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  • Clinical Coordinator
    Clinical Coordinator
    il y a 1 mois
    $64000–$68000 par an
    Temps plein
    Manhattan, New York

    Reporting to the Assistant Program Director, Outreach the Clinical Coordinator supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards. The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Supervise a team of Case Managers, • Provide regular, structured supervision meetings for direct reports, • Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice, • Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Interview and assess potential clients, • Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors, • Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement, • Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Assess and evaluate client functioning, • Supervise and conduct case conferences, • Coordinate delivery of care with multiple service providers, particularly outreach teams., • Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness., • Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict, • Perform other duties as assigned MINIMUM QUALIFICATIONS: • NYS Licensed Masters Social Worker (LMSW) required, • Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred, • Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients, • Experience with crisis intervention, including, risk assessments and incident management, • Ability to work successfully with a wide range of internal and external stakeholders, • Demonstrated success in working in a fast-paced environment with multiple priorities, • Ability to delegate and motivate staff to achieve deliverables, • Ability to communicate (verbally and written) with diverse populations and stakeholders, • Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required, • Bilingual preferred

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  • Junior WMS & TMS Support Consultant
    Junior WMS & TMS Support Consultant
    il y a 17 jours
    $60000–$65000 par an
    Temps plein
    Manhattan, New York

    Position Overview We are looking for a motivated and detail-oriented Junior WMS & TMS Support Consultant to join our growing team. This role is ideal for someone looking to build a long-term career in supply chain technology, warehouse management systems (WMS), and transportation management systems (TMS). The successful candidate will assist with day-to-day customer support, troubleshooting, system maintenance, and implementation-related activities while gaining hands-on experience with logistics and ERP-integrated platforms. This position offers a strong growth path into a Functional Consultant, Technical Consultant, or Support Management role. Responsibilities • Provide first-level support for WMS and TMS applications, • Troubleshoot software, database, and web application issues, • Assist customers with system configuration and operational questions, • Monitor support tickets and ensure timely resolution and follow-up, • Work with senior consultants on implementations, upgrades, and testing, • Execute SQL queries for troubleshooting, reporting, and data validation, • Support integrations between WMS/TMS platforms and ERP systems, • Document support cases, solutions, and internal procedures, • Assist with user training and customer onboarding activities, • Collaborate with development and operations teams to escalate complex issues Required Skills & Qualifications • Basic to intermediate knowledge of Microsoft SQL Server (MSSQL), • Understanding of web applications and browser-based systems, • Familiarity with Warehouse Management Systems (WMS), • Strong troubleshooting and problem-solving skills, • Excellent communication and customer service abilities, • Ability to manage multiple tasks and priorities, • Strong attention to detail and willingness to learn, • Basic understanding of logistics, warehousing, or transportation processes is preferred Preferred Qualifications • Exposure to Transportation Management Systems (TMS), • Experience with ERP systems such as SAP Business One, Acumatica, or similar platforms, • Knowledge of APIs, integrations, or EDI is a plus, • Previous helpdesk or software support experience is beneficial Career Growth Opportunities This role is designed as an entry point into the consulting and supply chain software industry. Successful candidates will have the opportunity to grow into: • WMS/TMS Functional Consultant, • Technical Consultant, • Project Coordinator, • Support Team Lead, • Support Manager What We Offer • Hands-on training and mentorship, • Career development opportunities, • Exposure to real-world logistics and supply chain operations, • Collaborative and fast-paced environment, • Opportunity to work with modern warehouse and transportation technologies Location Hybrid/New York Employment Type Full-Time How to Apply Please submit your resume along with a brief introduction outlining your experience and interest in warehouse and transportation technology solutions.

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  • Data Entry Specialist
    Data Entry Specialist
    il y a 1 mois
    $75000–$82000 par an
    Temps plein
    Manhattan, New York

    We’re seeking a Data Entry Specialist who is detail-oriented, motivated, and ready to support our day-to-day digital operations. In this role, you’ll update, maintain, and verify information across multiple platforms—playing a key part in ensuring accuracy and consistency throughout our workflows. This position is ideal for those who enjoy structure, precision, and independent work. No prior experience is required—we provide full training! Key Responsibilities • Accurately enter and manage information across online platforms and internal databases., • Review, verify, and correct data for accuracy, clarity, and completeness., • Generate simple summaries or reports to support team operations., • Maintain organized, confidential records with professionalism and discretion., • Communicate and collaborate with remote team members via chat, email, and project tools., • Assist with light administrative tasks to keep daily operations running smoothly. What We’re Looking For • A sharp eye for detail and strong commitment to accuracy., • Basic computer proficiency (Microsoft Office, Google Workspace, or similar tools)., • Reliable internet connection and your own laptop or computer., • Clear written communication and the ability to follow instructions., • Organized, dependable, and comfortable working independently., • No experience required—training is fully provided! Why Work With Ramp • 100% Remote Work – Choose your ideal workspace: home, coworking space—you decide., • Flexible Scheduling – Full-time or part-time options to fit your lifestyle., • Flexible Payroll Cycles – Choose payment frequency that works for you, plus performance bonuses., • Career Growth – Clear advancement paths into administrative, analyst, or operations roles., • Paid Training – We invest in your development from day one., • Supportive Team Culture – We celebrate effort, accuracy, and continuous improvement. How to Apply If you're motivated, detail-oriented, and excited about a flexible remote career, we’d love to meet you. Click “Apply Now” to submit your application! Bring your energy, precision, and willingness to learn—we’ll guide you step by step and help you grow with Ramp. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

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  • Development Associate
    Development Associate
    il y a 1 mois
    $64000–$70000 par an
    Temps plein
    Manhattan, New York

    Open House New York seeks an energetic, entrepreneurial, collaborative professional to join our team as Development Associate. The Development Associate will support fundraising operations to drive growth, while gaining access to the people and projects shaping the future of New York City through public programming, including the signature five-borough OHNY Weekend festival. This position requires 3+ years of fundraising experience across a range of activities, including special events, individual giving, membership, and sponsorship, plus a proven ability to draft compelling messages, from donor correspondence to corporate pitches. The ideal candidate will bring a Swiss Army knife skill set and an eagerness to grow on a small, dynamic team, and bring deep passion and curiosity for New York City, particularly its built environment (architecture, planning, real estate, infrastructure). This is a full-time, exempt position reporting to the Deputy Director. Development Associate Responsibilities and Duties: • In collaboration with the Deputy Director, support core fundraising activities including: membership, individual giving, special events, sponsorship, and grant writing, • Manage donor research, tracking, acknowledgments, and correspondence through Salesforce, • Accurately maintain organizational systems and fundraising data to support accounting processes like financial transactions for the monthly close, • Draft and design content for donor materials, including appeal letters and corporate pitches, • Support logistics and production for donor events, including cultivation and community events, the Open City Benefit in the spring, and the OHNY Weekend Launch Party in the fall, • Additional administrative and operational duties as needed Development Associate Qualifications and Skills: • Track record of successful donor engagement, from prospect research to solicitation to relationship stewardship, • Event production experience, • Aptitude for problem-solving and the ability to manage multiple projects at once, and work independently, • Must be adaptable and highly organized with exceptional attention to detail, • Strong written and verbal communication skills, • Ability to initiate and maintain relationships with a wide variety of stakeholders, including Board members, donors, members, and program partners, • Fluency with Microsoft Office, CRM, and CMS platforms (databases like Salesforce preferred), and project management platforms (Asana, Slack, etc.), • Curiosity for New York City and the built environment (architecture, planning, real estate, infrastructure), • Commitment to the mission and values of Open House New York, • 3+ years of experience in fundraising required, Bachelor’s or commensurate experience Education Bachelor’s Degree or commensurate experience. Location and Hours We currently work on a hybrid schedule. The Development Associate will work three days per week (typically Tuesday-Thursday) in our office at 150 Varick Street, though this schedule may shift and evolve, particularly in the run-up to major events. Ability to attend events in the evening and some weekends is required. Note: OHNY Weekend is October 16-18, 2026. Salary and Benefits Salary is commensurate with experience, in the range of $64,000—$70,000. Full benefits provided, including health insurance, retirement contribution, and pre-tax flexible spending accounts. We welcome an open discussion with interested candidates about the full compensation package. Application - How to apply A successful application includes a cover letter that addresses your relevant experience and your interest in New York City’s built environment. Selected applicants will be invited to interview the OHNY team in May. Applicants who advance to this stage will be asked to provide work samples, including donor correspondence. Applicants will be reviewed on a rolling basis until the position is filled, with resume reviews starting on April 22. Position is for immediate hire with an anticipated start by June. Open House New York encourages candidates from any and all backgrounds, nationalities, ethnicities, gender identities, and lived experiences to apply. We are an organization that is committed to diversity, equity, access, and inclusion in all aspects of our work, most importantly our team. A note of encouragement: Statistics show that individuals coming from systematically excluded or oppressed groups apply to jobs only if they meet every qualification. Open House New York wishes to remind applicants that rarely does someone meet 100% of the qualifications. We look forward to hearing from you. About Open House New York Open House New York promotes broad, unparalleled access to the city—to the places, people, projects, systems, and ideas that define New York and its future—and fosters civic dialogue about how the city functions and who it serves. Through year-round programming and the annual OHNY Weekend, which ranks among the largest public design festivals in the nation, Open House New York offers a citywide platform for public education and engagement.

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  • Housing Services Program Associate
    Housing Services Program Associate
    il y a 1 mois
    Temps partiel
    Manhattan, New York

    Habitat for Humanity NYC and Westchester County is seeking a Housing Services Program Associate to assist with and expand the Homeownership programs within the Housing Department. The Associate will report to the Director of Housing Services (Director). The Associate will provide technical assistance, training, education, and pre- and post-purchase services to Habitat homebuyers, homeowners, and preservation homebuyers and homeowners in addition to being actively involved in the Housing Department as a whole and developing and improving policies and procedures within the organization. Responsibilities Overall Provide weekly reporting to supervisor and the Housing department. Work closely with the Housing Services team to continue to maintain the department’s client management system in HomeKeeper to meet all program needs. Provide monthly impact tracking for department programs and support quarterly management reporting for the organization. Homebuyer Program Assist the Director of Housing Services with new development and Post Purchase site visits, including showing units to prospective buyers, conducting final walkthroughs, and providing access for appraisals as needed. Coordinate completion of all punch list items with the Construction team prior to closings. Communicate with new buyers to track and ensure completion of the Homebuyers Program requirements prior to closing (i.e. Letters of Interest, sweat equity, education, savings plans, marketing meeting, etc.). Facilitate Homebuyer Education and assist with the creation of new education sessions as needed. Assist with filing and updating homebuyer and homeowner records in HomeKeeper. On a weekly basis, check and respond to department outreach via the Post Purchase and Preservation Communicate with new owners to ensure they are set up for success; this includes but is not limited to handing over warranty materials, building manuals, neighborhood resources, and other best practices dependent upon the type of unit purchased. Assist the Director and Housing Preservation Programs Manager (Manager) in monitoring, compliance, and foreclosure prevention services for Habitat NYC and Westchester single-family homeowners and multifamily developments. Attend meetings, conduct trainings, or other activities in-person or virtually with shareholders and tenants, as appropriate. Provide 1:1 assistance to homeowners in our portfolio who want to begin the resale process; including but not limited to requesting payoff letters, providing information on subsidy sources, and working with management companies on co-op policies and procedures. Assist with coordination of warranty management and repair requests of housing units in partnership with the Real Estate Development & Construction staff. Work with Director and Manager to host the Homeowner Help Desk series, which includes trainings on property tax * benefits and assessments, and asset management for homeowners. Assist with outreach/tabling events for all Programs, as needed. Perform other tasks as required Qualifications Bachelor’s degree or equivalent work experience. Demonstrated interest in affordable housing including but not limited to community/tenant organizing, asset management, post purchase, technical assistance, foreclosure prevention, and/or community land trusts; Demonstrated interest working in diverse, immigrant communities including multi-ethnic and multi- generational communities Skills Required Demonstrate excellent written and verbal communication skills. Good computer literacy skills including working knowledge of Microsoft Office Suite (especially Excel) and Adobe Acrobat. Database and Client Management Systems knowledge preferred, such as Salesforce. Demonstrate the ability to prioritize and manage multiple tasks; ability to work independently, and as part of a team; Ability to prioritize and meet tight deadlines; Bilingual in English and Spanish preferred Public speaking Company address: New York Habitat VLF, Inc. 31 W 34th St Ste 8144. New York, NY

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  • Appointment Setter
    Appointment Setter
    il y a 2 mois
    Temps partiel
    Manhattan, New York

    Call Center Representative Job Description Template We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent. (prefered not required), • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired.

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