Customer service supervisor jobs in Middletown, New YorkCreate job alerts

Opportunities with Crystal Run Healthcare, part of the Optum family of businesses. Advance your career in a dynamic health care setting. Our commitment to coordinated care and technology-driven practices not only elevate patient care but also provides our team with a supportive work environment. With a growing network of locations, we offer a platform for career advancement with an excellent culture. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together. Crystal Run HealthCare, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Patient Services Representative to join our team. The Patient Services Representative is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: Office is open seven days a week. This role would consist of a 37.5-hour work week, between the hours of 11:30 am to close (approximately 9:00 pm). The schedule will be determined by the supervisor upon hire. Rotating Holidays and Weekends Location: 155 Crystal Run Road, Middletown, NY 10941 Primary Responsibilities: • Adheres to standards of professionalism set by the Practice, • Always maintains professional appearance by adhering to dress code and wearing identification badge, • Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff, • Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members, • Functions as a member of a team committed to quality patient care, • Takes initiative to keep informed of new/revised Policy and Procedures, Standards of Care and incorporates these into practice, • Attends and participates in mandatory quarterly staff meetings / huddles, • Completes Mandatory Education timely and consistently, • Attends and participates in training, review classes and projects as assigned, • Handles difficult situations and people with tact, professionalism and H.E.A.R.T., • Accurately documents patient complaints and concerns, ensuring the patient feels heard and supported. Appropriately escalates issues to the designated personnel for timely resolution, • Demonstrates good judgment in escalating difficult situations and people to Management personnel, • Demonstrates professionalism in attendance & punctuality. Consider number of unauthorized or unscheduled absences, a pattern of before and after-weekend absences, tardiness and early departures, and long meal periods in accordance with the policy, • Promotes a positive work attitude, fostering teamwork and acceptance of management decisions, • Supports on-site training initiative for new Patient Services employees, • Assist co-workers whenever possible, to achieve office goals and patient satisfaction, • Works independently, takes initiative in completing assignments and does so without reminder, • Completes all miscellaneous work assigned by Director, Assistant Director, Manager, Supervisor, Team Leader or Physician accurately and in a timely manner, • Opens office as needed; turns on copiers, terminals and printers, and updates computer for current day's session, • Communicate with clinical staff to keep patient informed of appointment status, • Verifies insurance eligibility and coverage by phone, independent website, RTE or EPIC at time of service, • Verifies patient demographic and insurance information at time of visit. Ensure all demographic and insurance information is accurate, complete and up to date in the patient's chart. Scans current insurance card and photo identification into system, • Provides, explains and reviews for accurate completion, all Registration forms, consent forms and obtains signatures as required, • Provides and explains the Authorization to Release Health Information to patient at their request and documents appropriately, • Discusses balances due, including past balance, co-payments, co-insurance and deductibles, referring to Patient Accounts as necessary; takes responsibility for collecting and posting payments from patients at time of service via check, money order or credit card in compliance with our policies and procedures, • Offers Patients My Chart Activation in compliance with Meaningful Use guidelines, • Provides After visit Summary in compliance with ACO guidelines, • Follow end of day check process daily to total and balance collections, • Begins the check in process in EPIC. Act on notations and complete the check in process successfully, • Schedules/Cancels/Reschedules patient appointments as ordered by the physician adhering to scheduling policies and procedures, • Obtains HMO insurance referrals as required for maximum reimbursement of services rendered, • Notifies management or other departments appropriately using Clerical Templates for various issues/requests/reasons, • Maintains supply inventories and equipment necessary for the effective performance of the job; communicates supply needs to the office supervisor in a timely manner, • Maintains a neat, organized, orderly environment in the reception and waiting room areas, including physician business cards, brochures, signage, etc., • Closes office as needed, ensuring all patients accounted for and discharged. May be required to set alarm, • Actively demonstrates good oral and written communication skills with both internal and external customers, • Demonstrates flexibility in schedule to meet patient and office needs, • Participate in a rotating schedule for holidays and weekends, if applicable. May be required to adjust shifts to meet the operational needs of the practice, • Cross-trained in all specialties to ensure continuity of service and coverage across the department. All staff are hired for the building, not a specific suite or specialty, and expected to adapt to evolving practice needs, • Maintains the kiosk representative station when assigned, assisting patients with check-in, navigation, and general inquiries to ensure a welcoming and supportive experience, • Works with a sense of urgency, • Performs other tasks as required for the effective and efficient functioning of the Practice when directed to do so by Supervisory and Managerial personnel, • Actively monitors and works assigned and unassigned work queues during downtime to support efficient operations and ensure timely patient service, • Respond to emails promptly and professionally, ensuring all inquiries and concerns are addressed in a timely manner. Utilize Reply All when needed, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of customer service or healthcare related experience, • Experience as a receptionist in a healthcare setting, • Experience working with electronic health records, • Experience working with scheduling programs, • Ability to work independently and as a team, and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Overview: $35-$50 dollars an hour, depending on experience. The Heavy Equipment Technician (Yellow Iron) reports to the Maintenance Supervisor. The Heavy Equipment Technician is personally responsible for performing complex preventative maintenance tasks, and troubleshoots and repairs a wide variety of operational equipment (Trucks and Yellow Iron). • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Repairs as needed equipment (including, but not limited to, bulldozers, skid stears, front-end loaders, yards trucks, tractors, forklifts, and company vehicles)., • Diagnoses and repairs differentials, hydraulic systems, motors, transmissions, drives, air conditioning systems, and electrical systems., • Performs tasks per preventative maintenance checklist., • Completes records such as work orders, card files, P.M. checklists, and oil samples. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: Additional Responsibilities • Maintains advanced knowledge to diagnose and repair mechanical problems on heavy equipment (heavy equipment includes but not limited to: yellow iron machinery, tractor trailers, forklifts, and other diesel trucks), • Performs repairs and assigned preventative maintenance services., • Estimates time and material cost on vehicle repairs and requisition of new parts., • Conduct safety checks on vehicles., • Completes required paperwork utilizing fleet maintenance software program associated with repairing vehicles, documenting part usage, and accounting for repair time., • Reviews, completes, or assigns repairs identified on Driver Vehicle Inspection Reports., • Maintain a clean, safe work area in compliance with Company safety protocols and OSHA standards., • This position will have no direct reports, however they will work in collaboration with the other yellow iron diesel mechanic on staff, although on different shifts., • Assists Sr. Technicians in the completion of project work., • Must be able to lift 50 lbs, • Performs other duties as assigned Requirements and Qualifications::, • Applicants must be at least 18 years of age and legally eligible to work in the United States., • A valid driver’s license is required. CDL a plus., • At least 5 years of experience in job duties., • Sanitation or construction industry experience a plus., • Computer diagnostic experience as diesel technician a plus., • Experience with troubleshooting/repairing DPF systems diagnostic software such as Premium Tech Tool (Mack), Allison transmission, Cummins, CAT, Peterbilt, and Paccar., • Working knowledge of applicable DOT and OSHA standards and regulations., • Must be able to speak and read English well enough to converse with colleagues, drivers and dispatch, and be able to make legible entries on reports and records., • Must be able to meet the physical and safety requirements of the position.

Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters Position reports to the Customer Service Supervisor Perform manual work taking readings of meter dials

Job Description Title: NY Quality Checker Quality Department Reports To Quality Manager President Container Group 1.0 Main Function Create constancy of purpose toward improvement of product and service to meet and exceed the customer’s needs. Responsible for checking orders running through-out the plant against President Containers Groups product specifications, quality standards and systems. 2.0 Duties and Responsibilities • Perform a closed loop checking procedure from corrugators through converting machines on orders produced. (Start at corrugator and follow order through the plant)., • Check quality standards on jobs as they are running through the plant., • Check product being produced at machine centers against factory tickets, print cards and Mylar’s., • Check sheets from corrugator for caliper, dimensions, scores and correct board grade (white/kraft)., • On converting machines perform the following quality checks., • Measuring score to score panels and flaps of carton., • Check that print matches print card and all instructions on factory ticket., • Check that color matches GCMI, PMS or Special Color match., • Check that cartons have proper glue lay-down and fibre pull., • Check that cartons can be made up correctly., • Check that cartons have proper manufacture’s glue gap., • Check proper caliper attained., • Check bundle and unit count is correct., • Check that correct dunnage placement and pallet pattern., • Check that employees are properly performing quality checks at machine centers hourly., • Complete Certificate of Analysis/Compliance when applicable., • Perform checks on measuring equipment, where applicable, (micrometers, pH Meters, zahn cups), using calibrated equipment and/or company standards., • Monitor Clear Vision Glue Check System – where applicable, report any problems with the equipment., • Check rework log sheet to ensure any product in rework area is properly recorded., • Perform any quality tests when necessary., • Comply with company policies and procedures., • Additional duties as assigned by management. 3.0 Education and/or Experience High School Graduate Minimum 3 years experience in related field Computer literate Candidates are PREFERRED who offer the following: 2 years of experience in corrugated packaging industry. 2 years of experience in the Quality discipline (TQM, SPC, ISO 9000) 4.0 Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. 5.0 Technical Skills The individual must have a working knowledge of the following: Ability to read company specifications for product being produce. Have working knowledge of quality standards for inspection purposes. Read graphic print cards against product being produced for correct print application. Able to perform measurements using a tape measure accurately. Ability to perform mathematical problems to ensure correct bundle and unit counts. Able to communicate effectively, with management, supervisors and co-workers. 6.0 Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 7.0 Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. While performing the duties of this job, the employee maybe exposed to the following: moving mechanical parts, wet and/or humid conditions, high, precarious places; fumes or airborne particles; and vibration. The noise level in the work environment is usually loud. 8.0 Leadership Attributes The individual must posses the following: • applying both positive and corrective feedback,, • Understands and demonstrates positive motivational skills., • Demonstrated confidence including providing a consistent leadership style with an acceptable level of professional assertiveness. 9.0 Performance Measurements The performance of the Quality Checker will be measured as follows: Operating standards - Meet or exceed the Operating Standards in the areas of quality, safety, customer satisfaction and productivity. Such standards will be set annually and communicated to the supervisor. Personal growth - while the company will provide the tools to assist the employee to grow professionally the responsibility for moving forward lies with the individual. Each year there will be goals developed and agreed to by the supervisor and his/her superior. Employee relations - through observations the Employee will be evaluated regarding his/her and his/her reporting skills and advancements in the areas of motivational techniques and results, positive and corrective/constructive feedback; subordinate development and creating a positive work environment. Creativity - this will be evaluated by how active the Quality Checker is in participating and advancing the business through new and innovative ideas. 10.0 Safety The Quality Checker must comply with all President Container Group safety requirements and policies. Company DescriptionPresident Container Group, a leading independent manufacturer of Corrugated Packaging (Sheets, Boxes, Trays, Partitions, Display Units, etc.).President Container Group, a leading independent manufacturer of Corrugated Packaging (Sheets, Boxes, Trays, Partitions, Display Units, etc.).

What's in it for you? Salary Range: $58,000 - $65,000 (depending on experience) Benefits: · Paid Time Off & Paid Federal Holidays · Medical, Dental, Vision & Life Insurance · Employee Assistance Program · Flexible Spending Accounts / HSA · 401K Employer Match · Educational Assistance · Incentives and Merit Increases · Paid Time to Volunteer ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Demonstrate understanding of HFCU’s Mission, Vision and Core Value’s, along with expertise in HFCU’s products and services, including all available tools and resources to effectively support the management of the team., • Demonstrate engagement, enthusiasm, and passion for leading the branch. Provide guidance and support for each team member through utilizing HFCU’s Relationship Building Model, and individual performance development through monthly 1X1s., • Demonstrate understanding and support of all HFCU initiatives for employee development and team engagement through collaboration with Human Resources and HFCU’s training and development efforts., • Consistently work with the Branch Manager to develop an appropriate succession plan., • Effectively communicate with department leaders and peers to develop a network of support and collaboration., • Facilitate communication of all necessary information with the team on a daily, weekly and monthly basis, including but not limited to daily huddles, and monthly branch meetings., • Ensure member service standards are met through effective coaching and development of each team member. Handle all concerns and complaints in a professional and supportive manner, escalating situations with a recommended solution. Collaborate with departments to enhance member service as needed, and ensure proper follow through., • Partner with Business Intelligence to utilize all available tools and resource to analyze branch trends, recognize new ways to capture and grow business, and recommend possible solutions to Retail Leadership., • Assess branch trends in areas such as transactional, goal attainment and industry standards in order to make effective recommendations for annual headcount. Assist in recruitment efforts as needed., • Partner with the Branch Manager to assume responsibility for all areas of branch management, including all day-to-day operations. Demonstrate proficiency in all operational tasks and sales processes, and ensure timely completion of all as expected by Retail Leadership. Demonstrate an ability to support and function in all branch positions as needed., • Proactively plan activities to aid in the attainment of monthly goals. Partner with the Branch Manager to plan sales attainment efforts, and coach and develop team members to successfully participate in such efforts. Examples include, but are not limited to, in-branch call nights, collaboration with local businesses on membership drives, and dissemination of promotional information., • Participate in community involvement to develop relationships with community leaders within your branch’s geographical location, and across HFCU’s field of membership, to increase brand awareness., • Proactively look for operational enhancements and research options to present for process improvements to the Enhancement Committee. When applicable, partner with departments to brainstorm, design and implement approved enhancements., • Maintain a safe and sound work environment adhering to all audit and security expectations., • Participate in organizational team projects, representing Retail in a professional and competent manner. EDUCATION/CERTIFICATION: Bachelors’ degree plus one to three years’ experience as a Branch Supervisor; or a comparable combination of education and experience. Notary License required or within 6 months of hire. KNOWLEDGE: This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. EXPERIENCE: Extensive financial industry experience, including but not limited to cash handling, customer service, needs based selling, goal attainment, employee management and development, project and team participation, and community development. Experience using P.C. based software including Microsoft Office. SKILLS/EXPERIENCE: • Demonstrate the ability to think critically and creatively to problem solve and build business plans., • Demonstrate the ability to effectively collaborate with direct team, department leaders and line of business partners to achieve organizational goals., • Demonstrate self-awareness, discipline and a strong desire to learn and contribute to the success and wellbeing of self, team members and the organization., • Demonstrate an ability to effectively communicate with internal and external members in a professional and respectful tone and manner., • Demonstrate a strong commitment to listening, anticipating and addressing the needs and concerns of internal and external members., • Advanced analytical/technical knowledge pertaining to decision analysis and financial/budget administration., • Ability to project a professional appearance and positive attitude at all times., • Bilingual a plus. Equal Opportunity Statement Employment at our Credit Union is based upon merit, ability, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Operations Supervisor II is responsible for supervising the collections activities in one or more lines of business (commercial, residential, roll-off and container delivery pick up). The Operations Supervisor II manages drivers and helpers and works with the Operations Hauling Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Route Planning and Safety Awareness • Check in Drivers and helpers ensuring they are fit for duty, in uniform, and have proper PPE., • Understand and provide leadership to achieve and communicate about safety goals and objectives., • Analyze drivers’ routes to assess any unsafe conditions and work with the sales and dispatch team to remove unsafe conditions identified., • Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards., • Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective safety program., • Conduct route observations and coach drivers on safe driving and monitor progress., • Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees., • Monitor telematic system for unsafe events (distracted driving, seatbelt use, speeding, etc) and coach employees on unsafe driving behaviors, • Perform route vehicle inspections – safety lane., • Respond to vehicle accidents and conduct preliminary investigations., • Survey a new stop for safe service., • Monitor/supervise DVIR pre and post trip activities by driver, • Ensure adherence to DOT regulations, environmental compliance, and municipal ordinances., • Maintain accurate route documentation, service records, and regulatory paperwork. Customer Experience • Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience., • Understand missed pickup goals and meet or exceed expectations related to those goals., • Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders., • Interact with customers to solve and rectify any issues and improve the overall customer experience., • Communicate any changes/needs to the appropriate contact for Municipal work., • Onsite customer visits may be required periodically., • Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company. Efficiency • Identifies, evaluates, and develops route assignments that are cost effective and meet business objectives., • Provides detailed analysis of route performance to ensure all pickups are made and are done on a timely manner., • Understand missed pickup goals and meet or exceed expectations related to those goals., • Review weight audit activity – following a truck., • Route audit to ensure we are not picking up cancelled customers., • Work with Dispatch to manage door traffic., • Monitor employee attendance, punctuality, and performance., • Verify proper waste segregation and disposal procedures are followed. Employee Engagement • Create a collaborative, communicative team environment and drive employee engagement with the Company., • Build and develop talent on the team, understand employees' career goals and provide coaching to get employees ready for advancement with the Company. Requirements and Qualifications::, • 3+ years of experience in waste management operations, • 2+ years of supervisory experience in waste management, transportation, and/or logistics services, • Experience with route optimization and efficiency improvement., • Associate’s degree or higher in Business, Logistics, or related field preferred or equivalent in work experience, • Knowledge of DOT requirements for commercial vehicles, • Strong analytical skills, • Knowledge of PowerBI preferred, • Computer skills (Microsoft Outlook and basic Excel), • Must have desire and ability to learn the company’s software applications Must possess strong written, verbal and interpersonal communication skills Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $80,000.00/Yr. Salary Range Maximum: USD $90,000.00/Yr.

Panera Bread - 444 Route 211 E [Restaurant Supervisor] As a Manager at Panera Bread, you'll: Create an everyday oasis for customers while enjoying a meal in a bakery-cafe; Invest in and develop the cafe teams to help them execute flawless service and create memorable experiences; Keep customer servi

You'd make a great shift supervisor if you:. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike. You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products.

O'Reilly Automotive - 183 Dolson Avenue [ASM / Store Supervisor] As an Assistant Store Manager at O'Reilly Automotive, you'll: Assist the Store Manager in developing team members who deliver excellent customer service; Support the overall operation of the retail stores as a complement to the Store M

Job Description "EVERYONE IS FAMILY IN OUR HAUS" Mission Alpin Haus specializes in the sales and service of products to help families enjoy the great outdoors. The Lot Attendant is responsible for the safe moving and transport of the Company’s and customer’s recreational vehicles, boats, and other equipment both on property and occasionally, over the road. Schedule: Monday-Friday, occasional Saturdays Pay: $18-$21 based on experience Outcomes Successful candidates will: • Transport recreational vehicles on and around Alpin Haus parking lots, and occasionally to customer or other locations, • Park and/or move vehicles/boats to maximize use of space and maintain lots in good order, • Keep parking areas clean, • Catalog, store, and ensure safekeeping of all keys to units, • Assist in preparing vehicles for maintenance; protect tires, battery, and finish against deterioration, • Perform light indoor shop maintenance, such as sweeping, general cleaning, trash collection and disposal, as requested, • Record and report description of any external damage discovered to units This position does not have supervisory responsibilities. Qualifications • Must have experience towing trailers, boats, campers, etc., • High school diploma, • 1 year experience driving or pulling recreational vehicles and/or boat trailers, • Ability to follow safety instructions and promote a safe working environment, • Customer friendly, • Observant and well organized, • Ability to work with minimal supervision, in a fast-paced environment, • Experience in following written guidelines to perform job functions Physical and Environmental Conditions • Talking and hearing, walking and sitting, using hands to grasp, pushing, pulling, climbing, crouching, and reaching with arms/hands, are required., • Ability to lift up to 50 pounds occasionally, and up to 20 pounds frequently, to move objects., • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor., • The company reserves the right to add to/revise an employee's job duties at any time at its discretion. A1Jj6Iak6v

Job Description President Container Group, a leading independent manufacturer of Corrugated Packaging (Sheets, Boxes, Trays, Partitions, Displays, etc..) is seeking a full-time experienced Shipping Load Planner for its factory in rural Orange County, NY (Middletown), 60 miles north of New York City (20 miles from New Jersey and Pennsylvania). President Container, the manufacturing arm of PCG, is one of the largest corrugated plants (over 500,000 square feet) in North America. Our state-of-the-art facility has some of the most up-to-date machinery in the industry, and with it we produce in excess of 2.3 billion square feet of corrugated each year. We are committed to producing sustainable packaging that is clean, safe, and protects the environment and the communities in which we live. Job Summary: Oversee all aspects of load planning including, but not limited to: forklift operator movement, truck routing, and reconciliation. This is a 3rd shift position (11:00PM - 7:00AM). Responsibilities: • Monitor and evaluate the safe and efficient loading process of freight throughout the shift., • Inspect finished product periodically after loading to ensure high quality standards., • Manage Return Goods., • Manage finished items on the floor to insure jobs are being appointed and moved in a timely manner., • Create delivery receipts for all loads once it has been confirmed the loads is complete and he have confirmation on a delivery., • Inform the Logistics Manager of any problems or situations that may negatively impact the performance of the department or Company., • Adhere to the daily production schedules and make recommendations for optimizing the schedule to meet cost, quality, delivery, and service goals., • Communicate with other shift supervisors to avoid conflicts between shift changes. Requirements: Education and/or Experience • High school diploma or GED. With Reading, Writing and Math skills at a minimum of 10th Grade level., • College and/or related technical experience, • Two years’ experience in Corrugated box industry, • Two years’ experience as a Forklift Operator and/or Truck Driver. Able to read and write in English and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Able to read a tape measure with speed and accuracy. Able to calculate figures and amounts such as percentages, measurement, volume and rate. Able to apply concepts of high school math. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. Ability to deal with problems involving several concrete variables in standardized situations. Technical Skills The individual must have a working knowledge of the following: Able to use Microsoft Suites products. Map reading and commercial truck routing. Equipment design and capabilities that can be translated into efficient operation. This also supports the supervisor's role of teacher and trainer for his/her personnel. Cost issues in order to make daily decisions that will reduce overall costs and will help the supervisor find areas that require improvement. Quality standards. Regulatory requirements including but not limited to wage and hour requirements, environmental and waste minimization, company policies, and personnel requirements including OSHA, DEQ and EEO. Certificates, Licenses, Registrations May be required to maintain a current Lift Truck Operator License if experienced as such. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, or crouch. The employee is occasionally required to sit. The employee must be able to lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. While performing the duties of this job, the employee is sometimes exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, and vibration. The noise level in the work environment is usually loud and protective hearing equipment must be used. Leadership Attributes The individual must possess the following: Superior time management skills including the ability to manage multiple issues concurrently and the ability to lead an effective and efficient meeting. Teaching skills in order to function effectively as a teacher for his personnel both in the technical and administrative parts of the position. Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution. Excellent employee relations skills including being an active listener, understanding how to appraise personnel, applying both positive and corrective feedback, being able to resolve conflicts either involving the supervisor directly or as a third party, understands and demonstrates positive motivational skills including coaching and delegation techniques. Demonstrated confidence including providing a consistent leadership style with an acceptable level of professional assertiveness. Professional appearance to support his/her role as a managerial representative of the company. Performance Measurements The performance of the supervisor will be measured as follows: Operating standards - the supervisor will need to meet or exceed the Operating Standards in the areas of quality, cost, safety, customer satisfaction and productivity. Such standards will be set annually and communicated to the supervisor. Personal growth - while the company will provide the tools to assist the supervisor to grow professionally the responsibility for moving forward lies with the individual. Each year there will be goals developed and agreed to by the supervisor and his/her superior. Employee relations - through observations the supervisor will be evaluated regarding his/her skills and advancements in the areas of motivational techniques and results, positive and corrective/constructive feedback, subordinate development and creating a positive work environment. Creativity - this will be evaluated by how active the supervisor is in participating in advancing the business through new and innovative ideas. For more information on President Container Group, please see our YouTube Video: President Container Group is an Equal Employment Opportunity Employer M/F/V/D. President Container Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Company DescriptionPresident Container Group, a leading independent manufacturer of Corrugated Packaging (Sheets, Boxes, Trays, Partitions, Display Units, etc.).President Container Group, a leading independent manufacturer of Corrugated Packaging (Sheets, Boxes, Trays, Partitions, Display Units, etc.).

Key Responsibilities Monitor and manage incoming contact channels and agent status to ensure adequate coverage Train and coach Level 1 agents to maintain high standards of customer support Handle escalations and collaborate with management on resolutions as needed Required Qualifications 1-3

Wawa - JobID: JR118409 [Department Manager] As a Customer Service Supervisor at Wawa, you'll: Be responsible for the complete operations of the store when a more senior level manager is not present; Assist store management in customer service, product availability, safety, shift management, and vend

Reporting to the Manager of Building Trades, the Carpenter Shop Supervisor is responsible for managing general carpentry, door, window, lock, and glass related maintenance and repairs for all campus buildings, facilities and housing. Coordinates work schedule with supervisors of other maintenance tr

Accept customer calls and return customer. Handle incoming customer service calls. Work and learn from management teams to stay up to date on new products, services, and policies.

Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E

Dave & Busters - JobID: R-1000467 [Store Manager] As a Customer Service Captain at Dave & Busters, you'll: Ensure Guests' initial impressions with Dave & Buster's are positive and welcoming; Be a strong communicator who will guide the Guests through their Midway, retail, game rental and dining exper

Sherwin Williams - 2541527 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

The Shift Supervisor contributes to Au Bon Pain's success by ensuring we consistently meet our high standards of hospitality and "Guest First" service. The Shift Supervisor assists the café manager with daily operating procedures, such as maintaining café operations, ensuring product quality, maxi

They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor. Manager, Sales & Custom

We have an exciting opportunity for a Full-time, Food Services Supervisor to join the Dining & Nutrition Services department. The Food Services Supervisor is responsible for providing quality food service to residents, patients and employees, and for maintaining a clean, sanitary unit including orga

At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department. We ar

Good verbal, written, and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials, and general public. Possess working vehicle to travel with in service area as neede

Taco Bell - Somerset is looking for a full time or part time Store Supervisor for our location in Franklin Township, NJ. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. Qualified Store Supervisor candidates will have previous experi

As a Customer Service Specialist, you'll be an integral part of the operations and sales support team, managing customer accounts from order placement through delivery. Our client, a leading manufacturer of food and beverages is seeking a Customer Service Specialist to join their team. This role req

Taco Bell - Somerset is looking for a full time or part time Store Supervisor for our location in Franklin Township, NJ. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. Qualified Store Supervisor candidates will have previous experi

We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w

Hobby Lobby - JobID: 835500 [Department Supervisor] As a Customer Service Manager at Hobby Lobby, you'll: Perform duties as front-end manager; Assist customers with returns; Manage registers; Assist customers as needed; Provide excellent customer service; Be a vital part of the management team.

Excellent communication and customer service skills. If you enjoy problem-solving, working with tools and equipment, and delivering excellent customer service, this is a fantastic opportunity to grow your career. In this role, you’ll be the go-to expert for customers needing product support—whet

Levy Restaurants - JobID: 9D1E3286919BB7ED21A50C7E53FABC09 [Department Manager] As a Concessions Supervisor at Levy, you'll: Greet, direct, and respond to guest questions and needs; Understand menu offerings, presentation, and pricing; Ensure products are displayed and merchandised appropriately; En

Columbia Sportswear Company - JobID: R-020388-2 [Store Manager] As a Retail Supervisor at Columbia Sportswear Company, you'll: ?Oversee the day-to-day work of assigned associate level staff; Provide direction and guidance, training and coaching to associate level team members; Supervise assigned dep

As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community. Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers. Prepare and coach the preparation of food and beverages

A Restaurant Supervisor will assist in the planning and management at Taco Bell - Somerset in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Restaurant Supervisor responsibilities -Monitor team members to f

Maintains fast, accurate service, provides excellent customer service and meets and/or exceeds both company and customer expectations. Ready for the ride of a lifetime? Apply for a Shift Supervisor position today!. Here's what it takes to be a great Shift Supervisor:.

The Customer Service / Complaint Intake Specialist is responsible for administrative data collection, entry, and customer communication related to field actions and product notifications. JOB TITLE: Customer Service / Complaint Intake Specialist. Experience in customer service or complaint intake.

Red Robin - 2511 South Road Route 9 (12601) Oakwood Commons Plaza [Restaurant Shift Supervisor] As a Shift Supervisor at Red Robin, you'll: Effectively and efficiently support restaurant operations by following the best practices of the Company and Brand Equity Standards; Ensure Guest satisfaction a

Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Contri

As a Customer Service Representative, you will be responsible for addressing inquiries, resolving issues, and delivering outstanding service in a fast-paced environment. Previous experience in a call center or customer service role is preferred. Assist customers with inquiries related to products or

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day. Helping ensure customer satisfaction by resolving customer issues/questions related to service, billing or othe

Experience: Customer Service: 3 years Work environment: Office. Required Skill: Must have 3+ years Customer Service experience, preferably within a food manufacturing environment. Ability to advocate for the best possible outcome for our customers.

The Facilities Supervisor supervises cGXP Facilities Maintenance Mechanics performing a wide variety of maintenance activities to support a GMP manufacturing site. Receives assignments in the form of objectives with goals/measures predefined from Manager of Technical services.

Provides full-service account management regarding products and services, including pricing, availability, and shipping information Responds thoroughly and timely to inquiries, via phone, email, or directly to customers, within an industrial distribution environment. CUSTOMER SERVICE REQUIREMENTS:.

Required Skill: Must have 3+ years Customer Service experience, preferably within a food manufacturing environment. Experience: Customer Service: 3 years Work environment: Office. Proven ability to communicate Ability to record and maintain accurate details of all customers interactions, inquirie

We are known for delivering insights, products, and services that make quality care more accessible and affordable. Contractor engagement including oversight and management of all contracts for facility services. Proven leadership/team building skills which adhere to McKesson's ICARE (Integrity, Cus

Total Wine & More - 465 US Highway 46 Department Manager[] As a Retail Store Supervisor, you will: Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services; Create and foster a sales-focused environment through the developm

We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike. Understand how to create a great customer service experience. Customer service experience in a retail or restaurant environment - 1 year.

Carvana - JobID: 7347625 [Customer Service Representative] As a Customer Service Advocate (Delivery) at Carvana, you'll: Facilitate and coordinate the delivery of purchased vehicles to customers; Frequently interact with customers in person, by phone, email, and text; Coordinate with customers the d

As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community. Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers. Prepare and coach the preparation of food and beverages