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Job DescriptionJob Description Frank Darling is a female-founded fine jewelry brand making custom engagement rings feel exciting, personal, and refreshingly human. Our modern, sustainability-minded designs have been featured in Vogue, WSJ, Bloomberg, Glossy, and more. We’re looking for a Diamond Operations Specialist to join our growing team. The ideal candidate is highly organized, detail-obsessed, and excited by fast-paced, hands-on work behind the scenes of a modern jewelry company. This role is equal parts office operations and time on your feet in the Diamond District—ideal for someone who likes variety, physical activity, momentum, and a job where no two days are the same. Key Duties and Responsibilities: * Pick up and drop off diamonds at suppliers in the diamond district * Pick up and drop off castings at suppliers in the diamond district * Receive incoming tasks and communicate by phone, slack, or in-person * Travel from our location in Tribeca, NY to the diamond district (West 45th Street - West 48th Street) by subway, with an unlimited subway card paid for by Frank Darling. The position may require multiple trips a day to and from our showroom to the Diamond District. * Transport stones and finished pieces between our office and our contractors. * Pick up and return diamonds while maintaining the proper paperwork and records * Organize memo pick-ups and returns * Coordinate memo pick-ups and returns with suppliers * File memo paperwork for diamonds Requirements and Experience: * Extremely detail-oriented * Thrives in a fast-paced environment * Comfortable being on feet * Comfortable carrying high value objects * Must have excellent time management skills * Must be reliable and trustworthy * Must be familiar with the subway * Must be able to meet strict deadlines and adapt to last-minute changes * Must have excellent interpersonal skills Job Details: * Full-time on-site role located in New York City * Office hours are 10AM to 6PM * Schedule: Monday to Friday * Salary: Starts at $45,000 Benefits: * Equity Compensation. Every Frank Darling team member receives a stock option package to share in the company's upside. * Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month! * 401k. Optional 401k program. * Paid Time Off. Flexible, unlimited paid time off policy enables motivated, goal-oriented team members to recharge * Disability and Life Insurance. * Pre-Tax Commuter Benefits. * Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.

Job Description Staff Gemologist - Secaucus, NJ Position Overview: The Staff Gemologist is responsible for gemstone and estate jewelry review, tracking, and cataloging to maximize efficiency and quality standards critical to Brilliant Earth’s success. Candidates should have a strong entrepreneurial spirit, desire to work in a socially responsible consumer business, and desire to work with gems and estate jewelry. Ideal candidates will thrive in a fast-paced startup environment and exhibit impeccable attention to detail and organizational skills. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $22-28/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Key responsibilities include: • Review and quality assurance inspections of loose diamonds, sapphires and other colored gemstones, and melee to optimize high quality, maintain consistency, and reduce cost., • Track, review, and process gemstone inventory with efficiency and high level of accuracy. Maintain strict organization of gemstone inventory., • Work with sales team to assist with requirements for sourcing special order gemstones and diamonds., • Coordinate orders across different suppliers, and track status of purchase orders to ensure timely arrival and processing., • Graduate Gemologist degree preferred, • Experience in jewelry products required, • Operations and/or administrative experience preferred, • Inventory/supply chain experience in a retail or e-commerce environment preferred, • Highly organized with focus on execution, problem solving, and improving processes, • Exceptional time management skills and accountability, • Ability to think critically and adapt quickly in a flexible environment, • Entrepreneurial spirit/self-starter, • Strong computer skills, • Excellent written and verbal communications At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR d4gGSNLgnf

Job DescriptionJob Title: Ceded Reinsurance AccountantJob Summary The Ceded Reinsurance Accountant will be responsible for managing the ceded reinsurance accounting process, supporting quarterly close activities, and ensuring accurate financial reporting. This role partners closely with internal stakeholders to enhance reporting efficiency, strengthen controls, and drive process improvements within a fast-paced environment. Key Responsibilities • Manage the ceded reinsurance book of business, including treaty setup and ongoing maintenance, • Prepare reinsurance statements, cash calls, and related billing documentation, • Process cash payments and apply cash accurately to outstanding balances, • Monitor balances, perform analytics, and investigate variances, • Perform quarterly reporting and analysis, including period-over-period variance analysis, • Reconcile reinsurance subledger activity to the General Ledger, • Support parent company reporting requirements, • Prepare quarterly financial schedules to support close and year-end statutory reporting, • Ensure accuracy, timeliness, and completeness of financial data, • Partner with IT and cross-functional teams to automate processes and enhance reporting efficiency, • Identify process improvements and assist in strengthening internal controls, • Support special projects and ad hoc reporting as neededQualifications, • 5+ years of experience in ceded reinsurance accounting, • Bachelor’s degree in Accounting, Finance, Business, or equivalent experience, • Strong Microsoft Excel skills, including advanced formulas, VLOOKUPs, pivot tables, and data analysis tools, • Proven experience performing reconciliations and detailed financial analysis, • Strong understanding of General Ledger accounting and financial reporting, • Self-starter with the ability to work independently and drive process improvements, • Excellent communication and interpersonal skills with the ability to collaborate across departments, • Strong ownership, accountability, and organizational skills in a fast-paced environmentKey Skills, • Ceded Reinsurance Accounting, • Reinsurance Accounting, • General Ledger & Reconciliations, • Financial & Statutory Reporting, • Variance Analysis, • Cash Payments & Cash Application This is a Permanent position based out of New York, NY. Pay and Benefits The pay range for this position is $105000.00 - $140000.00/yr. Comprehensive benefits package, paid time off, and incentive pay opportunity Workplace Type This is a hybrid position in New York,NY. Application Deadline This position is anticipated to close on Apr 10, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

Job DescriptionJob Description Frank Darling is a female-founded fine jewelry brand making custom engagement rings feel exciting, personal, and refreshingly human. Known for our modern design and sustainability-minded approach, we’ve been featured in Vogue, WSJ, Bloomberg, Glossy, and more. We’re looking for a Diamond Jewelry Sales Specialist (Internally called a Bespoke Designer) to join our team on-site. You’ll work closely with clients during one of the biggest moments of their lives—guiding diamond selection, translating inspiration into design, and creating a seamless, confidence-building experience from first hello to final sparkle. Key Duties and Responsibilities: * Respond quickly to inbound phone calls, chats, and emails. * Guide clients through the process of choosing a stone and finalizing the ring purchase. * Confidently provide feedback on the diamonds clients select from our website. * Confidently provide real-time diamond recommendations while chatting over the phone or on the website. * Advise clients on the four c's * Advise clients on the differences between lab-grown diamonds, natural diamonds, and Moissanite * Advise clients on all aspects of ring selection, from prong thickness to band thickness, setting style, and wedding band selection * Empower clients to feel confident in their once-in-a-lifetime purchase * Meet sales goals and close sales efficiently * Show diamonds over video chat and in person, and articulate the differences between different options * Work with the house gemologist to source, select, and present diamonds * Maintain and nurture client relationships as the main point of contact for all sales Requirements and Experience: * Strong knowledge of fine jewelry styles and trends * A keen eye for detail and a high level of empathy and professionalism * Ability to work proactively and think creatively to solve problems as they arise. * Organized and comfortable multitasking and juggling many client requests at once * Able to learn new computer programs efficiently and effectively * 3+ years of sales experience in jewelry, bridal, or luxury sales * Extremely detail-oriented * Excellent communication skills * GIA Degree a plus, but not required * Jewelry fabrication or design experience is a plus, but not required * Adobe Illustrator experience is a plus, but not required Job Details: * Full-time on-site role located in Brooklyn, New York * Office hours are 10AM to 6PM * Available schedules: Thursday - Monday * Salary: 60K base + monthly performance based bonuses Benefits: * Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. * Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month! * 401k. Optional 401k program. * Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal-oriented team members to recharge * Performance-Based Bonuses. Monthly bonus for achieving sales targets * Disability and Life Insurance. * Pre-Tax Commuter Benefits. * Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.

Job Description Gemologist Manager - Secaucus, NJ Position Overview: We are seeking a results-driven, innovative, and passionate leader to serve in the role of Procurement Manager within our Operations Group at Brilliant Earth. You will be responsible for managing procurement, supply chain, and vendor management functions within the gemstone departments. In this role, you will be directing the procurement of all our gemstone purchases. In addition, you will be accountable for maintaining inventory levels. You will also be responsible for managing day-to-day vendor relations and building relationships with vendors who share Brilliant Earth’s commitment to responsible sourcing. The primary objectives of this position are to maximize product selection, efficiency, quality, and customer experience critical to Brilliant Earth’s success, while developing strong vendor relationships. You will be a leader within our operations team, which is dedicated to delivering excellence from the time our customers place an order to the moment they open their package. You will also play a key role in advancing our goal of cultivating a more responsible jewelry industry. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase originates from responsible sources and meets the highest standards of quality and craftsmanship. The ideal person for this role thrives in fast-paced start-up environments and has demonstrated an ability to be effective with finite resources. We have a social and environmental mission at the core of our company and are looking for someone who is enthusiastic about helping us achieve our social goals, as well as our business goals. This role is based onsite in our Secaucus, NJ distribution center. The targeted budget for this position is $80k-95k This compensation budget range may be adjusted at any time at the discretion of the company. Key responsibilities include: • Manage procurement of all gemstone purchases, • Manage relationships with partners and vendors, including developing new relationships, managing day-to-day vendor interactions, and handling escalations., • Responsible for supply planning, purchasing, and inventory control. Oversee and continually improve purchasing with respect to the company’s quality, delivery and cost objectives., • Ensure product supply chain is well developed and maintained to ensure a superior customer experience, timeliness, and a high level of efficiency., • Recruit, hire, and develop a strong team to meet company objectives., • Manage teams to empower individuals and help solve day to day problems., • Communicate with sales, production, and fulfillment teams regarding inventory levels and needs., • Formulate and implement systems, policies and procedures to ensure smooth operation of business., • Coordinate and allocate tasks and resources to ensure general operations run smoothly with vendors., • Graduate gemology degree preferred, • Industry experience in gems and diamonds required, • Experience with vendor management and supply chain / production in a product, retail or eCommerce company, • Robust computer skills, including working knowledge of ERP systems., • Experience leading and growing high performing teams to achieve and exceed goals., • A Passion for Leadership. You have an open, positive, and collaborative leadership style and a desire to develop your team., • A Data-Driven Approach. When it comes to complex business needs, you always start with the data. You have a knack for analyzing data sets to create a strategic action plan., • An Eye for Innovation. You’re a creative thinker who brings new ideas to the table., • A Mind for Multi-Tasking. You’re an expert at managing multiple projects simultaneously in a fast-paced environment., • Master of Collaboration. You have a genuine ability to collaborate and contribute to a team effort., • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR gIAfENbR1x

Job Description R2Net is a diamond bridal jewelry company with a technology soul. R2Net Inc. is an innovative technology company that provides e-commerce and supply chain platforms to connect the entire span of the diamond industry’s ecosystem, including manufacturers, retailers and consumers. The Repair Specialist will be responsible for executing the repair and restoration of jewelry items. This role requires a keen eye for detail, extensive knowledge of various repair techniques, and the ability to work with precious metals and gemstones. The ideal candidate will have a strong background in jewelry repair, exceptional problem-solving skills, and a dedication to maintaining the highest standards of quality. Prioritizing customer service support is essential to help customers understand the process of their repairs and aftercare. Responsibilities: • Responsible for the operation of processing all repairs ensuring the quality of the repair work meets R2Net standards, the accuracy of the customers’ requests, and the timely completion of the work performed. Document condition photos as needed., • Responsible for investigating repair orders with issues, expediting late orders and rush requests from the customer service team, and providing follow-up communication., • Responsible for the processing of returns including the evaluation of the merchandise for quality and adherence to the terms of the return policy., • Responsible for communicating all reoccurring product quality issues to management and proposes corrective action to improve quality standards. responding promptly to all customer service requests., • Responsible for systematic movement of repair orders from QC R & R receiving location to inspector workstation., • Maintain accurate records of quality control activities and inspection results., • Support QC operations for processing new orders as needed., • 3+ years of experience in jewelry repair and production preferred., • Graduate Gemologist degree preferred., • Extensive knowledge and understanding of jewelry repair techniques, tools and materials., • Proficient in working with precious metals and gemstones., • Strong attention to detail and excellent hand-eye coordination., • Exceptional problem-solving skills and the ability to work under tight deadlines., • Capable of working independently as well as part of a team., • Excellent communication skills. At R2Net, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location: • Paid time off, • Medical, Dental, Vision and Prescription Insurance, • 401(k) Retirement Plan with company match, • Flexible spending account, • Health savings account, • Tuition Reimbursement, • Employee discount, • Parental leave, • Life insurance Base pay is $30 - $32 hourly. Final pay rate shall be determined and is based on experience and qualifications. At this time, R2NET will not sponsor a new applicant for employment authorization for this position. Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Job Description Jewelry Stylist (Part Time) - Brooklyn, NYC Our Jewelry Stylist provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in our Brooklyn, NY showroom location in the Williamsburg neighborhood. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 0nz39kKVJ4

Job Description Retail Styling Assistant (Part Time) - Manhattan, NYC Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person based out of our Nolita Showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 0ec3MmiJVZ

Job Description Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a vendor or teammate in person, via email, or by chat, you’re clear and concise., • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR pblVsrkVAC

Job Description Retail Styling Assistant (Jewelry Stylist) - Manhattan, NY Our Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our showroom in Manhattan, New York. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 1KLm5A3ROn

Job DescriptionMedical Aesthetician – Full-Time or Part-Time Location: Hoboken, NJ Studio 17 Cosmetics & Wellness About Us: Studio 17 Cosmetics & Wellness is a leading medical aesthetics and wellness practice dedicated to providing exceptional, results-driven treatments in a modern and welcoming environment. Our team of experienced medical professionals and aestheticians work collaboratively to deliver personalized care and help clients look and feel their best. Position Overview: We are seeking a skilled and passionate Medical Aesthetician to join our team in Hoboken, NJ. The ideal candidate has a strong background in skincare, a professional and polished demeanor, and a genuine commitment to patient satisfaction. This role offers an exciting opportunity to work alongside a team of expert injectors and providers in a luxury medical spa setting. Key Responsibilities: • Perform a range of facial and skincare treatments, which may include:, • Customized Facials, • Dermaplaning, • Chemical Peels, • Diamond Glow Facials, • Microneedling, • Neo-Elite Aerolase, • Conduct comprehensive skin consultations and develop individualized treatment plans., • Educate patients on skincare routines, treatment options, pre-care instructions, contraindications, and post-care recommendations., • Maintain treatment rooms and equipment according to infection control and sanitation standards., • Assist medical providers with patient care and treatment room preparation as needed., • Support retail sales by recommending appropriate medical-grade skincare products., • Contribute to an elevated client experience through professionalism, warmth, and attention to detail., • Current New Jersey Skin Care Specialist License (in good standing), • Minimum 1-2 years of experience in a spa or medical spa environment, • Strong knowledge of skin physiology and advanced facial techniques, • Experience with medical-grade skincare lines preferred - SkinBetter, SkinMedica, Plated, ZO SkinHealth, • Excellent communication and customer service skills, • Reliable, organized, and able to work both independently and collaboratively, • Flexibility to work evenings and/or Saturdays as needed Compensation & Benefits: • Hourly rate: $18–$25/hour (commensurate with experience), • Employee discounts on services and products, • Ongoing training and professional development opportunities, • Full-Time - sick days, • Full-Time - 401K option

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $36 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description We’re looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City’s most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment. Check out our Team & Workspace here: As a Luxury Jewelry Customer Service Specialist, you’ll be responsible for supporting our clients at every stage of their journey — from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You’ll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You’ll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency. Just as important: you’ll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We’re looking for someone who doesn’t just react, but observes, reports, and helps us move forward. Key Responsibilities: • Respond to customer inquiries via phone and email with clarity, professionalism, and urgency, • Provide accurate updates on orders, custom production timelines, and shipping, • Manage return and repair requests from intake to resolution, • Collaborate with the sales team to pass along leads and client opportunities, • Monitor and respond to online reviews and customer feedback, • Proactively reach out to dissatisfied clients to resolve issues before they escalate, • Identify client concerns or recurring issues and report them directly to management, • Keep accurate internal records using CRM platforms and project tracking tools, • Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality, • Highly organized and reliable, with strong multitasking and follow-through, • Polished written and verbal communication skills, • Professional demeanor with the ability to remain composed under pressure, • Comfortable working closely with sales and production teams, • Able to observe patterns, recognize recurring issues, and raise them to supervisors, • Familiarity with CRM tools and monday.com is a plus (not required), • Pay: $18.00 – $25.00 per hour (based on experience), • Subject to growth based on performance, • Schedule:, • Full-time, Monday – Friday, • Occasional weekend availability may be required, • Paid time off, • Employee discount on fine jewelry, • Growth opportunities into sales support, logistics, or client experience leadership, • Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations Check out our social media below Instagram: TikTok: YouTube: Facebook: Twitter/X: Job Type: Part-time Pay: $18.00 - $25.00 per hour Expected hours: 24 – 50 per week Benefits: • Paid time off Ability to Commute: • New York, NY 10036 (Preferred) Work Location: In person Company DescriptionAbout Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.

Job Description Manage the office of an up and coming diamond business. Meet current and new clients to maintain relationships.

Job DescriptionVRAI is one of the fastest-growing digital-first direct-to-consumer brands. Modernizing diamond jewelry through the exclusive use of sustainably created diamonds, VRAI has innovation, craftsmanship, and sustainability at the core of its products and values. An honoree of Fast Co. Innovation Award in retail design, and a global business, VRAI has locations in Los Angeles, San Francisco, NY, Shanghai, Chicago, London, Madrid, and Copenhagen, with more locations on the horizon. As a Senior Software Engineer, you’ll build and operate the systems behind VRAI’s eCommerce platform. You’ll ship customer-facing features and help make architectural decisions that directly impact the business.Responsibilities • Build and maintain full-stack features (Next.js, NestJS, AWS Lambda)., • Design and optimize data, caching, and performance (MongoDB, Redis, CDN)., • Integrate with third-party platforms (Shopify, CMS, ERP)., • Debug and operate production systems across distributed services., • Implement event-driven and async workflows.Requirements, • 5+ years of full-stack experience with TypeScript / Node.js, • Strong experience with React and Next.js in production., • Solid understanding of databases, caching, and performance tuning., • Experience operating systems in AWS/serverless environments. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description De Beers London is the ultimate diamond jewellery Maison, globally recognised for its leadership and expertise in diamonds. As a challenger in the fine and high jewellery landscape, we offer a distinctive and unparalleled connection to the source, setting us apart with our unique diamond-first approach. A destination for those seeking the most extraordinary diamond jewellery, De Beers London delivers identifiable, ultra-desirable creations alongside unforgettable service and experiences. Our high jewellery collections showcase the pinnacle of artistry and craftsmanship, celebrating the rarest diamonds through innovative and breathtaking designs. Job Description As a Senior Brand Ambassador, you will be the face of our De Beers London’s flagship store in New York, driving sales performance across all categories, with a particular focus on growing High Jewellery sales. You will cultivate strong client relationships, create new connections, and act as a role model for all Brand Ambassadors, demonstrating expertise in all aspects of the selling ceremony. Your role will also involve sharing your knowledge with other team members through training sessions and delivering client presentations that showcase diamond expertise and brand knowledge. Main Responsibilities • Achieve high sales across all categories, with a focus on high jewellery., • Deliver exceptional client experiences and demonstrate product expertise., • Maintain client information in line with guidelines., • Maintain 360 excellence in customer service and build strong client connections., • Ensure seamless client relationships across stores and Head Office., • Mentor and support less experienced Brand Ambassadors., • Share knowledge and adapt to business needs., • Organise and deliver presentations showcasing diamond and product knowledge. Act Like an Owner: Take full responsibility for the store's performance and client satisfaction. Make decisions that align with the brand's values and long-term goals. Create Clarity: Communicate clearly and effectively with clients and team members. Ensure everyone understands the brand's vision and objectives. Empower Teams: Encourage and support team members to achieve their best. Provide training and development opportunities to enhance their skills. Challenge Conventions: Innovate and think creatively to improve sales strategies and client engagement. Stay ahead of industry trends and competitor practices. The base salary range for the position is $79,000 to $84,000 USD annually + plus bonus and commission plan. Qualifications • Fluent in spoken and written English. Other languages (e.g., Spanish, Chinese, Russian) are a plus., • Possess deep knowledge of jewellery and GIA certified is a plus., • Proven record of delivering fine jewellery sales results, result-oriented with commercial acumen and a strong knowledge of the luxury retail industry. Your focus on results drives the business forward., • Inherent interest in the jewellery industry which drives your passion for excellence., • An effective and clear communicator with clients and team members, ensuring everyone understands the brand's vision and objectives., • Excellent presentation skills, making complex information accessible and engaging., • Exhibit strong negotiation skills to close high-value sales., • Provide a seamless and luxurious client experience, reflecting the brand's commitment to quality and sophistication., • Nurture and strengthen relationships with clients, particularly VIP clientele., • A creative thinker to improve sales strategies and client engagement, staying ahead of industry trends and competitor practices. Your innovative approach drives business growth., • Presentable, diplomatic, and confident in influencing others, always seeking new ways to enhance the brand's presence and drive business performance., • Energetic and dynamic, bringing enthusiasm and a positive attitude to the team which fosters a high-performing culture., • Foster a collaborative environment where team success is celebrated, and you work closely with colleagues to achieve common goals contributing to a high-performing culture., • Proficient in Microsoft Office (Excel, Word, PowerPoint), able to use a POS system, and strong digital presentation skills. Your technical skills support efficient business operations. Additional Information Who we are: De Beers Group is a company with a sparkling future. Our experts have searched the world for nature’s most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant – for our people, our customers and the world around us. Venetia Mine is part of De Beers Group Managed Operations Business which integrates mines, operations and support functions in the De Beers Group producer countries of Canada and South Africa to shape a safe, sustainable future for De Beers Group’s people, shareholders, communities and partners. Safety Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect. Equity, Diversity & Inclusion As a global #HeForShe Thematic Champion, De Beers is committed to promoting an equitable, inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Please inform us should there be any special requirements that should be considered as part of your application. Building Forever Sustainability is at the heart of our decision-making – it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers’ trust in our diamonds that they can wear with pride. Background Checks Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications. #LI-VN1

Job Description Customer Experience Manager - Williamsburg, Brooklyn We are seeking a motivated and dynamic Customer Experience Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This role requires a proactive leader with a deep focus on driving sales performance, ownership of store outcomes, and exceptional leadership abilities. This results-oriented leader will foster a passion for delivering exceptional customer experiences and driving sales performance. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Williamsburg showroom location. The targeted salary budget for this position is $80k - 95k annually. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Sales Performance and Business Growth:, • Recruit, lead, and mentor a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet quarterly sales targets., • Demonstrate a robust understanding of business processes and KPIs, coaching each team member to achieve performance goals., • Drive showroom sales performance by analyzing data, identifying opportunities for improvement, and implementing strategic initiatives., • Ownership of Store Performance:, • Take full accountability for the showroom and office operations, ensuring they meet the highest standards of customer service and operational efficiency., • Implement efficiency improvement initiatives, policies, and procedures to enhance the customer experience and operational performance., • Partner with Workforce Operations Analysts to create and maintain a comprehensive team schedule, ensuring coverage for all duties and appointments., • Leadership and Team Development:, • Foster an environment of partnership, positivity, and a bias toward action, inspiring the team to excel and deliver exceptional customer service., • Provide ongoing training, coaching, and performance feedback to develop the team’s skills and capabilities., • Participate in the sourcing and selection processes to build teams of high-performing talent., • Lead by example in conducting in-person customer appointments, presenting jewelry in a luxury goods environment., • Customer Experience Management:, • Consistently seek ways to improve the customer experience, collaborating with the customer care team to resolve escalations and ensure customer satisfaction., • Maintain a luxury environment in the showroom, upholding visual merchandising and retail operations standards, including planogram updates and seasonal roll-outs., • Respond to customer inquiries via phone, email, and live chat, ensuring a personalized and exceptional service experience., • Cross-Functional Collaboration:, • Collaborate across departments, including operations, merchandising, retail operations, marketing, HR, and customer care, to drive business growth and customer satisfaction., • Innovate and bring new ideas to enhance processes and customer engagement. Qualifications:, • Proven experience managing people in retail or direct-to-consumer sales, with a focus on achieving and exceeding sales targets., • Strong leadership abilities with the capacity to inspire and develop a high-performing team., • Excellent business acumen with the ability to analyze data and make strategic decisions., • Exceptional communication skills, both written and verbal., • Robust CRM software experience., • Entrepreneurial spirit and self-starter mindset., • BA degree or equivalent, preferred., • Commitment to respect and inclusion in the workplace. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR JUuMHTZ29M

Job DescriptionCompany Description Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalized experiences for guests. Help them to feel special, and we will do the same for you. Job Description Sofitel New York is looking for an Executive Sous Chef who is an enthusiastic, hospitality-oriented professional that will oversee our hotel banquet kitchen/restaurant operations, while providing outstanding service to ensure total guest satisfaction in compliance with company policies and procedures. Establish and support a high level of cooperation and teamwork in all areas of the department and among other departments. What is in it for you? • Employee benefit card offering discounted rates in Accor worldwide, • Learning programs through our Academies and the opportunity to earn qualifications while you work, • Opportunity to develop your talent and grow within your property and across the world! Exposure to all ACCOR Hotels Worldwide, enabling you for limitless growth., • Ability to make a difference in the local community through our Corporate Social Responsibility activities The Executive Sous Chef is in charge of all activities related to the kitchen, which usually includes suggest recipes to create menus, managing kitchen staff, ordering and purchasing stock and equipment, plating design, and ensuring that all meals served in the outlets and banquet are both delicious and nutritious. He/ She will lead the staff while personally assisting in all areas of the kitchen, including food production, purchasing and kitchen sanitation. • Lead, mentor and train the Culinary Operations team, • The ability to ensure the correct preparation and presentation of a consistent level for all food items prepared., • Monitor Food costs with the supervision of the Executive Chef and Executive Sous Chef, • Support the Executive Chef and Executive Sous Chef with administrative responsibilities i.e. scheduling, payroll, expenses, etc. ensuring that all costs are place and carried out appropriately., • Supervise all methods of food preparation and cooking methods, size of portions, garnishing and presentation of food., • Coordinate and supervise the ordering of all food supplies and kitchen equipment; approves all products to meet quality standards; keeps cost accounts; and takes responsibility of food preparation areas., • Train, develop, discipline, supervise and organize all kitchen personnel on a regular basis., • Lead regular meetings with the kitchen staff as well as attend and participate in all required meetings. to set expectation for the operation and Heartists, • Supervise the maintenance and cleanliness of all food preparation equipment., • Supervise and maintain Staff canteen, • Supervise and monitor stewarding team, • Develop and ensure a safe working environment for people to work., • Communicate with the Executive Chef and Executive Sous Chefs on a regular basis the activities and results of the kitchen.Qualifications, • Work efficiently in a Union environment and take initiative, • Proven knowledge of, and ability to oversee and manage our hotel banquet kitchen/restaurant operations through a minimum of 2 years in Food and Beverage Management of a four-diamond hotel., • Demonstrate effective verbal and written communication skills in English., • Be able to use good judgment and work independently in a multi-task position, • Solid time-management, • Organizational and people skills., • Able to work a flexible schedule including evenings, weekends and holidays., • Basic knowledge of the Culinary Arts, • Minimum 5 years cooking experience including experience in a fine dining restaurant, • Experience in a luxury hotel with comparable service and standards, • Service focused personality is essential and previous leadership experience required, • Knowledge of French cooking techniques, and ingredients preferred., • NYC Food Handler’s Certificate required., • Ability to lead by example, believe in a strong team culture and set the scene for high performance Additional Information Your team and working environment: Ideally situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York’s 398 spacious guest rooms including 52 suites provide a haven in the midst of the hustle and bustle of the city. With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. All your information will be kept confidential according to EEO guidelines. Why work for Accor? When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).

Job DescriptionJob description Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We’ve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. We have an immediate, on-site opening for a diamond jewelry sales specialist in our soon-to-launch Tribeca, NYC studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment. Key Duties and Responsibilities: * Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in-person and virtual appointments, on website chat, and over the phone * Confidently provide real-time diamond feedback and recommendations while chatting over the phone or on the website * Advise clients on 4Cs of diamonds * Educate clients on the differences between lab-grown diamonds, natural diamonds, and moissanite * Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity * Computer Savvy and able to learn new software quickly * Empower clients to feel confident in their once-in-a-lifetime purchase * Meet sales goals and close sales efficiently * Work with the in-house gemology team to source, select, and present diamonds * Coordinate with CAD team and production team to ensure smooth design and production process for client jewelry * Respond quickly to inbound phone calls, chats, and emails * Maintain and nurture client relationships as the main point of contact for all sales Requirements and Experience: * Strong knowledge of fine jewelry styles and trends * A keen eye for detail and a high level of empathy and professionalism * Ability to work proactively and think creatively to solve problems as they arise * Solid organizational skills * Ability to multitask and juggle many client requests at once * 3+ years sales experience in jewelry, bridal, or luxury sales * Extremely detail oriented * Excellent communication skills * GIA Degree a plus but not required Job Details: * Full time on site role located in Tribeca, NYC * Office hours are 10AM to 6PM * Available schedules: Thursday - Monday Benefits: * Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. * Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month! * 401k. Optional 401k program. * Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge * Performance Based Bonuses. Monthly bonus for achieving sales targets * Pre-Tax Commuter Benefits. * Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling. Job Type: Full-time Salary: $60,000 annual base salary, plus monthly performance-based bonus

Job DescriptionSalary: 80-90k Customer Success Team Lead The Rapaport Group is an international network of companies providing added-value services that support the development of ethical, transparent, competitive, and efficient diamond and jewelry markets. We are seeking a Customer Success Team Lead to join our US office and lead a high-performing team of approximately six Customer Success professionals supporting Rapaports global customer base. This is a player-coach role responsible for driving customer retention, expansion, and adoption while maintaining ownership of a portfolio of high-value, enterprise-level accounts. The role combines people leadership, revenue accountability, and hands-on customer engagement and is critical to scaling Rapaports Customer Success organization. Location: Hybrid role - once a week in the New York office. Role Overview The Customer Success Team Lead will own the performance, development, and execution of a team managing customer relationships. In parallel, you will directly manage a defined set of strategic and enterprise accounts. This role requires a leader who can enforce execution and lead from the front. Key Responsibilities Team Leadership & Performance • Lead, coach, and develop a team of ~6 Customer Success Representatives, • Set clear performance expectations, KPIs, and accountability standards, • Conduct regular 1:1s, performance reviews, and ongoing coaching, • Own end-to-end success outcomes across the teams portfolio, including retention and expansion, • Personally manage a book of enterprise and strategic accounts, • Support complex accounts and high-value renewal and expansion conversations, • Monitor customer health, engagement metrics, and renewal forecasts, • Ensure accurate CRM usage, reporting, and pipeline visibility across the team, • Identify process gaps and implement scalable improvements Requirements • 5+ years of experience in Customer Success with a SaaS product, • 2+ years of people management experience leading customer-facing teams, • Demonstrated success managing enterprise or strategic accounts, • Proven track record of driving renewals, retention, and account growth, • Experience using CRM systems (Salesforce strongly preferred) and customer success tools, • Exceptional communication, coaching, and stakeholder management skills, • Highly organized, data-driven, and execution-focused About the Rapaport Group:The Rapaport Group is an international network of companies providing added-value services that support the development of fair, transparent, competitive and efficient diamond and jewelry markets. Established in 1976, the Group has more than 20,000 clients in over 120 countries. Group activities include Rapaport Information Services providing research, analysis and news; RapNet the world's largest diamond trading network; Rapaport Laboratory Services provides GIA gemological services in India, Belgium and Israel; and Rapaport Trading and Auction Services specializing in recycled diamonds and jewelry. Additional information is available at.

Job Description Sircle Media is a social media agency based in New York City that works with some of the best brands in the CPG & Beverage verticals. We focus on strategy, execution, content development and paid social media buying to help our clients win online and in-store. Founded in 2012, Sircle has spent the last decade + establishing itself as a best in class agency solution in these categories. We are constantly looking for highly motivated, growth-mindset oriented talent to work with us as we continue to expand our portfolio of clients. Some Brands We Work With: a2 Milk, Amylu Foods, Chomps, Diamond Foods, Harvest Snaps, Mezzetta, Ritter Sport, Rudi’s, Twinings USA , and many more. Inclusion in Hiring Sircle Media is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please consider applying for this role even if you do not meet 100% of the suggested requirements, and/or if you have gaps in your resume. Description: What sets a Sircle Media Social Media Manager apart from the rest? You’re obsessed with what’s better for you, especially when it comes to the foods you eat. You’re constantly on the lookout for the newest CPG brands, and the first thing you do when you find one is check out their IG and TikTok feed(s). If that sounds like you - we’d love to meet you. We’re looking for someone who is all over the latest social media trends with experience and/or interest in the CPG industry to join our squad in a remote capacity. We want thinkers and doers, who want to put in work and reap the benefits from their efforts. Your day-to-day will include running point on content, engagement, and growth strategies and tactics for up to three food, beverage, and/or spirits clients. Candidates need to excel at project and team management, as we will support you with a full creative team (video, photography, and graphic design), paid social analyst guidance, an influencer management department, and a group of directors to help ensure that you stick the landing for the brands you work with. Some perks of being a squad member include team events and an environment where feedback is encouraged to help both us as a company and you as an employee reach your full potential. If you are looking to just punch the clock and not grow as a professional, this is not the right role for you. Competencies (where you shine): You are a highly-organized individual with a keen eye for the details and a passion to do great things with your workdays. Inspiring high-performing, collaborative, and productive teams is where you shine - you’re a master conductor when it comes to generating excitement, consensus and purpose both within internal teams and amongst client partners. * You have an ego-free personality and thrive when working with a highly motivated team * You have a strong and deep understanding of social-digital platforms, and emerging tech. Experience with Asana, Trello, and Iconosquare is a major advantage * You are proactive, not reactive. You see hurdles and improvements miles away * You can evaluate the feasibility of complex programs or campaigns and help steer the ship towards success * You’re a problem solver at heart who always seeks to find a win-win solution * You excel at giving feedback, grounded in empathy and respect for others * You’re agile and adapt at managing multiple projects at once * You’re a role model and a teacher, creating the conditions for your team to grow and thrive Responsibilities The best Social Media Manager has an innate ability for doing, for making, and for running the show. By this, we mean exemplifying a "roll-up your sleeves and get'er done" attitude while thinking proactively about how to improve the process at every step. * Client Management: Act as the primary point of contact for up to three clients. Manage relationships artfully, and build trust and confidence while positioning Sircle Media as a strategic resource and partner for business growth * Account Management: As an SMM you are responsible for quality control for all client deliverables. Ensure that project information and deliverables are accurate, complete, and timely. Deliver top-quality metrics and reporting focused on business impact and actionable insights * Strategic planning: Responsible for all elements of the strategic planning process: creative development, executing collaborations with brands and influencers, flawless client presentations and tactical implementation. Recommend strategic programming to drive business to meet/exceed forecasts while executing programs within budget and the ability to identify opportunity and drive home additional business * UGC creation: Contributing anywhere between 6-10 hours per month to the creation of both video and static UGC on behalf of your clients and others * Team Management: Direct and assign tasks as needed across design, paid, associate and intern teams; monitor flow of all jobs. Act as a mentor and leader, providing regular feedback * Cross Team Collaboration: Collaborate with other SMMs to cross-pollinate best practices and learnings for the benefit of other client accounts. Collaborate closely with the Social Media Director for strategic direction and guidance of your accounts The non-negotiables * Experience working in marketing with a CPG or spirits brand (agency and/or brand-side) * Expert-level reporting and analytics skills, with the ability to make the numbers tell a story and interpret metrics for executive-level stakeholders. * Proven ability to act as a consultant to Director and C-Level executives * Deep understanding of leading-edge social, content, and influencer marketing practices and activations within the industry * Experience in creating TikTok videos and still or video UGC, either personally or for a brand, that follow top trends and tell a story * Experience pitching and negotiating with influencers a plus * A genuine passion for the health and wellness space * Strong project management skills when it comes to overseeing multiple accounts * Confidence in a client-facing role so you can answer any question about social media in a professional manner while also maintaining a friendly relationship with them * Ability to delegate tasks across multiple departments to get the job done * A problem solver - if you see an issue, you’re already thinking about a solution Bonus - you are someone who always finds time for your passions, whether or not they are related to your day job! Salary: $65,000 - $67,5000 annually Disclaimer - due to the anticipation of receiving a high volume of applicants, we will only be reaching out to those whose experience we feel meets the job criteria.

Job Description Job Title: Luxury Jewelry Sales Specialist Job Description: We’re looking for hungry, ambitious, and career-minded individuals to join our high-performing sales team in the heart of NYC’s Diamond District. At TraxNYC, your income is directly tied to your hustle — this is a commission-based role, so the more you put in, the more you get out. If you're looking to break into the luxury jewelry industry and build a long-term career with a top-tier brand, this is your opportunity. CHECK OUT THE TEAM AND WORKSPACE: As a Luxury Jewelry Sales Specialist, you'll be responsible for driving sales through online platforms, handling customer inquiries, closing deals, and managing orders from start to finish. You’ll work closely with our internal teams to ensure a seamless client experience, whether it’s for a ready-made piece or a fully custom design. While this role is primarily focused on online sales, if a customer you've been working with visits the showroom in person, you’ll be responsible for assisting them directly to ensure continuity and personalized service. As you grow in the role, there is strong potential to move into regular in-store sales and client-facing operations. Key Responsibilities: * Manage and convert inbound online leads into closed sales * Respond to client inquiries across platforms (website, Instagram, email, etc.) * Guide customers through jewelry selection, customization, and order processing * Build and maintain strong client relationships for future business * Collaborate with design and production teams to ensure accurate order fulfillment * Maintain clear communication and organized records throughout the sales cycle * Assist your online clients in person if they visit the showroom Requirements: * Proven sales experience (luxury, retail, or commission-based preferred) * Strong written communication and online customer service skills * Professional appearance and business etiquette * Full-time availability: 8-hour shifts, 5 days/week * Shifts may vary between: • Morning shift: 10:00 AM – 6:00 PM, • Evening shift: 2:00 PM – 10:00 PM * Scheduled days and shifts will vary weekly * Highly motivated, self-disciplined, and eager to grow Bonus Points For: * Experience in jewelry, luxury retail, or custom goods * Background in high-ticket online sales or e-commerce * Familiarity with NYC’s Diamond District or fine jewelry industry * Experience using monday.com or similar workflow/project management tools Compensation & Growth: * Commission-based pay starting at 12% of profits — no cap on earnings * Realistic income potential: $60,000–$120,000+ annually, depending on performance * Paid time off + employee discount * High volume of inbound leads and online traffic * Opportunity to transition into in-store, high-end client sales as you grow If you're looking for more than just a sales job — and you're ready to build a lasting career in the luxury space — we want to hear from you. The path is there. How far you go depends on how hard you work. Company DescriptionAbout Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.