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Role Summary Scale is building the infrastructure layer for institutional intelligence - the compounding asset that makes the world's most consequential organizations more capable over time. The Chief of Staff to the VP of Product sits at the center of that work. This is not a chief of staff role in the traditional sense. This person is not a scheduler, a note-taker, or a communications coordinator. They are an extension of the VP of Product, absorbing context across every workstream, making real prioritization calls, and operating at a level of organized precision that makes the rest of the function run faster. The right person for this role wants to grow into product leadership and understands that the fastest path there is to operate at close range with someone doing the job. They will be in every room, on every decision, and responsible for ensuring that nothing falls through the cracks, including the principal. What You'll Do • Prepare the VP for every significant meeting, external or internal: customer briefings, executive reviews, board-adjacent discussions with the right level of context and the right framing., • Represent the VP in internal workstreams where her presence isn't required but her perspective is. This means you actually have the perspective, not just her notes., • Drive follow-through on decisions made in meetings: own the action items, chase closures, and surface blockers before they become problems., • Build and maintain the operational infrastructure that keeps the product org coordinated. Rhythms, comms, templates, and shared context without it becoming process for its own sake., • Engage directly with engineering leads, PMs, and go-to-market partners with enough technical and product fluency to move things forward, not just relay information. Must-Have Qualifications • 10 years of experience in product management, technical program management, strategy, or a role with real operational ownership - not coordination., • Demonstrated record of managing complexity: multiple parallel workstreams, competing stakeholder demands, and ambiguous ownership and keeping all of it moving without dropping threads., • Extreme organizational precision. Their systems are legible to others, not just themselves., • Enough technical fluency to hold a real conversation with a platform engineer. Not deep coding, but genuine comprehension of how systems work: APIs, infrastructure, deployment, architecture at a conceptual level and curiosity to learn., • The judgment to act on behalf of the principal. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. As a Forward Deployed AI Engineering Manager on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, lead a team that architects specific AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a Management role that combines deep engineering and AI expertise, leading a team, and working on customer-facing problems. You'll work directly with customer engineering teams to integrate AI into their critical workflows. • Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements, • Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs), • Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows, • Deploy and configure AI models and agents within customer security and compliance boundaries, • Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation, • Architect multi-agent systems that orchestrate between different models, tools, and data sources, • Implement evaluation frameworks to measure agent performance and iterate toward business objectives, • Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement, • Create sophisticated prompt engineering strategies optimized for customer-specific domains and data, • Build and maintain prompt libraries, templates, and best practices for customer use cases, • Conduct systematic prompt experimentation and A/B testing to improve model outputs, • Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate, • Serve as the Engineering Manager and technical point of contact for strategic enterprise accounts, • Lead a team that is collaborating with customer data scientists, ML engineers, and software developers to ensure smooth integration, • Work closely with Scale's product and engineering teams to translate customer needs into product improvements, • Document technical architectures, integration patterns, and best practices, • Debug complex technical issues across the entire stack, from data pipelines to model outputs, • Rapidly prototype solutions to unblock customers and prove out new use cases, • Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems, • Identify opportunities for productization based on common customer patterns, • 5+ years of software engineering experience with 2+ yrs of Management experience with strong fundamentals in data structures, algorithms, and system design, • Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API), • Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure, • Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions, • Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures, • Experience building and deploying AI agents or autonomous systems in production, • Knowledge of vector databases and semantic search systems, • Experience with containerization (Docker, Kubernetes) and CI/CD pipelines, • Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools, • Previous work in a devops, platform, or infra role, • Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role, • Domain expertise in verticals like finance, healthcare, government, or manufacturing For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly. Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn. We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$216,000—$270,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Role Overview: If you are an experienced Business Development Director looking for an opportunity to bring your industry knowledge and strategic relationship management skills to help evolve our business development function, then we would like to meet with you! As the primary marketing and business development liaison for key practice groups, the Director acts as a strategic partner to practice leadership, translating business strategy into actionable marketing and business development initiatives. Bringing proactivity and deep sector knowledge, this role is responsible for identifying high-value engagement opportunities and orchestrating a collaborative pursuit strategy. In partnership with the CMO, this role will also direct the evolution of the firm's business development function, focusing on talent development and the implementation of scalable Business Development systems. Through leadership of the U.S. Business Development team and oversight of the firm's BD training program, the position supports the development of a culture of proactive relationship management. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You'll Love It Here If You: * Embrace learning and continuous improvement * Set and strive for a high bar of excellence * Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! * Take pride in always doing your best work, even if it's harder or takes longer * Are passionate about what you do How You'll Help Our Team Succeed: * Act as the primary Marketing and Business Development (MBD) liaison to practice areas including antitrust and competition, consumer fraud and product liability and healthcare and life sciences, ensuring that all MBD efforts are aligned with business goals. * Manage and mentor U.S. Business Development team and contribute to the Department leadership team. * Own the implementation and evolution of the BD training program. * Develop and maintain a working understanding of the legal areas served by practice consultants, including current issues, trends, key law firms, competitors and areas of strategic focus. * Partner with practice leadership and other key stakeholders to develop and implement marketing and business development plans and offer guidance on other strategic initiatives. * Ensure that sponsorships, marketing campaigns, thought leadership and events are developed in a way that reflects each practice's unique strengths and maximizes the group's competitive advantage. * Act as a knowledge management resource for assigned groups, including tracking thought leadership, client presentations, etc., to maximize promotional opportunities for those efforts. * Attend regular practice group and working group meetings; report on MBD activities and progress against plans. * Counsel consultants on personal BD goals and provide guidance and support for implementing personal BD plans. * Work closely with other functions in the Marketing Department, including marketing communications and events, to proactively identify opportunities in their areas. * Conduct research and analysis including competitive intelligence, client intelligence, trend reporting, and practice-specific needs where needed. * Support the integration of lateral consultants in assigned practice areas and produce monthly updates on laterals' progress for firm leadership. * Help prepare substantive pitch materials where needed. * Collaborate with other business professionals dedicated to supporting the practice to ensure efficient use of consulting staff time and attention. What You'll Need to Be Successful: * 15+ years of experience in business development, sales, and/or marketing. Previous law firm or professional services experience required. Prior experience with the assigned practice preferred. * Demonstrated business development experience is required. * Strong analytical skills, with a firm understanding of competitive analysis and strategic marketing. Demonstrated experience in synthesizing information into concise recommendations and strategic plans. * Excellent writing, editing and presentation skills. Attention to detail and precision in work product are a must. * Strong interpersonal skills and the ability to develop trusting, credible relationships across organizations are critical. * Ability to work collaboratively, build consensus around initiatives and bring stakeholders along while remaining focused on results is key. * AI familiarity and curiosity are required. * Proficiency in Microsoft Office programs required. Knowledge or ability to learn other programs is a requirement. * The desire to take initiative and actively contribute to the team and the firm. * The ability to communicate effectively and professionally. * Strong business acumen and the ability to learn the firm's financial and operational functions. * The mindset to provide superior service. * The ability to commute to our office in Washington, D.C., New York City, Chicago or Boston to comply with our hybrid work policy of 2-3 days per week in office. * Bachelor's degree in Business, Marketing, or other related fields of study required. An advanced degree is a plus. Cornerstone Research is offering a competitive market base salary for this position. The base salary range represents the low and high end of the salary range for this position in all eligible locations. This range may differ based on your geographic location and cost of living considerations. At Cornerstone Research, we believe compensation is more than just a base salary. We offer a competitive total compensation package that includes an annual performance bonus and comprehensive benefits such as flexible options for healthcare, paid time off, and retirement savings. Relocation assistance is not offered for this position. Base salary range: $180,000 - $260,000 We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. #LI-HYBRID Who We Are: Cornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings. We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results. We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. The firm's uniquely collegial, supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting, enriching aspects of a Cornerstone Research career. Equal Employment Opportunity: Cornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law.

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply. This position may be filled anywhere in the United States. ABOUT THE ROLE Facility Optimization Solutions (FOS), a subsidiary of CannonDesign, is seeking an experienced and highly skilled Senior Software Engineer to join our FOS products team. Reporting to the Director of Software Engineering, you will play a key role in designing, developing, and implementing robust and scalable SaaS solutions. You will contribute significantly to technical architecture, ensuring our engineering practices meet high standards and align with the overall enterprise strategy. This role requires both people leadership and a strong individual contributor mindset with a passion for technical excellence, mentorship, and collaborative problem-solving. You will work closely with cross-functional teams, including product management, design, and other engineering functions, to translate business requirements into technical specifications and deliver high-quality products that delight our internal and external clients. As part of the recruitment process, selected candidates will be required to complete online skills assessments through Karat, including a 15-minute assessment measuring proficiency in Algorithms, Data Structures, and Back-end, and a one-hour technically based interview. HERE'S WHAT YOU'LL DO • Contribute to the design and implementation of scalable, robust, and secure application architecture under the guidance of the Director of Software Engineering., • Lead a team of developers through the full software development lifecycle — from design and development to deployment and ongoing support of SaaS products., • Drive the adoption of best practices in software engineering within your team, focusing on DevOps competencies (CI/CD), monitoring and observability, performance, and automated testing., • Oversee modernization efforts - including maintenance and migration of legacy applications while ensuring minimal disruption to existing customers., • Ensure compliance with SOC2 controls by embedding evidence collection, access management, and secure development processes into daily workflows., • Set high standards for code quality by modeling clean, maintainable coding practices and guiding the team through effective peer reviews., • Work across teams to ensure seamless integration and successful deployment of applications., • Assist in the architectural design of SaaS software systems and implement key architectural initiatives as directed., • Continuously assess and improve system performance ensuring accuracy, reliability, and scalability and drive root cause analysis for production issues., • Stay current with industry trends, emerging technologies, and best practices in software engineering and architecture. HERE'S WHAT YOU'LL NEED • Bachelor’s degree in computer science, software engineering, or a related field required. Master's degree preferred., • Minimum of 10+ years of qualifying experience in software engineering., • Minimum of 5 years’ experience in SaaS application development., • Working knowledge of VB.NET along with proficiency in multiple programming languages is highly preferred - especially C#, React, Node.js, Python, and TypeScript., • Experience with implementing and maintaining SOC2 type2 certification in SaaS products is preferred., • Demonstrated ability to architect, design, build, and integrate frontend user interfaces, backend services, and APIs., • Strong understanding of software architecture patterns, cloud computing, APIs, deprecating services, and DevOps practices such as CI/CD and source control (Git)., • Experience leading hybrid onshore and offshore software engineering teams is preferred., • Excellent communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders. The salary range for this position is $148,000 to $175,000 annually. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at ___. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. FOS is a multidisciplinary professional services and software consultancy founded on the core value that clients are our most important partners. FOS began with a good idea – seeing the need to help facility managers identify what they own, the condition of their facility, and how best to use this data for future capital planning. FOS started as a small operation in 2009 and has grown into a major, multi-office practice that is ranked #1 world-wide for facility-related services by World Architecture 100. Please note that candidates can only apply to our positions on our company Careers site. It is not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying. As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required time frames and adhere to our internal policies and our Code of Conduct. Facility Optimization Solutions LLC. and CannonDesign is an Equal Opportunity Employer. CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm’s policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign’s policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints. ABOUT WORKING HERE • We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about., • We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives., • We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role We’re looking for a visionary, hands-on Principal Full Stack Engineer to join our engineering department. This is a high-impact, key role as you will be the first US-based engineer dedicated to the Steer platform. In this role, you will be instrumental in architecting and deploying robust, scalable, and secure applications that define the future of the auto repair industry. While our current stack includes .NET, React, and Node.js (TypeScript), specific experience with our stack is not a requirement. We prioritize high-level problem-solving and AI/LLM expertise, and we actively encourage the use of AI tools to assist with and accelerate coding across any language. If you are a customer-centric builder who thrives on ownership and wants to shape the AI strategy of a growing SaaS business, we want to meet you. This role is 100% remote (US only), reporting directly to our Head of Product and Engineering, Steve Fafel. You Will: • Technical Strategy & Ownership: You will focus on the core components of the Steer CRM, specifically optimizing how we ingest and process data to revolutionize our automation tools. We don't expect you to do this alone; we encourage the heavy use of AI-assisted coding to accelerate development and bridge any gaps across our stack., • Adaptive Development: Be ready to pivot at a moment's notice. Based on evolving business needs, you may need to shift focus to work on new or existing integrations to ensure our ecosystem remains seamless., • Customer-Centric Development: Partner closely with Product to understand user pain points, ensuring every line of code adds tangible value to the auto repair shops we serve., • System Design & Scalability: Architect reusable full stack components and services that ensure our platform remains performant as we scale., • Code Excellence: Champion best practices in security, test automation, and maintainability. Conduct deep-dive code reviews that elevate the entire engineering organization., • Modern DevOps: Influence our CI/CD pipelines, containerization (Docker, Kubernetes), and IaC practices to ensure a seamless developer experience and operational reliability. You Have: Must Have: • 7+ years of professional experience building complex, web-based SaaS products., • AI & LLM Integration: Hands-on experience working with LLMs and prompt engineering. You are more interested in the logic and outcomes of AI integration than staying tethered to a specific legacy framework., • Database Expertise: Proficiency with both relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) databases, including schema design and query optimization., • The "Owner" Mindset: A track record of taking full accountability for projects and a passion for solving "impossible" problems in fast-paced environments., • Exceptional Communication: The ability to translate complex technical concepts into product outcomes and collaborate effectively with leadership. Excellent verbal and written communication skills. Nice to Have: • Familiarity with our current stack: .NET, Node.js (TypeScript), and React., • Experience with Infrastructure as Code (Terraform, CloudFormation)., • Previous experience as a founding engineer or in an early-stage startup environment. Interview Process: • Initial Screen: 30 min with Lead Recruiter., • Hiring Manager Interview: 60 min with Head of Product and Engineering., • Technical Interview: 60 min with a Principal Engineer., • Career Journey Interview: 60 min with the Director of People., • Reference Checks We Offer: • Equity Options: Own a piece of the company’s success., • 100% Remote: Work from anywhere in the US., • 100% Employer-Paid Medical Insurance., • Flexible PTO: With a 15-day minimum., • FSA and HSA options., • Generous Parental Leave., • 401k & Learning Stipend., • WFH Equipment: Everything you need for a world-class home office., • Innovative Culture: A seat at the table to influence the latest AI technology in a collaborative environment. Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. We are looking for a Customer Success Director to join a dynamic, cross-functional team dedicated to driving IonQ’s mission of delivering exceptional experiences for our customers. In this role, you will play a key part in ensuring customers unlock the full value of our platform. You will onboard and develop new users of IonQ’s quantum computers by aligning our offerings with their priorities. You’ll guide them in gaining an understanding of the world’s leading quantum solutions. You will support our customers Responsibilities: • Collaborate directly with global clients who are defining and solving real-world challenges using IonQ's trapped-ion quantum computers., • Understand customer technical needs and remove barriers to product adoption, enhance customer loyalty and retention, and boost satisfaction, while actively minimizing churn., • Expand IonQ’s user base by identifying real-world challenges for industry customers and creating workshops, challenges, and curricula that empower them to learn and apply quantum computing to drive value for their businesses., • Define new service offerings based on customer feedback and IonQ’s strategic business goals. Drive the successful execution and operation of these offerings., • Gain a deep understanding of our hardware and software capabilities to assist customers in optimizing performance., • Represent IonQ on standards bodies, government committees, quantum working groups, industry panels, and other relevant forums as needed., • Collaborate with Product Management, Product Marketing, Sales, and Engineering teams to provide valuable customer insights on product functionality, documentation, and educational materials., • Leverage Project/Program management skills to oversee multiple, interconnected projects and initiatives, aligning them with strategic organizational goals You’d be a good fit with: • Masters or PhD in Physics, Computer Science, Machine Learning, Operations Research, or a related STEM field, • 5+ years of experience in technical customer-facing roles or equivalent, with a proven track record of performance and goal achievement, • 3+ years of experience with creating customer facing content such as training material, success plans, playbooks, workflows, • Hands on experience with Python and quantum frameworks such as Qiskit, Cirq, PennyLane, or other quantum computing SDK, • Working knowledge of Jupyter Notebook, Google Colab, or similar platforms, • Strong understanding of key concepts and mathematical techniques relevant to quantum computing, including linear algebra and probability, • Exceptional technical and executive presentation skills, with the ability to influence and inspire audiences ranging from researchers and end-users to C-suite executives, all with varying levels of quantum knowledge, • Proven ability to teach complex topics to diverse audiences, tailoring curricula to customer needs, including large lectures, smaller study sessions, and one-on-one mentoring, • Demonstrated success in working collaboratively within a team environment You’d be a great fit with: • In-depth knowledge of the strengths and weaknesses of various quantum computing hardware platforms, with a solid understanding of quantum hardware-software dependencies, • Demonstrated experience in quantum information science, • Familiarity with subscription-based and renewal business models, • Experience in creating business strategies, guidelines, and objectives, and implementing them with data-driven reports Location: This position can work onsite or hybrid from one of our offices (College Park, MD, Bothell, WA) or fully remote in the US or Canada. Travel: Up to 30% Job ID: 1341 The approximate base salary range for this position is $221,925 - $290,558. The total compensation package includes base, bonus, and equity. Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ___. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance! IonQ's HQ is located in College Park, Maryland, just outside of Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, Toronto, Canada, and Basel, Switzerland. However, IonQ will expand into additional domestic and international geographies, so don’t let this stop you from applying! At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!

We’re a team of builders, adventurers, and risk takers using technology to help people confidently explore the outdoors. Driven by our mission to awaken the adventurer inside everyone, we build products that optimize every outdoor experience and inspire confidence to get out and go further. We’re a high-growth tech company. The pace is fast, the work takes grit, and ambiguity is part of the job. As the world changes around us, we adapt - continuously evolving how we build, prioritize, and deliver. Our business moves quickly, and there’s real opportunity to shape what we build next. Each of our verticals - Hunt, Offroad, Backcountry, and Fish - is at a different stage of maturity, which means the challenges you encounter and the impact you have will vary depending on where you sit and what the business needs most. We operate with an experimentation mindset, continually iterating and improving how we solve problems. We expect our people to use the latest tooling, including AI, thoughtfully and responsibly, pairing human judgment with technology to increase quality, speed, and impact. Our impact comes to life through the products we build, in the stories of our customers, and in our growing commitment to land stewardship and recreational access. Hunt is onX’s most complex vertical, serving a diverse set of customers across public and private land use cases. As the product evolves, we’re focused on improving the end-to-end Hunt experience—driving deeper engagement, retention, and long-term value. We’re hiring a Senior Product Manager to help shape and drive this next phase. Reporting to the Group Product Director of Hunt, you’ll define meaningful problems, lead discovery, and drive solutions from concept through launch. This is a hands-on, builder-oriented role. You’ll move between insight and execution—getting close to customers, turning ambiguity into clear priorities, and driving work forward to shipped outcomes. You’ll partner closely with product leadership to shape direction while owning execution within your domain. You’ll operate in a matrixed product organization, working across Hunt and shared platform teams (e.g., Navigation, Offline Maps) to ensure solutions meet Hunt customer needs while scaling across verticals. • Shape and execute product strategy through hands-on discovery, customer insight, and problem framing, • Own a product area end-to-end—from problem definition through delivery and iteration, • Drive measurable outcomes (engagement, retention, adoption) and use data to inform prioritization, • Translate ambiguous opportunities into clear plans, aligned teams, and shipped product, • Partner cross-functionally across engineering, design, marketing, and platform teams, • Influence shared platform capabilities to scale across verticals while advocating for Hunt-specific needs, • Use AI and data to accelerate discovery, decision-making, and product development, • Drive experimentation, including defining success metrics, running tests, and learning from results, • Communicate clearly with stakeholders and leadership on priorities, progress, and impact Note: This is a condensed overview for job posting purposes. A more detailed description of the role and responsibilities will be shared with candidates who move forward in the interview process. • 7+ years of progressive product management experience delivering consumer-facing mobile software, with a demonstrated track record of owning and delivering end-to-end product outcomes that measurably improved engagement, retention, or conversion., • Bachelor's degree in a related field or equivalent experience, • Deep fluency in mobile-first product ecosystems, with hands-on experience managing the full lifecycle of iOS and/or Android consumer applications., • Proven ability to drive outcomes through influence in complex, cross-functional environments, including matrix organizations, aligning engineering, design, marketing, and leadership around a shared product direction without direct authority., • Experience defining and operationalizing product success metrics, including user segmentation, cohort analysis, funnel optimization, and growth levers, with a track record of using those metrics to inform prioritization and drive execution., • Demonstrated experience using AI tools to accelerate product discovery, improve decision quality, and enhance product development workflows, with evidence of applying AI beyond basic or surface-level use., • Experience taking products or features from inception through maturity, including navigating the ambiguity of early-stage definition and the driving execution to scale what works.., • Proven ability to translate complex, multi-stakeholder problems into clear product decisions, and drive those decisions through execution, with the communication skills to bring executives, technical partners, and cross-functional teams along., • Strong command of agile development practices, with experience working in continuous delivery environments and iterating rapidly based on data and customer feedback., • Experience operating in ambiguous problem spaces, creating clarity, and driving momentum without fully defined requirements or direction., • Genuine curiosity about and connection to the onX Hunt customer, whether through lived experience as an outdoor enthusiast or a demonstrated ability to deeply immerse in and advocate for a specific customer community., • A shared passion for and ability to demonstrate onX’s Company Values., • Permanent US work authorization is a condition of employment with onX., • Ability to travel monthly or quarterly, depending on location, for multi-day visits to a corporate office or other onX locations (e.g., Basecamps). Though not required, we would be thrilled to consider candidates with any of the following: • Experience working on products that serve multiple distinct customer segments within a single product ecosystem, where shared experiences had to work well for different types of users without feeling generic to any of them, • Experience owning information architecture, navigation design, or onboarding flows in a consumer mobile app, particularly where the challenge was helping users discover and adopt a deep feature set, • Experience driving measurable improvements in feature adoption, activation, or engagement depth, and a clear point of view on what actually moves those metrics versus what just looks good on a roadmap, • Experience partnering with multiple product lines and platform teams to ship scalable and cohesive end-to-end experiences, especially in environments where influence mattered more than direct ownership, • Experience in 0→1 or 1→n product evolution, especially where the problem space was not fully defined upfront, • Experience working in high-growth or rapidly evolving product environments onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration. While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change. Clear priorities and structure don’t limit ownership—they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges. onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA. onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $143,000 to $179,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance. • Competitive salaries, annual bonuses, equity, and opportunities for growth, • Comprehensive health benefits, including a no-monthly-cost medical plan, • Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents, • 401k matching at 100% for the first 3% you save and 50% from 3-5%, • Company-wide outdoor adventures and amazing outdoor industry perks, • Annual “Get Out, Get Active” funds to fuel your active lifestyle, • Flexible time away package that includes PTO, STO, VTO, and paid holidays In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at ___. Position open until filled. #LI-Remote At onX, we believe that unique perspectives make us stronger. By bringing together people with different experiences, ideas, and viewpoints, we fuel innovation and move closer to our mission of awakening the adventurer in everyone. We are proud to be an equal opportunity employer and are committed to fairness not only in hiring, but also in development, compensation, and promotion. Our goal is to build an inclusive community where every team member can show up authentically and thrive. Together, we win as one team. Come join us! onX Maps will never ask for credit card or SSN details during the initial application process. For your digital safety, apply only through our legitimate website at ___ or directly via our ___ onX does not sell any Personal Information, but we may transfer employment related records to our service providers or third parties that provide business services to onX or as required by law. For more information, see our . As part of our interview process, your conversation may be recorded for documentation purposes to allow interviewers to focus fully on the discussion. Recordings are confidential and accessible only to authorized personnel. Please note, onX respects all applicable laws regarding recording consent, and you will have an opportunity to opt-out if preferred.

Position Overview: The Director of Customer Support will lead a high-volume, customer-facing support organization responsible for delivering reliable, timely, and high-quality technical assistance at scale. This role is accountable for end-to-end Customer Support operations, including ticket management, service levels, escalation frameworks, and continuous improvement across all reactive support channels. This leader will bring structure, predictability, and operational discipline to a team managing thousands of support requests per month, while building the systems, processes, and tooling needed to scale efficiently. The focus of the role is to support execution and issue resolution, not renewals, expansion, or commercial ownership. This role reports to the SVP of Practice Growth and partners closely with Product, Account Management, and Sales leadership. At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies. What you’ll be doing: • Team Leadership & Development Responsibilities, • Lead, mentor, and develop a high-performing Customer Support organization., • Establish a culture of ownership, accountability, and operational excellence., • Build and maintain onboarding, training, and certification programs to elevate technical proficiency and consistency., • Define clear roles, escalation paths, performance expectations, and career progression within Customer Support., • Equip front-line managers to run predictable day-to-day support operations while developing future leaders., • Customer Support Operations & Service Delivery Responsibilities, • Own end-to-end support operations across all reactive channels (ticketing, email, chat, phone)., • Standardize ticket intake, triage, prioritization, escalation, and resolution workflows., • Define and enforce SLAs, service level targets, and incident response procedures., • Monitor ticket volume, backlog health, aging, and response trends to ensure consistent service delivery., • Assess current-state processes, design future-state workflows, and implement operational improvements that reduce friction, eliminate redundancy, and support sustainable growth., • Drive operational rigor that balances speed, quality, and cost-to-serve., • Automation, Deflection & Issue Prevention Responsibilities, • Implement automation and AI-driven workflows to reduce repetitive and manual support work., • Develop and execute a knowledge base and self-service strategy that increases ticket deflection., • Analyze support data to identify recurring issues and partner with Product to eliminate root causes., • Shift the organization toward proactive issue prevention (reducing inbound demand), not proactive relationship management., • Continuously evaluate tools, workflows, and documentation to improve efficiency at scale., • Cross-Functional Collaboration, • Partner closely with Product to surface trends, defects, and usability issues impacting support volume and customer experience., • Collaborate with Sales to improve pre-sale expectation setting and post-sale support readiness., • Serve as the internal voice of support, advocating for product and process improvements that reduce customer friction., • Ensure clear escalation and communication paths for high-impact customer issues., • Performance Measurement & Reporting, • Establish and own Customer Support KPIs, including:, • SLA attainment, • First response and resolution times, • Backlog health and ticket aging, • Escalation rates, • CSAT and service quality indicators, • Ticket deflection and automation effectiveness, • Provide regular reporting to leadership on support performance, capacity, risks, and trends., • Pull, analyze, and interpret call data to identify trends, diagnose performance gaps, and drive staffing, coverage, and workflow decisions., • Use data to drive staffing models, prioritization, and continuous improvement initiatives. The ideal candidate: • 2-5 years of experience leading Customer Support or Technical Support teams in SaaS or technology environments., • Proven success running high-volume support operations with strong operational discipline., • Deep experience with ticketing platforms, automation tools, and support analytics., • Deep Proficiency in modern cloud-based phone systems (Zoom Phone or Similar); including call routing, tier or queue configuration, and reporting., • Demonstrated ability to improve efficiency, predictability, and customer experience simultaneously., • Strong operational and workflow leadership with a track record of applying prior best practices to improve efficiency, scalability, and consistency., • Strong leadership, communication, and change management skills., • Data-driven mindset with excellent analytical and problem-solving abilities., • Experience in MedTech or HealthTech a plus. Benefits: • Competitive Salary, • 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA, • Short-term and Long-term Disability, • Life Insurance, • 401k Matching, • Work from Anywhere within the US, • Flexible PTO, • 100% Paid Parental Leave, • Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period, • Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

ABOUT US Stio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog, B2B and its Mountain Studio® retail locations. We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign® approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly. We think that outside is the best side and that you can’t improve on nature. It’s good for mind, body and soul, and it’s our responsibility to help enable access for all people, regardless of race, gender, beliefs, background or ability. We strive for inclusion at Stio and in our local and national communities. YOUR ROLE The Product Developer (PD) at Stio® executes all aspects of product development, primarily apparel and accessories. Driving to seasonal timeline and Stio quality standards. Product Developer owns fit excellence, fit consistency, pattern study, construction quality, BOM ownership, and understands costing for each of their products. In partnership and support from Design, Materials & Product Line Management, and Production/Sourcing, the PD will deliver on time production approval for each garment according to design brief, fit intent, and Stio quality standards. Product Developer is responsible for direct communication with the factories ensuring efficient accurate product development, and effective problem solving from launch to production approval. Candidates must be located in the Rocky Mountain West or West Coast regions of the United States. Eligible states include Washington, Oregon, California, Idaho, Montana, Wyoming, Colorado, Utah, Nevada, and Arizona. YOUR RESPONSIBILITIES • Demonstrate and meet expectations for effective, clear and timely communication through product development team, and with factory partners, • Collaborate with Sr Developers, Product Development Director, and POD (product) team to ensure successful launch of assigned product range., • Support materials team to ensure the assigned materials and trims meet function garment needs, as well as wear and wash requirements., • Actively manage factory relationships including timelines and workflow. Understanding the PO dates and Factory WIPs to prioritize the work accordingly for on time proto and production expectations with target to ship by sea., • Support the product development process for inline products considerate of materials and construction that meet design expectations, understanding the gross margin targets, • Track the development schedule of all assigned product to ensure timely completion of development according to the product calendar and GTM calendar., • Execute technical development of the assigned range to ensure top quality construction suited for the materials and end use of the product, • Execute fit intent (silhouette) considerate of fit statement, design, end use, intent of the product through clear analysis, documentation, communication and adherence to fit and brand identity standards., • Utilize Fit blocks (create as needed), Pattern library, and 3D to deliver consistent and meticulously crafted fit across categories and end uses, • Create, maintain and publish all digital and physical records associated with styles including but not limited to: spec measurements (MMC), Bill of Materials, technical sketches, comments and revisions, fit and construction reference samples, • Troubleshoot construction challenges through partnership with technical design and production teams, detail sketches and thorough review of all products, • Support hand off of production ready product to production team by delivering completed specification for each product in form of complete Centric Techpack, • Support Sales Asset / Sales Samples process and tracking for Sales to meet their sales goals, • Maintain Centric as the primary platform for all product creation processes and tracking such as: tech sketches, creating & maintaining BOMs, MMC/size charts including grade rules, updating color BOMs, publish revisions and comments., • Seek input from PD team members to verify expectations as well as gain consensus throughout development cycle, • Maintain PIM (Product Information Management) as part of the GTM cycle identifying features and benefits for each style owned. YOUR SKILLS AND EXPERIENCE • Bachelor’s degree or higher required, • 4+ years Apparel product development / Technical Design with a successful record of bringing product to market, • Professional application of Adobe Creative Suite, Microsoft Office and PLM experience, • Basic working knowledge of 3D software and patterning required, • Strong attention to detail, especially as it relates to sewing techniques, fit evaluation with, • body in motion, material drape and application, • Exceptional communication skills within Stio and with external vendors, • Ability to translate and apply many types of feedback to products, • Project management skills managing each product from concept to production, • Commitment to our company Mission, Vision, and Values THE FINE PRINT • Must be able to move around the office space, occasionally lift items up to 50 lbs, occasionally traverse ladders, and regularly work hands on with product, • Domestic and international travel as needed, • Medical, Dental Vision plans, • Company Paid Long Term Disability, • Employee Assistance Program, • 401k with Match, • Company Culture Committee: Health and Wellness, DEI, Environmental sub-committees, • Generous paid time off policies, • Gear test, perks, and more We provide competitive compensation packages, inclusive of base pay, incentives and benefits. The base salary range for this role is $80,000-$95,000. It would not be typical for someone to be hired at the top end of the range for the role, as actual pay will be determined based on several factors including experience, skills, and qualifications. This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. We're looking for a Staff-level Product Lead to own Astra's platform layer – the APIs, developer experience, control plane, and foundational infrastructure products that sit above the rails and make Astra the Payments Cloud rather than just a payments gateway. This is an IC role with principal-level scope: you'll shape the architecture of how customers interact with Astra, how they configure and extend the platform, and how Astra scales to serve increasingly sophisticated builders. You'll work directly with the Leadership Team and partner deeply with engineering, solutions, and go-to-market. The right person thinks like a platform architect, writes like an API designer, and ships like someone who has felt the consequences of a bad developer experience at 2am. * Astra's core API platform: authentication, versioning, pagination, rate limiting, error taxonomy, and the developer contracts that customers build on * The control plane product: configuration surfaces, rule engines, programmable routing logic, and the levers customers use to customize money movement behavior * Webhook and event architecture: delivery guarantees, retry logic, event schema design, and the observability customers need to build reliable integrations * Developer experience: documentation quality, SDK surface, sandbox fidelity, onboarding flows, and the time-to-first-transaction metric * Platform extensibility: how customers compose Astra's primitives – triggers, conditions, actions – to build complex payment workflows without custom engineering * Platform reliability and SLA products: how Astra communicates uptime, exposes status, and gives customers visibility into degradation * Long-term platform strategy: how Astra evolves from a multi-rail API into a programmable payments infrastructure layer, including agentic payment use cases * Define and maintain Astra's API contract philosophy – versioning strategy, backwards compatibility standards, deprecation policies, and schema design principles * Write detailed platform specs that engineering can ship from: precise, edge-case-aware, and grounded in how real customers build * Own the platform roadmap – balancing foundational investments (auth, observability, extensibility) against customer-facing features and reliability work * Conduct technical discovery with Astra's most sophisticated customers to identify platform gaps and extensibility needs * Partner with engineering to review API design, maintain developer ergonomics standards, and hold the bar on platform quality * Work with solutions and implementation teams to understand where customers get stuck, break, or build workarounds – and translate that into platform requirements * Drive the developer experience roadmap in partnership with docs, solutions engineering, and DevRel functions as they mature * Represent platform strategy in customer conversations, partnership discussions, and technical due diligence processes Required Experience * 6+ years of product management experience, with at least 3 years building developer-facing platform or API products at a technical infrastructure company * Deep expertise in API design – REST, webhooks, event-driven architecture – and strong opinions about what makes a platform great to build on * Experience owning a platform roadmap across authentication, configuration, extensibility, and observability layers * Strong understanding of how infrastructure companies create lock-in through developer experience, not just features * Comfort reasoning about systems-level tradeoffs: latency vs. consistency, configurability vs. complexity, generality vs. opinionation * Track record of operating as a principal-level IC – setting direction, influencing without authority, and driving outcomes across engineering and go-to-market * Exceptional written communication; you can produce a platform spec that is simultaneously a product document and a technical contract * Payments context is a plus, not a requirement – but intellectual curiosity about how money moves is required Preferred Experience * Experience building platform products at a BaaS, payments infrastructure, or developer tools company * Familiarity with the control plane / data plane architecture pattern as applied to developer platforms * Background in workflow or rules-engine product design – if-this-then-that style programmability at the infrastructure layer * Exposure to agentic AI use cases and how AI-native systems impose new requirements on payment infrastructure (context, controls, micropayment patterns) * You'll define the platform architecture of a company that has real ambitions to be category-defining infrastructure – the Snowflake of payments * You'll work directly with the founding team and the company's first Director of Product, with significant influence on product culture and engineering culture * Astra is profitable at Series B – the growth trajectory is funded, not a bet on future capital raises * The platform problems here are genuinely hard: multi-rail orchestration, programmable money movement, agentic payment primitives – this is not a CRUD application * Competitive compensation with equity in a growing fintech company. * Remote-first culture with flexible working arrangements * Small team, big impact — your work directly supports Astra’s ability to scale responsibly * Professional growth opportunities in compliance and risk management * Mission-driven — build infrastructure that powers financial innovation while meeting the highest regulatory standards Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team.

The Araca Group is a leading, global entertainment & merchandising company that has been prospering for over 25 years thanks to our innovative and collaborative team members. Araca’s employees act as brand ambassadors through creating live event and ecommerce merchandise experiences for some of the world’s top entertainment properties including Wicked, Cobra Kai, Back to the Future the Musical, The Outsiders, Hadestown, The Book of Mormon, Jeopardy, Beetlejuice the Musical, Ghostbusters, Death Becomes Her the Musical and many, many more! We are in search of a Universal Music Store Director to join our Account Management Team and to report to our EVP of Account Management & Retail Strategy. Position Summary The Universal Music Store, located 2 Penn Plaza, is UMG’s first permanent brick-and-mortar, superfan retail experience in North America. Operated by The Araca Group, the space brings artist campaigns to life while serving as a hub for exclusive artist merchandise, new releases, and live activations, connecting fans directly to the music and artists they love. The Universal Music Store Director is responsible for project managing the day-to-day operations, visual presentation, and event execution within a high-profile retail environment operating in partnership with Universal Music Group. This role serves as both a store leader and an account manager, ensuring seamless collaboration across Universal, Araca internal teams, and store staff to deliver dynamic, artist-driven retail experiences. Essential Duties and Responsibilities Include: Universal Music Store Operations • Ensures all store operations align with the UMusic Shop brand identity, • Partner with store managers and staff, providing leadership and direction for an exemplary customer experience, • Partner with internal Araca teams (inventory, visuals, ops) to regularly refresh the store and celebrate music industry milestones throughout the year, • Maintain accountability for store performance and operational efficiency Artist Activations & Event Execution • Execute in-store artist activations, appearances, and promotional events, • Oversee store floorsets and coordinate resources to execute rapid visual transformations supporting store events, • Act as the on-site lead during events, ensuring smooth coordination across all teams, • Anticipate and troubleshoot last-minute changes with flexibility and composure Visual Merchandising & Store Presentation • Collaborate with visual teams to execute compelling, brand-aligned store presentations, • Ensure strong visual storytelling that reflects artist campaigns and promotes sales, • Maintain attention to detail in all merchandising and displays to stay on-brand Account Management • Serve as the primary liaison between the UMG team, Universal Music Group, and internal Araca Group teams, • Translate partner needs into actionable plans for store execution, • Build and maintain strong working relationships with key stakeholders, • Continue to refine communication workflows., • Communicate updates, timelines, and recaps internally and externally clearly and consistently Inventory • Strategize on regular product refreshes and development for limited edition items, leveraging historical sales data, • Set up products in internal Araca systems for inventory tracking and POS, • Manage end-to-end logistics for stock transfers between the regional warehouse and retail store., • Reconcile vendor invoices for payment by Finance team, • Inventory counts, • Generate weekly projections and reports A day in the life of a Music Store Director: -Confirm gameplan for upcoming product refreshes and events. Coordinate with the label, artist management, and product teams. -Set and communicate timelines for product selection and order to artist teams for in-store activations. • Confirm seasonal floorset plans with UMG team and communicate schedules with internal Araca teams to support. -Upload product information into Araca systems for upcoming music releases so inventory can be ordered. -Conduct a weekly touchbase with the UMG team to discuss any operational concerns, upcoming event schedules, and pass along customer feedback. -Visit shop to ensure the floorset is executed correctly with the UMG team, third party merchandisers, and the shop staff. Key Skills & Competencies • Strong leadership and team management skills, • Exceptional organizational and project management abilities, • Ability to thrive in fast-paced, ever-changing environments, • Creative eye with a strong sense of visual presentation and branding, • Ability to execute visually compelling retail environments, • Excellent communication and relationship management skills, • Solutions-oriented with the ability to handle last-minute challenges Requirements • 3-5 years of retail management, event production, or account management experience, • Extensive & current knowledge of the music industry and trends across multiple genres, • Proven experience managing teams in a fast-paced, high-visibility environment, • Strong background in event planning or experiential retail, • Experience working and communicating with multiple stakeholders, • Tech-savvy and adaptable to systems such as NetSuite, Teams and CRM tools, • Proficiency in MS Office Suite (Word, Excel, PowerPoint) and other relevant software applications Missing some of these requirements, but know that you’re the right fit? We encourage you to apply and tell us why. The Araca Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Operations Lead Working at the core of a fast-paced, high-volume environment, the Operations Lead plays a key role in keeping the store running efficiently and effectively behind the scenes, while supporting the team on the floor. This role is responsible for executing operational processes, maintaining inventory accuracy, and supporting the flow of product from back-of-house to the sales floor. You’ll partner closely with the Assistant Store Director – Operations to ensure the store is organized, well-run, and ready to support the customer experience at all times. What You’ll Do Support the Store Operations • Own the execution of core operational processes, including shipment, replenishment, inventory, and stockroom organization, • Ensure all back-of-house functions are completed accurately, efficiently, and on time, • Maintain strong operational routines that support overall store performance, • Keep operational areas clean, organized, and easy to navigate Drive Sales Through Operational Excellence • Support scheduling execution, task management, and daily priorities, • Support daily priorities, task management, and ensure the store is operationally set up for success each day, • Identify and communicate opportunities to improve efficiency and workflow, • Help maintain a consistent and structured operating rhythm so the team can focus on the customer experience Own Inventory & Product Flow • Oversee shipment processing and ensure product is moved to the floor quickly and accurately, • Maintain stockroom standards, ensuring organization and accessibility at all times, • Support inventory accuracy through cycle counts and routine checks, • Partner with Brand Experience team to ensure product is placed correctly on the sales floor Support Compliance & Loss Prevention • Uphold all safety, security, and operational policies, • Support loss prevention efforts through awareness and consistent execution, • Ensure all operational procedures are followed consistently Support Total Store Success • Act as a visible, hands-on leader-on-duty on the sales floor, • Support the team in delivering a seamless, engaging customer experience, • Provide real-time feedback and guidance to maintain strong execution standards, • Partner with Brand Experience and People & Culture teams to ensure alignment, • Train and coach team members on operational standards and processes, • Reinforce consistency in execution through clear communication and feedback, • Support the development of future operational talent within the store, • Lead opening and closing execution – Ensure all opening and closing procedures are executed flawlessly, including team readiness, operational checks, store security, and setting the tone for daily success. Who You Are • 1+ years of store operations or retail supervisor experience, • Highly organized and detail-oriented, • Strong executor who is reliable and follows through, • Comfortable working in a fast-paced, high-volume environment, • Proactive, solutions-oriented, and able to spot inefficiencies, • Strong communicator and team collaborator, • Comfortable with physical tasks (stock handling, lifting, back-of-house work), • Tech-savvy and confident using retail systems and operational tools, • Flexible and ready to work nights, weekends, and holidays Reporting Structure • Reports to: Assistant Store Director - Operations, • Direct Reports: None Why You’ll Love It Here • Growth – We’re growing fast, and we want you to grow with us, • Team – Work with passionate, creative, and driven people, • Energy – No two days are the same—new drops, new trends, new opportunities, • Impact – What you do directly supports the team and keeps the store running smoothly If you’re ready to lead with energy, inspire a team, and build something unforgettable—we want to hear from you. Apply now and let’s make it happen.

We’re looking for a Director of Public Relations to shape how Brandon Blackwood shows up across fashion, culture, and media. This role will partner closely with the CEO to define and execute a communications strategy across PR, marketing, and social, with a focus on driving cultural relevance, press visibility, and sustained brand awareness. The Director of PR will own the brand’s earned media presence and press strategy, building and leveraging strong relationships with top-tier editors, stylists, and media to secure high-impact coverage. This role requires a balance of strategic leadership and hands-on execution, someone who can set direction, translate brand moments into compelling storytelling, and ensure excellence across all touchpoints, including media placements, events, and brand activations. What You'll Do: PR Strategy & Communications • Partner with the CEO/Founder to shape and execute an integrated communications strategy across PR, marketing, and social channels, • Ensure all PR initiatives reinforce brand positioning and align with key business priorities and growth goals, • Lead the development of messaging and storytelling across product categories and key brand moments, • Establish KPIs and reporting frameworks that connect PR efforts to measurable business impact Earned Media & Relationships • Own and manage all PR activities end-to-end, from strategy through placement, • Leverage and expand strong, existing relationships with top-tier US and international press, stylists, influencers, and VIPs, • Develop and execute tailored pitching strategies across RTW, accessories, and footwear launches, • Secure consistent, high-impact coverage across fashion, lifestyle, and cultural outlets Campaigns, Launches & VIP Strategy • Own and manage the PR calendar to ensure consistent and timely execution of launches, campaigns, and brand moments, • Develop and lead VIP and influencer strategy, including product placements, seeding, and key cultural activations such as New York Fashion Week, • Build and scale influencer partnerships and support affiliate and performance-driven collaborations in partnership with marketing, • Collaborate cross-functionally to ensure PR is fully integrated into broader campaign rollouts Events & Brand Visibility • Lead planning and execution of brand events, including sponsorships, talent sourcing, venue selection, guest list management, seating, VIP coordination, and invitations, • Ensure all events are strategically aligned and drive visibility, engagement, and meaningful press coverage Operations & Budget Management • Oversee the PR budget, including press previews and events, ensuring effective allocation and cost control, • Maintain strong organization across timelines, deliverables, and campaign execution in a fast-paced environment Team Leadership • Directly manage and mentor the PR team, setting clear expectations and maintaining a high standard of execution, • Remain hands-on across all aspects of PR, balancing leadership with day-to-day involvement About You: • 4 - 6+ years of experience in Fashion/Retail Public Relations, Digital PR, or Communications, • Bachelor’s degree in Public Relations, Communications, or a related field, • Proven ability to operate both strategically and tactically, with a willingness to execute day-to-day PR tasks, • Exceptional written and verbal communication skills, with strong experience drafting press materials and pitching media, • Deep, established relationships with top-tier fashion editors, stylists, and media, with the ability to drive immediate coverage, • Demonstrated success securing high-impact media placements and leveraging strong press relationships, • Strong understanding of publicity metrics and ROI, with the ability to assess performance and adapt strategies, • Deep knowledge of the luxury and digital retail space, including competitors and industry trends, • Highly organized with strong project management skills and the ability to manage multiple priorities independently, • Experience managing budgets and allocating resources effectively, • Proficiency in Google Workspace and Microsoft Office (Docs/Sheets/Slides; Word/Excel/PowerPoint), with the ability to manage reporting, presentations, and collaboration efficiently, • Familiarity with Shopify, with an understanding of how PR initiatives support e-commerce performance Brandon Blackwood is an equal opportunity employer. We are committed to building a diverse and inclusive team and welcome applicants of all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law.

Company Overview: Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people’s lives. Position Overview: Reporting to the Visual Director, Create and Maintain our brand standards and corporate visual guidelines to maintain brand integrity. A creative individual who can plan, create and execute styling based on overall business strategy. Has a strong sense of understanding current trends and knowing how to apply them to our brand. Supports cross functionally as well as monthly window styling guidelines and store support. Job Responsibilities: • Create and execute All store styling guidelines based on Global guidelines, • Maintain our sample room weekly with new arrivals and overall presentation keeping it clean and organized, • Monthly competitive research, • Support with prop sourcing and purchasing, • Assist Public Relations Department with special PR projects such as seasonal Press previews for US – 2 times a year., • Assist the Marketing Department in marketing related activities – In-store events and setups. Preparation and execution., • Create monthly company styling guidelines, • Create monthly Window styling Monthly VMD manual styling with a focus on campaign/core items., • Support Monthly VMD styling school training for store, • Weekly display news to be shared to all stores with specific styling guidelines., • New store opening support for styling, • Store campaign setup in our NYC Flagship stores – Monthly, • Partner with Global teams to create, prepare for and implement seasonal merchandising presentations and manage new visual merchandising initiatives., • Provide product and brand knowledge to employees and customers., • Exemplify and enforce company policy and procedure., • Other duties as assigned by supervisor Qualifications: • 3 – 4 years retail visual merchandising or Styling experience, • BFA and or Associates Degree in fashion design, • BA in visual/fashion design, exhibition design, or similar relevant field, • Adobe Creative Suite (focus on Photoshop/Illustrator), Adobe Acrobat, Microsoft Office (focus on Excel), • Proven visual merchandising ability within a high-volume retailer, • Create visual window displays and concepts, manage priorities and execute initiatives, • Attention to detail, • Strong time management and organizational skills, fast paced and meeting deadlines, • Excellent verbal and written communication skills, • Understand, interpret, and delegate based on HQ visual merchandising direction, • Offer solutions to store specific visual and merchandising challenges using brand standards and HQ direction as a guideline, • Ability to identify potential Visual Merchandising opportunities and provide creative solutions, • Proven ability to create teams and partnerships, • Ability to train and develop a team, • Leads by example and is hands on, • Positive and professional attitude, is flexible and adaptable, • Ability to prioritize tasks and react to changing priorities, • Ability to effectively communicate with corporate and store personnel, • Has a creative flair and the ability to conceptualize as well as an understanding of current and future trends Physical Requirements: • Lift and carry up to 30 lbs, • Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds, • Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing* Sample room maintenance by lifting, unpacking, packing and reorganizing Schedule Requirements: • Ability to work a flexible schedule that meets the business needs, • Overnights will be necessary in this position. Hourly Rate: $39.00/hr. - $44.00/hr. *The offered compensation range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, UNIQLO USA does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Digital Marketing Manager The Kodak Group | Hoboken, NJ The Kodak Group is seeking a Digital Marketing Manager to lead and elevate our digital presence across our portfolio of luxury watch and jewelry brands. This role is ideal for a highly motivated, hands-on marketer who is eager to take ownership of our digital ecosystem — from website experience to lead generation and performance marketing — and help drive the next phase of growth. You will play a critical role in shaping our online presence, optimizing performance, and building a best-in-class digital experience that reflects the luxury standards of our brands. Key Responsibilities • Own and manage the full digital ecosystem, including website, lead generation, and performance marketing initiatives, • Drive customer acquisition through paid media channels (Google Ads, Meta, PPC, paid social), with a focus on measurable growth and ROI, • Oversee website strategy and day-to-day execution, including product uploads, content updates, UX improvements, and site optimization, • Analyze website and campaign performance, providing clear reporting on KPIs, lead generation, traffic, and conversion metrics (WoW/MoM), • Implement data-driven merchandising strategies across homepage, product pages, and landing pages to improve engagement and conversion, • Collaborate with the marketing team to execute a 360° strategy across digital, social, email, and brand initiatives, • Help define and evolve our digital brand voice and storytelling, ensuring a consistent, elevated luxury experience, • Manage relationships with external partners (e.g., SEO agencies, vendors) and ensure best practices are maintained, • Lead content and asset coordination, including product imagery, vendor assets, and on-site content updates, • Continuously identify new opportunities to grow online revenue, improve lead generation, and enhance the customer journey Qualifications • 4–6+ years of experience in digital marketing, eCommerce, or performance marketing (luxury, fashion, or retail preferred), • Strong understanding of digital ecosystems, including paid media, SEO, email marketing, and website management, • Proven experience in lead generation, customer acquisition, and campaign optimization, • Proficiency in tools such as Google Analytics, Google Ads, Meta Ads Manager, CRM platforms, and marketing automation tools, • Strong analytical mindset with the ability to translate data into actionable insights and growth strategies, • Highly organized, detail-oriented, and comfortable managing both strategy and execution, • Creative thinker with an eye for luxury branding and elevated digital experiences, • Strong communication and collaboration skills, with the ability to work cross-functionally in a fast-paced environment Additional Details • Full-time, in-office (5 days/week) in Hoboken, NJ, • Reports directly to the Director of Marketing, • Opportunity for growth and advancement as the digital function continues to expand How to Apply Interested candidates are invited to submit their resume, along with any relevant portfolio or supporting materials, to

We're hiring a associate men's designer for our outdoor, fishing, and golf lines focusing on sportswear, outerwear and graphics. You will be responsible for creating and managing the lines through the development cycle and helping to bring your creations to life once the production cycle has started! You will also be responsible for developing customer specific private label projects as needed for our retail partners. Responsibilities: Development Cycle • Thorough knowledge of the Outdoor, Fishing, and Golf apparel markets. Including the current trends in fabrics, sillhouttes, market leading brands, and how to combine those inspirations into a line while maintaining a unique brand identity., • Coordinate with women's designer and design director to ensure cohesive look and vision across men and women lines for each season, • Manage and maintain T&A Calendar, Sku Count, • Merchandise the line to ensure seasonal development meets company deadlines and strategies for sales growth., • Create style development plan for seasonal product consisting of outerwear, sportswear, and graphics in line with the brand’s core principles., • Participate in internal design meetings with sales and management to showcase new development and update the team on time line and issues throughout the development cycle., • Create seasonal production direction through garment research, trend analysis and color palette creation., • Develop a color palette seasonally to use across the product line., • Create and develop designs through B&W sketches, • Color cad out all seasonal brand development and put together in the seasonal development deck for sales, • Work with the graphic and print development team throughout the development and production process on making factory ready artwork files; pitching pantones, creating artwork placements and resizing artwork to the correct scale., • Review and approve lab dips, wash panels (as needed) and print strike offs for seasonal development, ensure color and execution follows as per the design direction., • Work in PLM Webtech to create tech packs, including uploading style details, sketches, label placement, branding, bill of materials and color cads., • Work with the technical team to pass off technical direction for development style detail callouts and specs in PLM., • Work and follow up with overseas factories to develop new styles and source new qualities., • Update the development chart weekly including sample status and etas for each development style, • Manage seasonal fabric library by brand and factory, • Pass off all styles to the assistant designer as they come in to be tagged correctly and passed off to the sales assistant to be photographed., • Review all received garments with the sales team and pass off to them to put in the showroom. Production Cycle • Attend handoff meetings for orders; review the garments ordered, pass off color standards to the production manager, review artwork needed/pass off if ready prior to the meeting and review costing and garment changes., • Work on production orders, updating and uploading the styles into PLM; sketches, style details, Bill of Materials (colorways), label placements, branding and hangtags., • Create and manage the hangtag development library, all development styles need to have appropriate hangtags to follow per each garment’s specific features., • Pass off production order details to the production manager and technical designer to input the grading, specs and garment callouts. Pass off any factory ready artwork files (graphics and prints) and fabric standards to follow per order., • Attend all production fittings for the product through first fit to PP/TOP stage, advise fit comments to the tech to ensure the garment meets customer and brand fit requirements., • Work with the production manager throughout the production cycle as they review fabric and trim approvals with you to ensure product maintains the same look and quality as the garment originally sold. Requirements: • 5+ Years Design Experience, • 3+ Years experience developing a full seasonal line, • Branded and Private label experience, • Current and relevant factory network for sourcing and development, • Expert with adobe design software: Illustrator primarily, Photoshop secondary., • PLM experience (a plus), • Team Player and open to design changes/constructive feedback., • A keen eye for detail and excellent follow through., • Ability to manage and meet deadlines, • In office position 5 days Compensation: Salary Range: $65-75K per year based on experience Benefits: • Generous PTO policy, • Medical, • Dental, • Vision, • 401K, • Short and Long Term Disability, • Commuter

Associate Merchandiser – E-Commerce Reporting To: Director of Digital Merchandising Brand/Product Focus: G-III Digital Division Location (On-Site): New York City, Midtown Manhattan – Fashion District About G-III Apparel Group, Ltd. | ___ G-III Apparel Group is a global leader in design, sourcing, manufacturing, distribution, and marketing. We bring excitement and confidence to customers through the fashion we create. With more than 30 owned and licensed brands, including some of the most sought-after names in global fashion, our success is driven by entrepreneurial thinking, operational excellence, and deep industry partnerships. Position Summary The Associate Merchandiser – E-Commerce plays a critical role in driving digital growth across G-III’s wholesale eCommerce channels, with a primary focus on Amazon. This position partners cross-functionally to execute category strategies, manage performance metrics, and deliver best-in-class online product presentation. The Associate Merchandiser acts as the category business owner—analyzing trends, monitoring performance, and identifying strategic opportunities to drive sales, profitability, and customer engagement. Key Responsibilities Business Management & Strategy • Partner with the Director of Wholesale and Finance teams to develop monthly sales plans, manage budgets, and forecast trends., • Oversee category performance to ensure business objectives are achieved, including forecasting, performance monitoring, and identifying risks and growth opportunities., • Conduct financial, competitive, and trend analyses to inform assortment and promotional planning., • Develop and execute promotional strategies for Amazon Vendor-Powered Coupons, Deals, and key tentpole events such as Prime Day and Cyber Monday., • Collaborate with Marketing and Operations teams to align promotions with strategic goals and budget allowances., • Analyze sales performance, consumer feedback, and historical data to inform assortment decisions., • Monitor competitive landscape and emerging trends to identify new growth opportunities., • Partner with Demand Planning, Marketing, and Digital Operations teams to align product, pricing, and promotional strategies., • Manage seasonal development calendars by organizing meetings, tracking deliverables, and ensuring deadlines are met., • Monitor inventory levels and proactively address low-stock and out-of-stock risks., • Coordinate with Supply Chain and Operations teams to maintain optimal product availability across eCommerce channels. Qualifications Required • Bachelor’s Degree in Business, Merchandising, Marketing, or related field preferred., • 3–5 years of experience in eCommerce, merchandising, planning, or digital retail., • Advanced Excel skills including data analysis, pivot tables, and reporting models., • Strong analytical, organizational, and time management skills., • Excellent written, verbal, and interpersonal communication abilities., • Prior experience with Amazon Vendor Central and Premium Analytics tools., • Working knowledge of digital performance metrics and promotional optimization., • Experience in cross-functional organizations and omni-channel retail environments., • Apparel or fashion industry experience preferred., • Competitive base salary, • Performance-based bonus opportunities, • Comprehensive medical, dental, and vision coverage, • 401(k) with company match, • Paid time off and company holidays, • Employee merchandise discounts across G-III brands, • Collaborative, entrepreneurial culture with professional growth opportunities Compensation Hourly Position: $31.25 - $36.06/hour (Based on a 40-hour work week) Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.. Equal Opportunity Employer Statement G-III Apparel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. G-III’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., G-III Sports, and more. G-III also holds licenses for Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville, and others. The company also operates retail stores for DKNY, Karl Lagerfeld Paris, and Donna Karan.

Director of Production | DKNY Swim G-III Apparel Group New York City Metropolitan Area (On-site) Profile: The Director of Production plays a pivotal role in overseeing the production processes for the DKNY Swim product category. You will be responsible for managing the production timeline, ensuring quality standards are met, and optimizing efficiency in production operations. Collaborate closely with cross functional partners such as design, technical design, and global sourcing partners. Reporting to: SVP of Production Brand/Product Focus: Swim Location (On-Site): New York City, Midtown Manhattan – Fashion District ESSENTIAL JOB RESPONSIBILITIES • Analyze and negotiate garment FOB costing with overseas offices and direct vendors., • Monitor and negotiate garment costing to meet or exceed corporate margin goals., • Work with design & merchandising teams as well as partners in overseas teams to supply costing options on marginally challenged styles., • Issue purchase orders and aid in monitoring the production process., • Confirm all costing and deliveries each season for all styles., • Work with buyer and merchandising on any production delivery delays and marginally challenged product., • Collaborate with Fabric, Design, and Technical Design., • Daily email communication with logistics regarding air & sea bookings., • Daily email communication with QC regarding quality issues., • Work with Sales teams for projections, minimums, deliveries, and sample requests. Requirements: • Minimum 8 years of experience in overseas Production Management, with substantial experience in the Swim category, • Strong cost negotiating skills combined with a detailed knowledge and understanding of garment cost breakdown., • Ability to work in fast-paced environment., • Understanding of product development process., • Strong Excel and other computer skills., • Must have the knowledge of how to estimate pricing., • Knowledge of garment testing. The pay range for this position is: $125,000 - $140,000 per year. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law. About G-III Apparel Group, Ltd. | G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team’s entrepreneurial spirit and our deep relationships across the industry. G-III’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under Cole Haan, Dockers, Converse, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.

Director of Production | Women’s Sportswear & Ready-To-Wear G-III Apparel Group New York City Metropolitan Area (On-site) Profile: The Director of Production plays a pivotal role in overseeing the production processes for the Women’s Sportswear and RTW product categories. You will be responsible for managing the production timeline, ensuring quality standards are met, and optimizing efficiency in production operations. Collaborate closely with cross functional partners such as design, technical design, and global sourcing partners. Reporting to: VP of Production Brand/Product Focus: Women’s Sportswear / RTW Location (On-Site): New York City, Midtown Manhattan – Fashion District Essential Job Responsibilities: • Analyze and negotiate garment FOB costing with overseas offices and direct vendors., • Monitor and negotiate garment costing to meet or exceed corporate margin goals., • Work with design & merchandising teams as well as partners in overseas teams to supply costing options on marginally challenged styles., • Issue purchase orders and aid in monitoring the production process., • Confirm all costing and deliveries each season for all styles., • Work with buyer and merchandising on any production delivery delays and marginally challenged product., • Collaborate with Fabric, Design, and Technical Design., • Daily email communication with logistics regarding air & sea bookings., • Daily email communication with QC regarding quality issues., • Work with Sales teams for projections, minimums, deliveries, and sample requests. Requirements: • Minimum 8 years of experience in overseas Production Management, preferably with sportswear and RTW categories., • Strong cost negotiating skills combined with a detailed knowledge and understanding of garment cost breakdown., • Ability to work in fast-paced environment., • Understanding of product development process., • Strong Excel and other computer skills., • Must have the knowledge of how to estimate pricing., • Knowledge of garment testing. The pay range for this position is: $125,000 - $145,000 per year. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law. About G-III Apparel Group, Ltd. | G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team’s entrepreneurial spirit and our deep relationships across the industry. G-III’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under Cole Haan, Dockers, Converse, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.

Massimo Bonini is looking for a motivated individual with experience in fashion wholesale to join the existing New York team. The ideal applicant will be a highly organized multi-tasker capable to work individually and in team, managing a selected group of brands from MB portfolio. The role presents the opportunity to drive the business from a commercial and creative standpoint. The individual will be responsible for achieving sales goals and developing long lasting client relationships by providing the highest level of customer service with existing and new customers. The position involves the maintenance of connections with key/high image accounts (keep in conversation, occasional visit, monitor and give feedback on competitive activity, etc.) as well as planning and organizing the sales campaign, coordinating all the aspects of it. The ideal candidate must be able to generate sales opportunities by identifying appropriate business targets to meet the market goals defined at the beginning of the season. The monitoring of the flow of activities required to achieve the growth of the brands for the assigned market (North America) is also a fundamental part of the job. The position involves to work closely with the brands represented, as well as with factories and the buyers, from a commercial and creative prospective. Occasional travels within the US and Internationally. The Role Account Management • Build and nurture strong, long-term relationships with wholesale partners across the American market, • Manage a portfolio of active and prospective accounts throughout the US territory, working closely with the Wholesale Director and the rest of the Wholesale Team, • Act as the primary liaison for assigned clients, ensuring clear communication and prompt resolution of operational needs (reorders, day-to-day communications, etc.), • Demonstrate full ownership of the business by tracking weekly selling reports, gathering client feedback, and adjusting strategies accordingly, • Maintain strong relationships with key industry buyers and upper management across markets, • Assist in preparing training decks and organizing product knowledge (PK) sessions with key accounts and retail teams, • Ensure that all wholesale partners accurately reflect the brand’s aesthetic and uphold consistency in visual identity across regions, • Collaborate with US Wholesale Director and Team to implement sales strategies and achieve revenue and distribution targets, • Plan seasonal sales budgets and targets based on market performance, sell-through, and customer feedback, • Organize the seasonal sales campaign in New York, ensuring optimal preparation for appointments, assortment reviews, and market presentations, • Work closely with the rest of the sales team to coordinate showroom setup, sales appointments, collection reveals, and seasonal market activities, • Meet with buyers and company leadership to present new collections each season and secure budgets for assigned accounts, • Produce comprehensive post-market analyses and performance reports to inform the brands (commercial, design, and merchandising teams) on US trends and needs, • Oversee the full order lifecycle (appointment, order entry, etc.) ensuring accuracy and timeliness, • Prepare regular sales reports with insights on account performance, forecasts, and market dynamics across the US market, • Analyze sales data, ST, and market trends to identify growth opportunities and challenges, providing actionable recommendations The Perfect Candidate • At least 4 years of relevant experience in fashion wholesaling, • Established relationship with key wholesale accounts in the US market, • Strong communication and interpersonal skills, both written and verbal, • Strong negotiation and presentation skills, • Excellent problem-solving and analytical skills, • Detail-oriented, highly organized, service-oriented, and deadline-driven, • Ability to work both independently and within a team, • Proactive, able to show initiative and contribute ideas to improve the showroom’s performance, • Enthusiastic, confident, and able to act as an ambassador for Massimo Bonini and its brands, • Strong commercial awareness and interest in fashion and wholesale, • Proficiency in Microsoft Office Suite and experience with CRM software (e.g., JOOR), • Bachelor’s degree in Business, Marketing, or a related field is preferred

Position title: TECHNICAL DESIGNER Starting date: As soon as possible Work Schedule: Full time – Monday to Friday 9:00am to 6:00pm Location: In office 5 days per week – Garment District, New York City ABOUT BAGATELLE Bagatelle International Inc. is a leading design house and manufacturer specializing in contemporary and modern women’s and men’s outerwear, sportswear, denim, and dresses. Based in New York, Bagatelle is recognized for its modern approach to design, trend-driven collections, and commitment to quality. The company owns and operates two dynamic lifestyle brands—Bagatelle Collection and Avec Les Filles—both known for their elevated aesthetic and strong market relevance. Our collections are proudly carried by top retailers including Nordstrom, Anthropologie, Macy’s, Bloomingdale’s, and Shopbop, earning a loyal customer base across North America. By blending creativity, operational excellence, and speed to market, Bagatelle continues to evolve as a leader in contemporary fashion. POSITION SUMMARY The Technical Designer is a key contributor to the product lifecycle, responsible for ensuring garments meet design intent, brand standards, and customer fit expectations through all stages of production. This role is highly collaborative, interfacing with design, sales, production, and overseas factories to deliver precise technical packages and maintain the integrity of Bagatelle’s quality and aesthetic standards. KEY EXPECTATIONS • Demonstrate ownership of the production cycle from initial fit through TOP., • Serve as a technical authority on fit, specs, construction, and grading., • Lead fit sessions and clearly communicate corrections to overseas vendors., • Be proactive, solution-oriented, and deadline-driven in a fast-paced environment., • Ensure adherence to brand and customer-specific technical standards., • Collaborate effectively with cross-functional teams and uphold clear, professional communication. JOB DESCRIPTION / RESPONSIBILITIES • Ensure execution of design and fit intent into production while maintaining quality and brand aesthetics., • Evaluate samples throughout development and production (Fit, PP, TOP) for specs, balance, workmanship, and construction., • Prepare garments for fittings and lead fit sessions (in-house and with customers)., • Communicate precise fit comments, pattern corrections, and visual references to overseas factories., • Create and manage tech packs, including detailed construction comments, graded specs, and updates., • Maintain sample tracking systems and prioritize workload based on delivery timelines., • Ensure deadlines are met within the production T&A calendar., • Work closely with Design, Sales, and Production to align fit, quality, and cost objectives., • Support Technical Director on new development programs and construction improvements., • Participate in hand-offs and attend weekly production meetings. THE IDEAL CANDIDATE • Minimum 5 years of technical design experience, preferably in a fast-paced production environments., • Bachelor’s degree in Technical Design or related field required., • Strong understanding of garment construction, grading, and fabric performance., • Proficient in Adobe Illustrator, Photoshop, and Microsoft Office Suite., • Exceptional communication skills (verbal, written, and visual)., • Detail-oriented with strong time management and organizational skills., • Able to multi-task, prioritize effectively, and operate with a strong sense of urgency., • A team player with a positive, problem-solving mindset. Sounds interesting? Apply today! Become part of a company that values creativity, collaboration, and continuous growth.

Job Position Title: Technical Designer, Denim Reporting to Title: Sr Director, Technical Design & Operations Summary: The Technical Designer, Denim is responsible for delivering exceptional garment fit and construction from development through production, upholding the highest standards of quality, precision, and craftsmanship in alignment with the brand vision. Reporting to the Senior Director, Technical Design & Operations, this role partners closely with Design, Product Development, and Production to maintain design integrity while ensuring consistency in fit, fabrication, and workmanship across all denim categories, bringing strong technical expertise in denim-specific fit, wash behavior, grading, and construction while independently managing assigned styles from initial development through final approval, proactively identifying and resolving fit and engineering challenges, balancing aesthetic intent with manufacturability, and driving timely execution in line with the merchandising calendar. Responsibilities include but are not limited to: Technical Development & Fit Execution • Independently manage assigned denim styles through all stages of development and production, • Lead and participate in fit sessions on live models, evaluating fit, balance, and overall garment execution, • Analyze samples for alignment with design intent, fit standards, and construction requirements; propose solutions through pattern corrections and garment re-engineering, • Ensure consistency in fit across styles through application of grading standards and established blocks Technical Documentation & Communication • Create and maintain comprehensive technical packages (tech packs), including detailed construction specifications, POMs, grading, and fit comments, • Clearly communicate fit comments, technical direction, and approvals to overseas factories and cross-functional partners, • Illustrate pattern corrections and construction details using Adobe Illustrator to support factory execution, • Issue final graded production specifications with leadership alignment Cross-Functional Collaboration • Partner with Design, Product Development, and Production teams to align on design intent, cost, and manufacturability, • Collaborate with factories and vendors to resolve fit, construction, and workmanship issues in a timely and effective manner, • Maintain strong communication with overseas offices and QC teams regarding fit status and approvals Process Management & Calendar Adherence • Track sample development, proactively manage timelines, and anticipate fit sessions based on sample flow, • Follow up with factories on key milestones (First Fit, PPS, TOP) to ensure adherence to Time & Action calendars, • Prepare garments and documentation for fittings, including measurement verification and review of prior fit history, • Approve samples at all stages within required timelines to support on-time production Operational Support • Compile and maintain technical reports and reference tools (e.g., PK reports, zipper measurement charts, rib specifications), • Coordinate fit model scheduling and ensure accurate tracking of usage and timely invoice submission, • Collaborate with patternmakers, production, and factories to resolve construction and workmanship issues, • Ensure timely approval of fit samples and issuance of final graded production specifications in line with the production plan, • Maintain clear, professional communication across all channels and contribute to a collaborative, feedback-driven team environment Position requirements: • 3–5 years of Technical Design experience, with a focus on denim, • Strong experience across men’s and women’s denim categories, • Proven expertise in garment fit, grading, denim specifications, washes, and construction techniques, • Experience within luxury or contemporary fashion environments strongly preferred, • Ability to manage multiple denim styles and competing priorities in a fast-paced environment, • Proficiency in RLM and Gerber systems preferred We are an Equal Opportunity Employer M/D/F/V In compliance with the New York City salary transparency requirements, the potential salary for this position is from $87,000 to $90,000, which represents a range commensurate with experience, knowledge, and skills required.

Job Title: Assistant Merchandiser – Digital Location: New York, NY Department: Digital / eCommerce Reports To: Director of eCommerce About G-III Apparel Group | ___ G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team’s entrepreneurial spirit and our deep relationships across the industry. Position Summary: We are seeking a highly motivated and detail-oriented Assistant Merchandiser – Digital to join our Digital team. This role will play a critical part in supporting eCommerce growth across key marketplace accounts such as Nordstrom, Macy’s, and TikTok Shop, and ensuring successful execution of online merchandising strategies. The ideal candidate is a proactive team player with strong analytical skills, excellent communication, and a passion for the apparel industry. Key Responsibilities: • Collaborate with sales teams to implement product assortment plans and execute online retail strategies, including product setup, updates, and pricing accuracy, • Create, launch, and maintain product listings while managing inventory levels and resolving stock issues, • Assist in planning and executing promotional campaigns, including coordinating discounts, product updates, and site merchandising assets (landing pages, banners), • Optimize product presentation and content to drive conversion and enhance the customer experience, • Monitor and analyze site performance metrics (traffic, conversion, sales) and identify opportunities for growth, • Partner cross-functionally to implement enhancements that improve user experience and drive revenue, • Translate data into insights and provide regular updates to stakeholders on business performance, • Adhere to project timelines, calendars, and key deadlines Who You Are: • A team player who collaborates easily and supports others, • A strategic thinker who sees the big picture and plans ahead, • A fast learner who adapts quickly and embraces new challenges, • A strong communicator who can clearly express ideas and listen actively, • A self-starter who takes initiative and drives work forward Qualifications: • Bachelor’s degree in Business, Merchandising, Marketing, or related field (or equivalent experience), • 1–3 years of relevant experience in eCommerce, merchandising, or retail, • Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook), • Advanced Excel skills required (VLOOKUP, pivot tables, etc.), • Experience working with eCommerce platforms (Amazon experience a plus), • Strong analytical and problem-solving skills with attention to detail, • Excellent organizational, time management, and communication skills, • Ability to work in a fast-paced, deadline-driven environment, • Experience in fashion or apparel industry preferred What We Offer: • Competitive salary, • Comprehensive benefits including medical, dental, vision, and 401(k), • PTO and company holidays, • Employee discounts The pay range for this position is: $26.45 - $28.85/hour ($55,000 - $60,000 per year.) Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law. G-III Apparel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Director of Financial Planning + Analysis for Luxury goods company Location: New York, NY (3 days onsite/2 days remote) Compensation: $190K - 200K + bonus potential + comprehensive benefits + 401K match + PTO About the Company: Luxury Fragrance House has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. Its flagship boutique is in Paris. Director of FP&A Role Overview: Location: NYC office Reports to: CFO/COO Team Size: Leads 3 FP&A managers Key Responsibilities Financial Planning: • Lead annual budgeting, monthly closings, quarterly reforecasting., • Analyze margin, contribution by channel/product., • Manage inventory financial performance., • Partner on Opex management for efficiency and cost improvement., • Oversee Capex evaluation and investment profitability., • Control departmental financial activities including cost control., • Provide variance analysis to identify risks/opportunities., • Translate strategic plans into realistic budgets with action plans., • Define and monitor KPIs for financial and operational metrics., • Challenge assumptions, provide strategic insights for executives., • Optimize ERP setup for data quality and process efficiency., • Lead continuous improvement initiatives., • Assist in policy/procedure establishment., • Ensure compliance with accounting, financial controls, authority levels., • Lead and develop FP&A managers., • Foster growth mindset and continuous improvement culture., • Build partnerships across departments and HQ (France)., • Bachelor’s degree in Finance, Accounting, or related (MBA preferred)., • Proven experience as Director of FP&A or similar, preferably in luxury or consumer goods company, • Strong skills in financial analysis, budgeting, forecasting, modeling., • Proficiency with financial reporting tools (Excel, planning software)., • Excellent communication and presentation skills., • Collaborative with cross-functional teams and senior executives., • Business-driven, proactive self-starter., • Solution-oriented mindset., • Change management capability. You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting ___. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

About Danimás: At the intersection of luxury fashion and entertainment, Danimás is redefining what strength means to women. Rooted in the Athlete of Life philosophy, we merge style, sport, and culture to create products, stories, and experiences that empower women to move with ambition and live without limits. Founded by Dany Garcia, Danimás is building a new blueprint for luxury — where performance meets power, and culture fuels growth. Role Overview: Danimás is seeking a Senior Social Media Manager to lead the strategy, execution, and evolution of the brand’s social ecosystem across all platforms. This role sits at the intersection of brand, culture, editorial, and performance shaping how Danimás shows up daily while ensuring every touchpoint reflects a cohesive, elevated, and culturally relevant point of view. This is a highly collaborative role that requires both strategic thinking and hands-on leadership. The Senior Social Media Manager will oversee channel growth, content planning, community engagement, and platform optimization while helping translate the broader brand vision into meaningful social storytelling. The role reports to the Director of Integrated Marketing and works closely with the CMO to ensure alignment across brand, editorial, campaign, and business priorities. This role will collaborate closely with internal teams and external partners, including The Garcia Companies (TGC), creators, agencies, and production partners, to bring campaigns and content to life while maintaining clear ownership of strategy, execution, optimization, and results. Key Responsibilities: Social Strategy & Channel Leadership • Lead the social media strategy across all platforms including Instagram, LinkedIn, Pinterest, and Facebook • Develop channel-specific growth strategies that align with brand and business objectives • Shape how the Danimás brand voice, philosophy, and visual identity come to life across social platforms in partnership with the creative team. • Ensure all content reflects an elevated, editorial, and culturally relevant point of view • Identify opportunities for audience growth, engagement, and community development • Stay ahead of platform trends, cultural shifts, and emerging opportunities within fashion, wellness, luxury, and fitness Content Planning, Campaign Integration & Collaboration • Own and manage the master social content calendar across campaigns, editorial, product launches, and brand moments • Translate brand and campaign direction into actionable social strategies and content plans • Partner cross-functionally with brand, editorial, e-commerce, PR, product, and creative teams to ensure alignment across: o Campaign messaging and rollout o Product storytelling o Editorial content o Key launches and seasonal moments • Collaborate with external partners, creators, agencies, and production teams to ensure seamless execution • Work closely with the Director of Integrated Marketing and CMO to ensure social is fully integrated into broader marketing and brand strategy • Ensure all social storytelling ladders back to larger brand, editorial, and commercial objectives Community, Creator & Audience Development • Oversee day-to-day community management across all platforms, • Build and nurture a highly engaged and loyal audience, • Identify culturally relevant conversations, creators, and partnership opportunities that align with the Danimás brand • Support creator and influencer partnerships across campaigns and launches, • Develop strategies that deepen audience connection and strengthen brand affinity Performance, Reporting & Optimization • Own social performance reporting across engagement, audience growth, traffic, and conversion metrics • Translate analytics and platform insights into strategic recommendations and optimization plans • Partner with paid media teams to align organic and paid social strategies, • Test and optimize content formats, messaging, cadence, and timing to improve performance • Support audience growth through social-to-email conversion strategies and broader customer journey initiatives • Present key performance insights and recommendations to leadership Operational Leadership • Lead cross-functional social planning and workflow management, • Help establish processes, systems, and best practices that support efficient execution and long term growth • Manage external social, creator, and content production partners as needed, • Bring structure, organization, accountability, and clear communication across all social initiatives Required Skills: • Strong creative judgment and elevated taste level, • A strategic thinker who understands social as both a brand-building and performance-driving channel • Someone who understands content as a system, not just output, • Deep understanding of culture, storytelling, and audience behavior, • Ability to balance long-term brand equity with short-term performance goals, • Collaborative leader comfortable influencing across multiple teams and stakeholders • A self-starter who brings clarity, accountability, organization, and strategic thinking to execution Qualifications: • 7–10+ years of experience leading social media strategy and execution for luxury fashion, premium lifestyle, apparel, or culturally driven brands • Deep understanding of social storytelling, culturally relevant content, and elevated brand positioning with a strong eye for creative, styling, and visual direction • Expertise across Instagram, Facebook, LinkedIn, Pinterest, and emerging social platforms • Strong understanding of content strategy, platform behavior, audience engagement, and analytics • Experience building social strategies that balance brand storytelling with measurable business impact • Proven ability to manage multiple workstreams and stakeholders in a fast-paced environment • Experience collaborating cross-functionally across creative, editorial, marketing, PR, and paid media teams Location: New York, NY (hybrid), with travel 1–2x/month as needed Reports To: Director of Integrated Marketing Salary Range: $90,000 - $120,000 Interested candidates may apply by submitting their CV to .

Job Summary: As part of our retail team, the East Coast Regional Manager is responsible for developing extraordinary Store Managers, creating great customer experience and impacting growth across Longchamp Boutiques through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding and passion for luxury goods and fashion. You will oversee retail store operations of a given district/region to maximize sales and profitability, define strategies to drive retail store sales, manage leaders in the day-to-day performance of their jobs and develop diverse teams that know their markets, communities and customers. Must be comfortable travelling approximately 70% of the time on the East Coast. Essential Duties & Responsibilities: • Lead management initiatives across the region including new store openings, remodels, closures, systems implementations, and organizational changes., • Maintain awareness of market trends in the retail industry. Understand forthcoming customer initiatives and monitor what local competitors are doing; initiate changes to improve the business when needed., • Drive consistent execution of brand standards, luxury service rituals, and visual guidelines across all locations, ensuring brand integrity and excellence at every customer touchpoint., • Manage the daily retail operations. Plan and implement all Retail activities to maximize sales., • Achieve the company targets in areas of net sales, budget, cost, stock and personnel., • Proactively identify underperforming locations and develop targeted action plans to improve sales performance, customer experience, and operational efficiency., • Responsible for sales, business planning, product presentation, VM, stock control, sales service, POS operations, POS promotions/marketing, operational marketing, POS upkeep and team motivation., • Development of individual and POS retail skills base, which includes understanding of POS system, reporting., • Ensure all teams have clear measurable goals & objectives (KPIs)., • Monitor store schedules and ensure they are made in line with business needs, • Ensure weekly reports are duly completed by stores. In addition, for concessions specifically, monitor reconciliation report to track performance., • Ensure Clienteling (CRM) becomes a key focus in each store, driving client opt-in, clienteling conversion and customer retention., • Ensure all training is documented, time lined and followed up., • Promote Train the Trainer culture within area., • Action yearly Manager performance reviews., • Interview, hire, and train new employees in collaboration with HR, VP/Managing Director of Retail and Retail Trainer., • Ensure compliance with all company policies, labor laws, safety standards, and loss prevention practices across the region., • Partner with HR to address employee relations matters, performance management, coaching, corrective action, and retention strategies., • Complete new hire paperwork, orientation, and collaborate with HR., • Ensure adherence to company E-Training programs., • Compile competitor information upon request., • Implementation of travel plan in liaison with VP/Managing Director of Retail., • Ad hoc duties defined by the VP/Managing Director of Retail. Requirements Minimum Requirements: • BA degree in business or a related degree or equivalent work experience & education., • 5+ years of luxury retail experience managing multi-site stores, departments or units, P&L, inventory, operations and customer service., • 5+ years of management experience leading at least a team of 6 or more, including training and coaching, with strong leadership and communication skills., • 3+ years of experience in a customer service-oriented role desired., • Experience in a multi-unit environment, knowledge of retail or hospitality industry operations and financial reporting., • Experience partnering with department store concessions and/or multi-channel retail formats preferred., • Strong planning, organizational, interpersonal and problem-solving skills., • Proven experience managing store openings, remodels, and/or expansions within a luxury or premium retail environment., • Ability to work full-time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/or holidays., • Experienced in coaching, employee engagement, leadership and soft skills training., • Ability to influence and lead senior store leaders through change, ambiguity, and growth., • Proficiency in retail reporting tools, KPI dashboards, and CRM/clienteling platforms. Knowledge, Skills and Abilities: • Understand the Longchamp brand and have true passion for the clients and product assortment., • Be a team player who values a collaborative environment., • Possess a “client first” service mentality., • Have strong sales and client experience, particularly in the luxury market., • Demonstrate strong business acumen and ability to interpret data., • Can demonstrate proven success in meeting sales goals and achieving KPI’s., • Have a strong sense of integrity and an ability to lead by example., • Extensive knowledge of retail and the operational processes., • Capable of resolving escalated issues and the ability to collaborate when necessary., • Strong executive presence with the ability to communicate effectively with senior leadership, store teams, and external partners., • Flexibility to travel extensively and adapt to changing business needs across the East Coast region. (Connecticut, Delaware, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Virginia) Physical Demands & Working Conditions: • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.?, • Travel is required approximately 70% of the time. Benefits Offered: • Medical Insurance, • 401(k) with Company Match, • Company-Paid Life Insurance, • Supplemental Life Insurance, • Accident Insurance, • Company-Paid Short-Term and Long-Term Disability Insurance, • Maternity and Paternity Leave, • Pet Insurance, • Flexible Spending Account (FSA), • Employee Assistance Program (EAP), • Gym Membership Reimbursement Salary Description $140,000 - $160,000, plus bonus

Senior Technical Designer | Karl Lagerfeld, Donna Karan Dresses G-III Apparel Group Success Profile: The Senior Technical Designer for Dresses is responsible for ensuring that design vision is translated into a well-constructed and manufacturable garment that reflects brand’s esthetics and design integrity. As a member of the Technical Design team, you will conduct fit sessions, communicate fit session to vendors, G-III global offices and work cross-functionally to ensure accuracy of garment measurements, fit, construction details and flow of information while addressing any technical challenges during the development and production process. Brand/Product Focus: Karl Lagerfeld , Donna Karan Dresses Reports To: Director of Technical Design Location (On-Site - 5 Days per Week): New York City, Midtown Manhattan – Fashion District Key Accountabilities: • Manage product lifecycle from Showroom sample through pre-production fit approval., • Oversee pre-production samples development, ensuring they meet design specifications and quality standards., • Develop comprehensive technical packages, to final full graded specifications. Determine necessary corrections, utilize garment patterns effectively to achieve the desired fit, silhouette, and style., • Lead live fit sessions to evaluate and refine fit, construction, and quality. Execute fit comments in a timely manner to ensure the fit process remains aligned with production timelines and objectives. Provide grading guidelines to vendors after fit approval, ensure that grading is executed accurately to preserve the integrity of the design and fit across all sizes., • Partner successfully with Product Development, Design and Production teams to ensure fit and product development process stays in line with production and action timelines. Create and manages WIP report for development tracking and garment delivery Education and Experience: • 7+ years of Technical Design experience, • College degree, or equivalent professional work experience, required Skills and Behaviors: • Proven expertise in apparel fitting, specs and patterns, • Working knowledge of PLM, Illustrator, Photoshop, PowerPoint, Excel, • Strong project management and multi-tasking skills with critical attention to detail, • Confident, engaging verbal and written communication skills, • Motivated to work in a high energy environment at the speed of fashion with ever-changing priorities, • Ability to work independently and work to meet multiple deadlines, • Ability to build and maintain relationships with other departments as well as vendors and other overseas offices What We Offer • Competitive compensation, • Comprehensive medical, dental, and vision benefits, • 401(k) with company match, • Generous PTO and paid holidays, • Employee discounts across G-III brands, • Career growth opportunities within a global fashion organization, • A collaborative, innovative environment working with industry-leading brands The pay range for this position is: $90,000 per year -$115,000 per year Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law. About G-III Apparel Group, Ltd. | G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team’s entrepreneurial spirit and our deep relationships across the industry. G-III’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under Cole Haan, Dockers, Converse, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.

JD WATCHES | New York City Full-Time | In-Person Competitive Salary + Commission JD Watches is a leading luxury timepiece retailer specializing in pre-owned and new Rolex, Audemars Piguet, Patek Philippe, Cartier, and other high-end brands. Known for our integrity, concierge-level service, and deep industry relationships, we are expanding and seeking a Sales Director to lead, scale, and elevate our sales organization. The ideal candidate is a natural relationship-builder with experience managing high-value sales teams, thrives in fast-paced environments, and understands the psychology of luxury clientele. You are confident, strategic, and lead with both professionalism and empathy. Key Responsibilities • Lead, mentor, and grow a high-performing sales team across retail, wholesale, and digital channels., • Develop and implement monthly and quarterly sales strategies to meet revenue targets., • Maintain and strengthen relationships with VIP clients, collectors, and dealer networks., • Coordinate and oversee showroom appointments, private viewings, trade shows, and events., • Work closely with Operations, Marketing, and Inventory to forecast demand and ensure product readiness., • Monitor sales pipelines, performance metrics, CRM data, and closing strategies., • Set sales standards and training protocols for negotiation, follow-up, rapport-building, and after-sale care., • Uphold brand values of transparency, authenticity, and trust. Qualifications • 5+ years of luxury sales leadership experience (watches, jewelry, fashion, automotive, or private client services)., • Proven record of meeting or exceeding revenue targets., • Strong negotiation, closing, and high-touch client service abilities., • Confident public presence and ability to represent the brand at events., • CRM and pipeline management expertise (HubSpot/Salesforce or similar)., • Passion for horology and knowledge of luxury timepieces preferred but not required (we can train the right person). What We Offer • Base salary + uncapped commission structure., • Access to inventory of high-demand luxury models., • Strong operational and marketing support., • Growth opportunities as we expand into new markets and platforms., • A collaborative, entrepreneurial, and fast-moving environment.

Production Associate | BCBG Suits G-III Apparel Group New York City Metropolitan Area (On-site) Success Profile: The Production Associate supports the Production team in the management of the pre-production and production stages of product (garment) lifecycle from initial prototype to finished goods delivery. Drives daily development process through communication with global vendor base throughout the product life cycle. Creates and manages WIP (Work-In-Progress) report. Issues POs (Purchase Orders). Prepares Buy Charts for monthly Buy Meetings with Sales and Design teams. Proactively highlights development issues and partners with Manager on resolutions. Prepares initial costing. Tracks internal development milestones. Attends fittings, as needed. Interfaces with Sales, Merchandising and Design teams. Reporting to: Director of Production Brand/Product Focus: BCBG Suits Location (On-Site): New York City, Midtown Manhattan – Fashion District Key Accountabilities: Reporting & Analysis: Creates and manages WIP report for development tracking and garment delivery; Prepares Buy Charts for Monthly Buy Meetings with Sales and Design teams; Provides status reports to manager Vendor Communication: Drives daily development process through communication with global vendor base throughout product life cycle; Proactively highlights development issues and discusses with manager to propose resolutions; Communicates approvals to vendors within required time frame Sample Management: Tracks samples for Public Relations and Global Sales channels and assists with special requests Production Management: Issues POs (Purchase Orders); Owns Seasonal Production Validation meetings; Prepares initial costing and partners with internal teams; Attends SMS (Salesman Sample) and production fittings, as required Product Development: Partners with the Design team for product development approvals; Tracks internal development milestones SMS deadline dates Product Lifecycle Management: Uses AS400, Gerber Web PDM and/or Yunique PLM systems Special Projects: Takes on and completes special projects, as assigned Education and Experience: • 2+ years of apparel (wovens) production professional work experience in a SKU intensive environment, required;, • Prior experience with suits, a plus, • College degree, or equivalent professional work experience, required Skills and Behaviors: • Advanced MS Excel skills: data manipulation, pivot tables, v-lookup, • Working knowledge of WebPDM, PLM, Illustrator, Photoshop, PowerPoint, an asset, • Experience using AS400, an asset; open to learn and use the AS400 system, required, • Strong project management and multi-tasking skills with critical attention to detail, • Confident, engaging verbal and written communication skills, • Motivated to work in a high energy environment at the speed of fashion with ever-changing priorities, • Ability to work independently and work to meet multiple deadlines, • Ability to build and maintain relationships with other departments as well as vendors and other overseas offices The pay range for this position is: $31.25 per hour/$65,000 per year (Annualized salary is based on a 40 hour work week)- $33.66 per hour/$70,000 per year (Annualized salary is based on a 40 hour work week) Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law. About G-III Apparel Group, Ltd. | G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team’s entrepreneurial spirit and our deep relationships across the industry. • G-III’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.

Senior Director of Merchandising and Retail Operations Most grocery executives manage shelves. This one will shape how people eat. Are you a senior grocery merchandising leader ready to own the strategy for how consumers shop, eat, and discover new products across a multi-store footprint? In this Senior Director of Merchandising & Retail Operations role, you’ll lead end-to-end merchandising, pricing, promotions, and in-store experience for an established grocery retailer. You’ll own P&L for key categories, build and mentor a high-performing merchandising team, and partner closely with Operations, Supply Chain, Marketing, and Finance to drive sales, margin, and customer loyalty across a complex, fast-paced store network. Senior Director of Merchandising and Retail Operations Role: -Set the merchandising and retail vision for stores, aligning assortment, pricing, and promotions with growth and profitability targets. -Lead category management using data to optimize mix, space, and margin. -Drive in-store execution of planograms, endcaps, seasonal sets, and signage that boost traffic, conversion, and basket size. -Use market data and customer insights to localize assortment and identify new product opportunities. -Own vendor strategy and negotiations, securing competitive costs, trade funding, and impactful joint business plans. -Partner with store leadership to ensure consistent retail standards, compelling presentation, and best-in-class customer experience. Senior Director of Merchandising and Retail Operations Background Profile: -5+ years in grocery/food retail merchandising, including multi-store leadership at a senior level. -Strong P&L ownership experience with a track record of growing sales, margin, and inventory productivity. -Deep knowledge of grocery categories and grocery dynamics. -Proven ability to build, coach, and inspire high-performing teams. Features and Benefits of Client: Comprehensive medical, dental, and vision insurance. Generous PTO Supportive, collaborative team culture. 401(k) with company match Bonus incentive plan

Job Description Summary The Director – Pricing Strategy leads the team dedicated to developing and evolving pricing strategies for long term health and market positioning of the TCP brands. This role oversees pricing governance, analytical frameworks, and cross‑functional execution across merchandising, marketing, supply chain, finance, and digital commerce with both HQ and offshore teams. The Senior Director of Pricing Strategy plays a critical role in balancing customer value, competitive pressure, and financial performance. In today’s data‑driven retail environment, pricing is a key strategic lever—and this role ensures pricing decisions drive clarity on positioning and promotions across all channels. Key Accountabilities • Develop and own the enterprise pricing strategy aligned with corporate financial and growth objectives., • Set pricing standards, frameworks, and governance across all retail channels (in‑store, e‑commerce, omni‑channel)., • Lead long‑term pricing initiatives, including value pricing, promotional effectiveness, markdown optimization, and dynamic pricing models., • Leverage advanced analytics, AI, and pricing tools to optimize price elasticity, demand forecasting, and margin performance., • Translate complex data into clear, actionable recommendations for executive leadership., • Collaborate with financial planning teams both pre-season and in-season to address discount rates and permanent markdown needs., • Work closely with merchant teams to provide insights for competitive pricing strategies, conducting both current and future positioning analyses., • Collaborate with financial planning teams both pre-season and in-season to address discount rates and permanent markdown needs., • Work closely with merchant teams to provide insights for competitive pricing strategies, conducting both current and future positioning analyses., • Actively participate in seasonal business strategy meetings with Divisional Merchandise Managers (DMMs), providing valuable insights to identify high-level opportunities., • Partner closely with Merchandising, Finance, Marketing, Digital, Supply Chain, and Store Operations., • Provide pricing guidance for new product introductions, private-label strategies, and category resets., • Support enterprise initiatives such as loyalty programs, personalization, and competitive benchmarking., • Establish KPIs and dashboards to track pricing performance and business impact., • Lead, mentor, and develop high‑performing pricing teams., • Build a strong pricing capability, culture of accountability, and analytical excellence., • Champion change management and adoption of pricing tools and processes. Education and Experience • Bachelor’s degree in Business, Economics, Finance, Analytics, or a related field (MBA preferred)., • 10+ years of progressive experience in pricing, strategy, analytics, or commercial leadership. Skills and Behavior • Prior experience using Salesforce Marketing Cloud (SFMC) is required., • Ability to understand and analyze financial aspects to make informed strategic decisions., • Deep expertise in pricing strategy, elasticity modeling, and margin management., • Strong financial acumen and understanding of P&L drivers., • Advanced analytical skills; experience working with large data sets and pricing software/tools., • Proven leadership and stakeholder management capabilities., • Ability to influence executives and drive alignment across diverse teams. Details: • Full-time role located in Secaucus, New Jersey, • Hybrid work model includes in-office days on Monday, Tuesday, and Thursday, • Health, Vision & Dental Insurance for full-time employees, • 401K with employer match program, • Generous employee discount

At Mavi, we believe in the power of denim to tell stories, connect people, and make lasting impressions. As a leading global denim brand, we pride ourselves on crafting quality, timeless designs that bring out the best in every individual. We’re on the lookout for a creative and passionate Visual Merchandising Manager to join our dynamic team and elevate the Mavi experience across our retail locations. Your Role: As the Visual Merchandising Manager, you’ll play a key role in driving our brand’s aesthetic and ensuring that every store, display, and window showcases Mavi’s essence. You’ll be responsible for curating impactful and inspiring visual experiences that not only tell our denim story but also deliver on brand consistency, customer engagement, and sales success. This role partners closely with the Visual Merchandising Director and Retail Director, while collaborating cross-functionally with Retail, Marketing, Buying, and Merchandising teams to ensure a cohesive and inspiring brand presentation. What You'll Do: • Design & Execution: Develop and implement visual merchandising strategies for multiple retail locations across the U.S., ensuring alignment with the seasonal campaigns, product collections, and overall brand vision., • In-Store Visual Excellence: Maintain visual standards, executing window displays, in-store setups, and product placement to engage customers and maximize product visibility and sales., • Collaborate & Train: Work closely with store managers and sales teams to deliver high-impact merchandising. Provide training to in-store teams on visual merchandising standards and techniques., • Brand Leadership Collaboration: Work hand-in-hand with company leadership to execute and bring to life key brand initiatives in retail settings. You’ll translate the brand’s vision into tangible, in-store experiences that align with Mavi’s strategic objectives and help push forward global campaigns., • Product Lifecycle Management: Oversee the product lifecycle, ensuring that allocated product is processed, merchandised, replenished, and filtered as appropriate. Ensure that the right product is displayed at the right time to drive sales, and that stock is always fresh, organized, and ready for customers., • Team Training & Development: Empower store teams with the knowledge and skills to manage the product lifecycle effectively. Train them to process, merchandise, replenish, and filter stock to maintain store presentation and stock flow, ensuring maximum efficiency and customer satisfaction., • Trend Spotting & Innovation: Stay ahead of industry trends, continuously seeking inspiration from fashion, design, and retail landscapes to innovate and refresh Mavi’s visual presence., • Performance Analysis: Analyze visual displays and store performance, adjusting layouts and strategies to improve customer experience and drive business results., • Travel: Travel between assigned locations, ensuring that all stores uphold Mavi’s visual standards and branding. What You Bring: • Educational Background: A Bachelor's degree in Fashion Merchandising, Visual Merchandising, or a related field., • Experience: 5+ years of experience in visual merchandising, ideally within fashion or retail, with experience managing multiple locations or regions., • Creativity & Passion: A keen eye for design, detail, and the ability to tell a compelling story through visual displays that captivate and engage., • Leadership: Strong communication and organizational skills to inspire and lead teams. Ability to influence others and work cross-functionally., • Flexibility & Adaptability: Comfort with frequent travel and the ability to adapt to different retail environments., • Knowledge: Proficiency in visual merchandising techniques, retail trends, and a deep understanding of how to elevate the customer experience through design. Why Mavi? • A Creative Environment: Work with a team that values fresh ideas and encourages creativity., • Growth Opportunities: Be part of a growing brand with opportunities to advance your career within the retail and fashion industry., • Employee Perks: Enjoy discounts on Mavi products, a supportive team culture, and the chance to work in a fast-paced, rewarding environment. Ready to join a brand that’s all about making denim your statement? If you have the eye for detail, the passion for denim, and the drive to creating inspiring retail landscapes, we’d love to hear from you. Apply now and be a part of Mavi’s legacy of style and innovation. Please include your visual merchandising portfolio with your application.

Head of Jewelry Production & Development Location: New York, NY (On-site) Reports to: Founder & Creative Director The Head of Jewelry Production & Development will oversee all aspects of jewelry design development, sourcing, and production. This role requires a highly organized, detail-oriented leader who can bridge creative vision with operational execution. You’ll work closely with the Founder & Creative Director, manufacturers, artisans, casters, and production partners to ensure that every piece meets the Susan Alexandra quality and craftsmanship standards. This is a hands-on role for someone who thrives in a fast-paced, growing fashion brand and brings expertise in jewelry design, production management, and vendor relations. As a senior team member, you will play a key role in shaping the future of the company. Key Responsibilities Production Management ● Lead and oversee the full jewelry production process—from sampling and sourcing to quality control and delivery. ● Maintain and strengthen relationships with existing vendors and artisans. ● Identify new manufacturing partners and cost-effective solutions to improve efficiency. ● Manage production schedules to ensure on-time delivery of collections, reorders, and special projects. ● Communicate proactively with internal teams and external partners, providing frequent updates on project status. Design & Development Support ● Translate creative ideas, sketches, and concepts into viable, high-quality samples. ● Advise on materials, feasibility, and cost efficiencies throughout the design process. ● Uphold consistency in quality and craftsmanship across all jewelry categories. ● Create and maintain a comprehensive “Jewelry Bible” documenting all materials, components, and production instructions. Team Leadership ● Manage, mentor and inspire the jewelry team. ● Foster collaboration across departments including design, operations, marketing and sales. ● Implement and refine systems, workflows and best practices to support growth. Budgeting & Operations ● Track production costs, pricing and margins to align with company goals. ● Oversee materials sourcing and inventory planning. ● Help create and maintain budgets and ensure cost transparency across projects. Qualifications ● 5–7+ years of experience in jewelry production or product development. ● Deep technical knowledge of jewelry materials, manufacturing methods, and finishing techniques. ● Established relationships with vendors, manufacturers, and suppliers (domestic and international). ● Exceptional organizational, communication, and project management skills. ● Proven leadership experience with the ability to mentor and grow a team. ● Strong problem-solving skills and adaptability in a fast-changing environment. ● A passion for craftsmanship, creativity, and the Susan Alexandra aesthetic. What We’re Looking For ● A proactive, solutions-driven leader who can anticipate challenges and keep production running smoothly. ● Someone who balances creative intuition with operational discipline. ● A collaborative team player who thrives in a dynamic, small-but-mighty brand environment.

Associate Designer – French Connection Sportswear Location: New York City, Midtown Manhattan – Fashion District (On-Site) Department: Design Reports To: Design Director / VP of Design About G-III Apparel Group: G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team’s entrepreneurial spirit and our deep relationships across the industry. Key Responsibilities: • Create sketches for development, both hand sketches and Adobe Illustrator flats., • Complete all aspects of design packages including sketching, tech packs, and creating/maintaining line sheets., • Research and develop innovative trims each season; research and source new fabrics., • Prepare and maintain tech packs from initial development through bulk production., • Organize and maintain all design development materials including artwork, trims, fabric worksheets, development samples, finalized tech packs, and line lists., • Attend garment fittings and assist Technical Designers; revise tech packs and communicate updates to factories., • Submit and approve artwork, strike-offs, wash panels, lab dips, and related materials., • Create CAD presentations for internal and external use with speed and accuracy., • Create and maintain charts for overseas sample requests., • Communicate daily with factories regarding ongoing product development., • Prepare samples for meetings and market appointments., • Enter PLM data and create BOMs for production., • Coordinate domestic and overseas development to ensure adherence to timelines and calendars. Who You Are: • Highly organized with strong project management and multi-tasking abilities., • Detail-oriented with the ability to manage a high SKU count environment., • Confident communicator who builds strong relationships with cross-functional teams and overseas partners., • Motivated to work in a high-energy environment at the speed of fashion with shifting priorities., • Able to work independently and meet multiple deadlines simultaneously., • Collaborative and solutions-oriented. Qualifications: • 3–5 years of professional apparel design experience., • College degree in Fashion Design or equivalent professional work experience required., • Experience in a high SKU count environment required., • Strong understanding of apparel styles, components, garment construction, and development processes., • Experience with apparel timelines, calendars, and production lifecycle., • Proficiency in Adobe Illustrator & Photoshop, MS Excel, and Microsoft Office Suite., • Advanced MS Excel skills including data manipulation, pivot tables, and VLOOKUP., • Working knowledge of PLM systems and BOM creation., • Strong written and verbal communication skills. What We Offer: • Competitive hourly compensation, • Comprehensive benefits including medical, dental, vision, and 401(k), • PTO and company holidays, • Employee discounts The pay range for this position is $31.25 – $36.06 per hour (non-exempt). Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law. Equal Opportunity Employer Statement G-III Apparel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About G-III Apparel Group, Ltd. | ___

Position Overview Design graphics that will be seen globally. As an Associate Women’s Graphic Designer supporting Off-White Womenswear and Scotch & Soda, you will contribute to seasonal collections for two internationally recognized brands with distinct and influential creative identities. Reporting to the Art Director, you will help shape seasonal graphics, prints, embroideries, and branded assets — translating creative direction into precise, production-ready artwork. This role offers hands-on involvement in the full graphic development process, from concept exploration through final production approval. Working cross-functionally with Design, Product Development, Production, and global vendor partners, you will ensure artwork is executed with technical accuracy, brand consistency, and commercial awareness. The ideal candidate brings strong visual instincts, attention to detail, and a passion for contemporary fashion graphics within a fast-paced, collaborative studio environment. This is an opportunity to grow your career while contributing to product with international reach and cultural relevance. Key Responsibilities · Support the development of seasonal graphic concepts, prints, placements, and embroideries that reflect the distinct identities of Off-White and Scotch & Soda while aligning with global brand strategies. · Translate creative direction into accurate, production-ready artwork packages, ensuring technical precision, correct scaling, color separations, and placement for global manufacturing. · Prepare detailed technical worksheets and graphic specification packages, including CAD layouts, measurement callouts, color standards, and construction notes to support seamless development and production execution. · Collaborate closely with Product Development and overseas vendors to review strike-offs, lab dips, embroidery samples, and print submissions, ensuring artwork integrity and brand consistency through final approval. · Contribute to original artwork development, typography exploration, and visual storytelling that supports seasonal narratives and branded collections. · Manage artwork revisions and updates throughout the development cycle, maintaining version control and organized digital asset libraries. · Research global graphic trends, print techniques, and cultural influences to inform innovative, commercially relevant design solutions. · Balance multiple seasons and deadlines within a fast-paced calendar while maintaining accuracy, creativity, and operational excellence. · Leverage advanced AI-driven design tools, including Straight Lines AI, to support concept development, print exploration, and workflow optimization. Mamiye Brothers is an early adopter and industry pioneer in integrating AI into the fashion design process, using technology to enhance creativity, accelerate development, and drive innovation responsibly. Qualifications & Skills · Bachelor’s degree in Graphic Design or a related field · 3+ years of professional graphic design experience (fashion industry preferred) · Proficiency in Adobe Illustrator and Photoshop; strong digital file management skills · Pointecarre experience is a plus · Strong eye for typography, layout, color, and visual balance · Understanding of garment construction and production processes · Experience working with branded collections in womenswear or sportswear · Ability to work both independently and collaboratively in a deadline-driven environment · Experience with PLM systems · Familiarity or interest in leveraging AI-driven creative tools within the design process is a plus Why Mamiye Brothers · Innovation leadership. Mamiye Brothers is an early pioneer in integrating AI technology — including Straight Lines AI — into the fashion design process, empowering our teams to work smarter, faster, and more creatively. · Design with global impact. Contribute to Off-White and Scotch & Soda — internationally recognized brands with cultural influence and global retail distribution. · Creative growth with real opportunity. Join a fast-growing organization where strong contributors are recognized, supported, and given clear pathways for advancement. · Comprehensive benefits. Competitive compensation package including medical, dental, vision, and paid time off. · Hybrid flexibility. A balanced work environment that supports both in-office collaboration and remote flexibility. · Collaborative team culture. Work within a creative studio built on mutual respect, accountability, and a shared passion for craftsmanship and brand storytelling. About Mamiye Brothers Mamiye Brothers is a premier New York-based apparel company with over 70 years of industry expertise, specializing in the design, manufacturing, distribution, and marketing of some of the most recognized brands in women's, children's, and infant clothing. Built on a foundation of excellence, integrity, quality, and innovation, Mamiye Brothers is home to a diverse portfolio of brands including C&C California, Hurley, Habitual, Kensie Jeans, Wallflower, Off-White, Scotch & Soda, Little Me, Kissy Kissy, and more. Headquartered in Midtown Manhattan, we are committed to delivering best-in-class product and service across every segment we serve. To learn more, please visit us at: ___ About The Brand: Scotch & Soda is an Amsterdam-based international lifestyle brand known for its bold, creative aesthetic and distinctly eclectic point of view. The women's line is distributed in the U.S. through Mamiye Brothers — a New York-based apparel company with over 70 years of expertise in bringing the world's most desirable brands to market. To learn more, please visit: ___ About The Brand: Founded in Milan in 2013 by the late Virgil Abloh, Off-White™ is a luxury fashion brand that defined the intersection of streetwear, high fashion, art, and culture. Known for its bold graphic elements, deconstructed designs, and iconic collaborations, the brand champions individuality and creative expression on a global stage. The women's line is distributed in the U.S. through Mamiye Brothers — a New York-based apparel company with over 70 years of expertise in bringing the world's most desirable brands to market. To learn more, please visit: ___

Title: Technical Designer Location: Armonk, NY Employment Status: Full-Time Reports To: Design Director About Holderness & Bourne Holderness & Bourne is a fast-growing, premium men’s golf apparel brand recognized for its timeless design, elevated quality, and modern take on classic style. We are committed to crafting apparel that blends performance, sophistication, and comfort—meeting the needs of discerning customers both on and off the course. Our team is passionate, collaborative, and dedicated to excellence across all aspects of design and development. Position Summary We are seeking a full-time Technical Designer with a minimum of 6 years of multi-category experience to join our design team. The ideal candidate will have an extensive background in knit and woven tops, bottoms, and outerwear. This role involves working closely with our Design and Production departments to generate precise measurements and detailed tech packs. You will oversee the fit process from initial development through production—including PP (Pre-Production) and TOP (Top of Production) sample review—to ensure our products meet the highest standards of fit and quality. Key Responsibilities · Tech Pack Development: Collaborate with the Design team to create comprehensive development and production tech packs. · Specification Management: Measure samples and enter detailed specs into tech packs prior to fittings. · Fit Execution: Lead in-person fittings; evaluate samples on live models to provide clear, detailed fit comments and corrections to overseas factories. · Revisions: Update tech packs to reflect design changes, construction adjustments, and spec revisions as needed. · Timeline Adherence: Maintain the development and production cycle to ensure all technical deadlines are met. · Grading: Provide accurate graded specifications to ensure consistent fit across all styles and sizes. · Quality Assurance: Measure and review PP / TOP samples, providing critical feedback to overseas partners. · Cross-Functional Support: Communicate feedback to internal teams and cross-functional partners to ensure product excellence. · Problem Solving: Monitor quality concerns and production issues to provide proactive technical solutions and recommendations. · Project Management: Plan and organize workload according to the production schedule and seasonal calendar. · Team Collaboration: Assist the team as needed, maintaining a flexible, helpful mentality. Qualifications · Experience: Minimum 6 years of experience in the apparel industry as a Technical Designer (menswear background preferred). · Education: Associate’s or Bachelor’s degree in Technical Design, Fashion Design, or a related field. · Technical Expertise: Extensive knowledge of pattern making, garment construction, points of measurement, and grading. · Factory Communication: Proven experience in live model fitting and communicating detailed technical corrections to overseas vendors. · Software Proficiency: o Proficient in Microsoft Office. o Working knowledge of CLO 3D for pattern correction. o Basic knowledge of Adobe Illustrator is a plus. · Soft Skills: Extremely detail-oriented, organized, and a strong communicator (both written and oral). · Adaptability: Ability to problem-solve, multi-task, and pivot directions in a fast-paced environment. Compensation & Benefits · Base Salary: $95,000 – $105,000 (commensurate with experience and qualifications). · Bonus: Performance-based bonus potential. · Retirement: 401(k) with employer match. · Insurance: Full medical, dental, and vision coverage. · Perks: Generous product discount and additional company perks. Location & Travel This position is based at our headquarters: 12 Labriola Court, Armonk, New York. The ability to commute reliably to our Westchester County office is essential.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Performs statistical analysis on data related to product development in a research and development environment. Uses statistical software such as SAS, SPSS, and other software to create and maintain listings, tabulations, graphical summaries, and formal statistical estimates and tests. Creates analysis datasets, assesses quality of data analysis programs, and develops automated analysis tools where appropriate. May be responsible for data integration used for clinical summaries and/or creation and quality control of statistical submission components to regulatory agencies. May partner with biostatisticians, clinicians, medical services and clinical data management staff in establishing standards for clinical data collection, management and/or reporting of data. Associate Director, Statistical Programming sought by Eisai Inc. in Nutley, NJ. Spearhead the statistical programming activities for multiple studies and lead the programming submission related activities. Work with the Head of programming to establish standards for programming and establish efficiency within the group. Serve as the key "go to" Subject Matter Expert for all Statistical Programming issues. Drive the success of key projects and deliverables. Significant areas of oversight include SAS programming activities in support of Multiple Studies (Phase II -IIIB) for a single or multiple compounds within related therapeutic areas spanning inception through to submission. Requirements: A Master's degree in Molecular and Cellular Biology, Biotechnology, or closely related plus 8 years of experience in Pharmaceutical industry experience in clinical development statistical programming methods and processes in job offered or related roles. Also requires 4 years' experience with/using the following (which may have been gained concurrently): * CDISC expertise (SDTM and ADaM). * NDA/BLA submissions, ISS/ISE and eSub requirements. * Regulatory & Compliance Requirements for Biostatistics processes. * Management of CRO vendors within a matrixed environment. * Alzheimer Disease and Neurology research study experience * SAS EG The base salary range for the Associate Director, Statistical Programming is from $200,091.38 - $217,900.00. Under current guidelines, this position is eligible to participate in: Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Employees are eligible to participate in Company employee benet programs. Please send resumes to HR Department, Job Code: (list Job code #R4048) Eisai, Inc., 200 Metro Blvd, Nutley NJ 07110. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Thank you for considering Progyny! Progyny is seeking an experienced Senior Director of Healthcare Complianceto oversee and manage our growing healthcare regulatory and compliance needs as we continue to grow. This role will ensure compliance with state and federal healthcare regulations as well as all regulatory reporting requirements for the licenses we hold across multiple jurisdictions. It is key to be able to develop and maintain strong relationships with key regulatory bodies. The Senior Director will also manage a small team and provide leadership to ensure our compliance program meets the highest standards. What you'll do... * Develop, implement, and oversee the healthcare compliance program to ensure adherence to state and federal regulations and state licensing requirements. * Oversee a team to manage and maintain all healthcare related licenses, ensuring timely renewals and compliance with reporting requirements in each applicable state. * Monitor evolving regulatory changes and provide strategic guidance to leadership on their impact and required actions. * Build and maintain strong relationships with regulators, acting as the primary point of contact for compliance-related matters. * Lead audits, regulatory reviews, and assessments, ensuring timely preparation and resolution of any findings. * Collaborate with internal departments, including legal, operations, and product teams, to ensure alignment with compliance requirements and corporate goals. * Provide leadership and mentorship to direct reports, fostering professional growth and ensuring the team's effectiveness. * Create and maintain policies, procedures, and training programs to ensure company-wide compliance awareness. * Partner with leadership to establish proactive strategies for managing compliance needs and driving operational excellence. About you... * Bachelor's degree in Business Administration, Healthcare Administration, or a related field; advanced degree (e.g., JD, MBA, or MPH) preferred. * Minimum of 8-10 years of experience in compliance or regulatory affairs within the insurance or healthcare industries, with expertise in state-specific regulations. * Strong understanding of licensing processes and regulatory requirements for health insurance providers. * Proven track record of building and managing relationships with regulatory agencies and navigating complex regulatory environments. * Experience managing and mentoring teams, with strong leadership and decision-making skills. * Exceptional organizational, analytical, and problem-solving abilities, with a detail-oriented approach to compliance management. * Excellent verbal and written communication skills, with the ability to convey complex regulatory concepts clearly to diverse stakeholders. Application process... If you are a compliance leader with a passion for navigating complex regulatory landscapes and contributing to meaningful change in healthcare, we encourage you to apply. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $160,000 - $175,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-CB1

Job Description: Director Global Events Duration: 12 months Location: Remote, (Required to attend Office at 51 Madison Avenue, once in 2 weeks ) Note: 15% travel with a rare occasion to work evenings or weekend. Job Description Seeking an experienced, innovative, and highly strategic Director, Global Events to join our Marketing organization for a 12month maternity leave coverage. This planner will oversee the development, planning, and flawless execution of highimpact global meetings and events that reinforce our culture, elevate the brand, and drive measurable business outcomes. The ideal candidate brings deep event management expertise, a solutionsoriented mindset, exceptional stakeholder management capabilities, and the ability to lead complex, multiworkstream programs with precision and grace. This individual excels in fastpaced environments, confidently navigates senior level interactions, and balances creativity with operational rigor. The role will work closely with cross functional partners-Marketing, Sales, Corporate Communications, PR, Product, and senior leadership-and will report directly to the Head of Global Event Management. MUST HAVE REQUIREMENTS Proven ability to interact with executive and senior management with confidence, polish, and professionalism. Demonstrated success leading endtoend planning and execution of internal meetings, largescale conferences, tradeshows, client hospitality programs, and virtual experiences across varying budgets and formats. Strong vendor and partner management skills, including negotiating with tradeshow partners, overseeing booth builds, managing onsite planners, and ensuring adherence to timelines and quality standards. Deep expertise creating best in class attendee experiences, from registration and communications through onsite delivery and post event measurement. Ability to manage, develop, and refine event marketing timelines including collateral creation, invitation workflows, gifting programs, room block coordination, lead gen tools, and inventory management. Experience building event pages, registrations, and virtual event platforms. Experience in Cvent is required. Strong analytical thinking with experience managing event registrations, tracking performance metrics, and producing data driven reporting. Ability to collaborate effectively across crossfunctional teams and influence stakeholders at all levels. Proficiency in core Microsoft Office applications-including Excel (basic filtering and data organization), Outlook, Word, and PowerPoint-with the ability to create polished, executiveready deliverables. Exceptional organizational, project management, and problemsolving skills with the ability to prioritize and pivot seamlessly. High degree of professionalism, discretion, accountability, and comfort making decisions in real time. POSITION RESPONSIBILITIES • Event Strategy & Execution, • Lead the tactical and logistical planning of assigned meetings and events, including regional meetings, symposiums, product launch events, and senior level engagements., • Oversee all eventrelated deliverables: agendas, runofshow documents, creative assets, invitations, communications, gifting, and leadgeneration materials., • Manage registration platforms, monitor attendee data, analyze performance metrics, and provide comprehensive reporting and insights., • Vendor & Stakeholder Management, • Manage relationships with external partners including creative agencies, tradeshow organizers, booth vendors, hospitality providers, and onsite production teams., • Collaborate closely with Corporate Communications/PR, Sales, Marketing, Corporate Travel, and internal SMEs to ensure alignment of messaging, brand standards, and event objectives., • Negotiate booth locations, sponsorship packages, and marketing opportunities, ensuring optimal visibility and ROI., • Operational Excellence, • Lead pre and postevent briefings, documenting learnings and establishing best practices for future enhancements., • Strategize with Global Events Management leadership to innovate and continually elevate the impact of global events., • 7-10 years of experience in event strategy, planning, and execution (financial services industry preferred)., • Strong negotiation skills and experience working with external trade and marketing vendors., • Outstanding written and verbal communication skills with an executiveready presence., • Proven ability to collaborate across complex organizations and deliver strategic initiatives on time and within budget., • Strong project management rigor with a commitment to continuous improvement., • Datadriven mindset with experience defining success metrics and enhancing customer experience strategy., • Ability to motivate, influence, and align diverse stakeholders toward common outcomes., • Exceptional attention to detail with the ability to anticipate needs and think proactively., • Strong budgeting experience and financial acumen., • High responsiveness, professionalism, and ability to thrive in a fastpaced, highstakes environment., • Deep clientservice orientation with a passion for hospitality and creating memorable experiences., • Commitment to learning, teamwork, and maintaining a positive, solutionsdriven attitude.

We’re the leading digital marketing provider for insurance agencies in the United States. We’re committed to providing our clients with customer service they love and solutions that deliver results. BrightFire offers insurance agency websites, social media marketing, reviews & reputation management, search engine marketing, and local listings management. To learn more about BrightFire, visit our website at ___. ABOUT THE JOB We are looking for an experienced Director of Customer Success who is an excellent communicator, service-obsessed, a proactive problem solver, and tech-savvy. The Director of Customer Success's duties will include a broad range of tasks such as overseeing ongoing customer relationships, onboarding and client training, coordinating existing customer sales with our sales department, reducing churn, and increasing customer retention. You should also be able to provide insights on client interactions and feedback to help support future product and service development. This position is remote (USA only). WHAT YOU WILL DO General • Directly manage the customer success team, owning processes, department goals, and ongoing staff training., • Maintain customer satisfaction through proactive client communications, issue remediation, and risk assessments., • Responsible for ensuring the customer success team is building long-lasting customer relationships and fostering customer retention efforts., • Collaborate across the organization with Sales, Marketing, Product, Billing, Business Development, Design, and Development to address churn risks and increase customer retention and satisfaction. Customer Service • Manage day-to-day responsive and proactive customer service., • Handle escalations of client issues., • Oversee customer inquiries for technical and marketing support on a daily basis., • Understand and be able to explain how features within our website platform and digital marketing services relate to customer needs., • Manage customer expectations and collaborate with internal teams to resolve issues efficiently and effectively., • Proactively identify at-risk accounts to minimize churn., • Serve as the customer advocate for day-to-day and escalated issues and requests. Customer Onboarding and Training • Manage new customer onboarding, training, and execution of ongoing digital marketing services., • Oversee the onboarding and training of new and existing customers to drive adoption of services and new features., • Provide insights to customers to ensure that they get the most out of the platform with the aim of improving retention through feature adoption. Customer Success Processes • Continually improve onboarding and support processes., • Evaluate and improve documentation, FAQs, ticket system templates, and other communication infrastructure. Collaborate with Sales and Marketing • Collaborate with Sales on opportunities with existing clients (campaigns, support partnership pilot program customers, renewals, and expansion opportunities)., • Coordinate with Marketing around marketing activities to existing clients. EXPERIENCE & QUALIFICATIONS • 3+ years in Customer Success management. SaaS experience is a plus., • Proven track record of working in a customer-facing role while managing a team., • Must demonstrate relationship management and churn prevention skills, and the ability to engage clients on new services and features., • Experience with support ticketing systems and administration, such as Zendesk or HubSpot., • Excellent written and verbal skills; ability to explain technical concepts in a simple manner., • Analytical and process-oriented mindset with attention to detail, demonstrated desire for continuous learning and improvement., • Experience in analyzing support data and customer interactions to identify trends and growth opportunities., • Experience with online demo/presentation tools, such as Zoom, WebEx, or equivalent., • Experience with CRM applications, such as Salesforce, HubSpot, or equivalent., • A diplomatic demeanor to effectively resolve conflicts or customer escalations., • Helpful, but not required: Knowledge of the various digital marketing services we offer, including websites, SEO best practices, PPC advertising, social media, and online reviews. BENEFITS & PERKS • Competitive Salary, • Annual Performance Bonus, • Competitive Paid Time Off, • Approximately 10 Paid Holidays Per Year, • Two Floating Holidays, • Retirement Plan 401k + 4% Company Matching, • Paid Employee Medical Insurance Premiums, • Vision and Dental Insurance Available, • Remote Work Available (USA Only), • Flexible Work Schedules, • Company Provided Laptop BrightFire is an equal opportunity employer and our team is the foundation of our company. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our dedicated staff invests in their work represents a significant part of not only our culture, but our reputation and achievement as well. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. BrightFire will not tolerate discrimination or harassment based on any of these characteristics.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: We are hiring a senior customer‑facing strategist and operator to serve as a trusted advisor for our largest and most complex gig economy customers. Our Customer Success Director, Gig Strategy & Operations owns customer relationships and provides subject matter expertise across risk, trust, safety, and compliance. The individual in this role does not own customer programs directly. Instead, they partner closely with customers to influence safer program design, translate customer needs into product and technical inputs, and guide customers toward best‑in‑class risk outcomes using First Advantage solutions. While the role is 100% remote, individual must be located in the United States. Responsibilities: • Own senior‑level customer relationships and serve as a trusted advisor on user trust, safety, risk, and compliance strategy for gig economy platforms., • Act as the primary liaison between customers and internal teams, ensuring customer needs and concerns are clearly understood and addressed through partnership., • Provide subject matter expertise and thought leadership to help customers design, evaluate, and improve their own risk and trust programs., • Partner with customers and internal teams to address concerns and escalations through structured analysis and clear recommendations., • Help define, interpret, and communicate customer‑level metrics and trends to support informed decision‑making., • Translate customer requests and operational challenges into clear product and technical requirements for Product, Engineering, and Data teams., • Influence Product roadmap priorities based on aggregated customer insights and observed risk patterns., • Identify upsell and cross‑sell opportunities by connecting customer risk gaps to First Advantage solutions and articulating value., • 7+ years of experience in trust & safety, risk operations, compliance, fraud, vendor operations, program management, or scaled customer operations within high‑volume environments., • Direct ownership of operational programs at scale, including background checks, identity verification, fraud prevention, continuous monitoring, or quality assurance workflows., • Proven ability to own customer escalations end‑to‑end, including root cause analysis, remediation planning, and executive‑level communication., • Hands‑on experience defining, tracking, and improving operational KPIs, such as accuracy, turnaround time, SLA performance, compliance rates, or quality scores., • Demonstrated partnership with Product and Engineering teams, translating operational or customer needs into clear technical requirements or roadmap inputs., • Experience influencing or managing external vendors or partners, including performance management, audits, or quality controls. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel, • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays The salary range for this position is approximately $90,000-$110,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Location: Remote - United States only. About the role: Ottimate is building the AI-native future of accounts payable. Our platform processes millions of invoices across hundreds of enterprise customers, powered by a suite of ML models and agentic workflows. As Director of AI Engineering, you will own the full AI and ML layer of our product — from invoice understanding and vendor intelligence to our conversational AP Copilot and the next generation of autonomous AP agents. This is a hands-on leadership role. You will spend at least half your time writing code, architecting systems, and driving technical decisions alongside your team. You will also set the AI roadmap, partner cross-functionally with Product, Data, and Platform Engineering, and manage a distributed team of 8–10 engineers across Data and ML. We are looking for a senior technical manager or director — ideally someone who has thrived at a smaller company and is ready for a career step up into broader ownership. If you are energized by shipping real AI products, working with noisy real-world financial data, and building the systems that will define how enterprises automate AP, this role is for you. Responsibilities Technical Leadership • Architect and ship production AI/ML systems — you write code, not just review it, • Own the AI roadmap end-to-end: prioritization, trade-offs, delivery, • Set technical standards for model quality, evals, observability, and reliability, • Drive adoption of agentic coding tools to multiply team velocity, • Claude Code, Cursor, Copilot, or equivalent — measure and improve PR throughput, • Manage a distributed team of 8–10 engineers across Data and ML disciplines, • Hire, develop, and retain engineers at all levels; build a high-trust remote culture, • Partner with Product on roadmap sequencing and scope trade-offs, • Work directly with customer-facing teams to close feedback loops on model quality, • Own model performance metrics and drive continuous improvement pipelines, • Build and maintain evals frameworks — regression suites, human review, A/B testing, • Oversee training data collection, curation, and labeling operations, • Manage the full ML lifecycle: experimentation, deployment, monitoring, iteration, • Define and enforce quality bars for agentic workflows entering production Applied AI & Agentic Systems • Production agentic pipelines using frontier models, • Anthropic SDK · OpenAI SDK · tool use, function calling, multi-agent orchestration, • Reliable agent loop design — planning, memory, tool execution, error recovery, • RAG pipeline design — chunking, embedding models, retrieval tuning, reranking, • Evals frameworks built from scratch — correctness, regression, semantic similarity, • Fine-tuning frontier or open-source models for domain-specific tasks, • LoRA, QLoRA, instruction tuning — not just off-the-shelf API calls, • Training data collection, curation, cleaning, and labeling at scale, • LLM inference and serving optimization, • vLLM, TGI, or equivalent, • Hands-on Python — comfortable writing, reviewing, and shipping production code, • PostgreSQL — schema design, query optimization, indexing strategies, • Distributed systems — async workers, queues, retries, state machines, • Celery or similar async task frameworks is a bonus, • Public-facing API design — REST, versioning, developer experience, • MCP server development — tool-accessible APIs for AI agent integration, • Engineering Manager ready for director-level ownership, • Has led technical teams at a startup or growth-stage company — knows how to move fast, • Hands-on contributor who has also managed small high performance teams., • Finance and/or AP domain — invoice workflows, GL coding, vendor management, • Hospitality — high-volume, multi-location AP operations, • Noisy, unstructured text data — OCR outputs, inconsistent supplier formats, entity resolution at scale ★ Industry experience above is a bonus Exceptional AI engineering skills are the primary bar. We will teach the domain. We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. The specific benefits/perks we offer are continually evolving, but currently include: • Compensation: 200,000-225,000 + 15% Annual Bonus, • Competitive salary based on skills & experience., • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family., • Employer sponsored 401(k) with company match., • Paid Time Off (and the encouragement to use it)., • Annual company retreats., • Promote from within philosophy. Beyond the tangible benefits though: • You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference., • You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing., • You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution., • Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to note., • We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks., • Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth., • We truly love what we do and who we do it with - and we think you will too! Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

Belluck Law, LLP is a nationally recognized boutique law firm with locations throughout New York. We specialize in mesothelioma and personal injury cases and are dedicated to seeking justice for clients and their families. The Firm is recognized as leaders in personal injury litigation, with decades of experience and a track record of large verdicts and settlements. We are actively seeking an Associate for our midtown Manhattan office. The ideal candidate possesses a strong work ethic and exceptional attention to detail. Position Summary Experienced Plaintiff's attorney for case litigation. Must be able to manage multiple cases, have good client communication skills, work with strong attention to detail and in a fast-paced environment. Candidates should be committed to gaining experience and be hard-working. Job Title: ASSOCIATE – PERSONAL INJURY Location: New York City Reports To: Managing Partner & Executive Director Department: Personal Injury FLSA Status: Exempt Business Hours: 9:00 a.m. – 5:00 p.m. Essential Responsibilities • Handle a caseload of personal injury matters, including motor vehicle accidents, premises liability, product liability, and wrongful death claims, • Conduct client intake interviews, • Draft pleadings, motions, discovery requests, and settlement demands, • Represent clients at depositions, mediations, arbitrations, and court hearings, • Prepare cases for trial, • Maintain communication with clients regarding case progress and strategy, • Collaborate with medical experts, investigators, and other professionals to build cases, • Manage multiple tasks/deadlines simultaneously, • Work with strong attention to detail, • Work in a fast-paced office environment, • Utilize strong organizational skills, • Demonstrate effective communication, • Apply problem solving skills Qualifications: • J.D. from an accredited law school, • Active license to practice law in the state, • 1-3 years of personal injury litigation experience preferred, • Strong negotiation, litigation, and client communication skills, • Ability to manage a high-volume caseload efficiently, • Proficiency with case management software is a plus, • Familiarity with Litify a+ It is the policy of Belluck Law to recruit, hire, train, promote and administer all Human Resources actions, without regard to unlawful consideration of race, creed, color, religion, age, sex, gender, sexual orientation, gender identity, national origin, ancestry, disability, pregnancy, marital status, genetic information or any other consideration made unlawful by Federal, State or local laws. In compliance with the Americans with Disabilities Act (ADA), the firm provides reasonable accommodations to qualified individuals with disabilities to the fullest extent required by law. The Firm may require medical certification of both the disability and the need for accommodation. The Americans with Disabilities Act (ADA) of 1990 requires individuals with disabilities be able to perform essential job functions with or without reasonable accommodations. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. To comply with the ADA, included here are physical and/or mental requirements that are essential to the job: • Requires sitting in one place several hours at a time., • Requires occasional lifting of up to five pounds. Public assistance or participation in lawful activity off the employer’s premises during non-work hours which does not directly conflict with the essential business interests of the Firm and, in accordance with applicable laws, is permissible.

Senior Product Manager Location: Remote or Raleigh, NC Team: Product We're on a mission to make sustainability accessible and impactful for businesses of all sizes—not just the Fortune 500. Through our innovative software and services, Greenplaces helps companies measure and track their carbon emissions and serves as a source of truth for business sustainability activity. Headquartered in Raleigh, NC, with team members in San Francisco, New York, Charleston, and more, we're backed by world-class investors including Redpoint, Felicis, and Tishman Speyer. We are looking for a Senior Product Manager to help scale product delivery and execution as Greenplaces grows. This role is execution-heavy and hands-on. You will own PRDs, manage the backlog, partner deeply with Engineering and Design, and help bring more predictability and rigor to how product work ships. You will work closely with the VP of Product and Tech, mentor a mid-level PM as a player-coach, and help shape how product management is practiced across the team. This is a senior individual contributor role with strong influence, not people management. • End-to-end ownership of PRDs, from problem framing, the discovery process, product delivery, tracking adoption, and collecting customer feedback afterwards, • Backlog management, prioritization, and ongoing refinement, • Day-to-day product execution within a Scrum-based process, • Strong partnership with Engineering Director & leads to drive predictable delivery, • Cross-functional collaboration with Design, Sustainability, and Leadership, • Clear articulation of scope, tradeoffs, and sequencing, • Medium-term vision for features or product areas you own, • Operate within Scrum while adapting process pragmatically for a small, scrappy team, • Focus on outcomes and delivery predictability, not process theater, • Partner closely with the VP of Product on roadmap planning and prioritization, • Bring structure and clarity to ambiguous or evolving problem spaces, • Mentor and support a mid-level PM, raising overall PM craft and consistency, • Product output is more predictable and easier to plan around, • PRDs are consistently clear, actionable, and aligned with engineering needs, • Backlogs are healthy, prioritized, and well understood by delivery teams, • Engineering partnerships are strong and low-friction, • PMs across the team are more aligned, confident, and effective, • 5+ years of product management experience with demonstrated senior-level impact, • Strong experience working in Agile, Scrum-based environments, • Proven ability to own execution, not just strategy, • Excellent backlog management and prioritization skills, • Comfort working in ambiguity and scale-up environments, • Strong collaboration and communication skills, • Ability to balance short-term delivery with longer-term feature thinking, • Solid understanding of how APIs work and how systems connect, • Comfortable collaborating with engineers on technical tradeoffs, • Strong working ability with spreadsheets and light data manipulation, • Ability to reason about data, workflows, and reporting requirements, • Experience with sustainability, compliance, or regulated product areas, • Background in B2B SaaS, • Experience helping teams mature their product practices during growth, • Some experience with coding and/or basic understanding of SaaS infrastructure, • Bonus: Experience with sustainability, compliance, or AI products, • Title: Senior Product Manager, • Reports to: VP of Product and Tech, • Preferred location: Raleigh, NC (hybrid, 2 days per week in office), • Remote candidates considered, • A chance to make a meaningful impact on climate action by helping businesses embrace sustainability, • Flexible, unlimited paid time off, • Generous medical, vision, and dental benefits, • Equity packages for all employees, • Parental leave, • Mental health and family planning resources, • Remote and hybrid work options, • Annual team and department retreats We hire talented and passionate people from a variety of backgrounds because we want our global team to reflect the wide diversity of our customers. If you're excited about this role but your experience doesn't perfectly align with every bullet point, we still encourage you to apply. We're builders at heart—and if you share our values and want to make software toolmaking for sustainability ubiquitous, we want to hear from you. Greenplaces is proud to be an equal opportunity employer. We do not discriminate in hiring or employment decisions based on race, color, religion, national origin, age, sex, marital status, disability, veteran status, gender identity or expression, sexual orientation, or any legally protected characteristic. The compensation for this role includes base salary and early-stage company equity. Salary is between 120,000 - 140,000.

Company Overview Help Shape the Future of Music Creation and Education at MakeMusic At MakeMusic, we believe music has the power to inspire, connect, and transform lives. For over three decades, we’ve been at the forefront of music technology, building tools that help musicians compose, teach, learn, and perform. Our products are trusted by Grammy-winning composers, world-class educators, and students in classrooms and homes around the globe. With MakeMusic Cloud, we’ve reimagined music practice for the digital age by offering students real-time feedback, access to an extensive repertoire library, and seamless tools for educators to track progress and personalize instruction. If you’re passionate about music, driven by innovation, and eager to create tools that empower musicians and educators around the world, then MakeMusic is the stage you’ve been looking for! As part of the Peaksware portfolio, consisting of brands like TrainingPeaks, MakeMusic, Alfred Music, TrainHeroic, we’re united by a shared mission: to create software that transforms deliberate practice into performance. At Peaksware, we don’t just build products. We build communities of motivated people chasing progress, including athletes, musicians, performers, and the teams that support them. General Overview As Manager,Customer Success, you will play a pivotal role for MakeMusic by leading a high-performing team of Customer Success Account Managers, while directly managing your own book of strategic accounts. This player-coach role blends customer advocacy, team leadership, and operational rigor. You’ll ensure customers have a world-class experience across their lifecycle, while mentoring your team to do the same. Your work drives retention, expansion, and deep customer engagement. You will collaborate closely with the Director of Sales, to ensure our customers have an incredible experience through their journey with MakeMusic. You'll bring strategy, structure, and inspiration to your team—fostering a culture of accountability, continuous improvement, and customer obsession. You thrive in fast-paced environments, take ownership of outcomes, and bring energy, empathy, and curiosity to everything you do. You're not just a manager—you’re a coach, mentor, and player ready to roll up your sleeves. This role sits on our Customer Success, Account Management team and reports directly to the Director, Sales. • Lead the Team - Manage, coach, and inspire your team to deliver exceptional customer outcomes and meet retention and expansion goals., • Drive Results - Own and improve strategies that increase renewal rates, product adoption, and account expansion - aligned with MakeMusic customer success metrics., • Pipeline Forecasting - Own team pipeline tracking and forecasting in close partnership with sales leadership to ensure accurate projections and strategic planning., • Strategic Collaboration - Partner cross-functionally with leadership, marketing, sales, support, adoptions, and product to champion the voice of the customer and drive continuous improvement across the customer journey. Assist with refinement and development of customer onboarding processes and training programs with cross-functional teams, to ensure smooth product adoption and value realization., • Customer First Focus - Develop and implement customer success strategies to enhance customer loyalty/stickiness, satisfaction, and ultimately long-term value (LTV) realization., • Process Improvement - Refine customer success playbooks, tooling, and reporting to drive efficiency, consistency, and customer satisfaction. Collect and analyze customer feedback to provide actionable insights to the product development team, driving innovation and improving our product and customer experience., • Team Coaching and Development - Provide regular feedback, mentorship, and professional growth opportunities for your team. Empower them to own outcomes while building trust and accountability., • Player-Coach Mentality - Balance leadership duties with hands-on work managing your own book of business. Step into customer conversations as needed to support your team and demonstrate best-in-class success practices., • Operational Excellence - Ensure accurate tracking and reporting of pipeline, activities, account health, and performance metrics using our CRM. Use data to inform team priorities and customer strategy., • Other Duties as Assigned - You’re a team player and ready to step in wherever needed to support company-wide goals., • Proactive Engagement - Proactively engage with customers to address challenges, understand their evolving needs, and ensure they are fully utilizing the benefits of MakeMusic as well as cross-sell potential into our other Music Brands offerings, • 3+ years SaaS Customer Success/Account Management experience, including managing a book of business and driving customer outcomes., • 2+ years of experience leading or mentoring customer-facing teams, • Deep understanding of music and music education in K-12 market., • Proven track record of building customer relationships that lead to high retention and account growth, • Excellent communication, interpersonal, and organizational skills, • Strategic thinker with strong problem-solving and critical thinking abilities, • Metrics driven; ability to create and hold teams accountable to meaningful KPIs and goals, instilling ownership and proactive communication, • Data and analytical expertise; ability to analyze complex datasets to identify patterns, trends, and key drivers that influence forecasting accuracy, going beyond simple historical analysis, • Proficient in Google Workspace, HubSpot (or equivalent CRM), and other sales and support tools, • Comfortable in a dynamic, fast-paced, and collaborative environment, • Ability to manage multiple projects and priorities with minimal supervision, • Experience using MakeMusic Cloud (formerly SmartMusic) as a music educator or music student, • Experience managing CSM teams and scaling customer success processes, • Fluency in Spanish or other foreign languages Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply. Compensation: We are committed to fair and equitable compensation practices. The annual salary range for this role in Colorado is $68,550-$114,250. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications. This role is eligible for variable compensation including bonus. Benefits and Perks: Health • We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program., • We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D., • We offer a 401(K) including a company match., • We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources., • Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers., • Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees. Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states. Work Environment This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources. Physical Demands While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. To view the Peaksware Privacy Policy, click ___. By submitting an application, you acknowledge and agree to the Peaksware Privacy Policy.

Who we are Tangam Systems is a rapidly growing company that is at the cutting edge of developing data analytics and visualization software. Our clients range from Fortune 500 businesses to some of the best known brands in the resort industry, including operators in the United States, Macau, Australia, Philippines, Cambodia, New Zealand and Canada. Our Table Games Yield Management (TYM) and Slots Optimization & Data Analytics (SODA) products help casino resorts optimize their gaming operations in order to increase profitability and enhance the patron experience. Our next generation business intelligence software products take the complexity out of data analytics and makes data understandable and actionable to ordinary users. Our patented products have won numerous industry awards and recognitions. We continue to push the envelope on what is possible in the area of data analytics software, and we are always seeking new talent to join us on our exciting journey. What we’re hoping you will achieve as the Director of Slot Performance…(circa 2027)… Your potential story… We’d like to thank you for your contributions in launching our slot optimization product, helping clients adopt data driven decision making to improve performance. You applied your breadth of experience in slot operations and analytics to drive growth in operating profit for our clients. The positive word-of-mouth from the early adopter clients propelled our company to triple digit annual sales growth from the new product for two consecutive years. Here are some of your contributions as a leader on our slot product team: • You applied your experience in slot operations and analytics along with Tangam’s slot optimization software to help casino operators implement data-driven management of slot product mix, location and pricing on the gaming floor. These efforts drove positive changes to the floor and improvements in profitability for clients., • You educated our clients’ in understanding the principles of slot revenue management and how their actions on the gaming floor impacts slot performance. Your work resulted in a transformation in the operations staff culture., • You developed strong relationships with key stakeholders of our software, gathered information on their needs, and communicated the learned product insights to the development team. You collaboratively worked with the product manager and development team to invent solutions to customer problems. Your feedback helped shape the product development roadmap and streamlined feature development., • You helped the business team grow our pipeline of new clients. You participated in business development activities and client presentations. You promoted the benefits of data driven yield management/ decision making and Tangam’s software through multiple platforms – including your personal network, LinkedIn, and industry events. Your efforts resulted in new clients for the company., • You mentored junior team members (analysts, engineers etc.) to develop their careers and enhance their knowledge of business and operations management. Your leadership resulted in high team morale and productivity., • You went beyond the “minimum required” and advanced your knowledge of analytics, operations optimization and data visualization. You shared your knowledge with the Product Management team, thus catalyzing process / technology changes that helped them be more effective in their careers. We can’t wait until then. Now back to Today. If you’d like this story to be yours, fill out the application by selecting Apply for this Job. Requirements • Senior Slot Operations & Analytics Expertise: 5+ years of experience in senior-level leadership (Director or higher), managing large-scale slot operations with a minimum of 1,500+ machines. Proven track record in optimizing floor performance through deep analysis of Slot KPIs, including coin-in, theoretical win, handle pulls, RTP, and time-on-device., • Strategic Optimization & Product Mix: Expert-level understanding of slot floor dynamics, including budgeting, pricing strategies, and product-mix analysis (Leased vs. Owned vs. WAP). Skilled at making data-backed operating decisions to drive revenue and efficiency., • Exceptional Communication & Presentation Skills: Proven ability to synthesize complex operational data into high-impact reports and presentations for senior executive leadership. Strong command of both written and oral communication., • Data-Driven Mindset: High proficiency in Excel and the Microsoft Office Suite. Experience leveraging business intelligence tools such as Tableau, SAS, or Cognos to inform strategy and performance monitoring., • Educational Background: A degree in Business, Finance, Hospitality, or a related discipline is considered a strong asset., • Travel Mobility: Must be willing and able to travel to client sites for approximately 35% of working time., • Licensing & Compliance: Must have a clean criminal record and maintain eligibility for gaming licensure across all relevant jurisdictions. We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us at ___.

At Weights & Biases, our mission is to build the best tools for AI developers. We founded our company on the insight that while there were excellent tools for developers to build better code, there were no similarly great tools to help ML practitioners build better models. Starting with our first experiment tracking product, we have since expanded our solution into a comprehensive AI developer platform for organizations focused on building their own deep learning models and generative AI applications. Weights & Biases is a Series C company with $250M in funding and over 200 employees. We proudly serve over 1,000 customers and more than 30 foundation model builders including customers such as OpenAI, NVIDIA, Microsoft, and Toyota. Reporting to the Director of Enterprise Sales, The Account Manager is responsible for managing the renewal process of existing customer contracts within Weights & Biases. This role plays a critical part in ensuring customer satisfaction, retention, and revenue growth. You will act as a trusted advisor, leading multi-threaded, multi-channel expansions, using a consultative approach to be able to identify the key aspects of a business and discuss top down initiatives with VP and C-suite leaders. \n Responsibilities • Renewal Management:, • Proactively manage the renewal process for assigned customer accounts., • Collaborate with sales, customer success, and other relevant teams to identify renewal risks and opportunities., • Negotiate renewal terms and pricing to maximize contract value while maintaining strong customer relationships., • Customer Engagement:, • Build and maintain strong relationships with key stakeholders within customer organizations., • Understand customer needs, usage patterns, and business objectives to drive successful renewals., • Address customer inquiries and concerns in a timely and professional manner., • Forecasting and Reporting:, • Maintain accurate records of renewal activities and forecast renewal revenue., • Provide regular reports and updates on renewal performance and trends., • Process Improvement:, • Identify opportunities to streamline and optimize the renewal process., • Work with cross-functional teams to implement process improvements and best practices., • Upsell and Cross-sell:, • Identify upsell and cross-sell opportunities during the renewal process., • Collaborate with sales teams to pursue additional revenue opportunities within existing accounts. Requirements • Relevant experience in a similar role at a AI/ML, DevOps or Data product company., • Deep experience interacting or selling to ML Engineers or developers is required., • 3+ years of experience total in sales (SDR, AM), • Proven success with renewing and growing customer base., • Entrepreneurial mentality - self-starter with a strong desire to build processes., • Interest in working at a hyper-growth startup in a quickly innovating space., • Strong negotiation and closing skills. \n$77,000 - $105,000 a yearThis position has an annual estimated salary of $77,000 - $105,000 per year. This position is eligible for additional variable compensation in the form of a bonus or commission component, which is dependent on personal or company performance. Weights & Biases is committed to providing competitive salary, equity and benefits packages for all full-time employees. The actual pay may vary depending on your skills, qualifications, experience, and work location. \n We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will flourish with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at . #LI-Remote