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Job Description Financial Resources FCU has been designated one of the Best Places to Work in NJ since 2022! At FRFCU, we are "putting people first" and that starts with our employees! Come see why our team members have voted us for Best Places to Work in NJ! Are you looking for more? Tired of not feeling like your work has purpose or aligns with your values? Do you want to be part of a team with positive, “let's make a difference” type team members? Do you want to have a voice in the direction of an organization particularly one that is focused on people, not profits? If that sounds like where you want to be, then we have something more to offer you! If you want to be part of a company that has a demonstrated commitment to its employees, members and the communities we serve that acts in accordance with our shared value system, we may be a good fit for each other. If you have a genuine desire to make a difference, if you value helping others achieve more, if you are a true people person and want to feel good about the work you do then we should talk. Whether your background is in banking, retail, hospitality, customer service, call center support, administrative support, clerical, general office work or maybe you took a break and are looking to return to the workforce, well it doesn’t matter. We care about the type of person you are and the qualities you bring to our company and culture. We will provide the training and on-going development skills necessary to be successful and grow your career in a meaningful and worthwhile way. Financial Resources is a not-for-profit federal credit union with locations in Somerset, Hunterdon, Middlesex, Hudson and Union Counties. With a history of serving our members for more than 100 years, we have grown to more than $650 million in assets serving more than 29,000 members with 7 public access branches and a team of 100 employees. We are available Nationwide! We are currently looking for a Senior Universal Banker in our Somerset, NJ location. This person should have at least 2 years of banking experience as a universal banker, teller, customer service rep, or any other branch position and be bilingual in Spanish and English. A little more about what we do: Financial Resources has been serving the needs of our members for more than 100 years and we are just getting started. We are looking for more high character people to join our team and help us help more members as we get started on the next 100 years. When you join Financial Resources, you will be part of a mission driven organization with a team of talented and committed team members that value our members and company culture! What we offer to our team members: • Work Life Balance Programs that includes a reduced hour work week after satisfactory completion of your training period, • A competitive salary, • Generous paid time off, • Health, dental and vision plans for employees and their families, • Health Savings and Flex Spending Accounts, • Paid Parental Leave Programs, • Short and Long-Term Disability Programs, • Company provided life insurance and low-cost supplemental insurance plans, • 401K with 100% employer match, up to 6%, after one year and potential for additional profit-sharing contributions, • Paid volunteer days, • Opportunities for career advancement with continuous learning and development, • Demonstrate a positive attitude and willingness to help others, • Be a good team member, the type of person people want to work with, • Have some basic computer skills, • Care about the work we do If you want to work in a friendly environment and with an organization that is looking to expand its footprint, please consider applying for this opportunity.

Job Description The customer support specialist is responsible for being a product-at-large expert who maintains the frontline of technical and customer service for cyclist enthusiasts with potential to learn other merchandise. Main Essential Duties and Functions of Job Position (but not limited to): · Fields inbound channels (phone, email, chat, messenger) and answers consumer questions and solves issues in a timely and professional manner. · Troubleshoots product issues and handles warranty claims and RA processes. · Identifies opportunities to generate additional revenue through up-selling or ongoing marketing promotions. · Utilizes multiple software platforms, including Navision software for order entry and ZenDesk customer support, to document orders and consumer contracts. · Organizes and maintains all required records and documentation as required by internal processes and procedures. · Works with shipping and production departments for timely and efficient shipping or products. · Assist CS manager with written documentation, response generation, and other knowledge based written materials as requested. · Maintains professional demeanor during all interactions with customers and co-workers. · Provides suggestions for improvement of department. Minimum Qualifications: · High school diploma or equivalent preferred · Prior customer service experience, preferably in a call center environment · Professional communication skills, written and verbal · Ability to learn and remember technical product information · Ability to remain calm to excel in fast-paced environments · Highly organized with good follow through · Proficient in MS Word, Excel, and Outlook Physical Requirements: · Must be 18 years or older and eligible to work in the US · Must be able to read, write and speak English · Must pass a Background Check What We Offer! • Healthcare Benefits (Health, Vision, Dental), • HSA dollar for dollar match, • 10-15 Paid Holidays Off, • Short/Long Term Disability 100% Company Paid, • Life Insurance 100% Company Paid, • 401K CA Global is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All applicants are subject to a background screening. Company DescriptionC+A Global is a world-class brand builder and licensee, driving the innovation and growth of some of the world’s biggest and most beloved consumer products from HP, Kodak, Saris, Zink, Flowtron, Nickelodeon, Mattel, and more. Headquartered in Central Jersey with locations across the globe, C+A Global uses customer feedback, reviews, and technological advances to gain market share in highly competitive categories. As one of the leading e-commerce retailers with 20+ years of experience and 200+ products in development at any given time, C+A Global knows what it takes to get a brand off the shelf and into consumers’ hands.C+A Global is a world-class brand builder and licensee, driving the innovation and growth of some of the world’s biggest and most beloved consumer products from HP, Kodak, Saris, Zink, Flowtron, Nickelodeon, Mattel, and more. Headquartered in Central Jersey with locations across the globe, C+A Global uses customer feedback, reviews, and technological advances to gain market share in highly competitive categories. As one of the leading e-commerce retailers with 20+ years of experience and 200+ products in development at any given time, C+A Global knows what it takes to get a brand off the shelf and into consumers’ hands.

Job Description We are “American Dream Auto Protect”, the fastest growing company in the Vehicle Service Contract space. We sell Extended Warranty programs and provide a valuable lifeline to car owners throughout the U.S. Due to unprecedented growth, we’re interviewing select candidates to expand our Customer Retention Department. As a Retention Specialist, you will play a crucial role in maintaining positive relationships with our valued customers. Your exceptional communication skills, attention to detail, and ability to analyze customer needs will contribute to the success of our retention efforts. Join our team and enjoy a supportive work environment, competitive compensation, and opportunities for career growth. Key Responsibilities: • Handle inbound and outbound calls to existing customers to discuss their needs/issues and promote retention, • Provide exceptional customer service by addressing customer inquiries and resolving issues, • Utilize effective phone etiquette to ensure professional and courteous communication, • Maintain accurate and detailed records of customer interactions and transactions through data entry, • Collaborate with other departments to address customer concerns and ensure a seamless customer experience. Preferred Experience:- Previous experience in a customer service or sales role is preferred • Strong communication skills, both verbal and written, to effectively communicate with customers, • Ability to analyze customer needs and provide appropriate solutions, • Proficiency in data entry and navigating computer systems As a Retention Specialist, you will play a crucial role in maintaining positive relationships with our valued customers. Your exceptional communication skills, attention to detail, and ability to analyze customer needs will contribute to the success of our retention efforts. Join our team and enjoy a supportive work environment, competitive compensation, and opportunities for career growth. Pay: Salary + commission Benefits: • 401(k), • Dental insurance, • Health insurance, • On-the-job training, • Paid time off, • Call center, • In-person, • Edison, NJ 08837:

Job Description Bill Leary Air Conditioning and Heating, Metuchen, NJ Job Title: HVAC Customer Service / Inside Sales Bill Leary Air Conditioning and Heating, Metuchen, NJ Job Title: HVAC Inside Sales/ Customer Service Strong Sales experience required, HVAC or Service Industry experience preferred. Position Summary: We’re seeking a results-driven inside salesperson to join our team. You will manage inbound and outbound sales and service calls, convert leads into customers, and support the sales team in driving revenue growth. The ideal candidate possesses excellent communication skills, a solid customer-centric approach, and a passion for sales. This is an exciting opportunity to work in a fast-paced environment, contribute to the company’s success, and grow your career in sales/ customer management. We offer a competitive salary, performance-based incentives, and professional development opportunities. Inside Sales/ Customer Service Requirements and Qualifications · Previous experience in outbound call center, inside sales experience, or related sales experience required · Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Customer Database Management experience preferred · Possesses an energetic, outgoing, and friendly demeanor · Excellent verbal and written communication skills, interpersonal skills · Ability to connect with customers to build rapport and trust in our company · Excellent problem-solving and negotiation skills and a customer-focused mindset · Above average listening and emotional intelligence skills · Persuasive and goal-oriented · Eager to expand the company with new customers and sales · Excellent organizational skills · Ability to multitask and manage time effectively to meet sales goals · Ability to work independently or as an active member of a team · Self-motivated, self-directed and able to work in a fast-paced environment. · Comfortably making cold calls and talking to potential and current customers all day · In-depth understanding of company services and its position in the industry · The ability to overcome objections with solutions · Tenacity to handle rejection and continue with a positive attitude when reaching the next potential client · Knowledge of customer journey funnel · Solid understanding of the sales process and customer relationship management. · Understanding of lead generation and prospecting techniques. · Familiarity with using sales automation tools and platforms. · Experience in conducting virtual meetings and product demos · High school degree or equivalent Pay Scale: Ranges between $45K and $60K depending on experience and performance, plus benefits. When you become part of the Bill Leary AC & Heating team, we offer: · Great Benefits - Medical / Dental / Vision Coverage · Competitive Salary · Earning Incentives · Excellent Training Programs · PTO · 401K Objectives of the role · Qualifying leads, identifying customer needs, opportunities and providing solutions aligned with the company’s offerings. · Qualifying sales estimate appointments and following up on leads with the intention to create further opportunity and close sales. · Maintaining a high level of knowledge about the company’s products and services. · Maintaining and updating the CRM with accurate customer and sales data. · Collaborating with the sales team to meet and exceed sales targets. · Following up with prospects to build relationships and convert them into long-term customers. · Handling objections and negotiating with potential customers to ensure a smooth sales process. Inside Sales Duties and Responsibilities: · Take inbound calls, determining immediate or future opportunities and booking appointments accordingly. · Cold calling; making multiple outbound calls to current and potential clients · Understanding client needs and offering solutions and support · Qualify inbound sales inquiries and manage a sales pipeline through to close. · Answering potential client questions and follow-up call questions · Maintaining database (CRM, Excel, etc.) of prospective client information · Manage follow-up processes to keep leads engaged and moving through the sales pipeline. · Working with sales team when closing sale and working with client through closing process · Tracking weekly, monthly, and quarterly performance and sales metrics · Provide regular reports on sales activities, including calls made, leads generated, and deals closed. Work Location: In person Company DescriptionBill Leary Air Conditioning & Heating is a family owned and operated business. The year 2025 marks our 36th year serving Middlesex County and the surrounding areas of Central New Jersey, Monmouth County, Somerset County, and Union County. We provide all levels of residential and commercial heating and air conditioning sales, design, engineering, installation, service, repair, and maintenance. Bill Leary Air Conditioning & Heating is fully insured, bonded, licensed and certified by the State of New Jersey Department of Building and Construction to work on their projects and the New Jersey Economic Development Authority to work on their public schools. We keep up-to-date with the most current codes, laws, and utility rebate procedures. Our firm has been selected and approved by The State of New Jersey Department of Building & Construction to perform work on jobs up to $15,000,000. Our completed and current jobs include: Universities Public Schools Municipal Buildings Police Stations And many other large and small commercial jobsBill Leary Air Conditioning & Heating is a family owned and operated business. The year 2025 marks our 36th year serving Middlesex County and the surrounding areas of Central New Jersey, Monmouth County, Somerset County, and Union County.\r\n\r\nWe provide all levels of residential and commercial heating and air conditioning sales, design, engineering, installation, service, repair, and maintenance.\r\n\r\nBill Leary Air Conditioning & Heating is fully insured, bonded, licensed and certified by the State of New Jersey Department of Building and Construction to work on their projects and the New Jersey Economic Development Authority to work on their public schools. \r\n\r\nWe keep up-to-date with the most current codes, laws, and utility rebate procedures.\r\n\r\nOur firm has been selected and approved by The State of New Jersey Department of Building & Construction to perform work on jobs up to $15,000,000. Our completed and current jobs include:\r\n\r\nUniversities\r\nPublic Schools\r\nMunicipal Buildings\r\nPolice Stations\r\nAnd many other large and small commercial jobs

Job Description Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Job Overview: In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the company’s vision. Responsibilities and Duties: • Provides administrative support for delivery operation., • Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions., • Answers a high volume of calls, screens calls, schedules appointments., • Heavy customer service and dispatching., • Route monitoring and communicating with delivery teams throughout the day., • Determine priorities and multi-tasks., • Maintains historical records by tracking and accurately recording information., • Bilingual with Spanish a plus., • Excellent computer skills with experience using Excel and MS Office applications., • Data Entry Skills, Thoroughness, Organization, Attention to Detail, • Excellent written and verbal communication skills., • Dependable, with a strong focus on customer service and time management. Hourly Rate: $17-$18/hour, DOE + bonus potential. Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.

Job DescriptionSalary: $17-18/hour DOE + bonus potential Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Job Overview: In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the companys vision. Responsibilities and Duties: • Provides administrative support for delivery operation., • Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions., • Answers a high volume of calls, screens calls, schedules appointments., • Heavy customer service and dispatching., • Route monitoring and communicating with delivery teams throughout the day., • Determine priorities and multi-tasks., • Maintains historical records by tracking and accurately recording information., • Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network. Skills/Requirements: • Bilingual with Spanish a plus., • Excellent computer skills with experience using Excel and MS Office applications., • Data Entry Skills, Thoroughness, Organization, Attention to Detail, • Excellent written and verbal communication skills., • Dependable, with a strong focus on customer service and time management., • High school Diploma or GED required. Schedule: This location is open 6 days a week.This is an in-office position - no remote or hybrid options available. Hourly Rate: $16-$18/hour, DOE + bonus potential. Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement Flexible Schedules Available: • Day shift, • Night shift, • Weekends, • Weekdays, • Full-time or Part-timeAre you:, • Looking to learn a new career and break into the tax industry?, • Someone who has gaps in their work history or is looking to boost their skills and resume?, • Someone who has been out of the workforce over the last year while at home with family?, • New to the workforce or with limited experience/education, but a willingness to learn?, • Retired and want to continue to make an impact?, • Someone without a college diploma? No problem!, • A Veteran or military personnel transitioning from the service?, • Part of a military family that moves often with deployments?, • A recent college graduate or current college student?, • A stay-at-home parent who needs a flexible work schedule?, • A gig worker or looking to add a second income?, • Conduct face-to-face tax interviews with clients., • Generate business growth, increase client retention, and offer additional products and services., • Answer client calls via our national call center routing system., • Answer tax related questions and provide future tax planning to clients in a timely fashion., • Collection and processing of clients payments while ensuring timely deposits., • Marketing and business generation efforts., • Support office priorities through teamwork and collaboration., • Mentor and support teammates, providing guidance and in some cases acting as a lead., • 3+ seasons of previous tax experience, • Experience completing individual, trust, &/or partnership tax returns, • Passion for providing extraordinary customer service, • Excellent communication and interpersonal skills, • Successful completion of the Jackson Hewitt Tax Knowledge Assessment, • Experience working in a fast-paced environment, • Strong attention to detail and accuracy, • Bachelors degree in accounting or related field preferred, • Field Instructor, Remote Support, or Call Center certification a plus, • Tax planning and audit support experience preferred, • Bachelors degree in accounting or related field a plus, • CPA or Enrolled Agent license is a bonus, • PTIN Certification: Yes

Job Description 1Kosmos is a leader in identity verification and passwordless authentication, serving global enterprises, financial institutions, and government agencies. With a mission to secure identities for citizens, customers, and workforce, we combine advanced biometrics, distributed identity, and user-friendly authentication experiences into a unified platform. We maintain 99.999% uptime and power critical security and access workflows for organizations with massive scale—including workforce, retail, telecom, and citizen services. As we continue to grow, we are investing heavily in Customer Success, Implementations, and Support to ensure flawless delivery, high adoption, and world-class customer experience. We are seeking a Support Leader to build, mature, and scale our global Support function. This leader will own the end-to-end support experience—from frontline response through root-cause analysis, escalations, and continuous improvement. You will work closely with Customer Success, Implementations, Product Engineering, and Cloud Infrastructure to ensure our customers experience seamless, timely, and effective support. This is a hands-on leadership role where you will help design the operating model, set standards, introduce process rigor, and transition the team as we move to tools like Freshdesk. The ideal candidate has deep experience supporting enterprise SaaS platforms (identity or security preferred), thrives in fast-growing environments, and brings an exceptional customer-first mindset. Key Responsibilities: Leadership & Vision • Build and lead a high-performing global Support team (currently India-based; manage future expansion plans in North America)., • Define the support model for a scaling security/identity platform with mission-critical use cases., • Own the global support strategy, including staffing, processes, tooling, reporting, and customer experience. Operational Excellence • Drive day-to-day operations: ticket volume management, SLAs, escalations, and queue health., • Lead the rollout and optimization of Freshdesk across teams, integrating CSMs, engineering escalation paths, and self-service., • Establish and enforce SLA/SLO frameworks, incident management processes, and on-call rotations., • Introduce metrics-driven performance management (CSAT, FCR, MTTR, backlog trends, etc.). Customer Experience • Act as the executive escalation point for high-priority customer issues, including large enterprises and government clients., • Ensure consistent, timely, and high-quality communication with customers during incidents and outages., • Collaborate with Customer Success to ensure support readiness for new deployments, pilots, and rollouts (across Passwordless product line, Identity Verification) Cross-Functional Collaboration • Partner with Implementations to ensure smooth handoffs, standardized runbooks, and post-go-live readiness., • Work closely with Product & Engineering to drive bug triage, root cause analysis, and quality improvements., • Coordinate with Cloud/DevOps for incident response and maintenance windows. Process & Continuous Improvement • Develop and maintain an internal knowledge base and external customer-facing help center., • Introduce training and certification pathways for support engineers., • Implement systems for proactive monitoring, early issue detection, and reduction of repetitive support requests., • Improve stability and resilience by collaborating on product and platform feedback loops. Requirements Experience • 8+ years in Technical Support or Customer Support roles, including 3+ years managing support teams., • Experience supporting enterprise SaaS platforms (identity, security, IAM, CIAM, MFA, or adjacent domains strongly preferred)., • Background supporting customers with high-availability, mission-critical workloads., • Demonstrated ability to operate in a scale-up environment and build process maturity. Skills & Competencies • Strong understanding of authentication, MFA, identity verification, SSO/OIDC/SAML, and related concepts (or willingness to ramp quickly)., • Exceptional leadership, communication, and crisis management skills., • Ability to collaborate cross-functionally with Engineering, Product, CS, and Implementations., • Experience designing and managing on-call rotations and 24/7 support coverage., • Proficiency with modern support tools (Freshdesk preferred). Mindset • Customer-first, always., • Bias toward action and continuous improvement., • Calm under pressure with strong executive presence., • Passion for scale, structure, and building world-class processes. ⸻ Nice-to-Have • Experience supporting government customers (FedRAMP environments preferred)., • Experience in identity, cybersecurity, or fraud prevention products., • Previous involvement in implementing new support tools or migrating from legacy systems. ⸻ What You’ll Gain • Opportunity to build and transform the Support function of a rapidly scaling identity security company., • Direct influence on customer satisfaction, retention, and platform reliability., • Ability to shape processes, tooling, and team culture from early stages., • Collaboration with top-tier enterprise customers across multiple industries. Benefits • Hybrid work model with flexibility., • Competitive compensation and performance-based incentives., • Comprehensive benefits package including health, dental, vision, 401(k), and more.

Job DescriptionGetlabs is the leading platform for at-home diagnostics. Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone. About the role:We are currently seeking PRN (as needed) Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision. Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.At Getlabs, you will: • Visit patients in their home or office, drive to and from appointments (in your own vehicle), process specimens with a centrifuge that plugs into your car, drop samples off at patient service centers or laboratories, • Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy, • Ability to adapt in a rapid high-growth environment, • Maintain close communication with the operations and patient experience team during business hours, • As PRN, you will confirm your availability to your leader every Friday for the week ahead or weeks ahead, if possible), • Based on the availability that you have submitted, your leader will either schedule you in advance or call you as needed for shifts that fall within your availability, • As a PRN, the expectation is that you are available a minimum of three (3) days a week during the hours of 5am-1pm ("Expected Shifts") between Monday and Friday. You are eligible to work up to 29 hours a week but are not guaranteed any hours in a PRN roleWhat we are looking for:, • Phlebotomy certification from an accredited agency, • 1 year of phlebotomy experience (mobile phlebotomy experience preferred), • Experience processing samples, • Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT), • Proven track record in providing exceptional customer service, • Strong communication skills; both written and verbal, • Ability to drive in the dark - first appointments may be as early as 5am!, • Ability to physically access patients including but not limited to kneeling, bending, stooping, sitting and reaching, • Ability to physically navigate patients homes including but not limited to climbing stairs and carrying 15 pounds while walking, • Ability to work independently or in a team environment under minimal supervision, • Reliable transportation and clean driving record, • Bonus Qualifications: Fluent in SpanishWe have great benefits to make your life easier so you can focus on what you're best at:, • W2 employment at $23/hr, • Flexible schedule, • Mileage reimbursement

Job DescriptionField Coordinator - Route DispatchSEEL’s Appliance Recycling Program provides an incentive to public utility customers for turning in outdated, energy-inefficient appliances. Seeking an experienced Field Coordinator responsible for Route Dispatch of scheduled Recycled Appliances pickups, coordination with contact center schedulers, as well as general supervision of Route Drivers and Loaders. Pickups are routed for five (5) days a week, with occasional weekend scheduling to accommodate a statewide program. We also have events throughout the service territory that are led by the Field Coordinator. The ideal candidate will possess excellent communication skills and have extensive experience in the development and maintenance of the field crew schedules, using 'real-time' routing software and recording pickups in an online tracking application. The Field Supervisor must have a combination of proven leadership, exemplary professionalism, crystal clear communication, and a positive can-do attitude.DUTIES • Create, and monitor, and adjust daily crew routing schedules using a 'real - time' routing application., • Track and report daily and weekly route pickups, outcomes, using tracking software., • Ensure adequate staffing levels for daily routes, customer pickups., • Review and approve all time off requests., • Monitor and track all customer pickups utilizing dispatch / routing software and ensure that all pickups are recorded in the system., • Manage and investigate customer complaints, crew and vehicle incidents, including gathering incident statements, photographs, police report, and writing incident reports., • Distribute and monitor gas cards as needed., • Monitor vehicle maintenance needs, escalate concern to management or coordinate service as needed., • Distribute, monitor, and ensure all staff are wearing approved company uniforms, ID Badges., • Distribute, monitor, and route crew equipment is in operational order, including crew cell phones, power hand tools and bits, shoulder harness/dollies, hand trucks, and rigging., • Ensure all staff are wearing approved company uniforms., • Monitor time clock and resolve time record issues as necessary., • Coordinator for crew pay discrepancies., • Performs related work as required., • Support in field assignments in the event of call offs of team membersREQUIREMENTS, • Bachelor’s Degree (Preferred), • 2- 3 years of experience routing, dispatching, and supervising field service or truck drivers, and/or delivery/pick up routes., • 1-2 years coordinating routing with contact center staff, supervising field personnel, and troubleshooting routing to reduce cancellations., • Valid and unrestricted Driver’s License and a good driving record, • Ability to pass a criminal background check., • Creative problem-solving ability in a fast-paced, customer-focused environment., • Proficient computer skills in MS Office, especially Outlook and Excel spreadsheets., • Exemplary communication skills (written and oral), along with the ability to manage multiple tasks., • Ability to respond to diverse sets of challenges in the field and do whatever it takes to meet project deliverables on schedule., • Prioritize and assign resources to address needs in real time., • Knowledge and understanding of energy audits and the direct install measures being carried out in this program is desired., • Able to meet project deadlines within the program's budget., • Valid Chauffeur's license., • Recent or able to obtain DOT Medical Examiner's Certificate ‘Health Card.’The Field Coordinator position offers:, • Competitive compensation, based on experience., • Paid Time Off (PTO) & Paid Holidays, • Excellent health, dental, optical, and life insurance benefit program, with a significant portion of premiums paid by the company., • Company-sponsored training and Tuition Reimbursement program., • 401 K Match Program

Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule. Responsibilities: • Coordinate repair schedules for mechanics, ensuring timely service completion., • Communicate effectively with external vendors to discuss repair requirements and updates., • Arrange towing services as needed, ensuring seamless logistics., • Generate and issue purchase orders (POs) for vendors to facilitate repair processes., • Close mechanic repair orders accurately to maintain organized records., • Handle inbound and outbound calls to address customer inquiries and provide solutions., • Maintain clear documentation of repair schedules and vendor communications., • Support the team with order entry tasks and ensure high levels of accuracy., • Collaborate with colleagues to resolve any scheduling conflicts or service delays., • Uphold excellent customer service standards throughout all interactions.• Proven experience in customer service, preferably in a call center or repair scheduling role., • Strong communication skills to effectively interact with vendors, mechanics, and customers., • Proficiency in order entry and documentation processes., • Ability to handle inbound and outbound calls professionally and efficiently., • Familiarity with issuing purchase orders and tracking repair schedules., • Strong organizational skills to manage multiple tasks and prioritize effectively., • Comfortable working in an on-site environment with a casual dress code., • Ability to work independently and collaboratively in a fast-paced setting.

Job Description WHO WE ARE At Fieldlink,(an Equiliem company) we're more than just a staffing organization—we're a leader in the Low Voltage and Network Infrastructure space, driving success through innovative solutions and strong client partnerships. We're looking for motivated, results-driven individuals to help shape our growing national presence. If you're ready to be part of a dynamic, forward-thinking team that values your contributions and provides opportunities for growth, Fieldlink is the place for you. ABOUT THE ROLE The Associate Recruiter plays a foundational role in Fieldlink's recruiting organization. This is a high-energy, activity-driven position ideal for individuals who are motivated, competitive, and eager to grow into a career with significant earning and advancement potential. No staffing experience is required — we provide a comprehensive, hands-on training program that teaches sourcing, interviewing, candidate management, communication skills, and the fundamentals of recruiting in the staffing industry. Success in this role requires coachability, persistence, strong communication, and a passion for achieving goals. WHAT YOU'LL DO Candidate Engagement & Communication * Conduct phone screens and interviews to understand candidate skills, experience, and career goals * Build rapport and maintain ongoing relationships with active and passive candidates * Provide updates, feedback, and support throughout the hiring process Sourcing & Pipeline Building * Source candidates using LinkedIn, job boards, referrals, networking, and creative outreach * Identify new channels for talent attraction * Build and maintain a strong pipeline of qualified candidates Sales & Negotiation Fundamentals * Discuss compensation, job match, and commitment with candidates * Help negotiate pay rates and start dates * Influence candidate decisions through relationship-building and communication Collaboration & Teamwork * Partner closely with Account Managers to understand open roles and priorities * Attend internal huddles, pipeline meetings, and training sessions * Support the overall delivery needs of client accounts Process & Activity Management * Maintain accurate candidate records in the ATS * Complete follow-up tasks with urgency and discipline * Contribute to weekly activity goals through calls, submissions, interviews, and networking WHAT YOU'LL BRING * Strong communication and interpersonal skills * A competitive, goal-oriented mindset * Coachability and willingness to learn and follow a process * Comfort with frequent phone interaction * Ability to thrive in a fast-paced, team-oriented environment * High follow-through and responsiveness Preferred * 0–1 year of experience in recruiting, customer service, sales, retail, hospitality, call center, or campus leadership * Bachelor's degree preferred but not required * Demonstrated interest in career growth and development YOUR BUSINESS IMPACT * Support the delivery engine that drives client success * Build long-term relationships with candidates across industries * Contribute to a winning, collaborative team culture * Grow into a full Recruiter, Account Manager, or leadership role COMPENSATION, BENEFITS & WORK DETAILS Salary: $20-$24 an hour Benefits: Medical, Dental, Vision, STD, Life Insurance, 4 weeks PTO, 401(k), 7 paid holidays Location: Remote Work Hours: Standard EST business hours Classification: Exempt Join us in shaping the future of recruitment and making a positive impact on candidates' careers. If you are passionate about creating exceptional onboarding experiences and thrive in a collaborative environment, we encourage you to apply. #ZR

Call Center / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO / Equipment provided / Internet stipend - As a Customer Service Rep, you will: Assist medical providers, patients, and billing services by answering inbound calls and providing clear, helpful information about services

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k / PTO / Equipment provided - As a Call Center Associate at Vector Security, you will: Receive inbound communications from customers via multiple channels including phone, chat, email and text and provide positive customer exp

Customer Service / Remote] - Anywhere in U.Competitive pay / Benefits - As a Call Center Rep at VXI Global Solutions, you will: Respond to incoming customer inquiries via phone, email, and chat; Ensure prompt and accurate resolution of customer issues; Provide exceptional customer service by activel

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

Call Center / Remote] - Anywhere in U.Up to $19 per hour + bonuses / Health, dental & vision / 401k matching / PTO / Equipment provided / Paid training - As a Customer Service Rep at Foundever, you will: Provide exceptional customer service to clients via phone, email, and chat support; Troubleshoot

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Customer Care Call Center Representative. First Point Person for issues escalated by Customer Service (if issue is consumer related and not account specific). One year customer service experience on phone required.

Job Description Overview Company Overview: Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, “we promote respect and embraces diversity.” Job Summary: A floater is a versatile security professional responsible for providing coverage across multiple sites as needed. This position is designed to support operational needs by filling in for scheduled vacancies, call-outs, vacations, or high-demand periods. Floaters must have a valid driver license and reliable vehicle as there will be traveling. The ideal candidate must be adaptable, reliable, and able to quickly learn and perform site-specific duties at various locations. Responsibilities • Maintain a professional demeanor, aiding customers, employees, visitors, and guests, • Maintain a visible presence in the facility / building assigned, • Monitor the environment, with the ability to detect suspicious and unsafe activity, • Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests, • Greet customers, visitors, staff, tenants, guests in a professional manner always, • Answer all phones in a professional manner, • Permit authorized persons to enter property and monitor entrances and exits, • Know the facility / building policies and procedures; enforce them within the limits of the position, • Perform required patrols of designated areas on foot or in vehicle, • Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements, • Follow established emergency action planning and procedures, • Monitor alarms and systems Qualifications • State or municipality mandated security officer licenses, • Minimum High School Diploma, GED or the equivalent, • Must have a security guard license or be able to obtain one within an acceptable period, • Must have reliable means of communication and transportation, • Strong interpersonal communication skills and neat and professional appearance, • Write routine correspondence, to include log entries and incident reporting, • Previous contract security, law enforcement, military, customer service experience helpful

Job Description THE MAX Challenge is looking for a motivated and professional Membership Experience Leader to develop our membership base and deliver 5-STAR service to our loyal members. Hours rage from early morning shifts starting at approximately 4:45am, mid-day availability, or evening shifts ending about 8:30pm. Monday- Friday mostly. Availability to work select weekends- (no more than 3 hour shifts) If you are motivated to excel in fitness and have a passion to develop professional relationships both inside and outside the center, this position may be right for you. RESPONSIBILITES • Sales calls to leads (previous sales experience A MUST!), • Generating leads through grassroots marketing and community outreach, • Following up with prospect leads via phone and email, • Manage leads within our CRM, • Interact with members on social media, • Assist in creating social media content, • Administrative duties, • Deliver 5-star customer service to members THE MAX Challenge is designed to make fast and lasting changes to your appearance and overall well-being. By combining nutrition counseling, fitness classes, and motivation we can transform your mind and body in 10 short weeks. Hourly rate & complementary membership If you think you’re good enough to earn an interview, submit your resume. If your resume SCREAMS that you’re perfect for us, we’ll call you right away! Powered by JazzHR 7hcMpRRlgC

Job DescriptionDescription: Technical Support Technician WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team. *Please note that your daily duties can change upon the Call Center Managers request to meet business needs. Requirements: The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team.

A company is looking for Customer Support Agents to join their Customer Experience team. Key Responsibilities Manage incoming online chats and support tickets Identify and assess customers' needs to ensure satisfaction Provide accurate and timely information while developing a deep understanding

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

Key Responsibilities Manage a steady volume of inbound customer inquiries via phone, live chat, and email Work cross-functionally to resolve customer issues and provide exceptional service Conduct follow-ups with customers and assist other areas of the organization as needed Required Qualificat

Walgreens - JobID: 89318670736 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Dollar Tree - 2661 County Rd 516 [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep th

Walgreens - JobID: 88606939536 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Family Dollar - 217 Main Street [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep t

Wawa - JobID: JR101936 [Retail Associate / Team Member] As a Customer Service Associate at Wawa, you'll: Greet and provide an enjoyable shopping experience for all customers; Respond to customer requests and complaints in a timely and courteous manner; Operate the cash register, scan items, bag merc

FedEx - JobID: PDX_FEC_D9CCEA11-9A3F-426E-9321-6287FF02F487_239957 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; D

BJ's Wholesale Club - JobID: R203382 [Retail Associate / Team Member] As a Customer Service Team Member at BJ's Wholesale Club, you'll: Drive and promote the BJ's value proposition regarding acquisition, retention, perks, and the Member experience; Convert potential members by actively and effective

Under the guidance of the department Supervisor, this position collaborates with Sales, Deductions, Supply Chain, Demand Planning, Sales Ops and the Customer Care organization to ensure superior service is effectively delivered to our customers. Proactively monitors customer orders, service levels,

Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Experience in a high-volume call center environment is strongly preferred. Develops and maintains positive customer relations and coordinates with various fun

While working in a high-volume call center, CCRII must always be willing to help drive process improvement to exceed customers' expectations. Address and resolve customer service inquiries by identifying the issue, determining the root cause; selecting and explaining the best solution; expediting co

Provides support to customers and the sales team by performing a variety of customer service and administrative duties. Customer Service Representative I. Provide customers with missing/misplaced documents (invoices, BOLs, etc.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

The Contact Center Associate will be responsible to service and troubleshooting Product & Service challenges presented by internal and external customers, including members, individuals, staff and volunteers via chat, bulk mail, phone, and interdepartmental communications. Temporary Contact Call Cen

Victoria's Secret - JobID: 22660168 [Retail Associate / Team Member] As a Customer Experience Lead at Victoria's Secret, you'll: Be responsible for driving and growing top-line sales by selling, leading the sales floor, and coaching associates in the moment; Manage labor hours within the store to dr

Previous customer service experience and sales skills. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. Do you like to have different types of assignments and variety in you

Crucially, your strong customer service skills will empower you to identify root causes and assist customers efficiently, timely, and with empathy. If you're a career-minded professional who consistently sets high benchmarks for customer service, you'll thrive here. Ready to be a cornerstone of succ

Typically, in a consistent temperature. Handles each customer in a courteous and gracious manner. Can distinguish varying or specific colors, patterns, or materials to assist customers.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive

Forman Mills - [Retail Associate / Team Member] As a Customer Service Associate at Forman Mills, you'll: Assist customers in finding products and provide exceptional service; Operate cash registers and handle financial transactions accurately; Maintain cleanliness and organization of the store; Stoc

Answer Pet Parent questions over the phone and in person and conduct tours and explain benefits of dog daycare and enthusiastically explain the benefits of daycare. Check dogs in and out of daycare, boarding and spa and accurately charge the customer. You are able to stand and physically interact wi

GRAND AVENUE [Retail Associate / Team Member] As a Member Service Assistant at Costco, you'll: Actively greet members; Provide a high level of member service; Verify membership card; Keep entry counts and check receipt when members exit; Perform and document warehouse safety and security checks.

Client Service Representative (CSR) - Commercial Insurance. A well-established independent family-owned insurance agency with deep roots in New Jersey is seeking a skilled Client Service Representative (CSR) to join its growing commercial team.

Answering calls and responding to customer inquiries. In this role, you will be responsible for answering customer queries and helping solve customer issues. To ensure success as an insurance customer service representative, you should have a friendly and professional demeanor, good communication sk