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Customer service call center jobs in New York, New YorkCreate job alerts

  • Elmora Motor Sports llc
    Bdc management
    Bdc management
    2 days ago
    $50000–$150000 yearly
    Full-time
    Elizabeth

    We are seeking a motivated and dynamic Business Development Center Representative to join our team. This role is essential in driving our sales initiatives and enhancing customer engagement through effective communication and relationship-building strategies. The ideal candidate will possess strong sales skills, a customer-centric approach, and the ability to thrive in a fast-paced environment. Responsibilities Engage with potential customers through outbound calls and follow-up communications to generate leads and drive sales. Utilize CRM software to manage the sales pipeline effectively and track customer interactions. Conduct negotiations with clients to close deals, ensuring a high level of customer satisfaction throughout the process. Support high-end sales initiatives by upselling products and services tailored to customer needs. Collaborate with the sales team to develop strategies for improving sales performance and achieving targets. Maintain accurate inventory control and management to ensure product availability aligns with customer demand. Provide exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships. Conduct public speaking engagements or presentations as needed to promote products or services. Assist in marketing efforts by contributing ideas for campaigns that enhance brand visibility and attract new customers. Requirements Proven experience in outside sales, B2B sales, or retail sales with a strong understanding of the sales process. Excellent negotiation skills with a track record of closing deals successfully. Familiarity with CRM software for managing customer relationships and tracking sales activities. Bilingual or multilingual capabilities are highly desirable for engaging diverse clientele. Strong organizational skills with the ability to manage multiple tasks efficiently. Effective communication skills, both verbal and written, with an emphasis on phone etiquette during outbound calls. Experience in automobile sales or dealership environments is a plus. Knowledge of retail math and inventory management principles is beneficial. A proactive approach to cold calling and lead generation activities. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive for excellence in business development while fostering an environment that encourages growth, innovation, and success. Job Type: Full-time Ability to Commute: Plainfield, NJ 07063 (Required) Ability to Relocate: Elizabeth NJ: Relocate before starting work (Required) Work Location: In person

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  • Elite Mitsubishi
    BDC SALES
    BDC SALES
    16 days ago
    $18.5–$20 hourly
    Full-time
    Jamaica, Queens

    🚨 NOW HIRING – BDC REPRESENTATIVE 🚨 Location: Elite Mitsubishi – 144-20 Hillside Ave, Jamaica, NY 11435 We’re growing and looking for an energetic, motivated Business Development Center (BDC) Representative to join our team! ✅ Responsibilities: • Answer and manage inbound sales and service calls, • Follow up with internet leads and schedule appointments, • Maintain excellent communication with customers and the sales team, • Deliver an exceptional customer experience every time 💡 Qualifications: • Strong phone and communication skills, • Positive attitude and team-player mindset, • Basic computer skills (CRM experience a plus), • Customer service or call center experience preferred, • Bilingual (English/Spanish) a plus! 🔥 We Offer: • Competitive pay + bonuses, • Full training provided, • Growth opportunities within the dealership, • Supportive, fast-paced work environment

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  • TaxVance LLC
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    22 days ago
    $16–$18 hourly
    Part-time
    Sunset Park, Brooklyn

    For more than 30 years, TaxVance has been serving our community with care, trust, and dedication. What began as a family-based service has grown into a mission-driven company committed to helping individuals, families, and small businesses thrive. We go beyond tax preparation — providing support with bookkeeping, financial guidance, and immigration-related documentation to ensure our community feels seen, supported, and empowered. Our team understands the challenges many face navigating complex financial and legal systems, which is why compassion, respect, and cultural understanding are at the heart of everything we do. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping families with immigration paperwork, we are here to uplift, guide, and create lasting impact. Role Overview: We are seeking a proactive and empathetic Customer Service Representative (CSR) to join our team. As the first point of contact for clients, you will handle inquiries, resolve issues, and ensure a smooth customer experience from start to finish. Your role will be essential in building trust, strengthening client relationships, and supporting the growth of TaxVance. Key Responsibilities: • Serve as the primary point of contact via phone, email, chat, and social media., • Respond to client inquiries regarding tax filings, bookkeeping, and general service questions., • Assist clients in navigating the TaxVance platform, uploading documents, and completing forms., • Escalate complex cases to tax specialists or managers while ensuring follow-up., • Track client interactions and maintain accurate records in CRM/automation systems., • Identify common issues and provide feedback to improve customer experience and workflows., • Uphold professionalism, empathy, and discretion in all communications. Qualifications • Required:, • Previous experience in customer service, call center, or client-facing role., • Excellent communication skills in English and Spanish (bilingual)., • Strong organizational skills and attention to detail., • Comfort using digital tools (CRM, email, chat platforms, cloud storage)., • Ability to remain calm and empathetic under pressure., • Preferred:, • Experience in financial services, tax preparation, or bookkeeping support., • Familiarity with automation platforms (e.g., Make.com, n8n, or similar)., • Knowledge of U.S. tax basics is a plus. What We Offer • Competitive base salary + performance incentives., • Training and professional development opportunities., • Growth path into specialized financial service or operations roles., • Being part of an innovative, community-focused company on a mission to simplify finance. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping with immigration paperwork, we are here to uplift, guide, and create lasting impact in our Latinx community for years to come. Apply today!

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  • Salon Pop
    Guest Experience Coordinator
    Guest Experience Coordinator
    22 days ago
    $19–$21 hourly
    Full-time
    Greenvale

    PLEASE NOTE THAT ONLY APPLICANTS WITH BEAUTY INDUSTRY WILL BE CONSIDERING FOR THIS POSITION ● why work at here? ● our culture our culture is our secret sauce! we respect, support and empower each other, with NO judgement; we are loyal to one another and to salon pop . our team challenges and motivates each member to be the best they can be! the people that work here make the salon what it is. salon pop is truly the "greatest place to work in the world"! ● our location we are located on the north shore's "gold coast" of long island our shopping center is filled with high-end stores and we have, on average,150 NEW clients per MONTH ! ● our leadership team & business coaching you will receive paid training on Phorest Salon Software with our salon leaders and must be open to coaching during training ● our flexibility we believe in work / life balance we try our hardest to give you your dream schedule ! ● desired skills and experience Customer service and retail sales (including cash handling) A sincere interest in the beauty industry Willing to help others succeed Punctuality and reliability are essential for this position Salon/Sales experience a plus, but we can train qualified candidate Computer Savvy a must! Phorest Hair Salon Software Must have excellent communication ability and verbal skills Ability to answer high volume inbound calls Must posses a proactive and professional attitude Ability to work efficiently under pressure Ability to take on projects and expedite them in a timely manner Must be a team player and be able to take initiative to do tasks Must have strong work ethics ● Company Benefits: ● Paid Time Off and 401K ● 45% Off on all retail products ● Discounted services for yourself! ● Flexible schedule ● Monthly Bonuses Benefits: ● Employee discount ● Flexible schedule ● Referral program Schedule: ● 8 hour shift ● Day shift 9-5pm ● Weekend availability 9-6pm

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  • SouthEnd psychiatry
    Customer Support Agent
    Customer Support Agent
    1 month ago
    $26–$28 hourly
    Full-time
    East Bronx, The Bronx

    SouthEnd Psychiatry is a growing mental health practice dedicated to providing compassionate, accessible, and patient-centered care. We are seeking a Customer Support Agent to join our team. This role is the first point of contact for patients and prospective clients, ensuring a smooth and supportive experience from the moment they reach out. Key Responsibilities • Respond to patient inquiries via phone, email, and chat in a timely and professional manner., • Assist with scheduling appointments, verifying insurance, and updating patient records., • Provide information about services, treatment options, and policies., • Escalate complex concerns to clinical or administrative staff when necessary., • Maintain confidentiality in compliance with HIPAA and organizational policies., • Track and document all interactions accurately in the system., • Contribute to a positive and supportive patient experience. Qualifications • High school diploma or equivalent required; associate’s degree preferred., • 1–2 years of experience in customer service, call center, or healthcare support., • Strong written and verbal communication skills., • Empathy, patience, and professionalism when engaging with patients., • Ability to multitask, prioritize, and work independently in a remote setting., • Familiarity with healthcare or mental health services preferred., • Proficiency with scheduling systems, EMRs, or CRM tools a plus. What We Offer • Competitive hourly pay or salary, • Remote-friendly work environment, • Health, dental, and vision benefits (for eligible employees), • Paid time off and holidays, • Training and career development opportunities, • The opportunity to make a meaningful impact on patient care

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  • Mr. Broadway
    Cashier
    Cashier
    1 month ago
    $18–$23 hourly
    Full-time
    Manhattan, New York

    Job Title: Cashier / Phone Operator Location: Mr. Broadway Position Overview: We're hiring a highly organized, customer-focused Phone Operator to manage calls, process Orders, and assist with takeout/delivery orders. The ideal candidate will be detail-oriented, multitask efficiently, and maintain a professional demeanor, ensuring accurate and efficient order handling. Key Responsibilities: Professionally answer high-volume calls, assisting with orders, reservations, and inquiries. Process third-party orders (Uber Eats, DoorDash, etc.), ensuring accuracy and timely communication with kitchen and delivery staff. Provide exceptional customer service by answering menu questions, resolving concerns, and confirming order details. Coordinate with kitchen staff for correct and prompt order preparation. Manage order flow during peak hours calmly. Ensure accurate entry of all orders into the POS system. Assist with packaging and communicating pick-up times. Requirements: Previous experience in a high-volume restaurant or call center preferred. Familiarity with Uber Eats, DoorDash, and other delivery platforms. Strong multitasking skills for managing multiple lines and orders. Excellent verbal communication and professional phone etiquette. Strong attention to detail and accuracy. Ability to remain calm and efficient during busy shifts. Benefits: Competitive hourly wage. Flexible scheduling. Growth opportunities. Employee meals and discounts. If you're a quick thinker with excellent communication and a passion for customer service, we want to hear from you!

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    No experience
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  • Globe Life: American Income Division: Moore-Sodan Organization NJ
    Sales Managers
    Sales Managers
    1 month ago
    $65000–$120000 yearly
    Full-time
    Edison

    Join Our Elite Sales Team for the Final Quarter of 2025… And Beyond! – Uncapped Earning Potential Awaits! Who We Are: For over 70 years, Moore-Sodan has been a powerhouse in the insurance industry, trusted by over 40,000 labor unions, including the NFL, NBA, and MLB. With 6+ million members and $65 billion in active coverage, we proudly hold an A+ Superior Rating from AM Best. If you’re a driven sales professional looking for limitless growth, uncapped commissions, and a dynamic remote work environment, this is your moment to thrive. Your Role as a Sales Manager: As a key player on our sales team, you’ll: ✅ Engage with Clients: Connect with warm leads—no cold calling! ✅ Schedule Meetings: Set up consultations with prospective customers. ✅ Deliver Virtual Presentations: Showcase tailored insurance solutions via cutting-edge video platforms. ✅ Close Deals & Drive Sales: Convert leads into clients and maximize earning potential. ✅ Guide Applications: Assist clients in securing their coverage with ease. ✅ Monitor Performance: Track key metrics and consistently exceed targets. ✅ Continuously Improve: Sharpen your skills with top-tier training. Why Sales Professionals Choose Us 🚀 Sky-High Earning Potential: 100% commission-based pay—your success drives your income. 📈 Unlimited Career Growth: No glass ceilings—advance as fast as you perform. 🕒 Flexibility & Work-Life Balance: Set your own schedule and work remotely. 💰 Weekly Pay & Residual Income: Earn ongoing commissions for long-term financial freedom. 🎓 World-Class Training: Get the tools and mentorship to become a top earner. ✈️ Luxury Travel Perks: Win all-expenses-paid trips to destinations like Paris & Tokyo. 🛡 Comprehensive Benefits: Access a robust benefits package after 90 days. Who Thrives Here 🔹 Sales professionals who love closing deals and exceeding goals 🔹 High-energy individuals who bring enthusiasm and confidence 🔹 Self-motivated go-getters who take control of their success 🔹 Strong communicators with a customer-first mindset Minimum Requirements: ✔ Sales or Customer Service Experience: Preferred but not required. ✔ Exceptional Communication Skills: Clear, persuasive, and engaging. ✔ Tech-Savvy: Must have a reliable computer and secure Wi-Fi. ✔ 18+ with a High School Diploma (Higher education is a plus). ✔ Clean Background Check. Ready to Make Your Breakthrough? 🚀 Apply Today and Start Earning What You’re Worth!

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  • Brooklyn Workforce1 Career Center
    Intake Coordinator
    Intake Coordinator
    15 hours ago
    $17–$18 hourly
    Full-time
    Downtown Brooklyn, Brooklyn

    Job Description: This includes introducing/explaining home care services and eligibility to a prospective patient, as well as educating and guiding them through the enrollment/onboarding process. This self-motivated individual needs to understand the importance of completing tasks on-time and staying organized, while simultaneously providing valuable assistance and customer support. 2 IRS certifications & our training. Bilingual candidates are preferred. Requirements: • A friendly attitude and willingness to help those in need are a must., • Experience making and receiving inbound and outbound calls. Strong oral and written communication Ability to multi-take and meet deadlines., • Computer and typing skills. Ability to read, interpret, and compute basic math and data.

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