Customer service call center jobs in Yonkers, New YorkCreate job alerts

More Information about this Job: IMMEDIATELY HIRING! TCS New York City Marathon – Medical Team Leader PART-TIME Opportunity Starting at $20/hr - $25/hr Location: 244 West 54th Street, New York, NY 10019 We’re hiring a Medical Team Leader to support the TCS New York City Marathon. This team member will act as a resource leader overseeing teams of staff operating at an event and may act as a shift lead as needed. This person can expect to interact with both internal staff and local partners to accomplish pre-determined action items to ensure quality patient care and event safety. CrowdRx’s Endurance Medicine Team directly supports the New York Road Runners medical program – providing outstanding patient care to runners of all ages and abilities. The team provides structure and clinical expertise to allow for continuous improvement, promoting an educational environment for the benefit of the patient, medical volunteers, and professional medical staff. CrowdRx staff work in a variety of New York City road, trail, and park races such as the TCS New York City Marathon, the Brooklyn Half, the Queens 10K, Bronx 10M, Staten Island Half, Van Cortlandt Series, amongst others. Responsibilities: • Serve as a day of race tent or functional area leader supporting teams of volunteers and professional staff., • Communicate real time tent conditions and resource needs to command post via two way radio, LTE device or digital messaging platform., • Provide exemplary patient care and customer service as a team leader., • Track, deploy and demobilize physical assets assigned to leaders’ functional area., • Act as an educational resource for field employees and management., • Identify risk components and take the appropriate action including communicating event conditions to command post., • Provide detailed documentation on all activities or incidents to the appropriate management staff., • Properly generate and submit all required care documentation utilizing internal electronic health records system., • Monitor and maintain the condition of assigned location and medical gear, ensuring that all supplies and equipment are organized, accounted for, and in working condition., • Assess each call situation to determine best course of action and appropriate protocol., • Communicate site needs and supply requests to communications center or management., • Act as a team leader and take responsibility for scene management as needed., • Drive the on-duty vehicle as needed., • Coach and educate partners of new and changing information as necessary., • Maintain compliance with all company policies and procedures including completing required company sponsored or required training, maintaining required certifications or licensures and complying with any customer policies or procedures. Minimum Required Qualifications: • Must be at least 20 years of age., • 2 to 3 years field experience as EMT or higher required with prior EMS supervisory or leadership experience preferred., • High school diploma or GED required., • Current and valid New York State EMT certification or higher, company-approved CPR certification, and Driver’s License are required., • ICS 100, 200, 700 and 800 certifications at time of application, ICS 300 and 400 within two months of hire through a company sponsored training program, if required by assignment. #sponsored EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. More Information about this Job: Starting compensation: $20/hr - $25/hr. Check out our benefits page to learn more about our benefit options.

Job Description We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction. Responsibilities: • Process customer orders accurately, including entering insurance information and recommending suitable products., • Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment., • Maintain detailed and organized documentation, including patient records and related files., • Address customer concerns and troubleshoot issues, escalating complex problems as necessary., • Perform general administrative tasks and provide clerical support to the team., • Apply knowledge of healthcare processes and terminology to address customer needs effectively., • Ensure consistent and attentive communication with customers via phone, email, and other channels., • Collaborate with cross-functional teams to improve customer service procedures and workflows., • Stay updated on company systems and tools to deliver accurate and timely assistance., • Minimum of three years of experience in a healthcare or medical office setting., • Strong verbal and written communication skills, with bilingual proficiency highly preferred., • Ability to manage multiple tasks with excellent attention to detail., • Detail-oriented approach with a focus on providing solutions and maintaining customer satisfaction., • Quick learner who can adapt to new software systems and tools., • Knowledge of orthopedics or related healthcare fields is beneficial., • Proven ability to handle customer inquiries in a call center or similar environment.

Job Description Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Job Summary: The Patient Services Specialist I is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialists are experienced professionals that deliver an exceptional patient experience through excellent customer service, empathy, and patience. Job Responsibilities: • Schedule appointment requests., • Communicate insurance participation, financial responsibility and time of service policy., • Obtain patients’ insurance/demographic information and register in EPIC., • Perform real-time insurance verification and interprets responses. Escalates cases for resolution as appropriate., • Participate in team discussions about complex patient scheduling needs., • Address outstanding Epic work queue accounts., • Schedule Epic referral., • General faxing, filing, and mail sorting., • Provide support and back-up coverage as needed., • High School Diploma or the equivalent required., • Minimum of 1 year of relevant experience including proficiency in medical terminology., • Excellent customer service and problem assessment skills., • Strong proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs., • Prior high volume customer service experience in a call center environment is preferred., • Bilingual (English/Spanish) a plus.Company DescriptionAt 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.At 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle.\r\n\r\nWe are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

A company is looking for a Call Center Collector.Key Responsibilities Interact with customers through inbound calls and outbound dialing Provide excellent customer service and educate customers on repayment schedules Perform collection activities in compliance with state and local laws Required

A company is looking for a Call Center Representative to provide customer service and support in a remote environment.Key Responsibilities Guide emotional conversations regarding end-of-life and quality-of-life care for pets Engage in positive interactions with pet families and handle a high volu

Key Responsibilities Provide professional support to all customers and assist with navigating the cloud application Verify technical documents and resolve complex customer issues Record interactions in Service Cloud and communicate with internal departments Required Qualifications Call center

Job Description What moves you? Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day! The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of Arjo medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our Englewood, NJ service center and will involve local driving to and from Manhattan-area medical facilities using company vehicles. Full-time Schedule/Shift: Monday-Friday / 9am - 4:30pm...with flexibility to work later day-shifts (11am-7:30pm or 1-9:30pm)...plus rotating on-call coverage. Day-to-day functions: • Prepare medical equipment and documentation for delivery, • Load and unload medical equipment, • Drive 24 foot cargo van to make deliveries and pick-ups, • Process delivery and pick-up documentation as required, • Search for equipment that has been misplaced or lost, • Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained, • Clean and disinfect medical equipment to Arjo quality standards, • High school diploma or equivalent, • MUST HAVE a clean driving record; No Moving Violations in the last 3 years, • MUST HAVE Professional driving experience, • Two(2) years of experience in front-line customer service, • Ability to enter information into work logs and existing computer systems, • Ability to lift up to 30lbs and push/pull up to 75lbs, • Ability to drive a work truck, • Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment Our Total Rewards Programs reflect who we are as an organization and the value we have in our people. Our programs support our dedication to open communication, ethical behavior and safety, and the growth and development of our employees. • Total Cash – Base pay ($24-26/hr) plus Overtime, On-Call Bonus, and Team Performance Bonus., • Benefits – Competitive medical, vision, dental, etc. insurance and award-winning 401k plan., • Paid time off – 15 days of PTO + 4 Floating Holidays (with 8 standard) + day off on your birthday + paid time off to volunteer., • Paid Training and Development – We support the development and growth of our employees through constant growth opportunities. Company DescriptionAt Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With about 7000 people worldwide and over 65 years of caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With about 7000 people worldwide and over 65 years of caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

Job Description DARCARS Lexus of Englewood is now looking for an Automotive Business Development Representative (BDC) / Internet Sales to join our team! As an Internet Sales Representative, you’ll be the digital bridge between the dealership and our customers—helping customers make confident, informed decisions from the comfort of their homes. The Internet Rep's job is to nurture our inbound prospects by guiding them through a simple needs analysis exercise using the DARCARS Approach to Sales, providing dealership and product information, answering their questions, and linking them with a responsive in-store sales manager who will then further navigate their path to purchase. As an Internet Rep, you must ensure timely follow up and provide an exceptional experience with every interaction. For this role, you'll need: • Sales BDC Experience Required, • Excellent written and verbal communication skills, • To be computer savvy, • Strong attention to detail and organizational skills, • High energy, positive attitude, and a team-first mentality, • Ability to multi-task and manage leads efficiently, • Willingness to learn and grow in a fast-paced environment, • Availability to work evenings, weekends, and most holidays, • Previous experience in customer service, sales, or call center environments, • Automotive experience a plus, but not necessary – we provide full training!, • Comprehensive Benefits Plan including 401k, • Employee discounts on vehicle purchases, parts and service repairs, • Opportunities to join our community service initiatives, • Pull and manage leads through our CRM, • Respond promptly to inquiries via phone, text, chat, or email, • Serve as a knowledgeable first point of contact on products, services, and the DARCARS brand, • Convert online interest into in-store appointments, • Follow communication scripts to maintain consistency and quality, • Log all customer interactions in real-time, • Build strong working relationships with dealership personnel, • Meet or exceed performance goals, including response time and conversion metrics We are an equal opportunity employer & drug-free workplace. Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeedsales #indeedhigh Powered by JazzHR r1dcm2Scm6

Job Description A potential six figure opportunity with plenty of room for growth. We're currently hiring exceptional Inside Sales representatives to work in our Bergenfield, NJ HQ. As an Entry-Level Inside Sales Representative, you will be responsible for creating the initial connection with our clients over the phone to coordinate appointments for our in home sales consultants in the field. As you progress in your career with Future Remodeling, there will be opportunities in management, transferring to other departments, and/or promotional advancement. Future Remodeling prides itself in offering you all the necessary tools to succeed in your current and future roles. You will go through an intensive training course covering all aspects of the job, while also attending continuous retraining and daily call reviews provided by your Manager. Call Center Representative Responsibilities: * Handle inbound customer calls professionally, addressing inquiries, resolving issues, and providing information about our services * Consistent phone calls to potential clients through outbound calls * Deliver a sales pitch over the phone to create appointments for our in-home Project consultants * Identify prospective clients through the database, referrals, and other lists * Participation in ongoing training and coaching with manager and team * Meet daily, weekly, and monthly goal targets * Maintain accurate records of all customer interactions in our CRM system * Participate in regular training sessions to enhance product knowledge and customer service skills * Escalate complex issues to the Call Center Manager when necessary * Maintain a positive and professional demeanor, even in challenging customer interactions Requirements * 1-3 Years’ experience in customer service, call centers, or similar role. * Proven experience in a sales-oriented environment (preferred but not required) * Able to work in a fast-paced environment and handle rejection professionally * Have a professional manner and be experts at establishing rapport with clients quickly * Be able to validate prospective customer’s contact and home information in CRM system while maintaining confidentiality * Excellent verbal and written communication skills. * Highly developed social skills, enjoys interpersonal communication, and speaks clearly and with poise. * Strong customer service orientation with the ability to build rapport quickly. * Proficient computer skills and ability to learn new software systems * Team player with a positive attitude and willingness to learn * Relentless at perfecting your craft, always willing to learn and develop new skills. * Capacity to persevere through rejection and derive valuable lessons from it. * Desire to grow and become a better leader and person. * Self-motivated, results-driven, and goal-oriented.\ It’s a plus if you have: * Previous experience in a call center, customer service, or sales role (preferred but not required) * Familiarity with CRM software * Experience in the home remodeling industry (a plus but not required) * Bilingual skills are a plus Benefits Our Commitment to You: * Competitive hourly wage plus uncapped commission. * Average earning potential: $50,000-70,0000 * Top performers earning potential: $80,000-150,000 * Incentivized giveaway contest among the team! * Overtime eligibility * Comprehensive medical, dental, and vision benefits. * Generous Life insurance plan. * Extensive paid time off. * Ample growth opportunities within the company for individuals who consistently meet or exceed targets. * Frequent company-sponsored outings and events to celebrate our wins! * Internal Rewards Program where employees can win points to use for concerts, services, products, and gifts. Schedule and Location: 40 Hour work schedule with hours varying Monday to Saturday, 8:00 AM to 6:00 PM EST at our HQ in Bergenfield, NJ

Job DescriptionParamus , New JerseyIf you are looking for an opportunity to work for a fast growing, family-owned dealership, the Route 4 Auto Group is for you! We are always looking for qualified individuals to join our team! The Route 4 Auto Group is looking to hire experienced Internet Sales Associates. We have an exceptional sales force in need of assistance from a talented staff who will be responsible for setting appointments and driving traffic to the dealership. This is a great opportunity to break into an exciting and lucrative career in the automotive industry! If you have prior customer service experience, have worked as a telemarketer, call center agent, or have previously worked setting customer appointments, here’s your chance to join an amazing team! What We Offer • Medical, Dental, and Vision coverage, • 401K contribution match, • Free college education, • Aggressive pay plan, • Extensive training, • Employee vehicle purchase discounts, • Paid vacation, • Opportunity to define yourself and your career, • OFF SundaysResponsibilities, • This position requires flexibility including the ability to work nights, weekends and holidays, • Make a minimum of 150 outbound calls daily, • Execute an inbound and outbound phone script to build rapport and set sales appointments, • Input/maintain information captured during phone calls into a CRM (customer relation management) software, • Keep track of your daily calls, emails and appointments, • Obtain minimum call metrics and other KPIs (Key Performance Indicators), • Handle and provide rebuttals to customer objections, • Organize workflow to meet department time-frames, • Direct sales questions to sales management, • Communicate and coordinate with internal departments, • Quantify daily tasks into comprehensive recaps.Qualifications, • 1-2 years automotive experience preferred, • Previous sales experience preferred, • Previous call center experience a plus, • Clean driving record, • Willing to submit to a pre-employment background check and drug screen, • Available to work flexible hours & Saturdays, • Knowledge of basic computer functions and typing, • Enthusiastic and high energy throughout the sales workday, • Professional, well-groomed personal appearance We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Overview Yonkers Honda is a family-owned dealership that values both customers and employees. We're looking for an individual that is customer service-oriented and will reflect our company's values. Our goal is to provide long-term career opportunities and growth. Join our Yonkers Honda family today! Job Description This is a FULL-TIME position. The Business Development Center (BDC) oversees all inbound and outbound calls that help to maintain and grow the Service Department. Many customers call in with questions about car services and to make appointments. Our BDC acts as both the first and last points-of-contact to guide these inquiries and follow-up with customers after their maintenance appointments. Every day you'll learn something new! We are looking for someone who has a friendly demeanor over the phone and is able to let their personality shine through. Responsibilities • Respond to all inbound calls and internet chats, • Provide guidance to customer questions and build rapport, • Strategically make appointments based on customer needs, • Conduct reminder and follow-up calls, • Encourage customers to fill out surveys, • Sell repairs to customers who initially declined necessary work, • Excellent customer service skills and professional manner, • Maintain composure in high pressure environment, • Multi-task during peak times of high volume calls, • Spanish-speaking is preferred but not mandatory, • Organized in tracking follow-up calls, • Ambition for commissions, • Willingness to learn new systems such as CRM tools Benefits: • 401(k), • Health insurance

Job Description Job Description: * The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. * The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. * The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. * The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. * Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. * Under the direction of the area supervisor, perform daily activities accurately and on time. * Maintain a safe and professional environment. * Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. * Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. * Maintains required records and documentation. * Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: * High school diploma or equivalent. * Medical training: medical assistant or paramedic training preferred. * Phlebotomy certification preferred. Required in California, Nevada, and Washington. * Work Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. * Minimum 2 years in a Patient Service Center environment preferred. * Customer service in a retail or service environment preferred. * Ability to provide quality, error free work in a fast-paced environment. * Ability to work independently with minimal on-site supervision. * Excellent phlebotomy skills to include pediatric and geriatric. * Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. * Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. * Must be able to make decisions based on established procedures and exercise good judgment. * Must have reliable transportation, valid driver license, and clean driving record, if applicable. * Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. * Capable of handling multiple priorities in a high-volume setting. * Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. * Training locations may vary based on trainer availability. * Keyboard/data entry experience. * Shift/Time Zone: 8am to 12pm

Job Description Join our Team for a Great Career at Honda of Tenafly? We are seeking a full-time Sales BDC Representative to join our team. The starting base pay for this position starts at $55,000-$80,000 plus an opportunity to earn commission pay. $2000 Sign up Bonus(discuss during interview) Honda of Tenafly is one of the fastest growing dealerships in New Jersey. We offer a great place to work in a fun environment and breaking records every month. Come work for an award winning company that offers a generous compensation, incentive and benefits program. We are committed to providing a world-class experience to our employees and the customers we serve. Qualifications: At least one year experience in a call center (previous BDC experience). • Answer customer calls and establish follows-up with sales appointments., • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates., • Provide customers with initial product information and direct them to the appropriate dealership resources., • Follow up with leads that are not ready to make an appointment or no-show., • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management., • Utilize CRM tracking system daily. Assisting the Sales Department achieve their Sales goals by: • Promptly responding to and following up with customer inquiries via phone and internet., • Identify customer needs, • Set appointment for customer visits, • Follow up with customer after their visit, • At least one previous role based in customer service experience, • Excellent teammate with collaborative attitude and eagerness to improve, • Prompt and courteous demeanor, • Positive and hardworking personality, • Hands-on Professional Sales Training, • Generous Commissions and Bonus Structure, • Paid Time Off (PTO), • Comprehensive health insurance; Medical, Dental, Vision, • Life Insurance, • Short-term Disability & Critical Illness Care, • 401 (K) Plan, • Growth Opportunities, • Product Training, • Employee Referral Program Physical Requirements: • Prolonged periods sitting at a desk and working on a computer. Job Type: Full-time Pay: $55,000-$80,000 Expected hours: 40 per week Honda of Tenafly is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Performs assigned tasks within established procedures in various phases of the Customer Service Operations. Primary Duties/Responsibilities: • Required to utilize multi-screen monitors in the daily processing of customer inquiries., • Responds to customer inquiries., • Receives inbound calls, makes outbound calls, and handles other methods (such as company websites, chats, email communication) of communication to customers pertaining to customer billing and other issues., • Prepares necessary source documents/updates systems to effect change to customer accounts, amending or adjusting consumption and revenue., • Records and processes meter readings supplied by customers., • Maintains professional interactions with internal and external customers and/or departments., • Operates company systems, devices and software applications., • Performs other similar or less skilled work, as assigned., • Assists employees of a higher classification, as assigned.Qualifications Education/Experience/Background: • Must possess the ability to multitask., • Must possess good verbal and written communication skills., • Must possess ability to sit for extended periods of time., • Must possess oral and written communication skills, as well as auditory acuity., • Must be able to lift up to 30 pounds. Additional Information Pay Rate: $29.86 per hour. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionPrimary Job Title: Phlebotomist - 1st Shift Alternate/Related Job Titles: • Patient Services Representative, • Specimen Collection Technician, • Position Type: Contract, • Contract Duration: 2 months, • Start: As Soon As Possible, • Pay Rate: $19.85–$21.80/hr, • Shift/Hours: 8 am–12 pmJob Summary:The Phlebotomist (Patient Services Representative II) serves as the frontline representative for patients seeking routine or diagnostic laboratory services. This role focuses on collecting high-quality blood specimens, preparing them for testing, and ensuring all interactions promote trust and confidence. The position requires strong adherence to established procedures, organizational commitment, and confidentiality, while supporting patient service centers, physician offices, and other assigned locations.Key Responsibilities:, • Perform daily activities accurately and on schedule under the direction of the area supervisor., • Maintain a safe, professional, and compliant work environment., • Confidently perform forensic and clinical specimen collection and processing following established procedures., • Verify patient demographic information, initials, and obtain post-venipuncture signature to confirm labeling accuracy., • Maintain all required records, documentation, and logs., • Uphold organizational values and promote a positive, professional image to patients, clients, and coworkers., • Explain procedures clearly to patients and ensure skilled, safe, and accurate blood collection., • Support multiple locations, including patient service centers and in-office phlebotomy sites, often with minimal notice., • Complete training at variable locations depending on trainer availability.Required Experience:, • Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections., • Ability to work independently with minimal onsite supervision., • Ability to produce quality, error-free work in a fast-paced environment., • Keyboard/data entry experience., • Reliable transportation, valid driver license, and clean driving record (if applicable)., • Ability to make sound decisions based on procedures and good judgment., • Ability to handle multiple priorities in a high-volume setting., • Flexibility to work weekends, holidays, on-call, overtime, and travel as needed.Nice-to-Have Experience:, • Minimum two years of experience in a Patient Service Center environment., • Customer service experience in a retail or service setting.Required Skills:, • Phlebotomy expertise (pediatric, geriatric, capillary), • Specimen collection and processing, • Patient communication and customer focusPreferred Skills:, • Leadership behaviors, • Organizational commitment, • Ability to embrace change and accelerate workflows, • Safety and compliance knowledge, • Multisite flexibility and travel readinessAdditional Skills:, • Verification of demographic info and tube labeling, • Documentation accuracy, • Ability to communicate openly and transparently, • Adherence to company dress code and safety policies, • High-volume multitasking, • Everyday Excellence Guiding Principles, • Clean driving record (if applicable)Required Education:, • High school diploma or equivalent., • Medical assistant or paramedic training preferred. #gttqst #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015

Job DescriptionPhlebotomist Patient Services Representative (PSR II)Alternate/Related Job Titles: • Senior Phlebotomist, • Patient Services Representative II, • Position Type: Contract, • Contract Duration: 3 months, • Start: As Soon As Possible, • Pay Rate: $19.85 – $21.80/hr, • Schedule:, • Monday: 8:30 AM–5:30 PM, • Tuesday, Thursday, Friday: 8:30 AM–4:00 PM, • Wednesday: 8:30 AM–5:00 PM, • Remote Eligible: NoJob SummaryThe Patient Services Representative II (PSR II) provides high-level patient interaction and skilled specimen collection for diagnostic testing. This role involves phlebotomy, specimen processing, verification duties, and customer service, all performed with accuracy, professionalism, and confidentiality. The PSR II consistently demonstrates leadership behaviors and supports clinical operations across patient service centers, physician offices, and additional draw sites as needed.Key Responsibilities, • Perform clinical and forensic specimen collection, including venipuncture and capillary techniques., • Verify patient identification, demographics, and signatures to ensure accurate labeling., • Maintain a clean, safe, and professional patient-service environment., • Complete required documentation, logs, and records accurately and efficiently., • Work independently with minimal supervision while supporting a high-volume workload., • Maintain flexibility for coverage needs including weekends, holidays, on-call, and overtime., • Travel to multiple locations when needed; maintain reliable transportation., • Provide superior customer focus through open, transparent communication., • Maintain organizational commitment and uphold professional image standards., • Demonstrate adaptability, strong judgment, and decision-making within procedural guidelines.Required Experience, • Three years of phlebotomy experience required, including pediatric, geriatric, and capillary collections., • Two years of Patient Service Center experience preferred., • Customer service experience in retail or service environments preferred., • Keyboard/data entry experience required.Required Education, • High school diploma or equivalent required., • Medical assistant or paramedic training preferred., • Phlebotomy certification preferred, • Required only in CA, NV, and WA (not required in NJ).Required Skills, • Excellent phlebotomy technique across diverse patient populations., • Ability to provide error-free work in fast-paced environments., • Strong communication skills and superior customer service focus., • Ability to work independently and handle multiple priorities., • Sound judgment and decision-making within established procedures.Preferred Skills, • Strong organizational and multitasking ability., • Ability to adapt to change and evolving workflows., • Experience supporting multiple PSC or in-office locations.Additional Notes (Custom Fields), • Full-time temporary role covering an employee on FMLA leave., • No hospital credentialing required., • COVID vaccination not required., • Federal contract work: No, • Site: 24 Elm St, Harrington Park, NJBenefits, • Medical, Vision, and Dental Insurance Plans, • 401k Retirement FundAbout the CompanyA leading provider of diagnostic information services empowering healthier lives. The organization leverages the world’s largest clinical lab database to provide insights that aid disease detection, healthy lifestyle promotion, and improved healthcare decision-making. Serving millions of patients and healthcare providers, the company is committed to delivering high-quality, inclusive, and innovative care.About GTTGTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 companies across healthcare, finance, technology, life sciences, utilities, and more throughout the U.S. and Canada. We look forward to helping you land your next great career opportunity!HashtagJob Number: 25-29128 #gttqst #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015

A company is looking for a Virtual Branch Representative to join their call center team.Key Responsibilities Answer incoming calls from members and assist with their inquiries Process transactions and complete member requests accurately Provide exceptional customer service while adhering to poli

Job Description Customer Success Specialist – Join Our Award-Winning Team! Location: 20 Brookdale Pl, Mt Vernon, NY 10550 At , we’ve been proudly serving our community since 1939—and our success comes from putting people first. We’re looking for a Customer Success Specialist to join our team in Mt. Vernon. In this role, you’ll be the first point of contact for our customers across digital channels, ensuring they receive the top-notch service we’re known for. Why You’ll Love Working Here We believe great work deserves great rewards. When you join Yost & Campbell, you’ll enjoy: • Pay Range: $18 - $21 per hour, • Weekly Pay On Friday, • Comprehensive Benefits Package – Medical (3 plans to choose from), Dental, Vision, HSA with company contribution, $25,000 Life & AD&D, Long- and Short-Term Disability, plus options for additional voluntary life insurance up to $300,000., • Financial Security – 401K with company match to help build your future., • Work-Life Balance – Generous paid time off and paid holidays., • Perks & Discounts – Employee discounts on all our services, plus an Employee Referral Program., • Professional Growth – Ongoing training, development, and a supportive team culture., • Monitor and triage incoming customer requests from email, website forms, and digital platforms., • Respond promptly and professionally to inquiries from the digital agent or escalated call center concerns, providing information or directing requests to the right team., • Drive and champion customer retention efforts with outreach to schedule priority calls and maintenance visits., • Manage online appointment scheduling through digital tools and CRM systems., • Document and track all customer interactions in the CRM for accuracy and follow-up., • Collaborate with internal teams to resolve customer issues and ensure seamless service delivery., • High school diploma or equivalent; some college a plus., • Excellent written and verbal communication skills., • Strong organizational and time management abilities., • Comfort handling a high volume of customer emails, chats and messages., • Tech-savvy with CRM systems (ServiceTitan experience preferred)., • A customer-first attitude with a friendly, professional approach. This is a full-time, in-office position Monday-Friday 8:30AM-5:00PM at our Mt. Vernon location. Flexibility is required to cover peak customer service hours.

Remote Inbound Sales Representative (Saskatchewan). Looking for opportunities to work for a rapidly growing company? We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. Recognize sales opportunity and apply

Remote Call Center Customer Service Representative. Join our team as a remote call center customer service representative and help us deliver outstanding support to our clients. Previous experience in customer service or a call center environment.

As a Call Center Customer Service Collector, you are the first point of contact for our customers. Responsibilities include: Interacting with a wide variety of customers, receiving inbound calls as well as using an outbound dialer system Provide excellent customer service, critical thinking, and rem

A company is looking for a Customer Service Supervisor to manage a team of frontline associates and oversee call center operations.Key Responsibilities Manage, coach, and inspire a team of customer service associates to meet performance and quality goals Oversee daily call center operations, incl

In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. We are seeking a friendly and professional Call Center Representative to join our team.

Job DescriptionDescription: Our company, Apotheco Pharmacy, is searching for a Pharmacist. The Pharmacist will oversee and provide direction related to quality, clinical and compliance for Apotheco Pharmacy operations initiatives in compliance with state and federal laws. The Pharmacist will report to the Pharmacist-in-Charge. Must have excellent customer service skills and be detailed oriented. Work with Pharmacist-in-Charge to maintain and increase efficiency, quality, and customer service levels in the daily operation, as well as execute on department goals. Continue performing essential pharmacist functions of a staff pharmacist. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/License/Experience: • Have earned a BS or Pharm D degree from an accredited pharmacy school., • Have had at least 2 years retail experience or equivalent. 1. Manage staff of techs, patient care coordinators, and customer service representatives while on duty., 2. Adheres to all Apotheco policies., 3. Adheres to all applicable laws pertaining to the practice of pharmacy., 4. Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations designated by the Board of Pharmacy., 5. Maintains records by recording and filing physicians' orders and prescriptions., 6. Responsible for all cash transactions and depositing of all transactions., 7. Ensures medication availability by delivering medications to patients and departments., 8. Contributes to team effort by accomplishing related results as needed., 9. Knowledge of medication and dosage measurements., 10. Proficient at pharmacy software system and electronic ordering of all medications., 11. Perform final check on prescriptions annotating on the prescription and scanning in changes, 12. Call physicians when applicable for refills, medication changes, and prior authorizations., 13. Making sure all drugs have a minimum of 6 months prior to expiration, 14. Perform return to stock duties for prescriptions not picked up within 14 days, 15. Counsel patients on all new prescriptions, 16. Pharmacist responsible for ensuring overall compliance with state and federal statutes., 17. Responsible for adherence in state environment, for all federal regulations involving prescription medication fulfillment for retail pharmacy., 18. Facilitate and monitor compliance with Prescription Drug Monitoring programs. 19. Oversee pharmacy team operations compliance (e.g. transferring prescriptions, handling inbound/outbound physician calls, efficient drug utilization management, safe dispensing, providing accurate and timely medication dispensing, & ensuring adherence and compliance with all state and federal regulations)., 19. Ensure quality and productivity standards are met and/or exceeded in a consistent basis., 20. Lead in communicating management of Pharmacy policy and procedures relevant to pharmacy compliance and quality standards; I. Facilitate implementation of new programs, enhancements. II. Maintain professional licensure, competence, knowledge and skills necessary to effectively complete responsibilities, enhance job knowledge and ability to actively pursue learning and self- development for you and your staff. III. Follows all policies and procedures relating to job responsibilities to meet corporate objectives. IV. CSOS ordering capability for site. Understanding how to order, file, and audit ordering C2 prescriptions electronically. V. Ensure Refrigeration logs are being filled out and monitored daily. Responsible for filing those logs electronically and in file cabinet. VI. PIC will be responsible for Alarm at site. PIC will have to be one of the people assigned on the alarm system or as assigned. VII. Recall of drugs responsible for returning drugs to wholesaler or direct vendor both legend and C2. Maintaining paperwork as required and contacting members when necessary. VIII. Expired drugs: responsible for determining procedures along with manager of fulfillment pertaining to disposal and credits of expired drugs. IX. Inventory: aid in the process of inventory validation as needed. X. Variances with inventory validate along with manager of inventory and finance any variances. XI. C2- all C2 prescriptions must be counted by a technician and then recounted by a pharmacist. C2 count one section per week or delegate to another pharmacist and record in controlled substance log. XII. Other activities as determined by management. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft products. Information Security Expectations: While performing the duties of this job, the employee is required to abide by Apotheco information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of Apotheco information, information received by customers, other companies and/or external parties. Knowledge, Skills, and Other Abilities: • Strong drug product and clinical pharmacy knowledge, • Familiar with clinical program components, formulary designs, prescription benefit trends, and PA programs, • Time management skills, • Written and Oral communication skills, • Demonstrated ability to handle confidential information appropriately, • Ability to work independently with minimal supervision and self-motivated, • Strong computer skills, including MS Window, Word, Outlook, and Excel, • Excellent interpersonal and problem-solving skills, • Ability to work in a fast-paced call center environment, • Strong team building and leadership skills, • Strong customer service orientation and commitment to professionalism The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands. The employee is occasionally required to stand. Work Remotely: No Pharmacy Hours: Per Diem coverage needs during operation hours of Monday - Friday 9 am - 5 pm.

Job DescriptionDescription: Our company, Apotheco Pharmacy, is searching for a Floating Pharmacist. Primary location will be Paramus, NJ , but will need to travel to our satellite locations in Woodland Park,NJ, Parsippany, NJ, and Jersey City, NJ. 1-2 Saturdays 10am-2pm a month will be required. Salary is based on upon experience. The Pharmacist will oversee and provide direction related to quality, clinical and compliance for Apotheco Pharmacy operations initiatives in compliance with state and federal laws. The Pharmacist will report to the Pharmacist-in-Charge. Must have excellent customer service skills and be detailed oriented. Work with Pharmacist-in-Charge to maintain and increase efficiency, quality, and customer service levels in the daily operation, as well as execute on department goals. Continue performing essential pharmacist functions of a staff pharmacist. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and Responsibilities: They include the following; other duties may be assigned; 1. Manage staff of techs, patient care coordinators, and customer service representatives while on duty., 2. Adheres to all Apotheco policies., 3. Adheres to all applicable laws pertaining to the practice of pharmacy., 4. Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations designated by the Board of Pharmacy., 5. Maintains records by recording and filing physicians' orders and prescriptions., 6. Responsible for all cash transactions and depositing of all transactions., 7. Ensures medication availability by delivering medications to patients and departments., 8. Contributes to team effort by accomplishing related results as needed., 9. Knowledge of medication and dosage measurements., 10. Proficient at pharmacy software system and electronic ordering of all medications., 11. Perform final check on prescriptions annotating on the prescription and scanning in changes, 12. Call physicians when applicable for refills, medication changes, and prior authorizations., 13. Making sure all drugs have a minimum of 6 months prior to expiration, 14. Perform return to stock duties for prescriptions not picked up within 14 days, 15. Counsel patients on all new prescriptions, 16. Pharmacist responsible for ensuring overall compliance with state and federal statutes., 17. Responsible for adherence in state environment, for all federal regulations involving prescription medication fulfillment for retail pharmacy., 18. Facilitate and monitor compliance with Prescription Drug Monitoring programs. 19. Oversee pharmacy team operations compliance (e.g. transferring prescriptions, handling inbound/outbound physician calls, efficient drug utilization management, safe dispensing, providing accurate and timely medication dispensing, & ensuring adherence and compliance with all state and federal regulations)., 19. Ensure quality and productivity standards are met and/or exceeded in a consistent basis., 20. Lead in communicating management of Pharmacy policy and procedures relevant to pharmacy compliance and quality standards; I. Facilitate implementation of new programs, enhancements. II. Maintain professional licensure, competence, knowledge and skills necessary to effectively complete responsibilities, enhance job knowledge and ability to actively pursue learning and self- development for you and your staff. III. Follows all policies and procedures relating to job responsibilities to meet corporate objectives. IV. CSOS ordering capability for site. Understanding how to order, file, and audit ordering C2 prescriptions electronically. V. Ensure Refrigeration logs are being filled out and monitored daily. Responsible for filing those logs electronically and in file cabinet. VI. PIC will be responsible for Alarm at site. PIC will have to be one of the people assigned on the alarm system or as assigned. VII. Recall of drugs responsible for returning drugs to wholesaler or direct vendor both legend and C2. Maintaining paperwork as required and contacting members when necessary. VIII. Expired drugs: responsible for determining procedures along with manager of fulfillment pertaining to disposal and credits of expired drugs. IX. Inventory: aid in the process of inventory validation as needed. X. Variances with inventory validate along with manager of inventory and finance any variances. XI. C2- all C2 prescriptions must be counted by a technician and then recounted by a pharmacist. C2 count one section per week or delegate to another pharmacist and record in controlled substance log. XII. Other activities as determined by management. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft products. Information Security Expectations: While performing the duties of this job, the employee is required to abide by Apotheco information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of Apotheco information, information received by customers, other companies and/or external parties. Knowledge, Skills, and Other Abilities: • Strong drug product and clinical pharmacy knowledge, • Familiar with clinical program components, formulary designs, prescription benefit trends, and PA programs, • Time management skills, • Written and Oral communication skills, • Demonstrated ability to handle confidential information appropriately, • Ability to work independently with minimal supervision and self-motivated, • Strong computer skills, including MS Window, Word, Outlook, and Excel, • Excellent interpersonal and problem-solving skills, • Ability to work in a fast-paced call center environment, • Strong team building and leadership skills, • Strong customer service orientation and commitment to professionalism The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands. The employee is occasionally required to stand. Benefits: Paid Time Off, Paid Holidays, Medical/Dental/Vision benefits, Short Term Disability, 401k, and Life Insurance. Schedule: • Licensed Pharmacist- NJ Required

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employees, customers, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Summary: We value individuals who are passionate about delivering outstanding customer service. As a Customer Service Team Lead, you will play a key role in enhancing both team performance and operational efficiency. In this role, you’ll be closely connected to the front lines supporting our Customer Service Reps in real time, coaching team members, resolving escalated customer issues, and ensuring call/email queues are properly staffed and reps are skilled to meet demand. You’ll regularly walk the floor to provide in-the-moment guidance, and may be called on to jump into calls during “all hands on deck” situations or to provide coverage for a Customer Service Supervisor when needed. Requirements and Qualifications:: Job Duties & & Responsibilities: • Provide ongoing training, mentoring, and support to customer service representatives. The lead role is the representative's first line of support when needed assistance with a customer question or issue., • Oversee the daily activities of the customer service team., • Monitor the daily flow of all customer service queue volume; (phone, email, chat, etc.) in real-time, • Watch Wrap times, • Adjust skills in real-time, • Assist on calls during high-volume periods, • Handle and resolve complex customer inquiries or escalations efficiently and professionally; collaborate with team members to develop effective solutions for recurring issues., • Comprehensive understanding of the first-level agents' role to ensure opportunities are identified and addressed. Review and refine SOPs and Knowledge Base articles to maintain accuracy and relevance., • Act as a liaison between customer service and other departments to resolve interdepartmental issues., • Motivate the team to achieve and exceed customer service objectives and foster a positive work environment., • Proactively review the overall customer service experience and suggest enhancements to exceed customer expectations., • Suggest and provide updated email templates and phone script materials when necessary., • Bachelor’s degree preferred., • Minimum of 2 years' experience working in a Customer Service call center environment, • Previous experience delivering training or coaching preferred., • Affinity for quality and customer service and helping others., • Impeccable communication skills (both written and verbal) ensuring delivery is of the highest quality and standard to certify clarity, appropriate level of detail, and timely response., • Enthusiastic team player with a strong sense of ownership and can-do attitude. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $25.00/Hr. Salary Range Maximum: USD $25.00/Yr.

Call Center / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO / Equipment provided / Internet stipend - As a Customer Service Rep, you will: Assist medical providers, patients, and billing services by answering inbound calls and providing clear, helpful information about services

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

Competitive pay / Benefits - As a Call Center Rep at VXI Global Solutions, you will: Respond to incoming customer inquiries via phone, email, and chat; Ensure prompt and accurate resolution of customer issues; Provide exceptional customer service by actively listening and understanding the needs of

Call Center / Customer Service / Remote] - Anywhere in U.Up to $18 per hour / Weekly pay / No weekends - As a Customer Support Rep at BroadPath, you will: Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments; Verify patient insurance eligibility and update recor

Call Center / Fully Remote] - Anywhere in U.Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transpor

Call Center / Remote] - Anywhere in U.Competitive pay - As a Customer Service Associate at DMR Technologies, you will: Answer and route incoming phone calls with professionalism and care; Provide general information or direct inquiries to the correct internal teams; Maintain accurate call logs and r

Call Center / Remote] - Anywhere in U.Up to $19 per hour + bonuses / Health, dental & vision / 401k matching / PTO / Equipment provided / Paid training - As a Customer Service Rep at Foundever, you will: Provide exceptional customer service to clients via phone, email, and chat support; Troubleshoot

Call Center / Fully Remote] - Anywhere in U.Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.It offers a full spectrum of water, waste, and energy m

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.It offers a full spectrum of water, waste, and energy m

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.It offers a full spectrum of water,

Job Description POSITION SUMMARY: The Administrative Assistant plays a vital role in ensuring smooth and efficient daily operations while upholding the highest standards of client service. Acting as the central point of coordination within the office, this individual is expected to be dependable, personable, punctual, and assertive. Key responsibilities include managing client interactions, routing calls, processing mail, and maintaining organized and accurate data systems. The Administrative Assistant is instrumental in facilitating a professional environment that consistently meets or exceeds client expectations. RESPONSIBILITIES: CLIENT RELATED SERVICES • Serve as the first point of contact for clients, ensuring a professional and welcoming experience., • Documents all in-office visits following the process and procedures., • Answering and routing incoming calls to the appropriate department., • Filter client calls by identifying urgent matters and following the call escalation process., • Responsible for returning missed calls and assigned callbacks provided by the Manager., • Responsible for retrieving voice messages left on Main Lines., • Handles each call with a positive, helpful attitude while being thorough in concise., • Assist with client referrals and ensure timely follow-up to maintain strong relationships and continuity of service., • Support business development efforts by attending events, distributing materials, and helping build a positive public presence for the firm., • Assist with posting content to all social media sites., • Assist with creating digital marketing, promotional material, and advertisements while ensuring brand consistency., • Processes all incoming and outgoing mail & packages via USPS, UPS and FedEx., • Fax and scan client documents in accordance with company procedures., • Collecting and routing hand-delivered packages., • Inventory management of office supplies, cleaning supplies, marketing supplies, etc. will be responsible for notifying management of supplies that require replenishing., • Maintaining the cleanliness of the office waiting area, lobby, and other public areas., • Maintain strict confidentiality of client records and sensitive information in accordance with firm policies and legal regulations., • Categorize and upload incoming documents into the client’s matter, ensuring correct document type classification and creation of corresponding task(s)., • Complete client file requests in a timely and organized manner., • Minimum 1-2 years of administration experience, • 1-year experience in a call center environment preferred, • Provides a clean, polished, and professional appearance, • Proficient in relevant computer applications, • Excellent level of experience with the use of a computer and general office equipment such as printers, scanners, and copy machines, • Knowledge of customer service practices and principles, • Excellent data entry and typing skills, • Committed to providing quality service in relation to organization's mission, • Superior listening, verbal, and written communication skills, • Ability to handle stressful situations appropriately, • Ability to modify and adapt to improvements within the organization, • Ability to operate in a high-paced environment with a composed sense of urgency, • Excellent time management and organizational skills, • Bilingual/ Spanish speaking (Required) Physical Demands: While performing the duties of this job the employee is frequently required to sit, stand, walk, talk, hear, bend, stoop, and have finger, hand, and arm dexterity. Work Environment: This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. We are a paperless work environment utilizing E-fax, Vonage Application, the Microsoft Office Suite package, & Smart Advocate legal database software.

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T