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  • Encore Business Group inc
    Customer Service Manager
    Customer Service Manager
    hace 4 días
    Jornada completa
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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  • Boyd Consulting Inc.
    Project Manager
    Project Manager
    hace 23 días
    $35000–$42000 anual
    Jornada completa
    Manhattan, New York

    Sign offs and Violations Project Manager (DOB Expediter) Job Responsibilities: • Review, and organize documentation to obtain sign offs – Letter of Completions for BIS Alteration Type 2 and Type 3 applications and DOB NOW Build Alteration Applications with NYC Department of Buildings., • Track, coordinate and manage multiple active sign off projects and review for approvals and disapprovals for sign offs and Plan Exam appointments., • Close out open items, file reinstatement, PAA - Post Approval Amendments and all steps involved to obtain Letter of Completions., • Schedule and prepare for Plan Examiner Appointments with DOB, • Review DOB filings to complete all the necessary forms to obtain sign off – Letter of Completion, withdrawals, PAA – Post Approval Amendments, waivers and reinstatements., • Complete Certificate of Corrections forms accurately, prepare and attend ECB Hearings and dismiss violations issued by DOB, FDNY, HPD and other city agencies., • Track, coordinate and manage multiple ECB Hearings and active dismissal of violations projects with various city agencies., • Conduct DOB Research and coordinate with field project manager to obtain approved drawings from DOB and other city agencies, • Provide clients with weekly reports and status updates of each filing through Excel spreadsheet., • Create, communicate and execute filing/approval strategies with clients and co-workers., • Maintain a professional demeanor when interacting with design professionals and Department of Buildings personnel Experience Requirements • Preferably CLASS 2 – Code & Zoning Representative License; minimum CLASS 1 – Filing Representative., • At least 2 years of sign offs experience for Alt 2 and Alt 3 applications as Project Manager, • At least 2 years of experience for attending ECB Hearings and dismissal of violations, • Knowledge of reading and interpreting architectural and engineering drawings., • Knowledge of BIS, DOB NOW Build, and other DOB systems and enforce and use Department of Buildings filing system and procedures., • Strong technical, interpersonal, written, and oral communication skills, • Associate or bachelor’s degree (Preferred), • Two to four years of expediting experience, • Ability to prioritize and utilize time management., • Exceptional customer service disposition, • Excellent computer skills, including a high degree of proficiency in Excel and Outlook Job Type: Full-time

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  • Total Care LLC: Wilfredo Cruz MD
    Data Entry Clerk
    Data Entry Clerk
    hace 1 mes
    $25–$30 por hora
    Jornada completa
    Journal Square, Jersey City

    We value team members who are detail-oriented, organized, and excel in both written and verbal communication. Key Responsibilities • •, • Accurately input, update, and maintain data across various platforms and systems., • •, • Review and verify data for completeness and accuracy., • •, • Manage multiple data entry assignments while adhering to set deadlines., • •, • Communicate effectively with team members to clarify project requirements and resolve issues., • •, • Safeguard confidential information and ensure data integrity at all times., • •, • Organize files, records, and correspondence digitally for easy retrieval., • •, • •, • Demonstrated accuracy and speed in typing and data entry tasks., • •, • Proficient computer skills, including internet browsing, email, and handling attachments., • •, • Ability to download/upload files and utilize multiple digital tools efficiently., • •, • Strong written and verbal communication skills with a keen attention to detail., • •, • Time management skills to handle multiple projects and meet deadlines., • •, • •, • Previous experience in a remote data entry or typist role., • •, • Familiarity with Excel and collaborative online document platforms., • •, • Proven ability to quickly learn new software and systems.

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