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Job Description Overview AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS Healthcare Foundation is the place for you! Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them. AHF’s core values are: • Patient-Centered, • Value Employees, • Respect for Diversity, • Nimble Benefits at AHF AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health. Responsibilities A Customer Care Line - Supervisor contributes to AHF by fostering innovation, improving service delivery, and ensuring high-quality client experiences while playing a key leadership role in managing the operations of the Customer Care Line. A Customer Care Line - Supervisor enhances the reputation of AHF by delivering reliable, responsive, and client-centered service while supporting operational excellence and interdepartmental collaboration. You will be a passionate advocate for our top initiatives. To be successful as a Customer Care Line - Supervisor it is crucial to ensure that the AHF core Values and Mission stay top of mind with all that your do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The Customer Care Line - Supervisor will work as a part of a close knit team to oversee staff and daily operations for the pharmacy call center and healthcare appointment lines. They ensure efficient scheduling, address patient inquiries and complaints, manage electronic health records, and uphold compliance with HIPAA standards. The role requires cross-department collaboration and strong problem-solving skills to maintain service quality and enhance the patient experience. Licenses/ Certifications: PTCB preferred. Qualifications We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment. Company DescriptionFounded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Parental leave "Treating people like family for over 43 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Hygiene Coordinator to infuse new energy into our Hygiene and Front Desk teams. Our Great South Bay location in West Babylon, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this roll is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the whole heart professional you feel called to be. A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Hygiene Coordinator and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Hygiene Coordinators have moved into rolls such as Front Desk Team Leads, Hygiene Coordinator Team Leads, Insurance Coordinators or even Practice Administrators. We give plenty of support and were with you every step of the way! You start our BDC journey with a 15 day Global Training and your own Ambassador to walk you thru it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your roll as a Hygiene Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The skys the limit! The purpose of the Hygiene Coordinator position is to efficiently and effectively manage the hygiene department's schedule to ensure patient satisfaction and practice profitability. Our Hygiene and Front Desk departments are very busy so we need someone who is: • Reliable and team orientated., • Out of the box thinker and collaborative to support our growth., • Empathic and compassionate., • High level of professional presence., • Ability to multi-task in a fast paced environment., • Open to learn all about technologies that will enhance our patient care and service., • Self motivated, takes initiative without constant direction. Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Heres an example of what a Hygiene Coordinator might do in a day: • Educate our patients about the details of their treatment plan and associated fees after our Hygienist has diagnosed and reviewed their options with them. You potentially clarify what the patient may have heard or "think" they heard., • Help patients understand their dental insurance benefits. This is in collaboration with our Dental Insurance team who are readily available to assist you. Accurately calculate how much insurance will pay for the cost of their needed care. Review with patients their financial responsibility based on any Insurance pre-determinations., • "Check out" any Hygiene patients or dental patients to assist front desk., • Work with outside patient care financing companies to give our patients a wide range of financial options. Be confirmable to help our patients know the differences between the companies., • Send Pre-determinations to Patient's Insurance companies. Keeping an eye on their timely return to move forward with patient's care., • Collaborate with our financial team to address and collect patient balances when they are set to return to the Practice for care., • Ability to respond to live chats or website leads as they may come thru during the day. Making those calls timely., • Comfortable with keeping up to date with email communications as the day goes on., • In a professional manner being able to hold space for anxious patients during the check out process, as well as, being their advocate to properly explain their financial responsibilities., • Answer incoming calls when appropriate, not with a patient, as calls may come thru our Call Center., • Correctly schedule future appointments for patients checking out to ensure doctors and hygienists are focusing on caring for our patients. Ensuring patient's are scheduled with the future time needed for their treatment., • Answer treatment questions patients have both before and after their visit., • With an attentive eye working daily on the Hygiene schedule making sure when last minute cancellations happen, we find another patient to move into the appointment slot now available. Manage the hygiene schedule according to our appointment scheduling guidelines to ensure all hours are scheduled efficiently and to reach daily hourly or daily goals., • Mentoring new team members when comfortable and can create value., • Follow up via email or text with patients who havent scheduled their treatment yet., • Ensuring our payment policy is being honored when patients are scheduled., • Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home. Proudly sharing our service with others., • Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!, • Generate and review reports, when directed to further develop BDC's growth., • Monitor treatment plans and case acceptance, when directed to further support our Hygienists are meeting their hourly production goals., • Confirm all Hygiene appointments., • 5 or more years experience in a dental front desk or insurance position. Hygiene experience also welcome!, • Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Most Hygiene Coordinators work every other Saturday., • Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice., • Excellent attention to detail and high follow thru., • The ability to calculate percentages accurately and quickly using basic math skills. Comfortability in both., • A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications., • Outstanding teamwork skills and the ability to work with a diverse group of people., • Bi-lingual in English and Spanish welcomed, but nor required.Education:, • High school or equivalent (Required), • College degree optionalBabylon Dental Care Perks:, • Competitive Compensation: Earn $20 to $25 per hour, reflective of your skills and dedication., • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what its like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you! Before You Hit Apply Lets Make Sure Its a Fit Were a team that believes in doing great work, treating people right, and finding joy in what we do every day. If the statements below sound like you, youll thrive here at Babylon Dental Care. • Are you the kind of person who shows up on time, prepared, and ready to give your best every day?, • Do you believe that being dependable and doing what you say youll do matters?, • Do you speak up, share ideas, and love being part of a team thats always improving?, • Does working with positive, hard-working people motivate you to bring your best every day?, • Are you energized by learning new skills and taking initiative without waiting to be asked?, • Do you take pride in details because you know the small things create big experiences?, • Are you the one who helps others, not because you have to, but because thats just who you are?, • Does being part of a purpose-driven team that truly cares about patients and each other excite you?, • Are you looking for a workplace where your ideas matter, your work ethic is celebrated, and every day has meaning?

Job DescriptionDescription: Work Location: Mineola, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Summary: Hanover Bank is looking for a full-time Loan Servicing Specialist II to join our team. The Loan Servicing Specialist II reports directly to the Loan Servicing Manager Officer. Processes monetary loan transaction requests, daily loan payments & loan payoffs from general ledgers and checks. Supports the loan officers, branch personnel, and loan administration staff professionally to ensure quality customer service. Monitors insurance and taxes, daily loan operational functions, and assists with various servicing tasks when necessary. Duties and Responsibilities: Customer Service • Review and respond to customer inquiries., • Run and return payoff letter requests within 24 hours., • Return all inquiry calls within one business day., • Process payments loans from general ledger entries., • Monitor payoff & loan disbursement mailboxes, advancing funds, and processing paydown/payoff transactions., • Process loan-related wires and ACH transfers for payments/disbursements., • Customer service functions as necessary, including service desk tickets and Call Center., • Update collateral tracking and ticklers when current information is received., • Ensure efficient and accurate processing of loan payments., • Review / clear non-posted items., • Review co-worker’s daily work., • Assist in insurance monitoring records for all loan types., • Work with attorneys for assignment requests., • Maintain and update assigned Procedures., • Loan advances / Construction draws, • OTE transactions as requested by other departments, • Upload tax/insurance documents to vendors for tracking purposes., • Review all vendor-generated insurance reports for expiring hazard & flood insurance. Contact insurance agents to obtain outstanding expired insurance and invoices., • Process payment of real estate taxes for escrow accounts as they become due and maintain all corresponding escrow addendums on the loan accounting system., • Update loans based on KDE requests., • Additional duties as assigned. Education and Experience: • Bachelor's degree in business or equivalent business experience, • Minimum of 1-2 years in a bank loan department and/or similar experience, • Excellent verbal and written communication skills, • Ability to interact with a diverse group of people with tact and professionalism, • Excellent organizational skills, • Highly motivated, • Adaptable, • Working knowledge of Microsoft Office Suite (Outlook, Word, Excel, etc.) Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Hourly: $26.00 - $31.00; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, national origin, disability or protected veteran status. Requirements:

Job Description Rugby Architectural Building Products is a wholesale distributor of specialty building products, operating out of 26 branches throughout the United States. Our primary business is non-structural architectural grade building products sold principally to customers who create and produce end-products for the commercial, industrial, retail, residential and institutional markets. (In New Century, KS, Lebanon, TN, and Rockford, IL – we do business as: Olathe Millworks, Warren Brother Sash & Door, River City Millworks respectfully.) Position: Bilingual Inside Sales Representative Join our expanding team as an Inside Sales Representative at Rugby. In this important role, you'll drive sales growth and uphold our commitment to delivering exceptional service to our valued customers. What’s in it for you: • Pay: $22 - 30/hr. based on experience, • Schedule: Monday - Friday 8 a.m.- 5 p.m., • Competitive Medical – Dental – Vision, • Corporate Wellness & Appreciation Programs, • 401(k) Traditional & Roth with Match, • Paid Time Off & Paid Holidays, • Life Insurance, Short-Term and Long-Term Disability, • Serve as a customer service representative: you will build and maintain strong relationships with existing and potential customers through effective communication and exceptional service. You will engage our customers and sell our product through email, phone, and occasionally in person., • Proactively identify and pursue sales opportunities to meet and exceed sales targets., • Our Inside Sales Representatives develop a deep understanding of Rugby's product offerings to provide expert advice and recommendations to customers., • Efficiently and accurately process customer orders, ensuring the timely delivery of products while adhering to company policies and procedures., • Take sales orders, preparing accurate price quotes and proposals for customers, negotiating terms when necessary., • Address customer inquiries, concerns, and issues in a timely and professional manner, striving for prompt resolution and customer satisfaction., • Stay informed about industry trends, competitor offerings, and market conditions to identify opportunities and challenges., • Blingual in Spanish, • You have previous inside sales representative experience, preferably in the building materials or construction industry. Alternatively, you have served as a customer service representative in similar industries., • You have strong communication and interpersonal skills, with the ability to build rapport with customers. Your communication is factual, polite, and professional in nature – you will develop expertise from training and experience., • You are reserved, yet people focused. You have a strong focus on repeatable, very high-quality results, and use your customer-focused mindset to solve problems., • Knowledge of Rugby's product offerings or a willingness to learn., • Proficiency in using CRM software and other sales tools. Key words: Sales; inside sales; inside sales representative; sales representative; business development representative; call center; customer service; telemarketing; customer service representative #RABP1

Job DescriptionSalary: $23+/hour Medical Biller/ Patient Specialist -NEEDED Location- Brand New Call Center in Melville Must have strong Medical Billing and customer Service experience. Having Call Center experience is strongly preferred. Comfortable working in a fast paced, high call volume environment. You will be receiving high incoming patient calls, helping them navigate their Medical Bill inquiries. Significant opportunity for growth and advancement. Desirable, newly renovated office! • Efficiently manage and collect patient information on medical insurance claims., • Utilize our software to track, document, and process claims activities., • Communicate with patients and insurance companies via phone and email to resolve billing issues., • Maintain accurate records of all collection and appeal activities., • Previous experience in a large medical practice or medical office settings, particularly in a billing or accounts receivable Call Center, • Responsible and mature mindset., • Strong reading and communication skills., • Ability to meet deadlines., • Empathetic and personable demeanor., • High attention to detail and accuracy.

Job DescriptionJoin a growing mail-order pharmacy that’s transforming the patient experience. PersonalRx is seeking a Bilingual Patient Care Coordinator (English/Spanish) to support patients with compassion, communication, and care in our Syosset, Long Island mail order pharmacy. If you’re a people person who thrives on helping others — and you want a stable, weekday-only position with growth potential — this role is for you. Full-Time | Monday–Friday | No weekends or late shifts About PersonalRx At PersonalRx, we’re passionate about helping people live healthier, simpler lives through personalized pharmacy care. We’re a high-touch, high-service pharmacy located on Long Island’s North Shore, serving patients nationwide through our innovative mail-order model. Our patients know us, trust us, and rely on us — because we treat them like family. Learn more: Why You’ll Love Working Here * Competitive hourly pay (based on experience) * Annual performance bonus opportunities * Company equity (RSUs) for top performers * Career growth and promotion opportunities * Brand-new, modern facility * No weekends or late shifts — enjoy work-life balance * Collaborative, supportive, mission-driven team * Comprehensive training and ongoing development What You’ll Do As a Patient Care Coordinator, you’ll be the friendly, empathetic voice our patients look forward to hearing each month. You’ll ensure they receive the best care experience through clear communication and attention to detail. Your key responsibilities include: * Building and maintaining relationships through monthly patient check-ins * Coordinating with doctors’ offices for new prescriptions, refills, and prior authorizations * Updating and maintaining accurate patient records (medications, insurance, contact info) * Collaborating with pharmacy and finance teams to resolve delivery or billing issues * Helping patients navigate insurance changes and pharmacy transitions * Staying compliant with all company training and HIPAA standards What We’re Looking For * Bilingual (English & Spanish) – fluent speaking ability required * 1+ year of customer service experience (healthcare, pharmacy, or call center preferred) * Excellent communication and phone skills with a professional, empathetic tone * Strong computer and data-entry skills; comfortable using internal systems * NY State Pharmacy Technician License (preferred, not required) * Compassionate, patient-focused mindset with a genuine desire to help others Ready to Make a Difference? If you’re ready to join a growing healthcare team where your voice matters and your work truly impacts patients’ lives — we’d love to meet you. Apply today! Qualified candidates will be contacted directly by a member of our executive team within a few days. PersonalRx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, supportive environment for all employees. Powered by JazzHR UovPyXWSTD

Job Description PATIENT CALL CENTER COORDINATOR WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and emp athetic people to join our Call center. Our Techs are responsible for all the pre-exam elements of the patient visit. This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. You’ll play a vital role in the patients experience with OCLI and in helping our Dr’s to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU • Provides the highest level of customer service patents and incoming callers via telephone ▪ Answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment, • Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system, • Forward calls to appropriate practice/department for additional follow-up, information or resolution, • Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner, • Answer inquiries by researching, locating, and providing relevant information, • Maintain patient privacy by adhering to all applicable HIPAA regulations, • Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager, • Handle making outbound calls to schedule patients upon request, • Previous customer service experience– Able to manage difficult or emotional customer situations, • You are able to focus on solving conflict, not blaming and maintain confidentiality, • Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR), • Prior inbound/outbound call center and telephone experience preferred, • High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience, • Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

As a Healthcare Customer Service Expert within a high-volume call center environment, you will serve as the initial point of contact for patients seeking home healthcare services and for providers requesting authorizations to render services. A passing score on the SHL Customer Service Phone Simulat

Mosquito Squad offers best in class paid training and onboarding, flexible schedule, company trucks and state of the art sales/routing system to ensure your day is efficient. The following skills are helpful, but not required as we will train the right personality: Customer Service, Call Center, Mic

Remote Call Center Customer Service Representative. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. Previous experience in customer service or a call center environment.

Call Center / Fully Remote] - Anywhere in U.Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation

Call Center / Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Rep at SimplyInsured, you will: Assist potential customers with navigating our online insurance shopping experience and obtaining quotes for their companys health

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employees, customers, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Summary: We value individuals who are passionate about delivering outstanding customer service. As a Customer Service Team Lead, you will play a key role in enhancing both team performance and operational efficiency. In this role, you’ll be closely connected to the front lines supporting our Customer Service Reps in real time, coaching team members, resolving escalated customer issues, and ensuring call/email queues are properly staffed and reps are skilled to meet demand. You’ll regularly walk the floor to provide in-the-moment guidance, and may be called on to jump into calls during “all hands on deck” situations or to provide coverage for a Customer Service Supervisor when needed. Requirements and Qualifications:: Job Duties & & Responsibilities: • Provide ongoing training, mentoring, and support to customer service representatives. The lead role is the representative's first line of support when needed assistance with a customer question or issue., • Oversee the daily activities of the customer service team., • Monitor the daily flow of all customer service queue volume; (phone, email, chat, etc.) in real-time, • Watch Wrap times, • Adjust skills in real-time, • Assist on calls during high-volume periods, • Handle and resolve complex customer inquiries or escalations efficiently and professionally; collaborate with team members to develop effective solutions for recurring issues., • Comprehensive understanding of the first-level agents' role to ensure opportunities are identified and addressed. Review and refine SOPs and Knowledge Base articles to maintain accuracy and relevance., • Act as a liaison between customer service and other departments to resolve interdepartmental issues., • Motivate the team to achieve and exceed customer service objectives and foster a positive work environment., • Proactively review the overall customer service experience and suggest enhancements to exceed customer expectations., • Suggest and provide updated email templates and phone script materials when necessary., • Bachelor’s degree preferred., • Minimum of 2 years' experience working in a Customer Service call center environment, • Previous experience delivering training or coaching preferred., • Affinity for quality and customer service and helping others., • Impeccable communication skills (both written and verbal) ensuring delivery is of the highest quality and standard to certify clarity, appropriate level of detail, and timely response., • Enthusiastic team player with a strong sense of ownership and can-do attitude. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $26.00/Hr. Salary Range Maximum: USD $26.00/Hr.

Call Center / Customer Service / Remote] - Anywhere in U. Up to $18 per hour / Weekly pay / No weekends - As a Customer Support Rep at BroadPath, you will: Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments; Verify patient insurance eligibility and update reco

Call Center / Fully Remote] - Anywhere in U.Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transpor

Call Center / Customer Service / Fully Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open

Call Center / Remote] - Anywhere in U.Up to $19 per hour + bonuses / Health, dental & vision / 401k matching / PTO / Equipment provided / Paid training - As a Customer Service Rep at Foundever, you will: Provide exceptional customer service to clients via phone, email, and chat support; Troubleshoot

Competitive pay / Benefits - As a Call Center Rep at VXI Global Solutions, you will: Respond to incoming customer inquiries via phone, email, and chat; Ensure prompt and accurate resolution of customer issues; Provide exceptional customer service by actively listening and understanding the needs of

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

Call Center / Customer Service / Remote] - Anywhere in U.Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at KinderSystems, you will: Manage incoming calls and emails from customers in a timely and professional manner; Provide accurate and efficient solutions to customer

Strive to provide first contact resolution and build lasting member relationships through exceptional service. Basic knowledge of financial services generally acquired by one or more years working within the financial services area or minimum of two years' customer service and/or call center experie

Call Center Agents to provide vital support by managing customer inquiries, applications, and cases from start to finish. Adhere to established call center scripts, processes, and guidelines to ensure consistent customer service. This role will be responsible for handling both inbound and outbound c

Customer Service Representative.Must Attend 7 weeks of Onsite Training!.Onsite Position: Must Live Local in West Babylon Area.Day Shift: Monday-Friday, Possible Saturday (Rotating).Training Hours: 8a-4:30pm EST (Mon-Fri).Shift Hours: 7:00a-6pm EST (Mon-Fri), 7a-1pm EST (Saturday).Bilingual in Spanis

Call Center / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO / Equipment provided / Internet stipend - As a Customer Service Rep, you will: Assist medical providers, patients, and billing services by answering inbound calls and providing clear, helpful information about services

Job DescriptionUniversus Physical Therapy & Wellness is hiring a part-time employee to serve as a Front Office Medical Receptionist for the companys growing team. Our Medical Receptionists are responsible for contributing to the team's efforts by providing amazing customer support from the initial phone call to the final visit and beyond. Just a little heads up. We are looking for someone that wants to be a part of a growing, innovative based, people-centered environment. If you want to learn about physical therapy, healing, wellness and customer service, this position is for you! This position will begin as Part-Time. You are perfect for this role if you LOVE working with patients, digging deep into issues, learning, and problem-solving. If you are the type of person that will become obsessed with optimizing patients results and the front office experience so they can have a seamless experience when they enter the facility, please apply! You may be someone who can work independently, learn from mistakes, and make decisions on your own but you are also a task-master and enjoy working with a team. We want someone comfortable with responsibility and very mission-minded. When others see a WALL, you see a problem you can solve given enough time to RESEARCH. Someone who loves learning and problem-solving. If youre looking to work for a company that allows you to choose your path of growth as the company grows, then youd be a great fit! This is a dream job for the right person! We will teach you everything you need to know! We just need you to show up with a willingness to learn, ability to do the work, and a positive attitude. Universus Physical Therapy & Wellness is looking for a long term hire or a student who is looking to work in a place with a flexible schedule and mentorship. We want to create an amazing working relationship that could help the company thrive for multiple years. Requirements • Bachelors Degree or in undergraduate program, • 1-3 Years Front Desk experience (Preferred, not required), • Healthcare Insurance/Billing/Collections Experience (Preferred, not required), • This position will be performed in a high volume outpatient environment so need to be able to multitask and problem solve quickly. ., • Flexibility is a must. Need to be willing to make changes quickly as needed, • At Universus Physical Therapy & Wellness, our team prides itself in being just that.a TEAM! So, if weve got your back, youve got to have ours, too! Job Duties for the Administrative Assistant / Front Desk Include (but not limited to) • Front Desk Tasks (computer use, answering phones, prepare reports, statistics tracking), • Schedule New Patient Evaluations, • Check In New Patients and Collect Pertinent Paperwork, • Greet All Patients Like They Are VIPs!, • Check-In / Out all Existing Patients, • Insurance Benefits Check and Authorizations, • Collect Patient Payments, • Schedule Patients Appointments Appropriately, • Have A Lot Of Fun While Making A Difference In Someone's Life! In addition to a rewarding position with an incredible team, we offer some pretty amazing perks: • Flexibility with your schedule - Who doesnt want that?!, • Competitive compensation package, including benefits!, • The best team and support system that you could possibly want. This Job Is Ideal for Someone Who Is: • Dependable -- more reliable than spontaneous, • People-oriented -- enjoys interacting with people and working on group projects, • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction, • Detail-oriented -- would rather focus on the details of work than the bigger picture About the Company The mission and Vision of Universus Physical Therapy & Wellness Universus Physical Therapy & Wellness Cultural Pillars: • Internal:, • Pursue GROWTH and Learning, • Have an IMPACT on peoples lives and the community as a whole, • Choose FAITH over fear, • Conduct your dealings with others with LOVE, • Connect Emotionally, • Be Compassionate and Empathetic, • Be Passionate and Humble, • Embrace and Drive Change, • Have FUN- Do not take yourself too seriously, • External:, • Create WOW Patient Experiences, • Person First, Patient Second, • Anticipate, Adjust and Adapt to the Patient's Needs, • Go Above and Beyond What is Expected, • Treat Others the Way You Want to Be Treated or you would want someone to treat your Family I look forward to hearing from you. Dr Shaden Ghattas, PT, Owner of Universus Physical Therapy & Wellness

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development "Treating people like family for over 43 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Patient Coordinator to infuse new energy into our Front Desk team. Our Great South Bay location in West Babylon, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be. A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Patient Coordinator and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Patient Coordinators have moved into rolls as Front Desk Team Leads, Hygiene Coordinator Team Leads, and even Practice Administrators. We give plenty of support and were with you every step of the way! You start your BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as a Patient Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The skys the limit! Our Front Desk department is very busy so we need someone who is: • Reliable and team orientated., • Out of the box thinker and collaborative to support our growth., • Empathic and compassionate., • High level of professional presence., • Ability to multi-task in a fast paced environment., • Open to learn all about technologies that will enhance our patient care and service., • Self motivated, takes initiative without constant direction. Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Heres an example of what a Patient Coordinator might do in a day: • Educate our patients about the details of their treatment plan and associated fees after the Dentist has diagnosed and reviewed their options with them. You potentially clarify what the patient may have heard or "think" they heard., • Help patients understand their dental insurance benefits. This is in collaboration with our Dental Insurance team who are readily available to assist you. Accurately calculate how much insurance will pay for the cost of their needed care. Review with patients their financial responsibility based on any Insurance pre-determinations., • Work with outside patient care financing companies to give our patients a wide range of financial options., • Send Pre-determinations to Patient's Insurance companies. Keeping an eye on their timely return to move forward with patient's care., • Collaborate with our financial team to address and collect patient balances when they are set to return to the Practice for care., • Ability to respond to live chats or website leads as they may come through during the day., • Comfortable with keeping up to date with email communications as the day goes on., • Professionally being able to hold space for anxious patients during the check out process, as well as being their advocate to properly explain their financial responsibilities., • Answer incoming calls when appropriate, not with a patient, as calls may come through our Call Center., • Correctly schedule future appointments for patients checking out to ensure doctors and hygienists are focusing on caring for our patients. Ensuring patient's are scheduled with the future time needed for their treatment., • Answer treatment questions patients have both before and after their visit., • Participating and essentially running morning or afternoon huddles for your Provider and their Assistants. Sharing huddle sheets daily with our Admin team., • Mentoring new team members when comfortable and can create value., • Follow up via email or text with patients who havent scheduled their treatment yet., • Ensuring our payment policy is being honored when patients are scheduled., • Comfortable to ask a happy patient to share their feedback online in a review, or refer a friend to the Practice if they know anyone looking for a new dental home. Proudly sharing our service with others., • Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!, • Generate and review reports, when directed., • Monitor treatment plans and case acceptance, when directed to further support your Doctor and meet hourly production goals. We're looking for someone who has: • 3 or more years experience in a dental front desk position., • Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Most Patient Coordinators work every other Saturday., • Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice., • Excellent attention to detail and high follow through., • The ability to calculate percentages accurately and quickly using basic math skills. Comfortability in both., • A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications., • Outstanding teamwork skills and the ability work with a diverse group of people., • Bi-lingual in English and Spanish welcomed.Education:, • High school or equivalent (Required), • College degree optionalBabylon Dental Care Perks:, • Competitive Compensation: Earn $22 to $28 per hour, reflective of your skills and dedication., • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what its like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you!

Job DescriptionNassau County law firm has an opportunity for a Human Resources Generalist responsible for all the daily human resources functions for the firm, including Payroll recruitment, compliance, employee relations, and benefits administration. Call Center experience supporting a commissioned sales force helpful.Responsibilities • Manage and process ADP Workforce Now HR and payroll for salaried and hourly employees, • Conduct recruitment and onboarding, • Ensure the organization's compliance with local, state and federal regulations, • Maintain and revise the company’s handbook on policies and procedures, • Communicate policies and procedures to the staff, • Respond to internal and external employee relations issues, • Manage and track all PTO leave for employees, • Implement and manage the annual company benefit review process, • Facilitate annual benefits open enrollment, • Enroll new hires & new participants in all benefit plans. Terminate employee benefit participation as necessary, • Perform 401(k) Plan administration including quarterly enrollment, bi-weekly contribution and loan repayment processing, approving loans and withdrawals and year-end plan compliance, • Review all monthly HR, Payroll and Health Insurance related invoices, • Manage and process FMLA, Paid Family Leave, Short Term Disability, and Workers Compensation., • Manage and process all unemployment claims, wage garnishments, mandated health insurance requests, employment and wage verifications, and employment record requests.Qualifications:, • Strong customer service mentality, • Two to three years of HR Generalist experience, • Two to three years ADP Workforce Now Payroll processing experience, • Two to three years of Recruiting experience, • Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations, • Must have Strong knowledge of Federal and NY employment laws and regulations, • Working knowledge, understanding, and practical application of employment laws and HR practices, • Ability to manage multiple projects simultaneously, • High degree of confidentiality, integrity and sound judgment., • Bachelors Degree