Senior Observability Consultant
18 hours ago
Tempe
Date Posted: 11/06/2025 Hiring Organization: Rose International Position Number: 491091 Industry: Financial Services Job Title: Senior Observability Consultant Job Location: Tempe, AZ, USA, 85284 Work Model: Hybrid Work Model Details: Onsite 3 days/week. Anchor day is Wednesday Shift: M-F, 8-5 Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 13 Min Hourly Rate ($): 75.00 Max Hourly Rate ($): 85.00 Must Have Skills/Attributes: Agile, Dynatrace, ITIL, Performance Monitor, ServiceNow Experience Desired: Application performance monitoring (10 yrs); Knowledge in ITSM, ITIL, CMDB, and ITOM Service Now capabilities (10 yrs) Required Minimum Education: Bachelor’s Degree C2C is not available Job Description Education Requirements: • A bachelor's degree in computer science or relevant management area of study. Preferred Certifications: • Dynatrace or equivalent APM Tool, • ServiceNow, • AWS/Azure/GCP, • ITIL/ITOM, • SixSigma, • PMP Required Skills: • Ten years of experience in Technology and leadership or related consulting role required., • Must have 5 plus years of experience in Application Performance Monitoring using enterprise standard tools, • Prior experience must include 2 years of experience working with agile scalable software engineering, • Must have knowledge in application architecture, OSI layers and software design and development methodologies, • Must have expert knowledge in ITSM, ITIL, CMDB, and ITOM Service Now capabilities Senior Observability Consultant Overview: Looking for a Senior Observability Consultant who will engage in and improve the lifecycle of monitoring and observability tools, monitoring product development and automation, from solution design, deployment, operation, and refinement. Responsibilities: • Support systems before they go live through activities such as design consulting, developing software platforms and frameworks, capacity planning, and launch reviews, • Monitor and maintain tools and platform solutions post-go-live by measuring availability, latency, capacity, and overall system health, • Scale systems sustainably through automation; evolve systems to improve reliability and velocity, • Develop monitoring/observability applications and automations, following industry best practices, • Practice sustainable incident response and blameless postmortems, • Collaborate with coworkers as a member of an Agile (Scrum) team, • Develop clear solution documentation with appropriate instructions and knowledge-based articles, • Develop ITSM Event Management strategy and roadmap including but not limited to alerting best practices; success KPIs and metrics, improvement opportunities and outcomes, • Drive tool sprawl reduction efforts, operational effectiveness of observability tools, • Lead discussions and collaboration efforts with stakeholders to design and implement ITOM Event Mgmt service mapping capabilities through effective alerting and routing, • Ensure stability and quality of SNOW Service Graph integration tools as they pertain to observability tools, • Lead Observability and Event Management strategy sessions, including projects, stakeholder meetings, and presentations to executive leadership, • Meet with internal customers to review, evaluate and provide direction for our monitoring and logging solutions., • Research and thoroughly study documentation to implement new tools or features of existing tools, • Evaluates systems specifications regarding customer requirements, transforming specifications into cost-effective, technically correct solutions., • Prioritizes work and manages projects within established budget objectives and customer priorities., • Responsible for establishing and managing to establish quality control and security protocols., • Provides the division, department and business area management with timely and accurate information regarding the status and performance of the assigned project(s)., • Leverages technology to develop, redesign and/or implement optimal technology solutions., • Builds, leverages, and maintains effective alliances across technical and business community., • Interacts with customers to achieve efficient, effective results., • Multi-tasks, prioritizes according to business priorities and production availability requirements., • Promote Automated remediation principals by targeting optimal observability strategies, • Have a high-level understanding of the application stacks and utilize that to trace, profile and optimize application performance within and across multiple technology stacks, • Help build Highly Available and Scalable infrastructure with robust monitoring and alerting mechanisms, • Engineer solutions and establish standards for infrastructure, agent deployments, and decommissioning by automating manual tasks where possible, • On-board applications to the platforms and train users on how to use the tools and best proactive monitoring techniques, • Integration with enterprise monitoring tools data visualization needs Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.