strong possibilities of extension Notes: • Onsite @ Bronx, NY 10461, • Call center agents need customer service skills, should have experience in a call center and payroll knowledge., • A prime candidate would have worked in a call center or in a customer service (over the phone) capacity and have been a payroll clerk, coordinator, administrator, specialist, timekeeper or manager etc., in the last few years., • They must be skilled in de-escalation, documentation, research, be organized and demonstrate ICARE values (Integrity, Compassion, Accountability, Respect, Excellence). Job Summary: • Customer Service Professional who handles incoming and/or outgoing calls. Job Responsibilities: • Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction., • Other assignment as necessary., • Extensive phone experience and computer literate. Required Skills & Experience: • Two (2) years of experience and Bilingual (facility specific)., • Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers., • Active listening providing full attention to callers to understand their concerns and needs., • Effective problem-solving to analyze a situation, identify core issue and find effective solution. Required Education: • High School Diploma or general education degree (GED). Required Skills: • Customer inquiries, • Call center representative, • Answer phones, • Schedule appointments, • Bi-lingual EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Physician Affiliate Group of New York (PAGNY) and the Department of Obstetrics and Gynecology at NYC Health + Hospitals/North Central Bronx has an opportunity for a Vice Chairperson, OBGYN. The Department of Obstetrics and Gynecology is a unified Department across the two campuses of Jacobi Medical Center and North Central Bronx (NCB). Both facilities are members of the largest public health system in the country and serve the diverse community in the surrounding neighborhoods of the Bronx and lower Westchester County. Jacobi and NCB are major clinical affiliates and teaching sites of the Albert Einstein College of Medicine and have recently developed a teaching relationship with City University of New York. NCB is a 232-bed community hospital with a loyal patient following. The Mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. The faculty represent all specialties within OBGYN including Maternal Fetal Medicine, Genetics, Gynecologic Oncology, Minimally Invasive Gynecologic Surgery, Urogynecology, and Reproductive Endocrinology. The Department focuses on delivering the highest quality care to our patients. We employ multidisciplinary simulation, huddling, and debriefs to promote teamwork and standardize care to continually improve our processes. We have a relatively young faculty that is eager to develop academically and work collaboratively with nurses, midwives and physician assistants to deliver the highest quality care to our patients in a safety net setting. Opportunity Details: Support the Chair in the day to day operations and oversight of clinical functions within the Department and relationships with other services. Clinical Expectation: • 60% Clinical effort., • Clinical coverage will be assigned according to the expertise of the candidate and may include a combination of OBGYN clinical areas such as outpatient practice, inpatient, labor and delivery, and/or GYN surgery., • Responsibilities will include precepting/mentoring of attendings, teaching of residents and medical students, collaboration with midwives, physician assistants and other mid-level providers., • Call coverage will include in house call requirement monthly., • Call coverage may include back up call according to clinical expertise. Academic Expectation: • Promote scholarly activities by faculty and trainees., • Responsibility for the substance, quality, review and evaluation of all research programs within the Department., • Develop and oversee continuing medical education programs for staff at all levels within the Department. Administrative Expectation: • Ensure a culture of open dialogue with all staff, promote healthy team norms, and develop pathways to support staff and promote wellness., • Ensure a culture of diversity and inclusion within the Department. Identify and address areas of inequity by promoting activities that build awareness and acceptance of all individuals., • Ensure faculty meet performance expectations of their services assignment and customer service standards., • Create, implement and maintain defined objectives for OBGYN services for clinical improvement, growth, and the expansion of services. Communication/Change Management Expectation: • Establish appropriate communication channels with physicians, nurse-midwives, NPs, nurses and administration that result in trust, alignment and collaborative working relationships, making patient access to resources a high priority., • Establish open, non-judgmental dialogue, expect a culture of diversity and inclusiveness, welcome constructive criticism from direct reports, admit errors openly, avoid a punitive response to honest mistakes, demonstrate timely responsiveness, and hold others accountable., • Coach, mentor, and develop others to build internal capabilities and the talent that facilitates succession. Qualifications: • Board Certification in General Obstetrics and Gynecology or OBGYN Sub-Specialty, • Minimum 8 years post-residency clinical and administrative experience, • Proven track record of clinical/academic productivity, • Experience working in an academic position with combined clinical, teaching and research experience, • Familiarity with Accreditation Council of Graduate Medical Education (ACGME) requirements for residency education, • Ability/Willingness to cover In-house OB/GYN service call, • Actively involved in faculty recruitment, selection and mentorship, • Demonstrated competence in leadership, management and team building, • Experience leading quality improvement and process improvement work in hospital/healthcare settings, • Must possess strong analytical, interpersonal, and communications skills Wages and Benefits include: Annual Base Salary: $358,955* based on 40-hour work week. The annual total value of the compensation package is estimated at $433,955**, which includes the baseline salary, 401(k) contribution, and other factors as set forth below: • Projected bonus of up to $40,000 (based on previous year’s average), contingent upon meeting quality and productivity targets., • 401(k) Company Contribution (subject to IRS contribution limits):, • Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required., • After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required., • Annual Continuing Medical Education (CME) Reimbursement., • Generous Annual Paid Time Off (PTO): Vacation, Sick, Holiday, and CME days., • Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates., • Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you., • Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family., • Medical Malpractice Coverage (equivalent to occurrence-based): Provided at no cost to the employee., • Healthcare and Dependent Care Flexible Spending Accounts (FSAs)., • Pre-tax employee-paid contributions for commuting expenses. Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We are committed to fostering an inclusive environment where everyone feels valued and respected. Our policies ensure equal opportunities for all. Learn more about our initiatives by visiting our ___ page. *Salary Disclosure Information: The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, or benefits. Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria. **The annual total value of the compensation package shown is provided as an illustration and is not guaranteed.

Job title: Complaints Coordinator Job location: New York, NY 10004 Shift: Hybrid 9-5 Date Range: 03/30/2026 - 05/23/2026, Possible Extension Pay: $19- $20/hr without benefits Education: High School Diploma/ GED Skills: Assist Complaints Team leader with MACESS documentation inquiries/complaints. Assist specialists with escalated issues (transportation requests, specialty appointments). Support management with special projects (PCP monthly projects, MIS assignments, PCP error reports). Record and respond to customer contacts and update the tracking system with follow-up and closure. Provide member orientations (on-site and telephone). Process and resolve complaints and update information in the system. Assist with PCP selection/assignment and member demographic updates. Provide benefit/service information to members, prospective members, and providers. Perform retention efforts, handle Medicare overflow calls, and support outreach projects. Handle roster, disenrollment, provider, and claim billing inquiries. Schedule marketing appointments for prospective enrollees. Skills: Customer Focus, Functional/Technical Skills, Written/Oral Communication, Integrity and Trust. 1 year experience in Managed Care/call center handling high-volume calls. Duties: • Provide customer service to members, providers, and prospective members., • Document all customer contacts into the tracking system., • Process complaints and assist supervisory staff with complaints review., • Handle escalated issues and assist the management team with specialty projects., • Provide administrative support to the Fair Hearings and Complaints Team., • Data entry and intake of complaint and fair hearing cases into designated tools., • Retrieve documents from various systems to demonstrate compliance with state directives., • Collaborate with business partners to gather documentation for responses to state agencies related to complaints and fair hearing requests., • Perform other administrative duties as assigned. Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

Job Locations US-NY-Rye Job ID 2026-8273 Category Administrative/Clerical Minimum Rate $22.9753 Maximum Rate $22.9753 Work Location Type Remote Candidate MUST Reside in New York, New York. This position is responsible for providing customer service to internal and external customers, by identifying the customer's needs and meeting those needs in relation to products and services. Provide customer service by responding to all calls/requests for service, answering product and service questions, and following up on inquiries from customers. • Resolve product or service problems by listening, verifying customer's complaint, and identifying a solution or referring to management as needed., • Take orders from internal and external agencies via phone., • Using various computerized systems to enter, process and track customer orders, complaints, and patient information., • Prepare various reports., • Maintain accurate documentation of orders and files., • Release NYBC donor testing results to initiate product labeling process., • Manage all test results for internal and external customers., • Review and inputs information from donor forms., • Ensure appropriate follow-up by contacting necessary staff and relaying that information to customers., • Perform sample check -in, creates invoices for customers and resolves inaccuracies in billing., • Perform confirmatory test result entries into BECS., • Process and confirm donors for HLA / Granulocyte specialty product request., • Import SAHH (Self Administer Health History) donor data into computer system., • Investigate, report and resolve unlinked SAHH donations and laptop failures. Open Service Now Tickets relating to SAHH issues., • Coordinate Product Hold Retrieval (PHR) with NYBC affiliates and customers., • Box and ship NYBC sample boxes/labels to testing customers., • Report ABORH discrepancies. Competitive Pay: $22.9753/hour All salaries are pursuant to Local 1199 Collective Bargaining Agreement. Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

CompHealth exists to make the locums process easier. Not only will we search for jobs that fit your interests, we'll be here to handle all the details like credentialing, housing, travel arrangements, and so much more. So, relax and get back to helping patients, and let us do the heavy lifting. * Monday - Friday 8am - 5pm plus evenings, overnight and weekend call * IR and general procedures at trauma center * All IR procedures from para and thoracentesis to embolization * Board certification required * We negotiate better pay and deposit it weekly * We arrange complimentary housing and travel and comprehensive malpractice coverage * We simplify the credentialing and privileging process * Access to online portal for assignment details and time entry * Your specialized recruiter takes care of every detail From $400.00 to $450.00 Hourly Ranges shown should be used as an estimate and are affected by many factors including the critical need of the position, your overall experience and qualifications, and other considerations. Rates shown are all-inclusive and combine an hourly base pay with other potential earnings like overtime, call, and holiday pay. Please contact your consultant for details. CompHealth JOB-3225098 started in 1979 with the idea of connecting top healthcare providers to the communities who need them and has since become the industry leader in healthcare staffing. Connecting with each person?s unique story in order to find them the right job for their lifestyle is what makes us different. And with 1,000 employees in offices across the nation, we have the team in place to ensure that every provider and facility staff recruiter receives the excellent customer service we?ve offered for nearly forty years. Learn more at so we can find the job that?s just right for you.

Job Category: Non-Clinical Industry: Healthcare - Health Services Job Location: Bronx, NY Zip Code: 10461 Duration: 13+ weeks, with Strong possibilities of extension Top 3/5 Skills: Payroll, Customer Service, Call Min & Max Pay Rate: $27. Bilingual Call Center Representative in New York, NY 10016 Jo

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k / PTO / Equipment provided - As a Call Center Associate at Vector Security, you will: Receive inbound communications from customers via multiple channels including phone, chat, email and text and provide positive customer exp

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to clie

DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by actively listening, empathizing, and findi

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Customer Service / Remote] - Anywhere in U.Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone cal

Customer Service / Remote] - Anywhere in U.Medical-Dental-Vision-401(k) with match / Hours: 6p-2a HST - As a Call Center Specialist, you will: Answer incoming calls from clients seeking information about pet hospice services; Provide compassionate and knowledgeable support to pet owners during diffi

Job title: Complaints Coordinator Job location: New York, NY 10004 Shift: Hybrid 9-5 Date Range: 03/30/2026 - 05/23/2026, Possible Extension Pay: $19- $21/hr without benefits Education: High School Diploma/ GED Skills: Assist Complaints Team leader with MACESS documentation inquiries/complaints. Assist specialists with escalated issues (transportation requests, specialty appointments). Support management with special projects (PCP monthly projects, MIS assignments, PCP error reports). Record and respond to customer contacts and update the tracking system with follow-up and closure. Provide member orientations (on-site and telephone). Process and resolve complaints and update information in the system. Assist with PCP selection/assignment and member demographic updates. Provide benefit/service information to members, prospective members, and providers. Perform retention efforts, handle Medicare overflow calls, and support outreach projects. Handle roster, disenrollment, provider, and claim billing inquiries. Schedule marketing appointments for prospective enrollees. Skills: Customer Focus, Functional/Technical Skills, Written/Oral Communication, Integrity and Trust. 1 year experience in Managed Care/call center handling high-volume calls. Duties: • Provide customer service to members, providers, and prospective members., • Document all customer contacts into the tracking system., • Process complaints and assist supervisory staff with complaints review., • Handle escalated issues and assist the management team with specialty projects., • Provide administrative support to the Fair Hearings and Complaints Team., • Data entry and intake of complaint and fair hearing cases into designated tools., • Retrieve documents from various systems to demonstrate compliance with state directives., • Collaborate with business partners to gather documentation for responses to state agencies related to complaints and fair hearing requests., • Perform other administrative duties as assigned. Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

Call Center / Remote] - Anywhere in U.Up to $25-hr / Flexible Schedule / Health-Dental-Vision / PTO + Parental Leave - As a Customer Service Associate at Tandem Vet, you will: Provide exceptional customer service by answering incoming calls, responding to emails and live chats in a timely and profes

Call Center / Remote] - Anywhere in U.Up to $28-hr / Schedule: M-F 11:30 AM 8:00 PM EST - As a Customer Service Coordinator at Augment Professional Services, you will: Manage and respond to customer inquiries and complaints in a timely and professional manner; Coordinate with internal teams to reso

Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.Other assignments as necessary.Extensive phone experience and computer literate.Onsite Our call center agents need customer service skills, should have experience in a ca

Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more!. Earn At Home By Taking Polls - Data Entry Clerk - Cus

We are seeking a friendly and professional Call Center Representative to join our team.In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company.T

Job Description POSITION SUMMARY: The Administrative Assistant plays a vital role in ensuring smooth and efficient daily operations while upholding the highest standards of client service. Acting as the central point of coordination within the office, this individual is expected to be dependable, personable, punctual, and assertive. Key responsibilities include managing client interactions, routing calls, processing mail, and maintaining organized and accurate data systems. The Administrative Assistant is instrumental in facilitating a professional environment that consistently meets or exceeds client expectations. RESPONSIBILITIES: CLIENT RELATED SERVICES • Serve as the first point of contact for clients, ensuring a professional and welcoming experience., • Documents all in-office visits following the process and procedures., • Answering and routing incoming calls to the appropriate department., • Filter client calls by identifying urgent matters and following the call escalation process., • Responsible for returning missed calls and assigned callbacks provided by the Manager., • Responsible for retrieving voice messages left on Main Lines., • Handles each call with a positive, helpful attitude while being thorough in concise., • Assist with client referrals and ensure timely follow-up to maintain strong relationships and continuity of service., • Support business development efforts by attending events, distributing materials, and helping build a positive public presence for the firm., • Assist with posting content to all social media sites., • Assist with creating digital marketing, promotional material, and advertisements while ensuring brand consistency., • Processes all incoming and outgoing mail & packages via USPS, UPS and FedEx., • Fax and scan client documents in accordance with company procedures., • Collecting and routing hand-delivered packages., • Inventory management of office supplies, cleaning supplies, marketing supplies, etc. will be responsible for notifying management of supplies that require replenishing., • Maintaining the cleanliness of the office waiting area, lobby, and other public areas., • Maintain strict confidentiality of client records and sensitive information in accordance with firm policies and legal regulations., • Categorize and upload incoming documents into the client’s matter, ensuring correct document type classification and creation of corresponding task(s)., • Complete client file requests in a timely and organized manner., • Minimum 1-2 years of administration experience, • 1-year experience in a call center environment preferred, • Provides a clean, polished, and professional appearance, • Proficient in relevant computer applications, • Excellent level of experience with the use of a computer and general office equipment such as printers, scanners, and copy machines, • Knowledge of customer service practices and principles, • Excellent data entry and typing skills, • Committed to providing quality service in relation to organization's mission, • Superior listening, verbal, and written communication skills, • Ability to handle stressful situations appropriately, • Ability to modify and adapt to improvements within the organization, • Ability to operate in a high-paced environment with a composed sense of urgency, • Excellent time management and organizational skills, • Bilingual/ Spanish speaking (Required) Physical Demands: While performing the duties of this job the employee is frequently required to sit, stand, walk, talk, hear, bend, stoop, and have finger, hand, and arm dexterity. Work Environment: This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. We are a paperless work environment utilizing E-fax, Vonage Application, the Microsoft Office Suite package, & Smart Advocate legal database software.

The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. Strong customer service skills with the abilit

Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address i

Call Center Representative (Physician Relations Specialist) (Part-Time). Previous experience in a call center or customer service environment. Make outbound calls to healthcare providers using a partially scripted approach.

Job Description Mavis Tires & Brakes at Discount Prices - IT Help Desk Technicians Put your career into high gear with Mavis Discount Tire. We're looking for IT Help Desk Technicians to join Team Mavis at our Operation Support Center in White Plains, NY. With over 2,000 retail locations, Mavis is one of the largest, independently-owned tire sales and automotive repair chains in the USA. About the Position The person selected will help support our users and our network. Duties will include technical and operational IT troubleshooting and resolving store issues, maintenance of hardware and software, and installing new software and hardware. The team provides remote end-user support as well as installation and 24-hour monitoring of systems and emergency service. Employee Benefits At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, a good working environment and an excellent combination of additional benefits like health, dental, vision and life insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid personal and sick time, paid holidays, on-the-job training, and opportunities for career growth and advancement. Qualifications Mavis recruits team members who share our commitment to meeting the needs of our growing customer base by providing exceptional customer care. To be eligible for the position of IT Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends. Candidates can apply online at . For any questions, you can call our Recruitment toll free # at 844-375-3995. Mavis is an Equal Opportunity Employer Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting . We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to . #ZR Job Posted by ApplicantPro

Job Description Overview Yonkers Honda is a family-owned dealership that values both customers and employees. We're looking for an individual that is customer service-oriented and will reflect our company's values. Our goal is to provide long-term career opportunities and growth. Join our Yonkers Honda family today! Job Description This is a FULL-TIME position. The Business Development Center (BDC) oversees all inbound and outbound calls that help to maintain and grow the Service Department. Many customers call in with questions about car services and to make appointments. Our BDC acts as both the first and last points-of-contact to guide these inquiries and follow-up with customers after their maintenance appointments. Every day you'll learn something new! We are looking for someone who has a friendly demeanor over the phone and is able to let their personality shine through. Responsibilities • Respond to all inbound calls and internet chats, • Provide guidance to customer questions and build rapport, • Strategically make appointments based on customer needs, • Conduct reminder and follow-up calls, • Encourage customers to fill out surveys, • Sell repairs to customers who initially declined necessary work, • Excellent customer service skills and professional manner, • Maintain composure in high pressure environment, • Multi-task during peak times of high volume calls, • Spanish-speaking is preferred but not mandatory, • Organized in tracking follow-up calls, • Ambition for commissions, • Willingness to learn new systems such as CRM tools Benefits: • 401(k), • Health insurance

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring a Service Assurance Center Enterprise Accounts Specialist. Allied Universal's SAC operates 24 hours per day, 365 days per year, and is a critical component in ensuring on time, uninterrupted coverage of all post locations and accurate pay for officers. An integral part of our Center is Post Watch, a real-time schedule monitoring system that records the actual arrival and departure times of officers at their assigned posts. In addition, Post Watch immediately flags a post where an officer has not arrived on time, triggering an operator to contact the site to verify arrival or begin the escalating process searching for a replacement who meets the requirements of that post. The Enterprise Accounts Specialist is responsible for monitoring high-profile Enterprise Accounts by identifying gaps in scheduled service, documenting schedule changes, coordinating responses to emergency situations, and ensuring all issues identified during their shift are accurately documented and escalated to SAC and/or branch leadership. RESPONSIBILITIES: • Monitor and adjust schedules in real time by identifying unscheduled or missed shifts, ensuring site management is notified, and updating records to reflect actual service hours, • Create and maintain accurate attendance exception records, collaborating with local branches and clients to resolve scheduling issues promptly, • Monitor and respond to safety check calls and emergency situations by contacting appropriate personnel and documenting with incident reports, • Train/retrain officers on call-in procedures, • Provide feedback to account managers, by way of notes or e-mails, on anything that needs to be corrected with their accounts, employees, or site schedules, • Use the Guard Management Platform (GMP) to ensure requests are replied to and closed out properly for proper invoicing, • Receive calls from Allied Universal employees and transfer calls to appropriate personnel, • High School diploma or equivalent, • Minimum of one (1) year of prior customer service experience, • Ability to navigate a web-based system and type while assisting callers, • Experience working in a team environment as well as independently, • Ability to multi-task in a fast-paced environment, while showcasing strong attention-to-detail, • Strong verbal and written communication skills with an emphasis on providing excellent customer service over the phone, • Service Assurance Center Specialist experience, • Knowledge of Allied Universal field operations, • Prior call center, dispatch, or command/control center experience, • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance, • Eight paid holidays annually, five sick days, and four personal days If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1515765

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring a Service Assurance Center Specialist. Allied Universal's SAC operates 24 hours per day, 365 days per year, and is a critical component in ensuring on time, uninterrupted coverage of all post locations and accurate pay for officers. An integral part of our Center is Post Watch, a real-time schedule monitoring system that records the actual arrival and departure times of officers at their assigned posts. In addition, Post Watch immediately flags a post where an officer has not arrived on time, triggering an operator to contact the site to verify arrival or begin the escalating process searching for a replacement who meets the requirements of that post. The Enterprise Accounts Specialist is responsible for monitoring high-profile Enterprise Accounts by identifying gaps in scheduled service, documenting schedule changes, coordinating responses to emergencies, and ensuring all issues identified during their shift are accurately documented and escalated to SAC and/or branch leadership. • Position Is: Full Time, • Workdays: Sunday - Thursday, • Work Shift Available: 1am - 9am (Overnights), • Monitor and adjust schedules in real time by identifying unscheduled or missed shifts, ensuring site management is notified, and updating records to reflect actual service hours, • Create and maintain accurate attendance exception records, collaborating with local branches and clients to resolve scheduling issues promptly, • Monitor and respond to safety check calls and emergency situations by contacting appropriate personnel and documenting with incident reports, • Train/retrain officers on call-in procedures, • Provide feedback to account managers, by way of notes or e-mails, on anything that needs to be corrected with their accounts, employees, or site schedules, • Use the Guard Management Platform (GMP) to ensure requests are replied to and closed out properly for proper invoicing, • Receive calls from Allied Universal employees and transfer calls to appropriate personnel, • High School diploma or equivalent, • Minimum of one (1) year of prior customer service experience, • Ability to navigate a web-based system and type while assisting callers, • Experience working in a team environment as well as independently, • Ability to multi-task in a fast-paced environment, while showcasing strong attention-to-detail, • Strong verbal and written communication skills with an emphasis on providing excellent customer service over the phone, • Service Assurance Center Specialist experience, • Knowledge of Allied Universal field operations, • Prior call center, dispatch, or command/control center experience, • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance, • Eight paid holidays annually, five sick days, and four personal days If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1545540

Job Description Schedule: Training onsite in Great Neck, NY with transition to remote. Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you’ll do: Responsibilities/Duties: • Manage calls from patients requiring medical care and provide / gather information needed., • Take electronic messages and convey information to respective medical care providers., • Screen and transfer calls to the appropriate person/department., • Assign pending documents into a patient’s chart within the EMR system., • Provide excellent customer service. Qualifications: • High school Diploma or equivalent., • One year of medical experience. Health care receptionist or call center experience preferred., • HIPAA and other Insurance regulations, policies, and procedures., • Medical office procedures, policies, practices and medical terminology., • Electronic medical systems are a plus, including Athena/Centricity, Medi-Tech and the like., • Strong communication skills, verbal and written., • Extensive customer service experience., • Computer skills, being proficient with Windows based software., • Strong problem-solving skills., • Excellent growth and advancement opportunities, • Dynamic environment, • Access to a diverse network of practitioners, • Broad infrastructure of tools and programs to enhance the employee experience, • Competitive Compensation, • Generous PTO

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time. By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions. This role reports directly to our Senior Vice President of Customer Experience and is a critical part of Epicured’s New York Medicaid Section 1115 Waiver program, supporting Medicaid members through screening, navigation, and connection to eligible services. Role Overview Epicured is seeking Social Care Navigators (Fully Remote) to support our expanding New York Medicaid Section 1115 Waiver initiative. This program is designed to improve health outcomes, expand equitable access to care, and reduce health disparities by helping Medicaid members receive support for health-related social needs (HRSN) and qualifying nutrition-related services. In this role, you will conduct outreach and screening with Medicaid members telephonically to assess eligibility for Epicured services and help navigate members to internal and external resources they qualify for. You will use designated contact center and program platforms to accurately document screening outcomes, referrals, and next steps. This position is ideal for someone who is highly organized, compassionate, tech-savvy, comfortable in a high-volume call environment, and motivated by supporting members with complex needs. Key Responsibilities * Conduct high-volume outreach and screening for Medicaid members under the NY Section 1115 Waiver, including assessing eligibility and identifying appropriate next steps * Utilize a virtual contact center platform (Five9) to manage inbound/outbound member interactions and meet daily activity expectations * Complete member screening workflows and navigate eligible members to Epicured nutrition services and other internal/external support resources * Document screening outcomes, member eligibility status, outreach attempts, case notes, and referral outcomes accurately within required technology platforms * Support members by providing clear and accurate information related to services they may qualify for and how to access them * Collaborate with internal teams and/or program partners to ensure smooth handoffs and follow-through for members with complex needs * Maintain high attention to detail, confidentiality (HIPAA), and adherence to established workflows and compliance standards * Attend scheduled trainings, meetings, and performance check-ins as required * Perform additional duties as assigned in support of program operations and member success Qualifications * High School Diploma, HSE, or GED required; Fluent in Spanish required * Experience with high-volume outbound calls, member outreach, customer service, patient intake, or call center environments * Working knowledge of Medicaid, healthcare benefits, and/or social care services (preferred) * Familiarity with community resources and social service programs to support members with health-related social needs (preferred) * Ability to work collaboratively in a team environment while also managing independent workflows * Proficiency in operating computer software and comfort using technology platforms for documentation and tracking Schedule Requirement: * Ability to work 9:00 AM – 6:00 PM EST, Monday – Saturday (specific schedule assigned based on coverage needs) Preferred Qualifications * Healthcare, patient screening, member services, care coordination, navigation, or community-based program experience * Experience supporting members with complex needs through structured screening and referral processes * Multilingual candidates strongly encouraged to apply, including: Spanish, French, Hindi, Georgian, Mandarin Chinese, Korean * Familiarity with Social Care Network (SCN) platforms or workflows (highly preferred) Compensation & Benefits * Salary Range: $20–$22/hour, commensurate with experience * Benefits include: * 401(k) * Health, Dental, and Vision insurance * Meal discounts Equal Employment Opportunity Epicured is pro: ud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please email .

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions. By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs. Role Overview Epicured is seeking a Social Care Coordinator (Remote) to support Medicaid members through referral coordination, screening, and care navigation services within the Social Care Network (SCN). Reporting to the SVP of Customer Service, this role is responsible for managing high-volume inbound and outbound call center activity, coordinating referrals, supporting member assessments, and ensuring seamless engagement in Epicured’s nutrition services. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people navigate healthcare services, and is detail-oriented with strong communication skills. Key Responsibilities * Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with established service levels and quality standards * Conduct referral intake and eligibility screening aligned with NYS 1115 Waiver and DOH guidelines * Schedule and support completion of non-clinical assessments and ensure timely follow-up * Provide navigation to medically tailored nutrition services and other HRSN supports * Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners * Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems * Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery * Respond to member inquiries related to services, participation, and billing coordination * Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards Qualifications * High school diploma or GED equivalent required; associate’s or bachelor’s degree preferred. * Experience working in a virtual contact center environment (Five9 preferred) * Familiarity with NYS Medicaid, Social Care Networks (SCNs), and HRSN frameworks preferred * Strong communication, documentation, and organizational skills * Ability to manage high-volume interactions in a compliance-driven environment * Bilingual (English/Spanish) preferred Preferred Qualifications * Experience in healthcare, care coordination, or patient navigation. * Language skills preferred (Spanish, French, Hindi, Georgian, Cantonese, or Mandarin Chinese). * Familiarity with Medicaid programs, social determinants of health (SDOH), or Section 1115 Waiver initiatives. * Priority will be given to applicants with a Community Health Worker or Licensed Clinical Social Worker qualification. Compensation & Benefits * Hourly Rate: $20.00–$22.00/hour (based on experience) * Benefits include: * Health, Dental, and Vision Insurance * 401(k) * Paid Time Off (PTO) * Employee meal discounts * Professional growth opportunities within Epicured’s expanding healthcare engagement team Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please feel free to email .

Job Description Bilingual Virtual Sales Representative (Cold Caller) As a Bilingual Virtual Sales Representative, your primary role will be to conduct cold calls, set appointments, and close sales, making at least 100 calls a day. You will use both languages to reach out to as many potential customers as possible, with a specific focus on engaging and closing sales within multiple demographic markets in the United States Metro Regions. You will be primarily focused on selling and setting appointments to offer major company postpaid cell phone plans. You will be at the forefront of real-time, on-camera interactions with our customers, delivering expert product recommendations, conducting demos, and providing a premier sales experience through various methods (live video, telephone, and chat). In this role, you’ll provide a unique and exceptional customer experience. In addition to cold calling and sales pitching, you’ll access and maintain records in appropriate point of sale systems and handle a variety of sales-related tasks, including customer contracts and warranties, processing credit applications, completing orders from multiple fulfillment options, and activating service. What will it take to succeed? In addition to your cold calling focus, high energy, positivity, professionalism, and ease with on-camera interactions will be key to your success. These skills, combined with a competitive mindset to meet and exceed sales goals, will ensure that each customer interaction becomes a successful sales opportunity. You’ll also be required to: • Cold call at least 100 potential customers per day to set appointments and close sales., • Reach out to markets in New York and New Jersey to generate leads and close sales, communicating effectively in both English and your Bilingual language., • Sell and set appointments to sell major company postpaid cell phone plans to customers., • Consistently display a high-energy, positive, professional, and friendly willingness to assist customers through video, chat, or telephone interactions., • Possess a competitive spirit and desire to meet and exceed sales goals., • Continually maintain working knowledge of all company products, services, and promotions., • Make recommendations according to customer needs., • Utilize operational systems to process purchases of all products and services., • Multi-task in a fast-paced team environment., • Educate and engage customers through product demonstrations over video software., • Interact with and sell to customers via video, chat, or telephone interactions and provide prompt and courteous customer service., • Ensure adherence to channel-specific methods, procedures, and clean-desk policies., • Prior experience at AT&T, T-Mobile, or Verizon is required., • Bilingual proficiency in Hindi, Urdu, and English is required., • High energy and the ability to maintain a positive and professional demeanor throughout the workday., • 1-3 years of cold calling, retail, customer-facing, and/or call center sales experience. Pay: From $18.00 per hour Expected hours: 40 per week Benefits: • Commission pay, • Performance bonus, • Great Neck Plaza, NY 11021 (Required)

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time. By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions. This role reports directly to our Senior Vice President of Customer Experience and is a critical part of Epicured’s New York Medicaid Section 1115 Waiver program, supporting Medicaid members through screening, navigation, and connection to eligible services. Role Overview Epicured is seeking Social Care Navigators to support our expanding New York Medicaid Section 1115 Waiver initiative. This program is designed to improve health outcomes, expand equitable access to care, and reduce health disparities by helping Medicaid members receive support for health-related social needs (HRSN) and qualifying nutrition-related services. In this role, you will conduct outreach and screening with Medicaid members telephonically to assess eligibility for Epicured services and help navigate members to internal and external resources they qualify for. You will use designated contact center and program platforms to accurately document screening outcomes, referrals, and next steps. This position is ideal for someone who is highly organized, compassionate, tech-savvy, comfortable in a high-volume call environment, and motivated by supporting members with complex needs. Key Responsibilities * Conduct high-volume outreach and screening for Medicaid members under the NY Section 1115 Waiver, including assessing eligibility and identifying appropriate next steps * Utilize a virtual contact center platform (Five9) to manage inbound/outbound member interactions and meet daily activity expectations * Complete member screening workflows and navigate eligible members to Epicured nutrition services and other internal/external support resources * Document screening outcomes, member eligibility status, outreach attempts, case notes, and referral outcomes accurately within required technology platforms * Support members by providing clear and accurate information related to services they may qualify for and how to access them * Collaborate with internal teams and/or program partners to ensure smooth handoffs and follow-through for members with complex needs * Maintain high attention to detail, confidentiality (HIPAA), and adherence to established workflows and compliance standards * Attend scheduled trainings, meetings, and performance check-ins as required * Perform additional duties as assigned in support of program operations and member success Qualifications * High School Diploma, HSE, or GED required * Experience with high-volume outbound calls, member outreach, customer service, patient intake, or call center environments * Working knowledge of Medicaid, healthcare benefits, and/or social care services (preferred) * Familiarity with community resources and social service programs to support members with health-related social needs (preferred) * Ability to work collaboratively in a team environment while also managing independent workflows * Proficiency in operating computer software and comfort using technology platforms for documentation and tracking Schedule Requirement: * Ability to work 9:00 AM – 6:00 PM EST, Monday – Saturday (specific schedule assigned based on coverage needs) Preferred Qualifications * Healthcare, patient screening, member services, care coordination, navigation, or community-based program experience * Experience supporting members with complex needs through structured screening and referral processes * Multilingual candidates strongly encouraged to apply, including: Spanish, French, Hindi, Georgian, Mandarin Chinese, Korean * Familiarity with Social Care Network (SCN) platforms or workflows (highly preferred) Compensation & Benefits * Salary Range: $20–$22/hour, commensurate with experience * Benefits include: * 401(k) * Health, Dental, and Vision insurance * Meal discounts Equal Employment Opportunity Epicured is pro: ud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please email .

Job Description ENGLEWOOD ORTHOPEDIC ASSOCIATES JOB DESCRIPTION Department: Call Center Title: Call Center Representative Location: Englewood Cliffs Reports to: Team Lead Duties and Responsibilities: • Answer incoming heavy volume of calls from patients and provide assistance with scheduling or general inquiries, • Respond to customer inquiries and resolve any issues or concerns in a professional and timely manner, • Perform data entry tasks accurately and efficiently, • Communicate effectively with patients, colleagues, and other departments to ensure smooth operations, • Utilize phone etiquette skills to provide a positive patience experience, • Schedule patient appointments as appropriate., • Discuss patient responsibility upon appointment arrival; co-pays, deductibles, etc., • Respond to questions from patients and other third-party individuals (e.g. attorneys, case managers, etc.)., • Confirm new patient and IME appointments twenty-four (24) hours before scheduled appointment., • Document all add-on requests., • Prepare documentation as requested by a physician, including, but not limited to:, • Third party forms (e.g. disability, FMLA, return to school, etc.), • IME reports and other correspondence., • Direct patients, as appropriate., • Maintain physician office schedules and time off schedules, notifying appropriate parties (administration, clinical, etc) of all changes in the physician schedule., • Process incoming mail for assigned physician(s)., • Advise requesting attorneys of cost for narrative reports and other special services:, • Bill the fees for these special services, • Track payment and completion of special reports., • Follow all written protocols and procedures of the practice., • Demonstrate courtesy and helpfulness toward patients and their families., • Clear all messages before end of work day., • Maintain knowledge of company policies, procedures, and products/services, • Handle customer complaints or escalations with empathy and professionalism, • Team player is a key for this role. Job Qualifications, Education and Experience: • Work as a team member within the patient services department and all other departments., • Must be able to recognize and respond appropriately to urgent/emergent situations., • Establish and maintain effective working relationships., • Effectively cope with typical job stress., • Document work processes as required., • Other duties as assigned., • Bilingual proficiency is highly desired, • Previous experience in medical customer service or call center environment required, • Knowledge of medical office procedures, medical insurances, and medical terminology is an asset, • Excellent communication skills, both verbal and written, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Strong data entry skills with attention to detail, • Ability to sit for long periods of time Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Schedule: • 8-hour shift, • Monday to Friday Ability to Commute: • Englewood Cliffs, NJ 07632

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job DescriptionJob Description: About White Plains HondaWhite Plains Honda is a leading automotive dealership committed to providing exceptional customer service and a supportive work environment. We are currently seeking an experienced Automotive BDC Manager to join our team and lead our Business Development Center (BDC) Consultants to success.Job DetailsSalary: From $120,000 to $130,000 a yearJob Type: Full TimeLocation: White Plains, NY 10606ResponsibilitiesSupervise and manage BDC Consultants to meet department metrics for customer contacts, appointment setting, appointment shows, and sales.Maintain and increase return on investment (ROI) levels as set by the company.Support the sales process for vehicles, service, aftermarket, and finance products.Assist with training sales and BDC staff on e-Sales office functions.Communicate effectively with customers via telephone and email.Measure and maintain performance levels according to company standards.Prepare and submit all required reports promptly.Manage employee schedules and oversee time clock reporting for payroll accuracy.Monitor and report appointment shows and sales by BDC Consultants for commissions and bonuses.Handle hiring, evaluating, managing, counseling, terminating, and disciplining of BDC personnel.Utilize CRM and lead management tools efficiently.Implement and train employees on processes related to BDC operations.Maintain knowledge of sales processes, company philosophy, and product offerings.Follow company behavioral expectations aligned with White Plains Honda’s vision and values.Work Environment and ScheduleThis is a full-time position based in White Plains, NY. Flexible availability is required to meet department needs. Job Requirement:QualificationsPrevious experience working in an automotive dealership is required.Proven sales experience preferred.Comfortable working in a call center environment.Strong computer skills, including proficiency with CRM software, internet tools, Microsoft Outlook, Word, and Excel.Ability to organize, prioritize, and manage multiple tasks simultaneously.Strong team player with a professional demeanor.Flexible availability to support department operations. WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!

Job Description Customer Support needs 3+ years experience Customer Support requires: • SAP, • Optical industry, • Bilingual French@$20/HR, • English@$17/hr, • 1+ years call center, hospitality, customer service,, • Temp remote role, • Strong PC skills, • MS Office, • Answers incoming calls, • Processed orders, • Resolved customers complaints, • Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Customer Service standards, • . Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability., • Takes inbound phone calls for up-to 90% of assigned shift., • Performs all other duties as assigned.

Job DescriptionJob Title: Bilingual Call Center Representative – Healthcare Payroll SpecialistLocation: New York, NYSchedule • Day Shift: 8:00 AM – 4:00 PMCompensation, • Handle incoming and outgoing calls in a professional and timely manner, • Address customer inquiries, concerns, and complaints effectively, • Provide accurate information and ensure customer satisfactionPayroll Support, • Assist with payroll-related questions and issue resolution, • Investigate and resolve discrepancies related to payroll, • Ensure accuracy and confidentiality of payroll informationProblem Solving & Support, • Identify customer issues and determine appropriate solutions, • Escalate complex concerns when necessary, • Perform additional tasks and assignments as requiredRequired Qualifications, • Minimum 2 years of experience in call center/customer service roles, • Bilingual proficiency (required), • Prior experience with payroll processesRequired Skills, • Strong verbal and written communication skills, • Active listening and customer-focused approach, • Effective problem-solving and analytical abilities, • Computer proficiency and ability to navigate multiple systemsEducation

The Customer Service Associate is the first and last point of contact for the customer and combines exceptional service with theft prevention and store safety responsibilities. The Customer Service Associate plays a vital role in preventing theft and ensuring customers have a positive shopping exper

The Customer Service Associate is the first and last point of contact for the customer and combines exceptional service with theft prevention and store safety responsibilities. The Customer Service Associate plays a vital role in preventing theft and ensuring customers have a positive shopping exper