Direct support jobs in Garland, Texas - Page 9Create job alerts

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job DescriptionCompany Description Contract Period: 1 yr + Extend On Site Pay Rate: $20-26/hr DOE We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business. Job Description • Serve as the first point of contact for customers seeking technical assistance over the phone or email, • Perform remote troubleshooting through diagnostic techniques and pertinent questions, • Determine the best solution based on the issue and details provided by customers, • Walk the customer through the problem-solving process, • Direct unresolved issues to the next level of support personnel, • Provide accurate information on IT products or services, • Record events and problems and their resolution in logs, • Follow-up and update customer status and information, • Pass on any feedback or suggestions by customers to the appropriate internal team, • Identify and suggest possible improvements on proceduresQualifications, • Proven experience as a help desk technician or other customer support role, • Tech savvy with working knowledge of Laptops PC(include printer), network and security software (NASCA, ESCORT, Anti-Virus etc), • Good understanding of computer systems, mobile devices and other tech products, • Able to install and configure Laptops, PC's and Desktops, Printers and peripherals, • Ability to diagnose and resolve basic technical issues, • Computer skills must include: Microsoft Office Suite, SAP GUI, • Install and repair Laptop PC, Printers, • Experience with LAN and Cabling, • 1~4 years’ experience working in helpdesk area with break/fix experience and/or with related education/training, • But entry level is applicable., • Excellent communication skills, • Customer-oriented and cool-tempered, • BSc/BA in IT, Computer Science or relevant field, • A+ Certificate is preferred Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionGet Real Experience and Pave Your Way into a Career That Makes a Difference Position Summary (Unpaid Internship) Are you passionate about tactical gear and firearms, with a drive to support our Military? Heres your chance to make an impact and kickstart a career in an industry dedicated to equipping armed forces, special operations, and three-letter agencies with the best gear available. Were looking for dedicated, detail-oriented individuals who want to learn, contribute, and grow within our team. As an intern, youll gain hands-on experience across multiple departments, including Customer Support, Production, Manufacturing, Laser Cutting, Product Design, Shipping, and Media. Youll work alongside experts who design and deliver mission-critical equipmentand if a paid position becomes available, our interns are the first in line for consideration. We also value your time and will work with your schedule, accommodating school, work, and other commitments so you can make the most of this opportunity. What Youll Do Work on Real-World Projects Contribute directly to projects that impact armed service members, law enforcement, and elite special forces, ensuring they have the reliable gear needed to complete their missions. Collaborate with Industry Experts Learn from seasoned professionals who know the tactical gear industry inside and out. Youll gain experience in product design, laser cutting, production, and much more. Gain Insight into Top-Tier Client Needs This isnt just any internship; youll gain exposure to the needs and standards of all branches of the military, special forces, and agencies, understanding what it takes to deliver gear they can trust. Why This Role is Different Direct Pathway to Employment We believe in hiring from within, and our interns are the first to be considered when paid roles open up. Stand out here, and youll be top of mind for our next hire. Flexible Scheduling We know life is busy. Well work with you to make this internship fit your schedule, whether youre balancing school, work, or other commitments. Purpose-Driven Work Be a part of something bigger. Every project you work on here plays a role in supporting and protecting those who serve our country. What Were Looking For True Enthusiasts and Gear Experts This role is for those who live and breathe tactical nylon gear and firearms. If youre constantly refining your load-outs and follow every innovation in tactical gear, youre the kind of person we want. Knowledge of Key Gear and Industry Brands Ideal candidates have a strong understanding of tactical equipment (armor carriers, pouches, comms systems, helmets) and follow leading brands like Crye Precision, Spiritus Systems, Ferro Concepts, Haley Strategic, and emerging designers. A Portfolio of Load-Out Experience As part of the interview process, well review your past and current load-outs. Extra consideration is given to applicants who have experience using AXL products. If youre ready to break into the tactical gear industry and contribute to projects that directly support those on the front lines, apply now. Join us in a mission that matters, gain invaluable experience, and take the first step towards a rewarding career. Hiring Company Description: AXL Advanced designs and manufactures high-performance upgrades and stand alone products for Military and Law Enforcement for use with gear made by Crye Precision, Spiritus Systems, FirstSpear, Velocity Systems, Mayflower, S&S Precision, Ferro Concepts, LBT (London Bridge Traders), Eagle Industries, and other great Military/LE gear brands. AXL Advanced is proud to be an Equal Opportunity Employer.

Job DescriptionCompany Description Siri InfoSolutions, Inc. is a private equity consortium firm providing IT staffing services to Fortune 500 clients across the US. We believe that it’s an exceptional company - a company of people proud of the work they do and the solutions they provide. By understanding what drives our specialty industries, becoming involved in our communities on a professional and personal basis, following a disciplined process of identifying quality candidates, partnering with employers to understand their core business and their employment requirements, and delivering exceptional service, we achieve great results for all concerned. Professional Services: - Contract Staffing - Direct placements - Bench Sales - Application Development - Enterprise Resource Planning - Data Warehousing - Customer Relationship Management Siriinfo provides services to a wide spectrum of customers across verticals such as Banking, Financial Services, Healthcare, Human Resources, Telecom, Insurance, Hospitality, Retail & Distribution and Manufacturing. Serving multinational customers. Siri InfoSolutions reinforces its belief that the quality of our services can only be measured by the skills, performance and dedication of our employees. We will place only the very best candidates for our clients - candidates who are not only willing, but who possess the necessary skills to do the job effectively. Website Job Description Job Title: Helpdesk Coordinator Location : Plano, TX Duration : 6+ Months Role Overview: We are looking for a Helpdesk Coordinator to manage helpdesk operations during the decommissioning phase. The candidate will handle user queries, escalate issues as needed, and ensure timely resolution. Key Responsibilities: • Serve as the primary contact for helpdesk support during decommission., • Log, track, and resolve user issues efficiently., • Escalate complex problems to technical teams and follow up on resolutions., • Maintain accurate records of helpdesk activities and prepare reports., • Ensure compliance with organizational standards and SLAs. Required Skills: • Experience in helpdesk or support coordination roles., • Strong organizational and communication skills., • Ability to manage multiple tasks in a fast-paced environment. All your information will be kept confidential according to EEO guidelines.

Job Description About TexHQ TexHQ is a recruiting and business development organization supporting Farmers Insurance agency owners and sales producers across North Texas. We help entrepreneurs build resilient, profitable insurance agencies through the F.I.T. framework: Future, Income, and Team. As we expand across Texas, we are hiring a driven Agency Recruiter to build and grow our talent pipeline. Overview The Agency Recruiter will lead recruiting efforts for new agency owners and staff. This role blends candidate sourcing, sales-oriented outreach, interviewing, and relationship-building. You will manage the full recruiting lifecycle, drive pipeline growth, partner with leadership, and help fuel TexHQs expansion. This is an ideal role for someone with experience in recruiting who thrives in a fast-paced, entrepreneurial environment. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Health Insurance Dental Insurance Vision Insurance Responsibilities Recruiting and Sourcing • Generate qualified candidates for agency owners., • Build targeted recruiting campaigns across LinkedIn, IdealTraits, job boards, social platforms, and community channels., • Use outreach, networking, and proactive sourcing to engage entrepreneurial, competitive, and sales-focused candidates., • Lead candidate interviews and coordinate with agency owners and leadership., • Own the candidate journey from first contact through onboarding and training handoff., • Manage pipeline metrics, activity tracking, and communication through the Agency Zoom CRM, • Partner with onboarding and training teams to support smooth transitions. Networking and Referral Generation • Build relationships with business groups, universities, chambers, and community organizations., • Develop referral partnerships to maintain a consistent flow of candidate leads., • Attend networking events, job fairs, and local business functions to increase brand presence. Growth and Strategy • Collaborate with leadership to set recruiting goals, forecast hiring needs, and support expansion targets., • Create and implement new sourcing strategies to improve conversion rates. Qualifications • Experience in recruiting, • Strong communication, presentation, and relationship-building skills., • Proficiency with ATS/CRM systems, online recruiting tools, and scheduling platforms., • Highly organized, proactive, and able to work independently., • Competitive base salary with performance bonuses starting at K and potential for increased earnings., • Direct impact on organizational growth and agency expansion across Texas., • Opportunity to build a recruiting function in a high-growth, entrepreneurial environment., • Skill development in recruiting strategy, networking, team building, and business growth.