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  • Support Engineer
    Support Engineer
    4 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • Heating, Ventilation, and Air Conditioning Technician
    Heating, Ventilation, and Air Conditioning Technician
    4 days ago
    Full-time
    Paterson

    We are seeking a dynamic and skilled Heating, Ventilation, and Air Conditioning (HVAC) Technician to join our team and deliver exceptional service in maintaining and repairing climate control systems across diverse property settings. This role offers an exciting opportunity to apply your mechanical expertise, troubleshoot complex HVAC systems, and contribute to property maintenance excellence. The ideal candidate will be energetic, detail-oriented, and passionate about ensuring optimal indoor comfort through expert equipment repair, system installation, and preventative maintenance. Duties Diagnose, repair, and maintain HVAC systems including air conditioning units, boilers, refrigeration units, and ventilation equipment using schematics and technical manuals. Install new HVAC equipment following design specifications and safety standards, ensuring proper integration with plumbing and electrical systems. Conduct routine inspections of HVAC/R (Heating, Ventilation, Air Conditioning/Refrigeration) systems to identify issues early and perform necessary repairs to prevent system failures. Utilize tools such as ohmmeters and welding equipment to troubleshoot electrical circuits and perform mechanical repairs with precision. Perform field service tasks including appliance repair, property maintenance, and equipment upgrades to ensure continuous operational efficiency. Read and interpret schematics for complex HVAC design projects; collaborate with construction teams during new installations or renovations. Maintain accurate records of service activities, repairs performed, parts used, and system performance data for ongoing maintenance planning. Ensure compliance with safety protocols related to ammonia refrigeration systems and other hazardous materials handling procedures. Operate a driver vehicle safely for transporting tools, parts, or equipment between job sites as needed. Qualifications Proven experience as a service technician specializing in HVAC systems; construction background is highly desirable. Strong mechanical knowledge with hands-on experience in equipment repair including refrigeration, boilers, plumbing, and appliance servicing. Ability to read blueprints, schematics, and HVAC design documents accurately. Familiarity with HVAC/R systems including ammonia refrigeration; knowledge of electrical testing tools such as ohmmeters is essential. Skilled in welding techniques and mechanical repairs involving various materials. Experience working in property maintenance or field service environments; excellent problem-solving skills are a must. Valid driver’s license with a clean driving record; experience operating driver vehicles preferred. Certifications in HVAC/R technology or related fields are advantageous; ongoing training in refrigeration or ammonia systems is encouraged. Join us to be part of a vibrant team dedicated to delivering top-tier climate control solutions! Your expertise will help ensure our clients’ environments are comfortable, safe, and efficient—making a real difference every day through your technical mastery and proactive service approach. Job Type: Full-time Pay: $25.00 - $30.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Paid time off Work Location: In person

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  • LEAD DISPATCHER
    LEAD DISPATCHER
    9 days ago
    Full-time
    Moonachie

    MUST HAVE DRAYAGE EXPERIENCE TO BE CONSIDERED!!! "Dray Dispatcher" with hands on experience managing directly terminal appointments for pickups and return of empties directly with owner operators. Some experience with Truck Brokers dispatch operation a plus. Dispatcher: The role of this position is to support the senior dispatcher in handling the daily functions for managing and dispatching trucks whether our own vehicles or others through our truck brokerage offerings. This job requires tracking, tracing, routing and billing both domestic and international shipment arrivals from place of availability or arrival to final destination. Duties will include dispatching owner operators, booking shipments with domestic carriers, creating and sending out VICS bills of lading, tracking shipments to final delivery, obtaining POD’s and invoicing all shipments to our customers. All handled via our TMS system (Profit Tools). Job duties: · Input/Manage all shipments into our TMS System (Profit Tools) · Invoicing all shipments whether from our dray operations or Truck Brokerage Operations · Driver Settlement processes for our own drivers (FCL/LCL) · Utilize Truck Brokerage Software (Profit Tools and carrier sites) to: · Price shipments · Select carriers · Track shipments · Enter data into our TMS (Profit Tools) · Maintain logs and records of calls, activities and other information · Schedule, plan and confirm deliveries · Track All Shipments · Troubleshoot and resolve any issues that arise with shipments · Upload various documents to our systems/website · Verify Delivery Orders/Bills of Lading regarding piece counts, container numbers (and total number of containers) Carton Quantities, weights, routing, etc. · For international arrivals ensure shipment has arrived and is released/available for pick up from the pier/railyard/airport. · Advise Customer Service representatives or clients of any delays in delivery of cargo or confirm deliveries. Skills and Qualifications: · Ability to multi-task is essential · Knowledge of Microsoft Suite products, Excel and Outlook · Must possess strong interpersonal skills · The ability to work with a team or individually · Any other ad-hoc duties as defined by the Senior Dispatcher · 2 years minimum freight dispatch experience

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  • Catering Coordinator
    Catering Coordinator
    23 days ago
    $16–$19 hourly
    Full-time
    Lincoln Park

    We are living our Purpose – To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose shapes everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals. Job Title: Catering Coordinator Department: Catering/Demonstration Supervised by: Assistant Store Managers, Store Manager Job Summary: The Catering Coordinator is a Non-Affiliated Associate who is a main point of contact for receiving and recording all catering orders that are placed in person, on the phone or online. The Catering Coordinator must consistently be personable and a role model for hospitality in the store – with Associates and clients, as well as provide attentive, friendly and knowledgeable service. Minimum Required Qualifications: The minimum required qualifications of this position include, but are not limited to, the following: • Ability to develop and maintain professional relationships., • Ability to use the telephone for over-the-phone orders., • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language., • Ability to perform basic math skills., • Ability to stand/walk for the duration of a scheduled shift, • Ability to work in varying temperatures., • Ability to use the computer for online orders., • Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs., • Ability to work with a wide variety of fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences., • Have strong hospitality skills with a commitment to the delivery of excellent client services., • Resourceful, self-starter, strong interpersonal skills., • Excellent written and verbal communication skills and proficient with Microsoft Office., • Ability to interact with Customers in a friendly and helpful way., • Ability to work cooperatively with others., • Ability to work all assigned work schedules and comply with all time and attendance policies. Essential Job Functions: Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following: • Manage the flow of catering orders – from the Customer and production side of the business., • Maintain communication with Department Managers regarding orders/changes or any issues in a timely manner., • Coordinate, schedule and communicate all pick-ups and deliveries to the Client, Department Managers, Customer Service, etc., • Have product knowledge, (i.e. servings, amounts, cost, and complimentary items to suggest)., • Conduct in-store demonstrations providing samples to customers., • Utilize Wakefern’s Order Ready On-Line catering tool to maximize data tracking., • Utilize social media, and local events to continue to grow the ShopRite Kitchen catering brand., • Develop and maintain Customer relationship processes, such as phone calls and hand written notes following an event to ensure satisfaction, reminder notes related to annual events such as birthdays, etc., • Utilize Wakefern resources as necessary, taking part in all training opportunities – online or in-person., • Regularly lift, pull, push and rotate equipment and merchandise that weights 25 lbs., and occasionally weights up to 60 lbs., • Maintain signage on all items to alert Customers to product choices and ingredients., • Perform all duties in accordance with all Federal, State and Local regulations as they pertain to the Catering operation (i.e. wearing approved hat or hair net, gloves, etc.)., • Be knowledgeable in the Company’s HAZCOM program and perform all duties in accordance with manufacturer’s label instructions for the safe and proper use of all chemical products., • Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements., • Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food., • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations., • Greet all Customers and provide them with prompt, courteous service and assistance., • Check prices and be knowledgeable about location of items in the store., • Promote for sale any current charitable promotions to Customers., • Understand and adhere to Company shrink guidelines as relates to Catering Operations., • Provide Customers with superior service., • Complete all applicable department training programs., • Perform all duties in accordance with ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency)., • Maintain a clean, neat, organized and safe work environment., • Observe safe methods of performing all duties., • Work overtime as assigned., • Work cooperatively with others., • Stand in department for duration of scheduled shift, which may exceed 8 hours per day., • Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines., • Perform other duties as assigned.

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  • Office Assistant
    Office Assistant
    1 month ago
    Full-time
    Hackensack

    Job Description: Office Assistant Company: Somes Uniform Location: [Insert Location] Employment Type: Full-Time / Part-Time Overview Somes Uniform is seeking a reliable and organized Office Assistant to support daily administrative operations. The ideal candidate is detail-oriented, proactive, and able to work in a fast-paced environment while maintaining excellent customer service. Key Responsibilities • Answer and direct phone calls; take accurate messages., • Greet walk-in customers and assist with basic inquiries., • Maintain and update company files, records, and databases., • Prepare documents, reports, and correspondence as needed., • Handle email communications and schedule appointments., • Assist in order processing, invoicing, and basic inventory coordination., • Perform data entry with accuracy and efficiency., • Coordinate with other departments for smooth office workflow., • Manage office supplies and ensure the workspace is organized., • Perform other administrative tasks assigned by management. Qualifications • High school diploma or equivalent; Associate’s degree preferred., • Previous office or administrative experience is a plus., • Strong communication and interpersonal skills., • Proficient in MS Office (Word, Excel, Outlook) and basic computer applications., • Excellent time management, attention to detail, and organizational skills., • Ability to multitask and prioritize workload., • Customer service oriented and professional attitude. Schedule & Compensation • Schedule: [Insert working hours], • Compensation: [Insert salary range or “Based on experience”], • Benefits: [Optional – Insert if applicable]

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