Customer service support jobs in Vestal, New York - Page 3Create job alerts

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. Be able to work 15-25 hours per week and commit to a certain routine. The hours are completely flexible and no previous experience is necessary.

Job Description Director / VP of Operations — Growing Fuel & Convenience Store Brand (Upstate NY) Be part of something big! Join a fast-growing fuel & retail brand that’s redefining the modern travel experience. We’re on a mission to develop 40+ mini travel centers across Upstate New York over the next decade — combining the best in fuel, convenience and quick-service dining. We’re looking for a results-driven Director/VP of Operations to lead our convenience store and fuel operations division with strategic vision, operational excellence, and a passion for growth. About the Role As our Director/VP of Operations, you’ll be the driving force behind our multi-site development expansion throughout Upstate NY — ensuring every location operates with excellence, consistency, and heart. You’ll lead a growing operations team, establish scalable systems, and shape the customer experience that defines our brand. This is a hands-on, strategic leadership role for someone who knows the ins and outs of fuel retail, convenience store operations, and QSR management. What You’ll Do • Lead Growth: Play a key role in overseeing operational infrastructure to support our Upstate NY sites — from launch playbooks to ongoing performance management., • Drive Excellence: Develop and enforce operational standards across fuel and retail units, ensuring best-in-class efficiency and customer satisfaction., • Empower Teams: Recruit, train, and inspire location managers and field leaders to deliver consistent, high-performing results., • Optimize Operations: Manage P&L, streamline processes, and maximize margins through smart merchandising, supply chain partnerships, and technology., • Strategic Execution: Partner with executive leadership on market expansion, site design, and strategic initiatives. What We’re Looking For • Proven multi-unit leadership experience in fuel retail and convenience store operations (3-5+ years preferred). Travel Center Management Experience a BIG Plus!, • A hands-on boots on the ground leadership style with the ability to mentor, motivate, and develop future leaders., • Proven track record in budgeting, P&L management, strategic execution and scaling operations, • Strong background in team development and performance management., • Deep understanding of fuel supply, retail merchandising, and QSR operations., • Excellent communication and analytical skills with a data-driven approach to decision-making., • Professional, approachable, and adaptable — thrives in a fast-moving, growth-oriented environment., • Passion for exceptional guest service and maintaining the highest brand standards., • A leader who thrives in fast growth environments and knows how to maintain quality at scale. Why Join Us? • Ground-floor opportunity to help shape a rapidly expanding brand., • Very attractive compensation package including Competitive salary and monthly bonus program., • Additional Bonus for each new store opening, • Car allowance, EZpass and gas card, • Comprehensive Benefits plan including Medical/Dental/Vision/Life Insurance/401k & more!, • Long-term growth potential as the company expands regionally., • Collaborative, forward-thinking leadership team that values innovation and operational excellence. Ready to lead the charge in expanding Upstate New York’s great travel stop brand? Apply now and help us deliver an exceptional experience — one stop at a time.

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

K+ per year / Healthcare benefits / PTO - As a Customer Support Associate at Pomelo Care, you will: Provide excellent customer service to clients via phone, email, and chat; Troubleshoot and resolve customer inquiries and complaints; Maintain accurate records of customer interactions and transaction

GapGap - JobID: 322945 [Sales Associate / Team Member] As a Sales Associate at Gap, you'll: Handle customer interactions and potential issues courteously and professionally; Seek out and engage with customers to drive sales and service using suggestive selling; Support sales floor, fitting room, cas

Job Description Mavis Tires & Brakes at Discount Prices - AUTOMOTIVE TIRE TECHNICIANS ($800 New Hire Bonus) Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Tire Technicians to join Team Mavis TODAY at our state-of-the-art automotive service and retail tire sales centers in the Binghamton, NY area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. Mavis offers eligible Automotive Tire Technicians GUARANTEED WEEKLY BONUS PAYMENTS during the introductory period of employment, totaling up to $800! WHAT IS THIS GREAT CAREER OPPORTUNITY? As an Automotive Tire Technician, you're the backbone of our business. That's why you'll realize the rewards of a career with competitive, guaranteed base compensation PLUS additional earning potential through significant weekly bonus payments. The starting base rate of pay for an Automotive Tire Technician is negotiable. • NO EXPERIENCE IS NEEDED! We'll teach you everything you need to know through PAID TRAINING. To help introduce you to our weekly performance-based incentive programs and to give us an opportunity to coach you on our industry-leading processes, Mavis offers eligible Automotive Tire Technicians GUARANTEED WEEKLY BONUS PAYMENTS during the introductory period of employment, totaling up to $800!, • Automotive Tire Technicians install new tires and wheels and perform tire services -- like rotations, balancing and flat repairs -- to keep our valued customers' vehicles operating safely. HOW DO I KNOW IF A CAREER WITH MAVIS IS RIGHT FOR ME? You'd be a great fit for the Automotive Tire Technician position if you: • like paid training and using proven processes;, • are motivated by commissions/incentive compensation;, • value reliability, punctuality and teamwork;, • love working in a fast-paced environment;, • enjoy staying active;, • are open to learning;, • care about meeting customer-promised delivery times and providing quality service;, • want to work for a growing company that promotes from within; and,, • be at least 18 years of age;, • be legally authorized to work in the United States; and, At Mavis, we understand that our people are our greatest asset. We value our team members' hard work and that's why proudly offer you benefits and rewards to support your lifestyle and well-being. As an Automotive Tire Technician, you can expect: • A safe, positive working environment;, • An excellent combination of fringe benefits, like health, vision and dental insurance;, • A 401(k) retirement savings plan with employer match;, • Paid vacations;, • Paid time off;, • Paid holidays;, • Life insurance;, • Paid on-the-job training; and,, • Opportunities for career growth and advancement What are you waiting for? APPLY NOW! Candidates can apply online at . OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995. For more information about Mavis, please visit . Mavis is an Equal Opportunity Employer Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting . We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to . Job Posted by ApplicantPro

Job DescriptionBusiness Office Assistant Susquehanna Nursing & Rehab – Johnson City, NY Full-Time | Day Shift Pay-Rate $20-$21.hour Susquehanna Nursing & Rehab is seeking a detail-oriented and customer-focused Business Office Assistant to support our daily business and administrative operations. This role is perfect for someone who enjoys helping others, staying organized, and working in a fast-paced healthcare environment. Responsibilities: * Assist residents, families, and staff with billing questions and office needs * Support the Business Office Manager with daily tasks * Process paperwork, maintain accurate records, and handle data entry * Answer phones and greet visitors professionally * Assist with payroll, insurance, and admissions documentation as assigned * Perform other clerical duties to keep the office running smoothly Qualifications: * Previous office or clerical experience preferred (healthcare setting a plus) * Strong customer service and communication skills * Ability to work with confidential information * Basic computer skills (Microsoft Office, email, data entry) * Organized, dependable, and able to multitask Why Join Susquehanna Nursing & Rehab? * Supportive team environment * Opportunities for growth within a large healthcare organization * Competitive pay and benefits * Meaningful work that supports residents and their families Apply today and join a team that makes a difference every day! Susquehanna Nursing & Rehab is an equal opportunity employer.

Job Description Your dependability, organization, and people skills will shine in this role as you become an integral part of our customer-focused team. We offer competitive wages alongside a rewarding commission plan, and a comprehensive benefits package. Salary Details: • Competitive benefits package with exclusive privileges, • Medical, Dental, and Vision insurance, • Paid Parental leave, • 401K with a rewarding company match, • Exclusive Company purchase discounts, • Comprehensive company-provided training, • Flexible schedule options (Please inquire for details) Key Duties and Responsibilities: • Safe operation of a Company vehicle in accordance with state and federal DOT laws., • Adherence to established safety procedures., • Completion of daily service orders promptly., • Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly., • Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions., • Valid driver’s license, • Reliable transportation to and back from work, • High school diploma or equivalent, • Familiarity with the city area where duties will be performed, • Excellent interpersonal and communication skills (verbal/written), • Please note, candidates offered a position must undergo a DOT physical (at the time of hire and every two years thereafter), a drug screen, and a background check in line with state and Federal laws., • Minimum of one year of year of plumbing or maintenance is required, • Face-to-face customer service, • Able to work Saturdays and evenings if needed, • Able to work a rotating on-call schedule Physical Requirements: • Ability to lift over 100 pounds, • Ability to drive for extended periods (2-3 hours) Culligan by WaterCo fosters an inclusive workplace, making decisions and setting criteria for employment without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor deemed unlawful by federal, state, or local statutes. With over 87 years of experience in designing and distributing residential, commercial, and industrial water treatment systems, Culligan proudly holds the Good Housekeeping Seal, Consumer Digest "Best Buy" rating, and is recognized by the iconic "Hey Culligan Man" tagline. With over 800 dealers worldwide and offices in more than 90 countries, we lead the industry in service, support, and product innovation. For further information or to connect with our recruiting team, text "JOBS" to 847-741-8623. Culligan by WaterCo is an Equal Opportunity Employer. #SVC Company DescriptionABOUT CULLIGAN INTERNATIONAL Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment services and solutions. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers in North America, direct operations and other dealers is the largest in the world, with over 7,800 employees and 1,000 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit: CULLIGAN INTERNATIONAL\r\n \r\nFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment services and solutions. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers in North America, direct operations and other dealers is the largest in the world, with over 7,800 employees and 1,000 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises.\r\n\r\nFor more information visit:

Job Description JOB SUMMARY/OBJECTIVE: The Field Service Technician will be responsible for supporting our Security Imaging CT (Computed Tomography) systems located at Las Vegas International Airport. In this position you will be responsible for building good relationships with the customers while performing a new system install, servicing an existing system or providing system maintenance in the field. It is important for the Field Support Technician to be organized and have excellent communication skills to support the customer and maintain communication with the corporate office. The right candidate for this position should have excellent time management skills and a willingness to learn. Our Field Support Technicians will be trained on our systems and receive support from managers and other Field Support Technicians, often remotely. There will be some travel to the corporate office in Binghamton, NY for trainings. To excel in this key role, you must be able communicate clearly. ESSENTAL FUNCTIONS: • Responsible for meeting daily service repair needs and driving customer satisfaction; Conducts follow up calls with the customer to ensure satisfaction of work., • Installs, repairs, and maintains equipment in the field., • Demonstrates good electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge., • Ability to read and follow electrical/mechanical schematics to assist in isolating fault to root cause component/assembly., • Documents all inspections, maintenance, repair work and submits paperwork in a timely basis as required by SureScan Corp and customer contract., • Order, install, and return parts and manages repair parts cycle time., • Reviews all logs for open issues and prepares formal reports as necessary., • Participates in Service Sales opportunities and assists with promoting and implementing revenue programs as needed., • Assesses product/equipment performance based on field support data; recommends modifications or improvements., • Seeks to provide technical support to other SureScan Corp and third-party service professionals as required., • May participate in site surveys, pilot program service activities, attend meetings, champion special projects, and prepare exclusive reports., • Maintains clear and concise business communication proficiency, both oral and written., • Establishes and maintains a close relationship with senior level FSS’s and Product Managers to support the needs of SureScan Corp., • Remains aware of current technical trends., • Exercises every available measure to control and minimize costs., • Travel and work hours outside of Monday-Friday are required., • Comply with and ensure department compliance with Company health, safety, and environmental policies., • Comply with all applicable U.S. export control and security regulations., • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice., • Identify and resolve of customer issues, provide the customer with the appropriate communication, and involve appropriate Service and Sales Personnel as required., • Operate under required knowledge of regulatory requirement (Federal and State Radiation performance standards, registration, Quality Systems Regulations, EPA regulations and OSHA regulations., • May include other duties as assigned and/or special projects. QUALIFICATIONS - EDUCATION/EXPERIENCE: • Associate degree or Related Trade Certification (electrical, electronic, mechanical) or Military Training (electrical, mechanical, electronics.) Preferred, • Minimum of two years-experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment., • Possesses basic technical knowledge of X-Ray technologies., • While supervision is not considered a primary responsibility of this position, there may be instances where supervision of others on a project basis may be required. PREFERRED QUALIFICATIONS: • Customer/Client Focus., • Communication Proficiency., • Problem Solving/Analysis., • Electro-Mechanical Maintenance and Repair., • Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software program. TRAVEL: • This job operates in what is typically considered off-site locations, wherever SureScan Corp designates. Service will typically be rendered at airports, correctional facilities, courthouses, cruise ships or other locations as required. This role routinely uses computers and electrical and mechanical tools., • While performing some duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. PHYSICAL DEMANDS: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, reach with hands and arms and lift up to 50 pounds., • Possess excellent organizational, communication, interpersonal skills with the ability; to multitask several projects at once., • Excellent customer service skills and the ability to handle stressful situations., • Self-motivated, reliable, and accountable individual., • Possess excellent telephone skills., • Ability to lift item up to 50 lbs. unassisted., • Must be able to push/pull 200 lbs., • Must be able to move/ manipulate equipment weighing up to 1000 lbs. with the assistance of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation., • Job requires frequent bending, stooping, twisting, turning, and working in unusual positions requiring full body mobility., • Must be able to work safely and follow safety precautions in extreme environments (temperature, humidity, noise, confined spaces, etc.) around dangerous industrial equipment. WORK AUTHORIZATION/SECURITY CLEARANCE (if applicable): • Must be able to complete DHS Public Trust Background Check and Drug test. ADVANTAGES OF WORKING FULL-TIME: • Full Compliment of benefit options available. WORK LOCATION: • In person (Las Vegas International Airport) SureScan LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

Job DescriptionDescription: Overview: Support Service Specialists support credit union operations by monitoring various reports, using analytics and accounting information to ensure compliance, accuracy and authenticity of member account information. Receive incoming calls and provide prompt, accurate service to members, by assisting with a variety of financial transactions and cross-selling opportunities that meet the members needs The essential duties of this postion may be performed in part as assigned by manager or in totality based on the needs of the department and team coverage. Essential Functions and Responsibilities: • Receive incoming calls from members, process financial transactions on member accounts as requested by the member. Process member inquiries, complaints and issues by providing requested information, redirecting the member to the appropriate person/department or resolve the issue., • Review and respond timely to member written correspondence via online banking, email and mailed requests., • Analyze various reports daily, weekly or monthly or on assigned intervals to ensure compliance, member data security and processing accuracy. Report review may include but not limited to: Ticking Reports for ATM and debit card transactions; fraud alerts; debit card alerts; debit card re-issues; person-to-person and account-to-account reports, core account and card reports, ATM deposit reports, bill payment and picture pay reports; and remote deposit capture data., • At a minimum of twice daily, check for incoming wire transfers and process accordingly., • Process Skip Pays daily to ensure timeliness and avoid processing errors., • Review and audit eDeposit a minimum of twice daily for compliance and necessary adjustments., • Receive and post time-sensitive ACH files each morning and afternoon within specified timeframes and guidelines., • Analyze data to ensure protection from fraud: suspicious activity, transactions, adjustments and chargebacks. Assist members with the resolution process., • Achieve quarterly individual, team and business goals for new checking accounts and expense efficiency as established. Present and cross sell GHS products and services to best meet member needs; if necessary refer to the appropriate department or teammate., • Process deposit returns/chargebacks to member accounts., • Resolve problems or discrepancies concerning member accounts; if appropriate suggest other products and services to meet their needs and resolve issues. If needed, refer them to appropriate office or staff., • Process member mail deposits. Handle address change requests for host system, GHS software systems and maintain files on address changes and undeliverable mail; flag accounts for invalid address as needed., • Perform other duties as assigned Performance Measurement: Performance will be measured on tangible measurable objectives noted above and as assigned as well as demonstrated skills and behaviors. • Achievement of personal, team and business goals as established., • Will be measured on adherence and compliance with credit union procedures as outlined in GHS Internal Control Policy. This includes but is not limited to: accurate transactions and all processes and steps outlined in internal controls., • Member interactions based on observations and feedback., • Timely and successful completion of assignments and training., • Personal and professional development initiatives taken and as assigned., • Adherence to company policies, procedures and confidentiality of employee and member information., • Respond to internal and external correspondence within 24 hours. Answer telephone calls within three rings and respond to all messages within two hours. Follow through. Ownership and accountability., • Support the GHS Brand and community awareness with support of GHS initiatives on site and through volunteer activities., • Responsiveness to internal and external correspondence and inquiries. Maintain a professional work environment and business like appearance. Requirements: Knowledge, Skills and Abilities: Experience: Must have a minimum of six months previous teller, cashier or similar related work history that includes sales, customer service and cash handling skills. Previous person to person, call center or office phone experience preferred. Education: A high school education or GED is required plus the required experience is required. An Associate Degree is preferred. Interpersonal: Engaging, personable individual who is committed to providing the highest level of service to our members. This position involves contact with others inside and outside the organization and requires professionalism, courtesy, finesse, tact and diplomacy. This position requires the ability to engage and influence others by building rapport. Must demonstrate clear verbal and written communication. Knowledge of credit union product and services. Other Skills: Must be able to operate a 10-key calculator or keypad on keyboard. Computer skills to include Internet research, typing, data entry and knowledge of Microsoft Office applications. Must be quality focused, organized and have the ability to multi-task. Must have the ability to handle high call volumes and sensitive and confidential information. Must have exceptional conversational and problem solving skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is regularly required to stand or sit, use hands and arms to reach, and hands and fingers to feel. The employee is regularly required to talk, hear and communicate with members. The employee periodically stands, walk, reach, stoop, kneel, crouch or squat and use the stairs. Employees must regularly lift and/or move up to 10 pounds. Periodically lift and/or move 20 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment: Employees are required to contribute to positive work environment and demonstrate the credit union brand of “The Relationship of a Lifetime” by demonstrating GHS Service Standards of customer focus with positivity, personal ownership and accountability, clear and positive communication and responsiveness. Collaboration, consistency, and respect, trust and demonstration of integrity are some of the professional behaviors regularly required. This job description is intended to be a guide and may not be all encompassing or may amend/modify as business needs change.

Job DescriptionCompany Description Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities • Provide customer support for designated equipment, • Answer client questions in a professional manner, • Accept and deliver all service calls assigned within the established service level agreement for each client, • Meet established customer service satisfaction criteria as outlined in established guidelines and policies, • Complete all administrative tasks associated with each call as documented in established policies and guidelines, • Complete real-time reporting of all calls as documented in established policies and guidelines, • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client, • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements, • Report all activity in an accurate and timely manner, • Understand all Safety policies and guidelines and work within the guidelines of policies daily, • Additional requirements may exist if offer of employment is extended, • Other duties may be assigned to meet business needs Qualifications Education and Experience: • Typically requires technical school certification or equivalent and 0-2 years of relevant experience, • Previous customer service experience is a plus Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management, • Knowledge of relevant software and hardware, • Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: • Ability to communicate regarding technical issues with clients, • Ability to drive to client locations, • Ability to drive long distances, and occasional overnight assignments within other geographies, • Ability to lift and or move various computer equipment up to 50 lbs, • Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionOn-Call IT Field Technician – PC, Mac, Printer & Scanner Support ???? Location: Multiple U.S. Cities (Local, Onsite Support) ???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible – You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You’ll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We’re expanding our network of skilled on-call technicians to meet growing demand for in-person support — including computers, networks, printers, and more. About the Role We’re hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners — including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You’ll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities • Diagnose and repair hardware/software issues on Windows and macOS systems, • Resolve boot errors, OS issues, and login problems, • Set up or troubleshoot Wi-Fi and wired internet connections, • Replace or upgrade hardware (HDD, RAM, cooling fans, etc.), • Configure or connect printers and scanners (Canon, HP, Brother, etc.), • Address common printer error codes (e.g., ink absorber, paper feed, connectivity), • Perform general maintenance on multifunction printers (MFPs), • Reinstall operating systems using bootable USBs or recovery media, • Install remote tools or shortcuts as requested, • Communicate clearly with customers and provide basic post-service support, • 2+ years of field IT support experience, including computer and printer work, • Familiarity with Canon, HP, and other common printer brands, • Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts), • Experience with both Windows (10/11) and macOS troubleshooting, • Must have personal tools (bootable USB, screwdriver set, etc.), • Reliable vehicle and valid driver's license, • Smartphone with camera and data for documentation and communication Compensation • $35 per hour for on-site time, • Flexible scheduling — accept only the jobs that match your route and availability, • National brand recognition and continuous job offers, • Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply • ???? Intro Call – A recruiter will contact you for a quick chat, • ???? Onboarding – Complete paperwork and tax forms electronically, • ???? Background Check – Mandatory before activation, • ???? Set Your Availability – You enter your availability in our tech portal, • ???? Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we’d love to hear from you.