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*Fulltime Direct Hire *5 days/wk on-site in New York city We're seeking someone who combines deep technical expertise with exceptional customer service instincts—especially when supporting senior executives who demand excellence. You're someone who understands that in investment management, technology isn't just convenience; it's mission-critical infrastructure. Primary Responsibilities • Serve as the first line of defense and frontline technology expert for 20+ NYC associates, providing immediate hands-on support while simultaneously delivering high-quality remote technical assistance to associates across all offices nationwide., • Manage the complete Help Desk experience—accurately documenting every issue, tracking resolutions, and ensuring no problem falls through the cracks regardless of which office needs support., • Administer users, computers, and security groups across Active Directory and Azure Active Directory, managing permissions and provisioning with precision., • Deploy and maintain Group Policy Objects (GPOs) that keep our multi-office infrastructure secure and standardized., • Execute rapid PC setups and configurations when new team members join or technology needs evolve—knowing that every hour of downtime impacts business operations., • Install, upgrade, and maintain desktop hardware and software across our technology stack, ensuring every system runs at peak performance while troubleshooting and guiding remote users through similar processes., • Provide expert support across PC applications, desktop hardware, audio-visual systems, network infrastructure, and data communications—maintaining the skill level to solve virtually any technical challenge., • Orchestrate audio-visual excellence for events ranging from small team meetings to large-scale presentations in our NYC office, ensuring flawless execution when executives and clients are in the room., • Diagnose and resolve hardware issues quickly—both hands-on for NYC users and remotely for associates in other offices—coordinating repairs while minimizing user disruption and keeping everyone productive., • Collaborate closely with Systems Support Specialists nationwide and the Director of Systems Support, providing project updates, sharing knowledge across the team, and escalating critical issues with sound judgment., • Provide after-hours support and 24x7 coverage for both helpdesk and computer operations during your on-call rotation (every 5-6 weeks), being the reliable professional who responds when systems need immediate attention—regardless of which office or time zone requires help., • Manage vulnerability assessments and drive remediation efforts that keep our infrastructure secure against evolving cyber threats., • Coordinate television studio operations in NYC, responding to technical issues and ensuring our broadcasts maintain professional quality (comprehensive training provided)., • Operate batch processing systems and promote development code to production using established scripts, supporting the software deployment lifecycle (training provided)., • Perform related duties as assigned, adapting to the evolving technology needs of a dynamic investment management firm. Preferred Qualifications • Meticulous attention to detail—you catch issues before they become problems and ensure every configuration is exactly right., • Proven background in customer service with a track record of turning frustrated users into satisfied advocates, both in person and through remote support., • Experience supporting executives is essential—you understand the unique demands, discretion, and white-glove service that senior leadership expects., • 3+ years of PC troubleshooting experience with ability to diagnose and resolve issues quickly under pressure., • Strong audio-visual background with hands-on experience setting up and managing AV systems for professional environments., • Excellent remote troubleshooting skills with ability to guide users through technical solutions clearly and patiently., • PowerBI experience preferred—ability to support data visualization and reporting tools used by our investment teams., • Broadcasting or television studio experience preferred but not required—we'll provide comprehensive training for our studio operations., • A+ and/or Network+ certification preferred, demonstrating formalized technical knowledge., • Passion for technology and genuine curiosity about how systems work together to enable business success., • Ability to thrive in fast-paced, high-stakes environments where technology directly impacts business outcomes., • Strong communication skills with ability to explain technical concepts clearly to non-technical professionals., • Quick learner who adapts rapidly to new technologies, tools, and evolving business processes., • Self-motivated and able to prioritize effectively when balancing immediate local needs with remote support requests from multiple offices.

Leading writer of Property & Casualty Reinsurance seeking an IT Lead/ Manager – IT Support Services in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team. I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I’ve worked with. Their global team shares a passion for solving their customers’ problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. This is an in office position located in midtown Manhattan very close to all major transportation hubs. For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They’re experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges. About the Position Reporting directly to the AVP, IT Services Delivery Manager and will be based in our New York office. Will have select travel to other US and Europe offices as needed and as per business/project requirements. This role is part of our global IT support function and is responsible for providing first to fourth line technical support to end users across the organization. The successful candidate will play a key role in ensuring a seamless and responsive IT experience for our employees. Key Relationships • Reports to: AVP, IT Services Delivery Manager, • Key Stakeholders: IT Support members, Internal end users, Remote End Users, IT Security Operations and IT Infrastructure., • Key Partners: Global IT support teams, third-party vendors, and service providers Key Responsibilities • Support the IT Service Delivery Manager in leading the IT Support team, ensuring alignment with business priorities, SLA adherence, and compliance with global service standards., • Oversee BAU operations including ticket management, procurement, invoice processing, onboarding/offboarding, and patching cycles, while mentoring team members for consistent execution and knowledge transfer., • Provide oversight and direction to IT members and direct reports, to ensure members are focused on items that are important to the business and aligns with IT service delivery., • Deliver expert-level support for Windows 10/11, macOS, Microsoft365, enterprise applications, and advanced server OS environments., • Perform advanced diagnostics, repair, and integration for desktops, laptops, mobile devices, printers, peripherals, and server hardware., • Manage full user lifecycle, including permissions, access control, provisioning, and policy enforcement across Active Directory, Exchange, and Azure AD., • Collaborate with local IT members, architecture and operations teams to resolve technical issues and manage resources for high-quality end-user support., • Lead resolution of complex, cross-system issues through root cause analysis and appropriate resource engagement., • Oversee hardware lifecycle management and automation, ensuring device and data security and integrity., • Provide local and global support, acting as smart hands for IT functions during installations and advanced troubleshooting., • Maintain vendor and supplier relationships to support operational efficiency and compliance., • Enforce IT policies and ensure global teams adhere to standards and compliance requirements., • Research emerging technologies and recommend solutions to enhance service delivery., • Lead training, coaching, and mentoring initiatives to build team capabilities and foster continuous development., • Analyze support trends and team performance to identify improvement opportunities., • Conduct system health checks and reporting, proactively addressing monitoring gaps., • Act as content steward by maintaining troubleshooting records, contributing to the knowledge base, and creating/delivering training materials and sessions., • Build strong stakeholder relationships and drive collaboration across functional groups, serving as a role model for the team., • Serve as Incident Response Technical Manager for endpoint-related incidents, ensuring swift and effective resolution., • Provide out-of-office support, including queue monitoring, basic issue resolution, and acting as a backstop resource when needed., • Accountable for driving vulnerability remediation and ensuring security SLAs are met, guiding IT members in addressing identified risks., • Design, document, and remediate ITSM and Hardware Asset Management (HAM) processes., • Participate in disaster recovery planning, testing, and execution., • Rotate with Level 3 & 4 analysts for scheduled server patching maintenance windows., • Mentor and coach global team members. Candidate Qualifications: Required: • 5+ years of experience in a technical support or helpdesk environment., • Proficiency in supporting Windows and Mac OS X operating systems., • Experience with Mac device deployment, management, and security compliance., • Familiarity with Microsoft365, Active Directory, and basic networking concepts., • Experience using SCCM, Patch My PC, or Altiris SMA for software deployment and patch management., • Strong communication and customer service skills., • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment., • A relevant IT certification (e.g., ITIL Expert, advanced certifications such as Azure, VMware, etc.) is a plus. Preferred: • Bachelor’s or higher, with specialized training. Build management skills., • ITIL Expert, advanced certifications or experience with ITSM tools (e.g., ServiceNow, Jira Service Desk)., • Exposure to mobile device management (MDM) platforms., • Deep understanding with Apple Business Essentials and MS Intune integration/platform support., • Experienced scripting knowledge (e.g., PowerShell)

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Develop, train, and evaluate machine learning models for program complexity categorization and resource forecasting.Implement and integrate models into the forecasting system.Optimize model performance and ensure accuracy.

Equipment; we’ll provide you with the equipment you need to be successful and a one-time $200 stipend for your initial desk setup.

Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Maintain up-to-date understanding of relevant data security and compliance protocols. Come join us and help to continue our efforts in maki

We’re looking for a Senior Data Analyst / Analytics Engineer to join our data team and help build a strong foundation for decision-making across the company.

Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!.

If you're excited to advance your career and help us implement top-tier program solutions, we can’t wait to connect with you!.

You will analyze how members discover, download, and use Pay, to help improve conversion funnels, marketing effectiveness, outcomes, and the payment experience.

At Medal, we’re redefining the way gamers connect, share, and relive their greatest in-game moments.Our platform makes it easy to clip, edit, and share gaming content—whether you're capturing a legendary headshot or just hanging with friends in voice chat.Over 2 million gamers use Medal every mo

Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Partner with different Analytics, Product, and other relevant teams to combine insight and tra

The New York Times is to seek the truth and help people understand the world.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. SQL and database experience helpful but not required.

We are seeking a highly experienced Data Analyst with over 7 years of expertise in the AML domain.The ideal candidate will have a strong background in both business and data analysis, with hands-on experience in AML in Transaction Monitoring projects.This role requires a deep understanding of data a

By navigating the complexities of the healthcare system, we ensure that high-quality care reaches those who need it most—helping individuals thrive at home with dignity and independence. You’ll work across multiple enterprise platforms—Salesforce, HubSpot, HHAExchange, AdvancedMD, HRIS, Payrol

As a key member of our data-driven culture, you'll help ensure that our talent strategies are grounded in evidence and aligned with our goal of building reliable, interpretable, and steerable AI systems. At the same time, create and maintain interactive dashboards and visualizations that help commun

Analyze customer data to identify pain points and opportunities in the customer journey, helping to determine customer segmentation and personalization strategies.

Netx is a great place to work – we.If you visit our site you’ll see.We’re looking for a smart, motivated.Data Analyst to join our Reporting and Analytics team.When you start here we’re going to expect you.This position will be 2-3 days per week.If you want to join our team we want.Netx an ev

We are seeking a highly motivated an.Analyst and IT Administrator for the Arc Companies’ real estate, venture and family office activities.Arc is an entrepreneur led firm where bright, creative thinkers have joined together to do.We foster learning from each other and growing personally and profes

If you're an upbeat, organized, tech savvy, with a degree in Finance who can successfully multi-task AND you have experience in economics, transportation, or statistical analysis.You will be an integral member of a multi-disciplinary multi-project team performing qualitative and quantitative researc

If you’re passionate about helping businesses succeed and want to join a growing, energetic team, apply today!.

SundaySky has a unique and exciting opportunity to join an analytics group for a rapidly growing startup.Our product combines digital technology, advertising, consumer relationship management, and big data for the most recognizable brand names across multiple industries.We are seeking an energetic,

Titan is an award-winning wealth manager with a mission to increase our generation’s compound growth rate.We plan to do this by putting a human wealth advisor in every pocket.Historically, wealth managers have been accessible to only the ultra-wealthy.With Titan, they’re available to everyone.We

Healthcare quality is declining and soaring costs are crushing American families and businesses.At Garner, we’ve developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care.

PLEASE NOTE - This is NOT a technical role for a Data Analyst, Data Scientist or someone with an IT background.Candidates MUST have experience in the Market Data realm and be able to administer Market Data contracts.Please read the description before you apply**.The Market Data Analyst at S4 Market

Help us take our business to the next level and join our team in providing unforgettable experiences for our guests. Our company prides itself on providing our guests with exceptional stays and experiences, and we are looking for someone who can help us continue to meet and exceed these standards th

Generate compelling data visualizations and impact reports that help tell the story of the organization’s mission and outcomes to external stakeholders and prospective donors. Ensure compliance with HIPAA and data security best practices in all aspects of data handling.

Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need.

Dedicated to helping Maven Clinic’s customers understand, measure, and amplify clinical and business value through data. Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. If you receive a scam issue or a secu

We're looking for a talented and passionate Data Analyst to join our Banking team and help us leverage data to optimize our operations, enhance our products, and deliver exceptional customer experiences.

Conduct annual and semi-annual performance reviews, delivering constructive feedback and helping analysts establish development goals.

Collaborate with stakeholders to understand business needs and translate them into detailed technical specifications.Conduct analysis of business requirements and processes for data centric projects.Responsible for gathering and writing data requirements.Translate business requirements into data map

With support from your coaches and the wider team, you will learn broader skills about storing, managing, and presenting data as well as personal skills to help boost your own confidence in becoming an exceptional consultant. Diversity is an asset that helps us discover more varied stories in both o

Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need.

Impact at scale: You’ll help build out analytics at a pivotal stage, influencing how CLEAR makes decisions now and in the future. Autonomy & ownership: This role gives you real freedom to help shape the future of CLEAR’s subscription offerings. Mission-driven work: You’ll help us deliver exper

We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.

Through email and SMS, we blend data science, time-tested tactics, and the latest AI tools to help brands maximize customer lifetime value.

Considerable time is spent at a desk using a computer.

Establish data governance practices that meet enterprise security and regulatory compliance requirements.

As we continue to grow, we are looking for more talented and like-minded individuals to join our team - people who are excited about transforming the travel space and helping us scale our vision globally. Drive clarity in measurement and metrics definitions, helping teams understand what is happenin

Curinos empowers financial institutions to make better, faster and more profitable decisions through industry-leading proprietary data, technologies and insights.With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos technology and analytics ecos

Our wide range of services includes cutting-edge technology solution services, strategic consulting, digital transformation, cloud computing, cybersecurity, and managed services.

Above all, you will develop a deep understanding of SeatGeek’s business and help ensure that that understanding is at the heart of our forward-looking strategy.

Act as a strategic partner to client success leads, helping define and interpret KPIs and inform campaign strategy. Collaborative, entrepreneurial, and motivated to help shape the next generation of analytics at Zeta.

We have helped clients such as The Vanguard Group, JPMorgan Chase, PwC, JLL, and Paramount Global do just that through specializing in and consulting on the leading products for data visualization and data integration - Tableau and Alteryx - since 2011. With support from your coaches and the wider t

Translate business questions into structured analyses, and help teams interpret results with appropriate context and caveats. Help establish and champion best practices for metric design, dashboard development, and data quality validation.

Empassion is a Management Services Organization (MSO) focused on improving the quality of care and costs on an often neglected “Advanced illness/ end of life” patient population, representing 4 percent of the Medicare population but 25 percent of its costs.The impact is driven deeper by families