Account Manager - Labels
11 days ago
Pasadena
Job DescriptionDescription: About Imprimus Labels & Packaging Imprimus Labels & Packaging is a leader in the custom label printing industry, serving top brands in food & beverage, health & beauty, and industrial markets. With production facilities in California, Ohio, and Texas, we’re known for precision printing, exceptional service, and a strong commitment to quality. Position Overview We’re looking for an experienced Account Manager to join our growing team. This position manages existing customer accounts, oversees day-to-day communications, and ensures successful project delivery — from order entry to shipment. The ideal candidate is organized, detail-oriented, and passionate about providing an outstanding customer experience. Key Responsibilities • Serve as the primary point of contact for assigned customers., • Manage reorders and coordinate with production and shipping teams., • Track order status, update customers, and resolve issues promptly., • Identify and develop new revenue opportunities within existing accounts., • Maintain accurate data in Label Traxx and ensure timely documentation. Qualifications • 2+ years of customer service or account management experience in label printing manufacturing., • Strong communication, organization, and follow-up skills., • Proficient in Microsoft Office and comfortable learning new systems., • Ability to manage multiple priorities in a fast-paced environment. Why Join Imprimus? You’ll be part of a supportive, growth-oriented company where employees make a meaningful impact every day. We offer competitive pay, full benefits, and a culture that values collaboration and continuous improvement. Requirements: