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Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you’re the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We’re currently seeking passionate individuals to join our team as Customer Service Associate, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Associate, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. With our internal paid training and licensing program, you will become a certified subject matter expert on Plymouth Rock and affiliate insurance products. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy., • Ensure first call resolution, making the customer experience as seamless as possible., • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella)., • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment., • Utilize your analytical and decision-making skills to address policy changes and corrections effectively., • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise., • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am–7:00pm Monday – Friday and 10:00am–3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills., • Analytical mindset with good decision-making abilities., • Proficiency in computer skills and data entry., • High motivation to take ownership and follow up on tasks., • Flexibility to adapt to a fast-paced, changing environment., • Ability to work weekdays and rotational Saturdays., • Must obtain a NJ Property & Casualty Insurance Producer License (You will receive fully paid training, and we will sponsor you for your insurance license)., • High school diploma required, college degree is a plus!, • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $48,000 to $52,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Free onsite gym and health center at our Woodbridge Location, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI

In this position the Customer Service Data Analyst is crucial in supporting the Customer Service Center, Underwriting, and Sales teams by providing actionable insights through data analysis and comprehensive reporting. This role requires expertise in Tableau for creating reports and dashboards, proficiency in SQL Server for data extraction and query management, and the ability to support various databases and systems. The successful candidate will work closely with the Customer Service Center, Underwriting, and Sales management teams, while also interacting with Product, Finance, and IT departments. Additionally, this role includes responsibilities as a backup programmer for our Client Letter system. RESPONSIBILITIES • Collect, analyze, and interpret data from various sources to generate reports and dashboards., • Develop and maintain regular and ad-hoc reports for Service, Underwriting, Sales., • Identify trends, patterns, and anomalies in data to provide actionable insights., • Pull data from the Data Warehouse and other sources using SQL Server, running complex queries and building datasets for analysis., • Analyze call center metrics such as call volume, average handle time, and customer satisfaction scores., • Provide insights to improve call center efficiency and customer experience., • Develop reports to monitor agent performance and call center KPIs., • Monitor and report on service levels, turnaround times, and customer feedback, • Analyze underwriting metrics and workflows to identify areas for process improvement., • Create reports to track underwriting performance and efficiency., • Create reports to track sales performance and efficiency., • Develop dashboards and visualizations to track performance and identify opportunities for enhancement., • Analyze existing processes and automate manual functions through technology, • Work closely with department heads and team members to understand data needs and reporting requirements., • Present findings and recommendations to stakeholders in a clear and actionable manner., • Collaborate with IT and data management teams, including Product and Finance, to ensure data integrity and accuracy., • Identify and implement best practices for data collection, analysis, and reporting., • Continuously evaluate and improve reporting processes to enhance efficiency and effectiveness., • Serve as a backup programmer for the Client Letter system., • Program and debug client letters, run batch jobs, and resolve any related issues. QUALIFICATIONS • Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field., • Proven experience as a Data Analyst, Business Analyst, or similar role, preferably within a customer service or financial services environment., • Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, Power BI)., • Strong analytical skills with the ability to interpret complex data and present findings clearly., • Experience with call center metrics and underwriting processes is a plus., • Excellent communication skills, both written and verbal., • Strong attention to detail and ability to work independently with minimal supervision., • Ability to manage multiple projects and deadlines effectively. SALARY RANGE The pay range for this position is $61,500 to $81,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Free onsite gym at our Woodbridge Location, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k / PTO / Equipment provided - As a Call Center Associate at Vector Security, you will: Receive inbound communications from customers via multiple channels including phone, chat, email and text and provide positive customer exp

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge

Customer Service / Remote] - Anywhere in U.DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by

Customer Service / Remote] - Anywhere in U.Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone cal

Customer Service / Remote] - Anywhere in U.Medical-Dental-Vision-401(k) with match / Hours: 6p-2a HST - As a Call Center Specialist, you will: Answer incoming calls from clients seeking information about pet hospice services; Provide compassionate and knowledgeable support to pet owners during diffi

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to clie

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Call Center / Remote] - Anywhere in U.Up to $25-hr / Flexible Schedule / Health-Dental-Vision / PTO + Parental Leave - As a Customer Service Associate at Tandem Vet, you will: Provide exceptional customer service by answering incoming calls, responding to emails and live chats in a timely and profes

Call Center Representative is responsible for providing effective customer service to patients, vendors, insurance companies and other medical facilities. Experience working in a call center or customer-support role or medical office preferred. The physical demands described here are representative

Call Center / Fully Remote] - Anywhere in U.Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation

Call Center / Remote] - Anywhere in U.Health, dental & vision / 401k match / PTO - As a Customer Service Rep at The Doctors Company, you will: Receive, research, document, and resolve inbound inquiries efficiently and accurately; Process high volume, time sensitive transactions accurately, with atte

Job DescriptionDescription: Technical Support Technician WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team. *Please note that your daily duties can change upon the Call Center Managers request to meet business needs. Requirements: The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team.

Job DescriptionWHO WE ARE At Equiliem, we're not just a national recruiting firm—we're an award-winning powerhouse on an exhilarating path of growth. We're on the lookout for passionate, results-driven individuals seeking to make a real impact. Here, we believe work should feel meaningful — and that's where you come in. ABOUT THE ROLE The Associate Recruiter plays a foundational role in Equiliem's recruiting organization. This is a high-energy, activity-driven position ideal for individuals who are motivated, competitive, and eager to grow into a career with significant earning and advancement potential. No staffing experience is required — we provide a comprehensive, hands-on training program that teaches sourcing, interviewing, candidate management, communication skills, and the fundamentals of recruiting in the staffing industry. Success in this role requires coachability, persistence, strong communication, and a passion for achieving goals. WHAT YOU'LL DO Candidate Engagement & Communication • Conduct phone screens and interviews to understand candidate skills, experience, and career goals, • Build rapport and maintain ongoing relationships with active and passive candidates, • Provide updates, feedback, and support throughout the hiring processSourcing & Pipeline Building, • Source candidates using LinkedIn, job boards, referrals, networking, and creative outreach, • Identify new channels for talent attraction, • Build and maintain a strong pipeline of qualified candidatesSales & Negotiation Fundamentals, • Discuss compensation, job match, and commitment with candidates, • Help negotiate pay rates and start dates, • Influence candidate decisions through relationship-building and communicationCollaboration & Teamwork, • Partner closely with Account Managers to understand open roles and priorities, • Attend internal huddles, pipeline meetings, and training sessions, • Support the overall delivery needs of client accountsProcess & Activity Management, • Maintain accurate candidate records in the ATS, • Complete follow-up tasks with urgency and discipline, • Contribute to weekly activity goals through calls, submissions, interviews, and networkingWHAT YOU'LL BRING, • Strong communication and interpersonal skills, • A competitive, goal-oriented mindset, • Coachability and willingness to learn and follow a process, • Comfort with frequent phone interaction, • Ability to thrive in a fast-paced, team-oriented environment, • High follow-through and responsivenessPreferred, • 0–1 year of experience in recruiting, customer service, sales, retail, hospitality, call center, or campus leadership, • Bachelor's degree preferred but not required, • Demonstrated interest in career growth and developmentYOUR BUSINESS IMPACT, • Support the delivery engine that drives client success, • Build long-term relationships with candidates across industries, • Contribute to a winning, collaborative team culture #ZR

Retail Customer Service Specialist. Consulting with our customers to ensure their complete satisfaction and understanding the value of their time with our Solar Specialist. Prior Call Center, Appointment Scheduling, Sales, or Customer Service experience.

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution ti

AllWork is actively seeking a Talent Support Specialist to join our call center team, an individual who excels in customer service and possesses a comprehensive understanding of HR processes to better support our dynamic freelancer management system. At least 1 year of customer service experience in

Job DescriptionSalary: $17-$19/hour; DOE Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Job Overview: In this office position, you will guide deliveries of merchandise and appliances to customers by coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the companys vision. Responsibilities and Duties: • Provides administrative support for delivery operation., • Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions., • Answers a high volume of calls, screens calls, schedules appointments., • Heavy customer service and dispatching., • Route monitoring and communicating with delivery teams throughout the day., • Determine priorities and multi-tasks., • Maintains historical records by tracking and accurately recording information., • Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network. Skills/Requirements: • Bilingual with Spanish a plus., • Excellent computer skills with experience using Excel and MS Office applications., • Data Entry Skills, Thoroughness, Organization, Attention to Detail, • Excellent written and verbal communication skills., • Dependable, with a strong focus on customer service and time management., • High school Diploma or GED required. Schedule: Employees will work 5 days a week at this 6 days a week location. This is an in-office position - no remote or hybrid options available. Hourly Rate: $17-$19/hour, DOE + bonus potential. Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.

Job Description Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Job Overview: In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the company’s vision. Responsibilities and Duties: • Provides administrative support for delivery operation., • Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions., • Answers a high volume of calls, screens calls, schedules appointments., • Heavy customer service and dispatching., • Route monitoring and communicating with delivery teams throughout the day., • Determine priorities and multi-tasks., • Maintains historical records by tracking and accurately recording information., • Bilingual with Spanish a plus., • Excellent computer skills with experience using Excel and MS Office applications., • Data Entry Skills, Thoroughness, Organization, Attention to Detail, • Excellent written and verbal communication skills., • Dependable, with a strong focus on customer service and time management. Hourly Rate: $17-$18/hour, DOE + bonus potential. Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.

Job Description 1Kosmos is a leader in identity verification and passwordless authentication, serving global enterprises, financial institutions, and government agencies. With a mission to secure identities for citizens, customers, and workforce, we combine advanced biometrics, distributed identity, and user-friendly authentication experiences into a unified platform. We maintain 99.999% uptime and power critical security and access workflows for organizations with massive scale—including workforce, retail, telecom, and citizen services. As we continue to grow, we are investing heavily in Customer Success, Implementations, and Support to ensure flawless delivery, high adoption, and world-class customer experience. We are seeking a Support Leader to build, mature, and scale our global Support function. This leader will own the end-to-end support experience—from frontline response through root-cause analysis, escalations, and continuous improvement. You will work closely with Customer Success, Implementations, Product Engineering, and Cloud Infrastructure to ensure our customers experience seamless, timely, and effective support. This is a hands-on leadership role where you will help design the operating model, set standards, introduce process rigor, and transition the team as we move to tools like Freshdesk. The ideal candidate has deep experience supporting enterprise SaaS platforms (identity or security preferred), thrives in fast-growing environments, and brings an exceptional customer-first mindset. Key Responsibilities: Leadership & Vision • Build and lead a high-performing global Support team (currently India-based; manage future expansion plans in North America)., • Define the support model for a scaling security/identity platform with mission-critical use cases., • Own the global support strategy, including staffing, processes, tooling, reporting, and customer experience. Operational Excellence • Drive day-to-day operations: ticket volume management, SLAs, escalations, and queue health., • Lead the rollout and optimization of Freshdesk across teams, integrating CSMs, engineering escalation paths, and self-service., • Establish and enforce SLA/SLO frameworks, incident management processes, and on-call rotations., • Introduce metrics-driven performance management (CSAT, FCR, MTTR, backlog trends, etc.). Customer Experience • Act as the executive escalation point for high-priority customer issues, including large enterprises and government clients., • Ensure consistent, timely, and high-quality communication with customers during incidents and outages., • Collaborate with Customer Success to ensure support readiness for new deployments, pilots, and rollouts (across Passwordless product line, Identity Verification) Cross-Functional Collaboration • Partner with Implementations to ensure smooth handoffs, standardized runbooks, and post-go-live readiness., • Work closely with Product & Engineering to drive bug triage, root cause analysis, and quality improvements., • Coordinate with Cloud/DevOps for incident response and maintenance windows. Process & Continuous Improvement • Develop and maintain an internal knowledge base and external customer-facing help center., • Introduce training and certification pathways for support engineers., • Implement systems for proactive monitoring, early issue detection, and reduction of repetitive support requests., • Improve stability and resilience by collaborating on product and platform feedback loops. Requirements Experience • 8+ years in Technical Support or Customer Support roles, including 3+ years managing support teams., • Experience supporting enterprise SaaS platforms (identity, security, IAM, CIAM, MFA, or adjacent domains strongly preferred)., • Background supporting customers with high-availability, mission-critical workloads., • Demonstrated ability to operate in a scale-up environment and build process maturity. Skills & Competencies • Strong understanding of authentication, MFA, identity verification, SSO/OIDC/SAML, and related concepts (or willingness to ramp quickly)., • Exceptional leadership, communication, and crisis management skills., • Ability to collaborate cross-functionally with Engineering, Product, CS, and Implementations., • Experience designing and managing on-call rotations and 24/7 support coverage., • Proficiency with modern support tools (Freshdesk preferred). Mindset • Customer-first, always., • Bias toward action and continuous improvement., • Calm under pressure with strong executive presence., • Passion for scale, structure, and building world-class processes. ⸻ Nice-to-Have • Experience supporting government customers (FedRAMP environments preferred)., • Experience in identity, cybersecurity, or fraud prevention products., • Previous involvement in implementing new support tools or migrating from legacy systems. ⸻ What You’ll Gain • Opportunity to build and transform the Support function of a rapidly scaling identity security company., • Direct influence on customer satisfaction, retention, and platform reliability., • Ability to shape processes, tooling, and team culture from early stages., • Collaboration with top-tier enterprise customers across multiple industries. Benefits • Hybrid work model with flexibility., • Competitive compensation and performance-based incentives., • Comprehensive benefits package including health, dental, vision, 401(k), and more.

Job Description THE MAX Challenge is looking for a motivated and professional Membership Experience Leader to develop our membership base and deliver 5-STAR service to our loyal members. Hours rage from early morning shifts starting at approximately 4:45am, mid-day availability, or evening shifts ending about 8:30pm. Monday- Friday mostly. Availability to work select weekends- (no more than 3 hour shifts) If you are motivated to excel in fitness and have a passion to develop professional relationships both inside and outside the center, this position may be right for you. RESPONSIBILITES • Sales calls to leads (previous sales experience A MUST!), • Generating leads through grassroots marketing and community outreach, • Following up with prospect leads via phone and email, • Manage leads within our CRM, • Interact with members on social media, • Assist in creating social media content, • Administrative duties, • Deliver 5-star customer service to members THE MAX Challenge is designed to make fast and lasting changes to your appearance and overall well-being. By combining nutrition counseling, fitness classes, and motivation we can transform your mind and body in 10 short weeks. Hourly rate & complementary membership If you think you’re good enough to earn an interview, submit your resume. If your resume SCREAMS that you’re perfect for us, we’ll call you right away! Powered by JazzHR 7hcMpRRlgC

Job Description Title: Will Call & Returns Supervisor Worker Category: Full-time Shift: Monday-Friday, 8am start (Must be flexible based on business needs) Pay: $50,000-$55,000 per year Why Turtle? At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a reputation for innovation, excellence, and exceptional customer service—and we’re just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day! About the Role The Will Call Supervisor oversees daily will call and expedited order operations, ensuring orders are processed accurately, efficiently, and on schedule. Responsibilities include completing all will call orders, capturing proof of delivery (POD) documentation, and coordinating expedited requests such as Turtle Express and courier pickups. Additionally, this position manages the returns team and assists the AM Warehouse Supervisor and Manager in morning warehouse operations, maintaining a safe and organized work environment, enforcing safety policies, and supporting warehouse productivity. Supervisors are cross trained in multiple operational areas and may provide coverage as needed to ensure efficient daily operations. What You'll Do: • Ensure all employees have required PPE and perform tasks safely., • Oversee daily will call operations (order picking, staging, and completion)., • Properly capture and record will call proof of delivery (POD) documentation., • Coordinate expedited order requests (Turtle Express, courier pickups, priority orders)., • Accurately receive all PO pickups into the system in a timely manner., • Sort relay orders to appropriate delivery routes and ensure paperwork is given to dispatch., • Supervise returns team to process returns accurately and promptly., • Support AM warehouse functions: replenishments, receipts, transfers, and putaways., • Inspect forklifts and powered industrial equipment before each shift., • Conduct toolbox and safety meetings with will call and returns teams as needed., • Complete daily operational checklists and document all will call and return activities., • Learn and enforce company agreements and working rules., • Complete near miss and/or accident reports as required., • Conduct or oversee new hire training in will call and returns areas., • Work with Quality and Safety Manager on training targets, including ADP requirements., • Coach employees to prevent repeated errors and improve performance., • Assist with warehouse labor as needed (picking, packing, other tasks)., • High school diploma or equivalent required., • Minimum of 3–5 years of warehouse or distribution center experience., • Previous experience in a lead, coordinator, or supervisory role preferred., • Strong understanding of warehouse operations including will call, receiving, returns, and order fulfillment processes., • Experience working with warehouse management systems (WMS), RF scanners, and inventory systems., • Ability to prioritize multiple tasks and manage expedited and time-sensitive orders., • Strong communication and leadership skills with the ability to coach and guide team members., • Working knowledge of warehouse safety standards and OSHA guidelines., • Ability to operate or become certified to operate forklifts and other powered industrial equipment., • Ability to lift 50 lbs. and work in a fast-paced warehouse environment. We offer a competitive benefits package that includes: • 401(k) plan, • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid holidays, • Vacation Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico. What To Do Next You can begin by filling out our application online. If you want to learn more about Turtle, please visit our website or our LinkedIn: @Turtle. Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Job DescriptionA&G Towing & Recovery New Jersey Position Title: Dispatcher Department: Operations Employment Type: Full-Time Location: New Jersey Position Summary The Dispatcher is responsible for coordinating tow truck drivers, managing incoming calls, assigning service requests, and ensuring efficient, safe, and professional operations. This role requires strong communication skills, multitasking ability, and knowledge of towing and roadside assistance procedures. Essential Duties and Responsibilities • Answer incoming calls from customers, motor clubs, police departments, and clients., • Dispatch drivers to service calls using company dispatch software or radio/phone communication., • Monitor driver locations, job progress, and response times., • Provide accurate job details, directions, and special instructions to drivers., • Maintain communication with drivers throughout each assignment., • Enter and update call information in the dispatch system., • Coordinate priority calls, accident scenes, and emergency situations., • Handle customer inquiries, complaints, and service updates professionally., • Maintain accurate records of calls, times, and job statuses., • Assist with scheduling drivers and shift coverage when needed., • Follow all company policies, safety procedures, and compliance requirements. Required Qualifications • High school diploma or equivalent., • Prior dispatch, call center, or towing industry experience preferred., • Strong communication and customer service skills., • Ability to multitask in a fast-paced environment., • Basic computer skills and ability to learn dispatch software., • Reliable attendance and punctuality., • Ability to remain calm under pressure. Preferred Qualifications • Experience in towing, roadside assistance, or transportation dispatch., • Knowledge of New Jersey roadways and geography., • Experience working with motor clubs or insurance dispatch systems. Work Environment • Office or dispatch center environment., • May involve high call volume and stressful situations., • Shift work may include nights, weekends, and holidays. Physical Requirements • Ability to sit for extended periods., • Frequent use of phone, computer, and radio equipment.

Job Description Job Summary Global Auto Mall is looking for a motivated and customer-focused Automotive Business Development Representative (BDC) to join our team. The BDC Representative is responsible for handling inbound and outbound customer communications, responding to internet leads, and scheduling appointments for the sales team. This position is ideal for someone with strong communication skills who enjoys helping customers and working in a fast-paced environment. Automotive experience is helpful but not required-we provide training. Responsibilities • Respond quickly to internet leads, phone calls, and customer inquiries, • Contact potential customers to schedule appointments with the sales team, • Follow up with previous leads and unsold opportunities, • Confirm appointments and provide excellent customer service, • Maintain accurate customer information in the CRM system, • Work closely with the sales team to ensure smooth customer handoffs, • Customer service, sales, or call center experience preferred, • Strong phone and communication skills, • Basic computer skills and ability to learn CRM systems, • Positive attitude and strong work ethic, • Ability to multitask in a fast-paced environment, • Competitive hourly pay + performance bonuses, • Paid training, • Opportunities for career growth within the dealership, • Friendly and team-oriented work environment, • Full-time, • Weekend availability required Apply today to join our team and start a rewarding career in the automotive industry.

Job DescriptionGetlabs is the leading platform for at-home diagnostics. Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone. About the role:We are currently seeking PRN (as needed) Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision. Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.At Getlabs, you will: • Visit patients in their home or office, drive to and from appointments (in your own vehicle), process specimens with a centrifuge that plugs into your car, drop samples off at patient service centers or laboratories, • Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy, • Ability to adapt in a rapid high-growth environment, • Maintain close communication with the operations and patient experience team during business hours, • As PRN, you will confirm your availability to your leader every Friday for the week ahead or weeks ahead, if possible), • Based on the availability that you have submitted, your leader will either schedule you in advance or call you as needed for shifts that fall within your availability, • As a PRN, the expectation is that you are available a minimum of three (3) days a week during the hours of 5am-1pm ("Expected Shifts") between Monday and Friday. You are eligible to work up to 29 hours a week but are not guaranteed any hours in a PRN roleWhat we are looking for:, • Phlebotomy certification from an accredited agency, • 1 year of phlebotomy experience (mobile phlebotomy experience preferred), • Experience processing samples, • Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT), • Proven track record in providing exceptional customer service, • Strong communication skills; both written and verbal, • Ability to drive in the dark - first appointments may be as early as 5am!, • Ability to physically access patients including but not limited to kneeling, bending, stooping, sitting and reaching, • Ability to physically navigate patients homes including but not limited to climbing stairs and carrying 15 pounds while walking, • Ability to work independently or in a team environment under minimal supervision, • Reliable transportation and clean driving record, • Bonus Qualifications: Fluent in SpanishWe have great benefits to make your life easier so you can focus on what you're best at:, • W2 employment at $23/hr, • Flexible schedule, • Mileage reimbursement

Job Description At MasTec Advanced Technologies, your smile and technical expertise is in demand. Here you won’t just provide and install the most advanced home technologies around – everything from satellite dishes to home security and smart home automation – you’ll be the technician customers trust. Your expertise will be center-stage every time you interact with a customer. You’ll recommend the best technologies to meet the customer’s needs and you’ll make sure everything is set up right, right from the start. At MasTec, your talent and your knowledge will make the difference. We currently have opportunities that begin in Home Installation Service through our partnership with Amazon. Our home installation teams learn and understand different Smart Home solutions and provide quality service while installing an array of products to residential customers in their area. If you have the skills to perform all phases of installation including: TV mounts, sound bars, speakers, and smart home products including: doorlocks, smart speakers, video doorbells, and smart thermostats, this job is for you! If you’re ready to take a major step up in your career, we’re ready to talk. What we’re looking for: • You take customer service seriously and set the example, • You know or are motivated to learn the latest technologies and you’re ready to master whatever’s next, • You enjoy multi-tasking and working independently, • You advise and recommend the best solutions and products to meet the customer’s needs, • Competitive wages – performance-based compensation and incentives (if you do more, you earn more), • Paid training - focused on safety, customer service, technology, products, and on-site sales techniques, • High quality tools, uniform, work van and gas card, • Medical, dental and vision benefits options, • 401(k) with a company match (that’s free money), • Employee stock purchase plan, • Paid time off, • Highly independent work environment What we require: • Essential function of the job requires you to climb ladders. You must be able to meet manufacturer’s safety requirements on equipment used. Candidate’s body weight + 25 lbs of tools/equipment must not exceed 375 pounds., • Be able to lift 60-80 pounds and climb 28-36 foot ladders, • Work could be performed in environments that are not heated or air conditioned, and work may be inside or outside, not dependent of weather, • Work could require kneeling, crawling, bending or other positions that may be uncomfortable, • A valid driver’s license, • Be able to pass a pre-employment drug test, criminal background check and MVR (driving record) check, • Be able to work a flexible schedule that includes weekends or evenings MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.About MasTec Advanced Technologies\r\nMasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices. We safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction. We are the “clean boot, white glove” service provider, with more than 2,000 full-time service professionals and technicians nationwide. We connect people with the products and technology they want and need from TV, entertainment and security to connected homes, facility upgrades and smart cities. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution. Our controls deliver the depth, flexibility, technology and efficiency needed to meet any business objective. With over 25 years of expertise and one of the largest fleets of service vehicles in the country, you can be confident in us to deliver success for your business.\r\n \r\nMasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Job DescriptionCompany Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description The Project Coordinator, Customer Support is an integral member of the customer support organization. Committed to providing excellent customer support, is responsible for critical communication with our customers and technical departments in the generation of customer estimates, proposals, and service orders: follow-up and review with customers (both internal and external), processing purchase orders to vendors when needed and invoicing based on actual time and material. Coordination includes interfacing with external and internal customers, to determine requirements, communication with technical departments and field service personnel, estimating and service project generation. Responsibilities • Maintain excellent customer relationships by communicating with the customer concerning their inquiries and concerns in a timely manner, with accuracy and professionalism., • Work with sister companies and internal technical personnel to define solutions; generate estimates and proposals for submittal and discussion with customers. Continually follow up with customers and technical groups informing them of status of proposals and to clarify additional details that may be required., • Assist in setting up new service projects in terms of invoicing, purchase order generation., • Generate & process service support orders, proposals and estimates while remaining flexible to shifting priorities., • Generate and manage purchase orders to vendors, coordination of invoices., • Review estimated versus actual for projects, including reviewing and reconciling time sheets and expense reports for field technicians., • Assist with project management activities directly related to Customer Support projects., • Prepare and send out various documents from customer purchase order thru final invoicing., • May be assigned to special projects or required to perform other duties as assigned. The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements/Skills and Abilities • Five (5) years of technical Customer support and administrative experience., • Excellent time management /organizational skills., • High degree of accuracy, attention to details, • Excellent verbal and written communication, • Technical aptitude; familiarity and experience with Industrial Equipment, • Previous project coordination experience a plus, • Advanced computer skills; including proficiency in the most recent version of Microsoft Word, Excel, Teams and Outlook, • ERP experience is a plus., • Periodically required to work extended hours, as needed., • Office-Based Role (hybrid working schedule): This is a traditional office-based position, focused on administrative and coordination tasks within a project environment, not based on a call center environment. Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: • Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents., • 401(k) with Generous Match: Secure your financial future with our competitive retirement plan., • Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!, • Ancillary Insurances: Including vision, accident, and critical illness insurance., • Generous Paid Time Off: Achieve the optimal work-life balance., • Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job Description Bill Leary Air Conditioning and Heating, Metuchen, NJ Job Title: HVAC Customer Service / Inside Sales Bill Leary Air Conditioning and Heating, Metuchen, NJ Job Title: HVAC Inside Sales/ Customer Service Strong Sales experience required, HVAC or Service Industry experience preferred. Position Summary: We’re seeking a results-driven inside salesperson to join our team. You will manage inbound and outbound sales and service calls, convert leads into customers, and support the sales team in driving revenue growth. The ideal candidate possesses excellent communication skills, a solid customer-centric approach, and a passion for sales. This is an exciting opportunity to work in a fast-paced environment, contribute to the company’s success, and grow your career in sales/ customer management. We offer a competitive salary, performance-based incentives, and professional development opportunities. Inside Sales/ Customer Service Requirements and Qualifications · Previous experience in outbound call center, inside sales experience, or related sales experience required · Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Customer Database Management experience preferred · Possesses an energetic, outgoing, and friendly demeanor · Excellent verbal and written communication skills, interpersonal skills · Ability to connect with customers to build rapport and trust in our company · Excellent problem-solving and negotiation skills and a customer-focused mindset · Above average listening and emotional intelligence skills · Persuasive and goal-oriented · Eager to expand the company with new customers and sales · Excellent organizational skills · Ability to multitask and manage time effectively to meet sales goals · Ability to work independently or as an active member of a team · Self-motivated, self-directed and able to work in a fast-paced environment. · Comfortably making cold calls and talking to potential and current customers all day · In-depth understanding of company services and its position in the industry · The ability to overcome objections with solutions · Tenacity to handle rejection and continue with a positive attitude when reaching the next potential client · Knowledge of customer journey funnel · Solid understanding of the sales process and customer relationship management. · Understanding of lead generation and prospecting techniques. · Familiarity with using sales automation tools and platforms. · Experience in conducting virtual meetings and product demos · High school degree or equivalent Pay Scale: Ranges between $45K and $60K depending on experience and performance, plus benefits. When you become part of the Bill Leary AC & Heating team, we offer: · Great Benefits - Medical / Dental / Vision Coverage · Competitive Salary · Earning Incentives · Excellent Training Programs · PTO · 401K Objectives of the role · Qualifying leads, identifying customer needs, opportunities and providing solutions aligned with the company’s offerings. · Qualifying sales estimate appointments and following up on leads with the intention to create further opportunity and close sales. · Maintaining a high level of knowledge about the company’s products and services. · Maintaining and updating the CRM with accurate customer and sales data. · Collaborating with the sales team to meet and exceed sales targets. · Following up with prospects to build relationships and convert them into long-term customers. · Handling objections and negotiating with potential customers to ensure a smooth sales process. Inside Sales Duties and Responsibilities: · Take inbound calls, determining immediate or future opportunities and booking appointments accordingly. · Cold calling; making multiple outbound calls to current and potential clients · Understanding client needs and offering solutions and support · Qualify inbound sales inquiries and manage a sales pipeline through to close. · Answering potential client questions and follow-up call questions · Maintaining database (CRM, Excel, etc.) of prospective client information · Manage follow-up processes to keep leads engaged and moving through the sales pipeline. · Working with sales team when closing sale and working with client through closing process · Tracking weekly, monthly, and quarterly performance and sales metrics · Provide regular reports on sales activities, including calls made, leads generated, and deals closed. Work Location: In person Company DescriptionBill Leary Air Conditioning & Heating is a family owned and operated business. The year 2025 marks our 36th year serving Middlesex County and the surrounding areas of Central New Jersey, Monmouth County, Somerset County, and Union County. We provide all levels of residential and commercial heating and air conditioning sales, design, engineering, installation, service, repair, and maintenance. Bill Leary Air Conditioning & Heating is fully insured, bonded, licensed and certified by the State of New Jersey Department of Building and Construction to work on their projects and the New Jersey Economic Development Authority to work on their public schools. We keep up-to-date with the most current codes, laws, and utility rebate procedures. Our firm has been selected and approved by The State of New Jersey Department of Building & Construction to perform work on jobs up to $15,000,000. Our completed and current jobs include: Universities Public Schools Municipal Buildings Police Stations And many other large and small commercial jobsBill Leary Air Conditioning & Heating is a family owned and operated business. The year 2025 marks our 36th year serving Middlesex County and the surrounding areas of Central New Jersey, Monmouth County, Somerset County, and Union County.\r\n\r\nWe provide all levels of residential and commercial heating and air conditioning sales, design, engineering, installation, service, repair, and maintenance.\r\n\r\nBill Leary Air Conditioning & Heating is fully insured, bonded, licensed and certified by the State of New Jersey Department of Building and Construction to work on their projects and the New Jersey Economic Development Authority to work on their public schools. \r\n\r\nWe keep up-to-date with the most current codes, laws, and utility rebate procedures.\r\n\r\nOur firm has been selected and approved by The State of New Jersey Department of Building & Construction to perform work on jobs up to $15,000,000. Our completed and current jobs include:\r\n\r\nUniversities\r\nPublic Schools\r\nMunicipal Buildings\r\nPolice Stations\r\nAnd many other large and small commercial jobs