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We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. Location: Boston, Massachusetts (Kenmore Region) Department: Patient Financial Services Schedule: Full time, 40 hours/weekly, 4 days per week - evenings included and every other weekend As a Patient Check-In Representative, you will professionally greet and perform any necessary health screening for all patients entering the practice for medical appointments. Verifies patient demographics and insurance information, making any necessary changes in the Practice Management System. May obtain and enter appropriate referral information. Ensures all patients have completed and signed all forms as needed. Checks patients in, in order to inform clinical unit of patient's arrival. Collects payments for visit and outstanding balances, as necessary. Primary Responsibilities: • Calls Central Registration Office or scans insurance card as needed for follow up by Central Registration, • Ensures patients are registered with the correct accounts, • Utilizes health plan or vendor specific web sites to verify insurance eligibility, • Identifies patients with workers' compensation and motor vehicle accident related injuries, • Completes required documentation for workers' compensation and motor vehicle related injuries and forwards to Patient Account Rep for follow up, • Completes end of day cash processing reconciliation by balancing daily deposit with Resolute user batch, completes all cash related forms and makes daily deposit at drop safe. Adheres to all established cash receipts policies and procedures, • Will perform daily business office cashier functions as assigned for business needs including:, • Receives funds from users in practice areas. Counts money to verify cash receipts. Researches and resolves problems with transactions and balances. Reconciles daily practice collections to the Daily Collection Repost (DCR), • Prepares daily bank deposits for the practice and transports the deposit to the Loomis drop safe with either security or building services escort, • Balances cash and receipts. Prepares and provides cash receipts with required reconciliation and tally documents. Maintains ongoing daily and monthly area statistics. Reports and documents may include user batch report and a copy of the DCR, • Runs and/or reviews User Batch Report (UBR) and identifies errors/mismatches. Follows up with user for corrections. Tracks errors and losses to ensure accuracy and identify fraudulent activity or theft. Communicates with area supervisors or end user when expected collections are not received or whenever an error is discovered. Interacts with cash receipt department to resolve any discrepancies or answer questions related to the DCR or cash processes, • Posts payments (e.g. petty cash checks). Researches any discrepancies between posted balances and deposits (e.g. bank discrepancy/variances), • Makes adjustments into Epic's Resolute as needed. Works with Billing Operation staff to resolve Resolute posting errors, • Ensures change is available daily for department users. Prepares daily change banks for department users. Separates banks from daily deposit to ensure bank's availability for next day's collection and performs periodic confirmation counts on department cash change banks. Places coin orders as needed through Bank of America to ensure availability of change on site, • Provides regular feedback and individual training to site staff regarding cash handling and end of day deposit procedures, • Maintains and routinely updates the required cash handling forms. Keeps adequate supplies of such forms for all departments. Orders, maintains and distributes supplies including: all collections and bank deposit forms; imprinted deposit slips; bank deposit bags; and all other supply items related to the practice collections and bank deposit system., • May review, research, and correct information as needed for work business reports or work queues including but not limited to non-coding, referral and OSB edits and accounts after 90 days in role, • May provide information to patients as requested, orders ambulances and taxis, performs overhead pages for emergency codes, arrange for Interpreter Services and provides site phone coverage as necessary, • May also provide support to the Patient Account Representative Required Qualifications: • 1+ years of experience in a business role (i.e., healthcare or hospitality check in with cash handling, insurance verification, payment collection, banking, billing or end of the day reconciliation) with direct patient or customer service delivery preferably in a healthcare setting, • Demonstrated customer service and recovery skills, solid verbal, written and telephone communication skills, • Demonstrated attention to detail, demonstrated multi-tasking skill, • Demonstrated working under time pressure, juggling multiple priorities, managing deadlines, • Demonstrated teamwork, flexibility, reliability, adaptability, able to be flexible with work schedule, • Working experience with cash handling and end of day balancing procedures, • Proven working knowledge of check-in or registration procedures and self-pay collections in a healthcare environment, • Proven working knowledge of medical office check-in function including health plan coverage and referrals, authorizations, patient balance terminology (deductible, co-pay, co-insurance) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. • Maintains a higher degree of technical expertise than Medical Assistant I and serves as role model to Medical Assistant I's. Able to problem-solve and serve as a resource to other Medical Assistants, • Manages patient flow, access and scheduling for clinicians to optimize patient appointment availability and serves in a dedicated capacity to one or more clinicians, • Manages clinicians' daily schedule to expedite care and maximize clinical time. Determines urgency and priority of walk-ins, add-on patients and patient consults, • Coordinates the practice when clinicians are unavailable. Ensures calls are responded to properly and clinicians receive necessary information, • Sorts, manages and reviews clinician mail (may be paper or electronic). Maintains and screens MyHealth messages. Addresses incoming questions when appropriate, • Monitors practice issues and problems. Identifies and resolves concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Advocates for patients as appropriate, • Identifies and assists in resolving patient concerns and operational difficulties. Informs supervisor of outstanding issues in the practice, • Handles patients and third party requests (i.e. worker's compensation, government and social services) for documentation of medical information, such as health status, worker's compensation related care, and return to work authorizations, • Completes forms needed for visits and submits to MD for review. May need to review patient record for missing information. Verifies prior authorizations, • May serve as departmental float position rotating among departments. This requires learning the operational issues and practices of multiple areas. Float responsibilities may be within either primary care or specialty departments, • Participates in care improvement activities as expected, such as Rapid Improvement Events (RIEs), Value Stream Analyses (VSAs), and Managing of Daily Improvements (MDIs), • Trains and orients new staff as needed. May also be involved in interviewing and on-boarding of new staff, • High School/GED, • Experience acquired through 3+ years in a clinical setting with at least one as a Medical Assistant (a bachelor's or associate degree may be substituted for one year of experience), • American Heart Association Basic Life Support (BLS) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life. OptumCare is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Position in this function performs Practice Support Assistant I duties with a high level of autonomy and competency. Serves as a key member of the Physical Therapy team, delivering excellent customer service and supporting strong patient-clinician relationships. In addition to core responsibilities, handles significant higher-level administrative tasks. Location: 26 City Hall Mall Medford, MA 02155 Schedule: Full Time, Monday - Friday, 40 hrs/week, 7:45am - 4:15pm Department: Pediatrics Primary Responsibilities: • Manage complex scheduling tasks, including appointment booking, template adjustments, and patient outreach, • Ensure accurate data collection and reporting; handle follow-up activities, referral tracking and insurance authorization processing, • Deliver exceptional customer service, resolving escalated issues and supporting patient satisfaction, • Oversee waiting room operations, verify patient information, and assist with check-in/check-out processes, • Complete and process forms, prior authorizations, prescription renewals, and other documentation, • Collaborate with supervisors on coverage and workflow, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of administrative experience in a medical setting, • Associate's degree in medical office administration program, • Previous Pediatrics experience, • Proven experience with scheduling software and electronic medical records systems (Epic or equivalent) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. Position in this function performs advanced Practice Support Assistant II duties with a high level of autonomy and competency. Serves as a key member of the medical team, delivering excellent customer service and supporting solid patient-clinician relationships. In addition to core responsibilities, handles significant higher-level administrative tasks, which vary by department. Primary Responsibilities: • Serve as a role model and mentor for support staff; assist with onboarding and training, • Manage complex scheduling tasks, including appointment booking, template adjustments, and patient outreach, • Ensure accurate data collection and reporting, handle follow-up activities and referral tracking, • Deliver exceptional customer service, resolving escalated issues and supporting patient satisfaction, • Oversee waiting room operations, verify patient information, and assist with check-in/check-out processes, • Complete and process FMLA forms and other documentation, • Collaborate with supervisors on coverage and workflow; lead huddles as needed, • Participate in quality improvement initiatives and special projects, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of administrative experience in a healthcare setting, • Ability to float to 3 other practices in the area when needed to provide coverage (approx. 10-minute drive from home site), • Proven solid technical proficiency in Microsoft Office, scheduling software and electronic medical records systems (Epic or equivalent)

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians. Primary Responsibilities: • Provides efficient flow of patients to optimize patient appointment availability, • Greets and escorts patients to exam rooms according to policy and procedures, • Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height, • Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department, • Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date, • Keeps patients informed of visit status, unforeseen delays and other relevant information, • Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active, • Assists in resolving minor patients' concerns and complaints as appropriate Required Qualifications: • High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification, • Associate degree in medical assisting or graduate of medical assistant certification program, • Knowledge of reagent stability and storage, • Understands the testing procedure and factors influencing test results, • Current American Heart Association Basic Life Support (BLS) strongly preferred or the ability to obtain within 30 days of hire At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. • Maintains a higher degree of technical expertise than Medical Assistant I and serves as role model to Medical Assistant I's. Able to problem-solve and serve as a resource to other Medical Assistants, • Manages patient flow, access and scheduling for clinicians to optimize patient appointment availability and serves in a dedicated capacity to one or more clinicians, • Manages clinicians' daily schedule to expedite care and maximize clinical time. Determines urgency and priority of walk-ins, add-on patients and patient consults, • Coordinates the practice when clinicians are unavailable. Ensures calls are responded to properly and clinicians receive necessary information, • Sorts, manages and reviews clinician mail (may be paper or electronic). Maintains and screens MyHealth messages. Addresses incoming questions when appropriate, • Monitors practice issues and problems. Identifies and resolves concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Advocates for patients as appropriate, • Identifies and assists in resolving patient concerns and operational difficulties. Informs supervisor of outstanding issues in the practice, • Handles patients and third party requests (i.e. worker's compensation, government and social services) for documentation of medical information, such as health status, worker's compensation related care, and return to work authorizations, • Completes forms needed for visits and submits to MD for review. May need to review patient record for missing information. Verifies prior authorizations, • May serve as departmental float position rotating among departments. This requires learning the operational issues and practices of multiple areas. Float responsibilities may be within either primary care or specialty departments, • Participates in care improvement activities as expected, such as Rapid Improvement Events (RIEs), Value Stream Analyses (VSAs), and Managing of Daily Improvements (MDIs), • Trains and orients new staff as needed. May also be involved in interviewing and on-boarding of new staff, • High School/GED, • Experience acquired through 3+ years in a clinical setting with at least one as a Medical Assistant (a bachelor's or associate degree may be substituted for one year of experience), • American Heart Association Basic Life Support (BLS) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. Location: 230 Worcester Street, Wellesley, MA, 02481 Department: Pediatrics Schedule: Full time, 40 hours/weekly. Monday through Friday Monday, Wednesday, Thursday, and Friday, hours 8:15AM - 4:45PM Tuesday, hours 9:30AM - 6:00PM • Provides efficient flow of patients to optimize patient appointment availability, • Greets and escorts patients to exam rooms according to policy and procedures, • Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height, • Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department, • Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date, • Keeps patients informed of visit status, unforeseen delays and other relevant information, • Recones medications and sets up pending refills. Discontinues prescriptions that are no longer active, • Assists in resolving minor patients' concerns and complaints as appropriate, • High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification, • Associate degree in medical assisting or graduate of medical assistant certification program, • Current American Heart Association Basic Life Support (BLS) or the ability to obtain within 30 days of hire, • Knowledge of reagent stability and storage, • Understands the testing procedure and factors influencing test results, • Computer experience with the ability to use word processing and spreadsheet programs., • Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience, • Experience typically acquired through 1+ years of experience in a clinical or customer service setting as determined by the department (a bachelor's or associate degree may be substituted for experience) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Part of the Optum family of businesses, we're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians. Primary Responsibilities: • Provides efficient flow of patients to optimize patient appointment availability, • Greets and escorts patients to exam rooms according to policy and procedures, • Prepares patient for examination; measures vital signs, such as blood pressure, pulse rate, weight, and height, • Assists clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department, • Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date, • Keeps patients informed of visit status, unforeseen delays and other relevant information, • Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active, • Assists in resolving minor patients' concerns and complaints as appropriate Required Qualifications: • High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification, • Associate degree in medical assisting or graduate of medical assistant certification program, • Knowledge of reagent stability and storage, • Understands the testing procedure and factors influencing test results, • Current American Heart Association Basic Life Support (BLS) strongly preferred or the ability to obtain within 30 days of hire At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. Location: Medford, Massachusetts- Travel as needed to various sites for coverage in Peabody & Somerville. Department: OBGYN Schedule: Full time, (Monday- Friday) 40 hours/weekly. No weekends. As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians. Primary Responsibilities: • Provides efficient flow of patients to optimize patient appointment availability, • Greets and escorts patients to exam rooms according to policy and procedures, • Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height, • Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department, • Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date, • Keeps patients informed of visit status, unforeseen delays and other relevant information, • Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active, • Assists in resolving minor patients' concerns and complaints as appropriate Required Qualifications: • High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification, • Current American Heart Association Basic Life Support (BLS) or the ability to obtain within 30 days of hire, • Computer experience with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience, • Knowledge of reagent stability and storage, • Associate degree in medical assisting or graduate of medical assistant certification program, • Advanced Cardiac Life Support (ACLS) may be required based on specialty

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. Location: 26 City Hall, Medford, Massachusetts Department: Internal Medicine Schedule: Monday thru Friday, 8am-4:30pm / No evenings, weekends, or holidays! As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians. Primary Responsibilities: • Provides efficient flow of patients to optimize patient appointment availability, • Greets and escorts patients to exam rooms according to policy and procedures, • Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height, • Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department, • Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date, • Keeps patients informed of visit status, unforeseen delays and other relevant information, • Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active, • Assists in resolving minor patients' concerns and complaints as appropriate Required Qualifications: • High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification, • Current American Heart Association Basic Life Support (BLS) or the ability to obtain within 30 days of hire, • Proven knowledge of reagent stability and storage, • Demonstrated understanding testing procedures and factors influencing test results, • Graduate of Medical Assistant Certification program, • Advanced Cardiac Life Support (ACLS) may be required based on specialty

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians. Primary Responsibilities: • Provides efficient flow of patients to optimize patient appointment availability, • Greets and escorts patients to exam rooms according to policy and procedures, • Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height, • Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department, • Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date, • Keeps patients informed of visit status, unforeseen delays and other relevant information, • Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active, • Assists in resolving minor patients' concerns and complaints as appropriate Required Qualifications: • High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification, • Associate degree in medical assisting or graduate of medical assistant certification program, • Knowledge of reagent stability and storage, • Understands the testing procedure and factors influencing test results, • Current American Heart Association Basic Life Support (BLS) strongly preferred or the ability to obtain within 30 days of hire At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Under direction, the Associate Patient Care Coordinator delivers excellent customer service and support to patients, clinicians, and technologists, with primary responsibility for answering phones, scheduling and managing appointments including appropriate follow-up appointments, and conducting outreach calls on behalf of the radiology department. Able to work independently by demonstrating a high level of competence in all support roles. Works to improve radiology clinical and clerical operations through coordination of contact between technologists, patients and referrals outside the unit. Location: 40 HOLLAND ST. SOMERVILLE, MA Schedule: Monday - Friday, 8am - 4:30pm Department: Mammography Primary Responsibilities: • Helps manage patient flow, access, and scheduling for technologists to optimize patient appointment availability. Helps determine urgency and priority of emergent add on exams, • Schedules appointments for patients optimizing patient appointment availability, • Assists patients with referral processing and communication with other departments. Performs outreach to patients for appropriate follow-up appointments. Determines urgency and priority of patient appointments. Appropriately schedules exams/procedures accordingly, • Verifies patient insurance coverage and demographic information and collect co-pays and deductibles from patients who are having imaging exams in accordance with insurance programs, • Makes appointment reminder phone calls as needed, • Processes patient requests for copies of images/CD in accordance with Atrius' standard for release of patient information, • Manages the patient flow within the department by adhering to the department check-in process, • Monitors referral/work queue reports and provides necessary outreach for all open active referrals. Closes referrals when appropriate, • May be required to monitors scheduling requests and schedules appointment requests accordingly, • May assist with the checkout function, and appropriately booking follow up appointments per department guidelines, • Perform image sharing functions including but not limited to: assuring availability of radiographs for medical appointments, coordinating previous imaging acquisition from other institutions and assisting in downloading of CD's to patients EMR/PACS. Utilizes the Radiology Information System to verify and maintain correct demographic information in PACS, • Appropriately tracks internal as well as external facility images that enter and leave the department per department policies, • Assists in the communication of results to outside providers by faxing and/or routing per department protocol, • Ensures that waiting room is maintained and orderly, • Assists with training and orientation of new radiology support staff, • Provides back-up coverage for other support staff as needed, • Provides Imaging/radiology support staff coverage at various locations within the region as needed, • Assists in resolving minor patients concerns and complaints as appropriate, • Performs other duties as assigned, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program Required Qualifications: • High School diploma /GED (or higher), • 1+ years of customer service experience, • Prior experience in a medical/clinical setting preferred, • Previous experience in a job requiring the ability to multi-task and prioritize activities preferred, • Strong interpersonal, customer service, time management, computer and organizational skills required At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. • Maintains a higher degree of technical expertise than Medical Assistant I and serves as role model to Medical Assistant I's. Able to problem-solve and serve as a resource to other Medical Assistants, • Manages patient flow, access and scheduling for clinicians to optimize patient appointment availability and serves in a dedicated capacity to one or more clinicians, • Manages clinicians' daily schedule to expedite care and maximize clinical time. Determines urgency and priority of walk-ins, add-on patients and patient consults, • Coordinates the practice when clinicians are unavailable. Ensures calls are responded to properly and clinicians receive necessary information, • Sorts, manages and reviews clinician mail (may be paper or electronic). Maintains and screens MyHealth messages. Addresses incoming questions when appropriate, • Monitors practice issues and problems. Identifies and resolves concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Advocates for patients as appropriate, • Identifies and assists in resolving patient concerns and operational difficulties. Informs supervisor of outstanding issues in the practice, • Handles patients and third party requests (i.e. worker's compensation, government and social services) for documentation of medical information, such as health status, worker's compensation related care, and return to work authorizations, • Completes forms needed for visits and submits to MD for review. May need to review patient record for missing information. Verifies prior authorizations, • May serve as departmental float position rotating among departments. This requires learning the operational issues and practices of multiple areas. Float responsibilities may be within either primary care or specialty departments, • Participates in care improvement activities as expected, such as Rapid Improvement Events (RIEs), Value Stream Analyses (VSAs), and Managing of Daily Improvements (MDIs), • Trains and orients new staff as needed. May also be involved in interviewing and on-boarding of new staff, • High School/GED, • Experience acquired through 3+ years in a clinical setting with at least one as a Medical Assistant (a bachelor's or associate degree may be substituted for one year of experience), • American Heart Association Basic Life Support (BLS) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. Location: Medford, Massachusetts- Travel as needed to various sites for coverage in Peabody & Somerville. Department: OBGYN Schedule: Full time, (Monday- Friday) 40 hours/weekly. No weekends. As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians. Primary Responsibilities: • Provides efficient flow of patients to optimize patient appointment availability, • Greets and escorts patients to exam rooms according to policy and procedures, • Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height, • Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department, • Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date, • Keeps patients informed of visit status, unforeseen delays and other relevant information, • Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active, • Assists in resolving minor patients' concerns and complaints as appropriate Required Qualifications: • High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification, • Current American Heart Association Basic Life Support (BLS) or the ability to obtain within 30 days of hire, • Computer experience with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience, • Knowledge of reagent stability and storage, • Associate degree in medical assisting or graduate of medical assistant certification program, • Advanced Cardiac Life Support (ACLS) may be required based on specialty

Part of the Optum family of businesses, we're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians. Primary Responsibilities: • Provides efficient flow of patients to optimize patient appointment availability, • Greets and escorts patients to exam rooms according to policy and procedures, • Prepares patient for examination; measures vital signs, such as blood pressure, pulse rate, weight, and height, • Assists clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department, • Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date, • Keeps patients informed of visit status, unforeseen delays and other relevant information, • Reconesciles medications and sets up pending refills. Discontinues prescriptions that are no longer active, • Assists in resolving minor patients' concerns and complaints as appropriate Required Qualifications: • High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification, • Associate degree in medical assisting or graduate of medical assistant certification program, • Knowledge of reagent stability and storage, • Understands the testing procedure and factors influencing test results, • Current American Heart Association Basic Life Support (BLS) strongly preferred or the ability to obtain within 30 days of hire At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Part of the Optum family of businesses, we're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. Position Details: Location: 230 Worcester Street, Wellesley, MA, 02481 Department: Internal Medicine Schedule: Full time, 40 hours/weekly, Monday through Friday, hours between 7AM - 3:45PM Under general supervision as a Team Lead, coordinates the daily support operations of a single clinical area or group. Primarily acts as a Medical Assistant and performs the full duties associated with this role. Is a resource for other support staff and may fill in for staff as needed to provide appropriate coverage of the department. Takes lead role in ensuring department workflow is of a high quality. Primary Responsibilities: • Exhibits high level of technical skill and functions as resource for other clinical support members, • Performs mainly as a Medical Assistant with additional leadership responsibilities. This may include assisting clinicians with routine clinical procedures and tests in the exam room, advises patients of preparation and testing required for exams, performing vital signs, • Evaluates daily schedules and helps ensures appropriate coverage in the event of an unplanned absence. May need to have knowledge of and provide support for other departments when filling in as needed, • Implements operational procedures in accordance with established guidelines. May make minor modifications to standard procedures, • Directs support to staff to assure departmental effectiveness and efficiency. Guides staff understanding of current workflow and ensures workflow are implemented correctly. Suggests changes in standard work when there is an observed need, • Provides input into performance reviews, • May act as point of contact for patient inquiries, problems and complaints. Refers complex issues to appropriate resources, • Oversees routine data and information flow for the unit and notifies supervisor of any deviations, • May assist in orientation of new providers, including telephone use, appointments and medical records system, • May collect data for use in the management decision-making process. Completes standard reports required for the management of the unit, • Monitors assigned areas and exam rooms. Informs supervisor if these do not conform to state and local health standards, • May coordinate with supervisor to purchase supplies and equipment and maintain adequate inventory. May work with Building Services and Purchasing to secure supplies and equipment necessary to operations, • May act as supervisor in absence of actual supervisor, • Orients and trains staff Required Qualifications: • High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit, • 2+ years of relevant experience in a healthcare setting facility, • In depth knowledge of internal medicine, • American Heart Association Basic Life Support (BLS), • Advanced Cardiac Life Support (ACLS), • Medical Assistant Certification, • Demonstrated sound judgment with the ability to work and make decisions in a fast-paced environment, • Proven solid interpersonal skills with the ability to interact effectively with patients and medical professionals

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. Location: 26 City Hall, Medford, Massachusetts Department: Internal Medicine Schedule: Monday thru Friday, 8am-4:30pm / No evenings, weekends, or holidays! As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians. • Provides efficient flow of patients to optimize patient appointment availability, • Greets and escorts patients to exam rooms according to policy and procedures, • Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height, • Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department, • Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date, • Keeps patients informed of visit status, unforeseen delays and other relevant information, • Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active, • Assists in resolving minor patients' concerns and complaints as appropriate, • High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification, • Current American Heart Association Basic Life Support (BLS) or the ability to obtain within 30 days of hire, • Proven knowledge of reagent stability and storage, • Demonstrated understanding testing procedures and factors influencing test results, • Computer experience with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience, • Graduate of Medical Assistant Certification program, • Advanced Cardiac Life Support (ACLS) may be required based on specialty

Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Location: 133 Brookeline Avenue, Boston, MA, 02215 Department: Behavioral Health & Psychiatry Schedule: Full time, 40 hours/weekly. Monday through Friday, hours 8:30AM - 5:00PM. Position is eligible for a hybrid schedule after 6 months of training. • Assists patients with referral processing and communication with other departments, • Actively involved in MyHealth enrollment by encouraging patients to sign up to MyHealth Online, • Answers telephones following emergency and department protocols and expediting patient questions. Books same day appointments and relays messages as appropriate. Books MyHealth appointment requests, • Run reports from automated appointment confirmation system. Confirms appointments and follows through on cancellations. Reconciles system information with the electronic medical record as needed, • Sorts and distributes clinician mail (may be paper or electronic), • Completes paperwork to obtain information from outside doctors, hospitals, health or social service agencies, and insurance agencies, • Follows meaningful use guidelines to verify and update patient medical information in the electronic medical record, such as confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up-to-date, • May assist with the checkout function, including distributing the After Visit Summary (AVS) and appropriately booking follow up appointments per department guidelines, • Provides compassionate front-line customer service and actively works to resolve patient concerns, • In a specialty department, makes outreach to patients regarding referrals, scheduling appointments, processing paperwork, and obtaining authorization numbers. Participates in care improvement activities as appropriate, such as Rapid Improvement Events (RIEs), Value Stream Analyses (VSAs), and managing of Daily Improvements., • Assists with basic data collection activities for statistical reports or required studies. Ensures data is properly collected and accurate. Participates in special projects and ongoing programs unique to the department, • May generate standard correspondence such as letters regarding normal test results or missed appointments, • May be involved in rollout and implementation of upgrades to the electronic medical record, • May assist with orienting new staff. Provides back-up coverage for other support staff as necessary, • High school education or equivalent experience, • 1+ years of experience in a clinical or customer service setting (a bachelor's degree may be substituted for experience), • Computer experience required with the ability to use word processing and spreadsheet programs, • Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience, • Demonstrated excellent problem-solving, multi-tasking, technology-literate skill sets can at times be substituted for medical assistant certification or work experience, • Demonstrated attention to detail and problem-solving skills, • Demonstrated ability to communicate in a professional and appropriate manner

Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. Location: 142 Berkeley St., Boston, Massachusetts (This role will require travel throughout the region as needed.) Department: OB/GYN Schedule: Full time, Monday-Friday - No weekends! As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians. Primary Responsibilities: • Provides efficient flow of patients to optimize patient appointment availability, • Greets and escorts patients to exam rooms according to policy and procedures, • Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height, • Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department, • Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date, • Keeps patients informed of visit status, unforeseen delays and other relevant information, • Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active, • Assists in resolving minor patients' concerns and complaints as appropriate Required Qualifications: • High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification, • Current American Heart Association Basic Life Support (BLS) or the ability to obtain within 30 days of hire, • Computer experience with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience, • Proven knowledge of reagent stability and storage, • Graduate of Medical Assistant certification program, • Advanced Cardiac Life Support (ACLS) may be required based on specialty

Part of the Optum family of businesses, we're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. Location: 133 Brookeline Avenue, Boston, MA, 02215 Department: Behavioral Health & Psychiatry Schedule: Full time, 40 hours/weekly. Monday through Friday, hours 8:30AM - 5:00PM. Position is eligible for a hybrid schedule after 6 months of training. • Assists patients with referral processing and communication with other departments, • Actively involved in MyHealth enrollment by encouraging patients to sign up to MyHealth Online, • Answers telephones following emergency and department protocols and expediting patient questions. Books same day appointments and relays messages as appropriate. Books MyHealth appointment requests, • Run reports from automated appointment confirmation system. Confirms appointments and follows through on cancellations. Reconciles system information with the electronic medical record as needed, • Sorts and distributes clinician mail (may be paper or electronic), • Completes paperwork to obtain information from outside doctors, hospitals, health or social service agencies, and insurance agencies, • Follows meaningful use guidelines to verify and update patient medical information in the electronic medical record, such as confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up-to-date, • May assist with the checkout function, including distributing the After Visit Summary (AVS) and appropriately booking follow up appointments per department guidelines, • Provides compassionate front-line customer service and actively works to resolve patient concerns, • In a specialty department, makes outreach to patients regarding referrals, scheduling appointments, processing paperwork, and obtaining authorization numbers. Participates in care improvement activities as appropriate, such as Rapid Improvement Events (RIEs), Value Stream Analyses (VSAs), and managing of Daily Improvements., • Assists with basic data collection activities for statistical reports or required studies. Ensures data is properly collected and accurate. Participates in special projects and ongoing programs unique to the department, • May generate standard correspondence such as letters regarding normal test results or missed appointments, • May be involved in rollout and implementation of upgrades to the electronic medical record, • May assist with orienting new staff. Provides back-up coverage for other support staff as necessary, • High school education or equivalent experience, • 1+ years of experience in a clinical or customer service setting (a bachelor's degree may be substituted for experience), • Computer experience required with the ability to use word processing and spreadsheet programs, • Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience, • Demonstrated excellent problem-solving, multi-tasking, technology-literate skill sets can at times be substituted for medical assistant certification or work experience, • Demonstrated attention to detail and problem-solving skills, • Demonstrated ability to communicate in a professional and appropriate manner At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life. OptumCare is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing Together. As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians. Primary Responsibilities: • Provides efficient flow of patients to optimize patient appointment availability, • Greets and escorts patients to exam rooms according to policy and procedures, • Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height, • Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department, • Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date, • Keeps patients informed of visit status, unforeseen delays and other relevant information, • Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active, • Assists in resolving minor patients' concerns and complaints as appropriate Required Qualifications: • High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification, • Associate degree in medical assisting or graduate of medical assistant certification program, • Knowledge of reagent stability and storage, • Understands the testing procedure and factors influencing test results, • Current American Heart Association Basic Life Support (BLS) strongly preferred or the ability to obtain within 30 days of hire At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Are you a detail-oriented person who enjoys checking tasks off your to-do list? Are you looking for an opportunity to learn more about hotel Revenue Management? If so, this job might be a good fit for you! We are looking for an energetic self-starter to join our team. Fabulous benefits include vacation, holiday and sick pay, medical/dental/vision, company-paid life insurance, matching 401k, short/long-term disability insurance, free meals in our employee cafeteria, generous hotel discounts, pet insurance, identity protection, and more...plus a great team of co-workers! What you will be doing: You will work closely with our sales and event managers to ensure that group rooms are entered and tracked to accurately reflect available inventory and occupancy numbers. You will create, maintain and update room blocks for both in-house events and courtesy blocks. In addition, you will work with our Front Office team to manage room inventory and maximize revenue. What you should bring to the table: To be successful in this role, you will need to have a comfort level with computers and be able to work quickly and efficiently to complete tasks. Attention to detail is important, as you will be responsible for maintaining the accuracy of group room inventory and room blocks. Excellent communication skills, both written and verbal, will be essential as you communicate with various hotel departments and our guests. Prior hotel front desk or sales admin experience is required. Marriott FS-PMS, MARSHA, and CI/TY experience is a definite plus! When you will be working: The shift is primarily Monday-Friday days. Because are a hotel that is open 24/7, we are looking for someone with flexibility to work weekends or evenings on occasion to accommodate department needs. Knowledge of Marriott FS-PMS, MARSHA, and CI/TY preferred. • Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred), • Team Player: Works well as a member of a group (Preferred), • Functional Expert: Considered a thought leader on a subject (Preferred), • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred), • Some college: (Preferred), • High School: (Required) Knowledge of Marriott FS-PMS, MARSHA, and CI/TY preferred. Prior hotel experience is required. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. • Maintains a higher degree of technical expertise than Medical Assistant I and serves as role model to Medical Assistant I's. Able to problem-solve and serve as a resource to other Medical Assistants, • Manages patient flow, access and scheduling for clinicians to optimize patient appointment availability and serves in a dedicated capacity to one or more clinicians, • Manages clinicians' daily schedule to expedite care and maximize clinical time. Determines urgency and priority of walk-ins, add-on patients and patient consults, • Coordinates the practice when clinicians are unavailable. Ensures calls are responded to properly and clinicians receive necessary information, • Sorts, manages and reviews clinician mail (may be paper or electronic). Maintains and screens MyHealth messages. Addresses incoming questions when appropriate, • Monitors practice issues and problems. Identifies and resolves concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Advocates for patients as appropriate, • Identifies and assists in resolving patient concerns and operational difficulties. Informs supervisor of outstanding issues in the practice, • Handles patients and third party requests (i.e. worker's compensation, government and social services) for documentation of medical information, such as health status, worker's compensation related care, and return to work authorizations, • Completes forms needed for visits and submits to MD for review. May need to review patient record for missing information. Verifies prior authorizations, • May serve as departmental float position rotating among departments. This requires learning the operational issues and practices of multiple areas. Float responsibilities may be within either primary care or specialty departments, • Participates in care improvement activities as expected, such as Rapid Improvement Events (RIEs), Value Stream Analyses (VSAs), and Managing of Daily Improvements (MDIs), • Trains and orients new staff as needed. May also be involved in interviewing and on-boarding of new staff Required Qualifications: • High School/GED, • American Heart Association Basic Life Support (BLS) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. • Maintains a higher degree of technical expertise than Medical Assistant I and serves as role model to Medical Assistant I's. Able to problem-solve and serve as a resource to other Medical Assistants, • Manages patient flow, access and scheduling for clinicians to optimize patient appointment availability and serves in a dedicated capacity to one or more clinicians, • Manages clinicians' daily schedule to expedite care and maximize clinical time. Determines urgency and priority of walk-ins, add-on patients and patient consults, • Coordinates the practice when clinicians are unavailable. Ensures calls are responded to properly and clinicians receive necessary information, • Sorts, manages and reviews clinician mail (may be paper or electronic). Maintains and screens MyHealth messages. Addresses incoming questions when appropriate, • Monitors practice issues and problems. Identifies and resolves concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Advocates for patients as appropriate, • Identifies and assists in resolving patient concerns and operational difficulties. Informs supervisor of outstanding issues in the practice, • Handles patients and third party requests (i.e. worker's compensation, government and social services) for documentation of medical information, such as health status, worker's compensation related care, and return to work authorizations, • Completes forms needed for visits and submits to MD for review. May need to review patient record for missing information. Verifies prior authorizations, • May serve as departmental float position rotating among departments. This requires learning the operational issues and practices of multiple areas. Float responsibilities may be within either primary care or specialty departments, • Participates in care improvement activities as expected, such as Rapid Improvement Events (RIEs), Value Stream Analyses (VSAs), and Managing of Daily Improvements (MDIs), • Trains and orients new staff as needed. May also be involved in interviewing and on-boarding of new staff, • High School/GED, • Experience acquired through 3+ years in a clinical setting with at least one as a Medical Assistant (a bachelor's or associate degree may be substituted for one year of experience), • American Heart Association Basic Life Support (BLS)

Temporary Seasonal Retail Store Associate - Part Time. For further information, please review the Know Your Rights notice from the Department of Labor. Associate Discount: Enjoy exclusive savings on our amazing products during your time with us!.

Job DescriptionDescription: As the Project Coordinator, you will work directly with the residential Project Managers to ensure all administrative aspects of the project are successful such as job permitting, contract billing, scheduling, customer communication, payment collections, subcontractor invoice approval and other support to the Project Managers. Ideal candidates would have a basic understanding of the remodeling process and have served in some type of remodeling customer service role in the past. Oral and written communication skills are key as well as being comfortable in a fast-paced office environment with strong computer skills and multi-tasking capabilities. Essential Duties and Responsibilities · Generate hard-copy job folders once project has been assigned · Prepare permit application paperwork and apply for permits as required · Verify material and labor sales orders for accuracy and forecast dates, assign subcontractors · Collect labor payments once started including any labor change orders and add on materials · Communicate status and progress with Norfolk design team and customers minimum weekly · Generate all change order forms including DocuSign, POS and collect payment · Receive, approve, and submit all subcontractor invoices to accounting department · Notify Project Manager of any billing discrepancies or changes in subcontractor cost from the original estimate or change order paperwork · Coordinate deliveries and pickups with departments for required materials as requested from Project Manager · Coordinate warranty claims and service calls for PM · Send warranty letters to customers upon completion of each project Requirements: To be successful as a Project Coordinator, you will: • Strong organization skills with the ability to handle multiple tasks simultaneously, • Solid time management skills and ability to meet simultaneous timelines, • Strong communication and customer service skills via email, phone to a varying customer base, • Ability to work in a team environment with limited supervision, • Ability to assess problems, find root cause and resolve to customer satisfaction, • Solid working knowledge of Microsoft Office (Excel, Word, Outlook), • Demonstrated problem-solving abilities and superior organizational skills essential, • 3+ years sales administration or project management experience, • Prior experience supporting high volume sales team The Norfolk Companies are a family made up of a variety of businesses, including Norfolk Kitchen & Bath, Norfolk Hardware & Home Center, Norfolk Multi-family and Northeast Cabinet & Countertop. We focus on providing the BEST service to our customers while we supply cabinetry, countertops, and other building materials for housing projects all over New England and beyond. Our multi-family division works with large general contractors, property management companies, and housing authorities While our showrooms support the builder and remodeling contractors as well as homeowners to create beautiful kitchens for their homes. The Construction team employees carpenter, project managers and support to manage our labor installation business. Collectively we have over 200 employees and growing. We take pride in our Company as a family-owned business and continue to innovate and grow our business for 92 years. PM19

Job DescriptionCompany Description ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. Job Description Hourly Pay: $31.22 - $31.22 The Encore Boston Harbor Fire Command Center & Maintenance Operator will be responsible for monitoring, testing, receiving, and relaying information, instructions, and work orders to facilities team leaders under standard and emergency conditions. The Operator will receive, record, and report on information regarding work performed (corrective, preventative, or project work), work in progress, requests for assistance, testing of equipment, construction, and fire safety issues. This position responds to all inbound communication in the Facilities Control Center, serving as a primary point of contact for the local public safety issues. The Operator is central to the overall safety and wellbeing of the inhabitants of the facility including both guests and employees. The FCC must be manned 24/7 and never be left unattended. Responsibilities include, but are not limited to maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: • Actively contributes to the testing of the fire suppression and protection system, • Monitors the stair pressurization system, • Effectively manages the Elevator/Escalators Maintenance System for maintenance, requests and inspections, • Effectively manages the Building Automated System, monitoring high priority equipment, alarms and processing requests, • Monitors the Electrical Distribution System, • Effectively manages the service request system documenting requests in addition to:, • Updates on the status of work-in-progress and completed, • Dispatch work orders for resort requests and turn-ons, shut-offs, emergencies and other repairs, • Enters comments on fieldwork performed, • Performs required preventative maintenance throughout the resort to support safety compliance for the organization, • Communicates property maintenance needs through radio, phone, and other means to facilities team., • Communicates equipment shut-downs and maintenance that will impact HOH employees and guests to internal departments for awareness and situational support., • Responds to requests and needs from Facilities Leads, Managers, and technicians., • Receives calls from internal departments regarding emergency turn-ons, shut offs, no water or low pressure complaints and other repairs, hazardous conditions and emergencies; prioritizes requests for action; answers customer inquiries., • Works with local fire department to coordinate hot-work, detail check-in/out, taking the fire box offline and notifying them of emergencies involving areas of Facilities Control Center responsibility., • Maintains memoranda, records and files, including division activity records, labor logs, work orders, inventories, monthly activity reports, fire hydrant reports, fire alarm reports, permits, preventative maintenance records, certificates of occupancy, emergency evacuation procedures and necessary FCC records., • Effectively manages internal and external guest relations, which may require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate., • Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations., • Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success., • Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records and reports., • Delivers and maintains a maximum level of property-wide service and satisfaction., • Contributes to company-wide communication and best practices., • Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department., • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied., • Must have the ability to promote positive, fair, and ethical relations with all team members, with all Encore contractors, and in all interactions within the Host and Surrounding Communities, as an ambassador of the Encore brand., • Works with safety as a priority and follows department and company safety standards., • Maintains relevant knowledge of industry through continuing education and training., • Performs any other job-related duties as assigned.Qualifications To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 21 years of age or above. Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission. Valid Massachusetts Driver License Preferred. Education and/or Experience: High school or equivalent degree required. Minimum of 3 years of emergency service, dispatch, convention, customer service or related experience preferred. Public safety dispatch experience a plus. Requires general computer skills and basic knowledge of Microsoft Office. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Knowledge of basic hand and power tools and testing equipment and materials. Knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required. Knowledge of FCC-approved codes and radio procedures required. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. The team member is required to detecting abnormalities in the operation of equipment using sight, sound and smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking. Work Environment: The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is typically loud. When on the casino, kitchen, or property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner., • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Type: Full Time Hours: M-F 8-6 Sat 8-1 Salary: $17.00 Hourly About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. About the Position: Solution Specialists will assist our customers by owning the consumer’s journey, handling inquiries and concerns, and seeing them through to resolution via omnichannel support (phone, email, chat, SMS). In addition to record-keeping and database maintenance, Solution Specialists will primarily assist residential and small business customers with energy efficiency and decarbonization initiatives. Solution Specialists will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators, both orally and in writing. Our most effective Solution Specialists can put themselves in the callers’ shoes and assist as necessary. An extensive paid training program will equip you with the knowledge necessary to effectively assist customers. Responsibilities include, but are not limited to: • The primary role is to assist customers via omnichannel support, • Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements, • Document all call activity accurately in the client systems with complete and thorough notes, • Identify the needs of the customer, clarify information, and provide accurate answers to the customer’s issues or concerns, • Attend all training sessions, • Must possess excellent written and verbal communication skills, • Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers, • Must have good interpersonal skills to enable an easy conversation flow with customers, • Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free, • Flexibility in role/job function changes and shift to meet customer needs and requests, • Skilled at typing, data capture, and entry using proper grammar and correct spelling, • Must be able to multitask and manage time properly and effectively, • Must be able to adapt to different situations and individuals, • Willing and able to work 8-hour shifts using a computer with keyboard, using two monitors, and a headset with a microphone, • Must be comfortable handling back-to-back calls, • Be dedicated to working the schedule provided. Absences are not tolerable., • Must be acceptable to have calls monitored and/or recorded, and understanding that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs., • Must be capable of reading from scripts, • A Windows PC is required, running Windows 10 (no MacBooks or Chromebooks), • 8 GB of RAM, minimum, • Dual-core processor, minimum, • USB wired headset, • Wired internet connection with a minimum internet speed of 80/15, • Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods, • 8:00 AM – 6:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays 8:00 AM – 1:00 PM Eastern Prevailing Time, • 40 hours per week is required. Schedules are subject to change based on the client’s needs., • Paid 15-minute breaks are provided for 4-hour shifts, • English as a primary language, • At least 1 year of work experience in a call center/customer service environment is required, • Experience with utilities, energy efficiency, and decarbonization is preferred, but not required., • High School Diploma or equivalent is required, • Applicants must type a minimum of twenty-five (25) words per minute, • Applicants must have a quiet place to work with no interruptions, • Applicants must successfully pass a pre-employment drug test and background/criminal check, • Applicants must agree to and sign a code of ethics, confidentiality, and compliance documents Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Support daily production planning and control processes to ensure food production aligns with airline schedules and operational requirements. Monitor production accessibility, availability of ingredients, labor allocation, and production timelines. Assist department heads in analyzing production dat

Cashier, Food Runner, and Barista + Tips (Part-time A. PTO/vacation time (for full-time)* *Must be employed for a minimum of 1 year and be Full-time. For further information, please review the Know Your Rights notice from the Department of Labor.

Heavy Motor Equipment Operators (Meo Ii). The town of brookline dpw department is seeking reliable and skilled heavy motor equipment operators (meo ii) to join our highway and sanitation division. This position performs a variety of manual and skilled labor tasks related to road maintenance, sanitat

Job Description The AM Senior Bakery Production Manager’s primary responsibility is to oversee all first shift baking and production at our modern-manufacturing facility. The AM Senior Bakery Production Manager is committed to uncompromising quality and craftsmanship in all aspects of our production and is responsible for ensuring that all products are prepared to Tatte specifications and ensures morning production is on time and consistent with relevant safety protocols and regulations. Additionally, a Senior AM Bakery Production Manager supports bakery leadership in areas including but not limited to customer service, food safety, inventory management systems and compliance with all Tatte policies as well as local and government regulations. This person is responsible for our equipment and for cultivating a safe work environment for all employees by maintaining high standards of cleanliness and food safety. Summary of Responsibilities • Ensuring consistent and quality products per Tatte procedures and specifications, • Scheduling team members and timely posting of team member schedules, • Directing the daytime production team to execute all production tasks efficiently, effectively, and safely, • Being responsible for the quality control process in producing, baking, finishing, picking, and packaging all goods, ensuring products are up to Tatte standards, • Maintains safety, sanitation, and cleanliness standards (Tatte, Local, State and Federal) of the entire premise, including sharing the responsibility of local and federal food inspections along with the Department of Transportation guidelines, • Responsible for first shift staff in the bakery, including adequate staffing, onboarding, managing, developing, and accountability protocols for all hourly bakery team members. This also includes a commitment to the safety and well-being of all employees., • In partnership with the General Manager and bakery leadership team, assists with production and operational planning, including effectively and efficiently managing labor expenses and waste, • Maintains strong and effective relationships with all bakery & café managers, • Promotes, models, and maintains Tatte culture and adheres to all Tatte policies, • Active involvement in ongoing evaluation and development of team members, • Actively participates in management meetings to ensure effective and accurate communication of all relevant product and operational information, • Understands and follows crisis management procedures, • Able to stand for 10 hours per shift/day, 5-days a week for an average workweek of 50 hours, • Able to grasp, reach overhead, push, lift and carry up to 50 pounds, • 5+ years managerial experience in a high-volume baking or other food production facility, • Ability or a willingness to learn to operate bakery manufacturing equipment such as deck ovens, proofers, rack ovens, fryers, etc., • Ability to multi-task in a fast-paced, high-volume production bakery, • Familiar with Good Manufacturing Practices, • Experience building and mentoring high performance teams, • Competitive pay (ranging from $85-100k, depending on experience), • 401(k) (with a vesting match), • Free EAP employee assistance programs, • Paid vacation time (after three months of full-time service), • Immigration Reimbursement Program (after one year of full-time service), • Health, dental and vision insurance, • Generously discounted meals and free drinks

Job Description Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored Boston Harbor, and continue to invest in protecting vital public resources. Be part of a mission-driven organization where your work truly makes a difference in a safe, inclusive, and supportive environment. Summary: The OMC Laborer performs routine and skilled manual tasks as assigned. Assists operations, maintenance and skilled trades staff as required. May be required for overtime in extended workday and emergency situations. May be required for regular, on-call rotations. Posting Period: 3/24/2026 to 4/24/2026 Location: Chelsea, MA Salary: $64,466.38 - $80,252.44 Annually $1,239.74 - $1,543.32 Weekly All Hires start at $64,466.38 Annually Work Schedule: Monday - Friday 7:00am - 3:30pm Key Responsibilities • Performs tasks requiring some specialized skill in the maintenance and operation of equipment such as pickup trucks, pump trucks, tractors, mowers, pumps, generators and pneumatic tools, cement mixers, air compressors, snow removal equipment, sewer maintenance equipment, etc., • Performs manual tasks requiring some specialized skill or knowledge in assisting skilled tradesmen engaged in construction, maintenance and repair work, including minor adjustments and repair of equipment., • Performs a variety of manual tasks in connection with valve operations, pipeline construction and maintenance such as cleaning culverts and drains, digging ditches, spreading asphalt, caulking lead joints, and assisting in valve installations, repair of valves and pipeline under pressure 6" to 72" in diameter and the chlorination of water mains., • Gases, oils and greases trucks, automobiles and miscellaneous grounds maintenance equipment., • Performs a variety of manual tasks in connection with building and grounds maintenance work such as grass cutting, shoveling snow, repair of fences, disposing of trash and maintaining general building cleanliness., • Assists personnel of a higher grade in all aspects of plant maintenance and repairs, including but not limited to diesel engine overhaul, positive displacement pump overhaul and repair, centrifugal pump overhaul and repair, re-chaining of grit channels and sedimentation tanks and building concrete structures., • Assists in the repair of electrical and mechanical equipment., • Assists in upkeep and cleaning of MWRA equipment, structures and facilities such as screen chambers, tidegates and regular chambers., • Assists in the handling and storage of stock, loads, unloads, moves and transports material, equipment, freight and supplies., • Works as a member of a multi-crew, as needed. Required Qualifications • A high school diploma or GED; or, • Any equivalent combination of education and experience., • Must possess a current valid Class B Commercial Drivers License., • Will be subject to the MWRA Controlled Substance and Alcohol Testing Policy and the random drug-testing program., • This position has been designated as essential in instances where the MWRA Executive Director requires essential personnel to report to work such as inclement weather and other emergencies. Knowledge and Abilities • Working knowledge of the use of common tools, construction and sewer maintenance equipment, and of one or more of the mechanical or building trades., • Ability to operate various types of vehicles and equipment including light automotive trucks and equipment, ten-wheel dump trucks, snow plows, pickup trucks, tractors and power-driven grounds maintenance equipment., • Ability to perform manual labor of semi-skilled nature, use/make minor repairs to small tools and simple mechanical equipment., • Basic knowledge of the operation and maintenance of facilities., • Ability to perform heavy manual labor for extended periods of time, under varying climatic conditions., • Ability to follow oral and written instructions. Tools and Equipment Used Motor vehicle, power and hand tools, mobile radio, telephone, beeper. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand, walk, talk or hear, sit, climb or balance. The employee is frequently required to stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance and peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee regularly works in outside weather conditions. The employee regularly works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions and vibration. The employee occasionally works in precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is very loud in field settings, and moderately loud at other work locations. Supervision Received and Exercised Works under the general supervision of a foreman or supervisor. Other Position Information PCR: 5411005 Division: Operations Department: EQ - General Union/Grade: AFSCME (Unit 2)/Grade 13 Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status. Job Posted by ApplicantPro

Job Description GRADE: NONE DEPARTMENT: Operations REPORTS TO: Housing Manager / District Housing Manager FLSA STATUS: Non-Exempt UNION: None SUMMARY The primary purpose of this position is to assist with the performance of unskilled tasks such as cleaning apartments and offices and maintaining Authority grounds. The Laborer Casual will provide related alterations and maintenance for buildings and assist in the preparation of work to be performed by various trades. By LIUNA contract agreement with the CHA, employment will not exceed 16 consecutive weeks. All activities must support the Cambridge Housing Authority’s (“CHA” or “Authority”) strategic goals and objectives and produce results that accomplish the goals of the Operations department. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma, GED, or possession of a vocational technical certification beyond high school and experience in a related area. Working knowledge of the Massachusetts Building Code is preferred. Must have valid Massachusetts driver’s license and be insurable under CHA policies. An equivalent combination of education and experience may be considered. Technical Skills To perform this job successfully, the employee should general knowledge of carpentry, plumbing, heating, painting, and masonry and be able to successfully operate a variety of applicable hand-held tools and devices. Must have the ability to learn other devices as required by assigned tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES The below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. • Assists with tasks associated with vacant apartments in preparation for occupancy, • Cleans basements, offices, stairwells, hallways, walls, windows, woodwork, and lavatories; mops, polishes, and maintains floors in all locations, • Operates self-propelled power equipment, including , buffers, vacuum cleaners, scrubbers, waxers, and polishers, • Maintains grounds by cutting and raking grass; reseeding lawns; pruning shrubs and trees; spraying insecticide and herbicide with valid Massachusetts Pesticide Applicator’s License, • Clears and shovels ice and snow, • Gathers trash and rubbish from properties and offices, • Assists with the preparation of work performed by various trades, • Performs other related duties as assigned COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Behavioral Competencies Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Job Competencies • Knowledge of policies, procedures, goals, objectives, operational entities, requirements and activities as they apply to the assigned area of responsibility in the CHA, • General knowledge of all applicable federal and municipal building, construction and property maintenance laws, regulations and codes, • Thorough knowledge of occupational hazards and corresponding OSHA safety precautions necessary for safe performance of assigned duties, • Ability to operate gasoline-driven equipment, such as: power mowers, snow blowers, etc., • Ability to read and understand written instructions, • Ability to follow oral instructions, • Ability to work in hazardous and unpleasant conditions, such as: snow and rainstorms, infested spaces, cold and heat, • Very basic understanding or care of lawns, shrubbery, and trees, • Ability to lift heavy objects, • Ability to do manual labor PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to stand; walk; use hands for gripping, handling or feeling; reach with hands and arms; stoop, kneel or crouch; and talk and hear. Specific vision abilities include close and distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must frequently lift and/or move up to 60 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee frequently works near moving mechanical parts or in adverse weather conditions, such as such as: sleet, snow, heat, cold, dust and dirt, as well as cramped quarters and high places. The employee is occasionally exposed to wet and/or humid conditions, fumes, toxic or caustic chemicals. The noise level in the work environment is moderately loud. 8:00 am to 4:30 pm Monday through Friday 40 hours per week

Job DescriptionLabor, Employment & Workplace Safety Associate Attorney (Dallas) Direct Counsel is representing an Am Law 100 law firm seeking a Mid-Level Associate Attorney to join its Labor, Employment, and Workplace Safety (LEWS) Practice in Dallas. This position provides an opportunity to work on a wide range of employment law matters, including counseling, litigation, investigations, and transactional support, for a diverse portfolio of clients. The role combines hands-on litigation experience with strategic advisory work on employment policies and workforce management. Responsibilities * Represent clients in employment and labor matters, including state and federal court litigation, arbitration, and administrative proceedings before the EEOC, Department of Labor, and state agencies. * Advise clients on employment law compliance, policies, and agreements, including offer letters, employment contracts, restrictive covenants, and separation agreements. * Support the employment aspects of business mergers and acquisitions, including due diligence and integration planning. * Draft, review, and negotiate employment-related documents and policies. * Conduct internal investigations and provide guidance on workplace safety and labor compliance. * Collaborate with partners and senior attorneys, with opportunities for mentorship and increasing client contact. Qualifications * 3–5 years of experience handling employment law matters, including single-plaintiff and class action litigation, restrictive covenant disputes, and employment counseling. * Experience with employment litigation in state and federal courts, arbitration, and administrative proceedings. * Knowledge of employment law issues in business transactions, including M&A, preferred. * Strong academic credentials and excellent writing, research, and communication skills. * Ability to work independently and collaboratively in a fast-paced environment. * Prior experience with traditional labor relations is a plus but not required. Compensation * Base salary range: $230,000 – $330,000 per year * Final compensation will be determined based on experience, expertise, and market factors. The firm provides a collaborative and growth-oriented environment with mentorship, professional development, and opportunities to assume increasing responsibility in both litigation and advisory matters. To apply: Please submit a cover letter, resume, and law school transcript.

Job Description With a mission to enrich and inspire our community through exceptional live performances, Vivo Performing Arts (formerly Celebrity Series) has become a mainstay of Boston’s cultural life by bringing a widening spectrum of performers to the city’s major concert halls. Vivo Performing Arts presents over 70 subscription series performances in 10 different venues and more than 150 community engagement activities annually. Vivo Performing Arts’ audiences experience the world’s great orchestras, chamber ensembles, and soloists, as well as leading artists in contemporary dance, jazz, global and folk music, and spoken word. Alongside the subscription series performances, Vivo Performing Arts’ Arts for All! community engagement programs introduce the joy of live performance and connect with a dynamic network of hundreds of community collaborators, reaching thousands of individuals annually. Position: Dance Production Manager Department: Performance Operations Immediate Supervisor: Senior Associate Director of Performance Operations Status: Part-time employee (W-2) Salary/Hourly rate: $40-45/hr with possible overtime during performance engagements, expected total income of approximately $15,000-20,000 per year Work Location: Approximately 40% of time spent in this role is in-person, on-site work in Boston-area venues. Approximately 60% of time is spent on advance/follow-up remote/off-site work. Summary of Position This position oversees production and technical management of all subscription series dance and theatrical events by national and international-level touring companies. Duties and Responsibilities The Dance Production Manager will: • Review and provide feedback on technical riders during the booking process of future seasons (late fall), and in advance of the current season (typically during the summer months);, • Establish relationships and serve as the primary liaison between touring company technical staff and venue personnel while representing the interests and needs of Vivo Performing Arts;, • Work within a variety of venue environments, including:, • Boston Arts Academy (500 seats, non-union, responsible for directly hiring several labor functions), • Cutler Majestic Theater at Emerson College (1200 seats, non-union, responsible for directly hiring several labor functions), • Boch Center Wang Theater (3000 seats, union 4-wall, responsible for coordinating IATSE crew calls), • Museum of Science Public Science Common (300 seats, non-union, responsible for directly hiring some labor functions and working alongside museum staff), • Occasional consultation on possible new venues for new initiatives, including site visits and meetings, and drafting plans, • Monitor crew calls and schedules for IATSE and non-union labor calls for all aspects of the engagement;, • Recruit, hire, and supervise overhire crew and other department head positions as needed, working with Finance department on timekeeping;, • Work closely with venue staff and crew to ensure appropriate staffing is in place and safety precautions are known and followed to ensure a safe working environment;, • Coordinate production-related rentals and other needs outlined in artist technical riders;, • Manage production budgets and deadlines;, • Schedule and facilitate production meetings, as appropriate;, • Oversee onsite logistics associated with load-in/out, technical rehearsals, performances, and strike;, • Facilitate proactive and professional communication between staff of the venue, artist, and presenter, acting as on-site advocate for Vivo Performing Arts;, • Participate in company-sponsored training and workshops related to racial equity, accessibility, and safe and inclusive work environments;, • Provide its resources, connections, networks, and relationships to help the Dance Production Manager fulfill the list of responsibilities above, and, • Coordinate company management details for each company such as hotel, ground transport and hospitality, • Provide Vectorworks drafting software and Mac laptop, • Minimum 5-7yearsdirect experience in theater/dance production management, including working knowledge of lighting control, audio systems, and current video/projection technology., • Previous experience hiring production roles within Boston-area theater and dance production community preferred., • Knowledge of IATSE union contracts and direct experience working in union theatrical environments a plus., • Ability to interpret company riders and technical drawings, including negotiation of tour requirements to fit budget constraints., • Direct experience working for or in support of national and international touring dance, opera, or theater companies., • Proven drafting ability and strong command of Vectorworks drafting software (license provided by Vivo) a plus., • Excellent organizational skills with previous supervisory experience., • Detail-oriented self-starter who can handle multiple projects at a time efficiently and excels in a fast-paced environment. Proactive, effective communication and follow through are essential to success in this position., • Proven ability to achieve results and communicate effectively when working collaboratively with people and ideas from a wide variety of artistic, cultural, and professional backgrounds., • Ability to remain tactful and supportive in stressful situations., • Comfort working and directing at height on ladders, genie lifts, and lighting grids; ability to carry bulky or heavy loads for short periods of time., • A commitment to advancing anti-racism efforts in the workplace and an interest in Vivo Performing Arts’ ongoing Equity, Diversity, and Inclusion goals., • Available occasionally during normal business hours plus weekends and nights as dictated by company schedule. On-site work with touring companies will be expected during the following dates in the 26/27 season: • October 19-25, 2026, • November 19-22, 2026, • February 8-14, 2027, • February 22-28, 2027 Work Environment The Vivo Performing Arts offices are located in the Park Plaza Office Building at 20 Park Plaza, Suite 220, in Boston’s Back Bay. The building is convenient to public transportation and is fully accessible. Vivo Performing Arts is an equal opportunity employer and welcomes applications from candidates demonstrating diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Vivo Performing Arts is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, artist and audience focus, and innovation.

Job Description Canopy by Hilton is currently seeking a dynamic Assistent Food and Beverage Manager to join the best team In Boston! About the Role: The Assistant Food & Drink Manager is a vital member of our Food & Drink Leadership team and works closely with the Food & Drink Manager to ensure guests enjoy an exemplary dining experience. This role involves coordinating, supervising, and directing food and beverage operations—including banquet services—while driving guest and team member satisfaction. Key Responsibilities Restaurant Operations: * Supervise and develop team members through coaching, training, scheduling, performance evaluations, and recognition. * Greet guests warmly, provide information on outlet hours and local attractions, and respond promptly to requests. * Ensure adherence to departmental policies, guidelines, and procedures. * Report equipment maintenance needs to the engineering department. * Manage payroll, labor costs, and staffing adjustments based on business activity. * Handle guest complaints professionally and promptly. * Complete end-of-night duties, including cashing out servers and bar, preparing deposits, and ensuring building security. * Attend hotel meetings to stay updated on promotions, events, and interdepartmental communications. Banquet Operations: * Oversee all banquet service aspects to ensure efficiency and guest satisfaction. * Coordinate food and beverage details, including linens, table setups, and decorations. * Supervise preparation, presentation, and service of food and beverages for events. * Inspect room setups and equipment to maintain quality standards. * Manage payroll and timesheets for both banquet and restaurant teams. Leadership & Support: * Motivate employees to perform at their highest standard and foster a culture of trust and respect. * Lead by example with integrity, professionalism, and enthusiasm. * Inspire the team to embrace Canopy by Hilton Boston Downtown’s DNA: EPIC – Enthusiastic, Positive, Intuitive, Caring. * Perform other duties as assigned by Executive Chef or General Manager. Required Skills & Abilities * Strong leadership, organizational, and communication skills. * Ability to speak, read, and write English; additional languages preferred. * Flexibility to work varying schedules, including weekends and holidays. * Proficiency with basic computer systems, POS systems, and internet research. * Ability to handle high-pressure situations, remain calm in emergencies, and respond decisively. * Physical ability to stand, walk, lift up to 50 lbs, bend, stoop, kneel, and perform manual tasks. * Knowledge of Boston area to assist guests with directions and recommendations. * Strong mathematical, listening, and problem-solving skills. * Commitment to maintaining guest and employer privacy. Qualifications Education: * High school diploma or equivalent preferred. Experience: * Minimum 2 years in food and beverage management (hotel experience preferred). * Excellent interpersonal and customer service skills. * Familiarity with POS systems and common computer software. * Hilton experience preferred. Certifications: * ServSafe and TiPS certified. * First Aid and CPR certified. Grooming & Appearance: * Must maintain a neat, clean, and professional appearance according to Olshan Properties standards. Other: * Ability to deal effectively with internal and external customers using patience, tact, and diplomacy. * This job description is not exhaustive; other duties may be assigned as needed. Our DNA is EPIC Enthusiastic Positive Intuitive Caring Olshan Properties is proud to provide equal opportunity to all employees and applicants for employment without regard to age, race, religion, sex, sexual preference, national origin, disability, veteran status, or genetics. We maintain a drug-free workplace.

Job Description Chef de Cuisine [Assistant General Manager] COMPENSATION: Salary Range: $70,000-75,000/year with annual increase + quarterly bonus with high growth potential PERKS AND BENEFITS: • 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers), • Health Insurance (Medical, Dental, and Vision), • Paid Time Off, • 401K program, • Phone Reimbursement, • Commuter Benefits, • Complimentary DIG Meals every day As Chef De Cuisine, you are responsible for all culinary oversight in our scratch-based kitchen operation. You serve as the culinary nuts-and-bolts in our restaurants while managing and staying accountable for your team of culinarians. As an extremely efficient individual with a passion for executing food excellence and hospitality, you run a strong kitchen by showcasing advanced business and culinary acumen. You own and take pride in order/inventory management, prep management, and health and safety standards within the four walls of your restaurant. You are the subject matter expert in your areas of focus in the kitchen and serve as a vital resource for your team and peers. In our operation centered around innovation, you are always looking at food quality, cost, and training as data points for you and your team to grow. Staying organized and detail-oriented in a fast-paced environment is key to your role as Chef de Cuisine. We are constantly evolving our menu and testing new initiatives to improve business operations. You will effectively multitask and train your culinary team through the day-to-day shifts, to ensure your team is well-equipped to execute anything and everything on our menu. Developing your team by role modeling while delivering excellent service to our guests is integral as we work towards a better food future. ABOUT THE TEAM: Our Restaurants run using a traditional brigade system. As Chef de Cuisine, you are the second in command. You report directly to the Chef Operator and the Sous Chefs and Chefs-in-training report directly to you. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal. DIG is determined to rebuild the food system, and we couldn't do it without you YOU WILL: • Lead and motivate your chef's in training team by modeling culinary expertise and a good attitude in order to always deliver delicious food., • Oversee and uphold food quality and presentation no matter the business channel. Walk-in, pick-up & delivery orders are handled with equal care and attention., • Oversee the quality of fresh ingredients received from our farm partners, while overseeing inventory, supply, prep lists, ordering, and QA processes in the restaurant., • Run successful shifts by organizing the deployment board and managing the prep schedule day in and day out., • Execute line checks while measuring what's ready to serve, what needs to be prepared, and any potential waste. You think ahead to ensure service runs smoothly., • Manage and maintain a tight and orderly kitchen operation, including storage, labeling, preparation, and all safety protocols. You are the safety standard bearer ensuring your team is maintaining the "A" letter grade from the Health Department, • Manage our kitchen facilities, following up with all maintenance on culinary equipment, cleanliness, and organization of your restaurant., • Collaborate with your Chef Operator to manage labor and food cost., • Build your kitchen team by assisting in interviewing, hiring, providing performance improvement, and disciplinary action., • Actively give feedback through the DIRECT model, monitoring the effectiveness of your team by providing timely positive and critical feedback., • 1-2+ years managing a restaurant team, • The ability to demonstrate and execute an exceedingly strong work ethic., • Skills to motivate and develop the culinarians on your team., • An appreciation for the people you work with., • The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The willingness to roll up your sleeves and pitch in whenever necessary., • The desire for professional improvement and the process of learning., • The drive to network and build strong ties in your restaurant's community., • The ability to take many variables to find the best solution to a problem., • Excellent communication skills., • An eye for detail and solving challenges., • Food Safety Certification COMPENSATION: Salary Range: $70,000-75,000/year with annual increase + quarterly bonus with high growth potential Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package; additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG. Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors ABOUT US: To learn more about our mission and food please visit our website at: NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply ADDITIONAL ROLE NOTES: The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Dig is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job Description Assistant Branch Manager - A Background from Big Box Companies is Required! Location: Everett, Massachusetts Compensation: $65K plus Benefits Position Summary: Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit. Manages personnel issues and supervision. Maintains a positive company image by providing courteous, friendly and efficient customer service. Maintains company standards by ensuring employees are aware of expectations, are properly trained and are held accountable for their actions. Essential Functions: • General operations of the Branch., • Develops strong business relationships with customers by maintaining open communication with customers, and by quickly and effectively resolving problems, • Ensures compliance with established policies and procedures including but not limited to safety (HACCP, OSHA) personnel, security, pest control and shrink control., • Reviews financial and operational reports and takes necessary actions based on report results., • Directs subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in store customer service., • Defines the service standards and the operational mission of the branch, communicates it to the employees and monitors activities in order to meet the goals of the branch., • Maximizes all sales opportunities by ensuring high levels of customer service by ensuring proper scheduling of the workforce while meeting budgetary guidelines., • Manages selection, annual performance appraisals and professional development of all Management level personnel., • Directly supervises and manages department managers., • Coaches managers on employee relation issues such as new hires, transfers, promotions, demotions and any disciplinary action including termination., • Maintains communication with the Corporate Offices to ensure compliance with company policies and procedures as well as state and federal laws and regulations., • Reviews inventory on a regular basis to ensure that the inventory is correct and the products are in-house, • Bachelor’s degree (preferred but not required),, • Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box or mass merchandising environment., • Background in P&L, Inventory control, merchandising, hiring / training staff, front end, merchandising, cash control, payroll, security / loss prevention mandatory., • Strong leadership skills, capable of running a high volume warehouse operation., • Must have excellent communication, organizational and people management / training skills and be extremely customer service oriented., • Commitment to company values and strong customer orientation., • For the most part the ambient temperature will be moderate, there are areas that are cold such as the Freezer and hot suchas the Damages area., • The work is mostly performed standing/walking – must be able to stand/walk for up to 4 hours without a break., • Physical labor is infrequent but there may be times when merchandise may need to be moved or an area cleaned. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development

Job Description Position Title: General Manager, Intimate Fine Dining Concept Location: Boston, MA Base Salary Range: $120,000–$130,000 Compensation: Base salary + bonus eligibility Benefits: Healthcare, Paid Time Off, Relocation Assistance Equal Employment Opportunity Position Summary The General Manager (GM) serves as the senior operational leader of a highly refined, small-footprint, chef–driven restaurant. This role oversees all front-of-house operations and guest-facing service standards, while partnering closely with the Executive Chef and ownership to deliver an exceptional and memorable dining experience. The GM is responsible for setting the tone of hospitality, maintaining operational precision, developing a high-performing FOH team, and ensuring that all aspects of service, financial performance, and brand execution are carried out at the highest level. This role requires professionalism, leadership presence, attention to detail, and the ability to thrive in an elevated, intimate service environment. Scope & General Purpose The General Manager leads the day-to-day management of the restaurant’s FOH operations with a focus on hospitality excellence, thoughtful service execution, and seamless communication between departments. Success in this role requires the ability to manage a small but highly skilled team, uphold exacting standards, and maintain operational systems built for consistency, warmth, and precision. Key Responsibilities Leadership & Team Development • Lead, train, and mentor all FOH staff, creating a culture of professionalism, collaboration, and hospitality excellence., • Conduct ongoing education—service technique, product knowledge, steps of service, and menu updates., • Foster a positive, respectful work environment that aligns with company values. Guest Experience & Service Execution • Oversee all FOH service to ensure a seamless and warm guest experience from arrival through departure., • Uphold and refine elevated hospitality standards, ensuring thoughtful pacing, attention to detail, and strong guest connection., • Serve as the primary on-site leader during service, supporting and guiding the team in real time. Operational Management • Oversee opening/closing procedures, systems, and daily service readiness., • Ensure accurate reservations management, guest communication, and table flow for a tasting menu–style format., • Manage facility needs, vendor relationships, maintenance schedules, and ordering for FOH supplies. Financial & Administrative Responsibilities • Monitor and analyze P&L performance, labor costs, inventory, and profitability targets., • Manage scheduling, payroll approvals, labor strategy, and FOH cost control., • Support long-term planning around revenue, staffing, and operational improvements. Cross-Department & Ownership Collaboration • Maintain open, proactive communication with the Executive Chef to ensure full alignment between FOH and BOH., • Work with leadership on menu rollout logistics, special events, private dining, and collaborative initiatives., • Participate in strategic planning around service model evolution, training, and guest engagement. Compliance & Standards • Ensure strict adherence to safety, sanitation, and health regulations., • Uphold consistent application of all policies, procedures, and brand standards. Required Experience & Qualifications • 5–7+ years of FOH leadership in a fine-dining or elevated chef–driven environment., • Experience managing a small, high-performing team in an intimate service setting., • Strong understanding of wine, beverage, and service technique appropriate to elevated dining., • Proven ability to lead with empathy, professionalism, and attention to detail., • Experience overseeing P&L, labor management, inventory, and operational systems., • Comfortable working in a fast-paced, high-touch, high-expectation environment., • Excellent verbal and written communication skills. #AA

Job Description At Tatte, we believe it’s craft that connects us — from every pastry baked to every guest interaction. The Multi Unit District Manager plays a pivotal leadership role responsible for shaping the performance, culture, and growth of 5–8 cafés. This leader is both a strategist and a coach: developing the next generation of General Managers and Head Chefs, driving sustainable business results, and representing Tatte in the communities we serve. If you thrive on scaling operational excellence, leading through influence, and leaving a lasting cultural imprint, this is your opportunity to grow with one of the most admired brands in the café-bakery space. Key Responsibilities Lead & Develop Teams • Mentor/inspire a team of GMs, Head Chefs, & café managers—building a strong leadership bench for the future., • Reinforce clear performance expectations and hold teams accountable to results., • Drive succession planning and talent pipelines; identify and accelerate the growth of high-potential managers., • Communicate consistently and effectively across all levels of the organization., • Address team challenges with professionalism and proactive support., • Identify and develop high-potential talent for future leadership roles., • Responsible for hiring and staffing levels across cafés, including exempt & non-exempt team members., • Lead with and model company values, creating a positive and inclusive team culture., • Ensure every café delivers on Tatte’s promise of uncompromising quality, seamless hospitality, and a warm, welcoming environment., • Implement consistent systems and standards across cafés while tailoring support to local market dynamics., • Lead café transitions, contribute to new café openings, and steward district-wide rollouts., • Partner with managers to build effective daily routines and operational accountability., • Ensures Food Safety at all cafes within district, including all food safe processes and standards, and drives immediate resolution to any deviation from standard., • Interface with cross-functional department partners to ensure seamless communication and coordination of deployments and change management activities., • Creates an environment fostering trust, integrity, respect, initiative, accountability, open communication and teamwork., • Own the district P&L: analyze trends, identify growth opportunities, and deliver financial results through operational discipline., • Optimize labor and food costs, improve forecasting accuracy, and ensure resources align with demand., • Use metrics and dashboards to drive decision-making and continuous improvement., • Partner closely with HR, Culinary, Training, Marketing, and Facilities to drive district priorities., • Act as a culture-carrier and change agent, ensuring new initiatives are embraced and embedded., • Balance day-to-day execution with long-term development of people and business., • Maintain focus under pressure, adjusting priorities based on changing needs., • Use data, café feedback, and operational reporting to guide decisions and improvements., • 5+ years of multi-unit leadership experience (restaurant, café, or hospitality; polished fast casual or full-service preferred)., • Proven success leading high-volume operations and developing managers into senior leaders., • Strong financial acumen with a track record of delivering both margin and top-line growth., • Exceptional communication, emotional intelligence, and influencing skills; leads through empowerment, not micromanagement., • Ability to work a flexible schedule based on business needs, including days, nights, weekends, and holidays, as well as respond to emergencies as required., • Ability to work 10+ hour shifts, stand, sit, walk, squat, or climb stairs for extended periods., • Degree in Hospitality Management or related field (B.S. or A.S. preferred)., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Experience with UltiPro (UKG), Toast POS, and CrunchTime/TeamworX systems., • Competitive pay ($115k-$145k+/year, depending on experience with annual bonus potential), • 401(k) (with a vesting match), • Health, dental and vision insurance, • Paid vacation time and sick time, • Free employee assistance program services, • Flexible schedule with no late nights

Job DescriptionDescription: Company Overview: Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed every day. We are one of the top employers due to our competitive wages, benefits packages, and the opportunity to advance your career and be part of the team. 90% of our team members say, "I Love My Job" and 92% say they are proud to work for Margaritaville and Landshark. Benefits: Weekly Pay, Staff Member discounts, Tuition Reimbursement, Fun upbeat working environment, Career Growth, 401K Matching, Paid time off, and more! Job Overview: Responsible for maintaining a high degree of guest and staff member satisfaction while assisting with day-to-day operation of venue by performing the following duties: Position Description: • Ensures the highest quality product reaches our guest and meets specifications., • Conducts daily shift meetings., • Assists in training new staff members within their department., • Assists management with motivating, developing, coaching and counseling staff members to ensure the proper level of service is being provided to guests., • Visits all tables during every guest’s meal to ensure guest satisfaction and consistent customer service., • Notifies management of low inventory and recommends new inventory., • Assists with labor controls and assigning duties to Staff Members., • Responsible for reporting any Staff Member issues to management., • Responsible for comping and/or discounting guest checks when applicable., • Ensures a high standard of service efficiency, sanitation and training., • Assists management with opening and closing responsibilities and assigning duties to Staff Members, and including overseeing dining room set up and conducting a walk-through of venue., • Ensures that all productivity and quality standards are maintained., • Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition., • Performs other duties and tasks as assigned or determined by management and moves with a sense of urgency., • Adheres to responsible alcohol service established by company policy., • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management., • One to two years restaurant in a high volume Food and Beverage environment., • Supervisory or management experience preferred., • Excellent written and verbal communication skills., • Ability to interact professionally with other departments and outside contacts., • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision., • Good judgment and decision making abilities., • High school degree or GED required. Physical Requirements: • Must be able to work in a fast-paced, high energy, and physically demanding environment., • Must be able to spend 90% of working time standing, walking, and reaching and 10% of working time sitting., • Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position., • Feeling or grasping objects of different size and shape., • Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces., • Will be required to use physical capabilities including climbing and ascending or descending ladders, stairs, and ramps., • Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently., • Must be able to communicate clearly with our guests in the primary language of the restaurant, specific to location. (Primarily English), • Hearing sounds at normal speaking levels with or without correction., • Exposed to weather conditions and prevalent temperature changes., • Subject to moderate to high ambient noise levels., • Frequently required to function in narrow aisles or passageways., • Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals., • Ability to effectively present information and respond to questions from groups of managers, clients, and guests., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Job Description Canopy by Hilton is currently seeking a dynamic Assistent Food and Beverage Manager to join the best team In Boston! About the Role: The Assistant Food & Drink Manager is a vital member of our Food & Drink Leadership team and works closely with the Food & Drink Manager to ensure guests enjoy an exemplary dining experience. This role involves coordinating, supervising, and directing food and beverage operations—including banquet services—while driving guest and team member satisfaction. Key Responsibilities Restaurant Operations: * Supervise and develop team members through coaching, training, scheduling, performance evaluations, and recognition. * Greet guests warmly, provide information on outlet hours and local attractions, and respond promptly to requests. * Ensure adherence to departmental policies, guidelines, and procedures. * Report equipment maintenance needs to the engineering department. * Manage payroll, labor costs, and staffing adjustments based on business activity. * Handle guest complaints professionally and promptly. * Complete end-of-night duties, including cashing out servers and bar, preparing deposits, and ensuring building security. * Attend hotel meetings to stay updated on promotions, events, and interdepartmental communications. Banquet Operations: * Oversee all banquet service aspects to ensure efficiency and guest satisfaction. * Coordinate food and beverage details, including linens, table setups, and decorations. * Supervise preparation, presentation, and service of food and beverages for events. * Inspect room setups and equipment to maintain quality standards. * Manage payroll and timesheets for both banquet and restaurant teams. Leadership & Support: * Motivate employees to perform at their highest standard and foster a culture of trust and respect. * Lead by example with integrity, professionalism, and enthusiasm. * Inspire the team to embrace Canopy by Hilton Boston Downtown’s DNA: EPIC – Enthusiastic, Positive, Intuitive, Caring. * Perform other duties as assigned by Executive Chef or General Manager. Required Skills & Abilities * Strong leadership, organizational, and communication skills. * Ability to speak, read, and write English; additional languages preferred. * Flexibility to work varying schedules, including weekends and holidays. * Proficiency with basic computer systems, POS systems, and internet research. * Ability to handle high-pressure situations, remain calm in emergencies, and respond decisively. * Physical ability to stand, walk, lift up to 50 lbs, bend, stoop, kneel, and perform manual tasks. * Knowledge of Boston area to assist guests with directions and recommendations. * Strong mathematical, listening, and problem-solving skills. * Commitment to maintaining guest and employer privacy. Qualifications Education: * High school diploma or equivalent preferred. Experience: * Minimum 2 years in food and beverage management (hotel experience preferred). * Excellent interpersonal and customer service skills. * Familiarity with POS systems and common computer software. * Hilton experience preferred. Certifications: * ServSafe and TiPS certified. * First Aid and CPR certified. Grooming & Appearance: * Must maintain a neat, clean, and professional appearance according to Olshan Properties standards. Other: * Ability to deal effectively with internal and external customers using patience, tact, and diplomacy. * This job description is not exhaustive; other duties may be assigned as needed. Our DNA is EPIC Enthusiastic Positive Intuitive Caring Olshan Properties is proud to provide equal opportunity to all employees and applicants for employment without regard to age, race, religion, sex, sexual preference, national origin, disability, veteran status, or genetics. We maintain a drug-free workplace.

Job Description Chef Operator [Executive Chef/General Manager] COMPENSATION: Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential PERKS AND BENEFITS: • 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers), • Health Insurance (Medical, Dental, and Vision), • Paid Time Off, • 401K Program, • Phone Reimbursement, • Commuter Benefits, • Complimentary DIG Meals every day As a Chef Operator, you will build a team that is driven by culinary excellence, and lead them to new skills in our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self. You're an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a strategic, and systematic lens to set you and your team up for success. Staying organized while managing logistics and thinking big picture in a fast paced environment is key to your role as Chef Operator. We are constantly evolving our menu and testing new initiatives to improve our business operations. You will effectively manage, delegate and multitask to ensure your team is well equipped to handle any new challenge. You will clearly communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. You are responsible for managing the entire restaurant operation and maintaining oversight over all front-of-house and back-of-house ops. ABOUT THE TEAM: Our Restaurants run using a traditional brigade system. As the Chef Operator, you are the first in command and have a true sense of ownership over your restaurant. You partner directly with the Chef de Cuisine to drive success and report to the Field Leadership Team. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal. DIG is determined to help support the next generation of farmers, cooks and chefs! YOU WILL: • Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales., • Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team., • Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team to keep them excited and engaged., • Monitor the operational flow of the restaurant, ensuring culinary and DOH standards/protocols are being followed and executed., • Manage all problems with technology, systems and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease., • Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant to do the same., • Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and GROW model conversations., • Manage recruitment needs for your restaurant by proactively interviewing, hiring and onboarding new culinarians., • Review & collaborate on people development plans with the Field Leadership team to build thoughtful succession plans., • Communicate verbally and digitally on a daily basis across various systemic and conduct Pre-shifts & Chef's tables with your restaurant team to keep them informed on updates and new restaurant goals., • 3 - 5 years minimum kitchen or operational restaurant management experience., • A passion for real, good food and the leadership skills to operate a scratched base, every changing kitchen., • The willingness to roll up your sleeves and pitch in whenever and wherever necessary., • The demonstrated skills to motivate and develop a high-performing team., • The discipline and desire to create systems and organization within fast changing environments., • Excellent communication skills and an eye for detail., • Strong computer skills. You can navigate multiple digital ordering systems with ease., • Ability to learn technological platforms and work systematically with them., • Familiarity with restaurant costing and inventory software., • The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The desire for professional improvement and the process of learning., • The drive to network and build strong ties in your restaurant's community., • The ability to take many variables to find the best solution to a problem. Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package; additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG. Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors ABOUT US: To learn more about our mission and food please visit our website at: NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply ADDITIONAL ROLE NOTES: The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Dig is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status")

Job Description Chef Operator [Executive Chef/General Manager] COMPENSATION: Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential PERKS AND BENEFITS: • 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers), • Health Insurance (Medical, Dental, and Vision), • Paid Time Off, • 401K Program, • Phone Reimbursement, • Commuter Benefits, • Complimentary DIG Meals every day As a Chef Operator, you will build a team that is driven by culinary excellence, and lead them to new skills in our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self. You're an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a strategic, and systematic lens to set you and your team up for success. Staying organized while managing logistics and thinking big picture in a fast paced environment is key to your role as Chef Operator. We are constantly evolving our menu and testing new initiatives to improve our business operations. You will effectively manage, delegate and multitask to ensure your team is well equipped to handle any new challenge. You will clearly communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. You are responsible for managing the entire restaurant operation and maintaining oversight over all front-of-house and back-of-house ops. ABOUT THE TEAM: Our Restaurants run using a traditional brigade system. As the Chef Operator, you are the first in command and have a true sense of ownership over your restaurant. You partner directly with the Chef de Cuisine to drive success and report to the Field Leadership Team. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal. DIG is determined to help support the next generation of farmers, cooks and chefs! YOU WILL: • Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales., • Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team., • Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team to keep them excited and engaged., • Monitor the operational flow of the restaurant, ensuring culinary and DOH standards/protocols are being followed and executed., • Manage all problems with technology, systems and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease., • Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant to do the same., • Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and GROW model conversations., • Manage recruitment needs for your restaurant by proactively interviewing, hiring and onboarding new culinarians., • Review & collaborate on people development plans with the Field Leadership team to build thoughtful succession plans., • Communicate verbally and digitally on a daily basis across various systemic and conduct Pre-shifts & Chef's tables with your restaurant team to keep them informed on updates and new restaurant goals., • 3 - 5 years minimum kitchen or operational restaurant management experience., • A passion for real, good food and the leadership skills to operate a scratched base, every changing kitchen., • The willingness to roll up your sleeves and pitch in whenever and wherever necessary., • The demonstrated skills to motivate and develop a high-performing team., • The discipline and desire to create systems and organization within fast changing environments., • Excellent communication skills and an eye for detail., • Strong computer skills. You can navigate multiple digital ordering systems with ease., • Ability to learn technological platforms and work systematically with them., • Familiarity with restaurant costing and inventory software., • The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The desire for professional improvement and the process of learning., • The drive to network and build strong ties in your restaurant's community., • The ability to take many variables to find the best solution to a problem. Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package; additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG. Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors ABOUT US: To learn more about our mission and food please visit our website at: NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply ADDITIONAL ROLE NOTES: The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Dig is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status")

Job Description Position: Operations GM & Executive Chef Location: Boston, Mass (Fully on site) Salary: $85K-$100K+ Bonus Growing Hospitality Services provider seeks a new Chef/General Manager to join their team. Responsibilities: · Develop and implement client facing menus, written menu proposals, regional menus. Recipes and promotional foods and tastings as required. · Visits Clients, Vendors, and offers/Performs food demonstrations at FBO’s and conferences. · Utilize Shipday for all logistical information. All employees who are organizing or delivering catering are required to use Shipday for all order logistics and deliveries to include delivery photo at point of delivery and the name of the recipient at point of delivery. · Responsible for supporting operational directives for kitchen accuracy, office administration, personnel, local clients, facility, capital assets, government compliance and corporate requirements. · Must be able to demonstrate strong Managerial skills, including team building, hiring, skills training, discipline, performance reviews, cross-training and employee development. · Supports quality and execution of catering operation, supervises and trains staff, oversees the quality and accuracy of preparation and service of food and concierge services. · Responsible for supporting the District Manager in operational execution of all culinary events, including regional menu coordination, leads and creates plans for staff training, development, and approving payroll records. · Supports District Manager, Payroll Department, HR, IT & Finance in processing Payroll/Labor, scheduling, performance reviews, training, hiring, discipline and all related paperwork on time and accurately. · Responsible for supporting the kitchen’s financial performance in accordance with all established quality performance standards, corporate guidelines, and budgets. · Responsible for managing kitchen adherence to execute corporate guidelines in maintaining operations, HACCP/food safety & premium quality, customer · Manages cleaning and maintenance of all company assets and arranges for repairs, contracts, and other services. · Conduct monthly inventory for kitchen & locker products. · Assists DM in local sales promotions, client relationship visits, communicating and recording- reporting inventory, and all local purchasing and receiving policies and procedures. · Supports District Manager in communicating and maintaining client relationships with local client base. · Supports District Manager in supervising local employees in compliance with the most recent company handbook and in a manner consistent with company established goals and objectives. Qualifications · 5+ years in hands-on culinary operations with Safe Food Handling Certificate preferred. · 5+ years in food/Bev operations management experience overseeing staff, client engagement, inventory management, systems & process implementation. · Strong experience in food purchasing/ordering, inventory, setting up par levels, recipe selection, culinary preparation methods and knife skills are essential. · Must have a base knowledge of finance and accounting principles and Department of Health Regulations. · Must demonstrate ability to schedule and manage P&L, labor and food cost within a budget. · Must be able to manage fulfillment team and process as well as vehicle fleet, off-site employee management and the expenses associated with this business component. · Multi-lingual is preferred (Spanish/French). · A flexible work schedule required, including weekends and holidays and frequent travel (approximately 10%) · Must have valid driver’s license with clean driving history. · All candidates will be subject to background check & drug screening.

Job DescriptionDescription: FLSA Status: Exempt Department: Food and Beverage Managers and Administration Reports to: Director of Operations General Purpose: Develops, implements and maintains quality standards for restaurant and facility, including supervision and direction of service staff. Ensures excellent customer service standards are maintained. Leads in creating Memorable Guest Moments. Leadership: • The GM position is directly responsible for managing the organization and operation of a clean and safe restaurant while meeting or exceeding food quality and speed of service requirements., • The GM works as part of the management team to maintain an environment that fosters creativity, free thinking and intelligent decision-making., • The GM is expected to work an average of 50-55 hours per week., • Major leadership responsibilities include:, • HR: Write ups, employment file maintenance., • FOH scheduling., • Weekly invoices added to the Google Drive, • Creating and maintaining an upbeat, productive, and educational environment., • Projecting a positive attitude., • Showing respect for all employees and actively cultivating an inclusive environment build upon mutual respect, civility, and positivity., • Providing ongoing training and constant improvement of product and workplace (i.e., safety, sanitation and systems)., • Setting the pace and tone of the overall restaurant through attitude, initiative and drive., • Providing feedback and direction to FOH employees, to continue ongoing development., • Helping to develop a cohesive team and leading them to work toward the common goals of the restaurant., • Possessing a high level of initiative and drive to do whatever is necessary to build and run a successful operation., • Working closely with the BOH Manager to create a team atmosphere among the entire staff that is both fun and professional., • Leading by example., • Participate in weekly meetings with management on a regular basis to ensure clear lines of, • communication and upkeep of company goals., • Establishing clear communications along all lines within the business., • Establish weekly meetings with Chef on restaurant performance, • The GM is responsible for ensuring all beverage program standards are upheld including:, • Inventory/Communicating Ordering Needs to Beverage Director., • Staff Training and Continued Education., • Aggressively working to build food sales by operating the restaurant with a guest-satisfaction mentality., • Making decisions based on what is best for the guest., • Solving problems so that each guest will want to return., • Working with the FOH manager to train staff on product knowledge., • The GM is responsible for ensuring that the restaurant is operating at or above company standards., • The GM must pay attention to detail in all areas of the operation, including food quality and consistency, training and development, security, safety, sanitation, and physical structure. Specifically:, • Ensuring strict adherence to standards for food quality & guest experience., • Demonstrating commitment to cultivating knowledgeable staff members who are proud of our quality and believe in our concept., • Identifying the proper time to make cuts and not put the restaurant in jeopardy., • Proper receiving, rotation, storage, and handling of products., • Keeping owners/Director of Operations informed of all staffing needs., • Ensuring thorough and complete training of all employees., • Minimizing employee turnover., • Providing mentoring and development to all employees as this is critical for the success of the restaurant and the company., • Teaching and coaching staff daily., • Hiring FOH staff., • Training and onboarding new hires, • The GM is responsible for helping the daily upkeep of the physical restaurant/kitchen, specifically:, • Providing a daily walk through of the FOH & BOH to determine areas needing attention or repair., • Assisting with upgrades in a timely, well thought out way.

Job Description Job Purpose: The Chef Manager is responsible for supporting the direction and delegation of duties, and performance results under the directives of the District Manager and the operations team. The Chef Manager is responsible for managing the culinary and kitchen operations staff, and the overall compliance with HACCP, Food Safety and D365 specifications associated with Air Culinaire Worldwide food production orders. They will facilitate and in a hands-on manner, direct and coordinate the physical duties and orchestration of Air Culinaire activities and job functions in support of his or her District Manager. The Chef Manager conducts these duties and initiatives in a manner that’s aligned and compliant with company policy and procedures and verifies his or her markets qualitative and financial P&L performance and scheduled profitability. The Chef Manager will drive all performance and efficiency standards within the market and assist the District Manager and his/her team in achieving the company’s mission and operational The Chef Manager will be an on-site problem solver in the event of situations arising that requires immediate action, and the Executive Chef will be the authority to make decisions to solve the problem following company procedures related to customer satisfaction, safety, and cost. The Chef Manager will also be directly accountable for the execution of local sales and promotional efforts, client engagement, personal relationships, and outstanding customer service and client loyalty performance standards. The Chef Manager will actively participate in promotional activities and client facing relationship building efforts that result in enhancements to revenue, quality, world-class Guest Service, and employee/customer relations. Responsibilities and Associated Duties: Under the direction of the District Manager, the Chef Manager will be responsible for managing the quality of work performance of the team while supporting global communications, operations standards and delivery of business functions in his or her market, to meet the demands of our clientele, as well as the market performance expectations of Air Culinaire; this includes assurance of performance standards, product specifications, accuracy, training and upholding the culinary expertise required in all kitchens. The Chef Managers primary responsibility is to manage all aspects of the kitchen and culinary staff. In addition, the Chef Manager will manage the kitchen food purchasing, specifications, labor and culinary operations to achieve the highest quality of cuisine and profitability while maintaining Air Culinaire Worldwide Standards. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Chef Manager will support the District Manager, and Senior Director of Operations and Sales team to consistently communicate, report, collaborate and adhere to procedures to deliver exceptional guest experiences to every client within the Air Culinaire system. ACW is utilizing Shipday for all its logistical information. All employees who are organizing or delivering catering are required to use Shipday for all order logistics and deliveries to include delivery photo at point of delivery and the name of the recipient at point of delivery. Benefits Package: • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs., • Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Three (3) medical plans to choose from, with an excellent employer contribution., • Available Dental and Vision insurance, • Company paid basic life insurance, with the option to elect additional voluntary term life., • Company paid short-term and long-term disability insurance., • Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance., • Health Savings Account and Flexible Spending Account available (for eligible plans), • Generous Vacation Program for full time employees, • Employee Assistance Program (EAP), • See our benefits here 2026 Benefits Guide Sales & Service Goals- success will be measured using the “Local Sales Plan”, which are established by the Sales team annually, just prior to the new Fiscal Year starting which include: • Recruit new top performing team members as well as directing new Catering Revenue Streams and Aviation Catering Clients – New Sales & Service Opportunities directly or through Catering Specialists & Sales team., • Specific Job Responsibility Performance through communication, collaboration and attendance of all required meetings, training sessions and succession planning initiatives, • Stellar Guest-Customer Service & Achieving Monthly Reports & Operational Success in Minimum Standard Performance ratings., • Integrity & Accountability in Service, Communication, Client Relations & Revenue Generation Performance Metrics, • Entrepreneurial Spirit, • Responsible for supporting District Manager’s operational directives, kitchen accuracy, office administration, personnel, local clients, facility, capital assets, government compliance and corporate requirements., • Supports quality and execution of catering operation, supervises and trains staff, oversees the quality and accuracy of preparation and service of food and concierge services., • Manager is to be compliant with State labor law on the employee’s right to take a meal break, and a rest break, where applicable. Required documentation is to be completed and maintained per labor law and/or company policy., • Responsible for supporting the District Manager in operational execution of all culinary events, including regional menu coordination, leads and creates plans for staff training, development, and approving payroll records., • Supports District Manager, Payroll Department, HR, IT & Finance in processing Payroll/Labor, scheduling, performance reviews, training, hiring, discipline and all related paperwork on time and accurately., • Responsible for supporting the District Manager in maximizing the kitchen’s financial performance in accordance with all established quality performance standards, corporate guidelines, and budgets., • Responsible for managing kitchen adherence to execute corporate guidelines in maintaining operations, HACCP/food safety & premium quality, customer communication, relations, satisfaction, and timely delivery., • Assists DM in local sales promotions, client relationship visits, communicating and recording- reporting inventory, and all local purchasing and receiving policies and procedures., • Manages cleaning and maintenance of all company assets and arranges for repairs, contracts, and other services., • Supports District Manager in Investigating and resolving food and service-related complaints and Process Events., • Manages the HACCP, health and safety regulations standards required in their market., • Assists District Manager in communicating, implementing, and enforcing corporate policies and procedures., • Supports District Manager in Sales & Marketing initiatives as directed by the Company., • Supports District Manager in communicating and maintaining client relationships with local client base., • Directly manages and enforces Air Culinaire’ s Standard Operating Procedure (SOP) as the primary operations document while business operations. The SOP contains specific procedures that provide consistent service levels for clients, as well as provides internal communication/reporting timelines and methods., • A culinary degree or equivalent experience in a professional kitchen environment within catering or fine dining establishment is required., • A current Serve Safe Food Handling Certificate and Allergen Certificate., • Strong experience in food purchasing/ordering, inventory, setting up par levels, recipe selection, culinary preparation methods and knife skills are essential., • Other required experience includes food and equipment safety as well as strong knowledge of food production., • Individual must possess excellent verbal and written communications skills, as well as be proficient in email, internet use, and basic office software programs., • Must have demonstrated the ability to manage and maintain customer accounts, as well as pay attention to detail., • Must be able to demonstrate strong Managerial skills, including team building, hiring, skills training, disciplining, performance reviews, cross-training and employee development., • Pre- employment background check, • Pre-employment Drug Test, • MVR (if applicable to the position) This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.