Executive Assistant and Office Manager
20 days ago
New York
Job Title: Office Manager / Executive Assistant Reports to: Executive Assistant to the Principals Location: New York, NY Full-Time, On-Site, Monday to Friday The Office Manager/Executive Assistant (OM/EA) is a dual-focused role which includes: • Responsibility for the daily operations of a Family Office in New York, including scheduling, IT, troubleshooting, research, document management, inventories, oversight of the office spaces, management of office equipment and all employee devices, special event coordination, as well as other administrative support, ensuring that we always have a professional, welcoming, clean, and safe space that runs smoothly and integrates environmentally sensitive practices., • Executive Assistant support for the principals’ primary EA, as well as for the chief administrative officer (CAO), managing director of operations and properties (MD, O&P), and collaboration with other administrative and property staff. As a key member of the administrative support team, the OM/EA is a digital native, driven by a strong desire to execute all responsibilities with the highest level of excellence, service and consistency. Reporting to the principals’ EA, the OM/EA also closely partners with property and finance staff to carry out responsibilities in a coordinated and seamless way. Responsibilities include but are not limited to: Office Management & IT • Purchase and maintain environmentally sound office inventory and kitchen/pantry items, • Admin role for building staff/visitor management and security systems, • Maintain office spaces and various paper and electronic files/documents, • Ensure office equipment is working and maintained (printers/copiers/scanners/shredders/etc.), • Oversee email, calendar, contacts and related cloud account management, • Ensure staff have fully functioning computers, desktop and mobile phones, and printers and troubleshoot with vendors and service providers as needed, • A/V oversight for conference rooms, including projectors, TVs/monitors, maintenance and servicing, • Review invoices, report allocations, and submit invoices to bill.com, • Manage organization of supply closets/rooms and executive bathroom supplies, • Monitor office plants and liaise with plant care vendor to support overall health and appearance of plants, • Maintain collaborative relationships with building manager and vendors, including office cleaners to ensure all areas are well maintained, • Distribute office keys and IDs to staff, • Prepare, update and distribute Fire Safety Plan; coordinate with building's Fire Safety Director and its Fire Safety vendor to ensure we remain in compliance with FDNY regulations, • Support the planning, organization and coordination of events happening in the office space, as well as occasional events at other locations, • Liaise with hosts, building management, and outside vendors on all event-related logistics, • Provide onsite support and troubleshooting during events Executive Assistance • As-directed support for the principals’ primary EA, • Screen incoming calls, correspondence and other requests, gather detailed information and determine appropriate course of action, referral, or response; prepare business correspondence and follow up as needed, • Calendar management including scheduling, adding and updating information, • Prepare travel arrangements as requested; includes arranging car service, booking and monitoring domestic and international flights, preparing itineraries, securing travel visas, etc., • Thoroughly prepare CAO for all appointments and social engagements with accurate and high-quality supporting documentation including travel and venue information, attendees with bios/photos, agendas, guest lists, event hosts and/or honoree information, other notes and relevant documents, • Proactively keep the CAO & MD well informed of upcoming commitments and responsibilities, • Responsible for CAO & MD’s daily schedules. Confirm all appointments and arrangements and keep the CAO & MD updated on all schedule changes in a timely way, • Research a variety of issues on behalf of the CAO & MD, • Closely work on administrative issues that intersect with foundation, political and financial advisors, multiple boards, and committees, • Prepare weekly activity reports on short term and long-term projects, • Submit all invoices for payment and expense reports for reimbursements, • Liaise with Principals’ family members to coordinate plans and other necessary details, • Support Principals’ family members with ad hoc requests, • Handle errands for CAO and Principals and/or their family members, as requested Job Qualifications: • Minimum of 8 years providing administrative support to a senior-level executive, • Highly organized, meticulous, detail oriented, resourceful and self-directed, • Ability to multitask and handle multiple projects with focus, accuracy, and efficiency, • Proactive attitude and approaches problems with a sense of possibility, • Always displays professional demeanor, • Proactive and able to anticipate needs before they arise, • Exceptional follow up skills to ensure ‘the i’s are dotted, and t’s are crossed’, • High value placed on customer service and flexibility, • Highly collaborative team player who enjoys working with a small, closely knit group to achieve outcomes, • High level of respect, integrity, reliability, and honesty. Mindful of confidentiality and discretion at all times, • Exceptional and concise communication skills, both written (email, correspondence, editing, and proofreading) and verbal (telephone and in-person), • Ability to decipher between routine administrative decisions that need to be made on behalf of the Principals, and when to confer with colleagues on more complex decisions that fall outside of normal operating procedures, • Ability to remain calm in the face of unexpected challenges, • Creative, persistent, and thorough research techniques, • Strong operating knowledge of current technology, • Savvy with Mac, Microsoft 365, OneDrive, Monday.com, Box.com, Google Docs, iCloud, Dropbox, and other modern platforms and tech tools, • New York Notary Public, current or willing to obtain license, • Flexibility to be accessible 24/7 (primarily as backup to the principal EA); commits to prioritizing the needs of the Principals and their family., • Physical requirements include ability to push, pull or lift up to 50 pounds, • Fluent in English, • Legally eligible to work in the United States at time of hire, • All company owned and managed properties are smoke free
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