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A Dunkin' Donuts manager is responsible for the overall operation of the restaurant, ensuring smooth and efficient daily activities, while also focusing on guest satisfaction, team development, and profitability. They manage staff, financial aspects, and maintain store standards. Key Responsibilities of a Dunkin' Donuts Manager: Leading and Developing the Team: Hiring, training, and developing staff, planning staffing levels, and managing performance. Financial Management: Controlling labor costs, food costs, and cash, meeting sales goals, and managing inventory. Operational Excellence: Ensuring adherence to Dunkin' Donuts standards, maintaining cleanliness and safety, and managing preventative maintenance. Guest Experience: Prioritizing customer service, ensuring a positive experience, and addressing guest feedback. Administrative Tasks: Completing reports, tracking sales, and managing administrative duties. Compliance: Adhering to company policies, labor laws, and industry regulations. Store Management: Overseeing daily operations, including product preparation, merchandising, and inventory.
I. Position Summary Position Overview: The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions that occur within the store during their assigned shift. They are responsible for providing excellent customer service to every guest. II. Major Responsibilities and/or Essential Functions* Driving Sales Drive sales to achieve and exceed personal and store goals. Ensure all funds and merchandise are handled according to Company policy and procedure. Assist with scheduling a minimum of 1 grass-root event per quarter. • Effectively manage merchandise. Assist with driving Marketing initiatives Customer Experience Provide an exceptional customer service experience to all customers. Serve as product knowledge expert to educate customers. Successfully model the Company values. Serve as a role model to all Associates for exceptional customer service through customer experience. Drive PLCC to enhance brand loyalty. Operations Assist in merchandising, display maintenance, and visual changes to enhance the Brand Assist in replenishing floor stock Ensure the neatness, maintenance and cleanliness of the store Communicate with Store Manager and Full Time Assistant Manager on areas of importance. Maintain the highest standards in store operations in relation to the Policy and Procedures manual. Effectively manage time for self. III .Knowledge, Skills, & Experience High school diploma or equivalent. 6- 12 months prior retail experience. Excellent communication skills, both written and verbal. Strong interpersonal skills. • Ability to apply retail math principles. Excellent computer skills and ability to use a POS system. High level of initiative and accountability. Proven ability to be flexible and adapt to the needs of the business. Detail oriented; consistently meets deadlines. Essential Work Requirements: This position requires the ability to: Ability to lift 30 lbs, pushing, pulling, bending and stretching frequently. Stand for periods of 8 - 10 hours a day. Use ladders or other equipment, for the purpose of store and merchandising maintenance. Work a flexible schedule to include some holidays, most weekends and/or late evenings. Minimal travel may be required, e.g. district meetings, banking duties. IV. Interaction; (peer, supervisor, direct reports) • Daily interaction across all divisions/levels. V. Organization Chart (reports to) • SM VI. Other Any additional information not covered above Brand Overview: Ashley Stewart was founded in 1991. Beginning with the first store in Brooklyn, New York, the Ashley Stewart brand captured the hearts and minds of women searching for fashion-forward, well-tailored but affordable clothing in an easily accessible and welcoming environment. Today, our customers are able to shop the brand in retail stores across the United States and on-line through our website, The website has enabled Ashley Stewart to grow internationally and customers are now able to interact with fellow customers across many different forms of social media. Ashley Stewart will continue to deliver fashion forward style and flattering fit for the trend-savvy, curvy and confident woman. Our Philosophy: We believe in a set of core values grounded in fair play, hard work, teamwork and integrity. We believe that success comes from a group of people planning and executing in unison each and every day. We believe that Ashley Stewart exists solely because our customers trust and believe in what the brand stands for. Ashley Stewart stands for confidence, self-esteem, sexiness, class, and sisterhood. Everything we do as a Company is for our customer. Our customer looks at each and every employee as if she/he is Ashley Stewart, a trusted confidante and best friend. Ashley Stewart is as much about a shopping experience, whether it is in the stores or on-line, as it is about merchandise. Ashley Stewart stands for confidence and acceptance. *Essential Functions A job function should be considered essential if: (1) the position exists to perform that function, or (2) there are a limited number of available employees among whom the function can be distributed, or (3) the function is so highly specialized that the incumbent in the position was hired for their ability to perform that function. FOR JOB EVALUATION AND COMPENSATION USE ONLY 0 Exempt 1 Non-Exempt Approved Grade: Compensation Approval: Date: Disclaimer This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not designed to contain or be interpreted as an all-inclusive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Ashley Stewart
Role Overview Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 100 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate Restaurant Manager (Bilingual) who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career. For those who are result-driven, enthusiastic, and looking to join a one-of-a-kind team, KPOT is the place to be! The Restaurant Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential. RESPONSIBILITIES - Full Operational Oversight: Hold full P&L accountability, manage prime cost control (food, labor, purchasing), inventory, and ensure compliance with federal, state, and local regulations. - Team Leadership & Staffing: Lead hiring, staffing to required levels, corrective actions, and integrated company initiatives across teams. - Standards & Procedures: Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures. - Customer & Floor Management: Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service. - Facilities & Special Projects: Conduct operational audits, resolve facilities issues, and manage weekly special projects. Core Qualifications - Restaurant & Bar Management Experience: 2+ years leading full-service restaurant operations and bartending, with a hands-on approach to service and team supervision. - Certified Food Safety: Holds a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards. - Tech-Savvy Operations: Proficient in POS systems, scheduling software, inventory/purchasing platforms, streamlining daily operations. - Professional Communication: Demonstrates clear, high-level communication skills to effectively lead teams and enhance guest satisfaction. - Financial Acumen: Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs. - Bilingual, English and Mandarin required Preferred Qualifications - Advanced Leadership: 3+ years in full-service restaurant management and bartending, with a proven track record of operational excellence. - Food Safety Expertise: Holds a State-Mandated Food Manager Certification, reflecting advanced food safety and regulatory knowledge. - Operational Technology Mastery: Deep familiarity with restaurant tech tools, including advanced POS, scheduling, and inventory systems. - Guest Experience Champion: Strong communication and a passion for delivering world-class service at every touchpoint. - Strategic Financial Insight: In-depth understanding of P&L metrics with the ability to implement strategies that drive profitability and improve key KPIs. Perks & Benefits - Flexible Scheduling: Enjoy a healthy work-life balance with shifts that fit your lifestyle. - Generous Employee Discount: Receive 30% off meals to enjoy your favorite dishes anytime. - Vibrant Work Culture: Be part of a fun, high-energy team with opportunities for career growth and advancement. - Performance-Based Bonus Potential: Earn additional income through performance and goal-driven incentives. ABOUT KPOT KPOT offers both worlds of Korean BBQ and Asian Hot Pot. What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue. Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience. KPOT Korean BBQ & Hot Pot provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws. Job Type: Full-time Pay: $65,000.00 - $85,000.00 per year Benefits: - Employee discount - Flexible schedule - Paid time off - Paid training Shift: - Day shift - Evening shift - Night shift - Work Location: In person