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Position: Desktop Support Location: Bay Shore, NY Duration: 1 month contract with extensions or conversion to full time! Required Skills & Experience Hourly Rate: 30/hr to 35/hr • 2-3 years tier 1-2 desktop/end user support experience • Strong knowledge of Windows OS, M365, Active Directory and Entra ID fundamentals • Ticketing system experience (Freshservice, Zendesk, ServiceNow, etc.) • Excellent customer service, communication and troubleshooting skills Nice to Have Skills & Experience • Cybersecurity experience • CompTIA certs (A+, Network+, Security+) • AWS certs (Cloud practitioner, systems admin) • PowerShell scripting and endpoint management tools (Intune, SCCM) • Experience supporting users across multiple sites Job Description Insight Global's client is seeking a Desktop Support Technician (Level 1/2) to support their operations staff. This role is the primary point of contact for employee technology issues and is responsible for keeping our physical and virtual desktop environments running smoothly. Key Responsibilities: End-User & Desktop Support • Provide tier 1 and tier 2 support for desktops, laptops, printers, peripherals, and business applications. • Support Windows OS, Microsoft 365, Outlook/Exchange, Teams, and VoIP phones. • Image, deploy, and refresh end-user hardware across multiple sites. • Onboard and offboard users, including account provisioning, hardware setup, access management, and end-user training. • Administer Microsoft Active Directory, Intune Mobile Device Manager, and SharePoint. • Manage the ticket queue, document resolutions, and maintain knowledge base articles. Virtual Desktop Infrastructure (VDI) • Administer and support AWS WorkSpaces and AWS AppStream 2.0 environments. • Troubleshoot VDI session, performance, profile, and application delivery issues. • Manage user assignments, bundles, images, and directory integration for AWS WorkSpaces and AppStream. Cybersecurity & Systems ProtectioN • Monitor and maintain endpoint protection, MFA, and email security on end-user devices. • Respond to security incidents, alerts, and potential threats affecting endpoints and user accounts. • Manage endpoint patching, vulnerability remediation, and access controls. Compensation: $30/hr to $35/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

MUST actually use products and/or services, if provided. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, unde

Job Description Are you ready to dive into the world of cutting-edge electronics and make a real impact? Join ActionLink as a Part-Time Retail Merchandiser for Bay Shore, NY and the surrounding area. Enhance the Retail Experience, One Display at a Time! • Store Visits: Complete projects at major retail stores within an assigned territory, • Purpose: Ensure proper placement, assembly, maintenance, and troubleshooting of promotional product displays, • Clients: Represent global clients such as Microsoft, Samsung, T-Mobile, Dyson, Bose, and Intel, • Scheduling: Up to 35 hours per week, availability required Monday-Friday; 8:00am to 5:00pm. No weekends/evenings, • Additional Opportunities: Potential for more hours if covering larger regions or traveling., • Reporting: Submit same-day digital surveys with feedback and pictures for each store visit Unlock Amazing Perks! • Compensation: General merchandising projects are paid at $20.00 per hour, • Additional Technical Projects: Available at higher rates, based on need, • W2 Employment: Includes bi-weekly pay schedule and direct deposit, • Retirement Savings: Optional 401(k) retirement savings plan with company match, • Travel Reimbursement: Store-to-store drive time and mileage assistance, • Training: Paid training time is provided to prepare you for program success, • Time Off: Accrue PTO hours every week you work! Think you've got what it takes? Let's connect! • Experience: Previous merchandising, 3PL, or relevant retail experience is highly desirable, • Versatility: Handle all levels of merchandising work within assigned territory, • Attention to Detail: Follow complex written instructions and display diagrams, • Independence and Teamwork: Comfortable working independently and collaborating with a small team when needed, • Tech-ready: Internet access, basic hand-held tools, and a Wi-Fi/GPS enabled smart device with latest OS update. Laptop/desktop access is a plus, • Travel Ability: Must have driver’s license and access to a personal vehicle and will be required to use their vehicle to perform the responsibilities of the role., • Physical Ability: Must be able to stand, bend, stoop, climb ladders, and lift products weighing up to 50 lbs. without assistance We are an equal employment opportunity employer ActionLink, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. ActionLink may ultimately pay more or less than the posted range depending on candidate qualifications and locations in NY. This range may be modified in the future. #MERCH3

Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environment Qualities We Value • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not required Qualifications • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North America Responsibilities • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Job Ben

Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Job Ben

Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Job Ben

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have acce

Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Job Ben

Job Description Our organization is looking for a full time Senior Tax Accountant to join our team. The ideal candidate will be detail oriented, highly motivated, have excellent organizational skills and the ability to meet deadlines. A Bachelor's degree in Accounting is required. A successful candidate will also have the ability to work independently or in a team environment. Three years experience at a public accounting firm required. Compensation to be adjusted commensurate with experience. Responsibilities: • Compliance with firm policies and procedures, • Prepare federal and state income tax returns for individuals, partnerships, LLCs, fiduciaries, S and C Corps, • Prepare projections for year-end tax strategies, • Maintain general ledger accounts and financial records, • Prepare year-end closings (including journal entries), • Respond to IRS and state tax notices, • Perform reviews and compilations of financial statements, • Communicate directly with clients and build client relationships Skills: • Excellent computer skills including Microsoft Word, Excel, Outlook and Teams, • Ability to communicate effectively both verbally and in writing, • Experience with QuickBooks Desktop and Online, • Experience with Lacerte Tax, a plus, • Experience with Xero, a plus Certifications: • CPA/EA or CPA Candidate, a plus

Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment. Provide guidance to clients and Support projects in progress in collaboration with other IT organizations. Supports, manages, optimizes and maintains the configuration and instal

Job Description Established masonry supply company looking for experienced bookkeeper to work directly with the owner and handle the daily accounting functions including: • Account payable and accounts receivable, • Send A/R statements to customers, • Reconcile A/R statements, • Reconcile and record credit card changes and receipts, • Reconcile bank statements, • Work with cash receipts and disbursements, • Verify the accuracy of transactions that have been entered, • Sales tax and payroll knowledge, • Previous experience as a bookkeeper required, • Knowledge of QuickBooks desktop a requirement, • Good with spreadsheets and experience in Microsoft Excel and Word a plus Full time position for bookkeeper will be $25-$30 per hour

Job DescriptionAccounts Payable / Accounts Receivable Specialist Company: Apple Ice Location: Deer Park, NY Job Type: Full-Time Position Summary Apple Ice is seeking a detail-oriented and reliable Accounts Payable / Accounts Receivable Specialist to manage day-to-day financial transactions. This role is critical to maintaining accurate financial records, ensuring timely payments, and supporting overall cash flow management. Key Responsibilities Accounts Payable (A/P): • Process vendor invoices accurately and in a timely manner, • Match purchase orders, receipts, and invoices, • Prepare and execute weekly payment runs (ACH, checks, wires), • Maintain vendor files and resolve discrepancies, • Assist with 1099 preparation and year-end reporting Accounts Receivable (A/R): • Generate and distribute customer invoices, • Apply customer payments (checks, ACH, credit cards), • Monitor aging reports and follow up on past-due accounts, • Reconcile customer accounts and resolve billing issues, • Support credit evaluations and maintain customer records General Accounting Support: • Assist with month-end close and account reconciliations, • Maintain accurate financial documentation and audit trails, • Work cross-functionally with operations and sales teams, • Qualifications, • A/P and A/R experience, • Experience with QuickBooks Desktop and Online, • Strong Excel skills, • High attention to detail and accuracy, • Excellent organizational and communication skills, • Ability to manage multiple priorities in a fast-paced environmentPreferred Qualifications, • Experience in distribution, manufacturing, or food & beverage industries, • Familiarity with inventory-based accounting, • Associate’s or Bachelor’s degree in Accounting or Finance Powered by JazzHR JAnjQQi02H

Job Description Description Client is an MSP based out of LI. There clients are small businesses across New York City and Long Island (doctors offices, dentists, etc.). Role sits onsite on Great Neck, LI and candidates can expect up to 10% of travel to the city (likely even less then 10%). Level 1 IT Help Desk Technician (MSP Environment) • Delivered Tier 1 technical support for multiple client environments, managing a high volume of service requests through a centralized ticketing system while meeting defined SLAs., • Performed Active Directory user administration across multiple domains, including password resets, account unlocks, group membership changes, and user onboarding/offboarding., • Supported Microsoft 365 tenants for multiple clients, assisting with Outlook configuration, mailbox access, licensing, and basic tenant-level troubleshooting., • Managed and monitored email security and spam filtering platforms, investigating false positives, releasing quarantined messages, and assisting clients with phishing and email-related incidents., • Troubleshot workstation hardware, peripherals, and connectivity issues using standard hand tools, performing workstation setups, break/fix repairs, and equipment swaps., • Accurately documented troubleshooting steps, resolutions, and client communications within the ticketing system to ensure continuity and audit readiness., • Prioritized and escalated incidents appropriately based on impact, urgency, and client contracts, maintaining clear communication with clients throughout the resolution process., • Provided professional, customer-focused support in a fast-paced, client-facing MSP environment while adhering to security best practices and standard operating procedures. MSP-Focused Skills • Multi-Tenant Microsoft 365 Support, • Active Directory (Multi-Domain), • SLA-Driven Ticket Management, • Email Security / Spam Filtering, • Client-Facing Technical Support, • Hardware & Desktop Support Skills Help desk support, Help desk, Desktop, Windows 10, Support, Troubleshooting, Customer service, Service desk, Active directory, Hardware, Windows, Phone support, Office 365, Ticketing system, Technical support, remote support, hardware support Top Skills Details Help desk support,Help desk,Desktop,Windows 10,Support,Troubleshooting,Customer service,Service desk,Active directory,Hardware,Windows,Phone support,Office 365,Ticketing system,Technical support Additional Skills & Qualifications Previous experience with MSP is preferred. *Must Haves* MSP experience and fluent in active directory and Microsoft 365 Job Type & Location This is a Permanent position based out of Great Neck, NY. Pay and Benefits The pay range for this position is $70000.00 - $70000.00/yr. _ Workplace Type This is a fully onsite position in Great Neck,NY. Application Deadline This position is anticipated to close on Jun 9, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Location: Plainview, NY Job Type: Full-Time Hours: M-F 8:30am-5:30pm EST Compensation: $21/hr. Reports To: Configuration Manager, Managed Services About TOGA Technology TOGA Technology is a technology solutions provider dedicated to helping our clients and teams achieve operational excellence through innovation, collaboration, and service. Our internal IT department plays a critical role in ensuring our employees have the tools, systems, and support they need to deliver results. We are proud to foster a culture built on teamwork, accountability, and continuous improvement. Position Overview An IT Configuration Technician installs, tests, and troubleshoots hardware and software, configures systems according to specifications. Key responsibilities include preparing IT equipment for deployment, performing daily system maintenance, troubleshooting technical issues, and documenting work. This role requires strong problem-solving and technical skills, a high school diploma or equivalent and some technical experience or certifications. Key responsibilities · Installation and configuration: Install and configure operating systems, software, and hardware components like desktops, laptops, and peripherals. · Testing and troubleshooting: Test hardware and software to ensure functionality and diagnose and resolve technical issues for users. · System maintenance: Perform daily maintenance, create deployment images, and maintain asset inventory and logs of repairs. · User support: Provide technical assistance to users, including training on new equipment and software, via phone, email, or in person. · Documentation: Maintain records of repairs, fixes, and maintenance schedules. Create and update standard operating procedures and documentation. · Equipment preparation: Provision, configure, and prepare IT equipment for shipment or deployment according to customer requirements. Required skills and qualifications · Technical skills: Proficiency with operating systems (like Windows), Microsoft 365, and endpoint security tools; knowledge of hardware diagnostics, networking basics (LAN connectivity), and imaging software. · Problem-solving: Ability to troubleshoot and diagnose hardware and software issues, analyze root causes, and implement solutions. · Communication: Strong interpersonal and communication skills to explain technical solutions to non-technical users and provide customer support. · Attention to detail: Necessary for following instructions, documenting work, and ensuring equipment is configured correctly. · Organizational skills: Ability to manage multiple tasks, maintain logs, and organize schedules for upgrades and maintenance. Competencies · Technical Capacity. · Problem Solving/Analysis. · Initiative · Communication Proficiency. · Team Player. · Good Decision Making. · Work Independently. · Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. Travel Occasional travel is expected for this position. Qualifications Required Education and Experience · Intermediate understanding of desktop operating systems, various software applications, and PC/Server/Network hardware. · Intermediate understanding of principles and theories of network systems and management. · Intermediate understanding of Internet technologies and products. · At least three years of technical work experience or equivalent education. · At least two relevant technical certifications (e.g., A+, Network+ and Security+) or equivalent experience. Preferred Education and Experience · Two or more years of technical work experience. · One or more relevant technical certifications (e.g., A+, Network+ and Security+). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Why Join TOGA Technology? · Growth & Development: Opportunities to learn, train, and advance within Agilant’s growing IT organization. · Collaborative Culture: Work in a supportive environment where teamwork and innovation are encouraged. · Impactful Work: Play a key role in ensuring Agilant’s workforce remains productive, secure, and connected. · Comprehensive Benefits: Competitive compensation, health insurance, 401(k) with company match, paid time off, and more. Expected hours: 40 per week Benefits: · 401(k) · Dental insurance · Health insurance · Life insurance · Paid time off · Retirement plan · Vision insurance Work Location: In person Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing. Here's what we do: Managed Services – We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on. True Solutions – Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications. Lifecycle Services – We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments. TOGA AI – This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations. Contact Center Solutions – We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently. The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation – someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.\r\n\r\nHere's what we do:\r\n\r\nManaged Services – We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on.\r\n\r\nTrue Solutions – Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications.\r\n\r\nLifecycle Services – We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments.\r\n\r\nTOGA AI – This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations.\r\n\r\nContact Center Solutions – We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently.\r\n\r\nThe big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation – someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.

Job Description ABOUT SOURCEPASS At Sourcepass, we're redefining what it means to be an IT partner. We deliver more than support to our clients; we deliver transformation. By combining excellent service, strategic guidance, and proprietary innovation, our award-winning team helps to simplify technology and amplify results for our clients. Empowered by Quest®, our intelligent IT management platform, we ensure our clients have complete visibility, proactive security, and smarter decision-making to maximize their IT function. Sourcepass is honored to have been recognized by various industry leaders, including Channel Futures, Inc., The Channel Co., Channel Insider, Acronis, and more. We have been named to the CRN Tech Elite 250 and CRN MSP 500 in 2026 and were named the Acronis Service Provider of the Year, Pax8 Global Partner of the Year, and were among the Forbes Best Startup Employers in 2025 & 2026, among other recent awards. With local roots and national reach, Sourcepass empowers businesses across industries to focus on what matters most: their people, their mission, and their growth. If this matters to you as well, let's work together on empowering our client's teams, protecting their data, and enabling their growth. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The Hybrid Field Technician is an in-house IT professional, qualified to provide superior customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support in order to best serve the client. You should have experience in a client server environment with basic conceptual network understanding. This role provides first call response and resolution to clients consistent with the customer's SLA's. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role. The schedule for this position is M-F 8AM - 5PM EST. The salary for this position is $68,000-$78,000. This role requires client site visits in Hicksville and Melville, Central Long Island. Occasional travel to NYC and eastern Long Island may also be required. Therefore, flexibility for dispatch as needed is necessary. A valid ID and reliable transportation are required. RESPONSIBILITIES • Provide Level Il technical support via phone and email to clients, • Handle first call resolution while building strong customer relationships, • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level – or engage further resources if needed, • Ensure that IT network is being maintained to satisfy client requirements including monitoring of system performance and identification of system enhancements, • Update security programs and administer password changes to prevent unauthorized access to privileged data and information, • Administer system back-up and restoration processes, • Manage user workstation/server accounts, permissions, messaging systems (email, instant message), anti-virus and anti-spam, • Document client issues and resolutions to maintain internal knowledge base, • Maintain an awareness of customer's SLA and support efforts to stay within the boundaries of the SLA, • Participate in general meetings, company trainings, and orientation updates, • On-call rotation required DESIRED SKILLSET/EXPERIENCE Advanced knowledge of: • Windows Desktop Operating Systems thru Windows 10., • Windows Server Operating Systems thru 2016., • Configuration and Administration of Active Directory and Group Policy Objects., • Administration of Exchange Servers thru 2019., • Office 365 Administration., • Networking including TCP/IP, Switching and Wireless. Basic Knowledge of: • Mobile Devices and Mobile Device Management (Blackberry, Windows Mobile, Android and iOS), • Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, • VLAN's, Routing and Wireless, • SAN's and Shared Storage ADDITIONAL SKILLS • 2 or more years of post-education IT work experience OR Associates Degree in Computer Science, Information Technology or similar, • Must be able to work independently and in a team environment, • Self-motivated and accountable to own client issues to resolution, • Solid time management and organizational skills, • Excellent verbal and written communication and professional interaction with diverse clients and colleagues, • SQL and Citrix experience a plus, • Microsoft InTune experience a plus, • Ability to work at client locations with respect to client's work environment & staff, • Sensible attitude when navigating challenging situations and frustrated clients Additional Requirements • Valid ID: Candidates must provide a valid, government-issued ID to verify identity, • Reliable Transportation: Candidates should have reliable transportation to ensure punctuality to client sites Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can't wait to see what unique perspectives you'll bring to our team!

Job DescriptionPosition Summary Suffolk Transportation is seeking an IT Specialist responsible for cybersecurity, network and fiber infrastructure, and hands-on end-user support across office and operational environments. Key Responsibilities Cybersecurity & Systems Protection • Monitor and maintain endpoint protection, firewalls, MFA, and email security., • Respond to security incidents, alerts, and potential threats., • Manage patching, vulnerability remediation, and access controls. Network & Fiber Infrastructure • Support fiber, structured cabling, switches, routers, and firewalls., • Troubleshoot network outages and performance issues., • Coordinate with ISPs and vendors for installs and repairs. End-User Support • Provide desktop, laptop, printer, and application support., • Support Windows OS, Microsoft 365, email, and VoIP phones., • Onboard and offboard users, including training and access provisioning. Required Qualifications: • 3+ years of IT support experience., • Strong knowledge of Windows OS, Microsoft 365, and networking fundamentals., • Experience in fiber or structured cabling environments. Preferred Qualifications: • Cybersecurity experience and CompTIA certifications (A+, Network+, Security+)., • Experience with firewalls, VPNs, and PowerShell scripting. Salary Range: $75,000.00 - $105,000.00 Powered by JazzHR aLYolqAL8n

Job DescriptionDesktop & Imaging Solutions Engineer We're seeking a highly skilled and self-motivated Desktop Engineer to play a pivotal role in our IT operations. This is a hybrid role based in Melville, NY, with a critical focus on remote imaging solutions, while also serving as a key resource in end-user support and service delivery. This role combines Level 1 (L1) end-user support via Jira Service Management (JSM) tickets with Level 2 (L2) technical escalation support, ensuring a seamless, high-quality support experience for our global workforce. You will be equally comfortable managing frontline user requests as you are solving complex technical issues. In this hardware-centric role, you'll be the expert behind our imaging solutions, from building and deploying new images to ensuring software security and optimal functionality across our enterprise. You'll also play a critical role in triaging, resolving, and escalating service requests, ensuring timely resolution and excellent user satisfaction. What You'll Do:Deliver End-User Support Excellence (L1 & L2): • Serve as a primary point of contact for L1 end-user support via Jira Service Management (JSM), handling ticket intake, triage, and resolution., • Provide prompt, professional, and customer-focused support for hardware, software, and access-related issues., • Resolve L1 issues independently and escalate more complex problems appropriately, while maintaining ownership through resolution., • Deliver Level 2 support for escalated issues, including in-depth troubleshooting across desktops, laptops, mobile devices, printers, and applications., • Ensure adherence to SLAs and ticket quality standards, including proper documentation, categorization, and communication.Own Our Imaging Solutions:, • Lead the creation, maintenance, and deployment of primary images from bare metal as new hardware models emerge., • Ensure secure, standardized, and efficient software distribution across the organization.Master Remote Troubleshooting:, • Diagnose and resolve issues using advanced remote support tools and techniques, minimizing downtime for remote employees., • Support a distributed workforce with a strong focus on first-contact resolution where possible.Be the Go-To for Support:, • Act as a trusted escalation point for complex technical issues beyond L1 capabilities., • Partner with other IT teams to resolve cross-functional issues efficiently.Fortify Our Security:, • Respond to alerts from SIEM and endpoint protection platforms., • Assist in endpoint hardening, patching, and vulnerability remediation.Optimize & Improve Service Delivery:, • Identify trends in ticket volume and recurring issues and recommend improvements to reduce incidents., • Continuously improve support workflows, automation opportunities, and knowledge base content.Maintain Precision:, • Track and update all incidents and service requests in Jira Service Management., • Maintain accurate documentation, asset inventory, and system records.Empower Our Users:, • Provide support for Office 365 applications, including CoPilot, Entra and Intune., • Manage user accounts, permissions, and access requests (Active Directory experience required), • Develop and maintain end-user documentation and self-service knowledge articles.Collaborate & Grow:, • Work effectively under pressure in a fast-paced environment., • Collaborate across IT and business teams., • Provide occasional after-hours support when required.What You'll Bring:, • 5+ years of progressive experience across desktop support, end-user support (L1), and advanced troubleshooting (L2)., • Proven ability to manage high-volume ticket queues in a structured ITSM platform (JSM or similar)., • Strong experience balancing user-facing support responsibilities with backend engineering tasks., • Proven expertise in remote imaging tools (e.g., AutiPilot, MECM/SCCM, Ivanti, SmartDeploy)., • Strong knowledge of Office 365 administration, including Intune, Entra and Exchange., • Strong knowledge of Active Directory, • Solid understanding of Windows 11 deployment and management., • Experience with:, • Software distribution and patch management, • Endpoint security tools, • Remote support technologies, • Strong working knowledge of ITIL-based service delivery principles (incident, request, escalation management)., • Excellent communication skills, with a focus on clarity and user experience., • A customer-first mindset with strong problem-solving and multitasking abilities., • Ability to operate effectively in a hybrid support model (L1 + L2)., • Experience with AWS Workspaces / Virtual Desktop is a plus., • CompTIA A+ preferred.Key Differentiator of This Role This position blends hands-on engineering (imaging, endpoint management) with direct end-user engagement, offering a unique opportunity to shape both technical solutions and the user support experience. Compensation: $75,000 - $85,000 USD, commensurate with experience. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR 5xTCAUMQdA

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