Customer Service jobs in Sacramento, California - Page 2Create job alerts

Across all duties, you'll provide professional, friendly customer service to help ensure a smooth, efficient, and positive experience for every customer. This is a dynamic, hands-on role where no two days are the sameand where your flexibility and customer service skills make a real difference. Depe

Home Depot - - Responsibilities: Greet customers and assess their needs to provide assistance; Recommend and close sales within the department; Maintain in-stock conditions and keep areas clean, safe, and shop-able; Collaborate with department supervisor and other departments; Follow safety policie

Home Depot - - Responsibilities: Deliver exceptional experience for professional customers including contractors and commercial clients; Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge; Support store goals by monitoring inventory a

Customer Service Representative.The primary function of a customer service representative is to provide exceptional customer service to all customers and employees.The ideal candidate should thrive in a fast-paced, hands-on environment.Training on product knowledge of building materials for the dryw

Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Customer Service Representative. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximi

Staples is business to business.If you want to know about the requirements for this role, read on for all the relevant information.As a Key Account Executive supporting State, Local Government and Education (SLED) customers, you will own and grow a portfolio of large, complex accounts.This is a high

Staples is business to business.If you want to know about the requirements for this role, read on for all the relevant information.As a Key Account Executive supporting State, Local Government and Education (SLED) customers, you will own and grow a portfolio of large, complex accounts.This is a high

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more. Use smartphone-based U-Scan technology to manage rentals and inventory.

Customer Service Representative.Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume s

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits.

We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w

Staples is business to business.If you want to know about the requirements for this role, read on for all the relevant information.As a Key Account Executive supporting State, Local Government and Education (SLED) customers, you will own and grow a portfolio of large, complex accounts.This is a high

Industry Customer Service, Front Office, Receptionist.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.Communicates with customers via inbound and outbound manual calls and outbound calls gener

Customer Service Rep (08568) - 3119 Broadway. We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Email Only - No Phones! / Competitive Comp - As a Email Customer Support Agent - FT - Work From Home at Sleep Center, you will: Provide exceptional customer service to clients via email; Respond promptly and professionally to customer inquiries and concerns; Troubleshoot and resolve customer issues

Customer Service / Remote] - Anywhere in U. Competitive Pay / Medical-Dental-Vision-Accidental / Company Paid Life-Disability / 401k match / 30 total days PTO - As a Client Support Specialist at BetterRX, you will: Handle inbound support calls and tickets from both hospices and pharmacies; Place out

Customer Support / Remote] - Anywhere in U.Generous Hourly Pay / Flexible work / Medical-Dental-Vision-Life-Disability / Retirement plan / 33 days of combined PTO / WFH expense reimbursement - As a Customer Service Agent at Riverside Insights, you will: Assist customers with inquiries and concerns r

Enterprise - 340 Plaza Drive - Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors; Manage outgoing calls for callback manag

Customer Service / Remote] - Anywhere in U.

As a Customer Experience Representative, you'll be the voice of our brandsupporting customers throughout their order journey while delivering thoughtful, personalized service. Customer Experience Representative. Support Customers Across Channels.

Sacramento, California, United States Customer Representative Or refer someone Job Openings Customer Representative Agent. About the job Travel customer representative. As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the mo

Travel Customer Representative. As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. Strong customer service experience (preferably in travel or hospitality).

We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conjunction with different Unions across California, and we provided them with the benefits they receive on

Job DescriptionDescription: Job Description: • As a Shower Customer Service Representative, you will serve as the main point of contact for our customers, ensuring their questions, concerns, and needs regarding shower products. You will be responsible for delivering a high level of customer satisfaction by providing clear, accurate, and helpful information. Additionally, you will handle order entry by entering quotes and orders in a timely and accurate manner, ensuring that all customer transactions are processed smoothly and without error Duties/Responsibilities: • Customer Support:, • Assist customer inquiries regarding shower products, warranties, and troubleshooting., • Provide accurate product recommendations and guidance, helping customers make informed decisions based on their needs., • Order Entry:, • Accurately enter customer orders and quotes into the system, ensuring that all product details, pricing, and shipping information are correct., • Process orders in a timely manner to ensure smooth and efficient transactions, avoiding errors that could lead to delays or customer dissatisfaction., • Customer Relations:, • Build and maintain positive relationships with customers, always ensuring professional and friendly interaction., • Issue Resolution:, • Proactively address any problems related to defective products, delivery delays, or discrepancies with orders., • Product Knowledge:, • Continuously stay informed about the latest products, services, and promotions to provide customers with accurate, up-to-date information., • Excellent Communication Skills: Strong verbal and written communication skills are essential for effective customer interactions., • Customer-Centric Approach: Demonstrated ability to prioritize customer needs, empathize with their concerns, and provide solutions., • Organizational Skills: Detail-oriented with the ability to manage multiple tasks and deadlines efficiently., • Problem-Solving Skills: Proven track record of identifying issues, analyzing information, and implementing effective solutions., • Team Player: Ability to collaborate with colleagues across departments to achieve common goals., • High school diploma or equivalent required., • Previous experience in customer service, particularly in retail, home improvement, or the glass industry, is preferred., • Experience in order entry or using order management systems is a plus., • Installation with shower door systems is preferred., • Prior experience in the installation, handling, or maintenance of glass or window products is highly desirable., • Familiarity with industry standards and safety protocols related to glass installation is a plus., • Strong problem-solving skills and the ability to communicate complex information clearly are essential., • Prolonged standing, walking, squatting, and bending., • Occasional lifting of up to [35] lbs., • Prolonged sitting at a desk while utilizing a computer., • Frequent reaching, gripping, and handling of objects.

Advises management of irregular or recurring problems and suggests improvements to improve the service provided by the call center. Minimum 1year call center or banking related experience. Customer Service Representative.

Customer Service - Medical Scheduler. Ability to clear full medical exam to include 7-panel drug screen and complete background clearance. Do you have an excellent phone voice and a knack for the details? Our corporate customer service team is growing! We're hunting for a full-time Scheduler who lov

Job DescriptionSpring Into a New Career with Knighted! This spring, launch into something new. Join Knighted as a Gaming Associate, where you'll be part of a dynamic, fast-paced team supporting live cardroom games. Whether you're wrapping up the school year, seeking a fresh start, or just ready to grow, there's never been a better time to apply! As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff. Locations: South Sacramento, CA Pay Rate: $20 - $22 per hour (Includes a $2/hour premium for late-night shifts) Work Schedule: Full-time only. 4 days per week, 10 hours per shift. Weekend Requirement: Friday, Saturday, and Sunday availability is required. Shifts: Be prepared to work late-night and overnight hours. Training Schedule: M - F, 12 pm - 8 pm Want to see the Gaming Associate role in action? Click here to watch a video. If the link doesn't open, you can also find it by searching Gaming Associate on YouTube. Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application. Qualifications • Must be 21 years of age or older, • Authorization to work in the U.S., • Proficient in mental math (addition, subtraction, multiplication, and division), • Open availability for the casino's 24/7 hours of operation, • Ability to pass a lifetime background check, credit check, and drug screen for state licensurePhysical Requirements, • Able to sit or stand at a gaming table for 3 to 4 hours at a time, • Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping), • Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location), • Able to see, speak, and hear clearly during gameplay, • Has necessary vision capabilities: close, distance, color, peripheral, and depth perception, • Comfortable with direct communication and giving corrections when needed, • Able to stay focused and manage stress effectively in fast-paced, high-pressure environmentsWhy Join Knighted?, • Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job., • Pay Raises: With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development., • Robust Benefits: Access to an extensive benefits package, including 401(k), student loan resource assistance, health insurance, vision and dental plans, and paid time off., • Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference—both inside and outside the casino., • Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required. Initial Interview - 30 Minutes * Final Interview - 30-45 Minutes * Orientation - 3-4 Hours Sacramento pay range$20—$22 USDKnighted Ventures and similar organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.

We are looking for people nationwide to participate in polls - Apply ASAP!.We offer you the opportunity to earn extra income from home (teleworking) and also to decide your own participation schedule.At this job, you will be performing various tasks such as data entry, performing email response, rev

Job Description Salary: $75,000 - $80,000 / year Other Forms of Compensation: Yearly Bonus Opportunity & Co. Car Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come grow with us. We are Canteen. Job Summary: Key Responsibilities: • Responsible for site visits and client retention, • Lead pantry attendants, • Ensure we are compliant with local and national account standards; review corporate compliance reporting, • Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc), • Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan), • Coordinate efforts to improve the customer retention and client experience at the point of sale, • Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue, • Drive compliance to merchandising standards, • Assess performance by location through audit reports (Quarterly District Evaluations), • Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment. Preferred Qualifications: • A Bachelor’s degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable, • 3 years driving experience required., • Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record., • Preferred 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience., • Route management, retail and merchandising experience is preferred, • Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.)., • Food & beverage experience, • Excellent communication skills required, • Must be able to travel to client sites, • Must be passionate about providing world class service to our clients and customers Canteen is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Associates at Canteen are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Certain positions may require Florida Level 2 background screening. Details: Req ID: 1520791 Canteen SHANNON MOORE

Job DescriptionSalary: $19 - $24 Our Vision at ThinkGrow is to evolve into one of the key players in the research, development and production of LED horticultural lighting throughout the world. With that, our lights are the first of its kind to provide lighting solutions with the best controllability along with TrolMaster control systems to cover each individual cultivators needs, from the home hobbyist to large industrial facilities. We partner with some of the largest names in the cultivation business who stand by who we are and what our products can bring to their company's vision. If you are passionate about innovation and being a part of a forward-thinking company, join us! The DTC eCommerce Manager is responsible for eCommerce and Shopify ownership for ThinkGrow/Mango Tech direct to consumer platform. This role will lead partnership with leadership teams to elevate our products strategy via DTC eCommerce, as well as our entire assortment of apparel and variety of products. This role reports to the COO and collaborates cross-functionally with the Regional Sales Team. DUTIES AND RESPONSIBILITIES • Acts as a liaison between customers and management in order to enhance the overall customer experience, • Provide customer service through email and telephone, • Assisting customers with order status, shipping, billing/returns and product inquiries, • Answer inquiries regarding returns, claims, and ensure follow up, • Develops positive customer relations with internal and external clients, maintaining open lines of communication on products and orders, • Resolves unexpected scheduling and shipping issues, • Establishes best practices and drives process efficiencies to increase revenue, • Communicates customer feedback to various teams in order to improve the overall customer experience, • Works hand-in-hand with the management team to stay updated on product information and be informed of any changes in policies, • Receives, prioritizes, and resolves various types of customer feedback, issues and complaints via web based or Help Desk systems., • Assist in the tracking and reporting in QuickBooks/Intuit Inventory Management system and Shopify/Drop shipping knowledge to prepare reports as needed, • Answer phones in a professional manner, • Understands and demonstrates ThinkGrow's Core Values, • Performs other duties as assigned In addition to these duties the candidate will possess the following abilities: • Strong problem solving and analysis skills, • Must be self-disciplined and motivated, • Employee needs to be able to communicate effectively with multiple vendors while performing job efficiently, • Excellent time management skills with the ability to multi-task and prioritize work, • Detailed working with complex data such as intercompany order numbers, quantities, part numbers and customer codes, • Reliable availability during key working hours, • Ability to take guidance and direction but also be a resourceful and disciplined self-starter, • Ability to switch gears and take on various administrative tasks as requested PHYSICAL DEMANDS/WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, an employee will be required to bend, stoop, kneel, climb 1 story of stairs, utilize step stools, and reach for parts.Employeewill be required to operate hand controls, use their hands and fingers to grip with pressure, twist and while rotating or bending at the wrist, and keep their fingers or wrist in prolong positions of flexion or extension. Standing up to 8+ hours per shift and sitting may be required for long periods of time. All of these physical requirements may be repeated often, throughout the day. Must be able to work in all weather conditions; will infrequently be required to work around disagreeable odors or fumes and outdoors in cold below 55 degrees Fahrenheit. The employee may be required to work alone, in heat over 100 degrees Fahrenheit, around moving vehicles, with step stools or ladders, dust greater than a nuisance, chemicals such as Styrofoam, glue or solvents. May be required to work weekends, any day of the week both night and day as needed. Available for after hour emergency response. ThinkGrow is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Dollar Tree - 840 El Camino Avenue - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Maintain the cleanli

We have an opening for a talented American Airlines Flight Attendant to respond promptly to inquiries and resolve basic issues, follow safety procedures and company policies, and work collaboratively across teams and departments.

The credit union reserves the right to modify, add, or remove duties as needed without advance notice. Ensures confidentiality of all member and credit union information. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank sec

Call Center / Remote] - Anywhere in U.

DOE / Flexible Schedule / PTO / Opportunities for growth and advancement - As a Customer Support Services Specialist, you will: Provide exceptional customer service by promptly responding to inquiries and resolving issues via email, phone, and live chat; Maintain accurate records of customer interac

The Contact Center Representative will provide customer information and patient support program services, including but not limited to inbound and outbound contacts (calling, live chat, email, and internal transfers), AE and PQC reporting, copay card activation, and access support to both Healthcare

Job Description WHY TRANSTAR: Transtar Industries is a dynamic global leader in transmission parts and driveline-related products. We offer the broadest product range of quality OE and aftermarket parts as well as premium remanufactured products: including automatic and standard transmission units, transmission rebuild kits and components, remanufactured torque converters, hard parts, valve bodies, differentials, and transfer case kits and components. With more than 100 locations throughout United States, Puerto Rico and Canada, our distribution network reaches more than 80 countries. We offer an excellent opportunity for not only a job, but a career with growth potential. At Transtar, we seek applicants who roll up their sleeves, enjoy hard work, thrive in a team environment, and who embody our core values of Safety, Honesty, Action, Relationship, and Product. POSITION SUMMARY: The Customer Service Representative supports customers by providing helpful information, answering questions, and responding to customers. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. As a Customer Service Representative, you will partner with sales, logistics, inventory management, leadership team, and customers to achieve optimal customer satisfaction. Primary Responsibilities: • Supports the assigned business unit and their teams to achieve revenue and profitability goals, • To resolve daily customer issues and identify strategic solutions for key customers, • Play an integral role in the team’s support of providing superior business guidance and the greatest customer experience possible, • Actively pursue opportunities to provide input and guidance to management on best practices and ideas to find additional ways to deliver an exceptional customer experience FUNCTIONS & RESPONSIBILITIES: • Maintain a positive, empathetic, and professional attitude toward customers at all times, • Respond promptly to customer inquiries, • Acknowledging and resolving customer complaints, • Knowing Transtar’s product offering to best answer questions, • Processing orders, forms, applications, and requests, • Keeping records of customer interactions, transactions, comments, and complaints, • Communicating and coordinating with colleagues as necessary, • Providing feedback on the efficiency of the customer service process, • Ensure customer satisfaction and provide professional customer support SECONDARY FUNCTIONS AND RESPONSIBILITIES: • Answer incoming/make outgoing calls to customers, • Enter sales orders from customer calls until customer knows how to use ordering software, • Help train customers on software, • Process credits, manage customer returns, • Provide price, availability, service times to customers, • Confirm order shipments and provide delivery updates, • Address customer order fulfillment issues and proactively resolve to customer’s satisfaction, • Assist branch or sales reps on quotes/supply options of non-stock complete transmissions, • Work with Purchasing and Logistics to coordinate drop ship delivery to customers, • Utilize company software to track orders/returns, • Provide follow up communication with customers and vendors, • Other duties as assigned KNOWLEDGE, SKILLS, & ABILITIES: • High School diploma and 3-5 years of work experience in a customer service or customer facing role, preferably in a contact center environment is preferred, • Bi-lingual in English & Spanish is a plus, • Experience using JD Edwards preferred, • Proficiency in Microsoft Office Suite, • Must have the ability to work with patience and be courteous in customer relations, • Effective writing, communication and interpersonal skills, • Ability to think quickly and logically to ensure expedient response to customer inquiries, • Must have strong organization skills, • Assertive, analytical problem solver with a “can do” attitude, • Ability to exercise mature judgment, • Automotive experience preferred but not required

Gain insight into our service performance Document, with accuracy, customer responses and your impressions from these visits Perform site surveys and other types of checks to ensure our quality Present new technology and enhanced PM services when given the chance Report all findings, customer opin

Customer Service Representative- Remote.Sacramento, California, United States Job Openings Customer Service Representative- Remote.A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases.Their duties include inputting data from paper doc

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Excellent customer care and focus; ability to assess customers' needs and prov

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of "people helping people. Ensures confidentiality of all member and credit union information.

We need your next-level service mindset at the Best in Pests.As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise.That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes an

Sales, Account Manager - Diagnostic Imaging Sacramento, CA page is loaded## Sales, Account Manager - Diagnostic Imaging Sacramento, CAlocations: United States of America - Remote Based, United States: Sacramento, California, United Statestime type: Full timeposted on: Posted Yesterdayjob requisition

Government Jobs - Full-Time Career - $44,575.Annually With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with littl

Customer Service Representative.Carmichael CA (CAR82) - Carmichael, CA 95608.Hourly Level Entry Position Type Part Time Job Shift Day Education Level High School Travel Percentage None Category Customer Service.Our Customer Service Representatives are passionate animal lovers who provide our human a

Overview: Our client, is a U.S. Fortune 1,000 company and a major process services provider to government health and human services agencies in the United States seeks a Bilingual Customer Service representative. * Candidate must be authorized to work in USA without requiring sponsorship * *** Location: Rancho Cordova, CA 95670 *** Duration: 3+ months Important: • Schedule: Monday–Friday, 9:00 AM–6:00 PM PST, • Work Arrangement: Initial training onsite; remote work permitted after training completion, • Equipment will be provided by the client, however the candidate needs to have High speed wired internet connection to work remotely. Job Overview: The Bilingual CSR will support customers by handling inbound and outbound calls, assisting with enrollment-related transactions, and providing accurate information regarding program services, policies, and procedures. This role requires strong communication skills, adaptability, and the ability to perform effectively in a fast-paced, production-driven environment. Job Functions: • Respond to inbound 800-line calls and complete outbound support calls., • Answer customer questions clearly and professionally, escalating or referring callers to supervisors, county representatives, or state agencies when needed., • Assist beneficiaries with enrollment transaction requests, as applicable., • Maintain current knowledge of client programs, policies, procedures, and desk guidelines., • Ensure adherence to contract compliance provisions relevant to the role., • Follow all position-specific policies and procedures while meeting quality and production expectations. Required Qualifications: • High school diploma, GED, or equivalent certification., • At least 1 year of experience in customer service, call center, or a related field., • Bilingual fluency in English and one of the following languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, or Armenian., • Strong computer literacy and ability to quickly learn new software programs., • Ability to follow procedures and meet established quality and productivity standards., • Excellent organizational, interpersonal, written, and verbal communication skills., • Ability to work both independently and collaboratively as part of a team. Preferred Requirement: • Experience in a health or human services environment., • Prior public-facing call center experience. I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. Sam Banga Lead Recruiter Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.