Buscar empleo: 27 ofertas de trabajo de remote data entry en Pasadena, Texas (julio 2026)

Business-to-Business Collections Representative

hace 13 días

Pasadena

Job Description Business-to-Business Collections Representative Pasadena, Texas | Hybrid Schedule 4 Days In Office / 1 Day Remote After Training Period A growing and well-established company in the Pasadena area is seeking a dependable and professional Business-to-Business Collections Representative to join its Accounts Receivable team. This position offers the opportunity to work alongside a strong leadership team in a collaborative environment that values employee longevity, accountability, and teamwork. This role reports directly to the AR/Collections Manager and works closely with a team of seven professionals managing a large commercial customer portfolio. The ideal candidate will have prior experience handling high-volume B2B collections, strong customer communication skills, and the ability to effectively manage receivables while maintaining positive client relationships. The position will begin fully in-office for the first 30 days of training and onboarding, then transition to a hybrid schedule of four days in-office and one remote day per week. Compensation ranges from $23 to $26 per hour depending on experience. Key Responsibilities • Manage a commercial accounts receivable portfolio ranging from approximately $2M to $6M in outstanding receivables, • Maintain portfolio performance with an average DSO target of approximately 49 days, • Perform high-volume business-to-business collections activities through phone calls, email correspondence, and customer follow-up, • Build and maintain strong working relationships with customers while professionally resolving outstanding payment issues, • Investigate and resolve account discrepancies by coordinating with customers, sales teams, customer service, and internal departments, • Review aging reports and proactively follow up on past due balances, • Maintain detailed collection notes, account updates, and payment activity within the ERP system, • Provide customers with invoices, statements, payment documentation, and account information as needed, • Assist with dispute resolution, payment arrangements, and escalation of delinquent accounts when appropriate, • Support credit and collections processes including credit applications and account reviews, • Participate in AR meetings and provide updates regarding account status, payment trends, and collection efforts, • Process customer credits and adjustments when necessary, • Maintain accurate customer records and documentation, • Ensure compliance with company policies and applicable collection regulations, • Collaborate effectively with team members and management to support overall departmental goals Qualifications • Minimum of 2+ years of recent business-to-business collections or accounts receivable experience, • Experience managing high-volume commercial collections portfolios, • Proven ability to reduce aging and effectively manage customer accounts, • Strong communication and relationship-building skills, • Highly organized with strong attention to detail and follow-through, • Ability to work independently while also contributing within a team environment, • Comfortable handling collection conversations in a professional and customer-focused manner, • Solid computer, data entry, and ERP system experience, • Strong problem-solving and analytical skills, • High School Diploma or GED required; additional education is a plus Additional Information • Hybrid work schedule available after initial training period, • Stable team environment with strong leadership and positive company culture, • Opportunity to join a company that values reliability, professionalism, and employee retention, • Competitive hourly compensation based on experience level

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