Customer support specialist jobs in Hempstead, New York - Page 2Create job alerts

Job DescriptionPOSITION SUMMARY The HIV Prevention Specialist uses team approach to conduct field-based outreach, client engagement activities, HIV counseling and testing, and service linkages with individuals eligible for Project Street Beat services, including those who are living with or at risk for HIV/STIs, active substance users, homeless or unstably housed, and/or exchange sex for food, drugs, or shelter. This is a full-time position located in Nassau County at Project Street Beat in Hempstead, within PPGNY Region One.• Region One – NYC + Nassau County New York, Nassau, Oneida, Kings, Queens, Richmond, and Bron DUTIES AND RESPONSIBILITIES (WEIGHTED & WITH DETAIL Program and Office Support (65%) • Works within a team to engage potential consumers, including targeted street outreach, "word of mouth,” and social networking within underserved communities in Nassau County.• Performs outreach activities in communities where potential PSB clients congregate including methadone clinics, shooting galleries, strolls, community parks, street corners, and local business and service providers. Establishes trusting relationships and provides information on and referrals to PSB services.• Provides rapid HIV, Syphilis and Hepatitis C testing in PPGNY HIV prevention grant targeted communities. Obtains urine specimens for gonorrhea and chlamydia testing.• Facilitates linkages to internal and external services including HIV prevention/PrEP/PEP counseling, HIV primary care, HIV case management, and other HIV harm reduction related services such as ESAP, overdose prevention services; as well as PPGNY health centers and external social service agencies for counseling, housing, pantry, etc.• Follows all manufacturer’s instructions for rapid testing and all infection control precautions.• Enters data, based on the funding source, into the REDCap or AIRS reporting platform for all delivered services and appropriate information into PPGNY’s EMR system called Epic.• Works with the Manager of HIV Prevention Programs to ensure clients are engaged in prevention services including PrEP, PEP, HIV Primary Care, Linkage to Care, and other services as needed. Administrative Team Coordination (10%) • Maintains a supply of outreach materials on the Plan Van and communicates with the team to ensure that materials are available Budgetary/Statistical Support (10%• Completes and submits service documentation on a daily basis, and maintains files compliant with PSB standards as outlined in the PSB Policy and Procedure Manual.• Accepts individual responsibility for program spending (e.g, program supplies, etc.), distribution of incentives and documentation, according to the spending plan and PSB Incentive Distribution Policy. Customer Service Responsibilities (5%) • Participates in ongoing training on changes with regard to HIV prevention services, in addition to other relevant topics. Human Resources (5%) • Completes all responsibilities according to established protocols, policies and standard practices in the areas of ADA and regulatory compliance programs such as HIPAA. Special Projects (5%) • Performs other educational and experience related duties as required.CORE COMPETENCIES • Mission: A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice., • Equity values and competencies: A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems; strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility., • Patient-facing equity competencies: Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience.REQUIRED SKILLS/ABILITIES, • Ability to positively engage with the community., • Understands the dynamics of working in a team environment., • Must demonstrate competency regarding cross cultural differences and issues related to sexual orientation and gender identity., • Must be detail oriented with excellent oral and written communication skills., • Must have strong organizational and problem-solving skills required with a demonstrated ability to work effectively in non-traditional work settings., • Proficient in Spanish is a requirement., • Knowledge of computers and data entry experience required.QUALIFICATIONS, • College degree in a related field., • 1 year of volunteer or work experience conducting outreach to populations at risk for HIV/STIs, active substance users, homeless or unstably housed., • Preferred knowledge of sexual reproductive healthcare, HIV related topics, and PPGNY services, • Preferred experience testing for STIs and working with issues such as homelessness, HIV/AIDS, substance use and mental health issues., • Preferred knowledge of health care delivery system and public health benefit programs., • Willingness and availability to support our population in the field as needed, • Proficiency in Spanish required., • A valid New York State Driver’s License devoid and of any violations; Must have a car., • Willingness and availability to work in the mobile unit and drive The Plan Van.PHYSICAL DEMANDS, • Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending, on uneven ground. Requires lifting or moving of medical supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others., • This role routine uses standard office equipment such as computers, laptops, phones, photocopiers, filing cabinets, and medical equipment and will require reaching, grasping, ushing and pulling., • This job operates in a mobile unit (The Plan Van) and professional office environment. Potential exposure to communicable diseases and other conditions in a health setting environment requires sanitizing compliance regulations. Requires frequent travel to various environments., • Requires flexible schedule and during peak activity periods work in excess of 7.5 hours per day and/or 37.5 hours per week.

Job Description Job Description: Who We Are: At Community Mainstreaming, our mission is to support individuals with developmental disabilities in living fulfilling, independent lives. Through our comprehensive services, we promote inclusion and empower those we serve to thrive within their communities. We are driven by compassion, innovation, and a strong commitment to making a difference. Learn more about our impactful work at communitymainstreaming.org Overview: The Benefits Specialist is responsible for administering and managing all employee benefits programs and leave of absence processes. This includes health, dental, vision, life and disability insurance, retirement plans, and wellness initiatives, as well as federal, state, and employer-sponsored leaves such as FMLA, Paid Family Leave (PFL), Workers' Compensation, and Disability. This role ensures compliance with applicable laws and policies and provides excellent service to employees throughout their benefits and leave experiences. Why You’ll Love Working with Us: A supportive, inclusive team culture where your contributions make a real difference. The chance to work for an organization that transforms lives and empowers individuals with developmental disabilities. Opportunities for career advancement and professional development. Minimum Qualifications: • Associate or bachelor’s degree in human resources, business administration, or related field is preferred, • 2+ years of experience in benefits and/or leave of absence administration., • Familiarity with FMLA, PFL, ADA, Workers’ Compensation, and disability programs., • Knowledge of relevant employment laws and benefits regulations., • Experience with HRIS and benefits systems (ADP)., • Strong communication, problem-solving, and customer service skills., • Ability to maintain confidentiality and manage sensitive information., • Medical Benefits: Generous employer contribution; eligibility begins the first day of the month following 60 days of employment., • Dental Benefits: Employer-paid., • Vision Plan, • Accident Insurance, • Critical Illness Insurance, • Pet Insurance, • Identity Theft & Fraud Protection, • Legal Services, • 403(B) Retirement Plan: Organization match of up to 5%., • Life Insurance: Employer sponsored, • Tuition Assistance, • Section 125 Flexible Spending Program, • Up to 80 hours of vacation during the first calendar year of employment. Employees accrue an additional 8 vacation hours each subsequent calendar year, up to a maximum of 120 hours., • Up to 40 hours of personal time per calendar year. Pay: $55,000 - $60,000/year What You Will Do: Benefits Administration • Serve as the primary point of contact for employee questions regarding eligibility, coverage and provision for our health, dental, vision, life, disability insurance, and retirement benefits., • Coordinate benefits enrollment for new hires and process changes due to qualifying life events., • Facilitate annual open enrollment, including preparation of materials, vendor coordination, and employee education., • Maintain accurate benefit records in HRIS and benefit systems; ensure timely updates., • Responsible for all billing and reconciliation of benefit invoices and resolve billing discrepancies with carriers and finance., • Ensure compliance with ERISA, COBRA, HIPAA, ACA, and other benefits-related regulations., • Distribute mandatory notices and benefit plan documents., • Manage all aspects of employee leaves of absence, including FMLA, Paid Family Leave (PFL), Workers' Compensation, Short-Term Disability (STD), and Long-Term Disability (LTD)., • Communicate leave eligibility, required documentation, and timelines to employees., • Coordinate with third-party administrators, insurance carriers, and internal departments (e.g., payroll) to ensure timely processing of leave claims and pay., • Track leave usage and maintain accurate records of employee status and return-to-work dates., • Ensure compliance with federal, state, and local leave laws and organizational policies. Work Hours/Schedule: Full-time, Monday – Friday, 9 AM – 5 PM _ Community Mainstreaming Associates is an equal opportunity employer._ Monday - Friday, 9:00 am to 5:00 pm Job Type: Full-time Work Location: In person

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description Metro is looking for an experienced Facilities Specialist to play an important role in our company expansion. If you're a self-starter who enjoys working in a collaborative environment, where you'll have the opportunity to make an impact on a fast-growing company, we want to hear from you! The Facilities Specialist will be responsible for performing new and ongoing maintenance of facility related duties to support the clinic operations and assist in creating a top-notch experience within all Metro PT locations. The role will encompass our LI, Westchester and New England expansion facilities. Travel is required (local and non-local as necessary). This position will be based out of our HQ in Garden City, NY, with up to 75% local travel required. Must have a reliable mode of transportation to travel between locations! Essential Functions: * Assists with maintenance and repairs of clinics. * Makes periodic tours of the interior/exterior of the sites and equipment to ensure standards are being maintained. * Follow all assigned checklists and respond to facilities support requests in a timely manner. * Identify, troubleshoot and repair minor electrical problems, issues with HVAC, mechanical equipment, lighting, appliances and other applicable items relating to clinic maintenance * Perform minor repairs to structural surfaces including walls, ceiling, and floors; including light repainting of walls * Work closely with the IT team; assisting with overall IT needs and the installation of computers. * Perform administrative tasks as needed such as procurement, vendor coordination, scheduling, etc. Qualifications • High School Diploma or General Education Development (GED) required., • Trade school or relevant certifications and/or job experience., • Minimum 2 years of Facilities experience, • Prior multi-site facilities support experience is a plus, • Strong technical abilities required; experience installing computers is strongly preferred., • Exceptional customer service skills and attention to details., • Highly organized, strong attention to detail and a natural problem solver, • Excellent communication skills, both verbal and written., • Able to work independently and as part of a team., • Proficiency in Microsoft Office software., • Must be willing to work on the occasional Saturday as needed., • Must possess a valid and clean NY driver’s license, and reliable transportation to travel between Metro locations as needed. Additional Information What We Offer! • Competitive compensation package, • 401(k) plan with company matching options, • Generous Paid Time Off, • A rich benefits package, including medical, dental, life and long-term disability insurance, • Progressive Leadership Development Programs, • New York's 529 College Savings Program, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits, • FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work, • Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration

Job DescriptionAP/AR Support Specialist Roles and Responsibilities: • Daily, as vendor invoices are received through email, Code vendor invoices showing both expense account coding and related Sales Order number., • Enter Vendor Invoice data into SAGE Intacct accounting system., • Monthly, reconcile invoices entered to vendor statements., • Daily, enter customer payments received into SAGE Intacct accounting system, matching payment amounts and outstanding invoice amounts., • Investigate and resolve any discrepancies., • Keep Chief Accountant fully informed as to the status of all open items. Role Qualifications: • 3 years of experience in an accounts payable and receivable role or related field, • Strong attention to detail and accuracy, • Excellent organizational and time management skills, • Proficient in Excel and experience with any accounting software, • Good communication and interpersonal skills Preferred/Nice to Have: • Experience with SAGE Intacct, • Experience with Salesforce GKqSVBvPgr

Job Description Marketing Coordinator & Customer Support Specialist Job Title: Marketing Coordinator & Customer Support Specialist About Us: Preferred Cleaning Solutions NYC LLC is a growing commercial cleaning company serving businesses across New York City. We are committed to delivering high-quality cleaning services with exceptional customer care. Position Overview: We are looking for a reliable and adaptable Marketing Coordinator & Customer Support Specialist who can balance both in-person marketing efforts and office-based customer support. This role requires flexibility to spend a few days each week doing face-to-face marketing and outreach, and a few days in the office assisting customers and managing communications. Key Responsibilities: Conduct face-to-face marketing and outreach to local businesses Build relationships and generate new leads Respond to customer inquiries via phone and email Schedule services and support client onboarding Maintain customer records and ensure client satisfaction Assist with general office and administrative tasks Qualifications: Strong communication and interpersonal skills Comfortable with in-person marketing and networking Organized, dependable, and detail-oriented Ability to multitask and work independently Basic computer and social media skills Previous experience in marketing or customer service is a plus What We Offer: Competitive pay (based on experience) Opportunity for growth within the company Flexible hybrid work structure Supportive team environment How to Apply: Send your resume and a brief introduction Join our team and be part of a company that values quality service and strong customer relationships!

Job Description About the Company: GerVetUSA has 34 years of experience in medical manufacturing and 20 years in veterinary manufacturing. We specialize in quality surgical instruments and serve professionals around the world.As a Customer Relations Specialist, you will provide direct support to customers, help with documentation and scheduling, and play an important part in planning and running veterinary industry events. We are looking for someone who can handle customer questions, keep records accurate and up to date, and support our sales and marketing teams to help us reach our goals.Responsibilities • Provide professional customer support via phone and email., • Maintain customer records and update CRM systems., • Assist with administrative tasks, including scheduling, documentation, and order coordination., • Follow up with veterinary clinics and hospitals to answer ongoing questions, provide updates, and make sure requests are resolved., • Support sales and marketing initiatives through customer outreach., • Prepare materials and organize logistics for veterinary conferences and industry events, making sure everything is ready on time., • 2+ years of administrative or customer service experience, • Strong communication and organizational skills, • Ability to manage multiple tasks in a fast-paced environment, • Professional phone and email etiquette, • Comfortable interacting with veterinary professionals and business partners, • Proficiency in Microsoft Office and basic CRM systems, • Experience in the veterinary, medical, or healthcare industry, • Experience with customer relationship management (CRM) systems, • Opportunity to work in the growing veterinary medical industry, • Exposure to veterinary conferences and professional networking, • Professional growth and career development opportunities Benefits: • Paid time off, • Professional development assistance Ability to Commute: • Valley Stream, NY 11580 (Required) Work Location: In person Company DescriptionThe journey that began 3 three decades ago has successfully become a symbol of Excellence, Innovation, and Reliability for Surgeons worldwide. Being ISO 13485 certified and following FDA guidelines, all our processes are standardized to offer you consistent quality, patterns, and styles every time, at very economical prices. We control the process from forging purchase through finished products and are second to none in our niche.The journey that began 3 three decades ago has successfully become a symbol of Excellence, Innovation, and Reliability for Surgeons worldwide. Being ISO 13485 certified and following FDA guidelines, all our processes are standardized to offer you consistent quality, patterns, and styles every time, at very economical prices. We control the process from forging purchase through finished products and are second to none in our niche.

Job Description Position Description The Customer Success Specialist I (CCS1) are stewards of long-term customer relationships. These roles are not transactional order-entry positions. While order processing and system work are important, the primary purpose of this role is to help customers succeed — by understanding their business, anticipating needs, introducing new products and solutions, and serving as a trusted partner who helps drive customer growth and retention. The CCS1 displays a professional image of the company and provides a comprehensive service in a high performance, customer-focused environment with respect to Customer Care procedures. CCS1 is directly tied to customer satisfaction, revenue growth, and achievement of the company’s annual operating plan. This role is expected to adhere to all company policies and safety protocols. Role Summary Customer Success Specialist 1 (CCS1) is an entry-level role focused on learning the R.S. Hughes business, systems, and customer base while building foundational relationships and product knowledge. This position offers the opportunity to gain deep exposure to the business and creates pathways for both lateral and upward career growth. We take great pride in promoting from within. Key Competencies Required to be Successful as a Customer Care Specialist I • Maintain professional, timely and effective communication with customers and team members., • Serve as the primary point of contact and relationship steward for assigned customer accounts., • Process requests through to completion: Order Entry, Order Status updates, quotes, and customer inquiries., • Own the entire order lifecycle and customer experience through to resolution., • Demonstrate ability in using modern technology (including AI, automation, and digital tolls) to improve customer experience, speed, and accuracy., • Actively identify opportunities to upsell and cross-sell core R.S. Hughes product categories and solutions., • Partner closely with Field Sales, National Accounts, Operations, and Supply Chain teams., • Build deep, durable customer relationships through proactive communication, knowledge of customer applications, purchasing behaviors and growth opportunities., • Build knowledge toward becoming a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service., • Exhibit problem solving and independent decision-making abilities., • Use data, order history, and customer insights to make informed recommendations., • Demonstrate ability and willingness to take on additional responsibilities., • Communicate with management team on a regular basis to ensure all Key Performance Indicators (KPI) are being met., • High School Diploma or GED equivalent required, Bachelor's degree in business or related field preferred., • Minimum 0-2 years of experience in a B2B customer service or phone-based support, or in Customer Service Field, Call Center., • Previous experience in a customer focused environment., • Proficient in Microsoft applications., • Ability to navigate multiple systems simultaneously., • Order to invoice experience in B2B environment., • Proficient communication (written and verbal) and interpersonal skills., • Strong organizational, analytical, problem solving, and decision-making abilities., • Proficient skills in Excel and data management., • Support an inclusive and positive culture., • The ability to work independently and with others in a changing environment., • An effective team player with drive., • Desire for continuous learning and professional growth., • Experience working with an ERP system, order management software, or similar tools. This is a Full-Time position, eligible to participate in the Company’s benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).

Job Description About Us MAX USA Corp is a leading manufacturer of professional-grade construction and industrial tools, serving customers across North America. Known for innovation, quality, and durability, our products include rebar tying tools, pneumatic nailers, and power-driven fastening systems. We are committed to helping professionals across multiple industries improve productivity and safety on the job. As part of the global MAX Group, we combine a rich history of engineering excellence with a forward-thinking approach to growth and customer satisfaction. Position Summary The Inside Sales Support Specialist plays a critical role in supporting our outside sales team and enhancing the customer experience. This position is responsible for lead nurturing, customer communication, and internal coordination, with a focus on driving sales growth and maintaining strong client relationships. The ideal candidate is proactive, detail-oriented, and passionate about contributing to a collaborative sales environment. Key Responsibilities • Lead Management & Qualification, • Upload and track leads in Salesforce.com, • Conduct outbound calls and emails to qualify leads, • Coordinate follow-ups and assist in closing opportunities alongside the outside sales team, • Log and monitor activity consistently in Salesforce, • Sales Support, • Identify sales opportunities within targeted markets, • Communicate daily with the MAX sales team and distribution partners, • Provide administrative and strategic support to outside sales reps as assigned, • Manage customer and end-user communications in a timely and professional manner, • Customer Relations, • Develop product expertise to answer dealer and customer inquiries, • Support customer service and assist with order entry as needed, • Help resolve issues related to accounts receivable for designated customers, • Special Projects & Collaboration, • Execute special projects at the request of sales leadership, • Uphold company regulations and standards in all interactions, • Education: High school diploma required; coursework in business or equivalent work experience preferred, • Experience:, • Proficiency in Microsoft Office Suite (Excel, Word, Outlook), • Working knowledge of Salesforce.com or similar CRM systems (preferred), • Previous experience in inside sales, cold calling, or lead generation is highly preferred, • Skills & Attributes:, • Strong attention to detail and analytical skills, • Excellent communication and interpersonal skills, • Demonstrated ability to support a team-oriented environment, • Inside Sales Experience, • Customer Service Orientation, • CRM Proficiency (Salesforce.com or equivalent), • Lead Qualification and Nurturing, • Daily use of computer and telephone systems, • Ability to work in a fast-paced, office-based environment

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Make a Difference. Build Relationships. Grow Your Career. Are you motivated by helping others while also driven by results? As a Customer Retention Specialist in our expanding insurance agency, youll become a go-to resource clients rely on for guidance, support, and protection. This role blends relationship-based service with sales opportunitiesoffering a fulfilling, well-rounded career path in a high-demand industry. Whether youre answering coverage questions, assisting with policy updates, or introducing solutions that enhance protection, youll strengthen customer confidence and contribute to our agencys success. If youre dependable, positive, and ready to make an impactwe want to hear from you. Key Responsibilities • Deliver outstanding service through phone, email, and in-person interactions, • Assist clients with billing inquiries, coverage updates, and claims follow-up, • Identify and recommend insurance products that align with customer needs, • Build rapport that encourages trust and long-term loyalty, • Support client retention through proactive renewals and policy reviews, • Partner with team members to ensure a seamless customer experience What Were Looking For • Excellent communication, organization, and problem-solving abilities, • Customer service or sales experience preferred (but not required), • Comfort engaging in consultative, sales-focused conversations, • A calm, friendly, and solutions-oriented approach under pressure, • Willingness to obtain required insurance licensestraining and guidance provided What We Offer • Competitive base pay with commission and performance bonuses, • Comprehensive training and supportive mentorship, • Clear opportunities for growth and career advancement, • A collaborative culture focused on success and development If youre ready to build a career where service and sales work hand-in-hand, apply today and start growing with us!

Job Description Gadge USA was established in 1993. Our company is a national packaging supply and supply-chain solutions company with an expansive distribution network. We manage packaging portfolios across multiple categories, combined with a scalable service model, which delivers packaging solutions and continuous improvement to our customers. We are currently recruiting for a temporary Customer Experience Accounts Specialist, reporting to our Associate Director, Customer Experience. This role is a short-term assignment running from now through August. In this position, you will support the CX Accounts team and work closely with our customers to ensure their satisfaction and success. You will assist in building strong relationships, resolving issues, and identifying opportunities for growth. The ideal candidate is a proactive problem solver with excellent communication skills and a passion for delivering exceptional customer experiences. What You Will Do: • Assist in managing a portfolio of customer accounts., • Collaborate with account managers to address customer needs, goals, and challenges., • Proactively communicate with the account management team to provide updates, gather feedback, and address any concerns or issues in a timely and satisfactory manner., • Provide daily inventory reports to the account management team., • Work closely with the account managers to address customer inquiries, troubleshoot issues, and ensure prompt resolution. Must-Haves: • Previous experience in a customer-facing role, such as customer service, account management, or sales support., • Strong interpersonal and communication skills, with the ability to effectively interact with customers., • Excellent problem-solving and critical-thinking abilities, with a proactive approach to finding solutions., • Detail-oriented with strong organizational and time management skills to handle multiple customer requests and tasks simultaneously., • Proficient in using MS Office Suite (Word, Excel, PowerPoint)., • Ability to adapt quickly to changing priorities and thrive in a fast-paced, deadline-driven environment., • A customer-centric mindset and a genuine passion for delivering exceptional customer experiences., • Willingness to learn and grow in a dynamic and collaborative team environment. Nice-to-Haves: • Bachelor's degree in business, Sales, or a related field preferred., • Knowledge of industry best practices and emerging trends in logistics and supply chain management., • Knowledge of Sage MAS100 ERP system., • Knowledge of CRM systems such as Salesforce., • Knowledge of Specright. We Like People Who: • Are passionate about “raising the bar” to produce high-quality work and deliverables., • Have a growth mindset, with a thirst for continuous improvement and development., • Thrive in a collaborative team environment, and open to hear suggestions and feedback., • Have empathy and seek to understand others’ perspectives to build strong relationships. Benefits Additional Information: Come “en-Gadge” with us and join our innovative, collaborative, and inclusive teams on our journey to Be the best-in-class choice For All Things Packaging®, while fulfilling our Mission: Always Packed with Commitment® to provide a great customer experience, deliver high-quality, custom packaging products and value-added supply chain solutions through a culture of teamwork, strong relationships, and a commitment to excellence. Learn more about us here. This role will be based in our office located at 3000 Marcus Avenue, Suite 3E03, Lake Success, NY 11042. The hourly rate will range from $25 -$30 commensurate with the candidate's experience. Gadge USA, Inc. is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law.

Job Description POSITION: Fragrance Specialist (Creed) REPORTS TO: Regional Sales Manager, TriState NYMetro Mid Atlantic STORE LOCATION: Macy's Green Acres, Valley Stream, NY Welcome to Kering Beauté – Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In June 2023, Kering Beauté announced that it had signed an agreement to acquire historic high-end fragrance house Creed; founded in 1760 it is known for its distinctive collections of timeless and sophisticated perfumes, including the iconic Aventus. This acquisition represents a major step for Kering Beauté. It perfectly complements Kering's existing portfolio, and immediately gives Kering Beauté a significant presence. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Why Work With Us? We care about our team members, and we offer a competitive rate of $26/hr, benefits such as medical, dental, vision, 401(k), paid time off, employee discounts and much more! OVERVIEW – The Product Specialist is responsible for executing the Customer Experience and sales strategy on behalf of Kering Beauté. This position plays a key role in delivering a captivating, branded customer experience and championing sales goals. This individual will also promote and maintain the intrinsic company culture that fosters the firm’s core values of: Transparency, Recognition, Accountability, and Communication. CORE RESPONSIBILITIES • Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales., • Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market., • Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager., • Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management., • Responsive for engaging with customers to build and promote brand awareness., • Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively., • Partner closely with manager and team to drive all aspects of the business., • Accountable for event presell, goals and set up., • Required to open and close if position is based in a boutique location.CORE REQUIREMENTS, • Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred, • Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry, • Experienced and comfortable with working within a retail environment and building relationships, • Excellent verbal & written communication skills; strong interpersonal skills, • Possesses strong attention to detail, event planning and organizational skills to support business needs, • Possesses good technical computer skills, keyboarding and is knowledgeable of various reporting tools and systems, • Flexible and adaptable to changing priorities with the ability and willingness to multi-task ZdEwZW15rw

Job Description Customer Service / Dispatch Specialist Location: Farmingdale, NY Compensation: $19/hour Schedule: Monday – Friday, 8:00 AM – 5:00 PM or 9:00 AM - 6:00 PM Key Responsibilities: · Coordinate and track appliance part orders from placement through delivery · Expedite parts and follow up on estimated delivery times (ETAs) · Communicate with vendors and manufacturers regarding part availability · Dispatch and route service technicians efficiently within assigned territories · Manage daily technician schedules, service calls, and call-outs · Accept and process customer credit card payments (COD) · Send payment reminders and make collection calls as needed · Answer incoming phone calls, emails, and Slack messages · Update service tickets and maintain accurate records · Provide professional, customer-focused support and resolve service issues · Handle a high volume of calls while multitasking in a fast-paced environment Qualifications: · High school diploma or equivalent required · Customer service or office support experience required · Strong organizational and multitasking skills · Excellent verbal and written communication skills · Detail-oriented with strong attention to accuracy · Ability to work independently and as part of a team · Calm under pressure with strong problem-solving abilities · Proficient with basic computer systems and internal databases · Dependable, reliable, and customer-focused Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job Description From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role The Sales Specialist ensures customers have a consistent, quality experience in the store at all times. A Sales Specialist plays a key role in helping with creating and maintaining a selling focus in the store, supports company and management initiatives while ensuring adherence to policies and procedures as outlined by the organization. The Sales Specialist base pay ranges from $18-$20 hourly. Please also note, Sales Specialists are eligible to participate in the rag & bone Commissions Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees. What You’ll Do • Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling, • Meet store and metric goals, • Emulate the brand aesthetic and embody and strong sense of fashion, • Ensure brand mission is brought to life and introduced to everyone that walks into our store, • Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed, • Maintain a knowledge and understanding of all policies and procedures, • Assist with inventory and stock management, • Accurately process Point of Sale transactions, • Consistently act within the core values of rag & bone, • Identify opportunities to support the team in delivering best in class customer service, • The Customer Rules - Prior work experience in a client centric, sales environment, • Be a Good Human - Be original, be authentic, • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters - Be disciplined, be competitive The Sales Specialist role is part-time and requires 18-32 hours per week. Benefits • Clothing Allowance, • Generous Employee Discount, • Commission Eligible, • Paid Time Off, • Medical, dental, vision and ancillary benefits, • Membership to Calm and access to other wellness benefits, • 401k Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR zwbinbBQeZ

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect

CST): 6am-4:30pm or 11:30am to 10pm / Competitive Pay - As a Customer Support Specialist at Pellera, you will: Provide top-notch customer service to clients through various channels including phone, email, and chat; Resolve customer inquiries and issues in a timely and professional manner; Troublesh

Competitive pay / Health, dental & vision / 401k / PTO / Laptop and WFH stipend provided - As a Customer Support Specialist at WinRed, you will: Provide exceptional customer service via Intercom and email; Resolve customer inquiries and issues in a timely and efficient manner; Maintain accurate reco

Competitive salary / 100% paid PPO Medical, dental & vision / 401k match / PTO / Home office budget - As a Customer Support Specialist at Paradigm, you will: Provide exceptional customer service to clients via phone and email; Troubleshoot and resolve customer inquiries and issues in a timely manner

DOE / Comprehensive health & welless benefits / Generous PTO / Equity Eligibility - As a Customer Support Specialist, you will: Provide exceptional customer service by responding to inquiries and resolving issues through various channels such as phone, email, and chat; Utilize product knowledge and

Up to $60K per year / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at Finalsite, you will: Support clients via ticketing, phone, chat and social media channels in a timely manner; Stay up to date on new product features and improvements, as well as web trends; Provid

Up to $80K per year / Benefits - As a Customer Support Specialist at Runway, you will: Provide exceptional customer service through various communication channels such as phone, email, and live chat; Respond promptly and professionally to customer inquiries and concerns; Troubleshoot and resolve tec

Medical-Dental-Vision / Generous PTO - As a Customer Support Specialist, you will: Provide exceptional customer service and technical support to our clients through phone, email, and chat channels; Troubleshoot and resolve customer inquiries and issues promptly and accurately; Document and track cus