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Job Description BAYADA Home Health Care has an immediate opening for a Scheduling Manager in our Hauppauge, New York Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. The Scheduling Manager will: • Provide superior customer service and quality home care, • Focus on managing coordination of client services and emergent scheduling issues, • Manage your Client Services Manager caseload while proactively growing it, • Build lasting relationships with clients, referral sources, payors and community organizations, • Develop strong, communicative relationships with the team, • Maintain effective fiscal management of your caseload by monitoring metrics, • Prior medical office or home care experience preferred, • Prior supervisory experience a plus, • Demonstrated record of successfully taking on increased responsibility (goal achievement), • Ambition to grow and advance beyond current position, • Strong computer skills required (electronic medical record), • Excellent communication and interpersonal skills, • Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment., • Weekly Pay – Consistent weekly paychecks to keep your finances on track., • Comprehensive Benefits – Medical, dental, vision, and more — we've got you covered, • Work-Life Balance – Enjoy a Monday–Friday, 8:30 AM – 5:00 PM schedule., • Career Growth – Advancement opportunities to help you grow in your nursing career. Join BAYADA and be part of a team dedicated to providing exceptional home healthcare. #LIRX #JoinBayada-RX As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Job DescriptionDescription: About Heatherwood For over 75 years, Heatherwood has been dedicated to developing upscale residential rental communities, commercial properties, luxury urban spaces. Our reputation for quality construction, innovative design, and exceptional service has made us a recognized leader in the industry. At Heatherwood, we believe our employees are our greatest asset, which is why we prioritize professional development and promote from within. We are seeking a Strategic Operations Manager to play a pivotal role in shaping and strengthening our organizational policies, procedures, and training programs. This position will be responsible for driving operational excellence by streamlining processes, fostering effective cross-departmental communication, and leading initiatives related to system testing, training, and technical documentation. The Strategic Operations Manager will partner closely with teams across Sales, Customer Service, Maintenance, and other key operational functions to enhance efficiency, ensure compliance, and support Heatherwood’s commitment to delivering exceptional service and operational performance. Responsibilities and Duties • Oversee multiple projects related to operational processes and procedures., • Lead software setup, testing, training, and process development., • Develop technical documentation by: Gaining a deep understanding of department functions and documenting related processes and Identifying areas for process improvement and implementing solutions., • Design and implement communication and training strategies to support company initiatives., • Create training materials, including manuals, quick guides, online videos, webinars, and instructor-led sessions., • Develop both short- and long-term training programs to enhance Associate expertise and performance., • Deliver training to employees at all levels, from new hires to leadership., • Collaborate with internal stakeholders and subject matter experts to translate complex information into clear, actionable guidance., • Collaborate with analysts to create effective reporting for the onsite teams, • Conduct on-site audits to ensure compliance, working with site managers to address and correct discrepancies., • Lead and support special projects as needed.Requirements:, • Must be proficient with Yardi software, • 2 years’ experience in or actively supporting operations in a multi-family industry, • Strong interpersonal, organizational, verbal, and written communication skills, • Ability to handle multiple priorities at the same time, and strong attention to detail, • Evaluation, research, and processing skills, • Strong presentation skills, • Skilled with technology collaboration products such as Microsoft Teams, 8x8, and Zoom, • Skilled using AI tools, • High level of proficiency in Microsoft Office Suite Education • Bachelor’s degree in Business Administration, Operations Management, Organizational Development, or a related field or experience equivalent. Why Work With Heatherwood? We don’t just hire employees—we invest in them. At Heatherwood, you’ll get: • Competitive salary, • Health, dental, and vision insurance, • 401(k) with company match, • Paid time off and holidays, • Employee Housing Discount, • Employer-Paid Coverage (Life and Long-Term Disability Insurance), • Employee Assistance Program, • Employee Referral Program, • Ongoing training and internal growth opportunities