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SR. AUDIT MANAGER- BSA/AML WHAT IS THE OPPORTUNITY?The Senior Audit Manager will lead a team of auditors to assess the design and operating effectiveness of internal controls, adherence to regulatory requirements and Bank policies, and the effectiveness of operations of the BSA/AML function. The Senior Manager will be responsible for all aspects of the audit, including the planning, execution, and reporting phases. The Senior Manager will also be involved in internal and external issue validation as well as audit continuous monitoring activities; along with Data Analytics to support continuous monitoring, leveraging the use of information analytics, business intelligence, data mining, and other technologies and tools. WHAT WILL YOU DO? • Providing independent and objective evaluation of the adequacy and effectiveness of Anti-Money Laundering (AML) and Office of Foreign Assets Control (OFAC) practices for City National Bank (CNB), • Championing a thorough understanding of the AML and BSA requirements, including but not limited to the Bank Secrecy Act and OFAC regulations, guidance, and regulatory expectations, • Support the Director of Audit AML BSA by helping to lead and execute CNB BSA/AML and OFAC audits, including through the audit planning, execution, reporting, and issue remediation phases., • Assists with the development of audit budget estimates for respective area of focus, • Assists with the development of the annual risk assessment and audit plan, • Leads and performs continuous monitoring activities periodically for the area assigned, • Maintains ongoing relationships with management of auditable units, • Keeps informed of new services, products and events that have a significant business and technology impact, • Keeps abreast of changes in the business, regulatory, and control environments in which City National Bank operates, especially for audit areas assigned, • Tracks and manages audit resources to meet the audit budget and audit plan mandates, • Supports a high-performance environment and implements a people strategy that attracts, retains, develops and motivates the team for continuous learning and improvement by fostering an inclusive work environment, communicating vison/ strategy, coaching, and supporting development goals., • Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). WHAT DO YOU NEED TO SUCCEED?Required Qualifications* • Bachelor's Degree or equivalent, • Minimum 7+ years of audit experience in an internal audit role within the banking or financial services industry, or with an public accounting firm., • Minimum 3 years' experience managing direct reports and demonstrated ability to develop peopleAdditional Qualifications, • CPA or CIA preferred. Other certifications (e.g., CRMA, CFA, CFE, CAMS, Chartered Accountant) are favorable, • A thorough understanding of regulatory and compliance policies and procedures., • Possess expert understanding of internal audit methodology and principles., • Ability to be resourceful, a self -starter, possessing a high degree of flexibility, creative thinking and confidence to carry out innovative solutions., • Well-developed judgment, management, decision-making and problem-solving skills are required in order to effectively deal with a rapidly changing, complex business environment., • Good time management skills in order to manage multi-functional accountabilities through prioritization, delegation, motivation, conflict resolution and the promotion of ideas., • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date, • Generous 401(k) company matching contribution, • Career Development through Tuition Reimbursement and other internal upskilling and training resources, • Valued Time Away benefits including vacation, sick and volunteer time, • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs, • Career Mobility support from a dedicated recruitment team It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #LI-KTB #CA-KTB

SR. AUDIT MANAGER- TREASURY/FINANCE WHAT IS THE OPPORTUNITY?Responsible for managing complex audits and supervising auditors assigned to the audit in one of the following areas:The bank's financial and operational audits to assess the adequacy of the banks accounting and operating control environment. Wealth management and fiduciary audits in corporate, employee benefit, and personal trust relationships, propriety mutual funds, investment management, broker/dealer and security sales and trading activities. IT audits including network, databases, operating systems, information security applications, security administration and business continuity planning. Compliance audits assessing the bank's compliance program to ensure processes are adequately designed and functioning effectively to meet regulatory requirements. Data Analytics supporting the continuous improvement of audit methodologies, audit approach and related practices with particular emphasis towards collaboration with key partners, leveraging the use of information analytics, business intelligence, data mining and other enabling approaches, technologies and tools. What you will do • Assists with the development of audit budget estimates for respective area of focus., • Assists with the development of the annual risk assessment and audit plan, • Leads and performs continuous monitoring activities periodically for the area assigned, • Maintains ongoing relationships with management of auditable units, • Tracks and manages audit resources to meet the audit budget and audit plan mandates., • Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.)., • Completes all required training., • Acts as a role model/mentor to lower level Auditors, • Enhances and maintains morale of the audit staff, • Performs on-the-job training of lower level auditors, • Evaluates and provides performance feedback to lower level auditors, • Reviews work of others and provides technical training as necessary to enhance lower level auditors' performance, • Participates in interviews and evaluations of new applicants., • Keeps informed of new services, products and events that have a significant business and technology affect., • Bachelor's Degree or equivalent, • Minimum of 7 years of audit experience, • Must possess strong managerial, organizational, and verbal and written communication skills., • 6 + years of required experience in the Treasury space with Liquidity and/or IRRBB risk management coverage within a financial institution, • Experience in a bank regulatory environment, handling regulatory issues (MRIAs/MRAs) and/or regulatory expectations, • Experienced in managing and mentoring staff, • Excellent writing and communication skills Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. ABOUT CITY NATIONAL City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves. *City National Bank does business in Miami and the state of Florida as CN Bank. For more information about City National, visit cnb.com. EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #LI-KTB #CA-KTB

Job DescriptionCompany Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide. We have continued to prosper for the last eight decades (we just celebrated our 86th birthday!) thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products. We take pride in doing good things for the environment to help create a greener, more sustainable future for all. It’s simple; we do it right. We AIM for excellence. Job Description Exciting Opportunity: Become Our Next Account Manager! Are you ready to roll up your sleeves and make a hands-on impact in the metal recycling industry? We’re on the lookout for a physically active and dynamic Account Manager to join our dedicated team! In this role, you’ll engage directly with catalytic converter suppliers in your territory, ensuring we source these critical components at competitive prices while providing exceptional customer service. This is an opportunity to contribute to our company’s growth and success through direct, physical engagement in the field! Work Setup: Home-based office with frequent travel and on-site visits What You’ll Do: * Build Strong Partnerships: Forge and maintain robust relationships with both new and existing catalytic converter suppliers. Be the friendly face they can rely on for exceptional service and support, often in person. * Savvy Purchasing: Actively seek out potential suppliers to procure catalytic converters at advantageous prices, engaging in physical site visits to assess their operations and establish rapport. * Bid Management: Prepare and submit bids for quotes, calculating necessary resources and gathering data during on-site visits to ensure our offerings are competitive and compelling. * Supplier Insights: Regularly connect with suppliers face-to-face to understand their challenges and needs, fostering opportunities for mutual growth and collaboration. * Market Awareness: Stay informed about the latest market trends, competitor activities, and pricing developments through active field engagement to refine our purchasing strategies. * Negotiation Expertise: Evaluate catalytic converters based on market factors and conduct negotiations directly with suppliers during on-site interactions, ensuring beneficial terms for both parties. * Quality Assurance: Perform detailed inspections of purchased catalytic converters on-site to verify authenticity and compliance with regulations, ensuring accurate record-keeping. * Physical Inspection and Lifting: Safely lift and inspect catalytic converters to assess their condition and quality, ensuring that all purchased items meet our standards. * Data Analysis: Monitor sales data and market trends, providing regular reports and forecasts based on insights gained during your physical interactions with suppliers. * Team Collaboration: Work closely with our operations and logistics teams, ensuring smooth coordination of purchasing, processing, and shipping activities through direct collaboration. * Compliance Commitment: Stay updated on relevant regulations and compliance standards, ensuring our operations meet environmental and safety requirements through hands-on oversight. * Education & Guidance: Help suppliers and customers understand the value of recycling catalytic converters by providing support and guidance throughout the recycling process, often through in-person discussions. If you’re ready to take the next step in your career and make a tangible impact in the recycling industry, we want to hear from you! Join us in our mission to promote sustainability and drive success together! Qualifications To join our team: • Bachelor’s degree in business, Marketing, or a related field is preferred., • Proven experience in account management, business development, or sales, preferably in the metal recycling or automotive industry., • Strong knowledge of catalytic converters, their composition, and market dynamics is desired but not required., • Excellent negotiation, persuasion, and relationship-building skills to establish mutually beneficial partnerships with suppliers., • Analytical mindset with the ability to analyze market trends, pricing data, and sales performance., • Exceptional communication and presentation skills, both written and verbal., • Strong problem-solving and decision-making abilities to address supplier concerns and resolve issues effectively., • Proficiency in using customer relationship management (CRM) software, Microsoft Office, and data analysis tools., • Self-motivated and results-oriented, with the ability to work independently and meet targets., • Knowledge of environmental regulations and compliance related to metal recycling and catalytic converters is a plus Additional Information What we offer: • A competitive wage, commision package, vacation, benefits and a 401k matching program, • The tools and support needed to be successful in your career and professional development, • A dynamic & rewarding work environment, • Base Salary + Commission Pay, Full Benefit Package

Job Description Tiger Analytics is an advanced analytics consulting firm that partners with some of the largest global organizations to turn data into actionable insights. We solve complex analytical problems at scale and have built a reputation for delivering valuable data-driven solutions across various industries, including Pharma and Life Sciences. If you are passionate about leveraging data science to address critical challenges in the Pharma & Life Sciences sector, this role is an excellent fit for you. Join us in revolutionizing the healthcare landscape through advanced analytics. Responsibilities • Lead and manage data science projects from ideation to execution, ensuring that they meet client needs and deliver impactful results., • Work closely with clients to understand their business challenges and translate them into data-driven solutions., • Develop and implement advanced analytics models, including predictive and prescriptive analytics, to drive business improvement initiatives in the Pharma & Life Sciences domain., • Utilize a variety of data sources, such as patient data, clinical data, and market intelligence, to generate actionable insights., • Collaborate with cross-functional teams, including data engineers and business stakeholders, to ensure successful deployment of data science solutions., • Mentor and guide junior data scientists and analysts, fostering a culture of learning and innovation., • Present findings and recommendations to executive-level stakeholders, effectively communicating complex concepts in a clear and compelling manner., • 8-12 years of professional experience in data science, analytics, or a related field, with significant exposure to the Pharma & Life Sciences sector., • Strong proficiency in statistical analysis, machine learning techniques, and data mining methodologies., • Hands-on experience with programming languages such as R, Python, and SQL, as well as familiarity with data visualization tools like Tableau or Power BI., • Proven ability to work with large datasets and perform complex data analyses., • Excellent project management skills and the ability to manage multiple projects and priorities effectively., • Strong problem-solving skills and a detail-oriented mindset., • Experience in communicating analytical results to senior management and facilitating decision-making processes. Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging, and entrepreneurial environment, with a high degree of individual responsibility.

Job Description Maplecrest Ford Lincoln is seeking an individual who is driven and upbeat to head Customer relations for our service Department. We are a very busy Fixed Ops Dealership. We want someone to come aboard who is ready for a challenge and is able to bring their own technique to our team. This position is not a desk job. We are seeking someone who is adaptable and able to wear many hats. Duties/Responsibilities: Greeting all Service Customers Upon arrival Data Entry Scheduling Service Appointments and Calling Missed Appointments Sending out Weekly E-blasts and Mining for potential Sales Opportunites Marketing for the service department. Going out on the road to prospect for new accounts for our fleet department. Running reports Drafts, implements, and executes policies and procedures to facilitate an overall quality customer service experience 10 years Experience in Customer Service preferred Salary: Up to 100k Equal Employment Opportunity Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities. Job Description The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed Powered by JazzHR F0HcGFr7va

Dear Candidates, We have a Contract to Hire role with one of our clients. Kindly find the below details. Job Title : Program Manager - Digital Marketing Ops Work Location Jersey City, NJ and NYC, NY (Onsite - 5 days) Duration: Contract-To-Hire Job Description: • 15 years of Experience in Digital marketing processes, • Manage the implementation execution tracking measurement and monitoring of marketing campaigns, • Automation within marketing services to reduce cost identify optimization and streamline business process, • Experience with DWBI tools in the areas of Digital Dashboards Data Mining and Reporting projects, • Experience in enterprise marketing management tools like SFMC Marketo Digital Asset Management Google Analytics Gamma Adobe Campaigns and Adobe Analytics, • Experience front ending and setting up campaign related process, • Programs manage to Deliver Adobe Experience Manager Sites and Assets capabilities globally Experience in delivering Adobe Campaigns Marketo SFMC campaigns, • Experience in Adobe platform well to estimate and plan projects, • Knowledge of scrum framework, • Lead all aspects of project planning documentation development of success criteria outcomes measurement and the successful handoff of projects through effective communication, • Prepare budget and resource plans, • Ability to manage senior client stakeholders and development new relationships for account mining, • Guide teams to develop technology assets accelerators to drive delivery efficiency, • Coordinate the use of appropriate tools and techniques to guarantee the progress of the project and changes to the scope and schedule, • Attract talent and build strong technology implementation teams, • Excellent communication team management skills interpersonal skills, • Identify and communicate with the customer for any new business opportunities, • Responsible for automating operational activities adopting lean mythologies and performance optimization

A company is looking for a Revenue Cycle Hospice Invoicing Specialist. Key Responsibilities Perform financial and reimbursement analysis to ensure accurate reimbursement and billing compliance Conduct data mining to compile reports and provide healthcare analytics support for decision-making Pro

Job Description Liberty Science Center (LSC) is looking for a Coordinator of People & Culture (HR Generalist) to join our vibrant and busy HR team! Are you passionate about creating an exceptional employee experience? Do you thrive in a collaborative environment where you can make a real impact on workplace culture? If so, this could be the perfect role for you! About the Role As our Coordinator of People & Culture, you'll be a central figure in ensuring our employee experiences and people operations run smoothly and that every LSC staff member feels valued, supported, and empowered. You'll contribute to building a diverse and skilled workforce dedicated to inspiring the next generation of scientists and engineers. This is a HR generalist role with a focus on people-driven communications, systems, and programs. You'll be involved in: * Hiring & Recruiting: Supporting LSC’s full recruiting lifecycle, from sourcing talent, pre-screens, and scheduling interviews to background checks, I-9 verifications, and preparing new hire welcome materials * Onboarding & Offboarding: Coordinating and delivering new hire orientations, crafting engaging onboarding plans, and ensuring a smooth transition for new and departing employees * HR Technology: Managing our ATS and HRIS platforms (Workforce Now), entering employee data and maintaining personnel records, and running accurate reports, including mining and analyzing data for decision making (headcount, attrition, demographics, compensation) * Benefits Administration: Supporting the administration of our employee benefits programs including medical, dental, and vision insurance, commuter benefits, 401k administration, and benefits compliance tasks * Employee Communication: Crafting clear digital communications on policy, practices, and events and monitoring the departmental shared inbox and directing incoming queries to the appropriate team member * Employee Engagement: Working with your supervisors to plan, coordinate, and execute large-scale employee events, such as wellness events, All Hands meetings, Open Enrollment, recognition events, etc. * Administrative Excellence: Taking ownership of key administrative processes, ensuring legal compliance and accurate record-keeping, managing and paying invoices, ordering office supplies, maintaining up-to-date org chart and employee phone directory, reserving conference space, maintaining departmental calendar, setting up meeting tech, handling and responding to general phone and email inquiries, etc. * Compliance: Assisting with compliance requirements, such as ACA reporting, EEO-1 filing, info needed for the organization’s general audit, and legal notifications that must be posted on our employee bulletin board * Culture Building: Serving as a primary point of contact for HR queries, providing high-quality customer service and actively contributing to a positive and welcoming workplace * Executive Support: Proactively managing the Chief People Officer's calendar, coordinating meeting logistics, and performing support tasks as requested This role reports to both the Chief People Officer (CPO) and the Senior Manager of People & Culture. What We're Looking For You're a proactive, hardworking, and motivated individual with: * A warm, engaging, and empathetic demeanor * A professional edge with a sense of optimism * The ability to take ownership of projects as directed by your supervisors * The ability to assess situations, empathize, and offer help * Strong customer service and problem-solving skills * A highly productive, thoughtful, and creative approach to your work * Stellar collaboration skills and follow-through – building trust and operating with discretion are crucial * A commitment to excellence and a desire to support the success of your supervisors and colleagues * Superb interpersonal and communication skills (verbal and written) * Impeccable proofreading and editing skills * A commitment to fostering an equitable, diverse, and inclusive work environment. * Digital savviness, including the ability to quickly learn new systems * Proven ability to manage multiple projects with accuracy, speed, and efficiency, with keen attention to organization, detail, prioritization, and deadlines Preferred Qualifications * 3+ years of HR experience (internships included) * Relevant HR certification or training * Advanced technology skills, including proficiency in Google Workspace, Canva, and HRIS platforms * Remains current on employment laws and trending HR topics * Experience with applicant tracking systems and HRIS platforms is a huge plus * Bachelor’s degree (or an equivalent combination of education and/or experience may be considered in lieu of a degree when the experience is directly related to the position) Classification, Schedule, & Location This is a full-time, exempt position with a general work schedule of Monday through Friday, 9:00 AM to 5:00 PM. At times, you should expect to work longer hours due to work demands and the events that we run for employees. Scheduling flexibility is required, and occasional early morning, evening, or weekend work may be necessary. The first three months you will need to work on-site at Liberty Science Center daily; once you have a strong understanding of LSC and successfully demonstrated your ability to do this job, then your supervisors will discuss the opportunity to work remotely one day per week. Liberty Science Center is located in a state park in Jersey City, New Jersey, offering easy access to free employee parking, the Hudson-Bergen Light Rail, and the NJ Path train (just a 15-minute commute from lower Manhattan). Compensation & Benefits We offer a competitive annual salary range of $50,000 - $60,000, commensurate with your abilities, education, certifications, and experience. Beyond salary, LSC provides a generous benefits package, including: * Excellent health, dental, and vision insurance options * Flexible spending accounts for healthcare and dependent care * Life and disability coverage * Two retirement savings plans * 15 days of paid vacation, 9 paid holidays, and 6 days of paid flex time * Paid sick time * Pet insurance * Employee Assistance Program * Commuter benefits for parking and transit * LSC Family Membership * 25% LSC store discount * 15% on-site cafe discount LSC's Work Culture At LSC, we pride ourselves on fostering a culture where employees experience pleasure, passion, and purpose. We embrace change, inspire fun and learning, and cultivate a positive, family-friendly team spirit. We celebrate diversity in all its forms, recognizing that our differences drive innovation. Our commitment to delivering a "wow factor" extends to our exceptional customer service for both our guests and one another. Ready to Make a Difference? If you're excited by the opportunity to contribute to a vibrant and impactful organization, we encourage you to apply! Please submit your resume and a personalized cover letter as a single PDF file via LSC’s careers page. Your cover letter should clearly outline how your background aligns with this particular role. Applications without a cover letter may not be considered. To Apply: Please submit a resume and a personalized cover letter via LSC’s careers page. Attach your cover letter and resume as a single PDF file. Your cover letter should clearly outline how your specific background aligns with this particular role. NOTE: Applications without a cover letter may not be considered. Liberty Science Center is an equal opportunity employer committed to fostering an inclusive and innovative environment. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status or any other protected status. If you require accommodations for your interview, please let us know.

Proficient with manipulating data with enterprise-scale database systems (SQL, SAS). Research and prototype advanced data science techniques like Text Mining, Natural Language Processing (NLP), Image Recognition, Generative AI and Robotic Process Automation (RPA). Responsible for development and mai

As a Senior Data Scientist on the GRI Data Science team, you will partner with our diverse team of Engineers, Economists, Computer Scientists, Mathematicians, Physicists, Statisticians, and Actuaries tasked with mining our industry-leading internal data to develop new analytics capabilities for our

Our elite and renowned faculty are teachers, health researchers and providers, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. As part of the Rutgers Health division, the School of Nursing offers unique opp

Programs manage to Deliver Adobe Experience Manager Sites and Assets capabilities globally Experience in delivering Adobe Campaigns Marketo SFMC campaigns. Experience with DWBI tools in the areas of Digital Dashboards Data Mining and Reporting projects. Note: Only locals in Jersey City, NY (or) NYC,

Job DescriptionAs THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, and are looking for a System Support Engineer to join our team The System Support Engineer (SSE) manages and oversees daily Support operations for a Clever Device’s customer. The primary function of the position is to oversee the lifecycle, and ultimate resolution, of technical issues reported by the customer. The SSE requires technical proficiency and strong communication skills as they often act as the primary point of contact for reported issues. The SSE shall demonstrate advanced skills in triaging issues, providing customer service, troubleshooting, and problem solving. The SSE needs to effectively maintain a cooperative working relationship with the Clever Devices Development team, fellow SSEs, other Clever Devices employees, and most importantly, our customers. Primary Responsibilities: • Create strong relationships with customer contacts., • Have constant dialogue with customers to understand their business, needs, and to look for any issues., • When issues are reported or discovered, perform system troubleshooting, issue identification, resolution coordination, and keep the customer and internal teams updated with the current status., • Work as a key member of the customer account team to provide a unified front helping the customer support their Clever Devices’ Products. This means knowledge and information is constantly shared between the team., • Use the JIRA ticketing system to open issues, track progress and investigate potential issues. Be efficient with internal resources by investigating existing tickets prior to opening duplicates., • Troubleshoot issues with Clever Devices’ products., • Use logfiles and other inputs to proactively look for trends in fleet data. Also review reported issues for potentially larger issues., • Escalate issues to upper management when required to bring a larger audience to the problem., • Become a subject matter expert regarding our customer specific installations., • Escalate issues via JIRA tickets to get resources from Engineering when required., • Work with Engineering to provide supporting information and log files when an escalated ticket is being worked by Engineering., • Be familiar with user functions related to all Clever products at the customer’s location., • Support the underlying servers that support Clever Devices’ applications., • Understand the onboard bus equipment. Ability to troubleshoot issues with the systems on board including IVN, TSP, APC, Farebox, IP Routers, • Have a basic understanding of the general structure and components of a transit Vehicle. Electrical, J1939, J1708, Ethernet, Multiplexors., • Understand how to make simple queries using SQL Server Management Studio, • Be familiar with string queries and log file analysis techniques., • 5+ years of experience in a technical support or engineering environment which involves hardware, software, data, and communications technologies troubleshooting, • Minimum of bachelor’s level degree in Computer Science, Engineering, or equivalent, • Proven track record of creating comprehensive solutions and establishing priorities that provide the best-balanced solution., • Good communication skills including oral, written, and customer approach, • Familiar with SQL Management Studio and SQL Databases., • Familiar with Server Hardware and Microsoft Server Operating Systems., • Familiar with TCP/IP and network configuration., • Basic understanding of Electronics and reading schematics., • Must be able to travel locally, nationally, and internationally as required., • Must be familiar with Excel, Word, Visio, PPT, Teams, and Outlook., • Experience with Jira and Confluence software., • Familiar with Splunk and data mining using Splunk., • Understanding of Hardware and systems used onboard transit buses., • Understanding of mechanical systems on vehicles as well as Electrical and J1939/J1708., • Coding background. C#, C++, Python., • Familiar with PowerShell scripts., • Familiar with using Grep and string queries., • Understanding of Security fundamentals; Firewalls, AV software, and ACLs., • Familiar with installing and supporting Java, Apache Tomcat, MSSQL., • Familiar with HTML, JSON, XML formats. Clever Devices is an Affirmative Action/Equal Opportunity Employer The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; and, budget. In addition, Clever Devices Ltd. offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered. Many of these benefits are subsidized or fully paid for by the company. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.