As the Front Desk Agent for a beer distribution company, you'll serve as the face of the organization, greeting guests, answering phones, managing front-office operations, and providing administrative support to the sales, logistics, and delivery departments. Your professionalism, organization, and communication skills will help ensure that the business runs efficiently and customers receive top-tier service. 🛠 Key Responsibilities: Greet and check in visitors, vendors, and drivers. Answer and direct phone calls to the appropriate departments. Respond to customer inquiries regarding orders, deliveries, or inventory. Handle mail, package deliveries, and other front desk logistics. Maintain cleanliness and organization of the reception area. Assist the sales team with order entry and invoice printing. Support the logistics team with scheduling delivery appointments. Maintain logs for delivery trucks and driver sign-in/sign-out sheets. Ensure compliance with alcohol sales regulations (e.g., verifying IDs or licenses if needed). Update and maintain customer or vendor databases as required.
We are seeking a reliable and customer-focused Administrative Assistant to join our team. This role combines front desk responsibilities with retail support and general office duties. The ideal candidate is organized, detail-oriented, and capable of multitasking in a fast-paced environment while delivering excellent customer service. Key Responsibilities: Welcome and assist customers in a friendly and professional manner. Provide product recommendations and service information based on customer needs. Operate the cash register accurately, process transactions, and manage cash handling. Ensure the retail space is clean, organized, and well-stocked. Maintain and organize filing systems and documentation. Answer phone calls and emails, schedule appointments, and respond to inquiries. Update and maintain customer records in the database. Manage calendars, including appointment scheduling and reminders. Draft reports, memos, letters, and other business documents using office software (e.g., Word, Excel, or Google Suite). Communicate daily updates to team members to ensure smooth operations. Support the team with additional administrative tasks and responsibilities as needed.