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Job DescriptionCompany Description About Veolia North America Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Director, Customer Operations will support Veolia’s customer experience vision by providing leadership and direction for the Customer Operations team in their designated regulated utility division. The incumbent will provide leadership, guidance and subject matter expertise to effectively and efficiently deliver exceptional customer service with a focus on continuous improvement, identifying and implementing operational efficiencies and defining and delivering on SLAs. Direct management of the customer service, contact center, billing, payments and collections activities for the designated regulated utility. The successful Director will continually engage in leading and inspiring internal and external teams in developing and sharing best practices. Primary Duties/Responsibilities: Management/Supervision • Provide strong, dynamic leadership by setting expectations, mentoring, coaching, and guiding team members to drive performance across KPIs (employee, customer, and company)., • Establish and monitor annual performance goals for direct reports and ensure that all department employees receive a performance/development review at least once a year., • Establish work procedures and processes that support company and departmental strategies, metrics, and standards., • Prioritize, plan and execute customer operations activities and processes to ensure delivery of high-quality results., • Provide guidance and performance monitoring to ensure team alignment with organizational objectives and performance targets., • Apply change management processes and tools to support adoption of new programs, including the design, development, delivery, and management of communications., • Perform workforce management (WFM) analyses, including staffing, contact volume, seasonality, AHT and call routing., • Provide guidance and input both tactical and strategical into collection strategies., • Establish and maintain a performance metrics including service level, call efficiency, abandonment rates, staffing utilization, attrition, and financial performance., • Develop and implement strategies for managing customer accounts and resolving payment issues., • Prepare and oversee annual customer experience feedback programs and use findings to improve service in line with expectations., • Ensure customer satisfaction while maintaining KPI levels within expected guidelines., • Use data from complaints, inquiries, and feedback to improve standards and enhance communication with customers., • Partner with Operations to deliver excellent customer experiences while driving process improvements., • Ensure compliance with all regulatory agency (e.g., BPU), environmental, health, safety, and contractual requirements., • Act as primary liaison to regulatory commission (BPU) for resolving customer complaints and issues., • Prioritize, plan, and implement billing, payments, and collections, policies to ensure alignment with best-in-class standards., • Develop, communicate, and enforce policies, procedures, and financial controls to ensure consistent and timely customer service responses., • Continuously improve and document work processes via Standard Operating Procedures (SOPs)., • Identify process gaps affecting customer or business efficiencies, and implement solutions., • Analyze billing, payment, receivables, and collection data to identify trends and improvement areas., • Improve and innovate operations by monitoring performance, resolving risks, completing action plans, and managing process improvements., • Improve contact center operations through performance monitoring, QA programs, risk mitigation, and system/process enhancements., • Build business cases and lead projects to enhance departmental capabilities., • Partner with peers across business units (utilities) to drive systemic improvements and standardization in delivering excellent employee and customer experiences., • Work cross-functionally with departments (Accounting, Finance, DB&T, Operations, HR) on corporate initiatives to improve customer experience., • Participate in corporate projects, due diligence, and acquisition integrations., • Actively and consistently support efforts to simplify and enhance both employee and customer experiences., • Manage relationships with key service providers to ensure compliance with contractual specifications., • Perform other duties as assigned.Qualifications Education/Experience/Background: • 10+ years’ experience leading service operations., • 10+ years experience in a leadership role managing non-exempt/exempt employees., • Leadership experience in a union environment is desired but not required., • B.S. degree in business or related field., • Excellent written and oral communications skills – including report writing, building and giving presentations to senior leaders., • Strong analytical, organizational, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), and planning skills., • Demonstrated ability to work both autonomously and as part of a team in a fast-paced, matrixed environment., • Working knowledge of customer information systems (CIS)., • Working knowledge of Google products – sheets, docs, Gmail, - Power BI or similar tools. Physical: • Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations., • Ability to analyze complex operational and technical challenges and resolve same., • Ability to interpret and explain complex regulatory requirements., • Must be able to reason, problem solve and analyze complex operational challenges and resolve same., • Must be able to learn new technological advances in water industry and train personnel., • Must be able to work under pressure and meet deadlines. Additional Information Pay Range: $135000 to $145000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job Description At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Neurosurgeons, Interventional Pain Management Specialists, Orthopedists, Psychiatrists, Physical Therapists, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients. We are excited to add Vascular to our growing list of specialties. Redefine Healthcare is looking for a dedicated, full-time Administrator / Director of Nursing to join our expanding team of healthcare professionals in our Hackensack Office. The Director of Nursing provides strategic leadership over clinical care, administrative operations, and regulatory compliance within the ambulatory surgery center, ensuring safe, high-quality patient outcomes. This role drives quality improvement, staff development, and operational efficiency while fostering a collaborative, patient-centered environment. We are looking for candidates who are motivated, compassionate and are looking to advance their career in a community that is always growing. Job Title: Administrator / Director of Nursing Salary/Pay Rate: $120,000 - $150,000, depending on specialty and experience Hours: 40 hours per week Job Type: Full-time Benefits: Paid time off, sick time, health insurance (medical, dental, vision, accident, and critical illness), life insurance, 401(k) with Company match, yearly bonus Core Responsibilities Administrative & Operational Leadership • Organize and maintain office and clinical information systems for efficient retrieval and compliance., • Oversee scheduling, correspondence, filings, and reporting to ensure timely completion of administrative tasks., • Manage financial oversight functions, including budgeting, cost-control, and inventory tracking., • Ensure compliance with OSHA, State, and Federal regulations, as well as ASC accreditation standards., • Supervise and direct all nursing care in the surgical suite, adhering to AORN standards and ASC policies., • Develop, implement, and evaluate patient care delivery systems to improve outcomes and efficiency., • Act as patient advocate, ensuring safety, dignity, and continuity of care throughout the surgical process., • Maintain accountability for staff performance, quality of service, and adherence to clinical protocols., • Ensure effective use of EMR/EHR systems, scheduling software, and ASC-specific platforms for documentation and patient flow., • Train staff on digital health tools and maintain compliance with data security and confidentiality standards., • Lead continuous quality improvement (CQI) initiatives, including audits, incident reporting, and corrective action plans., • Monitor compliance with risk management protocols, infection control measures, and adverse incident reporting systems., • Participate in and chair quality improvement committees, ensuring measurable progress toward organizational goals., • Conduct orientation, competency assessments, and performance appraisals for all staff., • Provide mentorship, coaching, and professional development opportunities to foster career growth and succession planning., • Encourage staff participation in continuing education and professional organizations., • Ensure patient satisfaction initiatives are implemented, including feedback collection and service recovery processes., • Foster a customer-focused environment for patients, families, and visitors., • Support community outreach and education efforts to strengthen ASC reputation and patient trust., • Adjust surgical and staff schedules as needed., • Resolve operational issues (late patients, no-shows, physician delays)., • Assist with patient positioning, transfers, and equipment use., • Ensure emergency supplies and instruments are available., • Maintain surgeon supply preferences and oversee culture collection., • Establish and maintain in-service training programs., • Cover vacancies in nursing staff and assist office personnel when needed., • Bachelor’s degree with at least two (2) years of recent supervisory or management experience in a surgical environment., • Thorough knowledge of nursing processes and ASC operations., • Knowledge of State, Federal, and applicable regulatory laws and standards., • Ability to supervise and interpret clinical and administrative policies of the ASC., • Strong organizational, managerial, and public contact skills., • Ability to maintain confidentiality, tact, and diplomacy., • Strong computer skills (Microsoft Office, EMR/EHR systems)., • Bachelor’s degree required., • New Jersey State Nursing License., • CPR, BLS, & ACLS certification.

Job Description:\n\n Director of Service - Integrated Security (SEC) About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations. Bosch Building Technologies Integrator Business The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions. Job Summary:The Director of Service – Integrated Security at Bosch Building Technologies North America (Bosch BT NA) is a critical leadership role responsible for driving the growth, efficiency, and excellence of our Integrated Security (SEC) service business. Reporting directly to the Senior Vice President, Services, this role shapes SEC service strategy, leads operational improvement initiatives, and ensures exceptional customer experiences while influencing the financial and operational performance of the Integrated Security service portfolio. Responsibilities: Strategic Leadership Develop and execute the national Integrated Security service strategy aligned with Bosch BT NA’s business objectives and customer expectations.Support a diverse team of service professionals, including managers, sales personnel (aligned to Service Sales Strategy), technicians, and support staff.Lead the Integrated Security service roadmap, market shifts, and competitive opportunities while staying aligned with customer needs.Build and champion a service-first mindset, partnering with branch leaders to drive consistent culture and operational excellence.Drive alignment across branches and acquired companies through M&A integration, standardization, and cultural adoption. Customer Relationship Management Serve as a key escalation point for complex SEC technical issues, supporting branch and field teams to strengthen customer trust.Support national and local teams in customer meetings to expand Bosch BT NA footprint and maintain high satisfaction levels.Engage and support service leadership in meeting commitments for high priority and national accounts.Promote a culture of responsiveness, accountability, and customer advocacy. Service Delivery Optimization and Operational Excellence Influence performance outcomes for the Integrated Security domain, including but not limited to; service agreement execution, renewal retention and performance, margin improvement, and broader KPI achievement.Establish SOPs for field services, including Service Agreement processes and Time & Material workflows.Evaluate, implement, and optimize tools, processes, service playbooks, and domain-specific standards that drive consistency and quality.Partner closely with branch teams to ensure consistent SEC service delivery, operational best practices, and continuous improvement. Technical & Market Expertise Maintain deep expertise in Integrated Security systems, including controls architectures, integration protocols, HVAC fundamentals, analytics tools, and connected building ecosystems.Incorporate competitive intelligence and market trends into strategic and operational initiatives.Identify emerging customer needs and future service offerings to support Bosch BT NA’s growth trajectory.Support sales and service teams in strategic account reviews, customer meetings, and service‑centric solution development. Performance & Financial Metrics Drive Integrated Security domain service performance outcomes by influencing revenue growth, margin improvement, service agreement execution, and operational efficiency across all support branches.Monitor and interpret key financial indicators, including labor utilization, agreement profitability, cost drivers, backlog health, and forecast accuracy that provides insights and recommendations that guide branch and regional leaders toward improved financial results.Collaborate with branch leadership and Service Business Operations to identify performance gaps, provide root-cause analysis, and co-develop corrective action plans tied to measurable operational improvement and financial uplift.Contribute to forecasting and planning through data‑driven insights on labor capacity, service demand, domain growth opportunities, and operational risks impacting financial performance. Cross-functional Collaboration Partner with the Digital Service Center (DSC) to enhance digital tool usage, drive adoption, and strengthen field enablement within Integrated Security specific workflows.Collaborate with Service Business Operations to ensure Integrated Security alignment on pricing strategies, service agreement estimation, ERP process compliance, and operational standards.Support M&A activities by evaluating Integrated Security capabilities, aligning service playbooks, and accelerating operational adoption in newly acquired organizations. Health and Safety Compliance Ensure all service activities adhere to health, safety, and environmental regulations. Supervisor Duties: In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Professional CompetenciesResilience: Ability to maintain composure and adapt swiftly amidst uncertainty and rapid changes.Strategic Agility: Capacity to analyze situations critically and make prompt, well-informed decisions, considering diverse scenarios and potential outcomes.Entrepreneurial Mindset: Willingness to take calculated risks and explore innovative solutions to drive growth and capitalize on opportunities.Collaborative Leadership: Skill in fostering collaboration and teamwork across diverse stakeholders and departments to achieve common objectives.Resourcefulness: Ability to effectively leverage available resources, networks, and expertise to address challenges and capitalize on synergies.Attention to Detail: Capability to manage intricate details and nuances, ensuring thorough planning and execution of strategic initiatives.Emotional Intelligence: Aptitude in understanding and managing emotions to navigate sensitive situations, negotiate effectively, and build strong relationships.Adaptability: Willingness and ability to adjust strategies and approaches in response to evolving market dynamics, regulatory requirements, or unexpected developments.Clear Communication: Strong communication skills to articulate complex ideas, influence stakeholders, and navigate challenging conversations.Ethical Integrity: Commitment to upholding high ethical standards and integrity, ensuring transparency and compliance with regulations and corporate governance principles. Required Qualifications: 8–10 years of leadership experience in service operations and/or service sales, including oversight of service delivery for building automation, fire & life safety, and security systems.Demonstrated experience managing or directing field service teams and service project execution within (SEC) Knowledge of industry-specific regulations, legislative standards, and best operational practicesExperience in preparing, administering, and analyzing department budgets.A valid Driver’s License and ability to pass pre-employment screens Preferred Qualifications:Bachelor’s degree in business, engineering, or a relevant technical field Previous and progressive experience in Service/Operational leadership within a specific domain (SEC)Experience developing and implementing national service standards, including SOPs, domain specific service playbooks, and process guidelinesStrong background in service business growth strategy, including market/competitive analysisAbility to collaborate cross functionally with sales, operations, and field teams to drive service initiativesHarmonization of Service Departments through Merger & Acquisition activity Experience with Microsoft Dynamics 365 or similar ERP / Service Operations platforms Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment Sitting, standing, walking in office environments and construction sites The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate Will be required to be on site with customers or contractors, with or without colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction. Driving to customer sites is required Limited overnight travel may be required Additional Information: Compensation: $135,000 - $180,000 (DOE) Working Hours: This position generally works Monday - Friday, overtime and on call when necessaryTravel Requirements: 30-40% Bosch Discounts: As an associate of Bosch, you will have access to various discount programs at Bosch Benefits: MedicalDentalVisionFlexible Spending Accounts401K w/ company matchLife/AD&D/LTDPaid Vacation/Sick/HolidaysEmployee Assistance ProgramPet Insurance Equal Employment Opportunity Statement This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email . Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Job Description This is a multi-responsibility position for someone who wants to learn, take initiative, and make a real impact. You’ll be the first voice customers hear when they call, and you'll support marketing, scheduling, CRM, and internal operations daily. We’re looking for someone with an amazing attitude who wants to build a long-term future with us! Key Responsibilities Customer Experience & Office Support • Provide excellent first impressions to all potential customers, • Create and mange inbound call protocols and train staff to qualify potential clients with enthusiasm and professionalism, • Support internal team members with positive communication and follow-through, • Request and manage 5-Star customer reviews, • Organize before/after project photos and videos for marketing, • Create and post social media content using pre-made templates, • Support marketing campaigns, • Learn and master our i360 Lightning CRM system, • Enter leads, projects, notes, and marketing date accurately, • Assist with basic reporting and data interpretation, • Schedule window and door installations, • Coordinate with installers and office staff, • Ensure no missed follow-ups of dropped leads, • A Winning Attitude - upbeat, reliable, and eager to learn, • Strong Communication Skills - especially on the phone, • Organizational Skills - detail-oriented and thorough, • Tech-comfortable - willing to learn CRM and social tools, • Self-starter Mentality - someone who takes initiative and looks for more to do, • Customer service of office admin experience preferred, • Social media or marketing experience a plus, • CRM experience helpful (but we will train), • Strong multi-tasking ability RWC Windows, Doors, Kitchens & Baths Proudly serving New Jersey since 1959. Company DescriptionRWC is a leading home improvement company specializing in Window and Door replacement and Kitchen and Bathroom renovation. We have serviced New Jersey for almost 65 years. State of the art showroom and education center located in West Caldwell, NJ. Family-owned and operated company with great work atmosphere.RWC is a leading home improvement company specializing in Window and Door replacement and Kitchen and Bathroom renovation. We have serviced New Jersey for almost 65 years. State of the art showroom and education center located in West Caldwell, NJ. Family-owned and operated company with great work atmosphere.

The Strategic Sourcing Manager owns category strategy, supplier selection, and commercial execution for critical data center infrastructure and services. Experience working in data center, industrial, or large-scale infrastructure environments. Experience supporting hyperscale or AI-focused data cen

RWJ Barnabas Health is currently looking for a Full-Time, Day Registrar for our Oncology Data Center. Registrar Tumor, Oncology Data Center. Department Name: Oncology Data Center.

The ideal candidate should have a Bachelor's degree, six years of relevant experience, and a strong skill set in enterprise networking, data-center networking, and network automation with Python/Ansible.

Oversee the planning and execution of infrastructure projects and routine maintenance within the data center. Minimum of 5 years in data center operations, infrastructure management, or a related field. Joining our operations team means being at the center of everything – maintaining and evolving

Experience working in colocation data centers. An elite trading firm is seeking a highly motivated Data Center Engineer to support the mission critical infrastructure of their trading operations. This role is hands on and on-site, focused on maintaining high performance, low latency data center envi

Assist Data Center Manager with maintenance discrepancy database management and issue resolution with Operations management. Provide applied mechanical and integrated control expertise for the entire data center. Expert understanding of electrical and mechanical systems in a data center environment,

We are partnering with a leading global technology-driven financial services firm seeking a Data Center Engineer / Data Center Technician to join their Global IT infrastructure team. Must have a car and ability to travel to local data centers in the NJ area. This role supports mission-critical infra

Candidates must have a Bachelor's degree and at least five years of experience in data center operations.

As a Data Center Transaction Analyst, you will play a critical role in supporting CoreWeave's rapidly expanding global data center footprint. This role is responsible for managing, documenting, and reporting all metrics, financials, and operational data related to data center site evaluations, lease

Oversee, lead, and direct insurance placements for internal stakeholders regarding data center projects and enterprise services markets. Lead strategy of insurance coverages and program development for Data Centers projects and Enterprise Services groups. Advanced at processing and breaking down dat

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

Competitive Pay + Bonus Eligibility / Medical-Dental-Vision-HSA / 401(k) matching / PTO - As a Call Center Representative, you will: Provide excellent customer service by answering inbound calls and responding to inquiries in a timely and professional manner; Resolve customer complaints and issues b

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone calls and providing compassionate and empathet