Customer Service Reps
16 days ago
Waco
Job Description Responsibilities: • Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service, • Perform a variety of administrative tasks as needed, • Provides customers and coworkers with a remarkable experience, • Demonstrate a good work ethic based on principles of honesty and integrity, • Maintain office files are accurate, • Performs various other job duties as assigned and needed Qualifications: • 1 - 2 years’ experience in customer service, • High School Diploma or equivalent, • Ability to multi-task in a fast paced environment, • Ability to prioritize tasks and self-management, • Effective planning and organization skills, • Experience with MS Word, MS Excel, computer knowledge, • Excellent listening skills and be able to offer solutions to unique situations, • Attention to detail and self-management, • Consistently provide excellence in Customer Service, • Strong communication skills, patience and phone skills, • Empathetic outlook and the ability to work on a team, • Maintain a good attendance record