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CT Technologist Overnight - Sign-on Bonus Eligible Hours: 36 hours weekly, No on-call rotation Friday 7:00 PM - 7:00 AM Saturday 7:00 PM - 7:00 AM Sunday 7:00 PM - 7:00 AM Location: Tufts Medical Center Job Profile Summary This role focuses on using various imaging techniques and practices to aid in the diagnosis and treatment of patients. In addition, this role focuses on performing the following CT Scan duties: Utilizes CT Scan Technology to provide images of internal organs, bones, and soft tissue. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. An experienced level role requiring basic knowledge of job procedures and tools obtained through work experience and requiring vocational or technical education. Works under moderate supervision, works through problems of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation. Job Overview Perform Computed Tomography (CT) scan procedures on assigned patients according to the policies, procedures, philosophy, and objectives of the department and hospital. Perform CT scan procedures that follow radiological standards in a safe, accurate and timely manner, meet the American College of Radiology (ACR) imaging standards and allow the radiologist and/or physician to make a radiological diagnosis. Responsible for designated areas and/or procedures as assigned. Work cooperatively within departments and other service lines to create a system of quality health care. Work independently as required. Job Description Minimum Qualifications: 1. Associate degree in Radiology or related field., 2. Radiologic Technologist Certification (ARRT)., 3. CT Certification (ARRT) or (NMTCB)., 4. Radiologic Technologist state license eligible., 5. Two (2) years of experience as a CT Technologist. Preferred Qualifications: 1. X-Ray experience. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Independently perform CT scans on patients as assigned according to policy and radiological standards., 2. Verify patient and procedure to be performed., 3. Provide clear and accurate instructions to patients., 4. Verify and perform correct imaging protocol, step, procedures, and scanner parameters for each patient., 5. Ensure patient and staff safety for CT equipment used., 6. Ensure IV access has been obtained and administer IV contrast., 7. Participate in ongoing education and training., 8. Perform quality control on equipment and devices as required., 9. Communicate with other staff/departments to coordinate care of patients., 10. Maintain supply stock and request stock to be ordered when necessary., 11. Keep all work areas clean and functional according to DPH and The Joint Commission., 12. May teach students and support new technologists. Physical Requirements: 1. Frequent standing, occasional sitting, walking, and lifting 30-35 lbs., 2. Manual dexterity using fine hand manipulation to operate radiology equipment., 3. Hearing and visual acuity sufficient to perform examinations, observe patients, read monitors and documents, and hear audible equipment alarms., 4. Exposure to bodily fluids and communicable diseases. Skills & Abilities: 1. Knowledge of radiologic equipment, examinations, and procedures., 2. Knowledge of radiation safety protocols., 3. Good communication skills., 4. Good customer service skills., 5. Ability to organize and set priorities., 6. Ability to work independently. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $47.00 - $56.32

American Traveler is seeking a travel nurse RN Interventional Radiology for a travel nursing job in Newton, Massachusetts. Job Description & Requirements • Specialty: Interventional Radiology, • Discipline: RN, • Start Date: 01/05/2026, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Work in the Cardiovascular Center's Nursing Department in a hospital setting, • Position is focused on pre/post recovery care, • 40 hours per week, four 10-hour shifts, • No weekends or on-call required, • Uses Epic EMR for charting, • Flu vaccination is required with no exemptions accepted, • Local candidates must reside at least 60 miles from the facility; local rate is reduced by 5%, • Parking may incur daily costs; validated parking is not available, • Uses UKG/Kronos for timekeeping\n \n Requirements\n, • Active MA RN license required at time of consideration; no pending or conditional licenses accepted, • Current AHA BLS, ACLS, and PALS certifications required, • Primary source license verification through NURSYS and state BON, • Two professional references required\n Benefits\n, • High Pay and Bonuses, • Medical, Dental and Vision Insurance with Day 1 Options, • 401(k) Plan, • Weekly Payroll Deposit, • Free Online CEUs, • Generous Housing Allowance, • Travel and Licensure Reimbursements, • Non-taxed Per Diem and Subsidy With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements. American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment. With our team behind you, you can relax and enjoy a rewarding travel career.

Care Team Solutions is seeking a travel nurse RN Interventional Radiology for a travel nursing job in Newton, Massachusetts. Job Description & Requirements • Specialty: Interventional Radiology, • Discipline: RN, • Start Date: 01/05/2026, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, • Employment Type: Travel Registered Nurse must have 2+ years of recent experience in particular specialty Details: Must Have 2+ Years of recent Cardiovascular experience. * Specialty: Cardiovascular * Discipline: Registered Nurse * Start Date: 2026-01-05 * Duration: 13 Weeks * Shift: Hours Day shift * Hours Per Week: 36 Hours * Employment Type: Contract • Gross Weekly Pay: $2595.78 Six things that won’t happen if you apply to this job: • You won’t have to guess what the downsides are. We’ll tell you up front., • You won’t show up on day 1 and find out this is not what you signed up for., • We won't leave your phone call ringing when it's inconvenient. Business hours for you are business hours for us., • You won’t get shuffled to some customer service rep when a problem pops up., • If we screw up something in securing your placement, we'll own it. That means it's on us to make it right., • You won’t figure out your credentials alone. Our credentialing experts will walk you through it step by step. We've talked to thousands of travel nurses like you. We know you want good pay. You want to choose when you work. But the one thing nurse after nurse has said they want and don't have is someone in their corner. There's a lot in this business that’s messed up. We’re trying to be the people that fix it. You and every nurse with the guts to travel deserve it. We've worked hard for you to enjoy some one-of-a-kind benefits you'll not likely find anywhere else, because they benefit you more than they benefit us: • Our early pay program, • Student loan reimbursement We're Justin and Kyle. Neither of us are nurses. It doesn’t take a nurse to see that the way travel nurses are treated sucks. Nursing is already hard enough. Travel nursing takes serious guts. You get the toughest assignments in places you’ve never been. Which can be fun, but it’s also stressful. You’re in your element but outside of your hometown. You can be a stranger on the team. If anyone deserves someone in their corner, it’s you. But that’s not how most agencies operate. Which is why travel nurses hate working with them. We got into this business because we saw bucket-loads of nurses moving through the "churn and burn" travel machinery. We absolutely hate that. You'll do your best work when you have the placements you want and feel fully supported in your work. We pay our people well because we want them to treat you well. Our recruiters are amazing (we picked each of them ourselves), but if you've got a problem too big for them, they can come straight to us. We work like ten feet away. The "Churners and Burners" promise you the same benefits. They might as well copy/paste them from each other. We have them too: • 401k, holiday pay, healthcare, dental, travel, • reimbursement, etc But we've worked hard for you to enjoy some one-of-a-kind benefits you'll not likely find anywhere else, because they benefit you more than they benefit us: • Our early pay program, • Student loan reimbursement, • Free well-being tele-visits with a psychologistBenefits, • Weekly pay, • Holiday Pay, • Guaranteed Hours, • 401k retirement plan, • Wellness and fitness programs, • Referral bonus, • Medical benefits, • Dental benefits, • Vision benefits, • School loan reimbursement

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We're looking for a Director of Product Management to lead the vision, strategy, and execution for Klaviyo's product‑led growth engine—with a single goal: make getting started with Klaviyo so simple and valuable that customers can't imagine running their business without it. You will own the end‑to‑end experience that powers discovery, onboarding, activation, and conversion, ensuring every step delivers fast time‑to‑value and measurable impact. You'll lead and coach a team of product managers focused on helping entrepreneurs and SMBs around the world unlock growth through Klaviyo. This role blends product strategy, experimentation, and team leadership. You'll work closely with Engineering, Design, Marketing, Partnerships, and other Product teams to drive adoption, improve free‑to‑paid conversion, and expand Klaviyo's footprint across new offerings and markets. What You'll Do • Lead Klaviyo's product‑led growth strategy, defining the vision, roadmap, and success metrics for how users discover, onboard, and grow with Klaviyo., • Own the self‑serve experience from signup through activation, continuously improving conversion and retention through experimentation and data‑driven insights., • Drive adoption of Klaviyo's newest products, including Marketing Agent and Service, by designing seamless multi‑product journeys that deliver measurable value., • Partner with Marketing and Partnerships to unlock new distribution opportunities—from strategic partners to new verticals and international expansion., • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up., • Collaborate cross‑functionally with Engineering, Design, and GTM to identify friction, remove barriers, and deliver customer experiences that scale., • Define and instrument funnel metrics (e.g., sign‑up → activated → retained → paid), run rigorous A/B and multi‑variate tests, and use cohort analysis to guide prioritization., • Translate strategy into clear quarterly roadmaps and PRDs; maintain an opportunity backlog aligned to outcomes; communicate tradeoffs and timelines with clarity., • Use experimentation to identify opportunities, validate hypotheses, and measure progress—balancing speed with impact., • Inspire, mentor, and develop a high‑performing PM team that thinks strategically, executes with precision, and cares deeply about customer experience.Who You Are, • 12+ years of product management experience, including 5+ years leading product‑led growth or activation initiatives at a SaaS company., • Proven success driving user acquisition, activation, and conversion in PLG environments., • Deep experience designing onboarding and in‑product journeys that deliver fast time‑to‑value., • Analytical and data‑driven, with a track record of using experimentation and insights to shape strategy., • Demonstrated ability to build and lead high‑performing teams that execute with focus and creativity., • Familiarity with growth experimentation platforms and emerging tools (e.g., Cursor, V0) and an eagerness to evaluate new ones., • You've already experimented with AI in work or personal projects and are excited to dive in and learn fast—responsibly exploring new AI tools and workflows to make your work smarter and more efficient., • You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table., • Exceptional communicator and collaborator, comfortable operating across product, design, engineering, and go‑to‑market functions.Nice to Haves, • Experience with ML/LLM‑powered onboarding or personalization, including human‑in‑the‑loop approaches., • Background in pricing & packaging experiments for PLG motions., • Experience launching products in new geographies or verticals., • Familiarity with instrumentation/analytics and growth stack components (e.g., experimentation frameworks, event pipelines). We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$232,000—$348,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We're looking for a Director Product Management to lead the vision, strategy, and execution of Klaviyo's monetization and billing platform — with a single goal: make self-service purchasing and invoicing so simple, customers barely notice it happens. You'll own the end-to-end customer purchase and upgrade experience, ensuring it's frictionless, easy to understand, and built to scale. You'll lead a team of product managers responsible for subscriptions, entitlements, billing, and payments. This role is equal parts product strategy, product execution and team management. You'll work closely with Customer Success, Engineering, Finance, IT, Pricing Strategy, and Sales to serve the needs of our 100K+ self-service customers. What You'll Do • Drive innovation in monetization capabilities — enabling new pricing models and new customer experience with new technologies (e.g., AI Agents)., • Set the strategy, and roadmap for Klaviyo self-service billing and payments infrastructure, ensuring it scales to support our growing business and product offerings., • Own the customer purchase experience from checkout through renewal — designing intuitive, self-serve checkout experiences that maximize conversion and minimize friction., • Collaborate cross-functionally with Engineering, Finance, RevOps, and GTM to ensure accuracy, compliance, and operational efficiency., • Collaborate with cross-functional teams across Engineering, Finance, IT, Pricing Strategy, and Klaivyo Product teams to gather and prioritize requirements, translating them into scalable solutions that deliver exceptional user experiences., • Understand our customers' needs, pain points, and preferences. Use market research and analysis to stay ahead of industry trends., • Know the score and score more: Develop key metrics to track and identify improvements within the customer purchase journey. Use the insights to proactively identify and implement improvements., • Mentor and develop a high-performing team of product managers, fostering strategic thinking, accountability, and customer-obsessed execution., • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.Who You Are, • 12+ years of product management experience, including 5+ leading billing, payments, or monetization systems in SaaS or fintech., • Analytical and data-driven, with a proven ability to define KPIs and drive measurable outcomes., • Hands-on Stripe expertise, • Strong record of designing customer-first purchase and upgrade experiences., • Strategic thinker who is also willing to roll up their sleeves and get their hands dirty, • Passionate about leveraging AI and automation to remove friction and anticipate customer needs., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient., • Exceptional communicator and collaborator across technical, design and strategic domains. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$232,000—$348,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description EverQuote is seeking an Engineering Manager for our Calls Team in Cambridge! We are looking for an experienced and passionate Manager to continue to grow our Inbound Calls Program, especially as we move more towards an AI-Native tech stack. In addition, you will have ownership over the Outbound Calls existing stack, pushing towards continued simplification and streamlining. You will work closely with the Calls Operations team, Product Manager, Analysts and Business Development to continue to build out a cross-functional working partnership. This is a hybrid role that requires being in office several days a week. The base salary range for this full-time hybrid position is $143,000-$236,000. Starting salaries will generally be in the lower part of the salary range provided. Employees, depending on their specific role, level and responsibilities, may be eligible to participate in company variable compensation or equity programs. What you'll do: • Provide technical direction and drive engineering best practices within the Calls team, while collaborating broadly across the organization., • Partner with the Program Leader and Product Manager to shape the long-term roadmap and ensure effective short-term execution — including managing sprint metrics, pairing with engineers, and aligning with stakeholders on tactical priorities., • Collaborate with Engineering Managers and Technical Leads to establish and promote standardized practices for RESTful development, database hygiene, and event-driven architectures., • Lead and develop a team of high-performing software engineers, fostering a culture of learning, collaboration, and continuous improvement., • Mentor and coach engineers to support their professional growth and technical development., • Champion DevOps principles by emphasizing automation, improving developer experience, and building robust self-service capabilities., • Build strong cross-functional relationships and advocate for a healthy balance between innovation, delivery speed, and operational stability., • Align with product management and leadership to define team priorities, key outcomes, and roadmaps that directly support business objectives.What Success Looks Like:, • Champion operational excellence by ensuring the continued stability and growth of the Inbound and Outbound Calls programs, driving performance without disrupting business momentum., • Shape the future of AI-native customer service, scaling it from an early-stage capability into a strategic pillar of the Calls business that enhances customer experience and efficiency., • Streamline and modernize the technology ecosystem, simplifying the Calls tech stack to eliminate redundancy, reduce complexity, and enable faster innovation., • 8+ years engineering experience with 3+ years in a technical leadership and management role, • Strong experience building high-performance, scalable systems in production environments., • Proficiency working with data products and within data-centric organizations., • Deep hands-on experience designing and implementing RESTful and event-driven architectures., • Experience with CI/CD pipelines, observability, testing, and security best practices., • Demonstrated success as an engineering manager or technical lead, with a record of developing and growing high-performing teams., • Excellent cross-functional collaboration skills—able to partner effectively with engineering, data science, analytics, and business teams., • Proven ability in stakeholder management and aligning technical execution with strategic business objectivesPreferred:, • Experience as an Engineering Manager in OLTP (Online Transaction Processing) environments., • Prior experience with Twilio or other Call Center technologies (preferred but not required). EverQuote operates a leading online marketplace for insurance shopping, connecting consumers with insurance provider customers, which includes both carriers and agents. Our vision is to be the leading growth partner for property and casualty, or P&C, insurance providers. Our results-driven marketplace, powered by our proprietary data and technology platform, is improving the way insurance providers attract and connect with consumers shopping for insurance. For more information, visit and follow on LinkedIn.

Job Description Job Type: Full Time Hours: M-F 8-6 Sat 8-1 Salary: $17.00 Hourly About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. About the Position: Solution Specialists will assist our customers by owning the consumer’s journey, handling inquiries and concerns, and seeing them through to resolution via omnichannel support (phone, email, chat, SMS). In addition to record-keeping and database maintenance, Solution Specialists will primarily assist residential and small business customers with energy efficiency and decarbonization initiatives. Solution Specialists will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators, both orally and in writing. Our most effective Solution Specialists can put themselves in the callers’ shoes and assist as necessary. An extensive paid training program will equip you with the knowledge necessary to effectively assist customers. Responsibilities include, but are not limited to: • The primary role is to assist customers via omnichannel support, • Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements, • Document all call activity accurately in the client systems with complete and thorough notes, • Identify the needs of the customer, clarify information, and provide accurate answers to the customer’s issues or concerns, • Attend all training sessions, • Must possess excellent written and verbal communication skills, • Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers, • Must have good interpersonal skills to enable an easy conversation flow with customers, • Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free, • Flexibility in role/job function changes and shift to meet customer needs and requests, • Skilled at typing, data capture, and entry using proper grammar and correct spelling, • Must be able to multitask and manage time properly and effectively, • Must be able to adapt to different situations and individuals, • Willing and able to work 8-hour shifts using a computer with keyboard, using two monitors, and a headset with a microphone, • Must be comfortable handling back-to-back calls, • Be dedicated to working the schedule provided. Absences are not tolerable., • Must be acceptable to have calls monitored and/or recorded, and understanding that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs., • Must be capable of reading from scripts, • A Windows PC is required, running Windows 10 (no MacBooks or Chromebooks), • 8 GB of RAM, minimum, • Dual-core processor, minimum, • USB wired headset, • Wired internet connection with a minimum internet speed of 80/15, • Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods, • 8:00 AM – 6:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays 8:00 AM – 1:00 PM Eastern Prevailing Time, • 40 hours per week is required. Schedules are subject to change based on the client’s needs., • Paid 15-minute breaks are provided for 4-hour shifts, • English as a primary language, • At least 1 year of work experience in a call center/customer service environment is required, • Experience with utilities, energy efficiency, and decarbonization is preferred, but not required., • High School Diploma or equivalent is required, • Applicants must type a minimum of twenty-five (25) words per minute, • Applicants must have a quiet place to work with no interruptions, • Applicants must successfully pass a pre-employment drug test and background/criminal check, • Applicants must agree to and sign a code of ethics, confidentiality, and compliance documents Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description Job Title: Ambulance In-Take Coordinator Company: Cataldo Ambulance Services, Inc. Location: Somerville/Malden Job Type: Full-time Job Description: Cataldo Ambulance Services, Inc. is seeking a highly motivated and detail-oriented Ambulance In-Take Coordinator to join our team. This critical role will be responsible for managing various aspects of the in-take process, ensuring the smooth and efficient financial clearance of ambulance trips. The Ambulance In-Take Coordinator will work closely with Dispatch, patients, and insurance providers to facilitate proper documentation, insurance authorizations, and payments, ultimately ensuring the seamless provision of our life-saving services. Key Responsibilities: • Will Call Management: Handle incoming calls from patients and medical facilities to schedule non-emergency ambulance services, ensuring accurate and efficient scheduling of trips., • Insurance Documentation: Verify and collect necessary insurance information from patients and facilities, including but not limited to insurance cards, policy numbers, and patient demographics., • Insurance Prior Authorizations: Communicate with insurance providers to secure prior authorizations for ambulance services, following up as needed to ensure timely approval., • Payment Collection: Collect co-pays, deductibles, and any other patient financial responsibilities, and ensure accurate documentation and processing of payments., • Billing Information: Enter complete and accurate patient and trip information into the company's billing system, and maintain detailed records of all transactions and communications., • Compliance: Ensure all activities and documentation adhere to company policies, healthcare regulations, and insurance requirements., • Team Collaboration: Collaborate closely with Dispatch to ensure trips are financially cleared in a timely and organized manner, allowing for the efficient dispatch of ambulance units., • High school diploma or equivalent; additional education in healthcare administration or related field is a plus., • Proven experience in a medical billing, insurance coordination, or healthcare administration role., • Strong understanding of insurance verification and authorization processes., • Excellent communication and interpersonal skills., • Attention to detail and strong organizational abilities., • Proficiency in computer applications and data entry., • Knowledge of medical terminology is a plus., • Ability to work effectively in a fast-paced and high-stress environment., • Competitive salary, • Health, dental, and vision insurance, • 401(k) plan, • Paid time off, • Opportunities for career advancement and professional development, • A supportive and collaborative work environment Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state’s first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts. Cataldo Ambulance Services, Inc. is an equal opportunity employer committed to promoting diversity in the workplace. We encourage all qualified candidates to apply and welcome applications from underrepresented communities. If you are a detail-oriented professional with a passion for providing exceptional patient care and have experience in medical billing or insurance coordination, we invite you to join our team as an Ambulance In-Take Coordinator. Apply today to contribute to our mission of saving lives and ensuring the highest standard of care for our patients.

Job Description Save lives, from the workplace to anyplace. The National Safety Council is America’s leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. Our Initiatives include: • Workplace Safety, • Roadway Security, • ImpairmentWe are currently looking for a Program Delivery Quality Assurance Monitor to join us in our mission to save lives and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly while maintaining an unassuming role as a class participant. Bring concerns to management attention in regard to infractions of policy or procedures within the NSC classroom through completion of written observation reports. What You’ll Do: • Learn and understand driver safety course delivery expectations as outlined in the course instructor guides, manual of rules and procedures, and program administrative guides, • Attend various NSC driver safety courses state-wide, covertly posing as a required attendee and participating in all aspects of class as an attendee., • Observe and record objective information used to evaluate instructors facilitating NSC driver safety courses with regard to contract regulatory compliance, administrative processes, classroom management techniques, and curriculum delivery expectations., • Complete Instructor Observation Evaluation Input form and written summary of observations for each assigned instructor/class within 24 hours of completion of monitoring., • Attend scheduled training or retraining, update seminars, round table discussions, and Instructor Service Specialist development seminars as required and scheduled by NSC., • Perform other related duties as assigned.We’re Looking for Someone with:, • Excellent written and verbal communication skills required., • Must be a self-starter with the ability to work independently., • Must display high level of initiative and possess good time management and organizational skills., • High school diploma or equivalent required., • Proficient with Microsoft Outlook, Excel, Word, and Powerpoint, • At least 2 years of relevant customer service or call center experience preferred, • Requires prolonged sitting., • Travel Required (in-state, must have own transportation)., • Ability to make decisions and recommend proposed solutions to customer problems or inquiries., • Acts independently and uses own judgment in acquiring information while observing Council state mandated classes., • Uses knowledge of program requirements and promote NSC values. Assures reporting integrity at all times. Determines priorities using judgment, creativity, and knowledge of program & state regulations and requirements to ensure program compliance., • Bilingual in English & Spanish The National Safety Council continuously accepts applications for part-time instructors to establish a broad and diverse pool of available candidates. By submitting an application for this posting you are applying to be a part of NSC's pool for potential employment as an instructor. NSC is an equal opportunity employer. Powered by JazzHR X0IP4jPsYE

Job Description Ready to launch or continue your career in Emergency Medical Dispatch / Communications? Armstrong Ambulance Service looking for an Emergency Medical Dispatcher to join our Communications team! For over seven decades, Armstrong Ambulance has set the standard for emergency transportation in Massachusetts. We are a family-run business committed to superior medical care and dependable service. POSITION SUMMARY: Work involves evaluating incoming calls to determine the appropriate level of emergency medical service (EMS) assistance required, dispatching units, and transmitting information and messages upon request and/or according to established procedures.Assist in all operational aspects of the Communications Center, including but not limited to; preceptor programs, data entry, ongoing training / staff meetings, vehicle utilization, customer service issues, as well as interaction with field / management staff. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide professional and courteous service while receiving incoming calls from the public or other public safety entities requesting emergency and non-emergency assistance, achieve and maintain control of call and provide proper interrogation to obtain necessary information to determine the appropriate response and priority., • Dispatch appropriate units according to acuity level, availability and location or provide appropriate information as required while simultaneously maintaining radio contact with and monitoring the status of all field units., • Prioritize requests for and dispatch appropriate resources for non-emergency transports based on customer relationship., • Maintain accurate record and log of all incidents including address of incident, times, type of response, unit number, EMT/paramedic names, patient name and disposition., • Maintain awareness of all field units’ status and location and assist in coordinating the activities of all field units., • Monitor multiple public safety radio frequencies, hospital diversions and video surveillance screens; operate a variety of communications equipment, including radio consoles, paging systems, telephones, computer aided dispatch systems and multiple computer programs/systems., • Communicate with other public safety agencies, hospitals, public works departments, support services and any other entity as needed to request or forward necessary information., • Send, receive, enter, update and disperse information by computer, telephone, cellular telephone, facsimile or other methods., • Interact with visitors personally and on the telephone; receive, process and record requests and complaints and route individuals to proper personnel as appropriate., • Manually activate interior and exterior doors from the dispatch office., • Test and inspect equipment as required. QUALIFICATIONS: Education and/or Experience • One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience., • Must be able to pass the Emergency Medical Dispatch (EMD) program within 6 months of hire and maintain certification during employment. Ability to: • Remain calm and effective under heavy workloads and in emergency situations., • Exercise good judgment in emergency situations., • Determine priorities of emergencies., • Obtain and act on information quickly and accurately in emergency situations., • Work evenings, nights, weekends, and holidays to maintain 24-hour coverage of the emergency dispatch system., • Comprehend and make inferences from written materials such as operations manuals., • Learn job-related material through oral instruction and observation, and reading to effectively perform job duties. This learning takes place in an on-the-job training setting.., • Learn street locations, station locations, and geography of the areas served., • Learn to operate communications equipment (multi-button telephones, base radios, and computer terminals). COMPENSATION AND BENEFITS: • $18-33 per hour, depending on EMS and dispatch experience, • Generous insurance plan includes medical, dental, vision, life, disability insurance, • 401(k) with company match, • Paid time off, • Holiday pay Armstrong Ambulance Service is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job DescriptionDescription: Are you passionate about transforming data into actionable insights? As a Power BI Developer, you’ll play a pivotal role in our data-driven journey. Your expertise will bridge the gap between raw information and strategic decision-making. Data Visualization and Reporting: • Create compelling Power BI reports and dashboards., • Collaborate with business stakeholders to understand their data needs and translate them into effective visualizations., • Ensure data accuracy and consistency across reports. BPO Metrics Proficiency: • Leverage your understanding of BPO (Business Process Outsourcing) metrics:, • Average Handling Time (AHT), • First Call Resolution (FCR), • Service Level Agreement (SLA) Compliance, • Customer Satisfaction (CSAT) o First Reply Time (FRT), • Chat Concurrency, • Attrition, • Shrinkage, • Analyze call center data and operational efficiency T-SQL Expertise: • Craft efficient T-SQL queries to extract, transform, and load data into Power BI., • Optimize data models and DAX calculations. Microsoft Fabric Familiarity • While Microsoft Fabric is relatively new, we value your experience with similar systems., • Familiarize yourself with Microsoft Fabric and its integration capabilities., • Independently train on Microsoft Fabric to contribute effectively. Star Schema Design: • Implement star schema principles for efficient data modeling., • Structure fact tables, dimension tables, and relationships., • Optimize query performance. Advanced Power BI Features Beyond the desktop app, explore: Power BI Service: • Collaborate in the cloud., • Power BI Paginated Reports (formerly Report Builder): Create printable reports., • Real-Time Datasets: Stream live data for dynamic dashboards., • Power BI Embedded: Embed reports in custom applications., • Power Query M Formula Language: Handle complex transformations. Custom Visuals: Extend visualizations. Collaboration and Knowledge Sharing: • Work closely with developers, data engineers, and business analysts., • Share insights, especially regarding Microsoft Fabric., • Conduct training sessions to empower the team. Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. Requirements: • Bachelor’s degree in Computer Science, Information Technology, or related field., • Minimum of 3 years as a Power BI Developer in the BPO Industry., • Strong T-SQL skills and data modeling experience., • Familiarity with BPO metrics and call center operations., • Adaptability to learn new technologies., • Excellent communication for effective collaboration.

Job Description About Footbridge Federal Footbridge Federal is a fast-growing defense and intelligence contractor supporting DoD and IC missions with elite engineering talent and advanced technology solutions. We are known for high energy, high output, and a culture built around teamwork and execution. We are looking for driven, positive, motivated people who want to break into the federal and intelligence industry and build a career in business development. Position Summary The Business Development Representative (BDR) is an outbound, activity-based role focused on generating meetings, uncovering new opportunities, and helping our team expand across government and defense customers. This role is ideal for recent college graduates or early-career professionals who enjoy talking to people, learning new industries, and working in a fast-paced environment. This role is on-site due to the nature of our work and out of respect for our engineering teams who support sensitive government programs, they work on site and we believe our business development team should too. You can sit in Boston, MA (seaport) or Reston, VA. We do offer some remote flexibility around major holidays. Key Responsibilities • Make outbound calls per day to program managers, contracting leads, integrator contacts, and other federal stakeholders., • Send targeted outreach emails and follow-ups to schedule meetings for the senior sales team., • Hold confident conversations to learn about customer needs, upcoming work, and hiring gaps., • Capture accurate notes, details, and activity updates in our CRM., • Maintain a clean and organized personal pipeline to stay on top of follow-ups and warm leads., • Learn the basics of the DoD and Intelligence Community landscape (we will train you)., • Work closely with our recruiting and sales teams to support active opportunities., • Participate in daily standups, weekly planning sessions, and account reviews. What Success Looks Like • Consistent weekly meetings booked with federal customers and integrators., • High-quality call activity and strong communication skills., • A growing understanding of how federal programs and contractors operate., • Strong collaboration with internal teams and steady pipeline momentum. Required Skills & Attributes • Strong communication skills and a positive, professional presence on the phone., • Comfortable making high volumes of calls every day., • Fast learner who enjoys picking up new concepts, terminology, and customer environments., • Decent typing skills and comfort navigating basic computer systems and CRMs., • Organized, reliable, and able to keep track of multiple conversations at once., • Friendly, motivated, and excited about the mission-driven work done in the defense and intelligence community. Preferred Experience (Not Required) • Previous customer service, sales, call-center, or recruiting experience., • Interest in defense, intelligence, cybersecurity, or public sector work., • Experience in high-activity or competitive environments. Why Footbridge Federal? • Clear career path and upward mobility with tangible examples. Your managers, and your managers' manager both held this role within the past 36 months., • Training and hands-on exposure to defense contracting and intel programs., • Competitive salary, commission , and full benefits., • A tight-knit, high-energy team that values hard work and results., • The chance to support missions that matter across the DoD and Intelligence Community.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Klaviyo's mission is to help businesses own their growth. To do that at scale, our engineers need rock‑solid platform primitives, clear, reliable building blocks that make it simple to run, store, observe, and ship in production. As Director, Production Infrastructure you will lead and build a product‑quality platform that accelerates every R&D team's path from idea to customer value. You and your team will define what is (and isn't) a platform primitive, set strong ownership boundaries, and deliver "golden paths" that answer questions like: "I want to run X- where do I run it?", "My product needs a single table to store a bit of data, where should I put it?", and "How do I get data from my service to the frontend?" This is a hands‑on, execution‑first leadership role for a platform‑minded builder who measures success in developer velocity, system reliability, and business impact. What You'll Do • Own the Production Infrastructure charter. Define the platform primitives Klaviyo provides (compute runtimes, data storage options, messaging/eventing, service networking, observability) and the clear "contract" for each: APIs, SLIs/SLOs, support model, and runbooks ensuring consistency with our company wide operational excellence best practices, • Publish golden paths and decision trees that make default choices obvious (e.g., "run X here," "store a bit here," "expose data to frontend via Y"), minimizing one‑off work and increasing self‑service., • Raise reliability and safety bars across production: incident prevention and response (blameless postmortems, on‑call health), change management, capacity planning, and resilient multi‑tenant patterns., • Accelerate developer velocity by improving time‑to‑first‑service, deployment lead time, and mean time to recovery; partner with product teams to remove infrastructure bottlenecks and reduce cognitive load., • Engineer for cost‑effectiveness at scale. Establish clear cost guardrails, usage quotas, and right‑sizing policies; partner with Finance and Security to balance spend, risk, and speed., • Lead and grow high‑performing teams of managers and senior ICs; set crisp goals, coach for impact, and cultivate an inclusive, ownership‑driven culture., • Partner cross‑functionally with engineering leaders, security, and others to sequence investments, clarify ownership boundaries, and land platform changes safely., • Measure what matters. Define and report a concise scorecard (e.g., SLO coverage, incident frequency/severity, lead time for changes, MTTR, developer NPS for platform, infra cost‑to‑serve)., • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up; continuously experiment with AI tools and share learnings to keep the org ahead of the curve.Who You Are, • Platform‑minded, execution‑oriented leader with a track record building and operating production platforms at scale (e.g., multi‑tenant compute, storage, networking, CI/CD, observability). You prioritize measurable outcomes such as:reliability, efficiency, and developer productivity., • Experienced people leader: 10+ years in infrastructure/SRE/platform engineering, including 5+ years managing managers and senior ICs; you set high bars, coach well, and build inclusive teams., • Reliability first. Deep familiarity with SRE practices, SLO/SLI design, incident management, capacity planning, and operational readiness. (, • Great system thinker & communicator. You reduce ambiguity, create clarity in docs and diagrams, and influence across product, data, and security to land org‑wide changes., • Outcome‑driven and accountable. You set crisp goals, instrument the work, and hold teams to impact not just activity. You're comfortable saying "no" and narrowing scope to ship., • AI‑curious and hands‑on. You've already experimented with AI in work or personal projects and are eager to learn fast, using AI responsibly to make your team's work smarter and more efficient., • Technical stack familiarity (mix of): public cloud (AWS/GCP), container orchestration, service meshes/ingress, data stores (SQL/NoSQL/object), eventing/streaming, IaC, and modern observability.Nice to Haves, • Experience productizing internal platforms (treating infra as a product with SLAs, roadmaps, and developer experience metrics)., • Background in data or event‑driven architectures at scale; prior partnership with a centralized data platform (e.g., KDP) to define clean ownership boundaries., • Prior success improving cost‑to‑serve and reliability in a high‑growth SaaS environment. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$248,000—$372,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description Job Type: Full Time Hours: M-F 8-6 Sat 8-1 Salary: $17.00 Hourly About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. About the Position: AnswerNet is looking for Massachusetts-based, remote, quality, and customer experience-oriented, enthusiastic team members who will support electric and natural gas utility customers. In this role, you will utilize your expert product and company knowledge to deliver a “wow” factor! Representatives will assist our customers by owning the consumer’s journey, handling inquiries and concerns, and seeing them through to resolution via omnichannel support (phone, email, chat, SMS). In addition to record-keeping and database maintenance, Representatives will primarily assist residential and small business customers with energy efficiency and decarbonization initiatives. Representatives will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators, both orally and in writing. Our most effective Representatives can put themselves in the callers’ shoes and assist as necessary. An extensive paid training program will equip you with the knowledge necessary to effectively assist customers. Responsibilities include, but are not limited to: ● Primary roles are to verbally assist callers or support customers via chat, email, and SMS with product warranty support, product inquiries, and troubleshooting ● Support customers via voice, chat, email, and SMS ● Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements ● Document all call activity accurately in the client systems with complete and thorough notes ● Identify the needs of the customer, clarify information, and provide accurate answers to the customer’s issues or concerns ● Attend client training sessions ● Requirement to diligently log into the UKG system, Contact Center tools, and websites as required Call Service Associate Skills/Qualifications: ● Must possess excellent written and verbal communication skills ● Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers ● Must have good interpersonal skills to enable an easy conversation flow with customers ● Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free ● Flexibility in role/job function changes and shift to meet customer requests and demands ● Skilled at typing, data capture, and entry using proper grammar and correct spelling ● Must be able to multitask and manage time properly and effectively ● Must be able to adapt to different situations and individuals ● Willing and able to work 8-hour shifts using a computer with keyboard, using two monitors, and a headset with a microphone ● Must be comfortable handling back-to-back calls ● Be dedicated to working the schedule provided. Absences are not tolerable. ● Must be acceptable to have calls monitored and/or recorded, and understanding that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs. ● Must be capable of reading from scripts ● Pre-Hire Assessments include, but are not limited to, passing a typing, spelling, grammar, listening, and comprehension test. Technical Requirements: • A Windows PC is required, running Windows 10 (no MacBooks or Chromebooks), • 8 GB of RAM, minimum, • Dual-core processor, minimum, • USB wired headset, • Wired internet connection with a minimum internet speed of 80/15, • Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods, • Dual monitors Hours of Operations / Schedules: ● 8:00 AM – 6:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays 8:00 AM – 1:00 PM Eastern Prevailing Time ● 40 hours per week is required. Schedules are subject to change based on the client’s needs. ● Paid 15-minute breaks are provided for 4-hour shifts ● 30-minute unpaid lunches Language: ● English as a primary language ● Bilingual speakers encouraged to apply Experience/Job Requirements: ● At least 1 year of work experience in a call center/customer service environment is required ● Experience with utilities, energy efficiency, and decarbonization is preferred, but not required. ● High School Diploma or equivalent is required ● Applicants must type a minimum of twenty-five (25) words per minute ● Applicants must have a quiet place to work with no interruptions ● Applicants must successfully pass a pre-employment drug test and background/criminal check ● Applicants must agree to and sign a code of ethics and confidentiality and compliance documents

Job Description City Wide, is the nation’s leading management company in the building maintenance industry, providing solutions to a wide range of issues clients face at their facilities. In this position, you will serve City Wide Facility Solutions - Southern New England, one of over 100 locations across the United States and Canada. Why City Wide? City Wide Facility Solutions is a leader in the building maintenance industry, with locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect by positively impacting the community of people we serve. Our vision is to be the first choice for our clients, contractors, and employees. Our values of community, accountability, and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive, and fun environment. Requirements The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team. What you will do... • Make a combination of 50-100 of sales calls and e-mails per day to prospective clients., • Schedule qualified appointments for City Wide’s outside sales team., • Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including – scheduled calls, updated client records, notes from each call, and appointments set., • Prepare accurate reports on a daily, weekly or monthly basis as defined by management., • Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management, • Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate. Requirement: • High school diploma, college degree preferred but not necessary., • 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable., • Highly organized, able to follow a systematic method and sales process., • Customer service-oriented and highly effective communication skills., • Detailed oriented and must be able to work independently., • Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.). 401K, Healthcare, PTO More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at City Wide is an Equal Opportunity Employer.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. About the team Klaviyo's Global IT team — part of Global Technology Solutions (GTS) — powers the systems, tools, and infrastructure that keep the company moving fast. We build automation, platforms, and tooling that enable scalability, security, and employee productivity. The AI & DevOps Engineering team is responsible for delivering the platforms and services that support Klaviyo's internal use of AI and corporate stack automation. This includes secure LLM integrations, prompt APIs, CI/CD tooling, infrastructure-as-code, and systems that bridge the needs of IT, Security, and R&D. Our goal is to make internal operations smarter, faster, and more reliable through modern engineering practices and emerging technology. About the role (you) As the Director of AI & DevOps Engineering, you'll lead a team of engineers focused on building and operating core internal platforms that support intelligent systems and developer velocity. You'll define strategy, prioritize roadmap, and partner closely with teams across Klaviyo to operationalize AI tooling and modernize infrastructure. This role owns both the deployment and management of AI tools (e.g. ChatGPT, Claude, Gemini, Glean) and the development of internal DevOps systems (CI/CD, automation, monitoring, infrastructure provisioning). You'll deliver shared services that empower internal teams to work more efficiently and focus on solving high-value problems. How you'll have an impact • Lead the engineering roadmap for internal AI platform services, DevOps automation, and infrastructure tooling., • Build and scale developer tools such as CI/CD pipelines, container orchestration, GitHub integrations, and infrastructure-as-code., • Partner with Engineering, Security, and Data teams to integrate LLMs and AI services in a safe, scalable way., • Stand up and support AI services: vector search, internal plugins, prompt orchestration layers, and secure API routing., • Enable teams across Klaviyo to integrate AI into workflows by supporting pilots, building SDKs, and maintaining internal knowledge bases., • Drive systems automation for IT services—e.g., identity provisioning, SaaS lifecycle management, endpoint posture, and reporting., • Mentor and grow a high-performing team of engineers with a focus on technical depth, quality delivery, and service ownership., • Represent Global IT in technical steering conversations with R&D, Product Infrastructure, and SecOps., • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.What we're looking for, • 10+ years of experience in infrastructure, DevOps, platform engineering, or enterprise IT systems., • At least 3+ years leading technical teams in high-growth or scaled organizations., • Proven experience designing and operating CI/CD systems, infrastructure-as-code (Terraform or similar), and observability stacks., • Familiarity with integrating AI services or LLM APIs into business systems (e.g., OpenAI, Anthropic, Google Gemini, Glean)., • Strong understanding of platform scalability, service reliability, and engineering lifecycle automation., • Experience managing cloud infrastructure (AWS, GCP), container orchestration (Kubernetes, ECS), and developer platforms., • Ability to drive cross-functional collaboration and communicate technical priorities to both engineering and non-technical stakeholders., • A pragmatic and systems-thinking mindset—you look for patterns and build for scale., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.Nice to have, • Experience building internal developer platforms (IDPs) or platform-as-a-service environments., • Understanding of secure LLM patterns: embeddings, vector DBs, prompt injection defense, etc., • Familiarity with scripting languages (Python, TypeScript, Bash) and automation frameworks., • Exposure to enterprise SaaS management (Trelica, ConductorOne), endpoint MDM (Jamf, Intune), and RBAC tooling (Okta, GWS)., • Knowledge of RAG pipelines, LangChain, or Weaviate for internal AI workflows., • Past experience with cost optimization and performance tuning at the infrastructure layer. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$200,000—$300,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description Save lives, from the workplace to anyplace. The National Safety Council is America’s leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. Our Initiatives include: • Workplace Safety, • Roadway Security, • ImpairmentWe are currently looking for a Program Delivery Quality Assurance Monitor to join us in our mission to save lives and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly while maintaining an unassuming role as a class participant. Bring concerns to management attention in regard to infractions of policy or procedures within the NSC classroom through completion of written observation reports. What You’ll Do: • Learn and understand driver safety course delivery expectations as outlined in the course instructor guides, manual of rules and procedures, and program administrative guides, • Attend various NSC driver safety courses state-wide, covertly posing as a required attendee and participating in all aspects of class as an attendee., • Observe and record objective information used to evaluate instructors facilitating NSC driver safety courses with regard to contract regulatory compliance, administrative processes, classroom management techniques, and curriculum delivery expectations., • Complete Instructor Observation Evaluation Input form and written summary of observations for each assigned instructor/class within 24 hours of completion of monitoring., • Attend scheduled training or retraining, update seminars, round table discussions, and Instructor Service Specialist development seminars as required and scheduled by NSC., • Perform other related duties as assigned.We’re Looking for Someone with:, • Excellent written and verbal communication skills required., • Must be a self-starter with the ability to work independently., • Must display high level of initiative and possess good time management and organizational skills., • High school diploma or equivalent required., • Proficient with Microsoft Outlook, Excel, Word, and Powerpoint, • At least 2 years of relevant customer service or call center experience preferred, • Requires prolonged sitting., • Travel Required (in-state, must have own transportation)., • Ability to make decisions and recommend proposed solutions to customer problems or inquiries., • Acts independently and uses own judgment in acquiring information while observing Council state mandated classes., • Uses knowledge of program requirements and promote NSC values. Assures reporting integrity at all times. Determines priorities using judgment, creativity, and knowledge of program & state regulations and requirements to ensure program compliance., • Bilingual in English & Portuguese The National Safety Council continuously accepts applications for part-time instructors to establish a broad and diverse pool of available candidates. By submitting an application for this posting you are applying to be a part of NSC's pool for potential employment as an instructor. NSC is an equal opportunity employer. Powered by JazzHR eWBTcXeA7z

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. About the Role We're looking for a leader to grab the wheel of Klaviyos fastest growing product ever and press the gas. This can be you. Our vision is to transform customer service from a cost center into a growth engine. Unite marketing and service. Leverage AI to build a platform where every interaction is seamless, personalized, and profitable. Customer Hub sits at the center of this vision. It powers the on-site customer experience across 170,000+ brands, blending self-service, personalization, and AI-driven interactions that help brands drive revenue while resolving customer needs instantly. You will extend this vision to expand the narrative of customer hub, breaking out functionality from the hub directly onto the pages of storefronts leading to radically personalized experiences. What does that mean? We have lots of ideas, but you will make the decisions and own that vision. We're seeking a Senior Lead, Product (Staff Product Manager equivalent) to own the Customer Hub product line and lead Klaviyo's web personalization strategy. This is a pivotal, high-visibility role that combines product vision, cross-functional leadership, and deep eCommerce acumen. You will define how shoppers interact with brands across web surfaces—building the next generation of personalized, AI-powered shopping and service experiences. What You'll Own • Product Strategy & Vision: Define and drive the long-term roadmap for Customer Hub and web personalization, shaping how Klaviyo extends from marketing into the on-site experience., • AI & Personalization: Build industry-defining personalization capabilities that leverage Klaviyo's data platform, predictive analytics, and AI Agent to deliver 1:1 customer experiences., • Ecosystem Leadership: Own Klaviyo's personalization surfaces across cart, account, and post-purchase experiences. Drive deep integration with commerce platforms like Shopify, Salesforce, and other leading ecosystem partners., • Experimentation Platform: Advance Klaviyo's A/B testing and on-site experimentation tools to empower marketers and merchandisers to test and iterate without engineering support., • Cross-Functional Leadership: Partner closely with engineering, design, data science, PMM, and GTM to deliver high-quality, high-velocity releases that compound value for brands and consumers alike., • Customer Insight: Engage deeply with merchants, agencies, and partners to uncover high-value use cases that drive measurable lift in conversion, AOV, and retention. Who You Are • Experienced: 10+ years of product management experience, with at least 5 years leading core product lines or platform areas at scale., • Personalization Expert: Deep experience building or managing personalization, experimentation, or recommendation products in eCommerce, retail, or marketing tech., • Strategic & Technical: Able to zoom out to market strategy and zoom in to architectural tradeoffs. You speak both API and ARR fluently., • Customer-Centric: Obsessed with building products that solve real customer problems and deliver clear, measurable business impact., • Data-Driven: Comfortable setting product success metrics and using experimentation and analytics to guide decisions., • Bar Raiser: You attract and inspire exceptional peers. You hold a high bar for quality and execution, and you raise it for those around you. What Success Looks Like • Customer Hub is the default self-service experience for retail brands by 2026., • Klaviyo is recognized as a leader in web personalization for eCommerce., • Klaviyo's customers see measurable increases in AOV, conversion rate, and customer satisfaction from personalized on-site experiences. Why This Role Matters Customer Hub is Klaviyo's wedge into transforming the customer service market. Your work will define how Klaviyo's data, AI, and marketing engine come to life on the storefront—turning service into a profit center and cementing Klaviyo as the leader in unified customer experience. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$204,000—$306,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description Hiring for a Practice Assistant for a healthcare clinic in Mattapan. MUST HAVES: • Recent patient access experience ( 2 years required), • Epic experience Summary: • The Practice Assistant – Call Center is the first person with whom a patient or family member will interact, via telephone prior to a visit - this not a patient facing role and is all phone in call center., • The Practice Assistant – Call Center is responsible for ensuring positive patient experiences through the delivery of exceptional customer service, and courteous interactions., • The Practice Assistant – Call Center works closely with all care team members and is responsible for performance of a variety of office functions, including answering incoming phone calls, verification of demographic and insurance information, scheduling appointments, greeting patients and family members, and collecting copayments., • Greet patients and a friendly, professional, and attentive manner., • Register patients within the practice management system, ensuring all demographic, insurance and billing information are correct. Crucial data fields include, but are not limited to:, • Verification that PCP listed on insurance coverage is a company provider, • Insurance ID, • Patient name, address, date of birth, and telephone number, • Guarantor/Insurance subscriber demographics, • Assure the highest quality standards for all written and verbal communication with co-workers and manager., • Verify department’s two patient identifiers to satisfy HIPAA compliance., • Maintain knowledge of insurance plans and requirements to ensure all necessary front-line information is collected to ensure payment of visit claim and manage billing work queues, • Perform insurance verification through practice management system, or other verification and carrier databases as directed by Manager of Patient Financial Services or Team Lead, • Willingly learns new skills, procedures, protocols as they are introduced, • High school diploma or equivalent required, with at least two years of equivalent work experience in a health care setting. Strong knowledge of health insurance coverage is a plus., • Working knowledge of computer systems, especially EPIC System., • Strong oral and written communication skills are essential. Ability to communicate effectively in English required., • Fluency in Haitian Creole or Spanish required., • Epic experience required, • Recent patient access experience required, • Excellent record of attendance, punctuality and flexibility required. #ZIP

Job Description The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office. Collections Specialist Responsibilities: • Resolve insurance related billing issues with patients and/or insurance carriers, • Handling of high call volume, • Serve as primary representative for patient inquiries/calls, • Communicate effectively both orally and in writing, • Respond to customer inquiries, resolve client discrepancies, process and review account adjustments, • Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans, • Possess basic understanding of government and commercial insurance and Credit & Collections policies, • Identify the need and request rebills to insurance, • Handle highly confidential information with complete discretion, • Maintain confidentiality of patient information while on the phone or in-person, • Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net, • Alert Revenue Cycle Manager about potential problems that could affect collections, • Meet productivity goals/benchmarks as set and communicated by the manager, • Utilize available sources to obtain updated info and reissue correspondence, • Working knowledge of Microsoft Office, including Excel, Word is a must, • Strong communication, problem solving and analytical skills required, • Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required, • Outstanding customer service and phone skills, • Previous collections or customer service experience a plus, • Knowledge of HIPPA and healthcare policies a plus, • High School diploma or GED required, • Fluent in Spanish a plus, but not required, • Must be positive and maintain professional demeanor at all times, • Familiarity with Medicaid and Medicare guidelines, • Ambulance billing experience a plus Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state’s first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Job Description Automotive BDC Customer Service Representative / Internet Sales Company: Stoneham Ford Location: Stoneham, MA Department: Business Development Center (BDC) / Internet Sales Job Type: Full-Time Compensation: $20–$26 per hour (based on experience) + commission & bonus opportunities Stoneham Ford, one of New England’s leading Ford dealers, is expanding its Internet Sales / BDC Team. We’re looking for an energetic Automotive Customer Service Representative (CSR) / BDC Internet Sales Representative to assist online and phone customers, answer inquiries, and schedule quality appointments for our sales team. If you enjoy helping customers, thrive in a fast-paced environment, and are comfortable communicating by phone, email, and digital channels, this is an excellent opportunity to grow your career. Full training provided. What You’ll Do: • Respond quickly and professionally to internet and phone leads from our website and third-party sources, • Make outbound follow-up calls, emails, and texts to customers who have shown interest in a vehicle or service, • Ask discovery questions to understand customer needs and guide them to the next step, • Set and confirm appointments for customers to visit the showroom or speak with a sales consultant, • Coordinate appointment schedules and hand-offs with the sales team, • Document all customer interactions and updates accurately within the CRM system, • Provide basic product and promotion information such as features, availability, and pricing, • Follow up with recent visitors and past customers to ensure satisfaction and generate additional leads, • Meet or exceed daily and monthly goals for customer contacts, follow-ups, and appointments set What We’re Looking For: • Minimum 2 years of customer service experience required, • Previous automotive BDC, call center, or sales experience preferred, • Outstanding verbal and written communication skills, • Strong follow-up, time-management, and relationship-building skills, • Friendly, outgoing personality and a professional demeanor, • Comfortable learning CRM systems, web-based tools, and basic Microsoft Office, • Self-motivated, organized, and goal-driven, • Ability to work some evenings and weekend days, • Reliable transportation, • Must be legally authorized to work in the United States Physical & Work Environment Requirements: • Ability to sit, type, and talk on the phone for extended periods, • Ability to multitask in a high-volume, fast-paced office environment, • Ability to manage multiple types of customer communication simultaneously Compensation & Benefits: • $20–$26 per hour base pay (depending on experience), • Commission and bonus opportunities based on performance, • Health and dental insurance, • 401(k) plan, • Paid training and ongoing coaching, • Family-owned and operated since 1927, • Positive work environment with very low turnover, • Opportunities for advancement into sales, BDC leadership, or management About Stoneham Ford: Stoneham Ford is a long-established, family-owned dealership known for exceptional customer satisfaction and strong employee retention. As part of our BDC team, you will serve as the first point of contact for many customers, helping create an excellent buying experience. Legal & Compliance (Massachusetts-Appropriate): Equal Employment Opportunity (EEO): Stoneham Ford is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, or any other protected status under federal, state, or local law. ADA Accommodation: Stoneham Ford complies with the Americans with Disabilities Act (ADA) and Massachusetts disability laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. At-Will Employment: Employment with Stoneham Ford is at-will and may be terminated at any time, with or without notice or cause, by either the employee or the company. Background Check / Drug Screening: Employment may be contingent upon successfully passing background checks and drug screening, consistent with federal and state law. Stoneham Ford is a drug-free workplace. Pay Transparency: Stoneham Ford does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of others, as allowed by law. How to Apply: Apply directly through Indeed or submit your resume per the instructions in the posting.

Job Description Sign-On-Bonus (based on training and experience) Alliance Detective & Security Service, Inc, seeks to hire Armed Security Guards in the Boston, MA area, who are friendly, professional, and have customer service and security experience. Work shifts: Part-time and full-time opportunities. We are looking for candidates for daytime (8:00 am - 5:00 pm) as well as candidates that have flexibility with second and third shifts. Must be able to work weekends and holidays. Must be available 2 shifts per week and at least one weekend day per week. Pay is $19.50 - $22.00 / hour. MINIMUM REQUIREMENTS: • High School diploma or equivalent, • 19+ years of age, • Valid Drivers' License and Personally Owned Vehicle, • MA-LTC (employment or no restrictions), • Must own personal pistol in 9mm or 40cal., • Verifiable training in "how to shoot" (military or law enforcement), • 1 year of security experience, • Capable of following complex instructions, • Knowledge of security operations and procedures, • Flexible work availability, • Command presence, • Excellent written and verbal communication skills, • Personal cell phone (to call on and off duty with our dispatch center), • Personal e-mail (to accept and confirm shift assignments), • Willingness to participate in the company's screening process, • Ability to pass a CORI/SORI check ESSENTIAL JOB TASKS: • Maintain access control to a secure facility, • Maintain a fully accurate log during your shift, • Report Writing, • Conflict management/resolution, • Emergency/Incident Response BENEFITS: • Medical, • Dental, • Vision, • Life Insurance, • Paid Time Off (PTO), • Potential for Upward Mobility, • On-the-Job Training, • Uniforms Alliance is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Job Posted by ApplicantPro

Job DescriptionDescriptionThe Statewide Client Services center is the centralized branch of our Low-income Energy Affordability Network (LEAN). Through the LEAN Network, we provide phone & online communication services for residents in Massachusetts interested in our Energy Conservation Programs. The Client Services Associate supports the Statewide LEAN website and call center by responding to client inquiries, assisting with application processes, and supporting overall call center operations. Key Responsibilities • Transfer new applications into the database., • Connect clients and make referrals to appropriate agencies or programs., • Maintain and update application records in the database., • Run queries and generate reports as requested., • Engage LEAN Single Family Website including:, • Live chat functions engagement with clients., • Case study updates for website and public dissemination, • Lead origination, outreach, and outbound marketing calls., • Monitor Google Analytics dashboard., • Communicate with single-family and multifamily applicants and potential applicants:, • Field phone calls and inquiries., • Notify new applicants when an application is received., • Request more information as needed., • Request affordability documentation., • Notify applicants when approved/denied., • Perform past service checks on new applications., • Coordinate statewide outreach efforts in Lead Vendor capacity., • Communicate with vendors and utilities as needed., • Track client process through marketing lifecycle., • Coordinate Cap engagement on follow-up and completion of client referrals., • Review affordability/individual client income documentation., • Take notes during meetings if requested., • Maintain electronic and paper files., • Coordinate with the Program Director on all of the above., • A minimum of a high school diploma or equivalent and up to 12 months of work experience required., • Experience in energy efficiency and/or multi-family low-income housing helpful, • Experience in grant program management and/or customer service a plus, • Experience with Microsoft Access and Excel or at least a high degree of comfort with databases and spreadsheets required, • Must have good communication skills by phone and email, • Flexibility, initiative, and ability to work in a team, • Ability to deal sensitively and effectively with individuals of diverse economic and cultural backgrounds, • Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change., • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration., • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies., • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans., • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable., • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

Job Description Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Join Our Dynamic Team and Make a Meaningful Impact! Are you passionate about helping others navigate complex systems and achieve life-changing outcomes? We are seeking a Member Liaison to join our growing team. In this essential role, you’ll manage a caseload of pending Social Security applications, ensuring that all required documentation and information are collected to move each case toward a successful approval. You will serve as a bridge between our members and government agencies, providing exceptional service, timely follow-ups, and proactive problem-solving to ensure our clients receive the benefits they need. What You’ll Do • Manage and monitor a caseload of pending Social Security applications daily., • Act as a liaison between members and government agencies, conducting outreach via phone calls and letters., • Follow up with agencies to obtain status updates and advocate for expedited decisions., • Prioritize tasks using reports and queries to meet performance benchmarks., • Escalate complex or aging cases when necessary and recommend solutions., • Provide excellent customer service by educating and counseling members about the Social Security application process., • Accurately maintain demographic and case information in a proprietary database., • Prepare documentation for appeals in case of application denial., • Assist with team training, cross-training, and continuous improvement initiatives., • Participate in departmental projects and committees as assigned. What We’re Looking For • Bachelor’s degree in a related field or equivalent combination of education and experience., • 1+ years of customer service or call center experience, preferably in healthcare., • Familiarity with medical terminology and health insurance, preferred., • Bilingual in English and Spanish, Portuguese, Vietnamese, Chinese, Russian are highly encouraged to apply., • Strong written and verbal communication skills; active listening a must., • Proficiency in Microsoft Office, data entry, and CRM/database systems., • Exceptional organizational skills and attention to detail., • Ability to handle a high volume of outreach calls and manage multiple priorities., • Emotionally mature with the ability to interact with a vulnerable population., • Willingness to work flexible hours 11-7 pm or 12-8 pm shifts and contribute to a team-driven environment., • Remote options are available M-F 40 hours per week. Why Join Us • Make a Difference: Your work will directly impact the lives of low-income and disabled individuals, improving their access to vital benefits and services., • Collaborative Environment: Work with a supportive team dedicated to the same cause and share your ideas to create positive change., • Equal Opportunity: We value diversity and foster an inclusive work environment., • Professional Growth: We encourage personal and professional development and provide opportunities for advancement within the organization., • Competitive Compensation: Enjoy a competitive salary package with benefits., • Flexible work options: Remote or Hybrid. At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based starting salary for this role ranges from $42K-$45K annually. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages. Top of Form Bottom of Form

Job DescriptionDescription: Odysseys Unlimited, a Newton- (Massachusetts) based tour operator and direct marketer, provides international small group tours to older Americans, including members of some of the country’s most prestigious non-profit organizations. We have employment opportunities for professionals who are willing to use their talents to contribute to the growth and success of our expanding operation. Location: Part-time employees in this position must work remotely from the state of Massachusetts. This is a fully remote position. Title: Travel Counselor – Part Time Reporting to: Supervisor, Reservations and Customer Service Working in a professional environment as part of the Reservations and Customer Service team, this position requires an articulate candidate who will be committed to the highest level of customer service and possess excellent listening, communication, and telephone skills. We are looking for a positive individual with contact center or customer service experience who will enjoy assisting mature guests in making travel plans and provide an exceptional level of personal attention and care to them before, during and after the tour. Requirements: Responsibilities: • Provide professional assistance for incoming customer telephone calls for service and sales., • Maintain the highest degree of telephone etiquette on all calls taken., • Conduct outbound calls as needed (collections, date consolidation, requested call-backs)., • Update and maintain reservation information in accordance with company guidelines., • Administrative responsibilities including data-entry and quality assurance., • Maintain collaborative relationships with co-workers to achieve departmental goals and foster a positive work environment., • Make and take calls with colleagues to cultivate a better understanding of departmental processes and policies., • Minimum two years in a customer service environment., • Exceptional communication skills (both verbal and written)., • Ability to communicate with mature guests in a courteous, calm, and empathic manner., • Excellent organizational skills with high attention to detail and accuracy., • Computer literacy including MS Word, Excel, and Outlook., • Ability to multitask and work in a fast-paced, team environment., • International travel experience (outside of North America) preferred., • 401(k) plan with generous company match., • Discretionary financial performance bonus., • Paid time off:, • Vacation time (accrue based on hours worked up to 37.5 hours per year)., • Sick time (accrue based on hours worked up to 40 hours per year)., • Holidays & bereavement leave (based on regular scheduled hours)., • MA Paid Family & Medical Leave (PFML) based on state plan., • 100% remote work and training plus flexible work hours (depending on position)., • International Airlines Travel Agent Network (IATAN) Membership (20+ hours weekly required)., • Familiarization training trips for most positions (after 1 year of service and 1,000 hours worked eligible for participation)., • 25% Employee Discount on Odysseys’ Tours (after 1 year of service and 1,000 hours worked)., • Opportunities to participate in Odysseys’ company and wellness events., • Charitable donation program and fundraising events including sponsored Walk for Hunger Team and more., • Employee-led Diversity, Equity, and Inclusion (DEI) Committee. The above benefits are current as of this posting. These benefits are subject to change and may have additional eligibility requirements. Odysseys Unlimited’s Human Resources department can answer any questions a candidate may have. Odysseys Unlimited is proud to be an Equal Employment Opportunity employer committed to maintaining a diverse and inclusive workplace. Applicants will not be discriminated against because of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, physical or mental disability, or any other status protected by law. All employment decisions are based on individual qualifications and business needs to further the principle of equal employment opportunity.

Job Description: Position Title: Receptionist The Receptionist will support Center Communities of Brookline by performing front desk/office work to enhance the resident experience, as well as the accuracy, efficiency, and effectiveness of the team in meeting resident needs. He/She will interact with residents, team members, and colleagues in a positive, supportive way, build trusting relationships with them, and accept responsibility for all tasks assigned. He/She must be a self starter, have the ability to prioritize, perform multiple tasks, anticipate needs, demonstrate initiative, and be skilled in community building. The position requires excellent customer service skills to work well with the guests, residents and colleagues of Center Communities of Brookline. The position will support CCB’s mission of supporting elders to remain independent and active. Core Competencies: * Commit to the organization’s core values of respect, dignity and empowerment. * Able to form trusting relationships with residents, families, and team members. * Work collaboratively with colleagues, both within and outside the HSL continuum. * Listen attentively; speak respectfully; promote an “emotional” connection. * Have a “can-do” service mentality. * Accept responsibility for all tasks assigned. Position Responsibilities: * Warmly greets all guests, residents and colleagues entering and leaving the building. * Efficiently answers all in-coming calls to Center Communities of Brookline. * Takes telephone messages for the staff, and forwards calls to staff members or to the voicemail system, as needed. * Supports the needs of residents, and refers them to the appropriate services in the community as appropriate. * Graciously receives complaints and concerns. Acts to correct issues by making requests of others. * Follows through on all requests to ensure that they are completed in a timely manner. * Handles maintenance work order request calls and creates the work order in Yardi Voyager. * Distributes work orders requests to the maintenance department. * Closes out completed work orders in Yardi Voyager. * Schedules pest control appointments, when needed. * Conducts special projects, including the creation and/or maintenance of spreadsheets, lists, and databases, and conducts research as requested. * Assists in the sorting and distribution of mail. * Signs residents up for bus trips, when needed. * Sends out the daily overnight call list from the answering service. * Issues overnight parking passes. * Accepts key requests from residents. * Creates key fobs upon move in, and when additional fobs are requested by residents. * Updates resident names in the intercom system. * Distributes information from the office to residents via individual cubbies. * Maintains a professional approach to all issues at all times. * Keeps a clean and neat work area. * Follows the rules as set by the CCB Employee Handbook. * Performs other related duties as required or directed. * High School diploma required. * 1-2 years of receptionist experience a plus. * Computer proficiency (i.e. ability to use MS Word, Excel, Publisher, and Power Point) preferred. * Exceptional organization, customer service, teamwork, communication and interpersonal skills required. * Ability to manage multiple tasks simultaneously, handle difficult situations and demonstrate flexibility required. Remote Type Salary Range: $33,966.00 - $47,552.00

Job Description Join a vibrant and dedicated aquatics team where your leadership keeps our pools safe, fun, and thriving—become our next Assistant Aquatics Director! Under the direction of, and as part of the team led by the Senior Aquatics Director, the Assistant Aquatics Director plans, monitors, and supervises all aspects of the Indoor Pool/Outdoor Pool operations. This includes pool chemistry and pool maintenance; budgeting; hiring; staff development; customer service; staff supervision; staff training; payroll; pool and staff scheduling; lifeguarding; lifeguard training and certification and swim instructors. Teaches swim lessons as needed. Oversees budgeting, supervision, hiring, training, evaluating staff, scheduling and payroll for: Lifeguard Certification Program, Aqua Aerobics and Masters Swim Program. In accordance with Agency standards, the Assistant Aquatics Director will take responsibility to collaborate with MRC and other departments to ensure highest standards of safety, customer service, collaborative problem solving and optimal member experience at all times. JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish. Primary responsibilities include, and are not limited to: Oversee all aspects of the day-to-day operations of the indoor and outdoor pools: • Provides on deck presence to both staff and members, in order to ensure excellent customer service at all times., • Effectively manages all aspects of the opening and closing the outdoor pool., • Acts as “On Call” staff person during off hours and weekends to troubleshoot operational and staffing issues that may arise., • Act as a substitute for absent guards when needed., • Acts as OD (on Duty Manager) as assigned, and coordinates the schedule with OD supervisor., • Performs swim instruction as needed for all programs including ELC, LKSA and camp lessons., • Coordinates staff, participants and pool schedules for each of the programs taking into account the pool schedules as a whole., • Works with maintenance department to maintain pool chemistry and communicates with the local board of health., • Works with maintenance department to get proper permits for pools and whirlpools., • Keeps accurate chemical readings, bather logs, and other pool chemistry logs., • Acts as CPO and coordinates all pool chemistry issues with maintenance staff., • Re-orders and stocks necessary pool supplies, sales merchandise, first aid supplies and all other necessary items for both pools as well as the rest of the building., • Manage emergency action plan documentation for the Aquatics Department, specifically separate documents for IDP and ODP., • Monitors labor and supply expense of Indoor and Outdoor pools., • Administers at least 3 Full Lifeguard Training Courses and 2 Recertification Courses annually., • Manages registration process and external communication for course participants., • Schedules all logistics and space requirements for courses., • Oversees supply inventories for course materials., • Actively create a welcoming dynamic where each individual feels seen and welcomed., • Actively participate as an essential member of the Aquatics Department team., • Support JCC Greater Boston’s mission, vision, and values including through personal role modeling and contribute to the overall organizational success., • Attend JCCGB All Staff meetings, and other meetings as assigned., • Schedules, hires and trains lifeguards inside and outside, and coordinate indoor and outdoor pool lifeguard schedules., • Supervises and evaluates part-time aquatic staff, observing lifeguards in order to maintain a high level of instruction and safety., • Trains all lifeguards on emergency response scenarios and expectations., • Ensures all program staff is properly certified and trained in the JCC safety and Aquatics protocols for safety and customer service., • Performs all aspects of time and attendance reporting for payroll for each of the program staff supervisees: responsible for aquatics lifeguards and other outdoor pool personnel payroll on a bi-weekly basis., • Coordinates and administers in-service training for lifeguards on a monthly (indoor pool) and daily (outdoor pool), when possible, as well as customer service training. This full-time, salaried position offers a comprehensive benefits package, a supportive, primarily in-person work environment with an occasional work option for limited administrative duties, and a competitive starting salary range between $58-62K annually. The salary offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity. About JCC Greater Boston Since opening its doors in 1983, JCC Greater Boston has been committed to its mission of creating a vibrant, inclusive, and diverse community by nurturing meaningful and lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends. JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team! The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all. To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups. Requirements Education and Experience: BS in Health, Fitness and/or Recreation required and a minimum of 3 years of Aquatics experience and 1+ years experience supervising a program or staff. Equivalent combination of education and experience may satisfy criteria at the sole discretion of the JCC. Certifications required: LG, LGI, LKSA, CPO, CPR, First Aid and AED. Must be a proficient swimmer and able to perform water safety rescues. Aquatics supervisory and budgeting experience desired. Skills and Abilities: Must have management and supervisory skills. Computer skills (e-mail, Word and Excel) required. Ability to work with multiple departments to plan, schedule and coordinate programs. Excellent customer service and communications skills required. • Exceptionally strong relationship builder capable of developing meaningful connections with families, children, and staff; exceptional customer service skills., • A commitment to excellent customer service., • Ability to work collaboratively across the organization., • A willingness to engage in ongoing staff learning and training., • An attitude that strives to meet JCC goals and objectives., • Ability to perform many tasks in a busy environment. ADA Statement: Individuals must possess these criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities. Benefits In addition to a rewarding career within our mission-driven, values-driven, and family-centric environment, JCC Greater Boston proudly offers full-time employees a comprehensive and competitive benefits package that includes: • Competitive cost-sharing Health and Dental Insurance, • JCC Sponsored/Paid Health Reimbursement Account, • JCC Sponsored/Paid Group Life Insurance/LTD Coverage, • Generous paid time off supporting a quality work-life balance, • Tax-deferred 403(b) retirement savings plan, • Voluntary Supplemental Vision Insurance, • Additional Voluntary Supplemental Life/ADD coverage for you and your family, • AbilityAssist Employee Assistance Program (EAP), • Norton Cyber Security Program, • Use of the Fitness Center at Leventhal-Sidman, • Access to group fit classes, Arts & Culture adult programming at member rates, • Discounts on a variety JCCGB's fitness/wellness programs and services, • Free wellness events!, • Discounted child care at JCCGB Early Learning Centers and after-school program A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on: • Supportive colleagues, • Team camaraderie, • How their managers treat them, • Individual autonomy, • Knowing what their work contributes to and how it impacts others, • Pride in working for the JCC, • Program and service quality

Job Description Looking for Surgery Technicians/Assistants to cover on-call hours, ALL SCHEDULED SHIFT HOURS WILL BE PAID! This is full time position/40 hours per week. The Position: The primary responsibility of the On-call Surgery Assistant is to provide overnight out of hours support for emergent cases through the surgery department practicing the highest quality surgical support for the patients and team members. The position is primarily an on-call position and report to the hospital for emergent surgical/anesthetic cases. The Surgery Assistant needs to be able to appropriately handle critical and emergent cases with the team including the anesthetist, surgeon and other on-call team members. Some Responsibilities to include: • Be able to arrive at the hospital within 1 (one) hour of initial call., • Demonstrate and model advanced surgical technical skills for emergent cases including, but not limited to, set up and breakdown of surgical spaces, equipment and instrumentation management, identification and troubleshooting., • Possess anticipatory skills for anesthetist, surgeon and other team members., • Providing the most appropriate perioperative patient care, • Handle arrest situations., • Knowledge and ability to operate all equipment used in the surgery/anesthesia department. WHO WE ARE: Angell, founded in 1915, is recognized internationally as a leader in animal medicine and has the reputation as one of the finest veterinary teaching hospitals in North America. Angell serves the greater Boston and scenic New England area as a primary care facility, a 24-hour emergency hospital, and as a tertiary referral center. COMPENSATION: Veterinary Assistants starting $22-$27/hour Certified Veterinary Technicians starting $25-$30/hr, $5000 Sign on Bonus for CVTs! Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications Requirements: The ideal candidate is reliable, self-motivated, self-sufficient, independent, compassionate and able to work in a dynamic, fast-paced team environment while maintaining a positive and enthusiastic attitude. Candidates should exhibit professional behavior, possess exceptional customer service skills and ability to effectively communicate, both orally and in writing. Minimum 3 years in surgical exclusive experience. Must be a Certified Veterinary Technician in order to be hired as a Technician. WHY ANGELL? • You will never be bored at Angell as we anesthetize a wide and varied assortment of patients including orthopedic, soft tissue (adrenalectomies), thoracic (pericardial windows, lung lobectomies), cardiac (balloons, pacemakers), and a variety of avian and exotic patients., • Our full compensation package includes Blue Cross health insurance, dental, vision, disability and life insurance, 403(b) retirement plan, free uniforms, an annual shoe allowance, paid holidays, sick and vacation time, free on site employee parking, and employee discounts for pet health care, pet food!, • We support our technicians with an annual $1,500 stipend for national/international conferences, in addition to $3,000 tuition reimbursement program for job related courses. We provide our CVT’s with 3 paid professional development days each year., • We have a $10,000 sign on bonus for new hire Certified Vet Technicians and experienced Assistants hired into our Anesthesia and Surgery service along with a very strong, competitive salary -so why not apply today?

Job Description Verizon wireless sales consultant: We are looking for a reliable individual with customer service skills to sell Verizon Wireless products and services at our Arlington, MA store. As a retail sales associate, you will get to know our communication technology inside and out. And you will be the one everyone else looks to when it comes to what's next in wireless technology solutions. It's good to be the expert. Job Description: Sell all products and services offered by the Verizon. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments. Maintain strong knowledge of all Verizon products, accessories, pricing plans. We will train the right person. Job Type: Full-time / Part-time. You make commission on everything you sell while getting a great base pay. If this sounds like the right job for you, please attach your resume with cover letter of why you would be a good fit at Verizon in Arlington. Job Type: Full-time Experience: • Call Center: 1 year (Preferred), • sales: 1 year (Preferred), • Weekends required

Job Description Currently looking for Client Liaisons in the Angell West call center and Client Care Specialists at the Angell West front desk. Full time, second shift, with rotating weekends and holidays. Candidates must live within driving distance of Waltham, MA. COMPENSATION: Starting $20-$21/hr Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications Have you always wanted to work in the veterinary field, but don't have animal handling experience? Even with no animal care experience, there are opportunities at Angell! If you have a passion for customer service and a deep love of animals, we would love to speak with you! At Angell we have developed close-knit, high-performance client service teams who take pride and ownership in running our non-profit veterinary hospital. Our values-based, dynamic culture is unique, offering high engagement roles with more flexibility and growth opportunities than most practices. Our client service teams play an integral role in managing the flow of information between our veterinary staff and clients. If your dream job is to work for an organization where your work is an important part of a respected, mission-driven, and compassionate non-profit, this may be the career change you are looking for. WHO WE ARE: MSPCA-Angell West, a non-profit 24-hour emergency and referral satellite hospital in the west suburbs of Boston, was opened in early 2014 by Angell Animal Medical Center. The hospital is over 17,000 square feet and is located 10 miles west of Boston in Waltham. Our positions are a great fit for someone with customer service experience who wants to be working in an innovative and challenging environment alongside the best veterinary doctors in the country. OUR BENEFITS: We have a very strong, competitive salary - which is commensurate with education and experience. Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick and vacation time, employee discounts for pet health care and pet food, and free on-site parking! Apply today if you are looking for a fun and collaborative environment where you would be a valued member of our team.

Job Description Rebet is a cutting-edge social "sportsbook" that revolutionizes play-for-fun sports predictions by integrating them into a social gaming environment. With a unique blend of promotional play and loyalty rewards, we offer sports enthusiasts a dynamic platform to earn prizes while participating in sports games! We create a social atmosphere throughout the application by allowing users to bet directly against one another and enjoy a full scale social media platform! We're looking for a dedicated and enthusiastic Customer Support Representative to join our team in Boston. In this role, you'll be the first point of contact for our customers—providing helpful, timely, and friendly support across multiple channels. If you're a great communicator with a passion for helping others, we'd love to meet you. What You'll Do • Respond promptly to customer inquiries via email and live chat, • Provide accurate information about our products and services, • Assist customers with troubleshooting and resolve issues effectively, • Document customer interactions and maintain detailed records in our system, • Collaborate with the team to improve service and customer satisfaction, • Follow company procedures while delivering high-quality supportWhat You Bring, • Experience in customer service, call center, or office environments (preferred), • A client-first mindset with excellent verbal and written communication skills, • Strong English proficiency, • Day Shift, • Night Shift

Job DescriptionDescription: Under direct supervision of the Medical Call Center Manager, the Medical Call Center Representative will provide patients with superior access by creating opportunities for patients to have their needs, preferences, and expectations for care, information, and support met at all points in their care journey. Duties include, but are not limited to, being one of the first contacts to our Health Center: answer calls from patients and other health care facilities/providers, determine the caller's need, help them with their request directly or transfer/take messages as required, proactively identify issues and work to resolve them in areas involving patient satisfaction, and patient flow. Using standard work documents and workflows to determine how to best help callers. Some examples include: determine which provider or department to contact, make an appointment, document patient requests within our EMR, update patients on the status of their referrals and medication refill request whenever possible. Representative Duties: Provide excellent customer service • Greet each client in warm, welcoming, and professional manner, • Log information on calls received, where required to maintain detailed and accurate records, • Provide clients with correct and accurate information regarding Fenway Health services and providers, • Refer unusual or difficult situations to Supervisor, • Act as a liaison for the patient and health center by troubleshooting patient needs to secure a 1 to 2 call resolution, • At all times maintain patient confidentiality, • Schedule appointments according to patient needs and provider availability, • Using standardized workflows, document caller needs within EMR based on reason for call, • Accurately record patient request in EMR document, • Determine how to best serve caller’s request by referencing established work flows (ex: medical advice call flow, prescription request call flow, records request call flow)Requirements:, • Minimum of high school graduate or equivalent, • Minimum of 1 year of experience in a healthcare setting, • Able to communicate in a professional and appropriate manner, • Strong technical proficiency in Microsoft (Outlook, Excel, Word), scheduling software and electronic medical records systems (Epic or equivalent), • Willingness to work with a diverse patient population, • Strong problem solving and complex patient management skills

Overview: If you reside in California, please see our ___ for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Call Center Manager to oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV’s management and supervisor teams to confirm service is high quality. They oversee all customer service activities, monitor call hold times, perform quality assurance reviews of all recordings, and work with reservations, dispatch and scheduling staff to confirm that all call center operations appropriately represent and consistently meet company standards as directed by company’s operating contract. Job Responsibilities: • Appropriately staff the call center., • Manage and oversee training, scheduling of staff and re-training in any deficient areas the call center staff., • Monitor and oversee all quality assurance/customer service of all call center staff., • Oversee and monitor ticket store staff., • Oversee passenger trip requests manually or through use of automated system to achieve system goals (productivity, on-time performance, efficiency, minimum ride lengths, etc.) and considering operator and vehicle availability and vehicle capacity types., • Oversee when necessary rescheduling trips when necessary in the event of operator or vehicle shortages and in consideration of project work scheduling policies., • Be the direct liaison for the call center staff union., • Act as the direct liaison with the client for the call center and its employees., • Be “on call” during all hours of the call center operations for issues/concerns., • Daily/hourly monitor all system efficiencies and make adjustments when needed., • Work with Payroll Support Manager to handle open enrollment and ongoing benefits for Call Center employees., • Work with Payroll Support Manager on daily and bi-weekly imputing and paying out of Call Center employees pay., • Maintain professional demeanor and appearance., • Maintain attendance within policy., • Handle multiple tasks accurately and effectively., • High School diploma or equivalent., • Must have Trapeze experience., • Previous data entry, dispatch, customer service, supervisory and/or operating experience desired but not required., • Strong customer service skills., • Data entry experience and general knowledge of windows-based computer operating system and Microsoft Office package., • Knowledge of service area., • Ability to read, write and speak clearly the English language – basic knowledge of Spanish may be required depending on contract location and requirements., • Able to use multi-line phone system and handle multiple tasks concurrently., • Ability to supervise., • Ability to work independently and follow directions. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

Overview: If you reside in California, please see our ___ for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking an experienced Training Manager who will manage the call center training program. The Training Manager will deliver training programs to improve agent performance, customer service, collaborate with other managers, analyze performance data, and ensure training aligns with business goals and quality standards. Job Responsibilities: • Maintain training and personnel files, • Establish and maintain the application flow log, • Schedule and perform applicant interviews, • Ensure all required paperwork and documentation are complete and sent to the corporate office, • Perform classroom instruction that meets or exceeds MV requirements, • High school diploma or equivalent, • Clean driving record, • Excellent verbal and written communication skills, • Working knowledge of word processing and spreadsheet software, • Strong organizational skills required, • Excellent customer service required, • Act as a back-up for the Safety Manager, • One (1) to three (3) years of training experience Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

American Traveler is seeking a travel nurse RN Interventional Radiology for a travel nursing job in Newton, Massachusetts. • Specialty: Interventional Radiology, • Discipline: RN, • Start Date: 01/05/2026, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel American Traveler is seeking an RN for a 40-hour pre/post recovery position in a cardiovascular center, requiring an active MA RN license and AHA BLS, ACLS, and PALS certifications. • Work in the Cardiovascular Center's Nursing Department in a hospital setting, • Position is focused on pre/post recovery care, • 40 hours per week, four 10-hour shifts, • No weekends or on-call required, • Uses Epic EMR for charting, • Flu vaccination is required with no exemptions accepted, • Local candidates must reside at least 60 miles from the facility; local rate is reduced by 5%, • Parking may incur daily costs; validated parking is not available, • Uses UKG/Kronos for timekeeping, • Active MA RN license required at time of consideration; no pending or conditional licenses accepted, • Current AHA BLS, ACLS, and PALS certifications required, • Primary source license verification through NURSYS and state BON, • Two professional references required, • High Pay and Bonuses, • Medical, Dental and Vision Insurance with Day 1 Options, • 401(k) Plan, • Weekly Payroll Deposit, • Free Online CEUs, • Generous Housing Allowance, • Travel and Licensure Reimbursements, • Non-taxed Per Diem and Subsidy, • Traveler Rewards and Discounts American Traveler Job ID #P-648541. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Travel RN - Interventional Radiology/IR - Interventional Radiology With over 25 years of experience, American Traveler has established a reputation for outstanding customer service. Our team ensures a smooth, worry-free experience for those starting on or expanding their travel nursing and allied careers. With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements. American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment. With our team behind you, you can relax and enjoy a rewarding travel career.

Job DescriptionGetlabs is the leading platform for at-home diagnostics. Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone. About the role:We are currently seeking PRN (as needed) Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision. Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.At Getlabs, you will: • Visit patients in their home or office, drive to and from appointments (in your own vehicle), process specimens with a centrifuge that plugs into your car, drop samples off at patient service centers or laboratories, • Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy, • Ability to adapt in a rapid high-growth environment, • Maintain close communication with the operations and patient experience team during business hours, • As PRN, you will confirm your availability to your leader every Friday for the week ahead or weeks ahead, if possible), • Based on the availability that you have submitted, your leader will either schedule you in advance or call you as needed for shifts that fall within your availability, • As a PRN, the expectation is that you are available a minimum of three (3) days a week during the hours of 5am-1pm ("Expected Shifts") between Monday and Friday. You are eligible to work up to 29 hours a week but are not guaranteed any hours in a PRN roleWhat we are looking for:, • Phlebotomy certification from an accredited agency, • 1 year of phlebotomy experience (mobile phlebotomy experience preferred), • Experience processing samples, • Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT), • Proven track record in providing exceptional customer service, • Strong communication skills; both written and verbal, • Ability to work independently or in a team environment under minimal supervision, • Reliable transportation and clean driving record, • Bonus Qualifications: Fluent in SpanishWe have great benefits to make your life easier so you can focus on what you're best at:, • W2 employment at $23-25/hr, • Flexible schedule, • Mileage reimbursement

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. Senior Sales Ambassador Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: * Career development with an international company where you can grow the career you dream of. * Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. * An excellent retirement savings plan with a high employer contribution * Tuition reimbursement, the ___ student debt program, and ___ education benefit - an affordable and convenient path to getting a bachelor’s degree. * A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. * A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity We are looking for a highly driven and technically proficient Senior Sales Ambassador to join our Diagnostics team managing nationwide territory. As a Senior Sales Ambassador, you will accelerate growth and expand market share across key accounts. This role is ideal for a professional with a strong background in clinical diagnostics and a deep understanding of laboratory and hospital environments. The Senior Sales Ambassador will play a critical role in driving revenue by leveraging their technical expertise to influence purchasing decisions and deliver tailored diagnostic solutions. This role operates as the primary account management contact, aiming to improve economic profitability, increase customer loyalty, and retain business through contract renewal and closing new solutions. What You’ll Work On: Customer Relationship & Retention: Serve as a trusted advisor to established customers, fostering loyalty and achieving retention targets. Enhance customer satisfaction through proactive issue resolution and regular business reviews. Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats. Account Management & Growth: Develop and execute strategic account plans focused on value expansion and profitability. Identify and implement operational and service improvements to drive customer success. Influence purchasing decisions and optimize reagent utilization. Technical & Operational Support: Perform assay integrations and address laboratory technical needs. Support new account implementations, including ordering, installation, and validation. Coordinate order, delivery, and billing processes to ensure operational efficiency. Cross-Functional Collaboration: Partner with Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences. Escalate and resolve customer challenges in collaboration with the service organization. Contribute to quality effectiveness through accurate documentation of complaints and resolutions. Education Skills, Experience: Required Qualifications: * Bachelor’s degree +3 years, associate’s degree + 5, HS/GED + 7 years of relevant experience. * Professional experience in sales or laboratory operations. * Willingness to travel within the assigned territory. Preferred Qualifications: * Bachelor’s degree in engineering, Life Sciences, or Medical Technology and/or healthcare-related Field. * Experience with a proven track record in sales, field service, or within a technical call center. * Deep understanding of laboratory instrumentation, workflows, and regulatory requirements. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: ___ Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at ___, on Facebook at ___, and on Twitter @AbbottNews. The base pay for this position is $75,300.00 – $150,700.00. In specific locations, the pay range may vary from the range posted.

Job Description Job Title: Instructor - Customer Service Program Supervisor’s Title: Academic Dean / Program Manager Department: Academics General Summary & Essential Job Duties / Responsibilities The Customer Service Specialist program instructor will teach the following courses: “Customer Relationship Management”, “Professional Communication/Call Center”, “Case Studies in Customer Service”, and “Customer Service as a Career.” The instructor will be responsible for planning and delivering approved curriculum. • Teach up to 27.5 hours week., • Prepare lesson plans., • Deliver lectures and facilitate project-based learning (PBL) on various hospitality industry topics., • Assist students in the learning process., • Evaluate and monitor student progress., • Keep necessary records to report satisfactory academic progress (SAP) to the campus dean., • Attend quarterly instructor in-service meetings., • Stay abreast with the novelties in teaching by attending professional development activities outside of CSI., • Organize and lead field trips for students at least once per quarter., • Actively contribute to program improvement. The position requires a Bachelor’s degree or higher. The major or field of study should be in Customer Service or a related field. If the degree is not in a related field, candidates must have at least two years of related work experience or evidence of specialized training or competency related to field and industry. Physical requirements: While performing the duties of this job, the instructor is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment: Normal office working conditions. The noise level in the work environment is usually moderate. Benefits Offered

Job Description American Alarm and Communications is a family-owned and operated company that was founded in 1971 and continues to grow at a steady pace through new business and acquisitions. We take our mission seriously and we foster a supportive, family-like atmosphere to help our employees succeed. We are currently seeking a Customer Care Representative in our Arlington, Massachusetts location. Summary of duties and responsibilities: As a Customer Care Representative, it will be your job to assure customer satisfaction by responding to as many customer telephone inquiries as possible without transferring them to another person or department. You will represent the company’s products and services in a clear and positive manner to customers in accordance with American Alarm’s policy. Your follow through on promises to customers is your top priority. Our team members must be able to work well with others while pursuing team goals for productivity and innovation while striving for their own job satisfaction. Primary Responsibilities: • Answering incoming telephone inquiries while continuously improving your ability to offer the customer immediate, accurate responses and resolutions thereby minimizing transferring of calls and putting customers on long holds., • Responding to customer inquiries via telephone, fax, email, or in-person., • Continuously cross-train and develop improved ability to fulfill customer requests of multiple types and build your skills in performing customer service functions., • Must communicate effectively with customers and company staff, be well organized and detail oriented, develop and maintain good relationships with customers., • Maintain confidential information related to customer transactions, including pricing, problems with equipment, etc., • Enthusiastically support the company’s efforts to measure service level quality., • Minimum of 2 years work experience in customer service, or call center is a plus, or a college degree., • Candidate will need to have working knowledge of Microsoft Outlook, Excel, and Word., • Position requires a versatile, enthusiastic, and team-oriented individual with strong organizational, interpersonal, and communication skills., • Individual must have a proven track record of taking initiative and handling numerous priorities at once while maintaining accuracy and attention to detail. Benefits: Work/Life Balance • Generous Vacation and Personal Time, • Company Paid Holidays, • Medical, Dental Vision, • 401(k) with Company Match, • Tuition Assistance Program, • Real Estate and Computer Purchase Loans, • Company Paid Short-Term Disability, • Voluntary Benefits Discounts, • Multiple Employee Discount Programs Americans With Disabilities Act American Alarm & Communications, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. American Alarm & Communications, Inc. is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any other characteristic protected under applicable law.

The opportunity Delaware North's Patina Group is hiring full-time and part-time Restaurant Supervisors to join our team in Boston, Massachusetts. As a Food and Beverage Supervisor, you will be responsible for ensuring the highest levels of service are provided to our guests. This position will provide support to our three Boston locations: Banners Kitchen and Tap, Momosan Ramen, and Hub Hall. If you want collaboration and growth opportunities in your next supervisor role, join our restaurant group; apply now! Pay $25.00 - $25.00 / hour Information on our comprehensive benefits package can be found at . What we offer We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: • Weekly pay, • Employee assistance program, • Training and development opportunities, • Employee discounts What will you do? • Assist managers with the training, development, and performance reviews of team members, • Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume, • Inspect by walking through your assigned area to monitor staff and to monitor guest needs More about you • Minimum of 1 year related experience required, • Superior organization and guest service skills required, • Word-processing, spreadsheets, and email required., • Excellent customer service skills with demonstrated experience in handling guest enquiries Physical requirements • Ability to lift or carry 50 lbs, • Ability to stand or walk for extended periods of time Shift details Days Evenings On call Holidays M-F Weekends Events Who we are Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $25.00 - $25.00 / hour

Previous customer service or call center experience preferred. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT services (IT Schedule

Call Center Customer Service Collector. Interacting with a wide variety of customers, receiving inbound calls as well as using an outbound dialer system.

As a Call Center Customer Service Collector, you are the first point of Contact for our customers. Interacting with a wide variety of customers, receiving inbound calls as well as using an outbound dialer system.

Job Description LOCATIONS: Remote - Must Reside in Boston, MA, St. Joseph, MO, Keene, NH or Atlanta, GA Pay: $25 - $28.13 per hour (PLUS UNCAPPED COMMISSION) Start: January 2026 8 week Training Schedule: 8:30am-5:00pm After training Schedule: · Evening shifts ending at 8:00pm time Monday-Friday and ending at 5:00pm time on Saturdays. · There is a 1 in 3 Saturday rotation · Will work a 9-hour Monday shift with a 7-hour shift later in the week Title: Licensed Property and Casualty Advisor The ideal candidate is success-driven, ambitious, and committed to achieving goals—without compromising on delivering an exceptional client experience. Your dedication will ensure our clients receive valuable products that enhance their future planning while fostering trust and lasting connections with our company. Follow up on customer requests and sales leads to ensure timely resolution and conversion. Serve as the primary point of contact, delivering exceptional customer service and building lasting relationship Provide tailored product recommendations by actively listening and connecting client needs to appropriate solutions. Support sales efforts by identifying upsell opportunities and contributing to revenue growth. Demonstrate empathy and patience, ensuring every interaction feels personal and supportive. Qualifications • At least 1 year in inbound/outbound call center, • +6 months of sales experience, • Highly driven and competitive in nature, • Ability to connect and build repour over the phone, • Able to navigate technical issues independently, • Do NOT apply if you do not hold an ACTIVE Property and Casualty in your residing state (Georgia, New Hampshire, Missouri, or Massachusetts) Feel free to send UPDATED resume with relevant job experience with this title in the subject line to: Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The Principal, Customer Experience Programs Manager leads cross-functional initiatives that shape how Klaviyo customers learn, adopt, and succeed through digital-first and self-serve experiences. This role combines strategic program leadership, execution excellence, and thought leadership to transform vision into scalable, measurable customer programs. You will independently drive and execute key customer enablement initiatives — such as evolving our Power Up experience, improving the Klaviyo Community as a customer success channel, or building programmatic customer education and feature-launch frameworks to increase adoption of self-service resources and ultimately drive adoption and retention. Working across Customer Success and Support, Customer Education, Product, Marketing, Engineering, etc., you'll design experience and programs that directly improve adoption, satisfaction, and efficiency for thousands of customers worldwide. How You'll Make a Difference: Program Leadership & Execution • Lead the planning and delivery of digital-first and self-serve programs from concept through impact measurement., • Own end-to-end execution for major CX initiatives in partnership with department leaders to drive customer education adoption, community engagement, and in-app enablement engagement., • Translate strategy into actionable plans with clear milestones and success metrics., • Manage multiple initiatives simultaneously with minimal oversight. Strategic Thinking & Thought Leadership • Define and drive the strategy for how customers engage with Klaviyo's learning and self-service resources across multiple domains — ensuring alignment between Customer Academy, Help Center, Community, and in-app guidance experiences to deliver a cohesive, intuitive, and connected customer experience., • Partner cross-functionally to ensure visibility and integration of educational content after publication — serving as a thought partner on how resources are surfaced, prioritized, and promoted across lifecycle programs, in-product experiences, and ad hoc campaigns., • Define the strategy and focus areas for customer and market research, partnering with CX Strategy, Product Design and Research teams to uncover insights that guide experience / program priorities and design., • Partner cross-functionally to design and deliver customer-facing thought leadership content that helps Klaviyo users navigate changes in technology, industry, and compliance landscapes., • Identify emerging trends in AI, automation, and learning behaviors to inform experience / program direction., • Represent CX Programs in cross-functional forums, sharing best practices and lessons learned., • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Stakeholder Management & Influence • Build strong partnerships across Product, CSS teams, Marketing, and other teams to align on objectives and execution., • Influence decision-making through storytelling, data, and customer insight., • Create a feedback loop with the Customer Education team to prioritize content and education needs to support CX programs and feature releases within content sprint planning., • Ensure clarity, alignment, and accountability across cross-functional partners. Measurement & Reporting • Define program KPIs linked to adoption, engagement, satisfaction, and self-serve utilization., • Report results and insights regularly, highlighting business impact and next-phase recommendations. Who You Are: • 7+ years of experience in Program or Project Management within CX, Customer Success, or SaaS., • Proven ability to manage large, cross-functional initiatives independently from planning to execution., • Strategic problem solver who connects customer needs to business goals., • Excellent communication and storytelling skills; able to simplify complexity for varied audiences, • Data-driven problem solver who thrives in ambiguity., • Deep curiosity about self-serve enablement, AI-driven learning, and emerging customer behaviors., • Ability to quickly develop deep understanding of new tools, systems, and software, building technical fluency in Klaviyo's products and broader tech stack to inform program design and execution., • Confident influencer and collaborator who drives progress without formal authority., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Why This Role Matters Klaviyo's customers expect seamless, intuitive, and connected self-serve experiences. This role ensures we deliver on that promise — designing and executing customer programs that combine operational excellence with thought leadership.You'll help shape how Klaviyo empowers customers to succeed independently while the business scales intelligently through data and innovation. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$108,000—$162,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Competitive pay / Benefits - As a Call Center Rep at VXI Global Solutions, you will: Respond to incoming customer inquiries via phone, email, and chat; Ensure prompt and accurate resolution of customer issues; Provide exceptional customer service by actively listening and understanding the needs of

Job DescriptionDescription: ASC-Contract Biometric Technician (On-Call)- Position Position Summary: As an ON-CALL Customer Service Representative (Biometrics Technician), you will be responsible for supporting the mission of a government program located in your state. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations.This is not a regular Full Time or regular Part-Time position; it is a Casual On-Call position. • ON-CALL employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for substitute coverage as needed at the site., • All efforts are made to notify On-Call personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of need. Interested candidates must meet this availability., • In this position, hours are not guaranteed, and employees are on an “as needed” basis so a steady income stream cannot be guaranteed., • Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States., • Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency., • Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government. Skills and Abilities Required: · Must be able to obtain and maintain a government-issued suitability clearance. · Must be able to speak and write in English. · Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks · Ability to hold and grasp applicants’ hands to obtain quality fingerprints · Ability to work in a high-paced environment with the public · Ability to type and use basic computer skills · Successful completion of the biometrics training and certification within 60 days Minimum Education and Experience Required: · High School Diploma or equivalent · Demonstrated experience in customer service Must be US Citizen and able to obtain a government clearance. Desired Skills: Ability to speak a foreign language

Job DescriptionWe are a cutting-edge real estate platform revolutionizing the way agents and landlords connect. Our fast-paced, tech-forward environment is built for growth, innovation, and excellence in client service. Were seeking a Front Desk / Database Manager who thrives in a dynamic setting and is passionate about real estate, organization, and agent success. Position Overview The Front Desk / Database Manager is the face of our office and a key player in supporting daily operations, training new agents, and maintaining our world class property database. This individual will play a critical role in both administrative support and technical onboarding, ensuring our agents and systems are set up for success. Key Responsibilities • Manage and support day-to-day front desk and landlord call center operations, • Answer incoming calls and provide exceptional client service, • Update and maintain accurate property owner and listing data, • Coordinate and conduct training for new agents on internal database systems and protocols, • Perform follow-up and warm calling with existing landlords to foster relationships and generate leads, • Collaborate with office managers to improve and optimize listing processes and accuracy, • Research and implement innovative technologies to boost landlord engagement, • Support upper management with special projects and initiatives as neededQualifications, • Minimum 1 year of experience in a real estate, administrative, or database-related role, • Active MA Real Estate Salesperson or Broker License (Required), • Strong attention to detail and organizational skills, • Proven ability to manage multiple priorities in a fast-paced environment, • Exceptional phone and interpersonal communication skills, • Proficiency with real estate databases and CRM systems preferred, • Sales or customer service background is a plus, • Tech-savvy with a passion for learning new platforms and tools