Customer service call center jobs in New York, NYCreate job alerts
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- JMT Sourcing Inc
Call Centre Agent2 months ago$20–$25.5 hourlyFull-timeManhattan, New YorkRemote Customer Service Representative for a cable, internet and phone company. As a crucial member of our customer support team, you will play a pivotal role in delivering exceptional service to our valued customers while enjoying the flexibility of working from the comfort of your own home.
Easy apply - European Wax Center
Sales Associate2 months ago$17–$40 hourlyPart-timeManhattan, New YorkHiring Guest Services / Front Desk Associates! Hiring for Manhattan Locations - As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. Perks & Benefits: - This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! - 50% off waxing and 40% discount on EWC retail products - Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour - 401(k) with match - Supplemented health insurance offered to associates who meet the hours criteria - Paid sick time and family leave - Flexible days and hours because work/life balance is important - Consistent schedule **Responsibilities:** - - Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. - - Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. - - - lain the benefits of our savings program, products, and promotions. - - Answer phone calls professionally and respond to guest inquiries. - - Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. - - Create and maintain accurate annotations of customer reservations. - - Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: - Can work 24 - 35 hours per week, including one weekend day per week. - Has a friendly, eager and personable demeanor and strong communication skills - Thrives working in a team environment. - Has a collaborative spirit and proactive attitude. - Is able to manage productivity and sales to ensure goals are achieved. - Is excited to prioritize and understand customer service and satisfaction. - Responds well to coaching and performance goals. - Is able to multitask and pivot. - Has a work history that includes sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.
Easy apply - Glory Martial Arts Center
Front Desk sales staff2 months ago$17–$20 hourlyFull-timeMidland Beach, Staten IslandJob Title: Front Desk Sales Staff Location: Glory Martial Arts - Brooklyn & Staten Island, NY Job Description: Glory Martial Arts is seeking a friendly, organized, and driven individual to join our team as Front Desk Sales Staff. This role is perfect for someone who loves interacting with people, values a supportive community, and is passionate about helping others achieve their goals. As the first point of contact, you will play a key role in welcoming potential and current members, while assisting with membership sales and daily operations. Responsibilities: • Greet and warmly welcome members, parents, and guests to our school, ensuring a professional and inviting atmosphere. • Answer inquiries about our programs, assist with sign-ups, and guide new members through their journey. • Handle membership payments and provide support for billing inquiries. • Proactively promote our programs and special events, with a focus on helping individuals and families find the right fit for their needs. • Keep the front desk area organized and maintain a high standard of cleanliness. • Answer phone calls and emails, providing clear and helpful communication. • Assist with scheduling classes and private lessons, working closely with instructors and staff. • Support daily operations with administrative tasks, contributing to a smooth-running school. Qualifications: • Previous experience in customer service or sales is a plus, but not required. • Friendly, approachable, and able to connect well with people of all ages. • Strong multitasking and organizational skills. • A positive attitude, with a desire to help others. • Basic computer skills (familiarity with scheduling software is a bonus). • An interest in fitness or martial arts is welcome, but not necessary. Benefits: • Competitive hourly wage with potential commission on sales. • Flexible hours, perfect for someone balancing work and other commitments. • Be part of a supportive, empowering team environment.
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