Customer service representative jobs in Albany, New York - Page 4Create job alerts

Job Description Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service Representative position requires high-level customer service, communication, and organization. Must be able to interact with customers (over phone and face-to-face) to provide the highest level of communication throughout each transaction. Must have an extremely positive-friendly demeanor and enjoy working with the general public. • Serves customers by providing product and service information and resolving product and service problems., • Attracts potential customers by answering product and service questions and suggesting information about other products and services., • Maintains customer records by updating account information., • Resolves product or service problems by clarifying the customer’s complaint and selecting the most appropriate Manager to handle each situation., • Recommends potential products or services to management by collecting customer information and analyzing customer needs., • Medical and Dental, • 401K Plan, • Paid time off and vacation, • Growth opportunities, • Paid Training, • Employee vehicle purchase plans, • Family owned and operated, • Long term job security, • Flexible Work Schedule, • Customer service, • Quality focus, • Problem solving, • Phone skills, • Listening, • Resolving conflict, • Analyzing information, • Multi-tasking, • No experience necessary/ will train the right candidates

Job DescriptionLicensed Insurance Agent Location: 12209 Employment Type: Temp to Hire Compensation: $20 - $21/hr Shift – Monday – Friday 9am – 5pm Must – Have P & C license Job Summary The Insurance Agent is primarily responsible for assisting insurance agency customers with their insurance needs by delivering high-quality, efficient service. This role also contributes to agency profitability through the sale of revenue-generating products and services. Education and Experience Requirements • High School Diploma or equivalent, • 1 to 3 years of relevant sales or insurance industry experience, • Possesses or has the ability to obtain a Property/Casualty Insurance License in the State of New York, • Create and develop individual lead sources from centers of influence., • Proactively solicit and market services through community events, outbound calling, marketing lists, and cross-sell/up-sell opportunities with new and existing customers., • Demonstrate self-motivation and a competitive mindset to meet and exceed monthly sales goals., • Identify client needs, overcome objections, and close sales by creating value., • Obtain and maintain knowledge of all business lines, including Automotive, Financial, Travel, and Insurance, with a focus on growth across all areas., • Recognize opportunities to cross-sell business lines and promote membership benefits., • Foster and establish strong working relationships with store associates., • Flexibility to work weekends, evenings, and holidays as required by business needs., • Excellent verbal and written communication skills., • Strong interpersonal and customer service abilities., • Exceptional organizational skills and attention to detail., • Proficiency in Microsoft Office Suite or related software., • Ability to work at a computer for prolonged periods., • Ability to sit at a desk for extended periods., • Ability to lift up to 20 lbs. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1141 Company DescriptionThis company offers growth and a great group of people to work with.This company offers growth and a great group of people to work with.