Rochester
Job Description Diamond Packaging, a global leader specializing in developing innovative and sustainable packaging solutions, is currently recruiting for a Estimator in our Customer Service Department to join our Team. Diamond Packaging is an award winning, woman-owned business that offers exceptional benefits to include 401k with company match; health & dental; vacation and personal time off; employer paid STD, LTD, Life, ADD. Position Overview Provides administrative support to ensure efficient operation of the Customer Service Department. Supports managers and employees through a variety of tasks related to organization and communication. Essential Job Functions • Follows all standard operating procedures relevant to job, position and department., • Upon receipt of request for quote, makes preliminary study of supplied information and samples., • Gathers additional information from customer or salesperson if needed., • Determines required structural design, graphics, method of printing, special finishes, embossing, stamping, etc. with production management., • Ensures departmental procedures properly reflect the way estimates are produced., • Plans estimate consistent with demands of quality, production economies and equipment limitations., • Prepares accurate estimate of all material costs connected with job according to current prices received from Purchasing., • Prepares accurate estimate of all manufacturing costs for all operations connected with job, using correctly evaluated standards and current cost center rates., • Apply all costs from outside operations., • Provides technical ideas and analysis to customers, as directed, • Maintains customer service orientation at all times with regard to delivering quality estimates in a timely, accurate fashion., • Maintains estimating standards files. Reviews on a periodic basis to ensure the accuracy of the files., • Reviews actual job performance. Updates the estimate to reflect the actual costs when appropriate., • Keeps up to date on all latest improvements in methods, processes, materials and equipment., • Observes all safety rules and procedures., • Keeps work area organized, neat, and clean., • Must have high school diploma, G.E.D, or equivalent. Associate degree preferred., • Must have the ability to read and interpret documents such as safety rules, job tickets, and procedural manuals., • Must be able to perform basic arithmetic including addition, subtraction, multiplication and division., • Proficiency in MS Office with expertise in Microsoft Word and PowerPoint, and Excel., • Must be detail oriented and comfortable working in a fast-paced office environment., • Must have exceptional communication skills., • Must have superior organization and follow up skills., • Must be dedicated to completing projects in a timely manner., • Must have 1 to 2 years experience with office work., • Must be able to maintain good attendance., • Must be willing to work overtime as needed., • Must be reliable and dependable.