164 Best customer service supervisor Jobs in East Orange, NJ (July 2025)

Assistant Manager/Supervisor Italian Upscale Restaurant

Are you passionate about the culinary arts and looking to take the next step in your career? PaneBianco Restaurant is seeking a dedicated and skilled Assistant Manager/ Supervisor to join our team in Rutherford, NJ. As a key member of our team, you will have the opportunity to showcase your leadership skills and contribute to the success of our restaurant. Daily Responsibilities: • Has strong leadership and customer service skills • Can support daily operations and manager staff • Has experience in hospitality or restaurant management • Is reliable, organized, and passionate about guest experience.

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El Mexicano Tapas & Tequila

Looking for a bilingual manager that The duties of a restaurant manager (also known as a restaurant manager) cover a wide range of responsibilities to ensure the proper functioning of the establishment. Here is a detailed list of its main functions: ⸻ 📋 1. Operational Management • Supervise the daily operations of the restaurant. • Ensure that quality, cleanliness and service standards are followed. • Coordinate the opening and closing of the premises. ⸻ 👥 2. Personnel Management • Hire, train and supervise staff (warteers, cooks, hosts, etc.). • Prepare schedules and manage shifts. • Resolve conflicts between employees or between customers and staff. ⸻ 💰 3. Financial Management • Control the budget and reduce unnecessary costs. • Supervise cash flow, income and expenses. • Make periodic financial and sales reports. ⸻ 📦 4. Inventory and Supplier Control • Place orders for food, drinks and supplies. • Maintain inventory control to avoid waste. • Negotiate with suppliers to obtain better prices and quality. ⸻ 🍽️ 5. Customer Service • Ensure customer satisfaction and handle complaints. • Maintain high standards of customer service. • Implement strategies to build customer loyalty. ⸻ 📢 6. Marketing and Promotion • Develop promotional campaigns or special events. • Coordinate the presence of the restaurant on social networks. • Analyze the competition and propose improvements. ⸻ ⚖️ 7. Compliance with Regulations • Ensure that hygiene, safety and health standards are met. • Maintain the necessary licenses (such as operating licenses or selling alcohol). • Prepare for government inspections. ⸻ 🧠 Key skills: • Leadership and decision-making. • Conflict resolution. • Time management. • Ability to work under pressure. • Knowledge of the gastronomic sector. manager certification

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King Fried Chicken and Pizza

Restaurant General Manager

We are seeking a dynamic and experienced General Manager to lead the opening and operation of our new restaurant. You will be responsible for overseeing all daily operations, ensuring an exceptional customer experience and meeting quality standards. Main Responsibilities: - Coordinate and direct the opening and closing of the restaurant, including hiring and training staff. - Manage daily operations: kitchen, customer service, inventory, and finances. Ensure compliance with hygiene, safety, and local regulations. - Implement the existing menu, optimizing processes for efficiency and quality. - Develop strategies to attract and retain customers. - Manage budgets, suppliers, and financial reports. - Resolve operational issues and maintain a positive work environment. Requirements: - Previous experience as a manager in a restaurant or similar business. - Leadership and team management skills. - Knowledge of cost control and inventory management. - Excellent communication and conflict resolution skills. - Flexible hours, including weekends. Does this description seem fine to you, or do you have any adjustments you'd like, such as specific requirements or tone?

Powerhouse Arts District, Jersey City

1. Minimum of 2 years of management experience required 2. Must hold a valid Jersey City Food Protection Certificate 3. Experience in both kitchen and front-of-house operations required 4. Ability to manage staff scheduling and labor cost control 5. Proficient in food cost management 6. Strong crisis management and problem-solving skills 7. Excellent customer service and complaint handling abilities 8. Capable of effective communication in English 9. Familiar with delivery platforms such as Uber Eats and DoorDash 10. Experienced with POS systems for order management

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